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A systematic literature review on business-IT misalignment research 关于业务与信息技术错位研究的系统文献综述
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2024-01-11 DOI: 10.1007/s10257-023-00664-w
Dóra Őri, Zoltán Szabó

There has been a large body of research on strategic alignment between business and information technology, which has also been summarised in several literature reviews. All of these studies describe that business-IT alignment has remained a focal point among business and IT leaders. However, little is known about a specific perspective, namely, on business-IT misalignment, on which, although some analytical works have been carried out over the last twenty years, no literature review has been summarised. The purpose of this article is to display and analyze relevant literature regarding business-IT misalignment and map the influential issues by conducting a systematic literature review. This study collected in sum 642 papers published from the Scopus and Google Scholar databases. Finally, 62 articles were selected for the systematic review. The study examined eight research questions for business-IT misalignment derived from recent, high-impact business-IT alignment literature reviews. Results are analyzed qualitatively to find a better understanding of the current body of knowledge in business-IT misalignment and to provide a research agenda.

关于业务与信息技术之间的战略协调,已经有大量的研究,一些文献综述也对此进行了总结。所有这些研究都表明,业务与信息技术的协调一直是业务和信息技术领导者关注的焦点。然而,人们对业务与信息技术错位这一特定视角知之甚少,尽管在过去二十年中已经开展了一些分析工作,但还没有文献综述对此进行总结。本文旨在通过系统性的文献综述,展示和分析有关业务-IT 错位的相关文献,并绘制有影响力的问题地图。本研究从 Scopus 和 Google Scholar 数据库中总共收集了 642 篇已发表的论文。最后,选择了 62 篇文章进行系统回顾。本研究考察了从近期影响较大的业务-IT 协调文献综述中得出的业务-IT 错位的八个研究问题。研究对结果进行了定性分析,以便更好地了解当前业务-IT 错位的知识体系,并提出研究议程。
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引用次数: 0
A blockchain-powered e-cognocracy model for democratic decision making 区块链驱动的民主决策电子认知模式
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2024-01-11 DOI: 10.1007/s10257-023-00663-x
Sepehr Ghazinoory, Amirhosein Mardani, Mohammad Ali Maddah-Ali, Gholam Ali Montazer

Electronic governance is used to empower citizens and help governments and organizations with strategic decision-making or policy-making. E-democracy and e-participation methods are essential tools used to engage citizens in decision-making. One of the recent e-democracy models is known as e-cognocracy. While having advantages relative to traditional e-democracy models, e-cognocracy still faces challenges such as fraud, centralization, information failure (voting paradox), and participation rate. This paper aims to design a blockchain-based electronic democracy model on a smart contract using e-cognocracy as the base model and the concept of futarchy and prediction markets. Using the design science research methodology, a three-stage blockchain-powered e-cognocracy method for democratic decision-making is developed. The proposed method of research includes three main stages: (1) Setting the problem, (2) the voting process, and (3) knowledge diffusion and evaluation, and the stage are done through several activities. This method is implemented as a smart contract on the Ethereum platform. Using the power of blockchain technology and the economic incentive model of futarchy, this method overcomes three main challenges for e-cognocracy. To demonstrate the methodology, it was applied in a real-case experience.

电子政务用于增强公民的能力,帮助政府和组织进行战略决策或政策制定。电子民主和电子参与方法是让公民参与决策的重要工具。最近的一种电子民主模式被称为电子认知民主。与传统的电子民主模式相比,电子认知民主具有优势,但仍面临欺诈、中心化、信息失灵(投票悖论)和参与率等挑战。本文旨在以电子认知民主为基础模型,利用期货市场和预测市场的概念,在智能合约上设计一种基于区块链的电子民主模式。运用设计科学的研究方法,开发了一种三阶段区块链驱动的电子认知民主方法,用于民主决策。所提出的研究方法包括三个主要阶段:(1)设置问题;(2)投票过程;(3)知识扩散和评估,该阶段通过若干活动完成。该方法在以太坊平台上以智能合约的形式实现。利用区块链技术的力量和期货经济激励模型,该方法克服了电子认知民主的三大挑战。为了展示该方法,我们将其应用于一个真实案例中。
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引用次数: 0
Suitability- and utilization-based cost–benefit analysis: a techno-economic feasibility study of virtual reality for workplace and process design 基于适用性和利用率的成本效益分析:工作场所和流程设计的虚拟现实技术经济可行性研究
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2023-11-30 DOI: 10.1007/s10257-023-00658-8
Ludger Pöhler, Frank Teuteberg

