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Managing workforce diversity--a response to skill shortages? 管理劳动力多样性——应对技能短缺?
Pub Date : 1996-01-01 DOI: 10.1108/09552069610153107
P Gill

Explores the strategy of managing workforce diversity as a possible response to skills shortages within the UK National Health Service. Stresses that, if health care organizations truly wish to harness the diversity of their workforce, ways must be found of understanding personal motivations and creating employment opportunities which, as far as it is reasonable, meet these needs and expectations. Emphasizes that failure to adopt such an approach could alienate, possibly permanently, sectors of the potential workforce.

探讨管理劳动力多样性的策略,作为对英国国家卫生服务内技能短缺的可能反应。强调指出,如果保健组织真正希望利用其工作人员的多样性,就必须设法了解个人动机,并创造就业机会,在合理范围内满足这些需要和期望。强调不采取这种办法可能会疏远潜在劳动力的某些部门,可能是永久疏远。
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引用次数: 10
Ambulatory patient groups and redefining the roles of health care providers' delivery services in the USA. 流动病人群体和重新定义的角色卫生保健提供者的交付服务在美国。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610113336
P Asubonteng, R Middleton, G Munchus

Provides a review and analysis of the ambulatory patient groups classification system. Discusses a review of the history, development and implementation process. Concludes that in the ongoing efforts to move towards full-managed care in the not-so-distant future, ambulatory patients groups are another potential cost-cutting remedy for current health care providers and that future research into this issue is a must for public policy makers.

提供了一个回顾和分析的门诊病人分组分类系统。讨论了历史的回顾,发展和实施过程。结论:在不久的将来,在向全面管理医疗的持续努力中,流动病人群体是当前医疗保健提供者的另一种潜在的削减成本的补救措施,未来对这一问题的研究是公共政策制定者必须做的。
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引用次数: 1
Managerialism and professionalism in general practice: teamwork and the art of "pulling together". 一般实践中的管理主义和专业主义:团队合作和“齐心协力”的艺术。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610129663
M Dent, E Burtney

Considers the impact of recent government policy on the organization of primary care in England and Wales. Discusses the notion and practice of "teamworking" currently in vogue, and analyses implications for doctors, nurses and managers working in/attached to general practices. Draws on the findings of a study of primary care team building which took place in a UK health authority (here referred to as "Weston"), and focuses on the experience of four general practices as they have attempted to develop as multidisciplinary partnerships. Gives consideration to the "new managerialism" evident in the NHS and its attempt to redefine professionalism and professional autonomy.

考虑最近政府政策对英格兰和威尔士初级保健组织的影响。讨论了当前流行的“团队合作”的概念和实践,并分析了对全科医生、护士和管理人员的影响。借鉴了在联合王国卫生当局(这里称为“韦斯顿”)进行的初级保健团队建设研究的结果,并着重介绍了四家全科诊所试图发展为多学科伙伴关系的经验。考虑到NHS中明显的“新管理主义”及其重新定义专业性和职业自主权的尝试。
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引用次数: 4
Thinking beyond the box. 跳出框框思考。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610129690
G C Lloyd

Contends that as techniques to motivate, empower and reward staff become ever more sophisticated and expensive, one of the most obvious, though overlooked, ways of tapping the creativity of employees is the suggestion scheme. A staff suggestion scheme may well be dismissed as a simplistic and outdated vehicle by proponents of modern management methods, but to its owners it can be like a classic model--needing just a little care and attention in order for it to run smoothly and at a very low cost. Proposes that readers should spare some time to consider introducing a suggestion scheme as an entry level initiative and a precursor to more sophisticated, elaborate and costly change management mechanisms.

他认为,随着激励、授权和奖励员工的技术变得越来越复杂和昂贵,激发员工创造力的最明显、但却被忽视的方法之一就是建议计划。员工建议计划很可能会被现代管理方法的支持者视为一种过于简单和过时的工具,但对其所有者来说,它可能就像一个经典模型——只需要一点点照顾和关注,就能以极低的成本顺利运行。建议读者应抽出一些时间考虑引入建议计划,作为入门级倡议和更复杂、详细和昂贵的变革管理机制的先驱。
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引用次数: 28
The context of ethics in the health care industry. 卫生保健行业的伦理背景。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610113345
B Wells, N Spinks

Examines ethics in the health care industry from the perspectives of investors, employees, patients, competitors and the environment. Ethical behaviour in the health care industry is essential and desirable; however, determining which behavioural actions are ethical and which are unethical is difficult. Although never will everyone agree on specific ethical standards, everyone should agree that setting ethical standards is vital. Therefore, administrators of health care institutions and health care providers should work together to establish codes of ethics which define boundaries for ethical behaviours in the health care industry.

从投资者、员工、患者、竞争对手和环境的角度审视医疗保健行业的道德规范。卫生保健行业的道德行为是必不可少的,也是可取的;然而,确定哪些行为是道德的,哪些是不道德的是困难的。虽然每个人都不可能在具体的道德标准上达成一致,但每个人都应该同意设定道德标准是至关重要的。因此,卫生保健机构的管理者和卫生保健提供者应共同努力,建立道德规范,界定卫生保健行业的道德行为界限。
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引用次数: 1
Image and identity: performance appraisal in a trust hospital. 形象与认同:信托医院绩效评估。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610125883
G Coates

Looks at performance appraisal (PA), which has become an important tool in the overseeing of employees in contemporary society. Notes, however, that little work has focused on its mediation or actual practice, beyond simple descriptions informing its implementation. First examines the changing nature of employee management under PA, before investigating the contemporary usage of PA regarding its emphasis on the issue of managing and controlling the "images" of performance. Illustrates this with research, gathered from a case study in the Midlands. More specifically, focuses on the requirement on individuals to present the right image/self-presentation as a means of subordination. Highlights, with the use of a hospital case study, some of these issues in relation to the changes taking place in the public service sector, which faces fundamental transformations to its concept of service. Concludes that, whatever the original intentions of PA were, they have seriously failed, and are superseded by the management of the subjectification of performance.

