Pub Date : 2015-05-20DOI: 10.1108/ILDS-02-2015-0005
J. Raubenheimer, J. V. Niekerk
Purpose – The purpose of this paper is to review interlending development in South Africa and current trends in interlending. Design/methodology/approach – Literature study and survey. Findings – Interlending is still an essential service in South Africa. Interlending systems must be used effectively to ensure rapid delivery of requested interlibrary loans. There is a significant use of WorldShare ILL, but there is a scope for substantial development. Research limitations/implications – This is not a comprehensive study but focusses on current interlending activities at some of the larger South African academic and special libraries and the use of Online Computer Library Centre systems. Practical implications – The paper provides some historical information and the extent of current interlending and systems used. Social implications – The paper gives an indication of the value of interlending in South Africa and its contribution to information provision. Originality/value – The paper provides a snapshot o...
{"title":"An overview of the current state of interlibrary loans in South Africa","authors":"J. Raubenheimer, J. V. Niekerk","doi":"10.1108/ILDS-02-2015-0005","DOIUrl":"https://doi.org/10.1108/ILDS-02-2015-0005","url":null,"abstract":"Purpose – The purpose of this paper is to review interlending development in South Africa and current trends in interlending. Design/methodology/approach – Literature study and survey. Findings – Interlending is still an essential service in South Africa. Interlending systems must be used effectively to ensure rapid delivery of requested interlibrary loans. There is a significant use of WorldShare ILL, but there is a scope for substantial development. Research limitations/implications – This is not a comprehensive study but focusses on current interlending activities at some of the larger South African academic and special libraries and the use of Online Computer Library Centre systems. Practical implications – The paper provides some historical information and the extent of current interlending and systems used. Social implications – The paper gives an indication of the value of interlending in South Africa and its contribution to information provision. Originality/value – The paper provides a snapshot o...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"os-8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127977014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-20DOI: 10.1108/ILDS-12-2014-0060
Ylva Gavel
Purpose – The purpose of this paper is to describe how systems automating the local document supply process (such as integrated library systems and ILL management systems) can be integrated with systems automating regional document requesting (interlending). This is illustrated with a case study of DocFlow, an ILL management system developed in-house at Karolinska Institutet and its integration with Libris, the national interlending system in Sweden. Design/methodology/approach – The present paper describes how system integration between Libris and DocFlow was accomplished in practice. It also discusses various aspects of integration between systems offering automation of document supply. Findings – Integration between local document supply workflows and regional document request flows may involve techniques such as import of outgoing and incoming interlending requests, synchronization of status values between systems, exchange of messages between systems and quick links to the native interfaces of extern...
{"title":"Bringing the national interlending system into the local document supply process – a Swedish case study","authors":"Ylva Gavel","doi":"10.1108/ILDS-12-2014-0060","DOIUrl":"https://doi.org/10.1108/ILDS-12-2014-0060","url":null,"abstract":"Purpose – The purpose of this paper is to describe how systems automating the local document supply process (such as integrated library systems and ILL management systems) can be integrated with systems automating regional document requesting (interlending). This is illustrated with a case study of DocFlow, an ILL management system developed in-house at Karolinska Institutet and its integration with Libris, the national interlending system in Sweden. Design/methodology/approach – The present paper describes how system integration between Libris and DocFlow was accomplished in practice. It also discusses various aspects of integration between systems offering automation of document supply. Findings – Integration between local document supply workflows and regional document request flows may involve techniques such as import of outgoing and incoming interlending requests, synchronization of status values between systems, exchange of messages between systems and quick links to the native interfaces of extern...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130167929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-11-2014-0055
A. Appleyard
Purpose – The purpose of this study is to describe how the British Library Document Supply Service (BLDSS) is responding to changes in the provision of research content, redefining its services to suit varying audiences’ requirements and building on a flexible technology platform. Design/methodology/approach – This study is descriptive in nature. Findings – The British Library is responding well to the current competitive environment for Inter Library Loan (ILL) and document supply. Originality/value – This study includes an up-to-date assessment of the BLDSS and the changes, driven by the changing landscape, that are taking place.
