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Attitudes toward sustainable development and employer brands: comparing generations X, Y and Z in two countries 对可持续发展和雇主品牌的态度:比较两个国家 X、Y 和 Z 三代人的情况
Pub Date : 2024-04-24 DOI: 10.1108/ccij-11-2023-0161
Ana Tkalac Verčič, D. Verčič
PurposeThis study investigates how sustainability influences employer branding across generational cohorts – Generations Z, Y and X – and between two neighboring countries, Slovenia and Croatia, with different economic development levels.Design/methodology/approachA comparative cross-generational survey was conducted among respondents from Slovenia and Croatia to assess the impact of sustainability on employer brand perception. The survey explored generational attitudes toward sustainability and its integration into the employer value proposition.FindingsThe study found that all the generational cohorts view sustainability as an important factor in their evaluation of employer brands. Generation X showed the most favorable attitude toward sustainability, followed by Generation Z, highlighting the need for organizations to communicate sustainability efforts effectively to attract these groups. However, there were subtle differences between the countries, with Slovenian respondents indicating a slightly higher preference for sustainable practices. Additionally, while Generation Z may not have the same financial leverage as Generation X, their high valuation of sustainability in employer branding demonstrates their future influence as they enter the workforce.Research limitations/implicationsLimitations include the survey’s conceptual framing, which may be inherently biased toward the more affluent Generation X’s capacity to prioritize sustainability and the focus on USA-based generational definitions, which may not be fully applicable across different cultural settings. Future research could address these limitations by refining the conceptual approach and expanding the sample to include more diverse geographical contexts.Originality/valueBy comparing responses from two economically distinct neighboring countries, the study reveals complex inter-generational dynamics and national contexts affecting sustainability’s role in employer attractiveness.
目的 本研究调查了可持续发展如何影响 Z、Y 和 X 三代人以及斯洛文尼亚和克罗地亚这两个经济发展水平不同的邻国的雇主品牌。调查探讨了各代人对可持续发展的态度以及将其纳入雇主价值主张的情况。研究结果研究发现,所有代际群体都将可持续发展视为评估雇主品牌的重要因素。X 代对可持续发展的态度最为积极,其次是 Z 代,这表明企业需要有效地宣传可持续发展的努力,以吸引这些群体。不过,不同国家之间也有细微差别,斯洛文尼亚受访者对可持续发展实践的偏好略高。此外,虽然 Z 世代可能没有 X 世代那样的经济影响力,但他们在雇主品牌建设中对可持续发展的高度评价表明了他们在进入劳动力市场后的未来影响力。研究局限性/启示局限性包括调查的概念框架可能固有地偏向于更富裕的 X 世代优先考虑可持续发展的能力,以及侧重于美国的世代定义,这可能并不完全适用于不同的文化背景。通过比较两个经济上截然不同的邻国的回答,本研究揭示了影响可持续发展在雇主吸引力中的作用的复杂的代际动态和国家背景。
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引用次数: 0
The Astroworld tragedy as an argument for proactive crisis management 以 "天体世界 "悲剧为论据,积极主动地进行危机管理
Pub Date : 2024-04-23 DOI: 10.1108/ccij-03-2023-0043
M. Murray, April Marvin
PurposeThe Astroworld concert tragedy is used as an example of crisis (mis)management and the potential utility of the 4R model. Although the 4R model has been implemented in high-risk emergency management situations, it is useful in the PR field because of its actionable approach, creating a way for practitioners to prepare for and manage crisis situations.Design/methodology/approachThis is an analysis of the crisis that occurred at Astroworld, spanning preparation, day-of events, casualties and enduring reputational impact. The paper applies the 4R method to the Astroworld tragedy to show how it could have lessened or even prevented the tragedy. Finally, the SCCT model is used to explain why the official post-crisis statements were ineffective.FindingsSocial media has heightened the importance of a quick and effective organizational response to risk and crisis situations because poor responses can go viral quickly. However, social media also provides intelligence and crowd sourced information that can inform PR practitioners of emerging crisis scenarios. It is also an underutilized tool for two-way communication during crises.Practical implicationsThe 4R approach is beneficial to general practitioners as it simplifies crisis best-practices, something essential for quick action. As our world changes and becomes less predictable, practitioners must have a clear plan to protect their organizations and the public surrounding them. This approach includes reduction, readiness, response and recovery, which are all essential in crisis communication.Originality/valueThe 4R method has not been explored or applied in the PR field. This paper highlights how the model has been utilized in the emergency management field and illustrates the way 4R can serve the PR field.
