Pub Date : 2005-05-03DOI: 10.1504/IJHTM.2005.006989
Jan Aidemark
This paper discusses a social and cognitive approach to the planning and implementation of knowledge support systems in a healthcare organisation. A case study is presented and then discussed using a broad theoretical frame of reference gathered from the knowledge management field. The discussion is an illustration of the delicate trade-off between social and cognitive perspectives of a development project. The assumption is that these two aspects must be handled in an interconnected and balanced way. The aim of the paper is to illustrate the use of multiple perspectives as a tool for understanding how this problem can be dealt with.
{"title":"Implementing Intranet for Social and Cognitive Knowledge Processes","authors":"Jan Aidemark","doi":"10.1504/IJHTM.2005.006989","DOIUrl":"https://doi.org/10.1504/IJHTM.2005.006989","url":null,"abstract":"This paper discusses a social and cognitive approach to the planning and implementation of knowledge support systems in a healthcare organisation. A case study is presented and then discussed using a broad theoretical frame of reference gathered from the knowledge management field. The discussion is an illustration of the delicate trade-off between social and cognitive perspectives of a development project. The assumption is that these two aspects must be handled in an interconnected and balanced way. The aim of the paper is to illustrate the use of multiple perspectives as a tool for understanding how this problem can be dealt with.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"126 1","pages":"48"},"PeriodicalIF":0.0,"publicationDate":"2005-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87747334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-05-03DOI: 10.1504/IJHTM.2005.006991
Ivor Perry
Process-based systems – mostly using emergent technologies like workflow engines, XML standards and so on – are becoming part of organisational life. Yet in automating, or shaping organisational processes, they are making subtle but profound changes in culture, knowledge creation and knowledge management. This paper will contend that the process of acquiring and managing data is itself a knowledge building process. It will also assert that the process of creating a patient's health record is a dynamic one, which adds to the sum knowledge of the organisation, not just in terms of the accretion of data, but in the understanding and opportunities for reflection which it creates. Finally, the paper will argue that such dynamic knowledge can be used, not only to deliver better healthcare, but to improve the organisational structure and behaviour in order to improve the means by which healthcare is delivered.
{"title":"Knowledge as Process, not Data: the role of Process Based Systems in developing organisational knowledge and behaviour","authors":"Ivor Perry","doi":"10.1504/IJHTM.2005.006991","DOIUrl":"https://doi.org/10.1504/IJHTM.2005.006991","url":null,"abstract":"Process-based systems – mostly using emergent technologies like workflow engines, XML standards and so on – are becoming part of organisational life. Yet in automating, or shaping organisational processes, they are making subtle but profound changes in culture, knowledge creation and knowledge management. This paper will contend that the process of acquiring and managing data is itself a knowledge building process. It will also assert that the process of creating a patient's health record is a dynamic one, which adds to the sum knowledge of the organisation, not just in terms of the accretion of data, but in the understanding and opportunities for reflection which it creates. Finally, the paper will argue that such dynamic knowledge can be used, not only to deliver better healthcare, but to improve the organisational structure and behaviour in order to improve the means by which healthcare is delivered.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"56 1","pages":"45"},"PeriodicalIF":0.0,"publicationDate":"2005-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86751106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines how to increase the productivity of the software usability evaluation technique called heuristic evaluation (HE) through the use of collaborative software. Building off of a brainstorming research, it is theorized that part of HE resembles brainstorming, in that it is a creative process that can benefit from anonymous, parallel production afforded by collaborative software. Approximately 230 participants were involved in a lab study to compare traditional HE to HE conducted in face-to-face and distributed settings using collaborative software. It is found that the addition of collaborative software significantly improves HE by eliminating unnecessary duplication work, increasing overall productivity, and by increasing group awareness and consensus earlier on in HE. It is also found that distributed groups do suffer some process losses due to lack of media richness.
