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The perceived authenticity in food among sociological generations: the case of cheeses in Mexico 社会学世代对食品真实性的认知:墨西哥奶酪案例
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-22 DOI: 10.1108/bfj-03-2023-0233
Héctor Yair Fernández-Sánchez, A. Espinoza‐Ortega, L. P. Sánchez-Vega, Sergio Moctezuma Pérez, Fernando Cervantes-Escoto
PurposeThe study aims to identify the perceived authenticity of cheeses by consumers of different sociological generations in Mexico.Design/methodology/approachAn online questionnaire was applied to 1,204 consumers. A Free Word Association (FWA) tool was used to determine the perceived authenticity of cheeses creating categories and dimensions. The sample was segmented into sociological generations. A chi-square test and a correspondence analysis were used to identify differences in the perception between generations. The information was complemented with word clouds of the cheeses mentioned and consumer testimonials about cheese consumption.FindingsA total of 29 categories and ten dimensions revealed consumers' perception of cheese authenticity, most important of which were hedonic, rurality and new consumption. Authenticity is a mix of the pleasure of consuming the product, the link to rural life and new consumer values. Perceived authenticity is different in each sociological generation according to the dimensions of raw material, identity, market, new consumption and distrust, since it is related to the experiences of each generation. The results made it possible to contextualise another vision of the reality of the cheeses in the search for a quality seal.Practical implicationsThe information contributes to the typification and promotion of cheeses in the process of patrimonialisation, by creating differentiated marketing tools that allow their valorisation.Originality/valueThis work contributes to the knowledge of the perceived authenticity of cheeses in the sociological generations, due to their differentiation by age, sociocultural, ethical, political and consumer aspects. It enables the knowledge of the consumer's perspective on these products.
设计/方法/途径对 1204 名消费者进行了在线问卷调查。使用自由词联想(FWA)工具确定奶酪的感知真实性,并创建类别和维度。样本按社会世代划分。利用卡方检验和对应分析来确定不同世代之间的认知差异。结果 共有 29 个类别和 10 个维度揭示了消费者对奶酪真实性的看法,其中最重要的是享乐性、乡村性和新消费。真实性是消费产品的乐趣、与农村生活的联系和新的消费价值观的混合体。每个社会世代对真实性的认识都不尽相同,具体表现在原材料、身份、市场、新消费和不信任等方面,因为这与每个世代的经历有关。研究结果使我们有可能在寻找优质印章的过程中对奶酪的现实情况进行另一种设想。原创性/价值由于奶酪在年龄、社会文化、道德、政治和消费方面的差异,这项研究有助于了解社会各代人对奶酪真实性的认识。它有助于了解消费者对这些产品的看法。
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引用次数: 0
A multi-level tool to support the circular economy decision-making process in agri-food entrepreneurship 支持农业食品企业循环经济决策过程的多层次工具
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-22 DOI: 10.1108/bfj-03-2023-0222
B. Coluccia, Pamela Palmi, Mladen Krstić
PurposeThe present study is aimed at developing a multi-level framework for assessing circularity in agri-food industries by providing the user with a step-by-step approach and selecting a customized set of indicators capable of accurately assessing the circular economy (CE) level.Design/methodology/approachThe framework is composed of four stages. In the first stage, a CE theoretical model based on operations, product and services, culture, organization and ecosystem criteria has been implemented and adapted to the agri-food sector. In the second stage, users are required to collect a set of indicators capable of measuring each criterion. In the third stage, a weight is assigned to each indicator using analytical hierarchy process (AHP). Lastly, a geometric multi-criteria decision-making (MCDM) model, called axial distance-based aggregated measurement (ADAM) model, is used to normalize, assess and aggregate the results and produce final scores for the different alternatives to be ranked based on their final circularity scores.FindingsThe model can be a useful tool to support corporate decisions in the CE, making entrepreneurs aware of their starting level. It indicates the extent to which companies are implementing circular business models across different dimensions and, thus, where they are still lacking.Originality/valueBeyond the attempts to measure the circularity of corporate performance from a purely environmental perspective, the study adopts a holistic view, considering the complexity and disruption of all the principles of the CE.