Virtual reality (VR) is increasingly being used in the corporate environment. Benefits of using VR have also already been identified in the area of combined workplace and process design. However, whether organizations should invest in VR for this use case is only feasible with knowledge of all operational and strategic costs and benefits. Since previous methods for simulating the costs and benefits of information systems rely strongly on prior knowledge and experience, these approaches are not effective for novel technologies such as VR for less tested use cases due to low empirical databases. In order to provide a more accurate cost–benefit analysis (CBA) of the use of VR for strategical planning like workplace and process design, design science research is applied. Subsequently, by including task technology fit theory, a suitability- and utilization-based CBA method emerged. The contribution thus provides, first, a systematically derived method for quantification and simulation of costs and benefits of strategic VR use in organizations. Second, it provides concrete insights into factors influencing profitability of an investment in a specific VR system for strategic planning projects for workplace and process design based on case study insights.

虚拟现实(VR)越来越多地应用于企业环境。在结合工作场所和流程设计的领域,使用VR的好处也已经被确定。然而,组织是否应该为这个用例投资VR,只有在了解所有运营和战略成本和收益的情况下才可行。由于以前模拟信息系统成本和收益的方法强烈依赖于先前的知识和经验,这些方法对于VR等新技术来说,由于经验数据库较少,测试用例较少,因此这些方法并不有效。为了提供更准确的成本效益分析(CBA),使用VR进行战略规划,如工作场所和流程设计,应用设计科学研究。随后,通过引入任务技术适配理论,提出了一种基于适用性和利用率的CBA方法。因此,该贡献首先提供了一种系统的衍生方法,用于量化和模拟组织中战略性虚拟现实使用的成本和收益。其次,基于案例研究的见解,为工作场所和流程设计的战略规划项目提供了影响特定VR系统投资盈利能力的具体因素。
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引用次数: 0
Linking business analytics affordances to corporate strategic planning and decision making outcomes 将业务分析能力与公司战略规划和决策结果联系起来
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2023-11-30 DOI: 10.1007/s10257-023-00661-z
Steffen Kurpiela, Frank Teuteberg

Business analytics is considered in research and practice as a promising approach to support organizations in the increasing complexity and dynamics in the strategic planning and decision making, which arise for example through the integration of product-service systems. However, literature is lacking a comprehensive analysis to what extant business analytics supports the strategic planning and decision making. Thus, coming from the affordance and socio-technical system theory, we are linking business analytics affordances to strategic planning outcomes. In doing so, we identified 20 affordances which we have assigned to the dimensions of the socio-technology system theory. Based on this, we have derived implications and propositions for research and practice. The results can be used as guidelines for practice and directions for future research.

商业分析在研究和实践中被认为是一种很有前途的方法,可以支持组织在战略规划和决策中日益增加的复杂性和动态性,例如通过产品服务系统的集成。然而,文献缺乏对现有业务分析支持战略规划和决策的全面分析。因此,从功能和社会技术系统理论出发,我们将业务分析功能与战略规划结果联系起来。在这样做的过程中,我们确定了20个我们分配给社会技术系统理论维度的启示。在此基础上,我们提出了研究和实践的启示和主张。研究结果可作为实践指导和未来研究方向。
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引用次数: 0
What is digital transformation? A survey on the perceptions of decision-makers in business 什么是数字化转型?一项关于企业决策者看法的调查
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2023-11-30 DOI: 10.1007/s10257-023-00660-0
René Riedl, Mark Stieninger, Manuel Muehlburger, Stefan Koch, Thomas Hess

