Data integration and discovery are open issues in Data Lakes potentially storing hundreds of data sources. The present paper addresses these issues targeting multidimensional data sources, that is sources containing atomic or derived measures aggregated along a number of dimensions, typically derived from raw data for analytical and reporting purposes. Combining semantic models of metadata with existing data-driven techniques, the paper proposes an approach for the discovery of mappings between source metadata and concepts in a reference knowledge graph, enabling the definition of reasoning-based techniques to discover, integrate, and rank data sources relevant to a given analytical query. The efficiency and effectiveness of the approach is discussed by means of experiments on real-world scenarios.
{"title":"Analytic Processing in Data Lakes: A Semantic Query-Driven Discovery Approach","authors":"Claudia Diamantini, Domenico Potena, Emanuele Storti","doi":"10.1007/s10796-024-10471-4","DOIUrl":"https://doi.org/10.1007/s10796-024-10471-4","url":null,"abstract":"<p>Data integration and discovery are open issues in Data Lakes potentially storing hundreds of data sources. The present paper addresses these issues targeting multidimensional data sources, that is sources containing atomic or derived measures aggregated along a number of dimensions, typically derived from raw data for analytical and reporting purposes. Combining semantic models of metadata with existing data-driven techniques, the paper proposes an approach for the discovery of mappings between source metadata and concepts in a reference knowledge graph, enabling the definition of reasoning-based techniques to discover, integrate, and rank data sources relevant to a given analytical query. The efficiency and effectiveness of the approach is discussed by means of experiments on real-world scenarios.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"254 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139739460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-09DOI: 10.1007/s10796-024-10472-3
Mohamed Abdel-Basset, Rehab Mohamed, Victor Chang
Smart technologies have demonstrated striking outcomes regarding the early diagnosis of diseases and the delivery of the necessary healthcare in the last decade. However, by emphasizing the core fundamentals of social justice and sustainability, together with digitalization and smart technologies that predicate raising productivity and flexibility, Industry 5.0 has proven to achieve more efficient results. Industry 5.0 technologies provide more intelligent ways for human employees and higher efficiency development while also improving safety and performance in many applications. In this research, the contribution is focused on the healthcare and how Industry 5.0 technologies demonstrate several advantages for the healthcare sector, starting with automated and precise disease prediction, moving on to aiding medical personnel in continual surveillance and monitoring and concluding with successful digital automation of smart equipment. The objective of this study is to apply a hybrid multi-criteria decision-making approach under a neutrosophic environment to evaluate the advantages of industry 5.0 technologies in the healthcare sector. Industry 5.0 primary value is to reach human-centric, sustainable, and resilient industries. While Industry 5.0 technologies sub-values regarding the healthcare sector are determined and distinguished according to the 3-main values mentioned previously based on literature. The methodologies applied in this study are: The Analytical Hierarchy approach (AHP) evaluates the main values and sub-values. Subsequently, the effectiveness of industry 5.0 technologies according to their values to the healthcare sector are ranked by Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). The approach is constructed under uncertainty based on a neutrosophic environment to achieve accuracy in the evaluation process. The results show that the most influential technology in healthcare are AI and cloud computing, while nano-technology, drone technology, and robots are at the end of the ranking. While validating the suggested technique, outcome comparisons were carried out to demonstrate the benefits of the methodologies. A sensitivity study indicates that adjusting the weightings of the sub-values has no significant effect on the ranking of technologies.
