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Environmental, Social and Sustainability Reporting on the Web: Best Practices 网络环境、社会和可持续发展报告:最佳做法
Pub Date : 2002-05-01 DOI: 10.1016/S1066-7938(02)00016-7
R. Jackson, Pull Quotes

Increasingly, companies are issuing their sustainability and related reports in electronic format. Web-based reports have many advantages, not least in reduced distribution costs. However, research shows stakeholders are frustrated by reports that are difficult to navigate, search and read, and which are generally user-unfriendly. Bearing these thoughts in mind, Next Step Consulting and the Association of Chartered Certified Accountants (ACCA) have developed a Guide to Best Practice, which outlines the most effective approaches for web-based sustainability reporting.

In developing the Guide, current reporting activity was surveyed to analyse how electronic reporting is developing and as well as comparing reporting media. In carrying out the research, the focus was on how leading firms are using various elements of web reporting, both basic and advanced, exploring how to reach target audiences and fulfill their expectations, and outlining the relevant criteria for the ACCA Reporting Awards.

The seven deadly sins of web reporting identified by the Guide include “death by download”, failure to promote the site, placing reports where they cannot be easily found, and discouraging feedback and dialogue.

This article is an edited version of the full Guide.1 The full Guide includes many examples of best practice, together with a comprehensive glossary and resources section.

公司越来越多地以电子格式发布其可持续性和相关报告。基于Web的报告有许多优点,尤其是在降低分发成本方面。然而,研究表明,利益相关者对难以导航、搜索和阅读的报告感到沮丧,这些报告通常对用户不友好。考虑到这些想法,Next Step Consulting和特许注册会计师协会(ACCA)制定了《最佳实践指南》,其中概述了基于网络的可持续性报告的最有效方法。在编写指南时,调查了当前的报告活动,以分析电子报告是如何发展的,并对报告媒体进行比较。在进行这项研究时,重点是领先的公司如何使用网络报道的各种元素,包括基础和高级元素,探索如何接触目标受众并满足他们的期望,并概述了ACCA报道奖的相关标准,将报告放在不易找到的地方,并阻止反馈和对话。本文是完整指南的编辑版。1完整指南包括许多最佳实践示例,以及一个全面的词汇表和资源部分。
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引用次数: 42
Corporate Partners 企业合作伙伴
Pub Date : 2002-05-01 DOI: 10.1016/S1066-7938(02)00064-7
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引用次数: 0
Disclosure 信息披露
Pub Date : 2002-05-01 DOI: 10.1016/S1066-7938(02)00018-0
Andrew W. Savitz
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引用次数: 0
Sustainable Growth: On the Brink of a Major Transformation 可持续增长:处于重大变革的边缘
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00150-6
Gib Hedstrom, Michael Isenberg

The drivers for sustainable growth are discussed, as the authors look at how uncertainty leads to business innovation on one hand, and an ever-increasing demand for corporate transparency on the other. That sustainable growth does require attention to the triple-bottom line continues to be underlined by the daily e-wire of current events. As a result of increased corporate accountability, examples of environmental/social responsibility partnerships between business and public interest groups are continuing to grow. According to authors Hedstrom and Isenberg, who bring their international consulting experience to bear, what only a few years ago was viewed as non-strategic is now viewed as core to the future strategy.

作者讨论了可持续增长的驱动因素,一方面探讨了不确定性如何导致商业创新,另一方面探讨了对企业透明度日益增长的需求。可持续增长确实需要关注三重底线,这一点在每日时事电子新闻中得到了进一步强调。由于企业责任的增加,企业和公共利益团体之间的环境/社会责任伙伴关系的例子不断增加。作者海德斯特罗姆和伊森伯格运用了自己的国际咨询经验,他们认为,几年前还被视为非战略性的东西,如今已被视为未来战略的核心。
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引用次数: 6
Editorial Calendar 2002 2002年编辑日历
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00163-4
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引用次数: 0
Supply Chain Management — Project Acorn 供应链管理-项目Acorn
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00160-9
Janet Gascoigne

