Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610236
P. Rive, M. Billinghurst, A. Thomassen, Michael J. Lyons
The popular virtual world, second life, presents a number of opportunities and limitations for the sharing of ideas in the information economy. In this paper we ask the question, dasiato what extent can second life simulate an actual face-to-face meeting?psila Many authors have written that tacit knowledge transfer requires face-to-face meetings, however, virtual reality technology can provide tools that enable people to show facial expressions, body language and concepts in graphical form. In this way it is possible to use computer mediated communication to convey nonverbal information that would normally be very difficult to share remotely. In this paper we explore how closely second life can simulate actual face-to-face communication. We give examples of lessons learned from students learning in second life, and make recommendations on how to support natural communication in online environments.
{"title":"Face to face with the white rabbit - sharing ideas in Second Life","authors":"P. Rive, M. Billinghurst, A. Thomassen, Michael J. Lyons","doi":"10.1109/IPCC.2008.4610236","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610236","url":null,"abstract":"The popular virtual world, second life, presents a number of opportunities and limitations for the sharing of ideas in the information economy. In this paper we ask the question, dasiato what extent can second life simulate an actual face-to-face meeting?psila Many authors have written that tacit knowledge transfer requires face-to-face meetings, however, virtual reality technology can provide tools that enable people to show facial expressions, body language and concepts in graphical form. In this way it is possible to use computer mediated communication to convey nonverbal information that would normally be very difficult to share remotely. In this paper we explore how closely second life can simulate actual face-to-face communication. We give examples of lessons learned from students learning in second life, and make recommendations on how to support natural communication in online environments.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"251 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124158781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610231
L. Potts
Traditional software design methodologies focus on diagramming the process flows and system states for specific tasks and technologies. Because the design of social software tools must take into consideration the many technologies, people, and organizations involved in these ecologies, this paper illustrates a new method for diagramming these participants based on actor network theory (ANT). Such diagramming can aid in the development of these mediated systems. Examples from the events occurring online during the aftermath of the London bombings of 7 July 2005 illustrate the application of these diagrams.
{"title":"Diagramming with Actor Network Theory: A method for modeling holistic experience","authors":"L. Potts","doi":"10.1109/IPCC.2008.4610231","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610231","url":null,"abstract":"Traditional software design methodologies focus on diagramming the process flows and system states for specific tasks and technologies. Because the design of social software tools must take into consideration the many technologies, people, and organizations involved in these ecologies, this paper illustrates a new method for diagramming these participants based on actor network theory (ANT). Such diagramming can aid in the development of these mediated systems. Examples from the events occurring online during the aftermath of the London bombings of 7 July 2005 illustrate the application of these diagrams.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130544284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610212
J. Jekielek
This paper addresses some key communication challenges in the information economy and offers simple solutions and their application to engineering education and training. A brief review of communication media and expressions is followed by essentials of their applications followed by a description of todaypsilas communication challenges. Clearly, contemporary communication is confusing, often misleading, and generally messy. The authorpsilas solutions include a definition of a successful teacher/trainer, more dasialearning managerpsila than teacher, able to streamline communication and provide a straightforward guidance. Practical ways to motivate students are spelled out. This paper is based on application for continuing engineering education and practical training, applicable to the general technical education processes. The author believes that the key to todaypsilas educator success is a relentless quest to identify and enhance group and personal learner motivation and finding the right balance between managing learning and good student experience delivery.
{"title":"Streamlining communication in teaching and training in the information economy","authors":"J. Jekielek","doi":"10.1109/IPCC.2008.4610212","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610212","url":null,"abstract":"This paper addresses some key communication challenges in the information economy and offers simple solutions and their application to engineering education and training. A brief review of communication media and expressions is followed by essentials of their applications followed by a description of todaypsilas communication challenges. Clearly, contemporary communication is confusing, often misleading, and generally messy. The authorpsilas solutions include a definition of a successful teacher/trainer, more dasialearning managerpsila than teacher, able to streamline communication and provide a straightforward guidance. Practical ways to motivate students are spelled out. This paper is based on application for continuing engineering education and practical training, applicable to the general technical education processes. The author believes that the key to todaypsilas educator success is a relentless quest to identify and enhance group and personal learner motivation and finding the right balance between managing learning and good student experience delivery.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132642277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610222
B. Mitra
The main objective of the paper would be to look into the various aspects related to such areas as: (1) To explore various factors behind workplace diversity (2) Understand the importance of effective communication for building business and personal relationships. (3) Understanding the Psychology of Communication (4) Raise awareness of cultural barriers and examine how to break down such barriers (5) To create respect for one another other and build the foundations to lasting relationships. (6) Means of incorporating cross cultural communication in various organizations (7) Learn techniques on how to facilitate conversations across cultural lines to build mutual understanding.
{"title":"The coming of age of the global citizen-cross cultural communication","authors":"B. Mitra","doi":"10.1109/IPCC.2008.4610222","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610222","url":null,"abstract":"The main objective of the paper would be to look into the various aspects related to such areas as: (1) To explore various factors behind workplace diversity (2) Understand the importance of effective communication for building business and personal relationships. (3) Understanding the Psychology of Communication (4) Raise awareness of cultural barriers and examine how to break down such barriers (5) To create respect for one another other and build the foundations to lasting relationships. (6) Means of incorporating cross cultural communication in various organizations (7) Learn techniques on how to facilitate conversations across cultural lines to build mutual understanding.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132142203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610198
A. Cunha, A. Canen
The requirements gathering phase in IT projects is recognized as one of the most crucial phases in Information Systems (IS) initiatives. The challenge is to coordinate and understand correctly a large variety of sources of information. This diversity of sources forces the Information Technology (IT) specialists to confront a dasiamany-to-many intercultural interactionpsila in almost all projects. The development of the concepts of sensibility, openness, and multiculturalism among IT team can lead to better systems requirements. This paper discusses the importance of cross-cultural sensitivity in IT projects and how to enhance intercultural consciousness and the communication performance in environments with high levels of diversity.