{"title":"A Multi-Criteria Decision-Making Framework to Evaluate the Impact of Industry 5.0 Technologies: Case Study, Lessons Learned, Challenges and Future Directions","authors":"Mohamed Abdel-Basset, Rehab Mohamed, Victor Chang","doi":"10.1007/s10796-024-10472-3","DOIUrl":"https://doi.org/10.1007/s10796-024-10472-3","url":null,"abstract":"<p>Smart technologies have demonstrated striking outcomes regarding the early diagnosis of diseases and the delivery of the necessary healthcare in the last decade. However, by emphasizing the core fundamentals of social justice and sustainability, together with digitalization and smart technologies that predicate raising productivity and flexibility, Industry 5.0 has proven to achieve more efficient results. Industry 5.0 technologies provide more intelligent ways for human employees and higher efficiency development while also improving safety and performance in many applications. In this research, the contribution is focused on the healthcare and how Industry 5.0 technologies demonstrate several advantages for the healthcare sector, starting with automated and precise disease prediction, moving on to aiding medical personnel in continual surveillance and monitoring and concluding with successful digital automation of smart equipment. The objective of this study is to apply a hybrid multi-criteria decision-making approach under a neutrosophic environment to evaluate the advantages of industry 5.0 technologies in the healthcare sector. Industry 5.0 primary value is to reach human-centric, sustainable, and resilient industries. While Industry 5.0 technologies sub-values regarding the healthcare sector are determined and distinguished according to the 3-main values mentioned previously based on literature. The methodologies applied in this study are: The Analytical Hierarchy approach (AHP) evaluates the main values and sub-values. Subsequently, the effectiveness of industry 5.0 technologies according to their values to the healthcare sector are ranked by Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). The approach is constructed under uncertainty based on a neutrosophic environment to achieve accuracy in the evaluation process. The results show that the most influential technology in healthcare are AI and cloud computing, while nano-technology, drone technology, and robots are at the end of the ranking. While validating the suggested technique, outcome comparisons were carried out to demonstrate the benefits of the methodologies. A sensitivity study indicates that adjusting the weightings of the sub-values has no significant effect on the ranking of technologies.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"15 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139710660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-01DOI: 10.1007/s10796-023-10458-7
Abdullah AlMasaud, Sandra Sampaio, Pedro Sampaio
In this paper, we investigate Data Wrangling (DW) pipelines in the form of workflows devised by data analysts with varying levels of experience to find commonalities or patterns. We propose an approach for pattern discovery based on workflow mining techniques, addressing key challenges associated with finding patterns in data preparation solutions. The findings provide insights into the most commonly used DW operations, solution patterns, redundancies, and reuse opportunities in data preparation. The findings were used to create design pattern specifications curated into a catalog in the form of a DW Design Patterns Handbook. The evaluation of the proposed handbook is performed by surveying professionals with results confirming the usefulness of discovered patterns to the construction of DW solutions and assisting data analysts/scientists via the reuse of patterns and best practices in DW.
{"title":"Mining Data Wrangling Workflows for Design Patterns Discovery and Specification","authors":"Abdullah AlMasaud, Sandra Sampaio, Pedro Sampaio","doi":"10.1007/s10796-023-10458-7","DOIUrl":"https://doi.org/10.1007/s10796-023-10458-7","url":null,"abstract":"<p>In this paper, we investigate Data Wrangling (DW) pipelines in the form of workflows devised by data analysts with varying levels of experience to find commonalities or patterns. We propose an approach for pattern discovery based on workflow mining techniques, addressing key challenges associated with finding patterns in data preparation solutions. The findings provide insights into the most commonly used DW operations, solution patterns, redundancies, and reuse opportunities in data preparation. The findings were used to create design pattern specifications curated into a catalog in the form of a DW Design Patterns Handbook. The evaluation of the proposed handbook is performed by surveying professionals with results confirming the usefulness of discovered patterns to the construction of DW solutions and assisting data analysts/scientists via the reuse of patterns and best practices in DW.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"119 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139655776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-25DOI: 10.1007/s10796-023-10469-4
Abstract
Digital transformation stems from a mix of personal and corporate IT environments and involves integrating digital technologies and business processes in a digital economy. As such, organizations expect that digital transformation improves performance, increases their reach, and ensures better business results. However, there is still a lack of (i) conceptual models to provide an accurate representation of the digital transformation elements; and (ii) standard visualizations of such elements to specific stakeholders. In a previous work, a reference model to support digital transformation initiatives using ArchiMate was proposed. In this paper, we address the second part of this problem regarding the need for specific visualizations. We followed the Design Science Research approach to learn how to identify the needs of the stakeholders, extending and improving the reference model through the design of a set of architectural viewpoints. We used the well-known ArchiSurance case to demonstrate the application of the viewpoints and semi-structured interviews to evaluate the proposal, providing insights to the discussion of the results obtained.
