Shame can arise during patient-health professional encounters when discussing traumatising and stigmatising topics and can contribute to negative patient outcomes. This review aims to summarise what is known regarding shame in patient-health professional encounters. We conducted a scoping review using Levac and colleagues' approach and reported the findings using the PRISMA Extension for Scoping Reviews. We searched four databases (CINAHL, PsychINFO, PubMed and SocINDEX) for empirical studies that involved shame in patient-health professional encounters contextualised by trauma or stigma and were published in English. We categorised what is known regarding shame in empirical studies using inductive content analysis. We also collected stakeholders' perspectives on the review findings through an online survey. Our initial search yielded 3658 articles, of which 37 were included. We summarised the literature into four categories: (1) What health professionals say they do in patient-health professional encounters, (2) What health professionals think patients feel in patient-health professional encounters, (3) Patients' descriptions of their own shame during patient-health professional encounters and (4) Health professionals' descriptions of their own shame during patient-health professional encounters. Shame can arise in a variety of circumstances during patient-health professional encounters. More research is needed to identify what specific communication strategies used by health professionals during patient-health professional encounters contribute to or avoid patient shame.
{"title":"Shame in patient-health professional encounters: A scoping review","authors":"Michael A. Jaeb, Kristen E. Pecanac","doi":"10.1111/inm.13323","DOIUrl":"10.1111/inm.13323","url":null,"abstract":"<p>Shame can arise during patient-health professional encounters when discussing traumatising and stigmatising topics and can contribute to negative patient outcomes. This review aims to summarise what is known regarding shame in patient-health professional encounters. We conducted a scoping review using Levac and colleagues' approach and reported the findings using the PRISMA Extension for Scoping Reviews. We searched four databases (CINAHL, PsychINFO, PubMed and SocINDEX) for empirical studies that involved shame in patient-health professional encounters contextualised by trauma or stigma and were published in English. We categorised what is known regarding shame in empirical studies using inductive content analysis. We also collected stakeholders' perspectives on the review findings through an online survey. Our initial search yielded 3658 articles, of which 37 were included. We summarised the literature into four categories: (1) What health professionals say they do in patient-health professional encounters, (2) What health professionals think patients feel in patient-health professional encounters, (3) Patients' descriptions of their own shame during patient-health professional encounters and (4) Health professionals' descriptions of their own shame during patient-health professional encounters. Shame can arise in a variety of circumstances during patient-health professional encounters. More research is needed to identify what specific communication strategies used by health professionals during patient-health professional encounters contribute to or avoid patient shame.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 5","pages":"1158-1169"},"PeriodicalIF":3.6,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13323","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140159855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Verity Reeves, Mark Loughhead, Courtney Teague, Matthew Anthony Halpin, Nicholas Procter
Inclusion of service users in the design and delivery of mental health services is clearly articulated throughout Australian mental health action plans and stated as an expectation within contemporary mental health policy. International and local Australian research demonstrates benefits for the inclusion of lived experience workers in service users' recovery journey; however, persistent challenges and barriers limit their effective integration into transdisciplinary mental health service teams. Non-lived experience workers who actively advocate and champion the inclusion of lived experience or peer workers, known as allies, are acknowledged and recognised as enablers for effective integration of peer workers to service teams. In this discursive paper, authors present recommendations for further development of allyship roles within leadership positions of mental health organisations in Australia. Leaders are in a position to influence the allocation of resources, redress power inequalities and facilitate opportunities for the inclusion of lived experience expertise across all levels of mental health organisations. This paper makes recommendations for areas of learning and unlearning ingrained bias and assumptions which may be detrimental to integration of lived experience workforces and hinder movement toward greater adoption of recovery-orientated service delivery.
