Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0113
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on diversity-sensitive communication, which refers to a mindful approach to the differences and similarities as they become apparent in interpersonal communication. The TOPOI model is introduced as a diversity-sensitive tool for identifying and responding to possible misunderstandings and miscommunications, and experiences of strangeness in interactions.
{"title":"Diversity-sensitive communication and the TOPOI model.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0113","DOIUrl":"https://doi.org/10.1079/9781789242409.0113","url":null,"abstract":"AbstractThis chapter focuses on diversity-sensitive communication, which refers to a mindful approach to the differences and similarities as they become apparent in interpersonal communication. The TOPOI model is introduced as a diversity-sensitive tool for identifying and responding to possible misunderstandings and miscommunications, and experiences of strangeness in interactions.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127205684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0137
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on the TOPOI area Tongue, which concerns the verbal and non-verbal language in which people express themselves. The chapter discusses the most important differences in the area of verbal and non-verbal language that can surface in interpersonal communication.
{"title":"The TOPOI area Tongue: verbal and non-verbal language.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0137","DOIUrl":"https://doi.org/10.1079/9781789242409.0137","url":null,"abstract":"AbstractThis chapter focuses on the TOPOI area Tongue, which concerns the verbal and non-verbal language in which people express themselves. The chapter discusses the most important differences in the area of verbal and non-verbal language that can surface in interpersonal communication.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133950356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0269
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on the TOPOI area Intentions, which contains people's intrinsic motives when communicating. Two perspectives on people's deeper motives are discussed, trying to illustrate how behind all behaviour lies positive intention. The chapter also reflects on the ways in which people can experience others' reactions to their efforts (i.e., recognition, rejection or disregard) or, conversely, how people can respond to the efforts of others.
{"title":"The TOPOI area Intentions: motives.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0269","DOIUrl":"https://doi.org/10.1079/9781789242409.0269","url":null,"abstract":"AbstractThis chapter focuses on the TOPOI area Intentions, which contains people's intrinsic motives when communicating. Two perspectives on people's deeper motives are discussed, trying to illustrate how behind all behaviour lies positive intention. The chapter also reflects on the ways in which people can experience others' reactions to their efforts (i.e., recognition, rejection or disregard) or, conversely, how people can respond to the efforts of others.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116108616","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0023
E. Hoffman, A. Verdooren
AbstractThis chapter discusses various perspectives, theories and aspects of culture in order to lay the foundation for an approach to intercultural communication, competence and interaction discussed in succeeding chapters.
摘要本章讨论文化的各种观点、理论和方面，为后续章节讨论的跨文化交际、能力和互动方法奠定基础。
{"title":"Culture: everywhere and nowhere.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0023","DOIUrl":"https://doi.org/10.1079/9781789242409.0023","url":null,"abstract":"AbstractThis chapter discusses various perspectives, theories and aspects of culture in order to lay the foundation for an approach to intercultural communication, competence and interaction discussed in succeeding chapters.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116325442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0049
E. Hoffman, A. Verdooren
AbstractBuilding on several notions and aspects of culture, this chapter takes a closer look at intercultural competence. It ends by arguing that diversity competence is a more appropriate term for the competence discussed here.
{"title":"From intercultural competence to diversity competence.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0049","DOIUrl":"https://doi.org/10.1079/9781789242409.0049","url":null,"abstract":"AbstractBuilding on several notions and aspects of culture, this chapter takes a closer look at intercultural competence. It ends by arguing that diversity competence is a more appropriate term for the competence discussed here.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124842644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0317
E. Hoffman, A. Verdooren
AbstractThis chapter illustrates two practical applications of the TOPOI model for intercultural communication. The first case deals with cultural boundaries impacting the effectiveness of a global team. The second case involves a situation where one party makes unexpected requests.
{"title":"Applications of the TOPOI model.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0317","DOIUrl":"https://doi.org/10.1079/9781789242409.0317","url":null,"abstract":"AbstractThis chapter illustrates two practical applications of the TOPOI model for intercultural communication. The first case deals with cultural boundaries impacting the effectiveness of a global team. The second case involves a situation where one party makes unexpected requests.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132272605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0243
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on the TOPOI area Organization, which is the institutional context in which interpersonal communication takes place. Different levels (macro, meso and micro) of the institutional context of communication are discussed.
{"title":"The TOPOI area Organization.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0243","DOIUrl":"https://doi.org/10.1079/9781789242409.0243","url":null,"abstract":"AbstractThis chapter focuses on the TOPOI area Organization, which is the institutional context in which interpersonal communication takes place. Different levels (macro, meso and micro) of the institutional context of communication are discussed.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134305909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0213
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on the TOPOI area Persons, which represents the relationship level in communication, and entails the identities of the conversation partners and their mutual relationship. This area is extremely important for intercultural communication, since people, when it comes to experiences of strangeness, often feel directly and personally affected as to who they are and how they experience their relationship with others.
{"title":"The TOPOI area Persons: identity and relationship.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0213","DOIUrl":"https://doi.org/10.1079/9781789242409.0213","url":null,"abstract":"AbstractThis chapter focuses on the TOPOI area Persons, which represents the relationship level in communication, and entails the identities of the conversation partners and their mutual relationship. This area is extremely important for intercultural communication, since people, when it comes to experiences of strangeness, often feel directly and personally affected as to who they are and how they experience their relationship with others.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130082979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0077
E. Hoffman, A. Verdooren
AbstractThis chapter discusses two critical issues concerning diversity competence: power and ethics. These issues can, in practice, lead to intense challenges and dilemmas when living or working in an international, multi-ethnic or multi-religious environment.
{"title":"Critical diversity issues: power and ethics.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0077","DOIUrl":"https://doi.org/10.1079/9781789242409.0077","url":null,"abstract":"AbstractThis chapter discusses two critical issues concerning diversity competence: power and ethics. These issues can, in practice, lead to intense challenges and dilemmas when living or working in an international, multi-ethnic or multi-religious environment.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130627610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789242409.0187
E. Hoffman, A. Verdooren
AbstractThis chapter focuses on the TOPOI area Order, which is the content level of communication and entails the exchange of the views and logic of the participants in an interaction. The chapter first explains how through punctuation, as a process of order, individual differences in view come about. Subsequently, it discusses a number of prevailing collective world views that (due to the circular character of communication) deeply influence individuals' views. In addition to their views, people's styles of thinking and reasoning are also influenced by dominant collective systems of thought. Two examples of this are discussed, namely, 'Western' and 'Eastern' thinking, before making a distinction between inductive and deductive thinking.
{"title":"The TOPOI area Order: views and logic.","authors":"E. Hoffman, A. Verdooren","doi":"10.1079/9781789242409.0187","DOIUrl":"https://doi.org/10.1079/9781789242409.0187","url":null,"abstract":"AbstractThis chapter focuses on the TOPOI area Order, which is the content level of communication and entails the exchange of the views and logic of the participants in an interaction. The chapter first explains how through punctuation, as a process of order, individual differences in view come about. Subsequently, it discusses a number of prevailing collective world views that (due to the circular character of communication) deeply influence individuals' views. In addition to their views, people's styles of thinking and reasoning are also influenced by dominant collective systems of thought. Two examples of this are discussed, namely, 'Western' and 'Eastern' thinking, before making a distinction between inductive and deductive thinking.","PeriodicalId":117898,"journal":{"name":"Diversity competence: cultures don't meet, people do","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116665451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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