目的 以 Astroworld 演唱会悲剧为例,说明危机(错误)管理以及 4R 模型的潜在效用。虽然 4R 模型已在高风险的应急管理情况下实施,但由于其可操作的方法,它在公关领域也很有用,为从业人员准备和管理危机情况提供了一种方法。设计/方法/途径本文对 Astroworld 发生的危机进行了分析,涉及准备工作、当日事件、人员伤亡和持久的声誉影响。本文将 4R 方法应用于 Astroworld 悲剧,以说明该方法如何能够减轻甚至避免悲剧的发生。最后,本文使用 SCCT 模型解释了官方危机后声明无效的原因。研究结果社交媒体提高了组织对风险和危机情况做出快速有效反应的重要性,因为糟糕的反应会迅速传播开来。然而,社交媒体也提供了情报和人群信息,可以让公关从业人员了解新出现的危机情况。4R 方法简化了危机处理的最佳做法,这对一般从业人员来说是有益的,因为这对快速行动至关重要。随着世界的变化和可预测性的降低,从业人员必须有一个明确的计划来保护他们的组织和周围的公众。这种方法包括减少、准备、应对和恢复,这些都是危机公关中必不可少的。本文重点介绍了该模型在应急管理领域的应用,并说明了 4R 在公关领域的应用方式。
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引用次数: 0
The first modern health communication campaign in Europe: explicit and implicit strategic intents 欧洲首次现代健康传播运动:明确和隐含的战略意图
Pub Date : 2024-04-22 DOI: 10.1108/ccij-08-2023-0106
Øystein Pedersen Dahlen
PurposeThe main aim of this article is to broaden the notion of strategic intent in public relations. It also develops an understanding of the social value of what can be defined as the first modern health communication campaign in Europe based on strategic intents and the development of modernity.Design/methodology/approachThe study is based on both historical research and empirical material from the Norwegian tuberculosis campaign from 1889 up to 1913, when Norwegian women achieved suffrage. The campaign is analysed in the framework of modernity and social theory. The literature on lobbying and social movements is also used to develop a theoretical framework for the notion of strategic intent.FindingsThe study shows that strategic intent can be divided into two layers: (1) the implicit strategic intent is the real purpose behind the communication efforts, whereas (2) the explicit intent is found directly in the communication efforts. The explicit intent may be presented as a solution for the good of society at the right political moment, giving an organisation the possibility to mobilise for long-term social changes, in which could be the implicit intent.Originality/valueThe distinction between explicit and implicit strategic intent broadens our understanding on how to make long-term social changes as well as how social and political changes occur in modern societies. The article also gives a historical account of what is here defined as the first modern health communication campaign in Europe and its social value.
本文的主要目的是拓宽公共关系中战略意图的概念。本研究基于历史研究和从1889年到1913年挪威妇女获得选举权期间挪威结核病运动的经验材料。研究在现代性和社会理论的框架内对这场运动进行了分析。研究结果表明,战略意图可分为两层:(1)隐性战略意图是传播工作背后的真正目的,而(2)显性意图则直接体现在传播工作中。在正确的政治时刻,显性意图可以作为一种有利于社会的解决方案呈现出来,从而为一个组织动员起来进行长期的社会变革提供了可能性,这可能就是隐性意图。 原创性/价值:显性和隐性战略意图之间的区别拓宽了我们对如何进行长期社会变革以及现代社会如何发生社会和政治变革的理解。文章还从历史角度阐述了欧洲第一次现代健康传播运动及其社会价值。
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引用次数: 0
Green branding in fast fashion: examining the impact of social sustainability claims on Chinese consumer behaviour and brand perception 快速时尚中的绿色品牌:研究社会可持续性主张对中国消费者行为和品牌认知的影响
Pub Date : 2024-04-19 DOI: 10.1108/ccij-12-2023-0169
Tahira Javed, A. Mahmoud, Jun Yang, Zhao Xu
PurposeThis study aims to investigate the ecological awareness of Chinese consumers towards fast fashion and examine the effect of social sustainability claims on green brand image and purchase intentions in China, considering China’s unique environmental policy landscape and its significant role in the global fast fashion industry. The study explores the role of altruistic values in promoting sustainability within the well-known fast fashion brand “H” and how they shape brand image, consumer satisfaction and brand equity.Design/methodology/approachThe study collected data from 257 Chinese participants and used a serial mediation model through the PROCESS macro in SPSS to analyse the correlation between green brand image, created through sustainability claims and consumer purchase intentions. The model also assessed the intermediary effects of brand image, satisfaction and equity.FindingsThe findings of the research indicate a direct and positive relationship between green brand image and consumer purchase intentions, emphasising the need for clothing and textile industry marketers to strategically promote altruistic values in their sustainability efforts and highlighting the importance of ecological awareness in shaping consumer behaviour in the Chinese context. This approach enhances green satisfaction and green brand equity and ultimately leads to higher green purchase intentions.Originality/valueThis study provides significant insights into the effectiveness of incorporating social sustainability claims in advertising to improve a brand’s green image and influence consumer behaviour. It emphasises the importance of altruistic values in sustainability strategies, offering valuable guidelines for marketers in enhancing green satisfaction and brand equity, thereby boosting consumer purchase intentions in the context of green branding and sustainability advertising. Focussing specifically on the Chinese market, this research sheds light on the impact of ecological awareness among Chinese consumers within the fast-fashion industry. Given China’s substantial role in shaping global fast-fashion production and its evolving environmental policies, this focus adds significant depth to our understanding of sustainability claims’ influence within this crucial consumer base.
