Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610204
A. Djuricic, H. Grady, K. Johnstone, W.G. Graham
The information economy requires skilled industry-based professionals who can communicate effectively and contribute to a global economy. Moreover, many industries require innovative strategic leaders with solid theoretical and research grounding. Such leaders draw on their education and experience to develop strategically aligned technical communication practices for specific domains and industries. What opportunities are available for industry professionals to pursue advanced degrees while continuing to work in the field? We examined 267 masterpsilas and PhD-level programs in technical communication and related disciplines worldwide to determine if these programs were accessible to professionals seeking to further their education and careers. This research indicates that some graduate programs reach a wider demographic through greater flexibility and technological investments. Nevertheless, our research revealed potential gaps in the availability of PhD educational opportunities for industry professionals who must work full time while attending school. We identified opportunities to close these gaps through expanded distance learning, changes in residency requirements, improved international articulation, and alternatives to dissertations. This paper describes the research methodology used, the current state of graduate and PhD educational opportunities available for industry professionals, the challenges we encountered during our research, and additional research opportunities.
{"title":"The information economy: Educational opportunities for industry-based professionals","authors":"A. Djuricic, H. Grady, K. Johnstone, W.G. Graham","doi":"10.1109/IPCC.2008.4610204","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610204","url":null,"abstract":"The information economy requires skilled industry-based professionals who can communicate effectively and contribute to a global economy. Moreover, many industries require innovative strategic leaders with solid theoretical and research grounding. Such leaders draw on their education and experience to develop strategically aligned technical communication practices for specific domains and industries. What opportunities are available for industry professionals to pursue advanced degrees while continuing to work in the field? We examined 267 masterpsilas and PhD-level programs in technical communication and related disciplines worldwide to determine if these programs were accessible to professionals seeking to further their education and careers. This research indicates that some graduate programs reach a wider demographic through greater flexibility and technological investments. Nevertheless, our research revealed potential gaps in the availability of PhD educational opportunities for industry professionals who must work full time while attending school. We identified opportunities to close these gaps through expanded distance learning, changes in residency requirements, improved international articulation, and alternatives to dissertations. This paper describes the research methodology used, the current state of graduate and PhD educational opportunities available for industry professionals, the challenges we encountered during our research, and additional research opportunities.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127203385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610243
N. Tabatabaei, J. Beheshti
The main objective of this article is to explore if the principles of Input-Output model can reveal the flow of ideas between scientific disciplines. The Input-Output model originates from economics and the current study attempts to investigate its applicability in the context of scientific communications. In this context, scientific disciplines, as the main producers of scientific knowledge and also the most productive resources of modern economics, are constantly interacting with each other.
{"title":"Measuring flow of ideas between scientific disciplines using input-output model: A theoretical feasibility study","authors":"N. Tabatabaei, J. Beheshti","doi":"10.1109/IPCC.2008.4610243","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610243","url":null,"abstract":"The main objective of this article is to explore if the principles of Input-Output model can reveal the flow of ideas between scientific disciplines. The Input-Output model originates from economics and the current study attempts to investigate its applicability in the context of scientific communications. In this context, scientific disciplines, as the main producers of scientific knowledge and also the most productive resources of modern economics, are constantly interacting with each other.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130895125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610223
T. Moran
A number of contemporary engineers who have authored books of poetry, award-winning short fiction, highly-acclaimed creative non-fiction, and best-selling novels are introduced. Their thoughts on engineering, engineering education, the engineering workplace and technical and creative writing are presented. Implications for engineering education and creativity are discussed.
{"title":"Strong words: The creative writing of engineers","authors":"T. Moran","doi":"10.1109/IPCC.2008.4610223","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610223","url":null,"abstract":"A number of contemporary engineers who have authored books of poetry, award-winning short fiction, highly-acclaimed creative non-fiction, and best-selling novels are introduced. Their thoughts on engineering, engineering education, the engineering workplace and technical and creative writing are presented. Implications for engineering education and creativity are discussed.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"438 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131954454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610206
K. Bevis, K. Henke
To thoroughly test a new information delivery product, usability personnel should employ a variety of methods to gather user feedback. Learning how to gather accurate customer feedback from a variety of sources can dramatically impact the effectiveness of your information and the usability of your information delivery product. Effectively dealing with development teams when proposing changes to their product is essential. Gaining great rewards, not only when improving the usability of a product, but in the experience of getting to know our customers on a more personal level make the job enjoyable and effective.
