Pub Date : 2025-12-16DOI: 10.1016/j.teler.2025.100287
Inam Ul Haq , Bilal Mazhar , Fatima Maqsood , Mandeep Pokharel , Hannan Khan Tareen , Muhammad Maaz ul Hassan
Algorithmic personalization has transformed the dynamic of consumer engagement with social media advertising, yet its underlying psychological mechanisms remain underexplored. Drawing upon the Elaboration Likelihood Model (ELM) and the Theory of Planned Behavior (TPB), this study examines how personalized Instagram advertisements shape purchase intention through perceived creativity and authenticity, and how Need for Cognition (NFC) moderates these relationships. Data from 458 Pakistani Generation Z users were analyzed using covariance-based structural equation modeling (CFI = 0.997, RMSEA = 0.016, SRMR = 0.024). The results show that personalization significantly enhances perceived creativity (β = 0.578, p < 0.001) and authenticity (β = 0.664, p < 0.001), both of which positively influence purchase intention trough indirect effects (β = 0.195 and β = 0.258, respectively). NFC further strengthens the personalization-intention link (β = 0.142, p < 0.001). These findings extend ELM by situating algorithmic personalization within central-route processing and complement the TPB by demonstrating how creativity and authenticity function as attitudinal mechanisms shaping purchase intention in algorithmically mediated digital advertising.
算法个性化已经改变了消费者与社交媒体广告互动的动态,但其潜在的心理机制仍未得到充分探索。利用精化似然模型(ELM)和计划行为理论(TPB),本研究探讨了个性化Instagram广告如何通过感知创造力和真实性来塑造购买意愿,以及认知需求(NFC)如何调节这些关系。采用基于协方差的结构方程模型对458名巴基斯坦Z世代用户的数据进行分析(CFI = 0.997, RMSEA = 0.016, SRMR = 0.024)。结果表明,个性化显著提高了感知创造力(β = 0.578, p < 0.001)和真实性(β = 0.664, p < 0.001),两者均通过间接效应正向影响购买意愿(β = 0.195和β = 0.258)。NFC进一步强化了个性化与意向之间的联系(β = 0.142, p < 0.001)。这些发现通过将算法个性化置于中央路径处理中来扩展ELM,并通过展示创造力和真实性如何在算法介导的数字广告中作为塑造购买意愿的态度机制来补充TPB。
{"title":"Understanding Algorithmic Personalization in Instagram Ads: The Role of Perceived Creativity, Authenticity & Need for Cognition in Shaping Generation Z’s Purchase Intentions","authors":"Inam Ul Haq , Bilal Mazhar , Fatima Maqsood , Mandeep Pokharel , Hannan Khan Tareen , Muhammad Maaz ul Hassan","doi":"10.1016/j.teler.2025.100287","DOIUrl":"10.1016/j.teler.2025.100287","url":null,"abstract":"<div><div>Algorithmic personalization has transformed the dynamic of consumer engagement with social media advertising, yet its underlying psychological mechanisms remain underexplored. Drawing upon the Elaboration Likelihood Model (ELM) and the Theory of Planned Behavior (TPB), this study examines how personalized Instagram advertisements shape purchase intention through perceived creativity and authenticity, and how Need for Cognition (NFC) moderates these relationships. Data from 458 Pakistani Generation Z users were analyzed using covariance-based structural equation modeling (CFI = 0.997, RMSEA = 0.016, SRMR = 0.024). The results show that personalization significantly enhances perceived creativity (β = 0.578, <em>p</em> < 0.001) and authenticity (β = 0.664, <em>p</em> < 0.001), both of which positively influence purchase intention trough indirect effects (β = 0.195 and β = 0.258, respectively). NFC further strengthens the personalization-intention link (β = 0.142, <em>p</em> < 0.001). These findings extend ELM by situating algorithmic personalization within central-route processing and complement the TPB by demonstrating how creativity and authenticity function as attitudinal mechanisms shaping purchase intention in algorithmically mediated digital advertising.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100287"},"PeriodicalIF":4.7,"publicationDate":"2025-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145926404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-13DOI: 10.1016/j.teler.2025.100285
Abhay Narayan, S.D. Madhu Kumar, Anu Mary Chacko