目的 本研究旨在调查中国消费者对快时尚的生态意识,并考察社会可持续发展主张对中国绿色品牌形象和购买意向的影响,同时考虑到中国独特的环境政策环境及其在全球快时尚产业中的重要作用。本研究探讨了利他主义价值观在促进知名快时尚品牌 "H "的可持续发展中的作用,以及它们如何塑造品牌形象、消费者满意度和品牌资产。本研究收集了 257 名中国参与者的数据,并通过 SPSS 中的 PROCESS 宏使用序列中介模型分析了通过可持续发展主张创建的绿色品牌形象与消费者购买意向之间的相关性。研究结果研究结果表明,绿色品牌形象与消费者购买意向之间存在直接的正相关关系,这强调了服装和纺织业营销人员在其可持续发展努力中战略性地推广利他主义价值观的必要性,并突出了生态意识在中国环境下塑造消费者行为的重要性。这一方法提高了绿色满意度和绿色品牌资产,并最终促成了更高的绿色购买意向。原创性/价值这项研究为在广告中融入社会可持续发展主张以改善品牌绿色形象并影响消费者行为的有效性提供了重要见解。它强调了利他价值观在可持续发展战略中的重要性,为营销人员提高绿色满意度和品牌资产,从而在绿色品牌和可持续发展广告中提升消费者购买意向提供了有价值的指导。本研究特别关注中国市场,揭示了中国消费者的生态意识对快速时尚行业的影响。鉴于中国在塑造全球快速时尚生产及其不断变化的环境政策方面所起的重要作用,这一研究重点大大加深了我们对可持续发展主张在这一重要消费群中的影响力的理解。
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引用次数: 0
Breaking with the seductive promises of internal social media: a critical appraisal 打破内部社交媒体的诱人承诺:批判性评价
Pub Date : 2024-04-16 DOI: 10.1108/ccij-05-2023-0071
Christiane Marie Høvring, A. Ballantyne
PurposeThe purpose of this article is to critically analyze the existing literature on internal social media (ISM) within the context of internal communication, aiming to provide a more nuanced understanding of the roles of ISM and its potential implications for communicative practices.Design/methodology/approachDrawing on a problematizing review methodology, the article conducts a critical analysis of a selected body of literature with the aim of problematizing assumptions that form the foundation of existing theories and constructs in the literature on ISM communication.FindingsThe article points out two interrelated critical issues that might constrain our understanding, scholarly conversation and theoretical development of the roles of ISM communication in organizations: (1) Philosophical inexplicitness; (2) Ontological inconsistency.Originality/valueAssuming a communication perspective, the article contributes suggestions for future research on ISM in the context of internal communication, calling for research to: (1) explicitly consider the epistemological implications of philosophical positions, including the view of technology; and (2) foreground meaning creation processes as the analytical point of interest.
