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A Sociocognitive View of Repeated Interfirm Exchanges: How the Coevolution of Trust and Learning Impacts Subsequent Contracts 重复企业间交换的社会认知观点:信任和学习的共同进化如何影响后续契约
Pub Date : 2017-08-04 DOI: 10.1287/orsc.2017.1139
L. Weber
I augment the study of repeated interfirm exchanges with social cognition to expand the understanding of trust development and learning and how these combined forces shape subsequent contracts. Although scholars have extensively examined the independent effects of trust and learning on contracts in repeated exchanges, their coevolution and combined impact have received much less attention. I argue this omission occurs largely because social cognition is not typically considered in these literatures, even though both trust development and learning are sociocognitive processes influenced by each other, as well as by heuristics (contract frames) and cognitive biases (intergroup attribution bias). When these processes are examined in a positive exchange, the contract frame (prevention or promotion) influences initial reputation-based trust or prior development of knowledge-based trust (competence or integrity), which biases what is learned. This biased learning further impacts knowledge-based trust developmen...
我将反复的企业间交流的研究与社会认知相结合,以扩大对信任发展和学习的理解,以及这些联合力量如何塑造随后的契约。虽然学者们广泛研究了信任和学习对重复交换中契约的独立影响,但它们的共同进化和综合影响却很少受到关注。我认为这种遗漏很大程度上是因为这些文献通常不考虑社会认知,尽管信任发展和学习都是相互影响的社会认知过程,也受到启发式(契约框架)和认知偏见(群体间归因偏见)的影响。当这些过程在积极的交流中被审视时,契约框架(预防或促进)会影响最初基于声誉的信任或先前基于知识的信任(能力或诚信)的发展,这会对所学到的东西产生偏见。这种有偏见的学习进一步影响了基于知识的信任发展……
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引用次数: 22
Legitimacy and the Benefits of Firm Formalization 合法性与企业正规化的好处
Pub Date : 2017-08-01 DOI: 10.1287/orsc.2017.1146
Valentina A. Assenova, O. Sorenson
Entrepreneurs in many emerging economies start their firms informally, without registering with the state. We examine how informality at the time of founding affected the performance of 12,146 firms in 18 countries across sub-Saharan Africa. Our findings indicate that entrepreneurs who registered their firms at founding enjoyed greater success in terms of sales and employment. But these benefits varied widely across countries. Consistent with the idea that legitimation processes account for these benefits, countries in which people trust their government more had larger advantages associated with being formal.
许多新兴经济体的企业家以非正式的方式创办公司,无需向政府注册。我们研究了撒哈拉以南非洲18个国家的12146家公司在成立时的非正式性是如何影响其业绩的。我们的研究结果表明,在公司成立之初就注册公司的企业家在销售和就业方面取得了更大的成功。但这些好处在不同国家差别很大。与合法化过程可以解释这些好处的观点一致,人们更信任政府的国家具有更大的与正式相关的优势。
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引用次数: 72
Make Them Feel: How the Disclosure of Pregnancy to a Supervisor Leads to Changes in Perceived Supervisor Support 让他们感受到:向主管披露怀孕如何导致感知到的主管支持的变化
Pub Date : 2017-07-31 DOI: 10.1287/orsc.2017.1136
L. Little, Amanda Hinojosa, J. Lynch
Personal disclosure at work can help facilitate high-quality relationships; however, these results may depend on people’s reactions to them. We suggest that reactions to a disclosure—particularly supervisor reactions—can relate to abrupt and enduring changes in perceptions of relationship quality. Drawing on theory related to relationship-defining memories [Alea N, Vick SC (2010) The first sight of love: Relationship-defining memories and marital satisfaction across adulthood. Memory 18(7):730–742.], informational justice [Lind EA (2001) Fairness heuristic theory: Justice judgments as pivotal cognitions in organizational relations. Greenberg J, Cropanzano R, eds. Advances in Organizational Justice (Stanford University Press, Palo Alto, CA), 56–88.], and emotions [Van Kleef GA (2009) How emotions regulate social life. Current Directions Psych. Sci. 18(3):184–188.], we investigate the mechanisms through which supervisor reactions to pregnancy disclosure influence changes in employees’ perceived supervisor s...