The rapid adoption of large language models (LLMs) has intensified the risk of AI-generated fake reviews that distort consumer perception and erode trust in digital marketplaces. This study addresses this challenge by constructing a multi-domain synthetic dataset of hotel, restaurant, and product reviews. Synthetic reviews were generated through three Controllable Misinformation Generation (CMG) strategies: paraphrasing, rewriting, and open-ended prompting using ChatGPT-3.5 and GPT-4 with human validation for semantic consistency and fluency. Detection performance was evaluated across zero-shot instruction-tuned LLMs (LLaMA2-7B, LLaMA2-13B, ChatGPT-3.5, and Gemini-2.5-Flash) and supervised transformers (RoBERTa-base and DeBERTa-v3-base). Results show that open-ended generations are substantially harder to identify, with accuracy drops exceeding 25% compared to constrained styles. DeBERTa-v3 achieved state-of-the-art performance, reaching 96%–98% accuracy/F1 on paraphrased and rewritten reviews (restaurants/Amazon) and consistently outperforming RoBERTa, while zero-shot detectors achieved success rates below 45%. We further observe that larger model size does not guarantee better zero-shot detection; for instance, LLaMA2-7B occasionally outperforms 13B under comparable prompting, underscoring sensitivity to prompt design and sampling settings. These findings underscore the critical limitations of instruction-tuned LLMs in authenticity detection, emphasizing the urgent need for hybrid, domain-adaptive moderation pipelines that integrate robust supervised detectors with flexible LLM-based modules, a focus that is pivotal for effective platform governance and evolving regulations on fake reviews. Future work should expand this research by developing multilingual, cross-domain datasets, improving adversarial robustness through stress testing, and deploying hybrid detection systems enriched with behavioral and metadata signals.
{"title":"Trust at risk: Detecting misinformation in LLM-generated product reviews and its implications for consumer behavior and platform governance","authors":"Abhay Narayan, S.D. Madhu Kumar, Anu Mary Chacko","doi":"10.1016/j.teler.2025.100285","DOIUrl":"10.1016/j.teler.2025.100285","url":null,"abstract":"<div><div>The rapid adoption of large language models (LLMs) has intensified the risk of AI-generated fake reviews that distort consumer perception and erode trust in digital marketplaces. This study addresses this challenge by constructing a multi-domain synthetic dataset of hotel, restaurant, and product reviews. Synthetic reviews were generated through three Controllable Misinformation Generation (CMG) strategies: paraphrasing, rewriting, and open-ended prompting using ChatGPT-3.5 and GPT-4 with human validation for semantic consistency and fluency. Detection performance was evaluated across zero-shot instruction-tuned LLMs (LLaMA2-7B, LLaMA2-13B, ChatGPT-3.5, and Gemini-2.5-Flash) and supervised transformers (RoBERTa-base and DeBERTa-v3-base). Results show that open-ended generations are substantially harder to identify, with accuracy drops exceeding 25% compared to constrained styles. DeBERTa-v3 achieved state-of-the-art performance, reaching 96%–98% accuracy/F1 on paraphrased and rewritten reviews (restaurants/Amazon) and consistently outperforming RoBERTa, while zero-shot detectors achieved success rates below 45%. We further observe that larger model size does not guarantee better zero-shot detection; for instance, LLaMA2-7B occasionally outperforms 13B under comparable prompting, underscoring sensitivity to prompt design and sampling settings. These findings underscore the critical limitations of instruction-tuned LLMs in authenticity detection, emphasizing the urgent need for hybrid, domain-adaptive moderation pipelines that integrate robust supervised detectors with flexible LLM-based modules, a focus that is pivotal for effective platform governance and evolving regulations on fake reviews. Future work should expand this research by developing multilingual, cross-domain datasets, improving adversarial robustness through stress testing, and deploying hybrid detection systems enriched with behavioral and metadata signals.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100285"},"PeriodicalIF":4.7,"publicationDate":"2025-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145791077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-11DOI: 10.1016/j.teler.2025.100284
Sunawar khan , Tehseen Mazhar , Tariq Shahzad , Muhammad Usman Tariq , Weiwei Jiang , Tariq Ali , Muhammad Ayaz , Habib Hamam