{"title":"Improving the Usability Evaluation Technique, Heuristic Evaluation, through the Use of Collaborative Software","authors":"P. Lowry, T. Roberts","doi":"10.2139/SSRN.666224","DOIUrl":"https://doi.org/10.2139/SSRN.666224","url":null,"abstract":"This paper examines how to increase the productivity of the software usability evaluation technique called heuristic evaluation (HE) through the use of collaborative software. Building off of a brainstorming research, it is theorized that part of HE resembles brainstorming, in that it is a creative process that can benefit from anonymous, parallel production afforded by collaborative software. Approximately 230 participants were involved in a lab study to compare traditional HE to HE conducted in face-to-face and distributed settings using collaborative software. It is found that the addition of collaborative software significantly improves HE by eliminating unnecessary duplication work, increasing overall productivity, and by increasing group awareness and consensus earlier on in HE. It is also found that distributed groups do suffer some process losses due to lack of media richness.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"51 1","pages":"284"},"PeriodicalIF":0.0,"publicationDate":"2005-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88318202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article overviews the results of the largest, global study focusing on perceived rankings of Information Systems (IS) journals and IS reference disciplines. 8741 faculty were emailed from 414 global IS departments (738 of the emails were not valid). 2559 responses were received for a 32% response rate. This study did not use pre-determined journal lists, but instead required respondents to list their top-four research journals using free recall. Additionally, this study reports journal ratings for the top IS practitioner journals, the most read IS journals, and the top journals for the most common IS reference disciplines. While the results of this study have many potential benefits in defining the current state of the IS field and for helping guide academic evaluations, such studies should not be used as a primary factor in tenure and promotion decisions; instead, such rankings data needs to be used with sound judgment, in conjunction with other ratings methodologies.
{"title":"New Perspectives on Global Information Systems Journal Rankings and Reference Disciplines","authors":"P. Lowry, Denton Romans","doi":"10.2139/SSRN.666223","DOIUrl":"https://doi.org/10.2139/SSRN.666223","url":null,"abstract":"This article overviews the results of the largest, global study focusing on perceived rankings of Information Systems (IS) journals and IS reference disciplines. 8741 faculty were emailed from 414 global IS departments (738 of the emails were not valid). 2559 responses were received for a 32% response rate. This study did not use pre-determined journal lists, but instead required respondents to list their top-four research journals using free recall. Additionally, this study reports journal ratings for the top IS practitioner journals, the most read IS journals, and the top journals for the most common IS reference disciplines. While the results of this study have many potential benefits in defining the current state of the IS field and for helping guide academic evaluations, such studies should not be used as a primary factor in tenure and promotion decisions; instead, such rankings data needs to be used with sound judgment, in conjunction with other ratings methodologies.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"24 1","pages":"367"},"PeriodicalIF":0.0,"publicationDate":"2005-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90066911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study explores factors significantly impact the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related with factors of: perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. Factors of perceived usefulness and ease of use are directed by system complexity. This study provides diagnostic insight into how different factors influence user intention to accept WIMT and thus helps business build solid strategy to prompt WIMT and m-commerce in China.
{"title":"Acceptance of Wireless Internet via Mobile Technology in China","authors":"June Lu, Chun-Sheng Yu, Chang Liu, James E. Yao","doi":"10.58729/1941-6679.1149","DOIUrl":"https://doi.org/10.58729/1941-6679.1149","url":null,"abstract":"This study explores factors significantly impact the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related with factors of: perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. Factors of perceived usefulness and ease of use are directed by system complexity. This study provides diagnostic insight into how different factors influence user intention to accept WIMT and thus helps business build solid strategy to prompt WIMT and m-commerce in China.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"90 1","pages":"145"},"PeriodicalIF":0.0,"publicationDate":"2005-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85955468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-01-01DOI: 10.4018/978-1-59904-893-2.CH011
Yulin Fang, Dutta Devkamal
Despite a sizable body of literature on virtual organization, little attention has been paid to defining organizational virtuality and identifying organizational factors that influence degree of virtuality of virtual organizations. Based on the virtual organization literature and the knowledge-based view, we develop a working definition of organizational virtuality by conducting a review on the existing definitions of virtual organization, and identify knowledge-related organizational factors that influence organizational virtuality. More specifically, we propose that 1) an organization’s need for knowledge exchange and ability to engage in knowledge exchange jointly determine the level of organizational virtuality that exists in the firm; 2) The higher the need for and ability to engage in knowledge exchange, the higher the level of organizational virtuality of the firm. The contribution the study makes to the academia and the practitioners are also discussed.