{"title":"Lived experience allyship in mental health services: Recommendations for improved uptake of allyship roles in support of peer workforces","authors":"Verity Reeves, Mark Loughhead, Courtney Teague, Matthew Anthony Halpin, Nicholas Procter","doi":"10.1111/inm.13322","DOIUrl":"10.1111/inm.13322","url":null,"abstract":"<p>Inclusion of service users in the design and delivery of mental health services is clearly articulated throughout Australian mental health action plans and stated as an expectation within contemporary mental health policy. International and local Australian research demonstrates benefits for the inclusion of lived experience workers in service users' recovery journey; however, persistent challenges and barriers limit their effective integration into transdisciplinary mental health service teams. Non-lived experience workers who actively advocate and champion the inclusion of lived experience or peer workers, known as allies, are acknowledged and recognised as enablers for effective integration of peer workers to service teams. In this discursive paper, authors present recommendations for further development of allyship roles within leadership positions of mental health organisations in Australia. Leaders are in a position to influence the allocation of resources, redress power inequalities and facilitate opportunities for the inclusion of lived experience expertise across all levels of mental health organisations. This paper makes recommendations for areas of learning and unlearning ingrained bias and assumptions which may be detrimental to integration of lived experience workforces and hinder movement toward greater adoption of recovery-orientated service delivery.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 5","pages":"1591-1601"},"PeriodicalIF":3.6,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13322","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140133653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Electroconvulsive Therapy (ECT) is a widely used psychiatric treatment; however, it remains contentious. It is therefore important that people are provided with accurate and balanced information before consenting to ECT. The aim of this study was to audit and analyse the content and language of ECT information sheets used in local health districts (LHDs) across the state of New South Wales Australia. Descriptive content analysis and evaluative linguistic analysis were used to investigate the information sheets, with findings then considered from a mad studies perspective. Thirteen ECT information sheets were obtained and reviewed, with the audit finding they lacked accuracy and balance. Linguistic tools were used to exaggerate positive outcomes and minimise negative effects. Despite commonalities, the structure and content of the sheets varied considerably. Findings indicate a need for co-design and co-production approaches to developing ECT information sheets. This should occur in genuine partnership with lived experience representatives based on current evidence, using neutral language, and with attention to their intent as part of processes of informed consent and decision making.
{"title":"An audit and analysis of electro convulsive therapy patient information sheets used in local health districts in New South Wales Australia","authors":"Timothy Wand, Sophie Isobel, Holly Kemp","doi":"10.1111/inm.13318","DOIUrl":"10.1111/inm.13318","url":null,"abstract":"<p>Electroconvulsive Therapy (ECT) is a widely used psychiatric treatment; however, it remains contentious. It is therefore important that people are provided with accurate and balanced information before consenting to ECT. The aim of this study was to audit and analyse the content and language of ECT information sheets used in local health districts (LHDs) across the state of New South Wales Australia. Descriptive content analysis and evaluative linguistic analysis were used to investigate the information sheets, with findings then considered from a mad studies perspective. Thirteen ECT information sheets were obtained and reviewed, with the audit finding they lacked accuracy and balance. Linguistic tools were used to exaggerate positive outcomes and minimise negative effects. Despite commonalities, the structure and content of the sheets varied considerably. Findings indicate a need for co-design and co-production approaches to developing ECT information sheets. This should occur in genuine partnership with lived experience representatives based on current evidence, using neutral language, and with attention to their intent as part of processes of informed consent and decision making.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1119-1128"},"PeriodicalIF":3.6,"publicationDate":"2024-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13318","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140112536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leonie M. Lorien, Michael Arthur, Katherine Keiler, Joanne Lowry, Kathleen Ryan
As part of mental health reform in Australia, new policies were introduced to support recovery-oriented practice; however, little has changed in hospital settings focused on managing risk and remediating acute symptoms. Previous studies have indicated that patients' experiences of personal recovery, during a hospital admission, may not mirror that of people living in the community, with patients being more likely to experience disconnection, hopelessness and disempowerment. Using a Participatory Health Research approach, eight mental health professionals, a patient advocate and an external researcher formed a research partnership to answer the question: How can staff enhance recovery-oriented practice in a hospital-based mental health service? The COREQ checklist was used for reporting the methods, analysis and findings. The methods comprised patient focus groups (n = 16 participants), interviews with managers (n = 7) and an online survey for staff (n = 17). Researchers analysed the feedback from the consultations using inductive thematic analysis, identifying two themes: relational recovery and recovery interventions. The findings indicate that relational recovery is key to recovery during a hospital admission and interventions that increase connectedness or reduce the impact of symptoms enhance personal recovery.
