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Applying a systemic approach for better outcomes 采用系统的方法获得更好的结果
Pub Date : 2024-10-29 DOI: 10.1002/cfp2.1193
Sonya Lutter

This paper demonstrates the added value of utilizing a systemic approach to financial planning, which includes understanding how individuals make financial decisions and how these decisions are influenced by their experiences and the broader systems in which they exist. Systems theory is too broad of a topic to cover in one paper. The scope of this paper is to describe the key systems' concepts of interconnectedness, the whole is greater than the sum of its parts, homeostasis, and differentiation of self that have direct applications to financial planning. A case study illustrates how these concepts and tools, such as the genogram and shifting the conversation from content to process, can be utilized in financial planning. Through therapeutic communication (e.g., listening actively and recognizing the hidden cues in a client's communication), financial planners can uncover and address systemic issues impacting the financial planning process. Financial planners will learn key concepts of systems theory, gain tools for how to incorporate systems' concepts into practice, and be prepared to take an active role in the next evolution of financial planning.

本文展示了利用系统方法进行财务规划的附加价值,其中包括了解个人如何做出财务决策,以及这些决策如何受到他们的经验和他们所处的更广泛系统的影响。系统论的主题太宽泛,一篇论文无法涵盖。本文的范围是描述具有直接应用于财务规划的关键系统的互联性,整体大于其部分的总和,动态平衡和自我分化的概念。一个案例研究说明了如何在财务规划中使用这些概念和工具,例如家谱和将对话从内容转移到流程。通过治疗性沟通(例如,积极倾听并识别客户沟通中隐藏的线索),理财规划师可以发现并解决影响理财规划过程的系统性问题。财务规划师将学习系统理论的关键概念,获得如何将系统概念纳入实践的工具,并准备在财务规划的下一次发展中发挥积极作用。
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引用次数: 0
Clock-out: What explains “Quiet Quitting” in financial services? 打卡:如何解释金融服务业的“悄然退出”?
Pub Date : 2024-10-17 DOI: 10.1002/cfp2.1192
Rebecca Henderson, Jennifer Lehman, Aman Sunder

This study investigates the impact of job demands and resources, employee engagement, burnout, satisfaction, and human capital on the Quiet Quitting (QQ) phenomenon among financial planners using a convenience sample of College for Financial Planning alumni. It also investigates whether gender differences exist in the factors that explain QQ. The random convenience sample had gender differences in roles, salaries, and QQ, favoring men more than women and aligned with the financial planning profession's gender diversity issues. Results reveal the factors that explain QQ in financial planning. However, women did not exhibit any differences from men regarding the factors.

本研究以财务规划学院校友为样本,调查了工作需求和资源、员工敬业度、职业倦怠、满意度和人力资本对财务规划师安静离职(QQ)现象的影响。它还调查了性别差异是否存在于解释QQ的因素中。随机的方便样本在角色、工资和QQ上存在性别差异,男性比女性更受青睐,这与财务规划行业的性别多样性问题一致。结果揭示了QQ在财务规划中的影响因素。然而,在这些因素上,女性与男性并没有表现出任何差异。
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引用次数: 0
An empirical exploration of the drivers of trust in consumer financial services 消费者金融服务中信任驱动因素的实证探索
Pub Date : 2024-08-28 DOI: 10.1002/cfp2.1190
Jason M. Pattit, Katherina G. Pattit

Studies on trust in financial institutions are scattered across the literature and the results are often inconsistent, highlighting the need for additional investigation. Thus, relying on 1697 responses to a self-administered online questionnaire from consumers aged 18 or older in the U.S., we empirically examined several of these inconsistencies. Specifically, we explored how trust differs between seven types of financial services providers and between “customers” and “familiar non-customers” for each provider type. We also investigated how sociodemographic characteristics, generalized trust, previous experience, and the behavior and characteristics of financial services providers impact trust in different types of providers for “customers” versus “familiar non-customers.” Our results show that trust ratings differ across providers and between “customers” and “familiar non-customer” for the same provider type. Our results also show that there are distinct drivers of trust for “familiar non-customers” and “customers.” Indicators of reputation are important drivers of trust for “familiar non-customers,” especially for online-only financial companies. Shared values, interest protection, and personalized service are important drivers of trust for “customers,” especially for investment/brokerage firms, national banks, and credit unions. Taken together, these findings can help researchers and practitioners to better design marketing strategies geared toward building, maintaining, and repairing trust.

