Wilbroad Aryatwijuka, Nixon Kamukama, N. Frederick, Aloysius Rukundo
Purpose-The paper presents the influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda.Methods-The study employed a cross-sectional and quantitative research design comprising 105 relief aid organizations operating in western Uganda. Data was analyzed using SPSSv22, to generate descriptive statistics, run correlation and hierarchical regression analysis.Findings-The findings showed a positive significant influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda. Limitations-The study did not examine the influence of other factors such as the other supply chain enablers which include infrastructure on humanitarian supply chain performance. The focus was on the influence of managerial competencies on supply chain performance.Unique contribution to practice and policy- relief aid organizations should emphasize attracting, training and retaining staff with professional, social and personal competencies to ensure efficient delivery of relief supplies.
{"title":"MANAGERIAL COMPETENCIES AND SUPPLY CHAIN PERFORMANCE OF RELIEF AID ORGANIZATIONS IN WESTERN UGANDA","authors":"Wilbroad Aryatwijuka, Nixon Kamukama, N. Frederick, Aloysius Rukundo","doi":"10.47672/ajscm.538","DOIUrl":"https://doi.org/10.47672/ajscm.538","url":null,"abstract":"Purpose-The paper presents the influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda.Methods-The study employed a cross-sectional and quantitative research design comprising 105 relief aid organizations operating in western Uganda. Data was analyzed using SPSSv22, to generate descriptive statistics, run correlation and hierarchical regression analysis.Findings-The findings showed a positive significant influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda. Limitations-The study did not examine the influence of other factors such as the other supply chain enablers which include infrastructure on humanitarian supply chain performance. The focus was on the influence of managerial competencies on supply chain performance.Unique contribution to practice and policy- relief aid organizations should emphasize attracting, training and retaining staff with professional, social and personal competencies to ensure efficient delivery of relief supplies.","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122370527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
towards enhancing company’s profitability. The specific objectives were to examine the effect of raw material sources, manufacturing and logistics as metrics of supply chain management on company’s profitability through product value creation. Methodology: The study utilized survey research design. Primary source such as questionnaire response was used to proof the originality of the study. The population of the study comprised of marketing, purchasing and supply and management, top and middle staffs working in the three selected manufacturing companies in Nigeria includes Uniliver Nigeria Plc, Nestle Nigeria Plc and Cadbury Nigeria Plc, all the headquarters situated in South-West, Nigeria. The study utilized convenience sampling technique to drawn sample of 235 and all respondents were used for the study. 5-point likert scale options of structured questionnaire were used in the study to obtain respondents response. Content validity was used to determine the validity of the instrument and the value of the test of reliability was 0.87 which was calculated using test-retest reliability method. Simple linear regression analyses were used to test the hypotheses. Findings: Three hypotheses were tested in line with the objectives of the study and it was revealed that raw material sources, manufacturing and logistics as metrics of supply chain management have significant effect on company’s profitability through product value creation. Recommendations: The study suggested some recommendations as follows: Manufacturing company’s manager should establish a favorable relationship with suppliers in order to source the right quality and quantity of raw material that create value to company’s product, Manager should involve in proper planning of both human and material resources to showcase the effectiveness of supply chain management in the business organization and manufacturing activities should be paramount among manufacturing firms for efficient transformation of raw material to finished product. Better coordination of manufacturing activities necessitates product value creation