{"title":"Recovery-oriented practice in a hospital mental health service","authors":"Leonie M. Lorien, Michael Arthur, Katherine Keiler, Joanne Lowry, Kathleen Ryan","doi":"10.1111/inm.13316","DOIUrl":"10.1111/inm.13316","url":null,"abstract":"<p>As part of mental health reform in Australia, new policies were introduced to support recovery-oriented practice; however, little has changed in hospital settings focused on managing risk and remediating acute symptoms. Previous studies have indicated that patients' experiences of personal recovery, during a hospital admission, may not mirror that of people living in the community, with patients being more likely to experience disconnection, hopelessness and disempowerment. Using a Participatory Health Research approach, eight mental health professionals, a patient advocate and an external researcher formed a research partnership to answer the question: How can staff enhance recovery-oriented practice in a hospital-based mental health service? The COREQ checklist was used for reporting the methods, analysis and findings. The methods comprised patient focus groups (<i>n</i> = 16 participants), interviews with managers (<i>n</i> = 7) and an online survey for staff (<i>n</i> = 17). Researchers analysed the feedback from the consultations using inductive thematic analysis, identifying two themes: relational recovery and recovery interventions. The findings indicate that relational recovery is key to recovery during a hospital admission and interventions that increase connectedness or reduce the impact of symptoms enhance personal recovery.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1100-1109"},"PeriodicalIF":3.6,"publicationDate":"2024-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13316","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140066392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sebastian Gabrielsson, Nicole Wolpher, Elias Zammata, Lisbeth Fagerström, Britt-Marie Lindgren
Previous research has mainly focused on self-harm among women, defining what it is, what functions it has, how to manage and prevent self-harm, and how to recover from it. A recent review of the literature on self-harm among men concluded that research need to consider both clinical and personal aspects of recovery and pointed out the need to explore recovery from men's point of view. This study aimed to describe men's experiences of recovery in self-harm. Data were collected in Sweden in 2020 using semi-structured interviews. Eleven men who had recovered in self-harm were interviewed. Interviews were analysed using an abductive approach to qualitative content analysis. The analysis involved the application of an established framework for personal recovery in mental illness: connectedness, hope, identity, meaning, and empowerment (CHIME). The analysis identified one main theme: when the time is right, and five sub-themes: finding support in others; trusting that change is possible; getting to know yourself; reaching a new understanding; and developing new strategies to manage life. While the cessation of self-harm might both be a sign of and contribute to recovery, it is not the defining feature of recovery. Mental health professionals should be persistent in providing person-centred, recovery-oriented care for men who self-harm. The CHIME framework can be applied in the context of men's recovery in self-harm. This study is reported in accordance with the COREQ guidelines.
{"title":"When the time is right: Men's experiences of recovery in self-harm","authors":"Sebastian Gabrielsson, Nicole Wolpher, Elias Zammata, Lisbeth Fagerström, Britt-Marie Lindgren","doi":"10.1111/inm.13319","DOIUrl":"10.1111/inm.13319","url":null,"abstract":"<p>Previous research has mainly focused on self-harm among women, defining what it is, what functions it has, how to manage and prevent self-harm, and how to recover from it. A recent review of the literature on self-harm among men concluded that research need to consider both clinical and personal aspects of recovery and pointed out the need to explore recovery from men's point of view. This study aimed to describe men's experiences of recovery in self-harm. Data were collected in Sweden in 2020 using semi-structured interviews. Eleven men who had recovered in self-harm were interviewed. Interviews were analysed using an abductive approach to qualitative content analysis. The analysis involved the application of an established framework for personal recovery in mental illness: connectedness, hope, identity, meaning, and empowerment (CHIME). The analysis identified one main theme: when the time is right, and five sub-themes: finding support in others; trusting that change is possible; getting to know yourself; reaching a new understanding; and developing new strategies to manage life. While the cessation of self-harm might both be a sign of and contribute to recovery, it is not the defining feature of recovery. Mental health professionals should be persistent in providing person-centred, recovery-oriented care for men who self-harm. The CHIME framework can be applied in the context of men's recovery in self-harm. This study is reported in accordance with the COREQ guidelines.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1110-1118"},"PeriodicalIF":3.6,"publicationDate":"2024-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13319","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140066393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite integrating the recovery model of care in mental health, mental health professionals still have pessimistic attitudes towards the recovery of people with mental illness. Positive attitudes towards recovery are essential components to integrate recovery-oriented practices in all areas of mental health. Evidence shows that education and training are effective while emphasising the importance of consumer-based interventions to enhance recovery attitudes. This study aimed to evaluate the effectiveness of peer-led education about recovery attitudes towards people with mental illness among Mental Health Nurses working in acute inpatient settings. The methodology used was a sequential explanatory mixed method with pre- and post-test design involving three phases. Phase 1: survey (n = 103), phase 2: post-test survey immediate (n = 17) and follow-up (n = 11) and phase 3: in-depth interviews (n = 12). The results show that Mental Health Nurses have positive recovery attitudes with some room for improvement. Most participants agreed with all items of the Recovery Attitudes Questionnaire. However, the participants had various views on the relationship between faith and recovery. The peer-led education significantly improved RAQ items 1, 2, 3, 4 and 6 statistically. Furthermore, peer-led education effectively enhanced recovery attitudes immediately after the intervention and helped to maintain sustainable attitudes 3 months later. A qualitative exploration of recovery attitudes revealed three main themes: participants' reflections, recovery hurdles and interpersonal relationships.