In the past years we have observed enormous adoption and use of digital technologies in almost all domains of human life. In this context, researchers and practitioners have been using the term “digital transformation” (DT) to characterize phenomena related to the changes caused by increased use of digital technologies. The progression and contributions of corresponding discussions significantly depend on a common understanding and conceptualization of DT. Accordingly, the information systems research community has started working toward conceptual clarity. Importantly, the current debate focuses on theoretical contributions by academic researchers. Hence, data on the practitioners’ perspective on DT is missing. Against this background, we investigated general understandings of DT in practice. Our analysis comprises data of N = 529 business decision-makers in the UK. Our results show a significant discrepancy between science (i.e., conceptualizations and definitions of DT in the academic literature) and practice (i.e., business decision-makers’ perceptions and corresponding survey responses). Specifically, for a large proportion of the respondents their decision to classify concrete digitalization examples from the literature as DT or no DT was largely independent of the degree of organizational change caused by the use of digital technologies. This is a surprising result, as high-caliber academic literature proposes this degree to be a critical factor to characterize DT. Another key finding is that a remarkable number of practitioners consider a digitalization initiative as DT based on the mere occurrence of specific buzzwords related to digital technologies in the corresponding descriptions. In particular, the buzzword “digital technology” led the survey participants to classify a definition as instance for DT. We discuss implications of our results and limitations.

在过去的几年里,我们看到数字技术在人类生活的几乎所有领域都得到了广泛的采用和使用。在这种背景下,研究人员和从业人员一直在使用术语“数字化转型”(DT)来描述与数字技术使用增加引起的变化相关的现象。相应讨论的进展和贡献在很大程度上取决于对DT的共同理解和概念化。因此,信息系统研究界已经开始朝着概念清晰化的方向努力。重要的是,目前的争论集中在学术研究人员的理论贡献上。因此,关于从业者对DT的看法的数据是缺失的。在此背景下,我们调查了实践中对DT的一般理解。我们的分析包括英国N = 529名商业决策者的数据。我们的研究结果显示,科学(即学术文献中对DT的概念化和定义)与实践(即商业决策者的看法和相应的调查反应)之间存在显著差异。具体来说,对于很大比例的受访者来说,他们决定将文献中的具体数字化实例分类为DT或非DT的决定在很大程度上独立于使用数字技术引起的组织变革程度。这是一个令人惊讶的结果,因为高水平的学术文献提出,这个程度是表征DT的关键因素。另一个重要的发现是,相当多的从业者认为数字化倡议是DT,仅仅是基于在相应的描述中与数字技术相关的特定流行语的出现。特别是,“数字技术”这个流行词让调查参与者将一个定义归类为DT的实例。我们讨论了我们的结果和局限性的含义。
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引用次数: 0
Facilitating cooperation of smallholders in developing countries: design principles for a cooperative-oriented decentralized autonomous organization 促进发展中国家小农合作:合作型分散自治组织的设计原则
4区 管理学 Q3 BUSINESS Pub Date : 2023-11-09 DOI: 10.1007/s10257-023-00659-7
Julia Amend, Patrick Troglauer, Tobias Guggenberger, Nils Urbach, Martin Weibelzahl
Abstract Climate change and an increasing food demand due to a growing world population pose significant challenges for agriculture. Smallholders play a decisive role in establishing a sustainable and efficient future agricultural system since they already provide up to 80% of food in developing countries. However, they often face severe obstacles, especially in developing countries, hampering effective and efficient cooperation and productivity. Even though organizations in the form of cooperatives could help overcome some of the challenges of facilitating smallholders’ cooperation, they still suffer from structural problems. Further, in many countries, a lack of formal mechanisms to enforce contractual agreements exists. Given such challenges, decentralized autonomous organizations (DAOs) have already proven to provide alternative forms of governance independent of formal contracts or intermediaries. Therefore, this study follows the design science research paradigm to design, develop, and evaluate a decentralized autonomous organization in the agricultural sector that makes use of cooperative principles. This cooperative-oriented DAO is governed by smart contracts and technically enabled by blockchain technology as the underlying infrastructure. Through our developed and evaluated artifact, the AgriDAO, we guide researchers and practitioners on how such a cooperative-oriented DAO could look to solve existing problems related to smallholders and cooperatives. Additionally, we present eight design principles that will guide the development of cooperative-oriented DAOs. Finally, our research shall initiate lively discussion and extensive exploration of this new form of organization.
气候变化和世界人口增长导致的粮食需求增加对农业构成了重大挑战。小农在建立可持续和高效的未来农业系统方面发挥着决定性作用,因为他们已经为发展中国家提供了高达80%的粮食。然而,它们往往面临严重的障碍,特别是在发展中国家,阻碍了有效和高效率的合作和生产力。尽管合作社形式的组织可以帮助克服促进小农合作的一些挑战,但它们仍然受到结构性问题的困扰。此外,在许多国家,缺乏执行合同协定的正式机制。考虑到这些挑战,分散的自治组织(dao)已经被证明可以提供独立于正式合同或中介的替代治理形式。因此,本研究遵循设计科学的研究范式,设计、开发和评估一个利用合作原则的农业部门分散自治组织。这种面向合作的DAO由智能合约管理,并在技术上由区块链技术作为底层基础设施实现。通过我们开发和评估的工件AgriDAO,我们指导研究人员和实践者如何看待这样一个面向合作的DAO,以解决与小农和合作社相关的现有问题。此外,我们提出了八项设计原则,这些原则将指导面向协作的dao的开发。最后,我们的研究应该对这种新的组织形式展开热烈的讨论和广泛的探索。
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引用次数: 0
Towards a comprehensive analytical framework and future research agenda for research on sharing economy business models: thematic analyses approach 面向共享经济商业模式研究的综合分析框架和未来研究议程:专题分析方法
IF 3.6 4区 管理学 Q3 BUSINESS Pub Date : 2023-10-28 DOI: 10.1007/s10257-023-00657-9
Carson Duan