{"title":"British Library Document Supply: an information service fit for the future","authors":"A. Appleyard","doi":"10.1108/ILDS-11-2014-0055","DOIUrl":"https://doi.org/10.1108/ILDS-11-2014-0055","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000– The purpose of this study is to describe how the British Library Document Supply Service (BLDSS) is responding to changes in the provision of research content, redefining its services to suit varying audiences’ requirements and building on a flexible technology platform. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000– This study is descriptive in nature. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000– The British Library is responding well to the current competitive environment for Inter Library Loan (ILL) and document supply. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000– This study includes an up-to-date assessment of the BLDSS and the changes, driven by the changing landscape, that are taking place.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"30 17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127813408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-04-2014-0022
J. Oh, Ji Won Lee
Purpose – This paper aims to review the evolution of a nation-wide Document Delivery Service in Korea over the past decade, focusing on how the service has been reconfigured to sustain and fortify its position as a central channel for accessing information in the era of abundant digital resources. Design/methodology/approach – The impacts of policy changes and technical improvements introduced incrementally over the years on the advance of the service are analyzed. The overall statistics over the period of 14 years are first presented to show the changing trends of the service, and the transaction log of the period of nine years is analyzed in detail to examine the impact of policy implementation and technical advancement on the quantity and quality of the service. Findings – The transaction log analysis has uncovered the two main themes or directions of changes that have contributed to its robustness. First, changes introduced to streamline the service process both on the request end (unmediated requests...
{"title":"Standing strong in the winds of change: An analysis of a document delivery service in South Korea","authors":"J. Oh, Ji Won Lee","doi":"10.1108/ILDS-04-2014-0022","DOIUrl":"https://doi.org/10.1108/ILDS-04-2014-0022","url":null,"abstract":"Purpose – This paper aims to review the evolution of a nation-wide Document Delivery Service in Korea over the past decade, focusing on how the service has been reconfigured to sustain and fortify its position as a central channel for accessing information in the era of abundant digital resources. Design/methodology/approach – The impacts of policy changes and technical improvements introduced incrementally over the years on the advance of the service are analyzed. The overall statistics over the period of 14 years are first presented to show the changing trends of the service, and the transaction log of the period of nine years is analyzed in detail to examine the impact of policy implementation and technical advancement on the quantity and quality of the service. Findings – The transaction log analysis has uncovered the two main themes or directions of changes that have contributed to its robustness. First, changes introduced to streamline the service process both on the request end (unmediated requests...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130160639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-11-2014-0056
Mike McGrath
{"title":"IFLA Nancy and Lyon 2014: the many faces of resource sharing","authors":"Mike McGrath","doi":"10.1108/ILDS-11-2014-0056","DOIUrl":"https://doi.org/10.1108/ILDS-11-2014-0056","url":null,"abstract":"","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132719071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-05-2014-0027
John L. Irwin, Sharon Favaro
Purpose – The purpose of this paper is to provide a framework for implementing and “going live” with a new interlibrary loan system (ILL), ILLiad Document delivery system and RAPID ILL, in one semester. Design/methodology/approach – This paper provides a framework for implementing ILLiad and RAPID ILL through conducting a needs assessment, review of the existing practices and selection process of hardware/software, collaboration with stakeholders within the library and university for implementation, training and “going live”. Findings – This paper demonstrates how to implement a new interlibrary system in one semester. There are many benefits to implementing and “going live” in one semester. Staff training coupled with “going live” is essential to retain the new skill set and put it into practice. Finally, the most immediate and important impact of the new system was giving the university community (students and faculty) expanded access to collections and providing an overall better user experience. Origi...
{"title":"A framework for Interlibrary-loan implementation (in one semester)","authors":"John L. Irwin, Sharon Favaro","doi":"10.1108/ILDS-05-2014-0027","DOIUrl":"https://doi.org/10.1108/ILDS-05-2014-0027","url":null,"abstract":"Purpose – The purpose of this paper is to provide a framework for implementing and “going live” with a new interlibrary loan system (ILL), ILLiad Document delivery system and RAPID ILL, in one semester. Design/methodology/approach – This paper provides a framework for implementing ILLiad and RAPID ILL through conducting a needs assessment, review of the existing practices and selection process of hardware/software, collaboration with stakeholders within the library and university for implementation, training and “going live”. Findings – This paper demonstrates how to implement a new interlibrary system in one semester. There are many benefits to implementing and “going live” in one semester. Staff training coupled with “going live” is essential to retain the new skill set and put it into practice. Finally, the most immediate and important impact of the new system was giving the university community (students and faculty) expanded access to collections and providing an overall better user experience. Origi...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115513729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-06-2014-0029
C. D. Jong, L. Frederiksen
Purpose – This study aims to map the current resource-sharing environment in Canada through the lens of its research libraries in general and the University of Alberta in particular. The findings present an interesting view of changing resource sharing patterns and trends. Design/methodology/approach – Interlibrary loan (ILL) transaction data were compiled from annual data reported to the Canadian Association of Research Libraries (CARL) and a case study of the University of Alberta is presented. Findings – The current trend shows declines in both borrowing and lending transactions. Research limitations/implications – Validity of the CARL ILL transactional data is subject to consistency in institutional reporting and accuracy of the data. The trends portrayed in the data are deemed realistic of the Canadian experience. Originality/value – This is an original study of CARL ILL transactional data, providing an aggregated view of 13 years of annual data, and an analysis of this data. It updates previous rese...
