Pub Date : 2014-08-14DOI: 10.1108/ILDS-09-2013-0026
Mark Kluzek
Purpose – The purpose of this paper is to report on current interlending and document delivery of e-books and e-journals in the UK and analyse the challenges encountered in such practices, using the experiences at King's College London as an example. Design/methodology/approach – The author uses a case study approach. Findings – Most UK libraries and higher education institutions negotiate the usage terms for their e-resources through Jisc's NESLI2 model license agreement. While the terms of this agreement work relatively well for document delivery of e-journal articles, allowing for secure electronic document transmission under prescribed circumstances, the interlending of e-books remains problematic. Research limitations/implications – The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions. Practical implications – This will enable UK library professionals to better ...
{"title":"A practical guide to e-journal and e-book supply – a UK perspective","authors":"Mark Kluzek","doi":"10.1108/ILDS-09-2013-0026","DOIUrl":"https://doi.org/10.1108/ILDS-09-2013-0026","url":null,"abstract":"Purpose – The purpose of this paper is to report on current interlending and document delivery of e-books and e-journals in the UK and analyse the challenges encountered in such practices, using the experiences at King's College London as an example. Design/methodology/approach – The author uses a case study approach. Findings – Most UK libraries and higher education institutions negotiate the usage terms for their e-resources through Jisc's NESLI2 model license agreement. While the terms of this agreement work relatively well for document delivery of e-journal articles, allowing for secure electronic document transmission under prescribed circumstances, the interlending of e-books remains problematic. Research limitations/implications – The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions. Practical implications – This will enable UK library professionals to better ...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128068420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-14DOI: 10.1108/ILDS-01-2014-0008
M. Moreno, Anne Xu
Purpose – The purpose of this paper is to discuss the development of digitisation practices at the National Library of Australia Document Supply Service, its convergence with similar efforts in the Library's Digitisation and Photography Branch, and how the Library used Relais to manage and report on its digitisation activities. Design/methodology/approach – The authors use a case study approach and their own personal experiences with implementing these services. Findings – Digitisation based on ILL/DD user demand contributes to building a library's digital collections and helps to preserve valuable collections. Libraries are encouraged to seize opportunities that help to achieve its strategic goals, experiment with new and different approaches and technologies, persevere in the face of obstacles or slow uptake of ideas and solutions, and never stop looking for opportunities to improve user services. Originality/value – This paper was originally presented at the IFLA World Library and Information Congress,...
{"title":"Innovation during evolution: Document Supply Service digitises library collections","authors":"M. Moreno, Anne Xu","doi":"10.1108/ILDS-01-2014-0008","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0008","url":null,"abstract":"Purpose – The purpose of this paper is to discuss the development of digitisation practices at the National Library of Australia Document Supply Service, its convergence with similar efforts in the Library's Digitisation and Photography Branch, and how the Library used Relais to manage and report on its digitisation activities. Design/methodology/approach – The authors use a case study approach and their own personal experiences with implementing these services. Findings – Digitisation based on ILL/DD user demand contributes to building a library's digital collections and helps to preserve valuable collections. Libraries are encouraged to seize opportunities that help to achieve its strategic goals, experiment with new and different approaches and technologies, persevere in the face of obstacles or slow uptake of ideas and solutions, and never stop looking for opportunities to improve user services. Originality/value – This paper was originally presented at the IFLA World Library and Information Congress,...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115821240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-14DOI: 10.1108/ILDS-12-2013-0037
McGrath Mike
Purpose – The purpose of this paper is to provide a review of the literature concerning interlending and document supply. Design/methodology/approach – A review based on the reading of over 150 journals and related material including reports, conferences and blogs. Findings – This review has concerned itself primarily with the recent developments in open access and the impact that these will have on document supply. However some articles of importance in document supply as such have been noted. Originality/value – This paper represents a useful resource for librarians and others concerned with interlending and document supply as well as such related matters as resource sharing and open access.
