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Healthcare redesign and population health 医疗保健重新设计和人口健康
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0009
Hugh Alderwick, J. Dixon, J. Bibby
Healthcare systems across the globe face the challenge of redesigning services to respond to their population’s changing health needs. Existing models of care are often outdated, fragmented, and imbalanced towards treating illness rather than preventing it upstream. This chapter provides a broad framework for thinking about healthcare redesign for improving population health—from understanding population health needs and setting shared objectives, to designing and testing new services—focusing in particular on the role of healthcare systems in disease prevention, and working with other services and sectors to address the wider determinants of health. While greater policy attention on the role of healthcare systems in disease prevention is welcome, the chapter emphasizes that healthcare systems can only do so much: broader policy decisions will continue to shape the underlying social and economic conditions that fundamentally determine population health.
全球的卫生保健系统面临着重新设计服务以响应其人口不断变化的卫生需求的挑战。现有的护理模式往往是过时的、零碎的和不平衡的,更倾向于治疗疾病而不是预防疾病。本章提供了一个广泛的框架,用于思考为改善人口健康而进行的医疗保健再设计——从了解人口健康需求和设定共同目标,到设计和测试新服务——特别关注医疗保健系统在疾病预防中的作用,并与其他服务和部门合作,以解决更广泛的健康决定因素。虽然对卫生保健系统在疾病预防中的作用给予更多的政策关注是受欢迎的,但本章强调,卫生保健系统只能做这么多:更广泛的政策决定将继续塑造从根本上决定人口健康的潜在社会和经济条件。
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引用次数: 0
Populations, values, and health 人口,价值观和健康
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0005
A. Viens
This chapter explores some of the philosophical and ethical presuppositions of population healthcare; it investigates the implications for how we should understand the jurisdiction, aims, and evaluation of population healthcare. The jurisdiction of population healthcare is primarily within the healthcare system but necessarily extends beyond the walls of clinics and hospitals, given the need for social coordination to bring about healthcare access at the population level. The dual aims of population healthcare in maximizing population benefits of healthcare and reducing health inequalities are clearly moral in nature, but they can give rise to conflicting goals that the ethics of population healthcare should seek to resolve. While population healthcare’s aim is to advance a value-based approach to healthcare, which seeks to promote what is called technical, allocative, and personalized value, there are a number of questions that remain unanswered: in particular, the justification and evaluation of personalized value, and why the satisfaction of individual preferences in relation to health outcomes should be a population-level concern alongside promoting health and health equity.
本章探讨了人口保健的一些哲学和伦理前提;它调查了我们应该如何理解人口保健的管辖权、目标和评估的含义。人口保健的管辖权主要在医疗保健系统内,但由于需要社会协调才能在人口层面上实现医疗保健,因此必须扩展到诊所和医院之外。人口保健的双重目标是最大限度地提高人口保健利益和减少卫生不平等,这在本质上显然是道德的,但它们可能导致人口保健伦理应该寻求解决的相互冲突的目标。虽然人口保健的目标是推进以价值为基础的医疗保健方法,寻求促进所谓的技术、配置和个性化价值,但仍有许多问题尚未得到解答:特别是个性化价值的理由和评估,以及为什么满足与健康结果相关的个人偏好应与促进健康和健康公平一起成为人口层面关注的问题。
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引用次数: 0
Healthcare needs assessment 医疗保健需求评估
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0006
Andrew J. O’shaughnessy, John Wright
Healthcare needs assessment is an evaluative process that aims to quantify population needs for healthcare. Need is defined as the capacity to benefit from healthcare. It is characterized by a deficit in health linked to the potential for effective healthcare intervention. The epidemiological approach to needs assessment considers the burden of illness in terms of the incidence, prevalence, and mortality of a disease or health condition. This approach also draws on estimates of clinical and cost effectiveness from systematic reviews of well-designed studies. These estimates can be mapped to existing patterns of service utilization to identify potential gaps in services. Needs assessment should evaluate inequalities in health needs and access to services in key population subgroups. The comparative approach to needs assessment contrasts locally derived estimates with data from comparator areas as well as national benchmarks and other normative data. The corporate approach engages with stakeholders, including service providers and patients, to understand their perspectives and concerns. Epidemiological, corporate, and comparative assessments of need should be summarized to make quantified recommendations for changes to existing services, informing the development of a business case, and being integrated into service commissioning.
