Pub Date : 2015-07-14DOI: 10.1108/ILDS-04-2015-0013
Henrik Haagensen
Purpose – The purpose of this paper is to present a new service providing Danish citizens access to articles from printed journals delivered in a digital form. Design/methodology/approach – The paper describes the interlibrary loan infrastructure between Danish libraries and the legal agreement between the copyright holders and the State and University Library. Findings – The service already covers 82 per cent of the Danish population. Originality/value – The digital article service is a rather unique service, especially regarding the delivery of articles from popular printed magazines in digital form to the patrons.
{"title":"The digital article service at the State and University Library, Aarhus, Denmark","authors":"Henrik Haagensen","doi":"10.1108/ILDS-04-2015-0013","DOIUrl":"https://doi.org/10.1108/ILDS-04-2015-0013","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000– The purpose of this paper is to present a new service providing Danish citizens access to articles from printed journals delivered in a digital form. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000– The paper describes the interlibrary loan infrastructure between Danish libraries and the legal agreement between the copyright holders and the State and University Library. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000– The service already covers 82 per cent of the Danish population. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000– The digital article service is a rather unique service, especially regarding the delivery of articles from popular printed magazines in digital form to the patrons.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"134 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126061519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-07-14DOI: 10.1108/ILDS-05-2015-0017
R. Bérard, Etienne Fleuret, Jacqueline Gillet, Jean-Yves Mougel
Purpose – The purpose of the paper is to describe the current situation at the Institute for Scientific and Technical Information (INIST) the French document supply centre after their difficulties with open access articles during 2013. Design/methodology/approach – A narrative and analytical explanation by the director of INIST. Findings – That INIST will no longer service the commercial sector and will provide documents to researchers in CNRS for free and priced to French higher education establishments. The growth in open access will mean that INIST is ceasing to be an industrial scale operation and will be concerned primarily with “long tail” requests. Originality/value – Certainly, the only account in English of the difficulties that INIST has faced in the past three years and how they have been dealt with.
{"title":"Academia and document supply: unsustainable contradictions at INIST?","authors":"R. Bérard, Etienne Fleuret, Jacqueline Gillet, Jean-Yves Mougel","doi":"10.1108/ILDS-05-2015-0017","DOIUrl":"https://doi.org/10.1108/ILDS-05-2015-0017","url":null,"abstract":"Purpose – The purpose of the paper is to describe the current situation at the Institute for Scientific and Technical Information (INIST) the French document supply centre after their difficulties with open access articles during 2013. Design/methodology/approach – A narrative and analytical explanation by the director of INIST. Findings – That INIST will no longer service the commercial sector and will provide documents to researchers in CNRS for free and priced to French higher education establishments. The growth in open access will mean that INIST is ceasing to be an industrial scale operation and will be concerned primarily with “long tail” requests. Originality/value – Certainly, the only account in English of the difficulties that INIST has faced in the past three years and how they have been dealt with.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124580100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-07-14DOI: 10.1108/ILDS-05-2015-0015
S. Marvin
Purpose – The purpose of this study is to investigate the developments in resource sharing in Latin America. Design/methodology/approach – The approach is based on research carried out in a number of countries in Latin America financed and supported by a number of organizations, including the International Federation of Library Associations and Institutions (IFLA), The International Network for the Availability of Scientific Publication (INASP) and The International Coalition of Library Consortia (ICOLC). Findings – Dominance of English language databases, publications and indexing has notably created a barrier for access and entry of Spanish language publications in Latin America. The consortia project encountered barriers of language and infrastructure, conflicts with trade barriers, the value of forming consortia and the values of literacy. Prospects of positive change were noted with engagement in electronic resources. Originality/value – One of the very few studies of developments in resource sharing...
{"title":"Resource sharing in Latin America","authors":"S. Marvin","doi":"10.1108/ILDS-05-2015-0015","DOIUrl":"https://doi.org/10.1108/ILDS-05-2015-0015","url":null,"abstract":"Purpose – The purpose of this study is to investigate the developments in resource sharing in Latin America. Design/methodology/approach – The approach is based on research carried out in a number of countries in Latin America financed and supported by a number of organizations, including the International Federation of Library Associations and Institutions (IFLA), The International Network for the Availability of Scientific Publication (INASP) and The International Coalition of Library Consortia (ICOLC). Findings – Dominance of English language databases, publications and indexing has notably created a barrier for access and entry of Spanish language publications in Latin America. The consortia project encountered barriers of language and infrastructure, conflicts with trade barriers, the value of forming consortia and the values of literacy. Prospects of positive change were noted with engagement in electronic resources. Originality/value – One of the very few studies of developments in resource sharing...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131872959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-07-14DOI: 10.1108/ILDS-05-2015-0016
Mike McGrath
Purpose – This paper aims to review the current LIS literature for document supply, resource sharing and other issues such as open access that have an impact on the service. Design/methodology/approach – The approach is based on the scanning of about 150 journals, reports, websites and blogs. Findings – Important changes are taking place at the British Library. The new (4th) edition of the STM report is well worth reading. Much again, on open access, particularly the high costs of Gold. Elsevier comes in for some more bad press. Originality/value – The only regular literature review that focuses on interlending, document supply and related issues.