本研究旨在开发一个多层次框架,用于评估农业食品行业的循环性,为用户提供一个循序渐进的方法,并选择一套能够准确评估循环经济(CE)水平的定制指标。在第一阶段,实施了基于运营、产品和服务、文化、组织和生态系统标准的循环经济理论模型,并根据农业食品行业进行了调整。在第二阶段,要求用户收集一套能够衡量每项标准的指标。在第三阶段,使用层次分析法(AHP)为每个指标分配权重。最后,使用一个几何多标准决策(MCDM)模型,即基于轴向距离的聚合测量(ADAM)模型,对结果进行归一化、评估和聚合,并为不同的备选方案生成最终分数,根据其最终循环性分数进行排序。原创性/价值除了从纯粹的环境角度衡量企业绩效的循环性之外,这项研究还采用了一种全面的观点,考虑到了循环经济所有原则的复杂性和干扰性。
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引用次数: 0
Product-based marketing strategies: pork consumption in Taiwan and Japan 基于产品的营销战略:台湾和日本的猪肉消费
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-22 DOI: 10.1108/bfj-02-2023-0158
C. Ip, Chaoyun Liang
PurposeThe present study surveyed consumers in Taiwan and Japan to analyse the influence of marketing mix on purchase intention and the willingness to pay for Taiwanese pork and to establish a marketing-oriented model of consumer behaviour.Design/methodology/approachA total of 1,134 valid Internet surveys were collected, which included 526 Taiwanese respondents and 608 Japanese respondents.FindingsAn analysis of the results indicated that product quality constitutes the foundation of marketing strategies and significantly affects purchase intention and willingness to pay through physical evidence, promotional activities, place and price. Both physical evidence and product strongly affect the purchase intention of Taiwanese consumers, followed by price, whereas price and physical evidence significantly affect willingness to pay. For Japanese consumers, price, product and promotion strongly affect purchase intention, but place and physical evidence exert negative effects; by contrast, price and promotion significantly affect willingness to pay.Originality/valueThe results determined that a modified marketing mix should be applied for agricultural products. In the domestic market, marketing should promote the modernisation and scale of pork farms and possibly the brand value or market rarity. In international markets, particularly those of neighbouring countries, marketing should focus on the promotion of Taiwanese pork as a high-quality, reasonably-priced product with transparent product information and convenient purchase channels. This study contributes to the application of marketing theory to the market for staple foods by incorporating considerations for domestic and international markets.
本研究调查了台湾和日本的消费者,分析了营销组合对台湾猪肉购买意向和支付意愿的影响,并建立了一个以营销为导向的消费者行为模型。实物证据和产品对台湾消费者的购买意向影响很大,其次是价格,而价格和实物证据对支付意愿影响很大。对于日本消费者来说,价格、产品和促销对购买意向有强烈影响,但地点和实物证据产生了负面影响;相比之下,价格和促销对支付意愿有明显影响。在国内市场上,营销应促进猪肉农场的现代化和规模化,并可能促进品牌价值或市场稀缺性。在国际市场,尤其是邻国市场,营销重点应放在宣传台湾猪肉的高品质、合理的价格、透明的产品信息和便捷的购买渠道上。本研究将国内和国际市场纳入考虑范围,有助于将营销理论应用于主食市场。
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引用次数: 0
Ambidextrous cultural values in the management of organisational ambidexterity 组织灵巧性管理中的灵巧文化价值观
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-15 DOI: 10.1108/bfj-06-2023-0475
M. B. Lloria, Leydy Burbano
PurposeThis paper first analyses the direct effect of quality management practices (QMPs) on organisational ambidexterity (OA). It then analyses the mediating influence of the values of ambidextrous culture (AC). A novel theoretical model is tested in a quantitative study of the organic agri-food sector.Design/methodology/approachQuantitative methods and an online survey were used to collect and analyse 239 valid questionnaire responses. The data analysis method was partial least squares (PLS).FindingsThere is a relationship between QMPs and OA. AC partially mediates this link, strengthening the direct relationship between the two variables.Originality/valueThe proposed model is novel and creates opportunities for new lines of research. The concept of QMPs is considered in all its dimensions (processes, people, customers and suppliers). The study reaffirms the importance of the novel concept of AC in the literature. In this study, OA is defined in terms of the balanced processes of exploitation and exploration. The choice of sector is another original feature of the study.