医疗保健需求评估是一个评估过程,旨在量化人口对医疗保健的需求。需求被定义为受益于医疗保健的能力。它的特点是与有效保健干预的潜力有关的健康赤字。需求评估的流行病学方法根据疾病或健康状况的发病率、流行率和死亡率来考虑疾病负担。这种方法还利用对精心设计的研究的系统评价对临床和成本效益的估计。这些估计可以映射到现有的服务利用模式,以确定服务中的潜在差距。需求评估应评价关键人群在保健需求和获得服务方面的不平等。需求评估的比较方法将当地得出的估计数与比较地区的数据以及国家基准和其他规范数据进行比较。企业方法与包括服务提供者和患者在内的利益相关者合作,了解他们的观点和关切。对需求的流行病学、公司和比较评估应该进行总结,以便对现有服务的变更提出量化建议,为业务案例的开发提供信息,并将其集成到服务调试中。
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引用次数: 1
Knowledge management 知识管理
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0008
A. Molloy
Knowledge management is the process of identifying, appraising, and synthesizing evidence to inform healthcare organization and delivery. This chapter summarizes the role and use of evidence in healthcare. Evidence identification, appraisal, and synthesis are described, and the use of evidence to inform the development of healthcare guidelines is discussed. The challenges of guideline implementation are explored and potential solutions are outlined. The future direction of knowledge management is complex and may involve individualized risk scoring and new approaches to analysing large datasets. Knowledge management should be used to guide more coherent care across healthcare systems; evidence and knowledge management must also promote appropriateness in healthcare.
知识管理是识别、评估和综合证据,为医疗保健组织和服务提供信息的过程。本章总结了证据在医疗保健中的作用和应用。证据识别,评估和综合描述,并使用证据告知医疗保健指南的发展进行了讨论。探讨了指南实施的挑战,并概述了潜在的解决方案。知识管理的未来方向是复杂的,可能涉及个性化风险评分和分析大型数据集的新方法。应使用知识管理来指导卫生保健系统之间更加连贯的护理;证据和知识管理还必须促进医疗保健的适当性。
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引用次数: 0
Programme budgeting and marginal analysis, and developing a business case for a new service 项目预算和边际分析,为新服务开发商业案例
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0010
E. Winrow, R. Edwards
Health economics is the study of scarcity and choice. It focuses on the evaluation of the cost effectiveness of health and social care programmes, and the efficiency and equity implications of whole system change. Programme budgeting and marginal analysis (PBMA) is one framework for incorporating evidence of cost effectiveness alongside other relevant goals of service commissioners. A business case is designed to support proposals for a new service development or a capital project. The UK Treasury has set out guidance on the construction of a business case using a five-case model. This guidance was used in the business case for redesign of the Possilpark Health Centre in a deprived area of Glasgow. This business case emphasized that redesign could potentially improve the connection between health, social care, and other community services to meet the complex needs of patients in deprived areas of Glasgow.
卫生经济学是对稀缺和选择的研究。它的重点是评价保健和社会保健方案的成本效益,以及整个系统变革对效率和公平的影响。方案预算编制和边际分析是将成本效益证据与服务专员的其他相关目标结合起来的一个框架。业务用例的设计是为了支持新服务开发或资本项目的建议。英国财政部(UK Treasury)已就使用五案例模型构建商业案例制定了指导意见。该指南被用于重新设计格拉斯哥贫困地区Possilpark健康中心的商业案例。这个商业案例强调,重新设计可能会改善健康、社会护理和其他社区服务之间的联系,以满足格拉斯哥贫困地区患者的复杂需求。
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引用次数: 0
Digital healthcare public health 数字医疗公共卫生
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0015
M. Gulliford, E. Jessop, L. Yardley
New digital technologies are having important impacts on the practice of public health and the organization and delivery of healthcare. Developments in information technology ensure that public health information is now available in more timely and accessible formats; data linkage has enriched public health information by making it possible to analyse multiple data sources simultaneously; and the use of smart devices and smart cards is generating even larger data resources that may be utilized for public health benefit. Computationally intensive approaches, derived from machine learning and artificial intelligence research, can be employed to develop algorithms that may efficiently automate healthcare-related tasks that previously relied on human analytical capabilities. Prediction modelling and risk stratification are being developed to promote precision public health. Increasing population coverage, with smartphones and other smart devices, makes it possible to deliver health-related interventions remotely, blurring the distinction between healthcare and public health. The availability of social media makes the exchange of knowledge and opinion more open, but this may also contribute to the propagation of false information that may be detrimental to public health. Public health needs to embrace and understand these developments in order to be at the forefront in harnessing these new technologies to improve population health and reduce inequalities. This must be accompanied by awareness of some of the ethical challenges of big-data analysis, the potential limitations of new analytical techniques, the relevance of behavioural science in understanding the human–machine interface, and the importance of critical evaluation in an era of rapid change.