目的本文旨在批判性地分析内部沟通背景下有关内部社交媒体(ISM)的现有文献,旨在提供对ISM的作用及其对沟通实践的潜在影响的更细致入微的理解。设计/方法/途径文章借鉴问题化评论方法,对所选文献进行批判性分析,旨在对构成ISM沟通文献中现有理论和建构基础的假设提出问题。研究结果文章指出了两个相互关联的关键问题,它们可能会限制我们对组织中 ISM 沟通作用的理解、学术对话和理论发展:(1)哲学上的不明确性;(2)本体论上的不一致性:(1) 明确考虑哲学立场的认识论影响,包括技术观点;以及 (2) 将意义创造过程作为分析的关注点。
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引用次数: 0
Is your employer branding strategy effective? The role of employee predisposition in achieving employer attractiveness 您的雇主品牌战略有效吗?员工倾向性在实现雇主吸引力中的作用
Pub Date : 2024-01-12 DOI: 10.1108/ccij-07-2022-0070
Antonia Z. Hein, W. Elving, Sierdjan Koster, Arjen J.E. Edzes
PurposeEmployer branding (EB) has become a powerful tool for organizations to attract employees. Recruitment communication ideally reveals the image that companies want to portray to potential employees to attract talents with the right skills and competences for the organization. This study explores the impact of EB on employer attractiveness by testing how pre-existing employee preferences interact with EB and how this interaction affects employer attractiveness.Design/methodology/approachA quasi-experiment among 289 final-year students was used to test the relationships between EB, perceived employer image, person-organization (P-O) fit and employer attractiveness, and the potential moderating variables of pre-existing preferences, in this case operationalized as locational preferences. Students are randomly assigned to four vacancies: one with and one without EB cues in two different locations: Groningen and Amsterdam. The authors used standard scales for attractiveness, perceptions of an employer and person-organization fit. The authors test the relationships using a regression analysis.FindingsResults suggest that if respondents have previous predispositions, then their preference can be enhanced using an EB-targeted strategy. Based on these results, the authors can conclude that EB and related practices can be successful avenues for organizations in the war for talent, particularly if they reaffirm previous preferences of potential employees.Originality/valueThe research is original in the way it provides empirical evidence on the relationship between EB and attractiveness, particularly when previous employee preferences exist. This is of value to employers using EB as a tool to influence employer attractiveness.
目的雇主品牌(EB)已成为企业吸引员工的有力工具。在理想的情况下,招聘传播能够揭示企业希望向潜在员工展示的形象,从而吸引具备合适技能和能力的人才加入企业。本研究通过测试已有的员工偏好如何与 EB 互动,以及这种互动如何影响雇主吸引力,来探讨 EB 对雇主吸引力的影响。设计/方法/途径在 289 名毕业班学生中进行了准实验,以测试 EB、感知雇主形象、人-组织(P-O)契合度和雇主吸引力之间的关系,以及已有偏好(在本研究中操作为地点偏好)的潜在调节变量。学生被随机分配到两个不同地点的四个职位空缺中:一个有 EB 提示,一个没有 EB 提示:格罗宁根和阿姆斯特丹。作者使用了标准量表来衡量吸引力、对雇主的看法以及个人与组织的匹配度。结果结果表明,如果受访者之前有倾向性,那么使用 EB 目标策略可以增强他们的偏好。基于这些结果,作者可以得出结论:EB 和相关实践可以成为组织在人才争夺战中的成功途径,特别是如果它们重申了潜在员工以前的偏好。 原创性/价值这项研究具有原创性,它提供了有关 EB 和吸引力之间关系的经验证据,特别是当员工以前存在偏好时。这对使用企业经营作为影响雇主吸引力的工具的雇主来说是有价值的。
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引用次数: 0
Editorial 29.1: History (and professionalization) of public relations 编辑 29.1:公共关系的历史(和职业化
Pub Date : 2024-01-02 DOI: 10.1108/ccij-01-2024-178
Martina Topic
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引用次数: 0
Gender diversity on corporate boards: importance of female traits/characteristics as perceived by university students 公司董事会中的性别多样性:大学生眼中女性特质/特征的重要性
Pub Date : 2024-01-02 DOI: 10.1108/ccij-09-2023-0128
F. Lefley, Gabriela Trnková, Helena Vychová
PurposeThis study aims to contribute to the literature on board gender diversity by soliciting university students' views on several perceptions raised by academics concerning the suitability of women to serve on corporate boards. In particular, if the opinions of male students differ from those of female students, this showing any gender bias.Design/methodology/approachThe study is part of a much more comprehensive investigation into board gender diversity. It adopts a questionnaire approach, with this paper focussing on twelve research statements. Two hundred and ninety-six university students completed the questionnaires at a public university in the Czech Republic during March–April 2023. A pilot questionnaire was conducted in February 2023, resulting in minor changes being made. The data is analysed using SPSS and MedCalc® statistical software.FindingsWhilst, in some respects, it supports the literature in relation to the observations highlighted in the research statements concerning female traits/characteristics, there is unmistakable evidence of gender bias in the respondents' opinions regarding the qualities women can bring to corporate boards. Overall, this research shows a negative bias by male respondents towards the positive attributes females can bring to the boardroom. This bias may influence the selection of female directors in the future. This research suggests that the apparent discrimination against women is not just because they are female but from a perceived mismatch between inferred female characteristics and male stereotype leadership requirements. There is, however, no gender bias with respect to students' leadership aspirations.Practical implicationsThe findings of this research should help with policy-making decisions concerning the selection of future corporate board directors and help break down any negative gender selection bias. The paper adds to the discussion and debate about ethical issues related to business and broader society concerning gender diversity in senior management roles. It also adds to the political debate on the issue of legislative gender initiatives.Originality/valueThe research respondents' perceptions may well influence the decision-making process for the selection of future corporate directors. Whilst these current perceptions may, and invariably will, change over time, it is important to identify them at an early stage in the respondents' careers. This research gives a better understanding of the perceived qualities that women bring to corporate boards from an inexperienced perspective.