{"title":"Explaining Organizational Virtuality: Insights from the Knowledge Based View","authors":"Yulin Fang, Dutta Devkamal","doi":"10.4018/978-1-59904-893-2.CH011","DOIUrl":"https://doi.org/10.4018/978-1-59904-893-2.CH011","url":null,"abstract":"Despite a sizable body of literature on virtual organization, little attention has been paid to defining organizational virtuality and identifying organizational factors that influence degree of virtuality of virtual organizations. Based on the virtual organization literature and the knowledge-based view, we develop a working definition of organizational virtuality by conducting a review on the existing definitions of virtual organization, and identify knowledge-related organizational factors that influence organizational virtuality. More specifically, we propose that 1) an organization’s need for knowledge exchange and ability to engage in knowledge exchange jointly determine the level of organizational virtuality that exists in the firm; 2) The higher the need for and ability to engage in knowledge exchange, the higher the level of organizational virtuality of the firm. The contribution the study makes to the academia and the practitioners are also discussed.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"3 1","pages":"519"},"PeriodicalIF":0.0,"publicationDate":"2005-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85808689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines the use of Actor Network Theory (ANT) as a lens to get a better understanding of the implementation of the Integrated Care Record Service (ICRS) in the UK National Health Service (NHS). Actor Network Theory has been deployed in various environments to achieve a better understanding of the roles of not only the humans but also the artefacts that constitute, in this case, healthcare networks of services and organisations. The theory is used as means of supporting real world interventions, providing a richer understanding of complexities involved and thereby helps management to make better decisions. This study is also explores Latour’s concept of machines as machinations, whose role it is to translate other actors into the network. We propose ICRS as a fruitful empirical context for the use of ANT to support decision making for actors in health care provision.
{"title":"Machines and Machinations: The Integrated Care Record Service in the UK National Health Service","authors":"R. Gandecha, C. Atkinson, A. Papazafeiropoulou","doi":"10.58729/1941-6679.1152","DOIUrl":"https://doi.org/10.58729/1941-6679.1152","url":null,"abstract":"This paper examines the use of Actor Network Theory (ANT) as a lens to get a better understanding of the implementation of the Integrated Care Record Service (ICRS) in the UK National Health Service (NHS). Actor Network Theory has been deployed in various environments to achieve a better understanding of the roles of not only the humans but also the artefacts that constitute, in this case, healthcare networks of services and organisations. The theory is used as means of supporting real world interventions, providing a richer understanding of complexities involved and thereby helps management to make better decisions. This study is also explores Latour’s concept of machines as machinations, whose role it is to translate other actors into the network. We propose ICRS as a fruitful empirical context for the use of ANT to support decision making for actors in health care provision.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"14 1","pages":"108"},"PeriodicalIF":0.0,"publicationDate":"2005-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82083492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The impact of low search costs in Internet markets has received a great deal of attention in the academic literature and in the press. While many have argued that the presence of low search costs will lead to strong price competition and vanishing margins, the empirical evidence is decidely mixed. Reflecting this uncertainty, firms have taken radically different strategies with regard to facilitating search across sites. Some firms have actively blocked or attempted to limit price search (e.g., by refusing to be listed at shopbots) while others have actively encouraged price search. In this research, we use a unique dataset of detailed customer survey data to analyze the impact of consumer search behavior on the formation of consideration sets and the consumer's ultimate purchase decision. We find that while searching across market leaders is not detrimental for market followers, searching across market followers is somewhat detrimental for market leaders. These results suggest that today's market leaders may be at risk from increased consumer adoption of broad search technologies such as Internet shopbots.