摘要 数字化转型源于个人和企业 IT 环境的混合,涉及在数字经济中整合数字技术和业务流程。因此,企业希望通过数字化转型提高绩效、扩大影响范围并确保取得更好的业务成果。然而,目前仍缺乏 (i) 概念模型来准确呈现数字化转型要素;以及 (ii) 向特定利益相关者提供此类要素的标准可视化。在之前的工作中,我们提出了一个使用 ArchiMate 支持数字化转型计划的参考模型。在本文中,我们将解决该问题的第二部分,即对特定可视化的需求。我们采用设计科学研究方法,学习如何识别利益相关者的需求,通过设计一套架构视角来扩展和改进参考模型。我们使用著名的 ArchiSurance 案例来演示视点的应用,并使用半结构化访谈来评估建议,从而为讨论所获结果提供了深刻见解。
{"title":"Visualization of Digital Transformation Initiatives Elements through ArchiMate Viewpoints","authors":"","doi":"10.1007/s10796-023-10469-4","DOIUrl":"https://doi.org/10.1007/s10796-023-10469-4","url":null,"abstract":"<h3>Abstract</h3> <p>Digital transformation stems from a mix of personal and corporate IT environments and involves integrating digital technologies and business processes in a digital economy. As such, organizations expect that digital transformation improves performance, increases their reach, and ensures better business results. However, there is still a lack of (i) conceptual models to provide an accurate representation of the digital transformation elements; and (ii) standard visualizations of such elements to specific stakeholders. In a previous work, a reference model to support digital transformation initiatives using ArchiMate was proposed. In this paper, we address the second part of this problem regarding the need for specific visualizations. We followed the Design Science Research approach to learn how to identify the needs of the stakeholders, extending and improving the reference model through the design of a set of architectural viewpoints. We used the well-known ArchiSurance case to demonstrate the application of the viewpoints and semi-structured interviews to evaluate the proposal, providing insights to the discussion of the results obtained.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"6 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139565692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-25DOI: 10.1007/s10796-023-10465-8
Abstract
Few studies assessed the impact of Covid-19 on the aviation industry from the passengers’ perspective. This study examined how airline passengers’ emotions (positive and negative) and sub-emotions (joy, trust, surprise, anticipation, fear, sadness, anger, and disgust) changed in the pre-and post-Covid-19 periods. 21,463 reviews from 2014–2022 of top 10 luxury airlines were extracted from Skytrax. Using the lens of the Appraisal Theory of Emotion, the analysis revealed an increase in negative emotion and related sub-emotions after the pandemic. Using topic modeling seven similar topics (namely food, staff, customer service, board, flight, crew, and luggage) and four dissimilar topics (entertainment and drink for pre-Covid-19 and wait and Covid-19 for post-Covid-19) were identified. Regression analysis showed that the topics food and entertainment generated significant positive emotion whereas wait and customer service generated significant negative emotion. The results would help the luxury airlines to identify offerings to improve during the recovery after Covid-19.