目的 本研究旨在通过征求大学生对学术界就女性是否适合担任公司董事会成员所提出的若干看法的意见,为有关董事会性别多样性的文献做出贡献。特别是,如果男生的意见与女生的意见不同,这是否会显示出性别偏见。设计/方法/途径本研究是对董事会性别多样性进行的更全面调查的一部分。本研究采用问卷调查法,重点关注十二项研究陈述。2023 年 3-4 月间,捷克共和国一所公立大学的 296 名大学生填写了调查问卷。2023 年 2 月进行了一次试点问卷调查,对问卷进行了细微修改。研究结果虽然在某些方面支持了文献中关于女性特质/特征的研究陈述中所强调的意见,但有明确无误的证据表明,在受访者关于女性可为公司董事会带来的品质的意见中存在性别偏见。总体而言,这项研究表明,男性受访者对女性可为董事会带来的积极特质存在负面偏见。这种偏见可能会影响未来对女性董事的选择。这项研究表明,对女性的明显歧视并不仅仅因为她们是女性,而是因为推断出的女性特征与男性刻板印象中的领导要求不匹配。实际意义本研究的结果应有助于有关未来公司董事会董事选拔的决策制定,并有助于打破任何负面的性别选拔偏见。本文为有关高级管理职位性别多样性的企业和更广泛的社会道德问题的讨论和辩论增添了新的内容。原创性/价值研究对象的看法很可能会影响未来公司董事遴选的决策过程。尽管当前的这些观念可能会随着时间的推移而改变,而且必然会改变,但在受访者职业生涯的早期阶段确定这些观念是非常重要的。通过这项研究,我们可以从缺乏经验的角度更好地了解女性为公司董事会带来的素质。
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引用次数: 0
Gender diversity on corporate boards: perceptions on quotas 公司董事会的性别多样性:对配额的看法
Pub Date : 2023-12-25 DOI: 10.1108/ccij-10-2023-0137
F. Lefley, Helena Vychová, Gabriela Trnková
PurposeThis paper aims to seek the perceptions of potential future corporate managers and directors on the issues raised in the literature, especially recent articles in the corporate communications literature, concerning corporate board gender quotas. It focusses on the Czech Republic, where research on board gender diversity is sparse.Design/methodology/approachThe study is part of much more comprehensive research into board gender diversity. It adopts a questionnaire approach, with this paper focussing on 13 research statements. A Likert Scale of 1–4 (Strongly Agree; Agree; Disagree; Strongly Disagree) was applied to the perceived views expressed. The questionnaires were completed by university students at a public university in the Czech Republic during March–April 2023. A pilot questionnaire was conducted in February 2023, resulting in minor changes being made. The data is analysed using SPSS and MedCalc® statistical software.FindingsThere is overwhelming opposition to quotas, even from women. The opinions expressed by the respondents to this research, in many respects, support the literature, but there is unmistakable evidence of gender bias. Regarding the positive female benefits of quotas, male respondents disagreed; regarding the negative issues of quotas, male respondents agreed more than their female counterparts.Practical implicationsThe research findings have important implications for how women recruited through quotas may be received onto corporate boards – what challenges will they likely face? Some current female candidates for directorship, who would have been selected on merit and perceived as such by their male counterparts, may now be hesitant to apply for such positions if they are seen as being appointed due to quotas. Therefore, the selection procedure must continue to be based on merit and seen as such.Originality/valueOne of the important aspects of the paper is that it focusses on a country that has, until recently, resisted pressures to implement mandatory corporate board gender quotas; in this respect, it has a corpus of originality and value. The Czech Republic and other European countries will also be affected by the recent EU law on gender balance or corporate boards. The paper also highlights the perceptions of potential future directors on various issues of board gender quotas.