With the development of smart buildings as a significant part of green cities, the introduction of Artificial Intelligence (AI) and Blockchain technologies suggests a potential breakthrough in operational efficiency, energy efficiency, and security. This paper explores the synergistic effect of AI and Blockchain on smart buildings, examining the potential of combining AI and Blockchain to achieve optimized building systems and enhanced data security. The main goals of this study are to discuss the integration of AI and Blockchain technologies in the context of modern building efficiency, security, and sustainability, as well as the challenges encountered by building management systems in the past. The narrative review methodology was employed, and a range of case studies, literature, and practices were examined as part of the analysis. The most outstanding insights include the fact that AI can help optimize existing operational systems positively, HVAC, lighting, and predictive maintenance. In contrast, Blockchain can guarantee safe and transparent management of information, immutability, and decentralization. A combination of these technologies contributes to improved energy efficiency, lower costs, and enhanced security. The paper concludes with a note that the full potential of AI and Blockchain in creating more innovative and more sustainable buildings can be achieved by focusing on scalability, integration complexity, and interoperability.
{"title":"Harnessing the Synergy of Artificial Intelligence and Blockchain Technology in Smart Buildings for Enhanced Efficiency and Security","authors":"Sunawar khan , Tehseen Mazhar , Tariq Shahzad , Muhammad Usman Tariq , Weiwei Jiang , Tariq Ali , Muhammad Ayaz , Habib Hamam","doi":"10.1016/j.teler.2025.100284","DOIUrl":"10.1016/j.teler.2025.100284","url":null,"abstract":"<div><div>With the development of smart buildings as a significant part of green cities, the introduction of Artificial Intelligence (AI) and Blockchain technologies suggests a potential breakthrough in operational efficiency, energy efficiency, and security. This paper explores the synergistic effect of AI and Blockchain on smart buildings, examining the potential of combining AI and Blockchain to achieve optimized building systems and enhanced data security. The main goals of this study are to discuss the integration of AI and Blockchain technologies in the context of modern building efficiency, security, and sustainability, as well as the challenges encountered by building management systems in the past. The narrative review methodology was employed, and a range of case studies, literature, and practices were examined as part of the analysis. The most outstanding insights include the fact that AI can help optimize existing operational systems positively, HVAC, lighting, and predictive maintenance. In contrast, Blockchain can guarantee safe and transparent management of information, immutability, and decentralization. A combination of these technologies contributes to improved energy efficiency, lower costs, and enhanced security. The paper concludes with a note that the full potential of AI and Blockchain in creating more innovative and more sustainable buildings can be achieved by focusing on scalability, integration complexity, and interoperability.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100284"},"PeriodicalIF":4.7,"publicationDate":"2025-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145926403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-06DOI: 10.1016/j.teler.2025.100275
Suadad Muammar , Khaled Shaalan
In e-commerce, online reviews significantly influence consumer purchasing behavior, with authenticity directly impacting business revenues and consumer trust. This study addresses the critical issue of fake product reviews (FPRs) by analyzing their effects on consumer choice and the overall reliability of online marketplaces. To improve FPR detection, we employed PySpark and advanced data science techniques to analyze a labeled dataset of user reviews, uncovering patterns and anomalies indicative of review manipulation. By integrating classification methods such as K-Nearest Neighbors (KNN), the study demonstrates how machine learning can effectively identify and mitigate the impact of FPRs, thereby enhancing the credibility of online reviews. The results contribute to ensuring fair competition, consumer protection, and the long-term integrity of digital commerce. Future research may expand this framework by incorporating additional datasets, alternative classification algorithms, and deeper linguistic or sentiment-based analyses.