{"title":"Have a Nice Flight! Understanding the Interplay Between Topics and Emotions in Reviews of Luxury Airlines in the Pre- and Post-Covid-19 Periods","authors":"","doi":"10.1007/s10796-023-10465-8","DOIUrl":"https://doi.org/10.1007/s10796-023-10465-8","url":null,"abstract":"<h3>Abstract</h3> <p>Few studies assessed the impact of Covid-19 on the aviation industry from the passengers’ perspective. This study examined how airline passengers’ emotions (positive and negative) and sub-emotions (joy, trust, surprise, anticipation, fear, sadness, anger, and disgust) changed in the pre-and post-Covid-19 periods. 21,463 reviews from 2014–2022 of top 10 luxury airlines were extracted from Skytrax. Using the lens of the Appraisal Theory of Emotion, the analysis revealed an increase in negative emotion and related sub-emotions after the pandemic. Using topic modeling seven similar topics (namely food, staff, customer service, board, flight, crew, and luggage) and four dissimilar topics (entertainment and drink for pre-Covid-19 and wait and Covid-19 for post-Covid-19) were identified. Regression analysis showed that the topics food and entertainment generated significant positive emotion whereas wait and customer service generated significant negative emotion. The results would help the luxury airlines to identify offerings to improve during the recovery after Covid-19.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"116 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139565610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-25DOI: 10.1007/s10796-024-10470-5
Atif Al Braiki, Hamed Ali Al Hashemi, Robert Denson, Sanji de Sylva, Ehab M. Fikry, Rahul Goyal, Bisera Lakinska, Niam Yaraghi
The body of knowledge on the benefits of Health Information Exchange (HIE) services primarily consists of studies that are conducted on HIEs in the US. The important legal and economic differences between the US market and the rest of the world, significantly reduce the generalizability of the current insights on HIEs. In this research we intend to examine if the HIE adoption and usage would lead to substantial changes in resource utilization in settings outside of the US, hence improving the generalizability and external validity of the literature on HIE effectiveness. We conducted a longitudinal study of all medical providers in Abu Dhabi, United Arab Emirates between January 2019, and May 2022. Using HIE system log data, and insurance claims data we implemented Difference-in-Differences models to estimate the impact of HIE adoption reducing utilization of laboratory and pathology, and radiology imaging services as well as surgery procedures at both individual clinician and hospital levels. We further implemented panel data regression models to estimate the gradual increase in the benefits of HIE for users. On average, at the hospital level, adoption of HIE services has resulted in 24.7% reduction in pathology and laboratory orders, and 11.2% reduction in radiology imaging. At the clinician level, on average, HIE adoption leads to 7.8% reduction in pathology and laboratory orders, and 5.6% reduction in surgery procedures. These reductions are relative to the predicted increase in outcomes which would have occurred had the HIE not been implemented. We also show that the benefits of HIE happens gradually over time and as users gain more experience with the HIE, they observe better results. While our findings are consistent with the prior literature and show that HIE adoption significantly reduces the utilization of medical services, we uncover that the magnitude of these savings are different from those in the US.
有关健康信息交换(HIE)服务益处的知识体系主要由针对美国 HIE 的研究组成。美国市场与世界其他地区在法律和经济方面存在重大差异,这大大降低了目前对 HIE 的认识的普遍性。在这项研究中,我们打算考察在美国以外的环境中,采用和使用 HIE 是否会导致资源利用率发生实质性变化,从而提高有关 HIE 效果的文献的普适性和外部有效性。我们在 2019 年 1 月至 2022 年 5 月期间对阿拉伯联合酋长国阿布扎比的所有医疗服务提供者进行了一项纵向研究。通过使用 HIE 系统日志数据和保险理赔数据,我们采用了差分模型来估算采用 HIE 对减少实验室、病理、放射成像服务以及手术在临床医生个人和医院层面的使用所产生的影响。我们进一步采用面板数据回归模型来估算 HIE 为用户带来的逐步增长的收益。在医院层面,采用 HIE 服务平均减少了 24.7% 的病理和化验订单,减少了 11.2% 的放射成像订单。在临床医生层面,采用 HIE 平均减少了 7.8% 的病理和化验单,减少了 5.6% 的外科手术。这些减少量是相对于如果不采用 HIE 预计会增加的结果而言的。我们还发现,随着时间的推移,HIE 的好处会逐渐显现,随着用户对 HIE 的使用经验不断增加,他们会观察到更好的结果。虽然我们的研究结果与之前的文献一致,表明采用 HIE 能够显著减少医疗服务的使用,但我们发现这些节约的幅度与美国不同。
{"title":"Beyond Borders: Evaluating the Impact of Health Information Exchange on Resource Utilization in the United Arab Emirates – A Longitudinal Study","authors":"Atif Al Braiki, Hamed Ali Al Hashemi, Robert Denson, Sanji de Sylva, Ehab M. Fikry, Rahul Goyal, Bisera Lakinska, Niam Yaraghi","doi":"10.1007/s10796-024-10470-5","DOIUrl":"https://doi.org/10.1007/s10796-024-10470-5","url":null,"abstract":"<p>The body of knowledge on the benefits of Health Information Exchange (HIE) services primarily consists of studies that are conducted on HIEs in the US. The important legal and economic differences between the US market and the rest of the world, significantly reduce the generalizability of the current insights on HIEs. In this research we intend to examine if the HIE adoption and usage would lead to substantial changes in resource utilization in settings outside of the US, hence improving the generalizability and external validity of the literature on HIE effectiveness. We conducted a longitudinal study of all medical providers in Abu Dhabi, United Arab Emirates between January 2019, and May 2022. Using HIE system log data, and insurance claims data we implemented Difference-in-Differences models to estimate the impact of HIE adoption reducing utilization of laboratory and pathology, and radiology imaging services as well as surgery procedures at