{"title":"SUPPLY CHAIN MANAGEMENT AND PRODUCT VALUE CREATION: A PANACEA FOR ENHANCING COMPANY’S PROFITABILITY","authors":"G. Mufutau, Ogah Victor, Olatunji Oladimeji","doi":"10.47672/ajscm.714","DOIUrl":"https://doi.org/10.47672/ajscm.714","url":null,"abstract":"towards enhancing company’s profitability. The specific objectives were to examine the effect of raw material sources, manufacturing and logistics as metrics of supply chain management on company’s profitability through product value creation. \u0000Methodology: The study utilized survey research design. Primary source such as questionnaire response was used to proof the originality of the study. The population of the study comprised of marketing, purchasing and supply and management, top and middle staffs working in the three selected manufacturing companies in Nigeria includes Uniliver Nigeria Plc, Nestle Nigeria Plc and Cadbury Nigeria Plc, all the headquarters situated in South-West, Nigeria. The study utilized convenience sampling technique to drawn sample of 235 and all respondents were used for the study. 5-point likert scale options of structured questionnaire were used in the study to obtain respondents response. Content validity was used to determine the validity of the instrument and the value of the test of reliability was 0.87 which was calculated using test-retest reliability method. Simple linear regression analyses were used to test the hypotheses. \u0000Findings: Three hypotheses were tested in line with the objectives of the study and it was revealed that raw material sources, manufacturing and logistics as metrics of supply chain management have significant effect on company’s profitability through product value creation. \u0000Recommendations: The study suggested some recommendations as follows: Manufacturing company’s manager should establish a favorable relationship with suppliers in order to source the right quality and quantity of raw material that create value to company’s product, Manager should involve in proper planning of both human and material resources to showcase the effectiveness of supply chain management in the business organization and manufacturing activities should be paramount among manufacturing firms for efficient transformation of raw material to finished product. Better coordination of manufacturing activities necessitates product value creation","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132449169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The purpose of the study was to determines the effect of Internal Environment Management Practices on Supply Chain Performance among Agri-Manufacturing Firms in RwandaMethodology: This study employed both cross-sectional and explanatory research design and is in line with positivism approach. The target population was 567 top and middle employees in supply chain department from 67 Agri-Manufacturing Firms. Stratified and simple random sampling was used to select a sample of 226. This study collected both secondary and primary data, but mainly primary data using a structured questionnaire. Data analysis was performed with the aid of SPSS version 22.0 (Hayes and Matthes, 2009) using both descriptive and inferential statistics. Hypothesis 1 to 4 was tested using multiple regression model, while hypothesis 5 was tested using hierarchical regression.Results: Findings showed that internal environmental management positively and significantly influences supply chain performanceUnique contribution to Theory and Practice: It is therefore important for both the senior managers and mid – level managers to be committed and supportive of GSCM. Besides that, there is need for the firm to have total quality environmental management and ISO 14001 for environmental compliance. As well, having a team within the firm that is tasked with environmental improvements will go a long way in enhancing supply chain performance
{"title":"EFFECT OF INTERNAL ENVIRONMENT MANAGEMENT PRACTICES ON SUPPLY CHAIN PERFORMANCE AMONG AGRI-MANUFACTURING FIRMS IN RWANDA","authors":"Nimpano Desire, P. Mulyungi, N. Ismail","doi":"10.47672/ajscm.387","DOIUrl":"https://doi.org/10.47672/ajscm.387","url":null,"abstract":"Purpose: The purpose of the study was to determines the effect of Internal Environment Management Practices on Supply Chain Performance among Agri-Manufacturing Firms in RwandaMethodology: This study employed both cross-sectional and explanatory research design and is in line with positivism approach. The target population was 567 top and middle employees in supply chain department from 67 Agri-Manufacturing Firms. Stratified and simple random sampling was used to select a sample of 226. This study collected both secondary and primary data, but mainly primary data using a structured questionnaire. Data analysis was performed with the aid of SPSS version 22.0 (Hayes and Matthes, 2009) using both descriptive and inferential statistics. Hypothesis 1 to 4 was tested using multiple regression model, while hypothesis 5 was tested using hierarchical regression.Results: Findings showed that internal environmental management positively and significantly influences supply chain performanceUnique contribution to Theory and Practice: It is therefore important for both the senior