{"title":"A PySpark-based KNN classification framework for detecting fake product reviews in e-commerce","authors":"Suadad Muammar , Khaled Shaalan","doi":"10.1016/j.teler.2025.100275","DOIUrl":"10.1016/j.teler.2025.100275","url":null,"abstract":"<div><div>In e-commerce, online reviews significantly influence consumer purchasing behavior, with authenticity directly impacting business revenues and consumer trust. This study addresses the critical issue of fake product reviews (FPRs) by analyzing their effects on consumer choice and the overall reliability of online marketplaces. To improve FPR detection, we employed PySpark and advanced data science techniques to analyze a labeled dataset of user reviews, uncovering patterns and anomalies indicative of review manipulation. By integrating classification methods such as K-Nearest Neighbors (KNN), the study demonstrates how machine learning can effectively identify and mitigate the impact of FPRs, thereby enhancing the credibility of online reviews. The results contribute to ensuring fair competition, consumer protection, and the long-term integrity of digital commerce. Future research may expand this framework by incorporating additional datasets, alternative classification algorithms, and deeper linguistic or sentiment-based analyses.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100275"},"PeriodicalIF":4.7,"publicationDate":"2025-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145685991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-06DOI: 10.1016/j.teler.2025.100282
Fabio Ibrahim , Jonas Schumacher , Peter Hofer , Monika Daseking
Virtual reality (VR) is an emerging technology primarily used in training, with potential applications as a digital interface for crisis management and operational command. This article investigates two aspects: the influence of the personality trait "openness" on the technology acceptance model and the impact of VR on presence, task load, and decision-making performance in ten military operational scenarios. The study involved 140 soldiers (93% male; M = 33.5, SD = 13.6) randomly assigned to the desktop or VR condition. Psychometric results indicate that openness affects perceived usefulness and perceived ease of use. Perceived usefulness and perceived enjoyment predict users' attitudes toward VR technology, which, in turn, influences their behavioral intentions. Experimental findings reveal a strong correlation between the VR condition and spatial presence (r = -0.739) and temporal demand (r = -0.256). Notably, the VR group demonstrates significantly improved decision-making performance (d = -1.537). However, it is essential to note that the impact of the VR condition is not mediated by presence and task load. The article also discusses the implications of these results and potential explanatory approaches.
{"title":"Decision-Making in virtual reality: An experimental study on virtual reality's effect on presence, task-load and decision-making performance within operational command","authors":"Fabio Ibrahim , Jonas Schumacher , Peter Hofer , Monika Daseking","doi":"10.1016/j.teler.2025.100282","DOIUrl":"10.1016/j.teler.2025.100282","url":null,"abstract":"<div><div>Virtual reality (VR) is an emerging technology primarily used in training, with potential applications as a digital interface for crisis management and operational command. This article investigates two aspects: the influence of the personality trait \"openness\" on the technology acceptance model and the impact of VR on presence, task load, and decision-making performance in ten military operational scenarios. The study involved 140 soldiers (93% male; <em>M</em> = 33.5, SD = 13.6) randomly assigned to the desktop or VR condition. Psychometric results indicate that openness affects perceived usefulness and perceived ease of use. Perceived usefulness and perceived enjoyment predict users' attitudes toward VR technology, which, in turn, influences their behavioral intentions. Experimental findings reveal a strong correlation between the VR condition and spatial presence (<em>r</em> = -0.739) and temporal demand (<em>r</em> = -0.256). Notably, the VR group demonstrates significantly improved decision-making performance (<em>d</em> = -1.537). However, it is essential to note that the impact of the VR condition is not mediated by presence and task load. The article also discusses the implications of these results and potential explanatory approaches.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100282"},"PeriodicalIF":4.7,"publicationDate":"2025-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145738352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-05DOI: 10.1016/j.teler.2025.100279
Ji-yeon Lee
Objective
This study examines whether perceived threat of “deepfakes” predicts online self-censorship among female users, testing perceived control, belief in a just world (BJW), and passive SNS use as mediators.