both individual clinician and hospital levels. We further implemented panel data regression models to estimate the gradual increase in the benefits of HIE for users. On average, at the hospital level, adoption of HIE services has resulted in 24.7% reduction in pathology and laboratory orders, and 11.2% reduction in radiology imaging. At the clinician level, on average, HIE adoption leads to 7.8% reduction in pathology and laboratory orders, and 5.6% reduction in surgery procedures. These reductions are relative to the predicted increase in outcomes which would have occurred had the HIE not been implemented. We also show that the benefits of HIE happens gradually over time and as users gain more experience with the HIE, they observe better results. While our findings are consistent with the prior literature and show that HIE adoption significantly reduces the utilization of medical services, we uncover that the magnitude of these savings are different from those in the US.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"26 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139565631","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines how different digital strategies influence agility in managing customer demand. We test the effects of digital strategies on three types of digitally-enabled demand management agility–adaptive, resilient, and entrepreneurial. Using a configurational perspective, we conceptualize digital strategies as the synergistic use of IT-driven and business-driven initiatives in selective or collective value chain domains. Configurations are used to outline three digital strategies: supply chain-oriented, marketing-oriented, and value chain-wide. Using data from a survey of 200 firms, we use configurational analysis to test the hypotheses. The results indicate that specialized–supply chain or marketing-oriented–digital strategies may be sufficient to create adaptive and resilient agility. However, a value chain-wide digital strategy is necessary to facilitate entrepreneurial agility. Results also indicate that a specialized digital strategy may suffice in less turbulent environments, but a value chain-wide digital strategy is required to manage demand management disruptions in highly turbulent environments.
{"title":"Digital Strategies for Engendering Resilient, Adaptive, and Entrepreneurial Agility: A Configurational Perspective","authors":"Pankaj Setia, Kailing Deng, Shreya Pandey, Vallabh Sambamurthy","doi":"10.1007/s10796-023-10448-9","DOIUrl":"https://doi.org/10.1007/s10796-023-10448-9","url":null,"abstract":"<p>This study examines how different digital strategies influence agility in managing customer demand. We test the effects of digital strategies on three types of digitally-enabled demand management agility–adaptive, resilient, and entrepreneurial. Using a configurational perspective, we conceptualize digital strategies as the synergistic use of IT-driven and business-driven initiatives in selective or collective value chain domains. Configurations are used to outline three digital strategies: supply chain-oriented, marketing-oriented, and value chain-wide. Using data from a survey of 200 firms, we use configurational analysis to test the hypotheses. The results indicate that specialized–supply chain or marketing-oriented–digital strategies may be sufficient to create adaptive and resilient agility. However, a value chain-wide digital strategy is necessary to facilitate entrepreneurial agility. Results also indicate that a specialized digital strategy may suffice in less turbulent environments, but a value chain-wide digital strategy is required to manage demand management disruptions in highly turbulent environments.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"287 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139506010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-18DOI: 10.1007/s10796-023-10464-9
Abstract
The demand for information technology outsourcing (ITO) providing large-scale professional services has developed into a mature and essential industry for many organizations. Against this backdrop, managing the internal workplace relationship and organizational commitment levels between the vendor firm providing critical ITO services and the vendor’s employees performing the work for the external client is a significant emerging challenge for all involved parties. Contracts in various formats and structures (transactional or psychological) are often applied as a universal tool to govern the complex ITO relationship. However, the formal or transactional contract may not be enough to ensure employee commitment to position the ITO relationship for success. This paper investigates the impact that the psychological contract has on organizational commitment across different matching patterns between the outsourcing vendor and the vendor's employees. Building upon empirical findings and theoretical perspectives of a systematic grounded theory-based literature review, business observations, and best practices, we develop a theoretical framework that categorizes the matching patterns of the vendor-employee psychological contract into four types: Vendor Dominant, Employee Dominant, Mutual Relational, and Mutual Transactional. Our findings from an analysis of 562 survey participants demonstrate that the employee's relational psychological contract has a higher positive influence on organizational commitment than the employee's transactional psychological contract in both matching and mismatching situations. The implications and future research avenues of study are discussed.