The sharing economy is considered to be an important pathway for economic growth, increasing employment and household income, and the transition toward sustainability in the twenty-first century. In spite of the widespread use of the sharing economy concept, the understanding varies, and there is disagreement about what constitutes an analytical framework of the sharing economy business model (SEBM). This research quantitatively analyzes and categorizes the fundamental elements of the current SEBM literature. A comprehensive analytical framework is presented, identifying three distinct segments of SEBM: (1) the knowledge of sharing economy (incl. innovation, new technologies, determinants, and ecosystems); (2) supplier-oriented studies (incl. hospitality-oriented, transportation-oriented, and other platforms and models); and (3) consumer-socioeconomic-sustainability-focused research (incl. consumption and customer satisfaction, collaborative consumption, sustainability, social effects, and economic growth). In addition to contributing to a better understanding of SEBM research, the framework has implications for SEBM development policy and practice. It can also be used as an instrument for evaluating business models. Furthermore, the paper identifies six key research directions for the post-COVID-19 era, covering the studies of determinants and ecosystems, emerging economies, new SEBMs, location- and culture-specific models, sustainability, and combined impacts on socioeconomics.

共享经济被认为是21世纪经济增长、增加就业和家庭收入以及向可持续发展过渡的重要途径。尽管共享经济概念被广泛使用,但理解各不相同,并且对于共享经济商业模式(SEBM)的分析框架构成存在分歧。本研究对当前SEBM文献的基本要素进行了定量分析和分类。本文提出了一个全面的分析框架,确定了共享经济的三个不同部分:(1)共享经济的知识(包括创新、新技术、决定因素和生态系统);(2)供应商导向研究(包括酒店导向、交通导向等平台和模式);(3)以消费者-社会-经济-可持续性为重点的研究(包括消费与顾客满意度、协同消费、可持续性、社会效应和经济增长)。除了有助于更好地理解SEBM研究之外,该框架还对SEBM发展政策和实践具有启示意义。它还可以用作评估业务模型的工具。此外,本文确定了后covid -19时代的六个重点研究方向,包括决定因素和生态系统、新兴经济体、新的SEBMs、特定地点和文化模型、可持续性以及对社会经济学的综合影响。
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引用次数: 0
A decade of digital maturity models: much ado about nothing? 十年的数字成熟度模型:无事生非?
4区 管理学 Q3 BUSINESS Pub Date : 2023-10-24 DOI: 10.1007/s10257-023-00656-w
Tristan Thordsen, Markus Bick
Abstract The topic of digital maturity has evolved into a full-grown hype in the last decade. It is widely assumed that the level of an organization’s digital maturity is directly linked to its performance. Digital Maturity Models (DMMs) have been designed specifically to assess an organization’s digital status quo and to provide concrete measures to increase its level of digital maturity. Given this relevance, a multitude of these models have emerged. Still, the development and application of DMMs is controversially discussed within the academic community leading to great uncertainty regarding their value for both theory and practice. In this systematic literature review, we seek to paint a comprehensive picture of the research field by identifying and contrasting the main contentious opinions among IS scholars. An analysis of detailed information regarding the research area – encompassing extensive DMM literature, academic discussion, and feedback – shows that various critical voices question the actual practical and theoretical value of DMMs, underlining the absence of objective evaluation criteria of these models and pointing out the lack of empirical data to prove the suggested relationship between maturity and performance. Based on our experience in this field, we provide a first synthesis of eleven years of DMMs and derive a research agenda.