Method
An online survey of 423 young female users in South Korea assessed perceived deepfake threat, BJW, perceived locus of control, SNS engagement, and self-censorship behavior. Structural equation modeling was used to evaluate direct and indirect effects.
Results
Perceived deepfake threat was positively associated with self-censorship, fully mediated by perceived control and passive SNS usage. Higher threat perception predicted lower perceived control, which in turn increased self-censorship. Similarly, those fearing deepfakes reported increased passive SNS use, which was linked to greater self-censorship. While BJW was significantly associated with perceived control in the structural model, its indirect effect did not reach significance in bootstrapping.
Conclusion
Female users who perceive a high deepfake threat do not self-censor automatically; rather, psychological mechanisms shape their responses. Threat perception might undermine an internal locus of control and discourages active online participation, ultimately leading to self-censorship.
Implications
Findings highlight the chilling effects of AI-enabled image-based abuse. Interventions that enhance digital agency—such as privacy-enhancing tools, platform accountability, and belief in online justice—may mitigate defensive online behaviors.
{"title":"Silenced by non-consensual deepfakes? Perceived threat and online self-censorship among female users: Mediating roles of perceived control, belief in a just world, and passive SNS use","authors":"Ji-yeon Lee","doi":"10.1016/j.teler.2025.100279","DOIUrl":"10.1016/j.teler.2025.100279","url":null,"abstract":"<div><h3>Objective</h3><div>This study examines whether perceived threat of “deepfakes” predicts online self-censorship among female users, testing perceived control, belief in a just world (BJW), and passive SNS use as mediators.</div></div><div><h3>Method</h3><div>An online survey of 423 young female users in South Korea assessed perceived deepfake threat, BJW, perceived locus of control, SNS engagement, and self-censorship behavior. Structural equation modeling was used to evaluate direct and indirect effects.</div></div><div><h3>Results</h3><div>Perceived deepfake threat was positively associated with self-censorship, fully mediated by perceived control and passive SNS usage. Higher threat perception predicted lower perceived control, which in turn increased self-censorship. Similarly, those fearing deepfakes reported increased passive SNS use, which was linked to greater self-censorship. While BJW was significantly associated with perceived control in the structural model, its indirect effect did not reach significance in bootstrapping.</div></div><div><h3>Conclusion</h3><div>Female users who perceive a high deepfake threat do not self-censor automatically; rather, psychological mechanisms shape their responses. Threat perception might undermine an internal locus of control and discourages active online participation, ultimately leading to self-censorship.</div></div><div><h3>Implications</h3><div>Findings highlight the chilling effects of AI-enabled image-based abuse. Interventions that enhance digital agency—such as privacy-enhancing tools, platform accountability, and belief in online justice—may mitigate defensive online behaviors.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100279"},"PeriodicalIF":4.7,"publicationDate":"2025-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145665474","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-04DOI: 10.1016/j.teler.2025.100281
Simon A. Rodan , Nitin Aggarwal , Timothy R. Hill , Leslie J. Albert
We examine the evolution of risk-related purchase intention dynamics over a high-growth period of consumer market emergence for IoT devices (2019–2023) with implications for other high-risk/reward emerging technology consumer markets. Through longitudinal analysis we find the counteracting effects of device riskiness and coolness continue to offset each other as expected but the net effect is that purchase intention has increased during the period studied, even as coolness perceptions of the same devices plateaued. Consumers now better recognize the usefulness of IoT capabilities and that those capabilities matter (though their “IoT-ness” appears less salient now as the capabilities themselves appear the greater focus). But more interestingly, consumers now perceive more self-knowledge of IoT risk generally and yet, that factor’s former negative influence on purchase intention has dissipated. And this is so even while device-specific riskiness has become even more negatively salient, and now, also for those with lower security concern. The interplay of these risk-related factors has evolved with consumers now believing themselves better able to assess risk and thus more confident and comfortable navigating specific devices’ risk/reward trade-offs. Given the overall increase in actual IoT risk reported over the same period, however, it appears more likely that consumer beliefs have changed in response to the inherent extreme cognitive dissonance involved.