摘要 对提供大规模专业服务的信息技术外包(ITO)的需求已发展成为许多组织必不可少的成熟产业。在此背景下,如何管理提供关键 ITO 服务的供应商公司与为外部客户执行工作的供应商员工之间的内部工作场所关系和组织承诺水平,对所有相关方来说都是一个新出现的重大挑战。各种形式和结构的合同(交易型或心理型)通常被用作管理复杂的 ITO 关系的通用工具。然而,正式合同或交易合同可能不足以确保员工对 ITO 关系成功定位的承诺。本文研究了心理契约对外包商和供应商员工之间不同匹配模式下组织承诺的影响。在基于系统基础理论的文献综述、业务观察和最佳实践的实证研究结果和理论观点的基础上,我们建立了一个理论框架,将供应商与员工心理契约的匹配模式分为四种类型:供应商主导型、员工主导型、相互关系型和相互交易型。我们对 562 名调查参与者的分析结果表明,在匹配和不匹配的情况下,员工的关系型心理契约比员工的交易型心理契约对组织承诺具有更高的积极影响。本文讨论了研究的意义和未来的研究方向。
{"title":"An Empirical Examination of Organizational Commitment Across Psychological Contract Matching Patterns in Information Technology Outsourcing (ITO)","authors":"","doi":"10.1007/s10796-023-10464-9","DOIUrl":"https://doi.org/10.1007/s10796-023-10464-9","url":null,"abstract":"<h3>Abstract</h3> <p>The demand for information technology outsourcing (ITO) providing large-scale professional services has developed into a mature and essential industry for many organizations. Against this backdrop, managing the internal workplace relationship and organizational commitment levels between the vendor firm providing critical ITO services and the vendor’s employees performing the work for the external client is a significant emerging challenge for all involved parties. Contracts in various formats and structures (transactional or psychological) are often applied as a universal tool to govern the complex ITO relationship. However, the formal or transactional contract may not be enough to ensure employee commitment to position the ITO relationship for success. This paper investigates the impact that the psychological contract has on organizational commitment across different matching patterns between the outsourcing vendor and the vendor's employees. Building upon empirical findings and theoretical perspectives of a systematic grounded theory-based literature review, business observations, and best practices, we develop a theoretical framework that categorizes the matching patterns of the vendor-employee psychological contract into four types: Vendor Dominant, Employee Dominant, Mutual Relational, and Mutual Transactional. Our findings from an analysis of 562 survey participants demonstrate that the employee's relational psychological contract has a higher positive influence on organizational commitment than the employee's transactional psychological contract in both matching and mismatching situations. The implications and future research avenues of study are discussed.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"35 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139494962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-18DOI: 10.1007/s10796-023-10457-8
Valerio De Luca, Annamaria Schena, Attilio Covino, Pierpaolo Di Bitonto, Ada Potenza, Maria Cristina Barba, Giovanni D’Errico, Lucio Tommaso De Paolis
Children affected by attention-deficit hyperactivity disorder (ADHD) exhibit several symptoms characterized by inattention, impulsivity and motor hyperactivity that impair both school performance and everyday life. The BRAVO (Beyond the tReatment of the Attention deficit hyperactiVity disOrder) project dealt with the development of several serious games based on extended reality that help patients improve in self-control, respect for rules, attention and concentration. In order to achieve both logopaedic and behavioural educational goals, serious games were developed concerning three different categories: Topological Categories, Infinite Runner and Planning. Experimental tests conducted over a six-month period assessed the patients’ performance and the emotional impact of the games, also showing a general improvement in cognitive and behavioural functions.