工作中的个人表露有助于建立高质量的人际关系;然而,这些结果可能取决于人们对它们的反应。我们认为,对披露的反应——尤其是主管的反应——可能与对关系质量的看法的突然和持久的变化有关。引用与关系定义记忆相关的理论[Alea N, Vick SC(2010)第一次见到爱:关系定义记忆和成年期婚姻满意度]。内存18(7):730 - 742。林德EA(2001)公平启发式理论:公正判断作为组织关系中的关键认知。格林伯格J, Cropanzano R,编。《组织公正进展》(斯坦福大学出版社,加州帕洛阿尔托),56-88页。[Van Kleef GA(2009):情绪如何调节社会生活。]当前方向心理学。Sci。18(3):184 - 188。],我们研究了主管对怀孕信息披露的反应影响员工对主管认知变化的机制。
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引用次数: 19
The Influence of Hierarchy on Idea Generation and Selection in the Innovation Process 层次结构对创新过程中创意产生和选择的影响
Pub Date : 2017-07-27 DOI: 10.1287/orsc.2017.1142
D. D. Keum, Kelly E. See
The link between organizational structure and innovation has been a longstanding interest of organizational scholars, yet the exact nature of the relationship has not been clearly established. Drawing on the behavioral theory of the firm, we take a process view and examine how hierarchy of authority—a fundamental element of organizational structure reflecting degree of managerial oversight—differentially influences behavior and performance in the idea generation versus idea selection phases of the innovation process. Using a multimethod approach that includes a field study and a lab experiment, we find that hierarchy of authority is detrimental to the idea generation phase of innovation, but that hierarchy can be beneficial during the screening or selection phase of innovation. We also identify a behavioral mechanism underlying the effect of hierarchy of authority on selection performance and propose that selection is a critical organizational capability that can be strategically developed and managed thr...
组织结构与创新之间的联系一直是组织学者长期关注的问题,但这种关系的确切性质尚未明确确立。借鉴企业行为理论,我们从过程的角度出发,考察了权力层级——反映管理监督程度的组织结构的基本要素——如何在创新过程的创意产生阶段和创意选择阶段对行为和绩效产生不同的影响。采用包括实地研究和实验室实验在内的多方法方法,我们发现权力等级制度不利于创新的想法产生阶段,但在创新的筛选或选择阶段,权力等级制度可能是有益的。我们还发现了权力等级对选择绩效影响的行为机制,并提出选择是一种关键的组织能力,可以通过战略发展和管理。
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引用次数: 94
Drawing Snow White and Animating Buzz Lightyear: Technological Toolkit Characteristics and Creativity in Cross-Disciplinary Teams 绘制白雪公主和动画巴斯光年:跨学科团队的技术工具箱特征和创造力
Pub Date : 2017-07-20 DOI: 10.1287/orsc.2017.1141
Pier Vittorio Mannucci
The use of technological tools to execute creative tasks is pervasive within cross-disciplinary teams, yet little attention has been paid to their role in influencing team creativity. In particular, no research has focused on how the characteristics of a team’s technological toolkit—the set of technological tools a team can draw upon to construct its actions—can affect team creativity. I propose that considering the toolkit, rather than just isolated tools, and the multiple functions played by tools is critical to understanding how technology characteristics influence team creativity. I hypothesize that creativity in cross-disciplinary teams is influenced by the size and field diffusion of the team toolkit, with size having a curvilinear relationship with creativity, and diffusion having a positive relationship. Moreover, I hypothesize that these effects will be attenuated when the number of team members who are experts with the focal tool is high. I test and find support for these hypotheses in a study s...
在跨学科团队中,使用技术工具来执行创造性任务是普遍存在的,但很少有人关注它们在影响团队创造力方面的作用。特别是,没有研究关注团队技术工具包的特征——团队可以用来构建其行动的技术工具集——如何影响团队创造力。我建议考虑工具箱,而不仅仅是孤立的工具,以及工具所发挥的多种功能对于理解技术特征如何影响团队创造力至关重要。我假设跨学科团队的创造力受到团队工具包的规模和领域扩散的影响,其中规模与创造力呈曲线关系,扩散与创造力呈正相关。此外,我假设当使用焦点工具的专家团队成员的数量很高时,这些影响将会减弱。我在一项研究中测试并找到了对这些假设的支持……
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引用次数: 21
Gender and Negative Network Ties: Exploring Difficult Work Relationships Within and Across Gender 性别与消极网络关系:探索性别内部和跨性别的困难工作关系
Pub Date : 2017-07-11 DOI: 10.1287/orsc.2017.1137
Jennifer L. Merluzzi
This study applies a social network approach toward understanding gender and negative work relationships. Given that work is increasingly organized using diverse, informal work groups inside firms, we stand to benefit from better knowledge of whether and how negative interactions in the workplace may be gendered. Using rich network data collected inside two firms, this study examines the networks of professional managers citing a difficult work relationship (negative tie) revealing gender similarities and differences. Although women and men do not differ in their likelihood to cite a negative work tie, women are more likely (than men) to cite a woman as a negative tie. This propensity to cite a woman as difficult however is reduced among women who cite having more women in their social support networks at work compared with women citing fewer women for support. These effects remain robust to a host of controls and exploratory analyses that include analyzing the content of respondent explanations of the ne...