{"title":"Interlending and document supply: a review of the recent literature: 90","authors":"Mike McGrath","doi":"10.1108/ILDS-05-2015-0016","DOIUrl":"https://doi.org/10.1108/ILDS-05-2015-0016","url":null,"abstract":"Purpose – This paper aims to review the current LIS literature for document supply, resource sharing and other issues such as open access that have an impact on the service. Design/methodology/approach – The approach is based on the scanning of about 150 journals, reports, websites and blogs. Findings – Important changes are taking place at the British Library. The new (4th) edition of the STM report is well worth reading. Much again, on open access, particularly the high costs of Gold. Elsevier comes in for some more bad press. Originality/value – The only regular literature review that focuses on interlending, document supply and related issues.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"78 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128387799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-07-14DOI: 10.1108/ILDS-05-2015-0014
Sharon Ince, John L. Irwin
Purpose – The purpose of this paper is to demonstrate the process of implementing LibGuides content management system (CMS) eReserves with Blackboard integration to streamline workflow for the end-user and staff workflow. Design/methodology/approach – Based on some of the issues with the existing system, there was a need to improve workflow for the user and staff. The previous course reserve process included a non-automated process. Implementing the LibGuides CMS eReserves module training for circulation staff consisted of in-person instruction and creating a tutorial with step by step directions for staff. The library sent out many email announcements and corresponded with individual faculty members. The authors also worked with the instructional designers for feedback and best practices when developing Blackboard courses, specifically online courses. The authors also developed an information page with a tutorial. Findings – Findings indicate that the LibGuides CMS eReserves module is a success. The quick implementation process and ease of use for end-users and staff have proven to be beneficial. With the launch of the new system in fiscal year: 2013-2014, this revitalized the Seton Hall University eReserves program with a 142 per cent increase in usage. There could be many contributing factors to the increase in usage: the online form, direct links to Blackboard, the increase in online courses, etc. eReserves are up 42 per cent as of April for this year. Originality/value – At the time of our evaluation, there were no other libraries using the eReserves module. The authors reviewed the literature and found no published articles about LibGuides CMS eReserves module.
{"title":"LibGuides CMS eReserves: simplify delivering course reserves through Blackboard","authors":"Sharon Ince, John L. Irwin","doi":"10.1108/ILDS-05-2015-0014","DOIUrl":"https://doi.org/10.1108/ILDS-05-2015-0014","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000– The purpose of this paper is to demonstrate the process of implementing LibGuides content management system (CMS) eReserves with Blackboard integration to streamline workflow for the end-user and staff workflow. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000– Based on some of the issues with the existing system, there was a need to improve workflow for the user and staff. The previous course reserve process included a non-automated process. Implementing the LibGuides CMS eReserves module training for circulation staff consisted of in-person instruction and creating a tutorial with step by step directions for staff. The library sent out many email announcements and corresponded with individual faculty members. The authors also worked with the instructional designers for feedback and best practices when developing Blackboard courses, specifically online courses. The authors also developed an information page with a tutorial. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000– Findings indicate that the LibGuides CMS eReserves module is a success. The quick implementation process and ease of use for end-users and staff have proven to be beneficial. With the launch of the new system in fiscal year: 2013-2014, this revitalized the Seton Hall University eReserves program with a 142 per cent increase in usage. There could be many contributing factors to the increase in usage: the online form, direct links to Blackboard, the increase in online courses, etc. eReserves are up 42 per cent as of April for this year. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000– At the time of our evaluation, there were no other libraries using the eReserves module. The authors reviewed the literature and found no published articles about LibGuides CMS eReserves module.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116719462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-03-2015-0009
Mike McGrath
Purpose – The purpose of this paper is to review the current LIS literature relating to Interlending and Document Supply and related issues such as open access. Design/methodology/approach – This paper is based on a reading of about 150 journals together with reports, blogs, web sites, etc. Findings – This paper argues that the tipping point for open access has already arrived and is now acknowledged widely. Now new tensions and complications are emerging to do with funding and control. Significant changes in UK copyright law, specifically contract no longer trumping copyright will have widespread ramifications. Originality/value – This paper is the only review of the LIS literature that focuses on Interlending and Document Supply and related issues.