目的 本文首先分析了质量管理实践(QMPs)对组织灵活性(OA)的直接影响。然后,分析了 "灵巧文化"(AC)价值观的中介影响。在对有机农业食品行业的定量研究中,对一个新的理论模型进行了检验。设计/方法/途径采用定量方法和在线调查收集并分析了 239 份有效问卷。数据分析方法是偏最小二乘法(PLS)。研究结果QMPs与OA之间存在关系,AC部分地调解了这种联系,加强了这两个变量之间的直接关系。本研究从所有方面(流程、人员、客户和供应商)考虑了 QMPs 概念。本研究重申了 AC 这一新颖概念在文献中的重要性。在本研究中,OA 的定义是开发和探索的平衡过程。对行业的选择是本研究的另一个原创性特点。
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引用次数: 0
Exploring the determinants of purchase intention of organic consumers for organic food items: an exploratory study in India 探讨有机消费者购买有机食品意向的决定因素:印度的一项探索性研究
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-14 DOI: 10.1108/bfj-09-2023-0788
Shubham Garg, K. Narwal, Sanjeev Kumar
PurposeThe ongoing transition in the attitude of consumers toward health and environment has a direct implication on the organic food industries, making it necessary to examine the drivers of the purchase intention of organic food items, specifically in developing economies like India. Therefore, this study tries to frame and validate the instrumental scale by collecting data from 574 organic food item consumers to examine the determinants of purchase intention among consumers in India.Design/methodology/approachThis study has employed advanced statistical tools i.e. Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), Harmon’s single factor test and other statistical measures using SPSS and AMOS 23, for framing and validating the instrumental scale for this study.FindingsThe results of EFA explain 67.714% variance of total research variable variance with six major constructs. Moreover, the result of the CFA confirms the six factors and the proposed instrumental scale. The finding explicates that health consciousness, ecological trustworthiness and functional value are the major drivers of the purchase intention of organic food items.Practical implicationsThis study has major policy implications for organic producers, processor and marketers for understanding the complex phenomenon of organic consumer behavior. The result explains that marketers and producers should adopt ad hoc marketing strategies that aim to promote the organic food items as healthy and safe.Originality/valueThere is hardly any study that has proposed and validated an instrumental scale with these factors collectively in India for studying the purchase intention of organic food consumers in India.
目的消费者对健康和环境的态度正在发生转变,这直接影响到有机食品行业,因此有必要研究有机食品购买意向的驱动因素,特别是在印度这样的发展中经济体。因此,本研究试图通过收集 574 名有机食品消费者的数据来构建和验证工具量表,以研究印度消费者购买意向的决定因素。本研究采用了先进的统计工具,即探索性因子分析(EFA)、确证性因子分析(CFA)、哈蒙单因子检验以及使用 SPSS 和 AMOS 23 进行的其他统计测量,以构建和验证本研究的工具量表。此外,CFA 的结果证实了六个因子和拟议的工具量表。这项研究对有机食品生产商、加工商和营销人员了解有机消费者行为的复杂现象具有重要的政策意义。研究结果表明,营销人员和生产商应采取特别的营销策略,以促进有机食品的健康和安全。原创性/价值在印度,几乎没有任何一项研究提出并验证了包含这些因素的工具量表,以研究印度有机食品消费者的购买意向。
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引用次数: 0
Exploring consumer attitudes and behaviour towards sustainable health-related food choices 探索消费者对可持续健康食品选择的态度和行为
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-13 DOI: 10.1108/bfj-07-2023-0612
N. Chamhuri, Nur Syahirah Che Lah, Peter J. Batt, Muhammad Nadzif Bin Ramlan, Norain Mod Asri, Azrina Abdullah Al-Hadi
PurposePalm oil has consistently been a staple ingredient in the Malaysian diet. Despite various promotional efforts throughout the years, the health aspects of palm oil have often been undervalued, leading consumers to overlook its benefits. This study has two objectives: (1) to explore consumer behaviour in purchasing decisions for food products containing palm oil in an emerging market and (2) to examine consumer awareness of palm oil as an ingredient in various edible products related to health.Design/methodology/approachA quantitative methodology that utilises a self-administered questionnaire was adopted for data collection. The conceptual framework and hypotheses were tested using partial least squares (PLS) structural equation modelling (SEM) on a dataset of 342 respondents.FindingsThe findings revealed that three hypotheses – attitude, subjective norms (SNs) and perceived health benefits – positively impact the intention to purchase palm-oil-based food products. Additionally, results indicate that Malaysian consumers practice sustainable consumption when purchasing palm-oil-based food products.Originality/valueThere is a need for a greater understanding of the importance perceived health benefits have in influencing consumers' consumption of food products containing palm oil in an emerging market such as Malaysia. This research study addresses the gap in existing knowledge.