{"title":"How consumers’ risk-related perceptions and attitudes evolved as a high-risk/reward technology market emerged–the Internet of Things","authors":"Simon A. Rodan , Nitin Aggarwal , Timothy R. Hill , Leslie J. Albert","doi":"10.1016/j.teler.2025.100281","DOIUrl":"10.1016/j.teler.2025.100281","url":null,"abstract":"<div><div>We examine the evolution of risk-related purchase intention dynamics over a high-growth period of consumer market emergence for IoT devices (2019–2023) with implications for other high-risk/reward emerging technology consumer markets. Through longitudinal analysis we find the counteracting effects of device riskiness and coolness continue to offset each other as expected but the net effect is that purchase intention has increased during the period studied, even as coolness perceptions of the same devices plateaued. Consumers now better recognize the usefulness of IoT capabilities and that those capabilities matter (though their “IoT-ness” appears less salient now as the capabilities themselves appear the greater focus). But more interestingly, consumers now perceive more self-knowledge of IoT risk generally and yet, that factor’s former negative influence on purchase intention has dissipated. And this is so even while device-specific riskiness has become even more negatively salient, and now, also for those with lower security concern. The interplay of these risk-related factors has evolved with consumers now believing themselves better able to assess risk and thus more confident and comfortable navigating specific devices’ risk/reward trade-offs. Given the overall increase in actual IoT risk reported over the same period, however, it appears more likely that consumer beliefs have changed in response to the inherent extreme cognitive dissonance involved.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100281"},"PeriodicalIF":4.7,"publicationDate":"2025-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145791151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01DOI: 10.1016/j.teler.2025.100277
Chi-Lin Yu
Artificial intelligence (AI) is transforming education, healthcare, governance, and work at unprecedented speed, but such rapid development also raises new psychological and societal challenges. One emerging concern is fear of missing out on AI (FOMO-AI) – the worry that one’s AI skills or access lag behind others. This study validates an English FOMO-AI scale in a U.S. adult sample (N = 557) and applies it to address three questions: (1) What is the prevalence and demographic distribution of FOMO-AI? (2) How do AI literacy and attitudes shape FOMO-AI? (3) Does FOMO-AI predict mental-health and well-being outcomes? Findings showed that although most people fortunately reported low FOMO-AI, a meaningful minority (more than one in nine) endorsed elevated levels, with younger adults and women being more vulnerable. Furthermore, AI literacy, but not general attitudes toward AI, emerged as the central mechanism shaping FOMO-AI, with higher literacy buffering against it and lower literacy exacerbating it. Importantly, FOMO-AI predicted greater anxiety and depressive symptoms, which, in turn, reduced well-being. Together, these results highlight FOMO-AI as a new, measurable psychological cost of technological revolution and underscore that the future of AI is not only a technological challenge but also a human one.