{"title":"Interlending and document supply: a review of the recent literature: 85","authors":"McGrath Mike","doi":"10.1108/ILDS-12-2013-0037","DOIUrl":"https://doi.org/10.1108/ILDS-12-2013-0037","url":null,"abstract":"Purpose – The purpose of this paper is to provide a review of the literature concerning interlending and document supply. Design/methodology/approach – A review based on the reading of over 150 journals and related material including reports, conferences and blogs. Findings – This review has concerned itself primarily with the recent developments in open access and the impact that these will have on document supply. However some articles of importance in document supply as such have been noted. Originality/value – This paper represents a useful resource for librarians and others concerned with interlending and document supply as well as such related matters as resource sharing and open access.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115178185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-14DOI: 10.1108/ILDS-01-2015-0003
Tina Baich
Purpose – The purpose of this paper is to examine interlibrary loan (ILL) requests for open access materials submitted during fiscal years 2012 and 2013 and to consider the implications of open access for resource sharing. Design/methodology/approach – Borrowing requests for open access materials were quantitatively analyzed and compared to total borrowing requests and open access borrowing requests from the previous two fiscal years. Findings – During the period studied, borrowing requests for open access materials increased, while overall requests held steady. The difficulty users have in navigating the online information environment makes it unlikely that ILL requests will decrease significantly due to the growing amount of open access material available. Originality/value – The literature discussing the relationship between open access and ILL has expanded in recent years, but largely focuses on the negative impact of open access on resource sharing. This paper presents an update on previous research ...
{"title":"Open Access: Help or Hindrance to Resource Sharing?","authors":"Tina Baich","doi":"10.1108/ILDS-01-2015-0003","DOIUrl":"https://doi.org/10.1108/ILDS-01-2015-0003","url":null,"abstract":"Purpose – The purpose of this paper is to examine interlibrary loan (ILL) requests for open access materials submitted during fiscal years 2012 and 2013 and to consider the implications of open access for resource sharing. Design/methodology/approach – Borrowing requests for open access materials were quantitatively analyzed and compared to total borrowing requests and open access borrowing requests from the previous two fiscal years. Findings – During the period studied, borrowing requests for open access materials increased, while overall requests held steady. The difficulty users have in navigating the online information environment makes it unlikely that ILL requests will decrease significantly due to the growing amount of open access material available. Originality/value – The literature discussing the relationship between open access and ILL has expanded in recent years, but largely focuses on the negative impact of open access on resource sharing. This paper presents an update on previous research ...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"616 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116399547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-14DOI: 10.1108/ILDS-12-2013-0038
Brenda Bailey-Hainer, A. Beaubien, B. Posner, E. Simpson
Purpose – The purpose of this paper is to highlight significant changes in the information discovery landscape; discuss evolution in discovery systems and their connection to resource sharing; discuss the use of best practices by resource sharing practitioners; and describe new collaborations among libraries that change the definition of resource sharing. Design/methodology/approach – The authors observed the library landscape with a focus on discovery systems, interlending systems, and collaborative resource sharing models and reviewed literature related to these areas to structure discussion and draw conclusions about the changing role and definition of resource sharing. Findings – Innovations in discovery have significant impact on library resource sharing. Resource sharing practitioners are using best practices to improve services and develop new roles. New models for collaboration are changing the definition of library resource sharing. Originality/value – This paper positions resource sharing as a d...
{"title":"Rethinking library resource sharing: new models for collaboration","authors":"Brenda Bailey-Hainer, A. Beaubien, B. Posner, E. Simpson","doi":"10.1108/ILDS-12-2013-0038","DOIUrl":"https://doi.org/10.1108/ILDS-12-2013-0038","url":null,"abstract":"Purpose – The purpose of this paper is to highlight significant changes in the information discovery landscape; discuss evolution in discovery systems and their connection to resource sharing; discuss the use of best practices by resource sharing practitioners; and describe new collaborations among libraries that change the definition of resource sharing. Design/methodology/approach – The authors observed the library landscape with a focus on discovery systems, interlending systems, and collaborative resource sharing models and reviewed literature related to these areas to structure discussion and draw conclusions about the changing role and definition of resource sharing. Findings – Innovations in discovery have significant impact on library resource sharing. Resource sharing practitioners are using best practices to improve services and develop new roles. New models for collaboration are changing the definition of library resource sharing. Originality/value – This paper positions resource sharing as a d...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124044484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-14DOI: 10.1108/ILDS-01-2014-0010
David P. Atkins, J. Greenwood, Pambanisha Whaley
Purpose – In 2010 and 2013, the libraries in the Association of Southeastern Research Libraries (ASERL) were surveyed to identify benchmarks and programs to support resource sharing. Benchmarks and challenges identified generate discussions regarding programming, networking, and other support to improve resource sharing operations. This paper seeks to address these issues. Design/methodology/approach – This study compares and contrasts the two surveys using mixed methods data analysis. This study assesses ILL performance and explores the challenges and trends interlibrary loan practitioners see today. Findings – The article identifies changes and trends in consortia-wide transaction volumes; staffing levels; campus document delivery; professional issues and challenges; and library organizational schemes. Research limitations/implications – The study did not include data from constituencies outside of interlibrary loan. It also did not include interview follow-ups with survey participants to discuss challe...