{"title":"Interlending and document supply: a review of the recent literature: No 89","authors":"Mike McGrath","doi":"10.1108/ILDS-03-2015-0009","DOIUrl":"https://doi.org/10.1108/ILDS-03-2015-0009","url":null,"abstract":"Purpose – The purpose of this paper is to review the current LIS literature relating to Interlending and Document Supply and related issues such as open access. Design/methodology/approach – This paper is based on a reading of about 150 journals together with reports, blogs, web sites, etc. Findings – This paper argues that the tipping point for open access has already arrived and is now acknowledged widely. Now new tensions and complications are emerging to do with funding and control. Significant changes in UK copyright law, specifically contract no longer trumping copyright will have widespread ramifications. Originality/value – This paper is the only review of the LIS literature that focuses on Interlending and Document Supply and related issues.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115177771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-02-2015-0006
J. Chelin
Purpose – This paper outlines the aims, activities and outcomes of a project to pilot a reciprocal borrowing scheme between public and academic libraries using existing cards, i.e. public library cards in the academic library and university ID cards in the public libraries. Design/methodology/approach – This is a case study providing practical information about the establishment and promotion of the service, and recounting the feedback from surveys of participants, prospective users and library staff. Findings – The project outcomes indicate that the reciprocal use of existing library cards between institutions and public libraries in a geographical area: was relatively simple once set up; was appreciated by all those who participated; had few teething problems; had had no appreciable impact on the availability of academic stock to University of the West of England (UWE) students; increased public library and academic library usage by target groups, e.g. school students 16 years and over, enabled the public library service to provide a significantly better offer of resources to its community, especially those who needed access to specialised stock, not normally available in a general public library service. Originality/value – The partnership between LibrariesWest (led by South Gloucestershire Libraries) and UWE Bristol Library Services is not unusual. However, the approach taken, i.e. to allow borrowers to use their own libraries’ cards without any data sharing between the respective systems, is fairly unique. The processes involved and the evaluation of the scheme are of value to other prospective partnerships where organisations are geographically aligned.
{"title":"Open Doors: library cross-sector co-operation in Bristol, UK","authors":"J. Chelin","doi":"10.1108/ILDS-02-2015-0006","DOIUrl":"https://doi.org/10.1108/ILDS-02-2015-0006","url":null,"abstract":"Purpose \u0000 \u0000– This paper outlines the aims, activities and outcomes of a project to pilot a reciprocal borrowing scheme between public and academic libraries using existing cards, i.e. public library cards in the academic library and university ID cards in the public libraries. \u0000 \u0000Design/methodology/approach \u0000 \u0000– This is a case study providing practical information about the establishment and promotion of the service, and recounting the feedback from surveys of participants, prospective users and library staff. \u0000 \u0000Findings \u0000 \u0000– The project outcomes indicate that the reciprocal use of existing library cards between institutions and public libraries in a geographical area: was relatively simple once set up; was appreciated by all those who participated; had few teething problems; had had no appreciable impact on the availability of academic stock to University of the West of England (UWE) students; increased public library and academic library usage by target groups, e.g. school students 16 years and over, enabled the public library service to provide a significantly better offer of resources to its community, especially those who needed access to specialised stock, not normally available in a general public library service. \u0000 \u0000Originality/value \u0000 \u0000– The partnership between LibrariesWest (led by South Gloucestershire Libraries) and UWE Bristol Library Services is not unusual. However, the approach taken, i.e. to allow borrowers to use their own libraries’ cards without any data sharing between the respective systems, is fairly unique. The processes involved and the evaluation of the scheme are of value to other prospective partnerships where organisations are geographically aligned.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130792324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-01-2015-0002
Xiaoxia Yao, Yongchao Zhao
Purpose – To purpose of this study is to describe and to demonstrate the value of a consortium purchase of the ProQuest Dissertations and Theses full-text database (PQDT) in China. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the China Academic Library & Information System Administrative Center. Findings – That the PQDT database has steadily increased the use of theses in China with more institutions subscribing every year. The PQDT full-text database has become one of the most cost effective databases cooperatively purchased in China. Originality/value – One of the few in-depth studies of the use of the PQDT database.
{"title":"Cooperative purchase and use: a study of the ProQuest full text database of dissertations and theses (PQDT)","authors":"Xiaoxia Yao, Yongchao Zhao","doi":"10.1108/ILDS-01-2015-0002","DOIUrl":"https://doi.org/10.1108/ILDS-01-2015-0002","url":null,"abstract":"Purpose – To purpose of this study is to describe and to demonstrate the value of a consortium purchase of the ProQuest Dissertations and Theses full-text database (PQDT) in China. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the China Academic Library & Information System Administrative Center. Findings – That the PQDT database has steadily increased the use of theses in China with more institutions subscribing every year. The PQDT full-text database has become one of the most cost effective databases cooperatively purchased in China. Originality/value – One of the few in-depth studies of the use of the PQDT database.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133087639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-03-2015-0007
M. Werner
Purpose – This paper aims to investigate the document delivery demand at the University of Kent and describes the recent changes to the document delivery service and their impact. Design/methodology/approach – Statistical data from 2007 to 2015 and user feedback have been examined. Findings – There is a combination of reasons behind the high level of demand for interlibrary loan (ILL) material at the University of Kent, most notably the specific needs of users and library policy regarding document delivery. Originality/value – A study of one of the very few UK universities to experience an increase in ILL in the past few years.