managers and mid – level managers to be committed and supportive of GSCM. Besides that, there is need for the firm to have total quality environmental management and ISO 14001 for environmental compliance. As well, having a team within the firm that is tasked with environmental improvements will go a long way in enhancing supply chain performance","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127306927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The purpose of this study was to ascertain customer perception on the overall quality of service delivered by ECG Methodology: The study adopted an explanatory research design in order to achieve the study objectives. The population for this research was made up of the employees of ECG and the customers of ECG, who were systematically sampled. Data was then analyzed through descriptive statistics using the Statistical Package for Social Science. The study employed descriptive statistics, multivariate data analysis as well as regression modelsResults: The study found out that customers perceived the quality of services being offered by the energy company as unsatisfying.Unique contribution to theory, practice and policy: To improve service quality, ECG would have to isolate the dimensions that were noted to be weak; being empathy and responsiveness. These may be addressed by professional training and retraining front line personnel and technical rapid response teams to address the concerns of customers with urgency and a human face
{"title":"CUSTOMER PERCEPTION ON THE OVERALL QUALITY OF SERVICE DELIVERED A CASE STUDY OF THE ELECTRICITY COMPANY OF GHANA (ECG)","authors":"A. Mansaray, Monica Lapkoff, A. Little","doi":"10.47672/AJSCM.374","DOIUrl":"https://doi.org/10.47672/AJSCM.374","url":null,"abstract":"Purpose: The purpose of this study was to ascertain customer perception on the overall quality of service delivered by ECG Methodology: The study adopted an explanatory research design in order to achieve the study objectives. The population for this research was made up of the employees of ECG and the customers of ECG, who were systematically sampled. Data was then analyzed through descriptive statistics using the Statistical Package for Social Science. The study employed descriptive statistics, multivariate data analysis as well as regression modelsResults: The study found out that customers perceived the quality of services being offered by the energy company as unsatisfying.Unique contribution to theory, practice and policy: To improve service quality, ECG would have to isolate the dimensions that were noted to be weak; being empathy and responsiveness. These may be addressed by professional training and retraining front line personnel and technical rapid response teams to address the concerns of customers with urgency and a human face","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116910702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The main purpose of the study was determine role order fulfillment on performance of manufacturing firms in Kenya.Methodology: A descriptive research design was used. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance level of each independent variable against the dependent variable at 95% confidence level using ANOVA, Correlation and regression techniques.Findings: The findings showed that order fulfillment has a positive and significant effect on firm performance, 0.723, p < 0.05.Unique contribution to theory, practice and policy: There is need to put in place review teams that constantly review the strategies with the view to improve them for increased effectiveness. Effective cost reduction mechanisms, combined with a well-structured organizational policy on procurement and supply chain management practices will eliminate the notion of having multiple suppliers to mitigate for unsatisfactory service.
目的:研究的主要目的是确定角色订单履行对肯尼亚制造企业的绩效。方法:采用描述性研究设计。该研究的目标人群是来自采购、财务、法律、商店、人力资源和质量控制等六(6)个部门的经理或同等人员，因为他们直接与供应链有关。本研究采用问卷调查法和文献分析法作为主要研究工具。本研究采用定量与定性相结合的方法，即采用描述性统计与推理统计相结合的方法。从文献分析中收集的定量数据使用社会科学家统计软件包(SPSS version 22)进行统计分析。本研究采用方差分析、相关分析和回归分析技术，在95%的置信水平上检验了每个自变量对因变量的显著性水平。研究发现:订单履行对企业绩效有显著的正向影响(0.723,p < 0.05)。对理论、实践和政策的独特贡献:需要设立审查小组，不断审查战略，以期改进战略以提高效率。有效的成本降低机制，结合结构良好的组织采购政策和供应链管理实践，将消除有多个供应商来缓解不满意服务的概念。