目的 棕榈油一直是马来西亚人饮食中的主要成分。尽管多年来一直在进行各种宣传,但棕榈油的健康价值往往被低估,导致消费者忽视其益处。本研究有两个目标:(1) 探讨新兴市场中消费者购买含棕榈油食品的决策行为;(2) 研究消费者对棕榈油作为与健康有关的各种食用产品配料的认识。研究结果研究结果表明,态度、主观规范(SNs)和感知健康益处这三个假设对购买棕榈油食品的意向有积极影响。此外,研究结果表明,马来西亚消费者在购买棕榈油食品时实行的是可持续消费。原创性/价值在马来西亚这样的新兴市场,需要进一步了解感知到的健康益处在影响消费者消费含棕榈油食品方面的重要性。本研究填补了现有知识的空白。
{"title":"Exploring consumer attitudes and behaviour towards sustainable health-related food choices","authors":"N. Chamhuri, Nur Syahirah Che Lah, Peter J. Batt, Muhammad Nadzif Bin Ramlan, Norain Mod Asri, Azrina Abdullah Al-Hadi","doi":"10.1108/bfj-07-2023-0612","DOIUrl":"https://doi.org/10.1108/bfj-07-2023-0612","url":null,"abstract":"PurposePalm oil has consistently been a staple ingredient in the Malaysian diet. Despite various promotional efforts throughout the years, the health aspects of palm oil have often been undervalued, leading consumers to overlook its benefits. This study has two objectives: (1) to explore consumer behaviour in purchasing decisions for food products containing palm oil in an emerging market and (2) to examine consumer awareness of palm oil as an ingredient in various edible products related to health.Design/methodology/approachA quantitative methodology that utilises a self-administered questionnaire was adopted for data collection. The conceptual framework and hypotheses were tested using partial least squares (PLS) structural equation modelling (SEM) on a dataset of 342 respondents.FindingsThe findings revealed that three hypotheses – attitude, subjective norms (SNs) and perceived health benefits – positively impact the intention to purchase palm-oil-based food products. Additionally, results indicate that Malaysian consumers practice sustainable consumption when purchasing palm-oil-based food products.Originality/valueThere is a need for a greater understanding of the importance perceived health benefits have in influencing consumers' consumption of food products containing palm oil in an emerging market such as Malaysia. This research study addresses the gap in existing knowledge.","PeriodicalId":9231,"journal":{"name":"British Food Journal","volume":"7 S7","pages":""},"PeriodicalIF":3.3,"publicationDate":"2023-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139004181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Brand addiction and compulsive buying in female consumers' relationships with food brands 女性消费者与食品品牌关系中的品牌成瘾和强迫性购买
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-07 DOI: 10.1108/bfj-05-2023-0355
Sabrina Hegner, Janina Magdalena Schaumann, B. Francioni, I. Curina
PurposeThe aim of this paper is to respond to the call for exploring and empirically testing both antecedents and outcomes of brand addiction and compulsive buying behaviour. The focus of the study is on the food habits of young female consumers.Design/methodology/approachTo test the hypotheses, a survey design gathering cross-sectional primary data from 325 female Italian consumers and a structural equation modelling have been adopted.FindingsFindings show that brand addiction is positively influenced by consumer resilience, leading to increased life happiness and self-esteem, while compulsive buying behaviour is negatively influenced by consumer resilience and positively influenced by impulsivity. Compulsive buying is also associated with brand addiction and emotional overeating. Emotional overeating is additionally influenced by impulsivity and the control variables of enjoyment of food and loneliness. Moreover, loneliness has a negative impact on life happiness and self-esteem.Originality/valueThe study applies the proposed theory by Mrad and Cui (2020) on the relationship between brand addiction and compulsive buying to food consumption. Furthermore, it expands on this research by investigating consumer characteristics as determinants and behavioural outcomes.