{"title":"Document delivery demand and service review at the University of Kent","authors":"M. Werner","doi":"10.1108/ILDS-03-2015-0007","DOIUrl":"https://doi.org/10.1108/ILDS-03-2015-0007","url":null,"abstract":"Purpose – This paper aims to investigate the document delivery demand at the University of Kent and describes the recent changes to the document delivery service and their impact. Design/methodology/approach – Statistical data from 2007 to 2015 and user feedback have been examined. Findings – There is a combination of reasons behind the high level of demand for interlibrary loan (ILL) material at the University of Kent, most notably the specific needs of users and library policy regarding document delivery. Originality/value – A study of one of the very few UK universities to experience an increase in ILL in the past few years.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125552368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-02-2015-0004
Joachim Schöpfel
Purpose – The paper aims to investigate the impact of the open access movement on the document supply of grey literature. Design/methodology/approach – The paper is based on a comparative survey of five major scientific and technical information centres: The British Library (UK), KM (Canada), INIST-CNRS (France), KISTI (South Korea) and TIB Hannover (Germany). Findings – The five institutions supplied less than 1.8 million supplied items in 2014, i.e. half of the activity in 2004 (−55 per cent). There were 85,000 grey documents, mainly conference proceedings and reports, i.e. 5 per cent of the overall activity, a historically low level compared to 2004 (−72 per cent). At the same time, they continue to expand their open access strategies. Just as in 2004 and 2008, these strategies are specific, and they reflect institutional and national choices rather than global approaches, with two or three common or comparable projects (PubMed Central, national repositories, attribution of DOIs to datasets, dissertations and other objects). In spite of all differences, their development reveals some common features, like budget cuts, legal barriers (copyright), focus on domestic needs and open access policies to foster dissemination and impact of research results. Document supply for corporate customers tends to become a business-to-business service, while the delivery for the public sector relies more, than before, on resource sharing and networking with academic and public libraries. Except perhaps for the TIB Hannover, the declining importance of grey literature points towards their changing role – less intermediation, less acquisition and collection development and more high-value services, more dissemination and preservation capacities designed for the scientific community needs (research excellence, open access, data management, etc.). Originality/value – The paper is a follow-up study of two surveys published in 2006 and 2009.
{"title":"Document Supply of Grey Literature and Open Access: Ten Years Later","authors":"Joachim Schöpfel","doi":"10.1108/ILDS-02-2015-0004","DOIUrl":"https://doi.org/10.1108/ILDS-02-2015-0004","url":null,"abstract":"Purpose \u0000– The paper aims to investigate the impact of the open access movement on the document supply of grey literature. \u0000 \u0000Design/methodology/approach \u0000– The paper is based on a comparative survey of five major scientific and technical information centres: The British Library (UK), KM (Canada), INIST-CNRS (France), KISTI (South Korea) and TIB Hannover (Germany). \u0000 \u0000Findings \u0000– The five institutions supplied less than 1.8 million supplied items in 2014, i.e. half of the activity in 2004 (−55 per cent). There were 85,000 grey documents, mainly conference proceedings and reports, i.e. 5 per cent of the overall activity, a historically low level compared to 2004 (−72 per cent). At the same time, they continue to expand their open access strategies. Just as in 2004 and 2008, these strategies are specific, and they reflect institutional and national choices rather than global approaches, with two or three common or comparable projects (PubMed Central, national repositories, attribution of DOIs to datasets, dissertations and other objects). In spite of all differences, their development reveals some common features, like budget cuts, legal barriers (copyright), focus on domestic needs and open access policies to foster dissemination and impact of research results. Document supply for corporate customers tends to become a business-to-business service, while the delivery for the public sector relies more, than before, on resource sharing and networking with academic and public libraries. Except perhaps for the TIB Hannover, the declining importance of grey literature points towards their changing role – less intermediation, less acquisition and collection development and more high-value services, more dissemination and preservation capacities designed for the scientific community needs (research excellence, open access, data management, etc.). \u0000 \u0000Originality/value \u0000– The paper is a follow-up study of two surveys published in 2006 and 2009.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"129 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121193132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}