关于金融机构信任的研究分散在文献中,结果往往不一致,突出了进一步调查的必要性。因此,依靠1697份来自美国18岁或以上消费者的自我管理在线问卷的回复,我们实证地检查了这些不一致的几个。具体而言,我们探讨了七种类型的金融服务提供商之间的信任差异,以及每种提供商类型的“客户”和“熟悉的非客户”之间的信任差异。我们还调查了社会人口学特征、普遍信任、以前的经验、金融服务提供者的行为和特征如何影响对不同类型的“客户”和“熟悉的非客户”的信任。我们的研究结果表明,对于同一类型的供应商,信任评级在供应商之间以及“客户”和“熟悉的非客户”之间存在差异。我们的研究结果还表明,“熟悉的非客户”和“客户”之间存在不同的信任驱动因素。对于“熟悉的非客户”来说,声誉指标是重要的信任驱动因素,特别是对于只提供在线服务的金融公司。共同的价值观、利益保护和个性化服务是“客户”信任的重要驱动因素,特别是对投资/经纪公司、国家银行和信用合作社而言。综上所述,这些发现可以帮助研究者和实践者更好地设计面向建立、维持和修复信任的营销策略。
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引用次数: 0
Correlates of money attitudes among Portuguese people 葡萄牙人对金钱的态度
Pub Date : 2024-08-14 DOI: 10.1002/cfp2.1189
Joana Neto, Félix Neto, Adrian Furnham

This study examined the psychometric features of the New Money Attitudes Questionnaire (NMAQ) in a Portuguese population and the relations between money attitudes, participant demographics, well-being, and personality factors. The sample comprised 241 participants aged between 18 and 66 years. They completed the NMAQ and measures of financial well-being, loneliness, and personality. The results of a CFA displayed a good fit for the five-factor model of the NMAQ, and adequate reliability. Men scored significantly higher than women in Power and Status, and women scored significantly higher than men in Mindful and Responsible. The effect of age on money attitudes was not significant. Participants with lower educational levels scored significantly greater than those with higher educational level in Power and Status and Financial Literacy Worries. Well-being and personality factors explained a significant amount of variance regarding money attitudes.

本研究考察了葡萄牙人口的新金钱态度问卷(NMAQ)的心理测量特征,以及金钱态度与参与者人口统计、幸福感和个性因素之间的关系。样本包括241名年龄在18岁到66岁之间的参与者。他们完成了NMAQ和财务状况、孤独感和个性的测量。CFA分析结果与NMAQ的五因子模型拟合较好,信度较高。男性在“权力”和“地位”两项的得分明显高于女性,女性在“注意”和“负责”两项的得分明显高于男性。年龄对金钱态度的影响不显著。受教育程度较低的参与者在权力与地位和金融素养担忧方面的得分显著高于受教育程度较高的参与者。幸福和个性因素解释了金钱态度的显著差异。
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引用次数: 0
From the executive editor 执行主编的话
Pub Date : 2024-06-27 DOI: 10.1002/cfp2.1188
Stephen M. Horan
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引用次数: 0
Optimal withdrawal frequency for sustainable retirement withdrawals 可持续退休取款的最佳取款频率
Pub Date : 2024-05-15 DOI: 10.1002/cfp2.1183
Stephen M. Horan

Researchers have studied factors that influence the sustainability of retirement withdrawals (e.g., withdrawal rate, withdrawal rules, volatility, asset allocation, taxes, longevity) for 30 years. The frequency of withdrawal patterns (e.g., annual, quarterly, monthly) has escaped inquiry. This study uses Monte Carlo simulation to show that, despite intuitive reasons to believe that dividing retirement withdrawals into smaller amounts over more frequent intervals might control volatility or sequence of return risk, withdrawal frequency has no effect on retirement withdrawal sustainability. This result is robust to simulated markets characterized by: (1) a random walk, (2) simulated markets that are autocorrelated, (3) historical returns series randomly chosen from historical return records, and (4) historical returns in their original sequence. It also highlights factors (e.g., time in market, matching withdrawals to spending patterns, and maximizing optionality) that can enhance value or increase retiree utility.