{"title":"Serious Games for the Treatment of Children with ADHD: The BRAVO Project","authors":"Valerio De Luca, Annamaria Schena, Attilio Covino, Pierpaolo Di Bitonto, Ada Potenza, Maria Cristina Barba, Giovanni D’Errico, Lucio Tommaso De Paolis","doi":"10.1007/s10796-023-10457-8","DOIUrl":"https://doi.org/10.1007/s10796-023-10457-8","url":null,"abstract":"<p>Children affected by attention-deficit hyperactivity disorder (ADHD) exhibit several symptoms characterized by inattention, impulsivity and motor hyperactivity that impair both school performance and everyday life. The BRAVO (Beyond the tReatment of the Attention deficit hyperactiVity disOrder) project dealt with the development of several serious games based on extended reality that help patients improve in self-control, respect for rules, attention and concentration. In order to achieve both logopaedic and behavioural educational goals, serious games were developed concerning three different categories: <i>Topological Categories</i>, <i>Infinite Runner</i> and <i>Planning</i>. Experimental tests conducted over a six-month period assessed the patients’ performance and the emotional impact of the games, also showing a general improvement in cognitive and behavioural functions.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"1 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139494966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-17DOI: 10.1007/s10796-023-10468-5
Tommaso Dolci, Lorenzo Amata, Carlo Manco, Fabio Azzalini, Marco Gribaudo, Letizia Tanca
Vast amounts of medical data are generated every day, and constitute a crucial asset to improve therapy outcomes, medical treatments and healthcare costs. Data lakes are a valuable solution for the management and analysis of such a variety and abundance of data, yet to date there is no data lake architecture specifically designed for the healthcare domain. Moreover, benchmarking the underlying infrastructure of data lakes is fundamental for optimizing resource allocation and performance, increasing the potential of this kind of data platforms. This work describes a data lake architecture to ingest, store, process, and analyze heterogeneous medical data. Also, we present a benchmark for infrastructures supporting healthcare data lakes, focusing on a variety of analysis tasks, from relational analysis to machine learning. The benchmark is tested on a virtualized implementation of our data lake architecture, and on two external cloud-based infrastructures. Our results highlight distinctions between infrastructures and tasks of different nature, according to the machine learning techniques, data sizes and formats involved.
{"title":"Tools for Healthcare Data Lake Infrastructure Benchmarking","authors":"Tommaso Dolci, Lorenzo Amata, Carlo Manco, Fabio Azzalini, Marco Gribaudo, Letizia Tanca","doi":"10.1007/s10796-023-10468-5","DOIUrl":"https://doi.org/10.1007/s10796-023-10468-5","url":null,"abstract":"<p>Vast amounts of medical data are generated every day, and constitute a crucial asset to improve therapy outcomes, medical treatments and healthcare costs. Data lakes are a valuable solution for the management and analysis of such a variety and abundance of data, yet to date there is no data lake architecture specifically designed for the healthcare domain. Moreover, benchmarking the underlying infrastructure of data lakes is fundamental for optimizing resource allocation and performance, increasing the potential of this kind of data platforms. This work describes a data lake architecture to ingest, store, process, and analyze heterogeneous medical data. Also, we present a benchmark for infrastructures supporting healthcare data lakes, focusing on a variety of analysis tasks, from relational analysis to machine learning. The benchmark is tested on a virtualized implementation of our data lake architecture, and on two external cloud-based infrastructures. Our results highlight distinctions between infrastructures and tasks of different nature, according to the machine learning techniques, data sizes and formats involved.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"8 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139489489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}