Information Systems and e-Business Management最新文献

The operations of built environment-related sectors are often run on centralized organizational structures. This centralized approach could lead to operational challenges that restrict efficiency, hinder transparency, and misalign with the community’s interests. The emergence of decentralized autonomous organization (DAO) presents a promising avenue for addressing these issues by leveraging blockchain technology and decentralized governance models. This paper presents a review of DAO, examining its existing applications, limitations, and potential use cases in the built environment. Seven categories of DAO applications in the built environment were identified and discussed. The study also explores DAO’s fundamentals, including its governance characteristics, operational mechanism, limitations and technical implementation, and corresponding challenges. Finally, this study highlights three potential areas in the built environment for future DAO use cases. This article serves as an essential reference for future academics, professionals, and policy regulators interested in learning more about the integrations of DAO in the built environment.

Information Systems (IS) champions enthusiastically promote a digital innovation project throughout its development by obtaining the necessary resources. These individuals shape the innovativeness of an organization, as they initiate digital innovation projects and lead them toward successful completion. We still know little about how these champions can be identified and nurtured in organizations. We follow the Design Science Research approach in developing a framework for nurturing IS champions that can guide human resource practitioners. Our framework offers a strategic view of the champion journey and prescribes recommendations for action. The design decisions were derived from literature on digital innovation and innovation champions, and the framework was subsequently refined and evaluated meticulously. The design underwent two stages based on expert interviews from the IT industry (formative evaluation) and was subsequently evaluated by experts in digital innovation project management and human resource development in the IT industry (summative evaluation). The results demonstrate the feasibility of the framework and offer further insights into the problem and solution space of nurturing IS champions.

The growth of today’s digitalization trend goes along with an active and influential role of other fundamental factors in organizational development (e.g., people, processes). Excelling in these factors boosts efficiency and helps achieve strategic goals, for which support is needed. In recent years, studies concentrate on organizational maturity to describe (and sometimes prescribe) how to gradually progress along these factors by means of different maturity levels. However, those studies focus on examining a set of factors influencing maturity (such as the digitalization of work practices), but are not necessarily comprehensive in factors and sometimes fail to offer concrete measurement instruments for various application purposes. Novelty in our study resides in scrutinizing whether a decision tree approach can help organizations in quickly assessing their current maturity level in addition to the conventional ways of maturity model measurement or scale development studies. We select one maturity model (MM) in this domain and build a decision tree to distinguish an organization’s current maturity level of digital work. We also examine our proposed method in two rounds of a field study within a large public sector organization. Our objective is twofold. First, we extend an existing MM in a relevant domain for which a self-assessment instrument is still lacking. Secondly, from a design-science research perspective, we explore an alternative approach to build and test a straightforward self-assessment artefact in order to extend the literature from a methodological point of view. As a result, practitioners can profit from the provided and easy-to-use self-assessment instrument when digitalizing their work practices.

Given the continuous global degradation of the Earth’s ecosystem due to unsustainable human activity, it is increasingly important for enterprises to evaluate the effects they have on the environment. Consequently, assessing the impact of business processes on sustainability is becoming an important consideration in the discipline of Business Process Management (BPM). However, existing practical approaches that aim at a sustainability-oriented analysis of business processes provide only a limited perspective on the environmental impact caused. Further, they provide no clear and practically applicable mechanism for sustainability-driven process analysis and re-design. Following a design science methodology, we here propose and study SOPA, a framework for sustainability-oriented process analysis and re-design. SOPA extends the BPM life cycle by use of Life Cycle Assessment (LCA) for sustainability analysis in combination with Activity-based Costing (ABC). We evaluate SOPA and its usefulness with a case study, by means of an implementation to support the approach, thereby also illustrating the practical applicability of this work.

This article identifies how decentralized and interoperable storage solutions create value for service providers. These solutions are invented to serve the fundamental principle that data should not be confined behind company walls. Instead, these solutions facilitate the flow of data between different stakeholders, enabling innovation in data ecosystems through the reuse of information. Through multiple stakeholder interviews, this research explored different ways in which such solutions bring value to service providers. Utilizing the affordance theory, we conclude that, compared to relating technologies such as blockchain and big data analytics, decentralized and interoperable storage solutions bring two additional opportunities; (1) an affordance on interoperable data exchange which enables the reduction of costs (e.g., data cleaning) and (2) an affordance on legal risks and compliance facilitating the reduction of compliancy costs and potential legal risks.