本研究运用社会网络的方法来理解性别与负面工作关系。考虑到公司内部越来越多地使用多样化、非正式的工作小组来组织工作,我们将从更好地了解工作场所的负面互动是否以及如何性别化中受益。利用在两家公司内部收集的丰富网络数据,本研究以困难的工作关系(负联系)为例,考察了职业经理人的网络,揭示了性别的异同。尽管女性和男性在引用负面领带的可能性上没有区别,但女性(比男性)更有可能引用女性的负面领带。然而,在那些认为在工作中有更多女性社会支持网络的女性中,这种认为女性难以相处的倾向比那些认为在工作中有更少女性支持网络的女性要少。这些影响在一系列控制和探索性分析(包括分析被调查者对新事物的解释的内容)中仍然是稳健的。
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引用次数: 35
Cognition, Technology, and Organizational Limits: Lessons from the Air France 447 Disaster 认知、技术和组织限制:法航447空难的教训
Pub Date : 2017-06-09 DOI: 10.1287/ORSC.2017.1138
N. Oliver, T. Calvard, K. Potočnik
Organizations, particularly those for whom safety and reliability are crucial, develop routines to protect them from failure. But even highly reliable organizations are not immune to disaster and prolonged periods of safe operation are punctuated by occasional catastrophes. Scholars of safety science label this the “paradox of almost totally safe systems,” noting that systems that are very safe under normal conditions may be vulnerable under unusual ones. In this paper, we explain, develop, and apply the concept of “organizational limits” to this puzzle through an analysis of the loss of Air France 447. We show that an initial, relatively minor limit violation set in train a cascade of human and technological limit violations, with catastrophic consequences. Focusing on cockpit automation, we argue that the same measures that make a system safe and predictable may introduce restrictions on cognition, which over time, inhibit or erode the disturbance-handling capability of the actors involved. We also note...
组织,特别是那些对安全和可靠性至关重要的组织,制定了常规程序来保护他们免受故障的影响。但是,即使是高度可靠的组织也不能幸免于灾难,长时间的安全运行也会被偶尔的灾难所打断。安全科学学者将这种现象称为“几乎完全安全系统的悖论”,他们指出,在正常情况下非常安全的系统,在异常情况下可能会变得脆弱。在本文中,我们通过对法航447航班损失的分析,解释、发展并应用“组织限制”的概念来解决这个难题。我们表明,最初的、相对较小的极限违规引发了一连串的人类和技术极限违规,造成了灾难性的后果。专注于驾驶舱自动化,我们认为使系统安全和可预测的相同措施可能会引入对认知的限制,随着时间的推移,会抑制或侵蚀相关参与者的干扰处理能力。我们还注意到……
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引用次数: 46
Stretch Goals and the Distribution of Organizational Performance 弹性目标与组织绩效分布
Pub Date : 2017-06-01 DOI: 10.1287/orsc.2017.1131
M. Gary, Miles M. Yang, P. Yetton, J. Sterman
Many academics, consultants, and managers advocate stretch goals to attain superior organizational performance. However, existing theory speculates that, although stretch goals may benefit some organizations, they are not a "rule for riches" for all organizations. To address this speculation, we use two experimental studies to explore the effects on the mean, median, variance, and skewness of performance of stretch compared with moderate goals. Participants were assigned moderate or stretch goals to manage a widely used business simulation. Compared with moderate goals, stretch goals improve performance for a few participants, but many abandon the stretch goals in favor of lower self-set goals, or adopt a survival goal when faced with the threat of bankruptcy. Consequently, stretch goals generate higher performance variance across organizations and a right-skewed performance distribution. Contrary to conventional wisdom, we find no positive stretch goal main effect on performance. Instead, stretch goals compared with moderate goals generate large attainment discrepancies that increase willingness to take risks, undermine goal commitment, and generate lower risk-adjusted performance. The results provide a richer theoretical and empirical appreciation of how stretch goals influence performance. The e-companion is available at https://doi.org/10.1287/orsc.2017.1131 .