{"title":"Benchmarking and pondering ASERL interlibrary loan operations, 2010 and 2013","authors":"David P. Atkins, J. Greenwood, Pambanisha Whaley","doi":"10.1108/ILDS-01-2014-0010","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0010","url":null,"abstract":"Purpose – In 2010 and 2013, the libraries in the Association of Southeastern Research Libraries (ASERL) were surveyed to identify benchmarks and programs to support resource sharing. Benchmarks and challenges identified generate discussions regarding programming, networking, and other support to improve resource sharing operations. This paper seeks to address these issues. Design/methodology/approach – This study compares and contrasts the two surveys using mixed methods data analysis. This study assesses ILL performance and explores the challenges and trends interlibrary loan practitioners see today. Findings – The article identifies changes and trends in consortia-wide transaction volumes; staffing levels; campus document delivery; professional issues and challenges; and library organizational schemes. Research limitations/implications – The study did not include data from constituencies outside of interlibrary loan. It also did not include interview follow-ups with survey participants to discuss challe...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132215940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-11-18DOI: 10.1108/ILDS-09-2013-0027
Ryan Litsey, K. Ketner
Purpose – The purpose of this paper is to review the impact on interlibrary loans presented by electronic books, and to provide a starting point for discussion. Design/methodology/approach – The authors review the advantages and challenges to interlibrary loans presented by electronic books and recommend a course of action for the academic library community. Findings – The model of providing content in electronic book format threatens one of the oldest traditions in libraries: the tradition of sharing. Now libraries must take it upon themselves to create technologies that support their tradition of sharing while accounting for the uniqueness of ebooks. Originality/value – This paper aims to initiate a discussion and brainstorming process within libraries which can honor the tradition of interlibrary loans by applying it to electronic books.
{"title":"Oh the possibilities: ebook lending and interlibrary loan","authors":"Ryan Litsey, K. Ketner","doi":"10.1108/ILDS-09-2013-0027","DOIUrl":"https://doi.org/10.1108/ILDS-09-2013-0027","url":null,"abstract":"Purpose – The purpose of this paper is to review the impact on interlibrary loans presented by electronic books, and to provide a starting point for discussion. Design/methodology/approach – The authors review the advantages and challenges to interlibrary loans presented by electronic books and recommend a course of action for the academic library community. Findings – The model of providing content in electronic book format threatens one of the oldest traditions in libraries: the tradition of sharing. Now libraries must take it upon themselves to create technologies that support their tradition of sharing while accounting for the uniqueness of ebooks. Originality/value – This paper aims to initiate a discussion and brainstorming process within libraries which can honor the tradition of interlibrary loans by applying it to electronic books.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134306229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-11-18DOI: 10.1108/ILDS-10-2013-0030
Collette Mak, Margaret W. Ellingson, Charla Lancaster
Purpose – This paper aims to describe how data were used to design and evaluate new services at Notre Dame and how data were used to evaluate changes in user behavior at Emory University. Design/methodology/approach – Each library (Emory, Virginia Polytechnic Institute and Notre Dame) describe sources, methods and applications of data, gathered through a variety of sources to plan and evaluate new services and user satisfaction. Findings – There is no one perfect approach to data-informed decision making; every approach has advantages, costs and disadvantages. What is important is that resource sharing practitioners become comfortable with a variety of assessment tools. Originality/value – The user experience is increasingly recognized as a critical part of any service or library product but most resource sharing practitioners have little to no background in assessment and statistics. This article provides an introduction to methods, sources and applications of data specifically applied to interlibrary loans.