本文的目的是响应对品牌成瘾和强迫性购买行为的前因和结果进行探索和实证测试的呼吁。这项研究的重点是年轻女性消费者的饮食习惯。设计/方法/方法为了验证假设,采用了一项调查设计,收集了325名意大利女性消费者的横截面原始数据,并采用了结构方程模型。研究结果表明,品牌成瘾受到消费者弹性的积极影响,导致生活幸福感和自尊心的增加,而强迫性购买行为受到消费者弹性的消极影响,受到冲动性的积极影响。强迫性购买还与品牌成瘾和情绪性暴饮暴食有关。情绪性暴饮暴食还受到冲动、享受食物和孤独感等控制变量的影响。此外,孤独对生活幸福和自尊有负面影响。本研究将Mrad和Cui(2020)提出的关于品牌成瘾与强迫性购买之间关系的理论应用于食品消费。此外,它通过调查消费者特征作为决定因素和行为结果来扩展这项研究。
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引用次数: 0
Food quality and supply chain networks in dynamic business environments: evidence from the Nigerian shrimp subsector 动态商业环境中的食品质量和供应链网络:来自尼日利亚虾子行业的证据
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-05 DOI: 10.1108/bfj-02-2023-0171
Ayobami Adetoyinbo, Jacob Asravor, S. Olaleye, Victor Owusu
PurposeResearch efforts aiming to improve understanding of how various organisational relationships contribute to better food quality (FQ) in a constantly changing business environment are limited. This study examines the effects of supply chain (SC) organisations on the quality of food products across multi-tiered segments with dynamic business situations.Design/methodology/approachGuided by a conceptual research framework based on contingency theory and netchain analysis, moderation-based partial least squares structural equation modelling (PLS-SEM) was used to analyse multi-tiered data from 405 shrimpers and 238 women processors in Akwa-Ibom, Lagos and Ondo states in Nigeria.FindingsThe authors' findings show that unpredictable business environments such as market turbulence (MT), power asymmetry (PA) and distrust (DT) not only directly influence SC organisations but also moderate how organisational networks contribute to improved FQ. Further results reveal that closer vertical ties such as relational contracts are prerequisites for small-scale actors to guarantee improved FQ along multiple nodes of the food system.Originality/valueThis is the first study to examine, from a contingency and multi-tiered perspective, how small-scale actors can maintain FQ across interdependent nodes of a food chain in a developing country context and to explore the complex interplay between SC networks and the quality of highly perishable food products in unpredictable business environments. Relevant theoretical and policy implications are discussed.
在不断变化的商业环境中,旨在提高对各种组织关系如何有助于提高食品质量(FQ)的理解的研究努力是有限的。本研究考察了供应链(SC)组织对食品质量的影响,跨越多层次的动态业务情况。在基于权变理论和网络链分析的概念研究框架的指导下,基于适度的偏最小二乘结构方程模型(PLS-SEM)用于分析来自尼日利亚阿克瓦-伊博姆州、拉各斯州和翁多州405名虾农和238名女性加工商的多层数据。作者的研究结果表明,不可预测的商业环境,如市场动荡(MT)、权力不对称(PA)和不信任(DT),不仅直接影响供应链组织,而且还会调节组织网络对提高FQ的贡献。进一步的研究结果表明,更紧密的垂直联系(如关系契约)是小规模参与者保证粮食系统多个节点上FQ提高的先决条件。原创性/价值本研究首次从偶然性和多层次的角度考察了在发展中国家背景下,小规模参与者如何在食物链的相互依赖节点上保持FQ,并探讨了在不可预测的商业环境中,供应链网络与高度易损食品质量之间的复杂相互作用。讨论了相关的理论和政策含义。
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引用次数: 0
Do food delivery apps influence food waste generation? A stimulus-organism-behavior-consequence (SOBC) exploration 送餐应用程序会影响食物垃圾的产生吗?刺激-有机体-行为-后果(SOBC)探索
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-05 DOI: 10.1108/bfj-07-2023-0648
Shabab Absarul Islam, Robert Paul Jones, A. Akhi, Shamim Talukder Shamim Talukder
PurposeFood waste in the hospitality sector has emerged as a global concern. Various technology-driven online food services such as the food delivery apps (FDA) contribute to hospitality food waste. FDA users might behave irresponsibly by ordering more foods than required which may lead to food waste generation. To date, limited studies have been attempted to understand how consumers’ over-ordering behavior through FDA result in hospitality food waste.Design/methodology/approachThe authors used partial least squares structural equation modeling (PLS-SEM) to analyze survey data from 248 FDA users.FindingsThe results indicated that perceived convenience and trust positively influence consumers' attitude toward FDA, which in turn promotes over-ordering behavior. Interestingly, the anticipated positive relationship between price advantage and attitude toward FDA was not supported by the data. Furthermore, the authors confirmed that over-ordering behavior contributes to food waste, an outcome that has crucial implications for both the hospitality sector and sustainability efforts.Originality/valueThe current study employs the stimulus-organism-behavior-consequence (SOBC) theory to investigate the catalysts and consequences of over-ordering behavior via FDA. This study thus highlights the importance of the SOBC model in understanding consumer behavior.
