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Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems最新文献

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Marketing Strategies through Customer Attention: beyond technology-enabled customer relationship management 通过客户关注的营销策略:超越技术支持的客户关系管理
R. Hackney, A. Ranchhod, M. Hackney
This paper presents a conceptual analysis of contemporary psychological theories to develop marketing practice. It attempts to further understand approaches that often fail to recognise subtle complexities associated with customer attention. This is important in marketing strategies where organisational objectives, consumer behaviours and individual preferences are systematically investigated. The intention is to augment concepts from technology-enabled Customer Relationship Management (CRM) towards an exploratory framework, designed to explore the nature of attention. Further research is suggested, through theoretical constructs and empirical analysis to further understand, so called a-commerce. These approaches will offer valuable insights into future successful marketing.
本文对当代心理学理论进行概念分析,以发展营销实践。它试图进一步理解那些往往无法识别与客户注意力相关的微妙复杂性的方法。这在营销策略中很重要,其中组织目标,消费者行为和个人偏好被系统地调查。其目的是将技术支持的客户关系管理(CRM)概念扩展到一个探索性框架,旨在探索注意力的本质。建议进一步研究,通过理论建构和实证分析来进一步理解所谓的电子商务。这些方法将为未来成功的营销提供有价值的见解。
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引用次数: 18
Examining Mediators of Structural Assurance Constructs in Business-To-Consumer E-Commerce 企业对消费者电子商务结构保证结构的中介因素研究
W. Sha
This study examines the influence of different types of structural assurance on consumer purchasing intentions in business-to-consumer (B2C) electronic commerce. Prior research findings regarding how different types of structural assurance impact consumer purchasing intentions has been limited. Based on the institution-based trust theory, perceived trust theory and the psychological contract theory, this study proposes that perceived vendor guarantee and perceived seals of approval would have positive influence on consumer intentions through psychological contract and perceived trust. Results of this study confirmed the significance of perceived vendor guarantee and perceived seals of approval and the importance of perceived trust in the nomological network.
本研究旨在探讨企业对消费者(B2C)电子商务中不同类型的结构保证对消费者购买意愿的影响。先前关于不同类型的结构性保证如何影响消费者购买意愿的研究结果有限。基于制度信任理论、感知信任理论和心理契约理论,本研究认为感知供应商保证和感知认可印章会通过心理契约和感知信任对消费者意向产生正向影响。本研究的结果证实了感知供应商保证和感知认可印章的重要性,以及感知信任在法理学网络中的重要性。
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引用次数: 6
Assessing the Cognitive Abilities of Alternate Learning Classifier System Architectures 评估替代学习分类器系统架构的认知能力
D. A. Gaines
Abstract : Since its inception in the 1960s, the Genetic Algorithm (GA) framework for solving complex problems has been simultaneously intensely studied and deployed. Despite wide-ranging practical successes in engineering, manufacturing, applied, and social science domains, developing GA-based systems has been more art than science. Consequently some researchers have attempted to build and test theories and models for robust GA design. Given this attention to "pure" Genetic Algorithm research and implementations, progress on a subsequent GA-based framework called Learning Classifier Systems (LCS) lay dormant until the late 1990s. Stalwarts in GA/LCS research have opined that to further advance the field and facilitate theory formation, a broad study of LCSs, particularly one that focuses on their cognitive aspects, is needed. I wish to contribute to this theory building effort by examining, using simulation modeling and analyses, how alternative LCS architectures learn to cope with other artificial entities in challenging, artificial environments created using variants of the Iterated Prisoners Dilemma (PD) Tournament setting.. The use of competing entities in this setting may be likened to a number of practical applications in which different agents must negotiate or compete with each other. One possible application is the use of computer-based agents in negotiations in a buying-selling situation. In such an environment, a buyer's agent must attempt to discern the seller's negotiation pattern, and then use this information to accomplish its objective. In this example, an LCS- based agent could be used in repeated encounters with the seller to improve its performance with regard to a measure of interest such as price, quantity or delivery time.
摘要:遗传算法(GA)框架自20世纪60年代提出以来,在求解复杂问题的同时得到了广泛的研究和应用。尽管在工程、制造、应用和社会科学领域取得了广泛的实际成功,但开发基于遗传算法的系统更像是艺术而不是科学。因此,一些研究人员试图建立和测试鲁棒遗传算法设计的理论和模型。考虑到这种对“纯”遗传算法研究和实现的关注,随后基于遗传算法的框架(称为学习分类器系统(LCS))的进展一直处于休眠状态,直到20世纪90年代末。GA/LCS研究的中坚分子认为,为了进一步推进该领域并促进理论形成,需要对LCS进行广泛的研究,特别是关注其认知方面的研究。我希望通过研究,使用仿真建模和分析,在具有挑战性的人工环境中,使用迭代囚犯困境(PD)锦标赛设置的变体创建的替代LCS架构如何学习应对其他人工实体,从而为这一理论建设工作做出贡献。在这种情况下,竞争实体的使用可以比作许多实际应用,在这些应用中,不同的代理必须相互谈判或竞争。一个可能的应用是在买卖谈判中使用基于计算机的代理。在这样的环境下,买方代理人必须试图辨别卖方的谈判模式,然后利用这些信息来实现其目标。在本例中,基于LCS的代理可以在与卖方的多次接触中使用,以提高其在价格、数量或交货时间等利益度量方面的表现。
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引用次数: 1
An Integrative Model of Clients' Decision to Adopt an Application Service Provider 客户选择应用服务提供商决策的集成模型
Yurong Yao, E. Watson, Ye-Sho Chen, Andrea Houston
Application Services Providers (ASPs) exploit the economics of delivering commercial off-the-shelf software over the Interne to many dispersed users. This proposed study intends to develop an integrative model for ASP adoption decisions, which includes economic, strategic and social factors. This model will examine the individual effect of these factors and their interactions. The study will include both qualitative and quantitative techniques by employing case studies and a survey to empirically test the model. It will provide a valuable framework for understanding customers’ ASP adoption decisions and help ASPs to reevaluate their marketing and application strategies.
应用程序服务提供商(asp)利用通过internet向许多分散的用户交付商业现成软件的经济效益。本研究旨在建立一个包括经济、战略和社会因素的ASP采用决策综合模型。该模型将考察这些因素的个体效应及其相互作用。该研究将包括定性和定量技术,采用案例研究和调查来实证检验模型。它将为理解客户的ASP采用决策提供一个有价值的框架,并帮助ASP重新评估他们的营销和应用策略。
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引用次数: 14
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Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems
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