Improving environmental performance extends beyond the direct activities of an organisation. The activities of suppliers and sub-contractors also have an impact on the environmental profile, particularly for the procurer of a large number of goods and services. Project Acorn1 provides a six-level staged approach to implementation of the international environmental management systems (EMS) standard ISO 14001 and the European Union's Eco-management and Audit Scheme (EMAS), with recognition at each Level of the Acorn model. The Acorn approach helps organisations of all sizes in all business sectors to engage in environmental improvement, by identifying, managing and measuring their key environmental impacts.

The independent audit at each Level provides suppliers with evidence of their achievement and progress towards ISO 14001 and/or EMAS. This benefits the customer who can avoid the need for second party audits of their supply chain. Suppliers are then protected from the scenario of multiple audits from their customers. Organisations can integrate the Project Acorn model into their supply chain strategy to engage suppliers in environmental management and performance improvement. The Acorn model has already achieved success, as demonstrated through pilot scheme case studies, and is supported by the United Kingdom Government, trade associations, environmental organisations, large “blue chip” companies and service providers. There is considerable interest in the model both inside and outside the UK, as the benefits of a staged approach to environmental management together with performance measurement become clear. Project Acorn's staged approach is a very powerful way to make an EMS really work.

改善环境表现的范围超出了组织的直接活动。供应商和分包商的活动也对环境状况产生影响,特别是对大量货物和服务的采购者而言。Acorn1项目为实施国际环境管理体系(EMS)标准ISO 14001和欧盟生态管理和审计计划(EMAS)提供了六个级别的分阶段方法,Acorn模型的每个级别都得到了认可。Acorn方法通过识别、管理和衡量其主要环境影响,帮助所有商业部门的各种规模的组织参与环境改善。每个级别的独立审核为供应商提供了他们在ISO 14001和/或EMAS方面取得成就和进展的证据。这对客户有利,他们可以避免对其供应链进行第二方审核。这样,供应商就不会受到客户多次审核的影响。组织可以将项目橡果模型整合到他们的供应链战略中,让供应商参与环境管理和绩效改进。“Acorn”模式已经取得了成功,并得到了英国政府、行业协会、环保组织、大型蓝筹公司和服务提供商的支持。随着分阶段环境管理和绩效评估方法的好处变得越来越明显,英国国内外对这种模式都有相当大的兴趣。Acorn项目的分阶段方法是一种非常强大的方法,可以使EMS真正发挥作用。
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引用次数: 15
The Development of Global Environmental and Social Reporting 全球环境与社会报告的发展
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00159-2
Mark Line, Hope Hawley, Riva Krut

Current trends suggest that we are entering a new phase of reporting that places more emphasis on social responsibility, and yet there remains a significant group of companies that has still not got to grips with environmental reporting. While some companies produce fully electronic comprehensive reports of all their global social and environmental impacts, others are struggling to implement localised environmental management systems (EMS).

A survey conducted this year by csr network Ltd1 gives an in depth analysis of the state of reporting today. Based on the survey, this article looks at the differences in approach and content across industry sectors. What drives some to expose their activities to the scrutiny of external verification while others are struggling to measure their energy consumption?

This article will highlight some of the findings of the survey: the how, the what and the who. In particular we will examine the changes in mediums of communication — how companies report-from hard copy report to the Internet. We will then illustrate the current trends in what is being reported and how this reflects company strategy and commitment to sustainability. And finally the article will give an idea who is doing what, by highlighting some of the industry sectors.