新的数字技术正在对公共卫生实践以及医疗保健的组织和提供产生重要影响。信息技术的发展确保公共卫生信息现在以更及时和易于获取的形式提供;数据联系使同时分析多个数据源成为可能,从而丰富了公共卫生信息;智能设备和智能卡的使用正在产生更大的数据资源,可用于公共卫生利益。源自机器学习和人工智能研究的计算密集型方法可以用于开发算法,这些算法可以有效地自动化以前依赖于人类分析能力的医疗保健相关任务。正在开发预测模型和风险分层,以促进精确的公共卫生。随着智能手机和其他智能设备的普及,人口覆盖率不断提高,从而可以远程提供与健康相关的干预措施,模糊了医疗保健和公共卫生之间的区别。社交媒体的可用性使知识和意见的交流更加开放,但这也可能有助于传播可能有害于公众健康的虚假信息。公共卫生需要接受和理解这些发展,以便在利用这些新技术改善人口健康和减少不平等方面走在前列。这必须伴随着对大数据分析的一些伦理挑战的认识,新分析技术的潜在局限性,行为科学在理解人机界面方面的相关性,以及在快速变化的时代批判性评估的重要性。
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引用次数: 0
Concluding remarks 结束语
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0017
E. Jessop, M. Gulliford
Demographic change and economic constraints are likely to drive change in healthcare systems over the next few decades. It seems inevitable that both the amount and the shape of healthcare systems will be stretched by increasing numbers of old people, even as the definition of ‘old age’ is itself stretched. Concepts of ‘disease’ may need to change; such changes will need to be mirrored in coding systems. As healthcare becomes more specialized, pathways become more complex. This will disadvantage people who lack the cognitive, physical, and financial resources to navigate complex systems. Specialists in healthcare public health will need to adapt their knowledge, skills, and attitudes.
未来几十年,人口变化和经济约束可能会推动医疗体系的变革。似乎不可避免的是,随着老年人数量的增加,医疗保健系统的数量和形态都将受到影响,即使“老年”的定义本身也在扩大。“疾病”的概念可能需要改变;这些变化需要反映在编码系统中。随着医疗保健变得更加专业化,途径也变得更加复杂。这将不利于那些缺乏认知、身体和财务资源来驾驭复杂系统的人。公共卫生保健专家需要调整他们的知识、技能和态度。
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引用次数: 0
Access to healthcare 获得医疗保健
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0007
M. Gulliford
Access to healthcare is concerned with the processes of gaining entry to the healthcare system. Analysis of access focuses on inequality and inequity in the availability and use of health services. In order to address global inequalities in access to healthcare, international organizations have promoted access to healthcare as a human right. This is linked to the ideal of universal health coverage, with shared funding of some or all healthcare for everyone, as a key strategy for achieving this. At a national level, rational strategies for resource allocation and priority setting are used to promote equity of access in terms of equal access for equal need, but historical inequalities based on the ‘inverse care law’ have been resistant to change. In health systems led by primary care, access to a general practitioner (GP) tends to reduce inequalities in ‘entry’ access to the health system, but the gatekeeping role of GPs may contribute to the development of inequalities of ‘in-system’ access. Wide variations in the utilization of both primary and secondary care services are indicative of access inequalities, but these variations may sometimes reflect clinical uncertainty or poor-quality care. Access inequalities may also arise from personal, social, and cultural barriers experienced by patients in accessing healthcare. These barriers typically represent more severe obstacles for marginalized groups in the population. Promoting equity means ensuring that services are responsive and acceptable to all groups, including those with stigmatized conditions.