许多学者、顾问和管理人员都提倡通过设定弹性目标来获得卓越的组织绩效。然而,现有的理论推测,尽管弹性目标可能使一些组织受益,但它们并不是所有组织的“致富法则”。为了解决这一猜测,我们使用了两个实验研究来探索与适度目标相比,拉伸性能的平均值、中位数、方差和偏度的影响。参与者被分配了适度或扩展的目标来管理一个广泛使用的商业模拟。与适度目标相比,弹性目标提高了少数参与者的表现,但许多人放弃了弹性目标,转而选择较低的自我设定目标,或者在面临破产威胁时采用生存目标。因此,弹性目标在组织中产生更高的性能差异和右倾斜的性能分布。与传统观点相反,我们发现伸展目标对表现没有积极的主要影响。相反,与适度目标相比,弹性目标会产生较大的成就差异,从而增加承担风险的意愿,破坏目标承诺,并产生较低的风险调整绩效。结果提供了一个更丰富的理论和经验的欣赏拉伸目标如何影响绩效。电子伴侣可在https://doi.org/10.1287/orsc.2017.1131上获得。
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引用次数: 51
Near Misses in the Breakthrough Discovery Process 突破性发现过程中的“侥幸”
Pub Date : 2017-06-01 DOI: 10.1287/orsc.2017.1134
Sen Chai
Why do researchers on the verge of breakthrough sometimes miss the discovery? While extensive literatures have modeled the course of successful discovery and pinpointed factors associated with groundbreaking discoveries, I focus on understanding why near misses occur by interviewing scientists who were very close to discovering the ribonucleic acid RNA interference breakthrough in biology but ultimately missed out. I identify three mechanisms rooted in paradigmatic rigidity that led to the seminal discovery being missed several times: not noticing or recognizing anomalies, actively resisting solutions, and failing to make the link between communities. These findings shed light on the process of breakthrough by clarifying that a better understanding of the mechanism behind near misses is crucial to mitigating them, saving time, and, consequently, boosting productivity and impact. They also have implications for boosting creative breakthrough performance in academic institutions and science-based firms, as well as for designing organizational research environments and guiding innovation strategy.
为什么即将取得突破的研究人员有时会错过这个发现?虽然大量的文献已经模拟了成功发现的过程,并确定了与突破性发现相关的因素,但我的重点是通过采访那些非常接近发现生物学中核糖核酸RNA干扰突破但最终错过的科学家来理解为什么会发生未遂事件。我确定了三种根植于范式僵化的机制,它们导致开创性的发现多次被错过:没有注意到或认识到异常情况,积极抵制解决方案,以及未能在社区之间建立联系。这些发现揭示了突破的过程,阐明了更好地理解未遂事故背后的机制对于减轻未遂事故、节省时间、从而提高生产力和影响至关重要。它们还对促进学术机构和以科学为基础的公司的创造性突破绩效,以及设计组织研究环境和指导创新战略具有启示意义。
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引用次数: 18
Evading the Boomerang Effect: Using the Grant-Back Clause to Further Generative Appropriability from Technology Licensing Deals 规避回旋镖效应:利用回授条款进一步从技术许可交易中产生可占有性
Pub Date : 2017-05-24 DOI: 10.1287/ORSC.2017.1130
Keld Laursen, Solon Moreira, Toke Reichstein, M. Leone
Technology licensing agreements potentially can create future appropriability problems. Drawing on the appropriability literature, we argue that the inclusion of a grant-back clause in technology licensing agreements is an attempt to balance the gains from and protection of the focal firms’ technologies. We hypothesize that the closer the licensed technology is to the licensor’s core patented technologies, the more likely the licensing agreement will include a grant-back clause, while the closer the licensed technology is to the licensee’s core patent portfolio, the less likely the agreement will include a grant-back clause. We hypothesize also that technological uncertainty is a positive moderator in the decision to include a grant-back clause, if the licensed technology is close to either the licensee’s or the licensor’s core technologies. We employ a hierarchical nested decision model to test the hypotheses on a sample of 397 licensed technologies. This method allows us to model the choice to include a...
技术许可协议可能会造成未来的可挪用性问题。借鉴有关可挪用性的文献,我们认为在技术许可协议中加入返还条款是一种平衡核心企业技术收益与保护的尝试。我们假设,许可技术越接近许可方的核心专利技术,许可协议就越有可能包含回授条款,而许可技术越接近被许可方的核心专利组合,协议就越不可能包含回授条款。我们还假设,如果被许可的技术接近被许可方或许可方的核心技术,那么技术不确定性在决定是否包含返还条款时是一个积极的调节因素。我们采用分层嵌套决策模型对397种许可技术的样本进行了假设检验。这种方法允许我们对选择进行建模,以包含…
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引用次数: 36
期刊
Organization science (Providence, R.I.)
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