30 年来,研究人员一直在研究影响退休取款可持续性的因素(如取款率、取款规则、波动性、资产配置、税收、寿命)。但对提取模式的频率(如每年、每季度、每月)却缺乏研究。本研究使用蒙特卡罗模拟法表明,尽管直觉上人们有理由相信,在更频繁的时间间隔内将退休提取分成更小的金额可能会控制波动性或收益序列风险,但提取频率对退休提取的可持续性没有影响。这一结果在模拟市场中是稳健的:(1)随机漫步,(2)自相关的模拟市场,(3)从历史回报记录中随机选择的历史回报序列,以及(4)原始序列的历史回报。它还强调了可以提高价值或增加退休人员效用的因素(如在市场中的时间、取款与支出模式的匹配以及最大化可选性)。
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引用次数: 0
U.S. Black adults' estate planning: The role of financial planner use, inheritance receipt, and life insurance ownership 美国黑人成年人的遗产规划:使用财务规划师、接受遗产和拥有人寿保险的作用
Pub Date : 2024-04-02 DOI: 10.1002/cfp2.1181
Kimberly Watkins, Shinae L. Choi, Miranda Reiter, Megan McCoy, Shelitha Smodic, Cory Thompson, Kenneth White Jr, Bertranna Muruthi

While an emerging body of research has documented the significance of estate planning, there remains limited understanding regarding the extent of Black adults' engagement with estate planning in the United States. The objectives of this study were to examine whether the utilization of financial planners, the status of inheritance receipt, and religion are associated with engagement in estate planning among U.S. Black adults, and how these associations vary based on life insurance policy ownership. Participants for this study were 673 U.S. Black adults aged 25 and older who completed an online survey in July 2021. We estimated logistic regression models to predict Black adults' engagement in estate planning. Results indicated that in fully adjusted models, Black adults who used the services of a financial planner had significantly higher odds of executing a valid will or trust than those who did not seek assistance from a financial planner. The status of inheritance receipt, frequency of attendance at religious services, and ownership of life insurance policies were positively and significantly associated with engagement in estate planning among Black adults. However, as a moderator, patterns did not differ significantly depending on whether they owned life insurance policies. These findings may assist professionals and other stakeholders in financial planning to develop strategies or interventions to enhance estate planning for U.S. Black households.

虽然新出现的研究记录了遗产规划的重要性,但对美国黑人成年人参与遗产规划的程度的了解仍然有限。本研究的目的是考察美国黑人成年人中财务规划师的使用情况、遗产继承状况和宗教信仰是否与参与遗产规划有关,以及这些关联在人寿保险保单所有权的基础上有何不同。本研究的参与者是 673 名 25 岁及以上的美国黑人成年人,他们在 2021 年 7 月完成了一项在线调查。我们估计了逻辑回归模型来预测黑人成年人参与遗产规划的情况。结果表明,在完全调整后的模型中,使用财务规划师服务的黑人成年人执行有效遗嘱或信托的几率明显高于没有寻求财务规划师帮助的人。接受遗产的状况、参加宗教仪式的频率以及人寿保险保单的所有权与黑人成年人参与遗产规划有显著的正相关关系。然而,作为调节因素,是否拥有人寿保险单的模式并无显著差异。这些发现可能有助于财务规划方面的专业人士和其他利益相关者制定战略或干预措施,以加强美国黑人家庭的遗产规划。
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引用次数: 0
Dollar cost averaging and fair value dispersion 平均成本法和公允价值分散法
Pub Date : 2024-03-29 DOI: 10.1002/cfp2.1182
Thomas J. O'Brien, Christopher D. Piros

This study proposes a simple theoretical model to compare dollar cost averaging and buy-and-hold strategies for investors who perceive that equity's unobservable fair (intrinsic) value is symmetrically dispersed around the observable price. For reasonable model inputs, the study shows that if the fair value dispersion is relatively high, dollar cost averaging can be superior to a buy-and-hold strategy.

本研究提出了一个简单的理论模型,以比较美元成本平均法和买入并持有策略,适用于认为股票的不可观察公允(内在)价值围绕可观察价格对称分散的投资者。对于合理的模型输入,研究表明,如果公允价值分散度相对较高,美元成本平均法可能优于买入并持有策略。
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引用次数: 0
From the CEO 首席执行官的话
Pub Date : 2024-03-21 DOI: 10.1002/cfp2.1179
Kevin R. Keller
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引用次数: 0
From the Executive Editor 执行编辑的话
Pub Date : 2024-03-21 DOI: 10.1002/cfp2.1180
Stephen M. Horan
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引用次数: 0
期刊
FINANCIAL PLANNING REVIEW
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