{"title":"Does your data deliver for decision making? New directions for resource sharing assessment","authors":"Collette Mak, Margaret W. Ellingson, Charla Lancaster","doi":"10.1108/ILDS-10-2013-0030","DOIUrl":"https://doi.org/10.1108/ILDS-10-2013-0030","url":null,"abstract":"Purpose – This paper aims to describe how data were used to design and evaluate new services at Notre Dame and how data were used to evaluate changes in user behavior at Emory University. Design/methodology/approach – Each library (Emory, Virginia Polytechnic Institute and Notre Dame) describe sources, methods and applications of data, gathered through a variety of sources to plan and evaluate new services and user satisfaction. Findings – There is no one perfect approach to data-informed decision making; every approach has advantages, costs and disadvantages. What is important is that resource sharing practitioners become comfortable with a variety of assessment tools. Originality/value – The user experience is increasingly recognized as a critical part of any service or library product but most resource sharing practitioners have little to no background in assessment and statistics. This article provides an introduction to methods, sources and applications of data specifically applied to interlibrary loans.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123604761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-11-18DOI: 10.1108/ILDS-10-2013-0028
Ania López, P. Mayr
Purpose – The purpose of this paper is to describe the “ErwerbungsVorschlags-Assistent” (EVA), its underlying concepts and first usage statistics and experiences at the University Library of Duisburg-Essen, and explore its methodology of patron driven acquisition in regard to printed material, specifically interlibrary loan requests. Design/methodology/approach – The authors use a case study approach, describing the effects of the new system on existing ILL workflows and collection development decision-making. Findings – EVA has been in production in several German university libraries since October 2011. ILL requests are automatically compared to specific criteria in regard to their suitability as an acquisition, enriched with external data, and presented to the appropriate subject librarian. Originality/value – This paper was originally presented at the 2012 IFLA World Library and Information Congress in Helsinki, Finland, session 139, “Treating print in an increasingly digital collection: issues, dilem...
{"title":"EVA (ErwerbungsVorschlags-Assistant) assists in collection building! Using ILL data for patron-driven acquisition","authors":"Ania López, P. Mayr","doi":"10.1108/ILDS-10-2013-0028","DOIUrl":"https://doi.org/10.1108/ILDS-10-2013-0028","url":null,"abstract":"Purpose – The purpose of this paper is to describe the “ErwerbungsVorschlags-Assistent” (EVA), its underlying concepts and first usage statistics and experiences at the University Library of Duisburg-Essen, and explore its methodology of patron driven acquisition in regard to printed material, specifically interlibrary loan requests. Design/methodology/approach – The authors use a case study approach, describing the effects of the new system on existing ILL workflows and collection development decision-making. Findings – EVA has been in production in several German university libraries since October 2011. ILL requests are automatically compared to specific criteria in regard to their suitability as an acquisition, enriched with external data, and presented to the appropriate subject librarian. Originality/value – This paper was originally presented at the 2012 IFLA World Library and Information Congress in Helsinki, Finland, session 139, “Treating print in an increasingly digital collection: issues, dilem...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129972495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-11-18DOI: 10.1108/ILDS-08-2013-0023
Mike McGrath
Purpose – The purpose of this paper is to provide a review of the literature concerning interlending and document supply. Design/methodology/approach – The paper is based on the reading of over 130 journals and related material. Findings – Some interesting findings on document supply including an important Outsell report on document suppliers and some research showing that whilst users expect and often make do with what is immediately available, nonetheless over half of the responders use document supply services. Some substantial pieces are reviewed on Big Deals including the dramatic growth in deposits as a result of toughening up the NIH mandate and some further articles on the UK Finch report on open access. The significant developments in Open Access are reflected once again in a lengthy section in this review. Originality/value – The paper represents a useful resource for librarians and others concerned with interlending and document supply as well as such related matters as resource sharing and ope...
{"title":"Interlending and document supply: a review of the recent literature: 84","authors":"Mike McGrath","doi":"10.1108/ILDS-08-2013-0023","DOIUrl":"https://doi.org/10.1108/ILDS-08-2013-0023","url":null,"abstract":"Purpose – The purpose of this paper is to provide a review of the literature concerning interlending and document supply. Design/methodology/approach – The paper is based on the reading of over 130 journals and related material. Findings – Some interesting findings on document supply including an important Outsell report on document suppliers and some research showing that whilst users expect and often make do with what is immediately available, nonetheless over half of the responders use document supply services. Some substantial pieces are reviewed on Big Deals including the dramatic growth in deposits as a result of toughening up the NIH mandate and some further articles on the UK Finch report on open access. The significant developments in Open Access are reflected once again in a lengthy section in this review. Originality/value – The paper represents a useful resource for librarians and others concerned with interlending and document supply as well as such related matters as resource sharing and ope...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114690373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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