获得医疗保健与获得进入医疗保健系统的过程有关。对获取的分析侧重于保健服务的提供和使用方面的不平等和不公平。为了解决在获得保健服务方面的全球不平等问题,国际组织促进将获得保健服务作为一项人权。这与全民健康覆盖的理想有关,即为所有人分担部分或全部医疗保健的资金,这是实现这一目标的关键战略。在国家层面上,合理的资源分配和优先级设置策略被用于促进平等需求的平等获取,但基于“反向护理法”的历史不平等一直难以改变。在以初级保健为主导的卫生系统中,获得全科医生(GP)往往会减少“进入”卫生系统的不平等现象,但全科医生的把关作用可能会导致“系统内”获取不平等现象的发展。在利用初级和二级保健服务方面的巨大差异表明了获取不平等,但这些差异有时可能反映了临床的不确定性或低质量的护理。获得不平等还可能源于患者在获得医疗保健方面遇到的个人、社会和文化障碍。这些障碍通常对人口中的边缘群体构成更严重的障碍。促进公平意味着确保服务对所有群体都有响应性和可接受性,包括那些患有污名化疾病的群体。
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引用次数: 1
Perspectives on healthcare quality and safety 对医疗保健质量和安全的看法
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0012
S. Russ, N. Sevdalis
This chapter offers an introduction to the recently developed applied health science fields of patient safety, improvement, and implementation sciences. Healthcare is a high-risk activity because of the complexity of its systems and processes. Errors arise frequently and these can impact negatively on patients by causing adverse events. Errors and adverse events are generally attributable to defective systems for organizing care, which create conditions in which errors arise. This represents a failure of risk management. Patient safety science takes a scientific approach to understanding why errors occur and how to prevent their occurrence or minimize their impact. Learning from analysis of patient safety incidents, through root-cause analysis, enables an organization or service to learn and avoid repeating similar failures in the future. Patient safety incidents represent one aspect of the wider problem of poor-quality care. Improvement science offers standardized tools and measurements that can be used to monitor and improve healthcare delivery. The Model for Improvement employs repeated Plan–Do–Study–Act (PDSA) cycles to quantify problems and to develop and test potential solutions. Engagement with stakeholders is an essential part of this process. Implementation science can contribute by providing methods to promote the uptake of new research evidence into healthcare practice. It can address the second translational gap by facilitating the widespread adoption of strategies for improving health-related processes and outcomes, and advancing knowledge on how best to replicate intervention effects from trials into real-world settings. These new scientific fields provide well-established approaches to addressing some of the key problems arising in healthcare. Modern public health needs to reap the benefits of these newly emerged sciences to address the burden of adverse events and harm that arises in the delivery of healthcare and to promote evidence-based practice.
本章介绍了最近发展的应用健康科学领域的患者安全、改进和实施科学。由于其系统和流程的复杂性,医疗保健是一项高风险活动。错误经常出现,这些错误会通过引起不良事件对患者产生负面影响。错误和不良事件通常可归因于有缺陷的组织护理系统,这为错误的发生创造了条件。这代表着风险管理的失败。患者安全科学采用科学的方法来理解错误发生的原因以及如何预防其发生或尽量减少其影响。从患者安全事件的分析中学习,通过根本原因分析,使组织或服务能够学习并避免在未来重复类似的失败。患者安全事件是低质量护理这一更广泛问题的一个方面。改进科学提供了可用于监测和改进医疗保健服务的标准化工具和测量方法。改进模型采用重复的计划-执行-研究-行动(PDSA)循环来量化问题,并开发和测试潜在的解决方案。与利益攸关方的接触是这一进程的重要组成部分。实施科学可以通过提供方法来促进将新的研究证据吸收到医疗实践中来做出贡献。它可以通过促进改善健康相关过程和结果的战略的广泛采用,以及推进关于如何最好地将试验的干预效果复制到现实环境中的知识,来解决第二个转化差距。这些新的科学领域为解决医疗保健中出现的一些关键问题提供了行之有效的方法。现代公共卫生需要从这些新出现的科学中获益,以解决在提供卫生保健过程中出现的不良事件和伤害的负担,并促进循证实践。
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引用次数: 0
Promoting equity through health services 通过卫生服务促进公平
Pub Date : 2020-08-19 DOI: 10.1093/oso/9780198837206.003.0003
B. Burström
The provision of healthcare should be in relation to the need of care, but this is not always the case, as examples given in this chapter illustrate. The impact on equity in the utilization of care of need-based resource allocation versus recent market-oriented choice reforms and changes in reimbursement systems in primary care in Sweden are discussed. Examples are given of alternative ways of providing services in primary care in disadvantaged areas. Further, the chapter describes an applied example of the concept of proportionate universalism in child healthcare services, where extra postnatal home visits are provided in a disadvantaged area of Stockholm. Finally, the emerging needs of integrated care in an ageing population are contrasted against current health policy reform, which emphasizes freedom of choice of providers, and discussed.
保健的提供应与护理的需要相联系,但本章所举的例子说明,情况并非总是如此。以需求为基础的资源分配对公平利用护理的影响与最近以市场为导向的选择改革和瑞典初级保健报销制度的变化进行了讨论。还举例说明了在贫困地区提供初级保健服务的其他方式。此外,本章描述了儿童保健服务中比例普遍主义概念的一个应用实例,在斯德哥尔摩的一个弱势地区提供额外的产后家访。最后,对人口老龄化中出现的综合护理需求与当前强调选择提供者自由的卫生政策改革进行了对比,并进行了讨论。
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引用次数: 1
期刊
Evidence-based Healthcare and Public Health
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