{"title":"Fear of missing out on AI: A psychological cost of technological revolution","authors":"Chi-Lin Yu","doi":"10.1016/j.teler.2025.100277","DOIUrl":"10.1016/j.teler.2025.100277","url":null,"abstract":"<div><div>Artificial intelligence (AI) is transforming education, healthcare, governance, and work at unprecedented speed, but such rapid development also raises new psychological and societal challenges. One emerging concern is fear of missing out on AI (FOMO-AI) – the worry that one’s AI skills or access lag behind others. This study validates an English FOMO-AI scale in a U.S. adult sample (<em>N</em> = 557) and applies it to address three questions: (1) What is the prevalence and demographic distribution of FOMO-AI? (2) How do AI literacy and attitudes shape FOMO-AI? (3) Does FOMO-AI predict mental-health and well-being outcomes? Findings showed that although most people fortunately reported low FOMO-AI, a meaningful minority (more than one in nine) endorsed elevated levels, with younger adults and women being more vulnerable. Furthermore, AI literacy, but not general attitudes toward AI, emerged as the central mechanism shaping FOMO-AI, with higher literacy buffering against it and lower literacy exacerbating it. Importantly, FOMO-AI predicted greater anxiety and depressive symptoms, which, in turn, reduced well-being. Together, these results highlight FOMO-AI as a new, measurable psychological cost of technological revolution and underscore that the future of AI is not only a technological challenge but also a human one.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"20 ","pages":"Article 100277"},"PeriodicalIF":4.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145617659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01DOI: 10.1016/j.teler.2025.100278
Pham Quang Tin, Ta Nguyet Minh, Nguyen Ho Thanh Dat, Van Hai Hoang
Amidst the 4.0 Revolution, the integration of innovative information technology solutions has become indispensable for firms seeking to enhance operational performance and gain competitive advantages. The restaurant industry is no exception, as Restaurant Management Systems (RMS) have increasingly attracted interest from both service providers and users. However, the underlying mechanisms driving the RMS adoption behavior (BH) of restaurant frontline personnel remain theoretically underexplored. This study addresses the identified gap by employing a unified theoretical framework that integrates the Theory of Planned Behavior (TPB), the Technology Acceptance Model (TAM), and the Innovation Diffusion Theory (IDT) to examine the influence of individual psychological and perceptual factors, along with innovation-specific characteristics, on the BH of RMS, with a particular focus on the restaurant industry in Vietnam. Using partial least squares structural equation modeling on a sample of 316 respondents, this study found the direct impact of Perceived Usefulness, along with perceptions of Compatibility, Observability, Risk on potential users Attitude (ATT) toward RMS, while Perceived ease of use and Trialability exerted no significant influence. The findings revealed that ATT, Subjective Norms, and Perceived Behavioral Control play crucial roles in shaping future adopters BI, which, in turn, could directly impact their BH. It was also confirmed that the relationship between BI and BH can be moderated significantly by gender and job position in the context of restaurants. These insights offer valuable implications for RMS providers to refine their promotion solutions, and for policymakers to design supportive measures that foster RMS adoption within the restaurant industry.
{"title":"Unpacking the adoption behavior of restaurant management systems: A unified model","authors":"Pham Quang Tin, Ta Nguyet Minh, Nguyen Ho Thanh Dat, Van Hai Hoang","doi":"10.1016/j.teler.2025.100278","DOIUrl":"10.1016/j.teler.2025.100278","url":null,"abstract":"<div><div>Amidst the 4.0 Revolution, the integration of innovative information technology solutions has become indispensable for firms seeking to enhance operational performance and gain competitive advantages. The restaurant industry is no exception, as Restaurant Management Systems (RMS) have increasingly attracted interest from both service providers and users. However, the underlying mechanisms driving the RMS adoption behavior (BH) of restaurant frontline personnel remain theoretically underexplored. This study addresses the identified gap by employing a unified theoretical framework that integrates the Theory of Planned Behavior (TPB), the Technology Acceptance Model (TAM), and the Innovation Diffusion Theory (IDT) to examine the influence of individual psychological and perceptual factors, along with innovation-specific characteristics, on the BH of RMS, with a particular focus on the restaurant industry in Vietnam. Using partial least squares structural equation modeling on a sample of 316 respondents, this