This paper presents the results of a study designed to find out what happens when librarians respond to enquiries from users of public libraries. The limited nature of the interaction commonly observed calls into question the rhetoric of public library ‘service for all’. Only those who have been able to articulate clearly their information needs in terms which relate to the library's organization of resources are likely to receive a completely satisfactory response.
The publication of articles by Scandinavian authors is analysed using the Social Science Citation Index. An online search in SSCI revealed a stagnation of article production from the Scandinavian countries during the late 1970s. This may be due to an increase of applied research, financed by non-traditional research councils. Economics is the discipline that produces the largest number of articles in non-Scandinavian journals. Sociology is much more oriented to a Scandinavian public. There is also a tendency that Scandinavian journals, even when they are in English, are mainly cited by other Nordic periodicals. These data suggest that measures should be taken to stimulate basic research and international diffusion of Scandinavian social science research.
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