Pub Date : 2010-12-01DOI: 10.1504/IJEG.2011.043815
P. Gonzalez, B. Adenso-Díaz, L. Gemoets
The present research investigates citizen experience with e-government in the USA and Spain by utilising the DeLone and McLean (1992) theory of Information Systems (ISs) success. A parsimonious causal model was derived from direct and indirect impacts of e-government characteristics. These relationships were tested using the AMOS/SEM approach. The SEM results indicated citizens in both countries who perceive e-government services to be of high quality are more likely to be satisfied with these services and this satisfaction is more likely to contribute towards e-government success. This satisfaction is also more likely to motivate the citizens to use e-government services more frequently.
{"title":"A Cross-National Comparison E-government Success Measures: A Theory-Based Empirical Research","authors":"P. Gonzalez, B. Adenso-Díaz, L. Gemoets","doi":"10.1504/IJEG.2011.043815","DOIUrl":"https://doi.org/10.1504/IJEG.2011.043815","url":null,"abstract":"The present research investigates citizen experience with e-government in the USA and Spain by utilising the DeLone and McLean (1992) theory of Information Systems (ISs) success. A parsimonious causal model was derived from direct and indirect impacts of e-government characteristics. These relationships were tested using the AMOS/SEM approach. The SEM results indicated citizens in both countries who perceive e-government services to be of high quality are more likely to be satisfied with these services and this satisfaction is more likely to contribute towards e-government success. This satisfaction is also more likely to motivate the citizens to use e-government services more frequently.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"27 1","pages":"354"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74758007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACT The distribution of IT activities around the world as a result of globalization has driven the growth of global IT outsourcing or IT offshoring. Software projects are increasingly sent from high-cost countries to low-cost offshore countries such as India, Russia etc. Because of the inherent complexities and uncertainties of software projects, they continue to experience poor performance problems. This paper discusses the concept of early warning signs (EWS) to improve project success rates, especially in the unique onshore-offshore project environment, which is exposed to higher project risks. This research employs a Delphi survey to identify and rank the most important EWSs of failures in offshore software development (OSD) projects. The survey panelists include 23 experts from the offshore client and vendor companies in Switzerland and India. The survey results are discussed and further steps to study the EWSs in an OSD project context are outlined. KEYWORDS Offshoring, Global software development, Project failure, Delphi survey, Early warning sign, Project management
{"title":"Identifying Early Warning Signs of Failures in Offshore Software Development Projects - A Delphi survey","authors":"Tom Philip, G. Schwabe, E. Wende","doi":"10.5167/UZH-40348","DOIUrl":"https://doi.org/10.5167/UZH-40348","url":null,"abstract":"ABSTRACT The distribution of IT activities around the world as a result of globalization has driven the growth of global IT outsourcing or IT offshoring. Software projects are increasingly sent from high-cost countries to low-cost offshore countries such as India, Russia etc. Because of the inherent complexities and uncertainties of software projects, they continue to experience poor performance problems. This paper discusses the concept of early warning signs (EWS) to improve project success rates, especially in the unique onshore-offshore project environment, which is exposed to higher project risks. This research employs a Delphi survey to identify and rank the most important EWSs of failures in offshore software development (OSD) projects. The survey panelists include 23 experts from the offshore client and vendor companies in Switzerland and India. The survey results are discussed and further steps to study the EWSs in an OSD project context are outlined. KEYWORDS Offshoring, Global software development, Project failure, Delphi survey, Early warning sign, Project management","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"1 1","pages":"462"},"PeriodicalIF":0.0,"publicationDate":"2010-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73430629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_6
Benjamin Fabian, F. Goertz, Steffen Kunz, Sebastian Müller, Mathias Nitzsche
{"title":"Privately Waiting - A Usability Analysis of the Tor Anonymity Network","authors":"Benjamin Fabian, F. Goertz, Steffen Kunz, Sebastian Müller, Mathias Nitzsche","doi":"10.1007/978-3-642-15141-5_6","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_6","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"21 1","pages":"63-75"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82881540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_13
L. Kaewkitipong
{"title":"Disintermediation in the tourism industry: theory vs. practice","authors":"L. Kaewkitipong","doi":"10.1007/978-3-642-15141-5_13","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_13","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"105 1","pages":"204"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80706188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_8
F. Brecht, Anastacia Cudreasova, Jing Zhou
{"title":"Corporate blogging today - usage and characteristics","authors":"F. Brecht, Anastacia Cudreasova, Jing Zhou","doi":"10.1007/978-3-642-15141-5_8","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_8","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"27 1","pages":"440"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78104279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_4
Olga Lewandowska
{"title":"Adoption of a Centralised Post-Trade Processing Market Infrastructure after the Credit Crisis","authors":"Olga Lewandowska","doi":"10.1007/978-3-642-15141-5_4","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_4","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"54 1","pages":"148"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83303373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_3
Amitava Dutta
{"title":"Informational Determinants of Customer Acquisition and eTailer Revenue","authors":"Amitava Dutta","doi":"10.1007/978-3-642-15141-5_3","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_3","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"39 1","pages":"25-35"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73614288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_2
Jonathan Dörr, Alexander Benlian, J. Vetter, Thomas Hess
{"title":"Pricing of Content Services - An Empirical Investigation of Music as a Service","authors":"Jonathan Dörr, Alexander Benlian, J. Vetter, Thomas Hess","doi":"10.1007/978-3-642-15141-5_2","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_2","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"161 1","pages":"36"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80172461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_1
Masao Kakihara
{"title":"Dynamic Revenue Model Design in the Online Services Business: Two Cases in Japan","authors":"Masao Kakihara","doi":"10.1007/978-3-642-15141-5_1","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_1","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"2 1","pages":"1-12"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74698633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-08-12DOI: 10.1007/978-3-642-15141-5_11
C. Pflügler, K. Turowski
{"title":"B2B Electronic Marketplaces in Supply Chain Management: Analyzing Recent Research Activities","authors":"C. Pflügler, K. Turowski","doi":"10.1007/978-3-642-15141-5_11","DOIUrl":"https://doi.org/10.1007/978-3-642-15141-5_11","url":null,"abstract":"","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"10 1","pages":"127-144"},"PeriodicalIF":0.0,"publicationDate":"2010-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87578605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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