以绩效考核(PA)为例,它已成为当今社会对员工进行监督的重要工具。但是请注意,除了告知其实现的简单描述之外,很少有工作关注其中介或实际实践。首先考察PA下员工管理的变化性质,然后调查PA的当代用法,因为它强调管理和控制绩效“形象”的问题。从中部地区的一个案例研究中收集的研究说明了这一点。更具体地说,侧重于要求个人呈现正确的形象/自我呈现作为从属的手段。利用医院案例研究,重点介绍了与公共服务部门正在发生的变化有关的其中一些问题,公共服务部门面临着服务概念的根本转变。结论是,无论PA的初衷是什么,它们已经严重失败,并被绩效主体化的管理所取代。
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引用次数: 6
The impact of the EN conversion programme on the NHS nursing workforce. EN转换方案对NHS护理人员队伍的影响。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610125900
J Hemsley-Brown, J Humphreys

States that the number of enrolled nurse conversions completed during the last ten years has had a significant impact on the number of registered nurses (RNs) available for employment in the National Health Service (NHS), and the contribution made by the enrolled nurse conversion course programme to the NHS workforce may have delayed the impact of the "demographic time bomb" on nursing recruitment. Emphasizes that the winding down of the conversion programme, and a fall in the number of RNs employed in the NHS, combined with a decline in entries to preregistration (initial) training, could signal the beginning of the long-awaited crisis facing the nursing profession.

缔约国指出,在过去十年中完成的注册护士转换人数对国民保健服务(NHS)中可供就业的注册护士(rn)人数产生了重大影响,注册护士转换课程方案对国民保健服务劳动力的贡献可能推迟了“人口定时炸弹”对护士招聘的影响。强调转换计划的逐渐结束,NHS雇用的注册护士数量的下降,加上注册前(初始)培训的下降,可能预示着护理专业面临的期待已久的危机的开始。
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引用次数: 6
Teaching health economics to medical personnel from developing nations. 向来自发展中国家的医务人员教授卫生经济学。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610129681
J Lloyd

Outlines the author's experiences and the lessons learnt from work in the field of management training for doctors and other medical personnel. Explains the policy of using a dual approach: economic concepts and ideas in practical situations. States that by adopting this participative, problem-solving approach and involving the discipline of economics in tandem with other skills and subjects, it addresses some of the issues which medical personnel face in their places of work.

概述了提交人在医生和其他医务人员管理培训领域的工作经验和教训。解释使用双重方法的政策:经济概念和思想在实际情况下。指出,通过采用这种参与性、解决问题的办法,并将经济学学科与其他技能和学科结合起来,解决了医务人员在工作场所面临的一些问题。
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引用次数: 1
Local pay determination. 当地工资决定。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610153099
S Meadows

Discusses the building blocks required for National Health Trusts in the UK to move effectively towards local pay determination as part of an overall coherent reward strategy. Concludes that the current preoccupation with purely the pay part of the reward strategy, combined with the absence of many of the other required building blocks, may well result in an extremely patchwork approach to reward and will leave the National Health Service in the position where it has lost the advantages of a national system, while failing to achieve the benefits of local pay determination.

讨论了英国国家卫生信托基金有效地转向地方薪酬决定作为整体连贯奖励战略的一部分所需的构建模块。结论是,目前对薪酬策略的纯粹关注,加上缺乏许多其他必要的组成部分,很可能导致一种极其拼凑的奖励方法,并将使国民医疗服务体系处于失去国家体系优势的境地,同时无法实现地方薪酬决定的好处。
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引用次数: 7
The practical use of vision in small teams. 在小团队中实际使用愿景。
Pub Date : 1996-01-01 DOI: 10.1108/09552069610117954
P Hitchcock

Sets out to demonstrate the usefulness of vision statements to self-directed work teams, taking ideas from the development of vision within teams in an organization of around 1,000 employees. Considers barriers to the creation of a shared vision in which employees have a stake, putting forward the concept of ¿team-sized vision¿ as a means of coping with the identified problems of ¿size¿ and ¿ownership¿ with regard to organization-sized vision. Outlines various advantages of team-sized vision, e.g. enabling positive discussion of change and acting as a strong motivator. Sets out a process for the generation of team-sized vision, broken down into four main steps. Concludes that the process can be undertaken with relative ease and that vision is for all levels of the organization--not just top management.

在一个大约有1000名员工的组织中,从团队的愿景发展中汲取灵感,开始展示愿景陈述对自主工作团队的有用性。考虑到员工有利害关系的共同愿景的创建障碍,提出“团队规模愿景”的概念,作为应对关于组织规模愿景的“规模”和“所有权”问题的一种手段。概述了团队规模愿景的各种优势,例如能够积极讨论变革,并充当强大的激励者。为团队规模的愿景制定了一个生成过程,分为四个主要步骤。得出结论,该过程可以相对容易地进行,并且该愿景适用于组织的所有级别——而不仅仅是最高管理层。
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引用次数: 4
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Health manpower management
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