{"title":"ROLE OF ORDER FULFILLMENT ON THE PERFORMANCE OF MANUFACTURING FIRMS IN KENYA","authors":"S. Sarite, M. Iravo, N. Ismail","doi":"10.47672/AJSCM.319","DOIUrl":"https://doi.org/10.47672/AJSCM.319","url":null,"abstract":"Purpose: The main purpose of the study was determine role order fulfillment on performance of manufacturing firms in Kenya.Methodology: A descriptive research design was used. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance level of each independent variable against the dependent variable at 95% confidence level using ANOVA, Correlation and regression techniques.Findings: The findings showed that order fulfillment has a positive and significant effect on firm performance, 0.723, p < 0.05.Unique contribution to theory, practice and policy: There is need to put in place review teams that constantly review the strategies with the view to improve them for increased effectiveness. Effective cost reduction mechanisms, combined with a well-structured organizational policy on procurement and supply chain management practices will eliminate the notion of having multiple suppliers to mitigate for unsatisfactory service.","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133811308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The general objective of this study was to investigate the influence of multichannel retailing networks on the performance of selected fashion outlets in Nairobi.Methodology: The researcher used a descriptive research design, and the population and area of study was drawn from sampled outlets within Nairobi. The studies adopted stratified random sampling technique from the target population, as well as carried out a pilot study to pretest and validate the questionnaire. Multiple regression models were used to find out the importance of each of the four variables with reverence to the influence of multichannel retailing networks on the performance of selected fashion outlets in Nairobi.Results: Data analysis revealed that shopping experience was important in explaining performance. This is supported by a p value of 0.01 which means that shopping experience is a statistically significant predictor of performance. Findings also revealed that distribution channel is important in determining performance as demonstrated by a p value of 0.00 and a beta coefficient of 0.468.this implied that distribution channel was a statistically significant predictor of performance. Findings also indicated that organization structure was important in determining performance as demonstrated by a p value of 0.000 and a beta coefficient of 0.352. Findings reveal that capital was important in explaining performance. This was supported by a p value of 0.03 and a beta coefficient of 0.107 which means that capital was a statistically significant predictor of performance.Unique contribution to theory, practice and policy: The study recommends that the management of retail fashion outlets in Nairobi to conduct a market survey in order to establish the optimal shopping experience levels in order to reach out to more customers’ and hence achieve high performance.
{"title":"INFLUENCE OF MULTICHANNEL SUPPLY CHAINS NETWORKS ON THE PERFORMANCE OF SELECTED RETAIL FASHION OUTLETS IN NAIROBI","authors":"M. Kinyanjui, K. Ngugi","doi":"10.47672/ajscm.62","DOIUrl":"https://doi.org/10.47672/ajscm.62","url":null,"abstract":"Purpose: The general objective of this study was to investigate the influence of multichannel retailing networks on the performance of selected fashion outlets in Nairobi.Methodology: The researcher used a descriptive research design, and the population and area of study was drawn from sampled outlets within Nairobi. The studies adopted stratified random sampling technique from the target population, as well as carried out a pilot study to pretest and validate the questionnaire. Multiple regression models were used to find out the importance of each of the four variables with reverence to the influence of multichannel retailing networks on the performance of selected fashion outlets in Nairobi.Results: Data analysis revealed that shopping experience was important in explaining performance. This is supported by a p value of 0.01 which means that shopping experience is a statistically significant predictor of performance. Findings also revealed that distribution channel is important in determining performance as demonstrated by a p value of 0.00 and a beta coefficient of 0.468.this implied that distribution channel was a statistically significant predictor of performance. Findings also indicated that organization structure was important in determining performance as demonstrated by a p value of 0.000 and a beta coefficient of 0.352. Findings reveal that capital was important in explaining performance. This was supported by a p value of 0.03 and a beta coefficient of 0.107 which means that capital was a statistically significant predictor of performance.Unique contribution to theory, practice and policy: The study recommends that the management of retail fashion outlets in Nairobi to conduct a market survey in order to establish the optimal shopping experience levels in order to reach out to more customers’ and hence achieve high performance.","PeriodicalId":114961,"journal":{"name":"American Journal of Supply Chain Management","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125281920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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