{"title":"Evaluating usability in an information product","authors":"K. Bevis, K. Henke","doi":"10.1109/IPCC.2008.4610206","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610206","url":null,"abstract":"To thoroughly test a new information delivery product, usability personnel should employ a variety of methods to gather user feedback. Learning how to gather accurate customer feedback from a variety of sources can dramatically impact the effectiveness of your information and the usability of your information delivery product. Effectively dealing with development teams when proposing changes to their product is essential. Gaining great rewards, not only when improving the usability of a product, but in the experience of getting to know our customers on a more personal level make the job enjoyable and effective.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124057041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610210
S. Ishikawa
This project reports on a brief investigation of Japanese engineering student perspectives regarding emotional management in team communication. It also reports on Japanese engineering student experiences with education related to this topic. Project results suggest what might be helpful for Japanese engineering students to know in order to fill some of their gaps in knowledge and experience.
{"title":"Managing emotions: What Japanese engineering students know and what they need to know for effective team communication","authors":"S. Ishikawa","doi":"10.1109/IPCC.2008.4610210","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610210","url":null,"abstract":"This project reports on a brief investigation of Japanese engineering student perspectives regarding emotional management in team communication. It also reports on Japanese engineering student experiences with education related to this topic. Project results suggest what might be helpful for Japanese engineering students to know in order to fill some of their gaps in knowledge and experience.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"135 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122127636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610238
Debopriyo Roy
In this article, we argue for the importance of using concept maps in an advanced technical reading class offered for computer science students. This article presents a strong argument that use of concept maps should be integrated effectively with traditional document conceptualization and production techniques. Assignments based on designing concept maps in a technical reading classroom should address the use of knowledge models like concept maps and should be integrated effectively with technical writing assignments. This study reports that readers think concept maps and the associated software are effective tools for comprehending technical details, and they prefer to use various strategies (when they are part of the class design) to dissect the technical text to be used in concept maps. Readerspsila self-reports also suggested that readers used concept maps for a variety of reasons.
{"title":"Using concept maps for information conceptualization and schematization in technical reading and writing courses: A case study for computer science majors in Japan","authors":"Debopriyo Roy","doi":"10.1109/IPCC.2008.4610238","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610238","url":null,"abstract":"In this article, we argue for the importance of using concept maps in an advanced technical reading class offered for computer science students. This article presents a strong argument that use of concept maps should be integrated effectively with traditional document conceptualization and production techniques. Assignments based on designing concept maps in a technical reading classroom should address the use of knowledge models like concept maps and should be integrated effectively with technical writing assignments. This study reports that readers think concept maps and the associated software are effective tools for comprehending technical details, and they prefer to use various strategies (when they are part of the class design) to dissect the technical text to be used in concept maps. Readerspsila self-reports also suggested that readers used concept maps for a variety of reasons.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133400444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610247
A. Yamazaki
The author conducted a survey on English communication among 86 Japanese and 15 English-speaking engineers working at manufacturing sites in English-speaking countries. The subjects were asked to evaluate their own performance for different communication functions using different tools or methods in various situations. They were also asked to answer a questionnaire to rate the frequency, importance and performance of their communication activities at work. Results of the survey showed that the Japanese subjects had less tendency than the native English-speaking subjects to use the functions of ldquopraisingrdquo, ldquocomplainingrdquo, and ldquodisagreeingrdquo but both groups considered technical instruction and informal meetings, as well as interviews, to be very important tasks. Analysis of the results indicates that the Japanese subjects were less satisfied with communication activities that require indirect or elaborate expressions compared to tasks directly related to their technical duties. This suggests that more and better training in English communication, based on real communication situations, is needed for Japanese engineers to perform their jobs more efficiently and effectively at manufacturing sites abroad.