目的 本文旨在了解未来潜在的企业经理和董事对文献中提出的有关企业董事会性别配额问题的看法,特别是最近在企业传播文献中发表的文章。本研究是对董事会性别多样性进行更全面研究的一部分。本研究采用问卷调查法,重点关注 13 项研究陈述。对所表达的观点采用了 1-4 级李克特量表(非常同意、同意、不同意、非常不同意)。2023 年 3 月至 4 月期间,捷克共和国一所公立大学的大学生填写了调查问卷。2023 年 2 月进行了一次试点问卷调查,对问卷进行了细微修改。数据使用 SPSS 和 MedCalc® 统计软件进行分析。调查结果绝大多数人反对配额制,甚至女性也反对。本研究的受访者所表达的观点在很多方面都与文献相吻合,但也有明显的性别偏见证据。对于配额给女性带来的积极好处,男性受访者表示不同意;对于配额的负面问题,男性受访者的同意程度高于女性受访者。目前,一些女性董事候选人本应凭借自己的能力被选中,并被男性同行视为如此,但如果她们被视为因配额而被任命,那么她们现在可能会对申请此类职位犹豫不决。原创性/价值本文的一个重要方面是,它关注的是一个直到最近还在抵制实施强制性公司董事会性别配额压力的国家;在这方面,本文具有原创性和价值。捷克共和国和其他欧洲国家也将受到欧盟最近关于公司董事会性别平衡法律的影响。本文还强调了未来潜在董事对董事会性别配额各种问题的看法。
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引用次数: 0
Linking interacting/engaging environmental CSR communication strategy and employees' pro-environmental behaviors (PEBs): mediating roles of communal relationship and employee empowerment 互动/参与式企业社会责任环境沟通策略与员工环保行为(PEBs)之间的联系:社区关系和员工授权的中介作用
Pub Date : 2023-12-18 DOI: 10.1108/ccij-05-2023-0068
Enzhu Dong, Ruoyu Sun, Yeunjae Lee
PurposeWith the growing concern for environmental and sustainability issues, especially in the aftermath of the coronavirus disease 2019 (COVID-19) pandemic, organizations feel compelled to pursue green sustainability in their operations. In this regard, the active involvement of employees in pro-environmental behaviors (PEBs) is crucial for achieving organizational environmental sustainability goals (Saeed et al., 2019). To shed light on this important issue, this study aims to investigate the impact of interacting/engaging environmental corporate social responsibility (CSR) communication strategy on employees' PEBs through the mediating effects of communal relationship and employee empowerment.Design/methodology/approachA total of 443 full-time USA employees working across various industries participated in an online survey.FindingsThe interacting/engaging environmental CSR communication strategy fosters employees' perceived communal relationship with their organizations and empowers them to support their organization's environmental initiatives, which, in turn, positively influences employees' PEBs at work.Originality/valueThis study advances CSR and internal communication literature through the lens of relationship management and self-determination theories. The findings theoretically suggest the effectiveness of the interacting/engaging environmental CSR communication strategy in nurturing favorable employee–organization relationships (EORs), employee empowerment and PEBs at work. The practical implications of CSR communication are also elaborated.
目的随着人们对环境和可持续发展问题的日益关注,特别是在冠状病毒病 2019(COVID-19)大流行之后,各组织感到必须在其运营中追求绿色可持续发展。在这方面,员工积极参与亲环境行为(PEBs)对于实现组织的环境可持续发展目标至关重要(Saeed 等人,2019 年)。为了揭示这一重要问题,本研究旨在通过社区关系和员工授权的中介效应,探讨互动/参与式企业社会责任(CSR)沟通策略对员工亲环境行为的影响。研究结果互动/参与式环境企业社会责任沟通策略促进了员工与组织之间的公共关系,并增强了员工支持组织环境倡议的能力,这反过来又积极影响了员工在工作中的PEBs.原创性/价值本研究通过关系管理和自我决定理论的视角,推动了企业社会责任和内部沟通文献的发展。研究结果从理论上说明了互动/参与式环境企业社会责任沟通策略在培养良好的员工-组织关系(EORs)、员工授权和工作中的自我评价(PEBs)方面的有效性。研究还阐述了企业社会责任沟通的实际意义。
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引用次数: 0
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Corporate Communications: An International Journal
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