study found the direct impact of Perceived Usefulness, along with perceptions of Compatibility, Observability, Risk on potential users Attitude (ATT) toward RMS, while Perceived ease of use and Trialability exerted no significant influence. The findings revealed that ATT, Subjective Norms, and Perceived Behavioral Control play crucial roles in shaping future adopters BI, which, in turn, could directly impact their BH. It was also confirmed that the relationship between BI and BH can be moderated significantly by gender and job position in the context of restaurants. These insights offer valuable implications for RMS providers to refine their promotion solutions, and for policymakers to design supportive measures that foster RMS adoption within the restaurant industry.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"20 ","pages":"Article 100278"},"PeriodicalIF":4.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145617660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-11-29DOI: 10.1016/j.teler.2025.100280
Khandakar Kamrul Hasan , Md. Abu Hasnat , Hissan Khandakar
This study develops a theoretical framework that explains how two Drivers, artificial intelligence driven human resource management augmentation and strategic corporate security communication, shape the Outcome of employee retention in Cyber-FinTech organizations. As digital financial ecosystems adopt intelligent human resource systems, secure communication practices, and cloud-based infrastructures, integrated and engagement-centered retention strategies have become critical. Grounded in the Resource-Based View, Strategic Communication Theory, and Socio-Technical Systems Theory, the framework positions employee engagement as the Intermediary Mechanism that links the Drivers to retention. Risk management framework maturity shapes the strength and direction of these linkages. We conduct a theory-building literature synthesis that combines comprehensive, systematic, and integrative reviews, supported by NVivo assisted thematic analysis, cluster mapping, and Python based text mining. The synthesis organizes five constructs: artificial intelligence human resource management augmentation, corporate security communication, employee engagement, risk governance maturity, and Cyber-FinTech employee retention. The propositions state that long-term retention is posited to depend on technical innovation, strategic alignment, communicative credibility, and an engagement supportive culture within risk mature environments. The framework provides guidance for human resource leaders, cybersecurity strategists, and FinTech boards that seek to stabilize digital talent pipelines while navigating regulatory pressure and cyber risk.
{"title":"Boardroom communication networks and AI driven HRM in Cyber-FinTech: A theory building framework for employee retention","authors":"Khandakar Kamrul Hasan , Md. Abu Hasnat , Hissan Khandakar","doi":"10.1016/j.teler.2025.100280","DOIUrl":"10.1016/j.teler.2025.100280","url":null,"abstract":"<div><div>This study develops a theoretical framework that explains how two Drivers, artificial intelligence driven human resource management augmentation and strategic corporate security communication, shape the Outcome of employee retention in Cyber-FinTech organizations. As digital financial ecosystems adopt intelligent human resource systems, secure communication practices, and cloud-based infrastructures, integrated and engagement-centered retention strategies have become critical. Grounded in the Resource-Based View, Strategic Communication Theory, and Socio-Technical Systems Theory, the framework positions employee engagement as the Intermediary Mechanism that links the Drivers to retention. Risk management framework maturity shapes the strength and direction of these linkages. We conduct a theory-building literature synthesis that combines comprehensive, systematic, and integrative reviews, supported by NVivo assisted thematic analysis, cluster mapping, and Python based text mining. The synthesis organizes five constructs: artificial intelligence human resource management augmentation, corporate security communication, employee engagement, risk governance maturity, and Cyber-FinTech employee retention. The propositions state that long-term retention is posited to depend on technical innovation, strategic alignment, communicative credibility, and an engagement supportive culture within risk mature environments. The framework provides guidance for human resource leaders, cybersecurity strategists, and FinTech boards that seek to stabilize digital talent pipelines while navigating regulatory pressure and cyber risk.</div></div>","PeriodicalId":101213,"journal":{"name":"Telematics and Informatics Reports","volume":"21 ","pages":"Article 100280"},"PeriodicalIF":4.7,"publicationDate":"2025-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145738353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}