{"title":"Analysis of communication functions of Japanese engineers working at manufacturing sites in English-speaking countries","authors":"A. Yamazaki","doi":"10.1109/IPCC.2008.4610247","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610247","url":null,"abstract":"The author conducted a survey on English communication among 86 Japanese and 15 English-speaking engineers working at manufacturing sites in English-speaking countries. The subjects were asked to evaluate their own performance for different communication functions using different tools or methods in various situations. They were also asked to answer a questionnaire to rate the frequency, importance and performance of their communication activities at work. Results of the survey showed that the Japanese subjects had less tendency than the native English-speaking subjects to use the functions of ldquopraisingrdquo, ldquocomplainingrdquo, and ldquodisagreeingrdquo but both groups considered technical instruction and informal meetings, as well as interviews, to be very important tasks. Analysis of the results indicates that the Japanese subjects were less satisfied with communication activities that require indirect or elaborate expressions compared to tasks directly related to their technical duties. This suggests that more and better training in English communication, based on real communication situations, is needed for Japanese engineers to perform their jobs more efficiently and effectively at manufacturing sites abroad.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124525554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610231
L. Potts
Traditional software design methodologies focus on diagramming the process flows and system states for specific tasks and technologies. Because the design of social software tools must take into consideration the many technologies, people, and organizations involved in these ecologies, this paper illustrates a new method for diagramming these participants based on actor network theory (ANT). Such diagramming can aid in the development of these mediated systems. Examples from the events occurring online during the aftermath of the London bombings of 7 July 2005 illustrate the application of these diagrams.
{"title":"Diagramming with Actor Network Theory: A method for modeling holistic experience","authors":"L. Potts","doi":"10.1109/IPCC.2008.4610231","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610231","url":null,"abstract":"Traditional software design methodologies focus on diagramming the process flows and system states for specific tasks and technologies. Because the design of social software tools must take into consideration the many technologies, people, and organizations involved in these ecologies, this paper illustrates a new method for diagramming these participants based on actor network theory (ANT). Such diagramming can aid in the development of these mediated systems. Examples from the events occurring online during the aftermath of the London bombings of 7 July 2005 illustrate the application of these diagrams.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130544284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610205
D. Guevara
Currently there are two types of workers in the organizations. The first is the traditional worker defined as Manufacturer, and in this profile, the person works with tangible materials to complete goals and objectives, and also this person asks for a salary compensation. The second type is the newly called Mindfacturer, and in this case, the person works with knowledge and information coming from the organization. The person gets as much knowledge as possible, and also contributes to the organization and co-workers with more knowledge. This report is based on a practical case of an organization that changed the mindset of some workers to have them share critical knowledge and start measuring the impact of this intangible asset in a Value System of the organization. In other words, to find the value proposition of a knowledge-based organization strategy.
{"title":"Capitalizing knowledge workers, a practical case","authors":"D. Guevara","doi":"10.1109/IPCC.2008.4610205","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610205","url":null,"abstract":"Currently there are two types of workers in the organizations. The first is the traditional worker defined as Manufacturer, and in this profile, the person works with tangible materials to complete goals and objectives, and also this person asks for a salary compensation. The second type is the newly called Mindfacturer, and in this case, the person works with knowledge and information coming from the organization. The person gets as much knowledge as possible, and also contributes to the organization and co-workers with more knowledge. This report is based on a practical case of an organization that changed the mindset of some workers to have them share critical knowledge and start measuring the impact of this intangible asset in a Value System of the organization. In other words, to find the value proposition of a knowledge-based organization strategy.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121505086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610225
K. Northcut
Assessment of technical visual representations poses challenges for professionals in both academic and non-academic settings. Recent research demonstrates the challenge faced by technical communicators who assume responsibility for visual communication with little or no formal training in design or related fields [1]. Because many people now responsible for oversight, editing, and production of visual communication are primarily verbal communicators, we tend to either ignore matters of design or superimpose linguistic evaluation strategies onto images. The alternative model suggested here pulls from the rich scholarship based on Gestalt, narrative, and semiotic theories to shape an assessment heuristic that encourages visual assessment based on some foundational tenets of visual literacy.
{"title":"Assessment of visual artifacts in the information economy","authors":"K. Northcut","doi":"10.1109/IPCC.2008.4610225","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610225","url":null,"abstract":"Assessment of technical visual representations poses challenges for professionals in both academic and non-academic settings. Recent research demonstrates the challenge faced by technical communicators who assume responsibility for visual communication with little or no formal training in design or related fields [1]. Because many people now responsible for oversight, editing, and production of visual communication are primarily verbal communicators, we tend to either ignore matters of design or superimpose linguistic evaluation strategies onto images. The alternative model suggested here pulls from the rich scholarship based on Gestalt, narrative, and semiotic theories to shape an assessment heuristic that encourages visual assessment based on some foundational tenets of visual literacy.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"196 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116365122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}