{"title":"Requirements gathering in information technology: a Cross-cultural perspective","authors":"A. Cunha, A. Canen","doi":"10.1109/IPCC.2008.4610198","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610198","url":null,"abstract":"The requirements gathering phase in IT projects is recognized as one of the most crucial phases in Information Systems (IS) initiatives. The challenge is to coordinate and understand correctly a large variety of sources of information. This diversity of sources forces the Information Technology (IT) specialists to confront a dasiamany-to-many intercultural interactionpsila in almost all projects. The development of the concepts of sensibility, openness, and multiculturalism among IT team can lead to better systems requirements. This paper discusses the importance of cross-cultural sensitivity in IT projects and how to enhance intercultural consciousness and the communication performance in environments with high levels of diversity.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129668424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610227
E. Olmsted-Hawala
Previous research showed that one of the major problems for users of the information-rich Census Bureau Web site was in locating or navigating to desired content. Card sorting was chosen as a way to improve the site. Two important aspects of the card-sorting study are reviewed in this paper: preparation of card labels and interpretation of the results. For the preparation of the labels, the focus was on getting and using user-derived terminology during the sorts. For the analysis, the focus was on using additional ways to visualize and analyze the data. Data were analyzed by cluster analysis in the form of a distance matrix in a tree hierarchy as well as a multidimensional scaling view. In addition, spreadsheet analysis was used to identify terms that were overlapping. Results highlight the importance of using the different views/tools to get a better understanding of the data. The results identify clusters of terms that should be grouped together, terms that need to go in more than one location and outlier terminology, which were seen by users as fitting into many different categories. These results will inform the re-organization of site content.
{"title":"Information architecture: Strategies for analysis of card-sorting data for organizing information on the Census Bureau Web site","authors":"E. Olmsted-Hawala","doi":"10.1109/IPCC.2008.4610227","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610227","url":null,"abstract":"Previous research showed that one of the major problems for users of the information-rich Census Bureau Web site was in locating or navigating to desired content. Card sorting was chosen as a way to improve the site. Two important aspects of the card-sorting study are reviewed in this paper: preparation of card labels and interpretation of the results. For the preparation of the labels, the focus was on getting and using user-derived terminology during the sorts. For the analysis, the focus was on using additional ways to visualize and analyze the data. Data were analyzed by cluster analysis in the form of a distance matrix in a tree hierarchy as well as a multidimensional scaling view. In addition, spreadsheet analysis was used to identify terms that were overlapping. Results highlight the importance of using the different views/tools to get a better understanding of the data. The results identify clusters of terms that should be grouped together, terms that need to go in more than one location and outlier terminology, which were seen by users as fitting into many different categories. These results will inform the re-organization of site content.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123709627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-07-13DOI: 10.1109/IPCC.2008.4610195
B. Ballentine
This paper examines positions on intellectual property from the vantages of the corporate workplace and the open source community. Universities are showing growing enthusiasm for adopting open source applications along with their ideology. The concern is that the open source ideology, which favors using intellectual property law to enable the distribution of information, is becoming the dominant and perhaps only discourse for teaching critical literacy in the technical communication classroom. As a result, graduating students enter the workplace with a much different perspective on intellectual property than their employers. N.B. This paper represents an earlier stage of an evolving longer article expanding to cover specific open source applications and open access publishing.
{"title":"On critical literacy: Maintaining an ‘open’ discourse on technology and intellectual property in the professional communication classroom","authors":"B. Ballentine","doi":"10.1109/IPCC.2008.4610195","DOIUrl":"https://doi.org/10.1109/IPCC.2008.4610195","url":null,"abstract":"This paper examines positions on intellectual property from the vantages of the corporate workplace and the open source community. Universities are showing growing enthusiasm for adopting open source applications along with their ideology. The concern is that the open source ideology, which favors using intellectual property law to enable the distribution of information, is becoming the dominant and perhaps only discourse for teaching critical literacy in the technical communication classroom. As a result, graduating students enter the workplace with a much different perspective on intellectual property than their employers. N.B. This paper represents an earlier stage of an evolving longer article expanding to cover specific open source applications and open access publishing.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133105481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1109/ipcc.2008.4610217
Web2.0 intranet communities constitute one of the ways the IBM software group addresses the issue of identifying, managing, and employing software group intellectual capital. Members of these communities share practices and interests, and are encouraged to collaborate across all organization and software brands. This presentation objective is to provide a frame for conceptualizing and assessing the organization, use, design, and value of social networking communities in a business organization. The presentation will also demonstrate ways these communities can be used in the larger context of the information economy.
{"title":"“Professional” social networking in the information economy","authors":"","doi":"10.1109/ipcc.2008.4610217","DOIUrl":"https://doi.org/10.1109/ipcc.2008.4610217","url":null,"abstract":"Web2.0 intranet communities constitute one of the ways the IBM software group addresses the issue of identifying, managing, and employing software group intellectual capital. Members of these communities share practices and interests, and are encouraged to collaborate across all organization and software brands. This presentation objective is to provide a frame for conceptualizing and assessing the organization, use, design, and value of social networking communities in a business organization. The presentation will also demonstrate ways these communities can be used in the larger context of the information economy.","PeriodicalId":131068,"journal":{"name":"2008 IEEE International Professional Communication Conference","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131878120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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