The Health care supervisor最新文献

Presentation skills are important, especially for supervisors, who need to communicate effectively with various audiences. There are a number of guidelines for effective presentations, including overcoming performance anxiety, knowing the subject, using an effective nonverbal style, planning, communicating enthusiasm and charisma, attention to the environment, and, perhaps most important, involve the audience in the presentation and meet audience needs. Even in today's "high-tech" world, attention to the basics of presentation skills will help supervisors in being professionals and leaders for their organizations.

The purpose and meaning of tenure and the tenets surrounding it are not likely to change. The uses of tenure and accountability on the part of the giver and holder of tenure are both under scrutiny. Tenure or the process for attaining it is not appropriate for health professionals who intend to be providers of health care. Not everyone needs to be tenure to perform a quality service. The constraints of tenure for today's practicing health professionals are discussed.

Burnout is a common phenomenon of today's workplace. Burnout is attributed to stress in the work environment. Today's health care environment with its rapidly changing requirements is an especially obvious example. Prevention of burnout, then, becomes particularly crucial. Certain personality types are resistant to burnout; unfortunately, other personality types are susceptible to burnout. However, managers and supervisors can use knowledge of personality types and their corresponding strengths and vulnerabilities to protect themselves and their subordinates from burnout. There are also general and type-specific coping efforts that people can use.

Meetings are a costly, sometimes cumbersome and frequently inefficient, but often necessary way of doing business. Initial planning for a meeting should actually involve consideration of how to do without it if possible. Given that a meeting is necessary, there are specific steps for the chairperson to take to ensure that the proper kind of meeting is planned and that steps are taken to make it as efficient as possible. The chairperson is responsible for making all arrangements, preparing and distributing an agenda, and leading the meeting in a manner that facilitates maximum productivity. Whether any particular meeting is ineffective or not is largely dependent on the chairperson's meeting leadership skills.

Management of comprehensive case management programs could be improved with an understanding of work issues facing case managers. Interviews with case managers from health departments revealed these issues to be types of client, case manager, program, and community problems in doing the work of case management, as well as solutions and perceptions about case management. Implications for having and managing case management programs are organized and discussed using a Model of Comprehensive Case Management.

Giving encouragement is not generally stated as a high priority role of health care supervisors. Traditionally, technical skills and productivity on the job were aspects that received the supervisor's primary focus. However, there is a growing appreciation that encouragement is a transformational leadership technique that is related to productivity on the job and to quality work. Use of encouragement is a leadership technique that fits in today's people-oriented work climate.

Floating is the process of reassigning nurses from their regular assignments to short-staffed areas. Although viewed as cost-effective, there are a number of legal and ethical dilemmas to consider in this practice. Nurses tend to oppose floating, which may lead to rifts between management and staff. This article reviews some important considerations in floating, including some action strategies for management and staff. Not being proactive in the process can lead to compromised patient care.

With change comes conflict. Conflict can be positive or negative depending on the attitude and skills of the participants. Collaborative conflict is characterized by an approach in which people attack problems rather than each other. Essential components of collaborative conflict resolution include selection of basic technique, preparation for confrontation, and viewing the situation from the other person's perspective.

Individuals who are unqualified to fulfill a role are impostors. Often, competent practitioners feel they are unable to successfully practice their profession and suffer from an impostor syndrome. In health care, this can have a number of negative outcomes, including a poor reflection of the institution through the individual's actions. In many cases, impostorship can be prevented or remediated through the use of techniques such as identification, mentoring, and promotion of positive self-concepts. This article reviews a number of these techniques to help supervisors, especially new supervisors who may have feelings of inadequacy and impostorship, in developing a positive self-image.

Evolving information technology has had profound effects on business operations and the marketplace. The health care services industry, particularly hospitals, clinics, and medical offices, has historically lagged behind other industries in the implementation of comprehensive, integrated, computerized data management tools. Health care reformers are looking to the promises of the information technology "revolution" as a means of improving systemic efficiency and health care quality. This study discusses the impact of informatics, or information technology, on the delivery of health care services. We present the evolution of informatics and the predicted future benefits of integrated computerized patient records and point-of-care systems.