Information Systems and e-Business Management最新文献

With a continuous stream of emerging technologies, organizations are increasingly seeking to digitally transform their business towards ever efficient, intelligent, and self-learning business models. As the recognized head of IT, the Chief Information Officer (CIO) is often tasked with the responsibility of successfully implementing Digital Transformation (DT) initiatives. While there are independent studies on CIO role, and on the impact of DT, the role of CIO is not sufficiently examined in the DT context. This study fills this gap by conducting multiple case study of six organizations engaged in DT. Following the role theory, the study emphasizes the CIO as an actor focused on digital strategy and empirically delineates the multidimensional task demands associated with DT regarding the CIO role under the new strategic realities of the digital age. We find that while traditional CIO roles still apply, the DT context adds more nuances in such roles. Moreover, some new roles (e.g., legacy systems integration, risk management and IT security) have become crucial that are not adequately captured in extant literature on CIO roles.

The rapid growth in the widespread acceptance and usage of the Internet and the ease of creating online communities have brought advantages in terms of swift access to information alongside ethical problems interrelated with the dark side of the workings of these communities. Relevant research approaching ethics and the dark side of online communities has received widespread publication in a diverse set of journals with a wide variety of objectives and readers that has left its academic contribution broadly fragmented. To help shrink this gap in the literature, this study, through undertaking a systematic review, seeks to map the research on ethics and the dark side of online communities to grasp where the literature has come from and where it is going and, consequently, provide opportunities for future research. This study applied a bibliometric approach based on analysis of the bibliographic coupling with the manual coding of documents to examine the literature on the ethics and the dark side of online communities to set out a holistic framework of its different facets. The content and the thematic analysis of 53 studies identified four thematic groups: quality of the information in online communities, virtual identities, safety in online communities, and the content of online communities. The findings of this study also highlight the various shortcomings in the literature on the ethics and dark side of online communities and lead to some research questions that justify future academic research.

Organizations continuously adapt and innovate their business models to remain competitive. To support the management of business models throughout their lifecycle, Key Performance Indicators (KPIs) related to business models play an important role. However, the current research on business model KPIs is dispersed and lacks clarity on how they are defined, concretized, and managed throughout their lifecycle. Therefore, we conducted a systematic literature review to analyze and consolidate the current state of the research on KPIs for business models. We identified 35 relevant publications and classified them in a concept matrix consisting of five categories related to business models and KPI management. In addition, we synthesized the business model KPIs referred to in the literature into a catalog structured by business model dimensions. Based on our review and analysis, we formulate avenues for further research on KPIs for business models. Practitioners can use the overview of available approaches for business model KPI management and the catalog of business model KPIs to effectively manage and define KPIs for their organization’s business models.