在过去的十年里,数字成熟度的话题已经发展成为一个成熟的炒作。人们普遍认为,组织的数字成熟度水平与其绩效直接相关。数字成熟度模型(dmm)是专门为评估组织的数字现状而设计的,并提供具体措施来提高其数字成熟度水平。鉴于这种相关性,出现了许多这样的模型。尽管如此,dmm的发展和应用在学术界仍存在争议,导致其理论和实践价值存在很大的不确定性。在这篇系统的文献综述中,我们试图通过识别和对比IS学者之间的主要争议观点来描绘研究领域的全面图景。对该研究领域详细信息的分析——包括广泛的DMM文献、学术讨论和反馈——表明,各种批评声音质疑DMM的实际实践和理论价值,强调缺乏这些模型的客观评价标准,并指出缺乏实证数据来证明成熟度和绩效之间的关系。根据我们在这一领域的经验,我们提供了11年来DMMs的第一次合成,并得出了一个研究议程。
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引用次数: 0
Measuring network effects of digital industrial platforms: towards a balanced platform performance management 数字工业平台的网络效应测度:迈向平衡的平台绩效管理
4区 管理学 Q3 BUSINESS Pub Date : 2023-10-16 DOI: 10.1007/s10257-023-00655-x
Fabian Schüler, Dimitri Petrik
Abstract Firms increasingly establish digital industrial platforms to cope with the adaption of the industrial internet of things (IIoT) paradigm. The tremendous success of digital platforms in many platform-mediated industries can be traced back to the ignition of network externalities. However, the impact of network externalities is still under discussion in the IIoT domain, and their measurement remains a challenge for platform companies. This paper outlines how network effects were measured in the existing research, deriving three dimensions of network effects for IIoT: (1) ecosystem utility, (2) complementarity, and (3) compatibility. This conceptualization is further used in an empirical study with practitioners from digital industrial platform organizations to enable performance measurement of network effects in IIoT by developing 20 key performance indicators (KPIs). Based on the empirical study results, this paper proposes a framework for balanced platform management. Utilizing the goals of a balanced scorecard, the framework emphasizes the trade-off between the contradicting perspectives on costly network effect simulation and platform earnings that platform managers need to balance. The KPI portfolio can support platform managers in implementing the framework.
企业越来越多地建立数字工业平台,以应对工业物联网(IIoT)范式的适应。数字平台在许多以平台为中介的行业中取得的巨大成功可以追溯到网络外部性的点燃。然而,在工业物联网领域,网络外部性的影响仍在讨论中,对平台公司来说,测量网络外部性仍然是一个挑战。本文概述了现有研究中如何测量网络效应,得出了工业物联网网络效应的三个维度:(1)生态系统效用,(2)互补性,(3)兼容性。这一概念进一步应用于与数字工业平台组织的从业人员的实证研究中,通过制定20个关键绩效指标(kpi)来实现对工业物联网网络效应的绩效衡量。基于实证研究结果,本文提出了一个均衡平台管理框架。利用平衡计分卡的目标,该框架强调了在昂贵的网络效应模拟和平台收益方面的矛盾观点之间的权衡,平台经理需要平衡这些观点。KPI组合可以支持平台管理人员实现框架。
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引用次数: 0
Security compliance and work-issued mobile devices: Out of sight, out of mind? 安全遵从性和工作发布的移动设备:眼不见,心不烦?
4区 管理学 Q3 BUSINESS Pub Date : 2023-10-16 DOI: 10.1007/s10257-023-00654-y
Kent Marett, Shan Xiao, Sumin Kim
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引用次数: 0
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Information Systems and e-Business Management
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