目前的趋势表明,我们正在进入一个更加强调社会责任的报告的新阶段,但仍有相当一部分公司仍然没有认真对待环境报告。虽然一些公司对其全球社会和环境影响产生了全面的电子报告,但其他公司正在努力实施本地化的环境管理系统(EMS)。csr网络有限公司今年进行的一项调查对当今的报告状况进行了深入分析。基于调查,本文着眼于不同行业部门在方法和内容上的差异。是什么促使一些企业将自己的活动暴露在外部核查的审查之下,而另一些企业却在努力衡量自己的能源消耗?本文将重点介绍调查的一些发现:如何,什么和谁。我们将特别研究沟通媒介的变化——公司如何报告——从纸质报告到互联网报告。然后,我们将说明报告的当前趋势,以及这如何反映公司战略和对可持续发展的承诺。最后,文章将通过突出一些行业部门来说明谁在做什么。
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引用次数: 143
Conferences and Meetings 会议及会议
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00165-8
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引用次数: 0
Corporate Environmental Reporting — The CLP Power Experience 企业环保报告-中华电力的经验
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00162-2
CP Yuen, David Yip

CLP Power Hong Kong Ltd. believes that environmental reporting is a management tool and a means to keep track of and to improve performance. Although it is relatively new to Asian power utilities, external reporting on environmental performance is becoming an international norm. There are some notable leaders in this field including those in Europe and in Northern America. We issued our first external environmental report (which also included elements on safety and health) in 1997 which was the first of its kind by local companies in the Hong Kong Special Administrative Region. Our report in 2000, known as Environment, Health and Safety Review 2000 was awarded the Best Environmental Report from the Hong Kong Eco-business Awards 2000.

From our experience, external environmental reporting offers the advantages of maintaining good relations and partnerships with stakeholders, aligning with international best practice, improving environmental performance, and gaining external recognition.

In this article, we will present our overall system on environmental reporting, share our experience in the production process of an environmental report with particular focus on the critical elements and considerations involved, and lastly discuss the benefits of environmental reporting to the company. The use of Intranet to facilitate reporting and the computerised information system in CLP Power are also briefly discussed.

中华电力有限公司相信环保报告是一种管理工具,也是跟踪和改善工作表现的一种手段。虽然对亚洲电力公司来说,对外报告环境绩效是一项相对较新的工作,但它正在成为一项国际规范。在这个领域有一些著名的领导者,包括欧洲和北美的领导者。我们于一九九七年发表首份外部环境报告(亦包括安全及健康内容),这是香港特别行政区首间由本地公司撰写的同类报告。我们在2000年发表的《2000年环境、健康及安全检讨》报告,荣获“2000年香港环保企业大奖”的最佳环保报告。根据我们的经验,外部环境报告提供了与利益相关者保持良好关系和伙伴关系,与国际最佳实践保持一致,提高环境绩效和获得外部认可的优势。在本文中,我们将介绍我们的整体环境报告体系,分享我们在环境报告制作过程中的经验,特别关注所涉及的关键因素和考虑因素,最后讨论环境报告对公司的好处。此外,本文亦简要讨论了中电利用内联网以方便汇报及电脑化资讯系统的情况。
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引用次数: 8
Laundry Detergents: Cleaner Clothes and a Cleaner Environment 洗衣粉:更干净的衣服和更干净的环境
Pub Date : 2002-02-01 DOI: 10.1016/S1066-7938(01)00149-X
Erwan Saouter, Peter White

Companies can contribute to improving quality of life through their products and services, and also through operating in an environmentally and socially responsible way, i.e. both through what they do and how they do it. In other words, by providing “sustainable” products and services that bring improved quality of life while reducing social and environmental burdens. This article presents the results of a case study conducted by Procter & Gamble showing the environmental improvements in the manufacture and use of laundry detergents during the last decade.

公司可以通过其产品和服务,也可以通过以对环境和社会负责的方式经营,即通过他们所做的事情和如何做,为提高生活质量做出贡献。换句话说,通过提供“可持续”的产品和服务来提高生活质量,同时减少社会和环境负担。本文介绍了宝洁公司(Procter &甘布尔展示了在过去十年中,在生产和使用洗衣剂方面环境的改善。
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引用次数: 7
期刊
Corporate Environmental Strategy
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