酒店业的食物浪费已成为全球关注的问题。各种技术驱动的在线食品服务,如食品配送应用程序(FDA),造成了酒店食品浪费。食品和药物管理局的用户可能会不负责任地订购比要求更多的食物,这可能导致食物浪费的产生。迄今为止,有限的研究试图通过FDA了解消费者的过度订购行为是如何导致酒店食品浪费的。作者使用偏最小二乘结构方程模型(PLS-SEM)分析了248名FDA用户的调查数据。结果发现,消费者对便利和信任的感知正向影响消费者对FDA的态度,进而促进过度订购行为。有趣的是,预期的价格优势和对FDA的态度之间的正相关关系并没有得到数据的支持。此外,作者证实,过度点餐行为会导致食物浪费,这一结果对酒店业和可持续发展的努力都具有至关重要的意义。原创性/价值本研究采用刺激-机体-行为-后果(SOBC)理论,通过FDA研究过度点餐行为的催化剂和后果。因此,本研究强调了SOBC模型在理解消费者行为中的重要性。
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引用次数: 0
Examining the role of cause-related marketing in influencing the purchase intention of Indian customers in the FMCG sector: the role of attitude and cause involvement 研究因果营销对快速消费品行业印度客户购买意向的影响:态度和因果参与的作用
IF 3.3 3区 经济学 Q1 AGRICULTURAL ECONOMICS & POLICY Pub Date : 2023-12-04 DOI: 10.1108/bfj-07-2023-0638
P. Pandey, N. Bajpai, Abhijeet Tiwari
PurposeMany studies conducted on cause-related marketing (CaRM) are concentrated in advanced economies. However, there is very little work reported pertaining to CaRM in emerging economies like India. Hence, the aim of this study is to analyze the effect of CaRM on the customers' purchase intention (PI) in the Indian fast-moving consumer goods (FMCGs) sector, which is the fourth largest sector in the Indian economy. Further, this study tests the mediating effect of attitude and the moderating effect of cause involvement.Design/methodology/approachThis paper employs a quantitative methodology. Primary data were collected from 1220 respondents from North India. PLS-SEM is employed to examine the data.FindingsThe findings reveal that CaRM strongly impacts FMCG customers' purchasing intentions. Further, a positive attitude toward cause-related marketing triggers the customer purchase intention. Third, the results show that cause involvement moderates purchase intentions, so those who feel passionately dedicated to the cause are more inclined to buy while being involved in the cause-related marketing program.Practical implicationsThe results would aid marketers in developing effective CaRM campaigns for their FMCG brands by understanding the different combinations of factors influencing CaRM.Originality/valueFMCG is one of the major pillars of the Indian economy. This research proposes a comprehensive conceptual framework for the current study that is supported by literature. This study provides evidence of the increasingly important role of CaRM in establishing a win-win association with customers, aiming to solve specific societal causes and creating a favorable image of the brand in the FMCG sector.
许多关于因果营销(CaRM)的研究都集中在发达经济体。然而,在印度等新兴经济体,很少有关于CaRM的工作报告。因此,本研究的目的是分析CaRM对印度快速消费品(FMCGs)部门客户购买意愿(PI)的影响,这是印度经济的第四大部门。进一步,本研究检验了态度的中介作用和原因涉入的调节作用。这篇论文采用了定量方法。主要数据收集自印度北部的1220名受访者。采用PLS-SEM对数据进行检验。研究结果显示,CaRM对快速消费品消费者的购买意愿有强烈的影响。此外,对原因营销的积极态度会触发顾客的购买意愿。第三,结果显示,公益参与调节了购买意愿,因此那些对公益事业充满热情的人在参与公益营销计划时更倾向于购买。实际意义通过了解影响CaRM的不同因素组合,研究结果将有助于营销人员为其快速消费品品牌制定有效的CaRM活动。印度消费品是印度经济的主要支柱之一。本研究为当前的研究提出了一个综合的概念框架,并得到文献的支持。本研究证明了CaRM在与客户建立双赢关系、旨在解决特定的社会问题和在快速消费品领域创造良好的品牌形象方面发挥着越来越重要的作用。
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引用次数: 0
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British Food Journal
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