{"title":"The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers","authors":"Neveen Farag, Michael D. Smith, M. S. Krishnan","doi":"10.2139/SSRN.450480","DOIUrl":"https://doi.org/10.2139/SSRN.450480","url":null,"abstract":"The impact of low search costs in Internet markets has received a great deal of attention in the academic literature and in the press. While many have argued that the presence of low search costs will lead to strong price competition and vanishing margins, the empirical evidence is decidely mixed. Reflecting this uncertainty, firms have taken radically different strategies with regard to facilitating search across sites. Some firms have actively blocked or attempted to limit price search (e.g., by refusing to be listed at shopbots) while others have actively encouraged price search. In this research, we use a unique dataset of detailed customer survey data to analyze the impact of consumer search behavior on the formation of consideration sets and the consumer's ultimate purchase decision. We find that while searching across market leaders is not detrimental for market followers, searching across market followers is somewhat detrimental for market leaders. These results suggest that today's market leaders may be at risk from increased consumer adoption of broad search technologies such as Internet shopbots.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"27 1","pages":"37"},"PeriodicalIF":0.0,"publicationDate":"2004-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82652457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating enterprise data warehouses and universal data marts. It further proposes a change of paradigm from point solutions focus to a methodology driven by enterprise requirements to meet the challenges of the new economy. The proposed framework emphasizes the separation of the conceptual construct from the physical and operational constructs of an enterprise. It points out the differences and dependencies of analytic and operational processes and how data warehouses and operational data stores respectively support their information requirements. This paper will demonstrate how the enterprise modeling framework for data warehousing can produce business benefits.
{"title":"Building Data Warehouses Using the Enterprise Modeling Framework","authors":"Joseph Chan","doi":"10.58729/1941-6679.1245","DOIUrl":"https://doi.org/10.58729/1941-6679.1245","url":null,"abstract":"This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating enterprise data warehouses and universal data marts. It further proposes a change of paradigm from point solutions focus to a methodology driven by enterprise requirements to meet the challenges of the new economy. The proposed framework emphasizes the separation of the conceptual construct from the physical and operational constructs of an enterprise. It points out the differences and dependencies of analytic and operational processes and how data warehouses and operational data stores respectively support their information requirements. This paper will demonstrate how the enterprise modeling framework for data warehousing can produce business benefits.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"9 1","pages":"317"},"PeriodicalIF":0.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91515535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-01-01DOI: 10.4018/978-1-59140-824-6.CH002
Mark P. Sena, Gerald F. Braun
Although Ebay is renowned for its vastly successful Internet auction site, few people realize that it has emerged as the world’s largest automobile marketplace. Building on past research, this study examines consumer behavior on Ebay Motors, focusing on the variables that impact winning bid prices in automobile auctions. A major finding is the strong relationship between the number of digital images in the auction listing and the selling price.
{"title":"A Picture is Worth $84: An Examination of Consumer Behavior on Ebay Motors","authors":"Mark P. Sena, Gerald F. Braun","doi":"10.4018/978-1-59140-824-6.CH002","DOIUrl":"https://doi.org/10.4018/978-1-59140-824-6.CH002","url":null,"abstract":"Although Ebay is renowned for its vastly successful Internet auction site, few people realize that it has emerged as the world’s largest automobile marketplace. Building on past research, this study examines consumer behavior on Ebay Motors, focusing on the variables that impact winning bid prices in automobile auctions. A major finding is the strong relationship between the number of digital images in the auction listing and the selling price.","PeriodicalId":93486,"journal":{"name":"Proceedings of the ... Americas Conference on Information Systems. Americas Conference on Information Systems","volume":"112 1","pages":"292"},"PeriodicalIF":0.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87785538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：