{"title":"CARL Libraries – a Canadian resource-sharing experience","authors":"C. D. Jong, L. Frederiksen","doi":"10.1108/ILDS-06-2014-0029","DOIUrl":"https://doi.org/10.1108/ILDS-06-2014-0029","url":null,"abstract":"Purpose – This study aims to map the current resource-sharing environment in Canada through the lens of its research libraries in general and the University of Alberta in particular. The findings present an interesting view of changing resource sharing patterns and trends. Design/methodology/approach – Interlibrary loan (ILL) transaction data were compiled from annual data reported to the Canadian Association of Research Libraries (CARL) and a case study of the University of Alberta is presented. Findings – The current trend shows declines in both borrowing and lending transactions. Research limitations/implications – Validity of the CARL ILL transactional data is subject to consistency in institutional reporting and accuracy of the data. The trends portrayed in the data are deemed realistic of the Canadian experience. Originality/value – This is an original study of CARL ILL transactional data, providing an aggregated view of 13 years of annual data, and an analysis of this data. It updates previous rese...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121315803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-11-2014-0054
G. Cornish
Purpose – The purpose of this paper is to provide an overview of copyright law changes in the UK, especially as they affect interlibrary loan. Design/methodology/approach – Analysis of new legislation were tested against interlibrary needs. Findings – The new laws bring major benefits to libraries and their users by expanding the types of material available and simplifying the management procedures required for document delivery. Practical implications – Libraries and other institutions can now offer a much wider range of services. Social implications – There are considerable benefits to individual users, including those with disabilities, as access is granted to a wider range of materials. Originality/value – New research and analysis relating to laws passed in October 2014.
{"title":"Reform of UK copyright law and its benefits for libraries","authors":"G. Cornish","doi":"10.1108/ILDS-11-2014-0054","DOIUrl":"https://doi.org/10.1108/ILDS-11-2014-0054","url":null,"abstract":"Purpose – The purpose of this paper is to provide an overview of copyright law changes in the UK, especially as they affect interlibrary loan. Design/methodology/approach – Analysis of new legislation were tested against interlibrary needs. Findings – The new laws bring major benefits to libraries and their users by expanding the types of material available and simplifying the management procedures required for document delivery. Practical implications – Libraries and other institutions can now offer a much wider range of services. Social implications – There are considerable benefits to individual users, including those with disabilities, as access is granted to a wider range of materials. Originality/value – New research and analysis relating to laws passed in October 2014.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123681511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-10-2014-0051
Micquel Little, Lars Leon
Purpose – This study aims to combine the patron perception of the interlibrary loan services offered in three libraries: an ARL campus, a small private liberal arts campus, and a large state public library. The goal was to have a vehicle for gathering both satisfaction and value information for each of the services provided by a resource-sharing operation to cross-analyze patron perceptions, satisfaction and value placed on resource sharing at each institution. Design/methodology/approach – A survey was created to gather the information desired, and it was designed to be completed in less than 15 minutes. The survey wording was adjusted depending on the individual participating organization to provide appropriate text for the local patrons. However, the basic content was similar for each library. The survey included an optional field where the patron could enter their name to allow follow-up as desired. It also included an open question to capture anything else the previous questions did not. Findings – T...
{"title":"Assessing the value of ILL to our users: a comparative study of three US libraries","authors":"Micquel Little, Lars Leon","doi":"10.1108/ILDS-10-2014-0051","DOIUrl":"https://doi.org/10.1108/ILDS-10-2014-0051","url":null,"abstract":"Purpose – This study aims to combine the patron perception of the interlibrary loan services offered in three libraries: an ARL campus, a small private liberal arts campus, and a large state public library. The goal was to have a vehicle for gathering both satisfaction and value information for each of the services provided by a resource-sharing operation to cross-analyze patron perceptions, satisfaction and value placed on resource sharing at each institution. Design/methodology/approach – A survey was created to gather the information desired, and it was designed to be completed in less than 15 minutes. The survey wording was adjusted depending on the individual participating organization to provide appropriate text for the local patrons. However, the basic content was similar for each library. The survey included an optional field where the patron could enter their name to allow follow-up as desired. It also included an open question to capture anything else the previous questions did not. Findings – T...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122841823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-02-10DOI: 10.1108/ILDS-12-2014-0059
Mike McGrath
{"title":"Editorial – the wanderer returns and the changes that have taken place in his absence","authors":"Mike McGrath","doi":"10.1108/ILDS-12-2014-0059","DOIUrl":"https://doi.org/10.1108/ILDS-12-2014-0059","url":null,"abstract":"","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114349490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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