Mobility-as-a-Service (MaaS) apps help their users use and combine multiple mobility services, such as car-sharing and public transport. Many mobility providers are considering how to position themselves in this changing environment and whether to enter the service ecosystem of one or more MaaS app providers. To explain the development and emergence of service ecosystems, we develop a midrange theory by complementing the service-dominant logic perspective with Activity Theory. We test our theoretical model by analyzing empirical evidence collected in interviews with experts from German public transport organizations, some of which are entering or have entered the service ecosystem of the Moovel Group GmbH, which provides the Reach Now app. Our results indicate that it is the current development phase of service ecosystems that influences whether a mobility provider joins the service ecosystem of a MaaS app provider, a MaaS app provider enters the mobility provider’s service ecosystem, or both service ecosystems remain unconnected. Furthermore, our study results indicate that shared objects play a decisive role in connecting activity systems and thereby influence the development and emergence of service ecosystems.

The rapid evolution of information technology (IT) platforms has enabled the collection of vast volumes of data for decision support. These technologies have facilitated an increase in information sharing and collaboration, promising to accelerate problem-solving and foster innovation. However, despite the advancements in this sophisticated and evolving technological landscape, scholars have raised concerns that the collective attention of organizations may be compromised primarily due to the overwhelming volume of information that employees are exposed to daily. Given the limited nature of human attention, this excessive information can impair decision-making and restrict an organization’s capacity to achieve performance enhancements. To understand the IT impact on collective attention, we conducted a case study in a multinational organization in the engineering and electronics sector. Our participants described how an IT platform designed to encourage information sharing and collaboration affected collective mindfulness of opportunities for collaboration and innovation. Despite an innovation culture and careful implementation, the IT platform induced a level of information sharing and collaboration that overwhelmed collective attention, leading to employees failing to achieve the anticipated performance improvements. Our findings caution organizations about how emerging technologies may induce attention overload, undermine collective attention, and detract from collective mindfulness of business opportunities. Our research findings confront the prevalent assumption that an abundance of high-quality information invariably leads to enhanced organizational performance. The article concludes by proposing a research agenda aimed at defining guidelines for the adoption of collaborative IT platforms that prevent overloading collective attention.

A freemium strategy represents a popular business model for cloud-empowered services, in which a vendor gives away basic services for free and seeks to monetize premium services. The economic viability of freemium models depends on the vendor’s ability to convert free service users into paying customers. Different from prior studies that mainly examine users’ intention to pay, this study examines both users’ intentions to pay and their actual purchase behaviors by extending the IS success model to propose a software as a service (SaaS) success model. Our proposed model emphasizes two freemium-specific, user-oriented factors: (1) the fit between perceived value of provided services and user needs of premium services as a contingent factor, and (2) price consciousness resulted from free-mentality of SaaS as a moderating factor to understand how individual evaluations of provided services might lead to purchases of premium services. We empirically examine the proposed SaaS success model with data from 638 active SaaS users. The results indicate that SaaS users’ intentions to pay and actual purchase behaviors are shaped by their perceived value of and satisfaction with the provided services, moderated by price consciousness. Furthermore, the fit between perceived value and user needs has an important, contingent role in influencing users’ intentions to pay and purchase behaviors.

Leading management consulting firms serve as key influencers in disseminating fashionable management ideas and aiding organizations through their change initiatives. Organizations often seek guidance from these firms to implement the management idea of digital transformation (DT), enticed by the potential benefits this idea promises. This study examines the reports of six leading management consulting firms to assess how they shape the disseminating discourse on DT. Applying the performance-structure-technology framework, we unveil several blind spots in the DT consulting discourse. Our document analyses reveal that leading management consulting firms, in their discourse on DT, neglect comprehensive strategic alignments in the form of people, competitive context, and technological methods and structures. This study contributes to the literature on change management, management ideas, and the broader information systems literature on DT by providing insights into the faddishness and semblance of leading consulting firms’ discourse on DT, while also shedding light on the nuances of DT consulting and its potential for improvement.