{"title":"A mixed-method evaluation of peer-led education about attitudes towards consumers' recovery among Mental Health Nurses working in acute inpatient psychiatric units","authors":"Anju Sreeram, Wendy M. Cross, Louise Townsin","doi":"10.1111/inm.13311","DOIUrl":"10.1111/inm.13311","url":null,"abstract":"<p>Despite integrating the recovery model of care in mental health, mental health professionals still have pessimistic attitudes towards the recovery of people with mental illness. Positive attitudes towards recovery are essential components to integrate recovery-oriented practices in all areas of mental health. Evidence shows that education and training are effective while emphasising the importance of consumer-based interventions to enhance recovery attitudes. This study aimed to evaluate the effectiveness of peer-led education about recovery attitudes towards people with mental illness among Mental Health Nurses working in acute inpatient settings. The methodology used was a sequential explanatory mixed method with pre- and post-test design involving three phases. Phase 1: survey (<i>n</i> = 103), phase 2: post-test survey immediate (<i>n</i> = 17) and follow-up (<i>n</i> = 11) and phase 3: in-depth interviews (<i>n</i> = 12). The results show that Mental Health Nurses have positive recovery attitudes with some room for improvement. Most participants agreed with all items of the Recovery Attitudes Questionnaire. However, the participants had various views on the relationship between faith and recovery. The peer-led education significantly improved RAQ items 1, 2, 3, 4 and 6 statistically. Furthermore, peer-led education effectively enhanced recovery attitudes immediately after the intervention and helped to maintain sustainable attitudes 3 months later. A qualitative exploration of recovery attitudes revealed three main themes: participants' reflections, recovery hurdles and interpersonal relationships.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1082-1099"},"PeriodicalIF":3.6,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13311","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139998716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Luke Molloy, Val Wilson, Michael O'Connor, Tammy Tran Merrick, Monica Guha, Michelle Eason, Michael Roche
In Australia, acute inpatient units within public mental health services have become the last resort for mental health care. This research explored barriers and facilitators to safe, person-centred, recovery-oriented mental health care in these settings. It utilised participant observations conducted by mental health nurses in acute inpatient units. These units were located in three distinct facilities, each serving different areas: a large metropolitan suburban area in a State capital, a mid-sized regional city, and a small city with a large rural catchment area. Our findings highlighted that, in the three inpatient settings, nurses tended to avoid common areas they shared with consumers, except for brief, task-related visits. The prioritisation of administrative tasks seemed to arise in a situation where nurses lacked awareness of alternative practices and activities. Consumers spent prolonged periods of the day sitting in communal areas, where the main distraction was watching television. Boredom was a common issue across these environments. The nursing team structure in the inpatient units provided a mechanism for promoting a sense of psychological safety for staff and were a key element in how safety culture was sustained.
{"title":"Exploring safety culture within inpatient mental health units: The results from participant observation across three mental health services","authors":"Luke Molloy, Val Wilson, Michael O'Connor, Tammy Tran Merrick, Monica Guha, Michelle Eason, Michael Roche","doi":"10.1111/inm.13312","DOIUrl":"10.1111/inm.13312","url":null,"abstract":"<p>In Australia, acute inpatient units within public mental health services have become the last resort for mental health care. This research explored barriers and facilitators to safe, person-centred, recovery-oriented mental health care in these settings. It utilised participant observations conducted by mental health nurses in acute inpatient units. These units were located in three distinct facilities, each serving different areas: a large metropolitan suburban area in a State capital, a mid-sized regional city, and a small city with a large rural catchment area. Our findings highlighted that, in the three inpatient settings, nurses tended to avoid common areas they shared with consumers, except for brief, task-related visits. The prioritisation of administrative tasks seemed to arise in a situation where nurses lacked awareness of alternative practices and activities. Consumers spent prolonged periods of the day sitting in communal areas, where the main distraction was watching television. Boredom was a common issue across these environments. The nursing team structure in the inpatient units provided a mechanism for promoting a sense of psychological safety for staff and were a key element in how safety culture was sustained.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1073-1081"},"PeriodicalIF":3.6,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13312","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139984869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<p>Workplace incivility is the term used to describe workplace behaviour that is rude, disruptive, and disrespectful and that promotes discord and disharmony (Anderson et al., <span>2022</span>; Clark et al., <span>2020</span>, Wilson et al., <span>2023</span>). It differs from other deviant workplace behaviour, such as bullying and harassment. Workplace bullying refers to a persistent, targeted, deliberate pattern of behaviour that occurs over time and is intended to demean, humiliate or intimidate a target (Arnetz et al., <span>2019</span>). Workplace harassment most often refers to unwelcome conduct related to characteristics such as gender, religion, race, sexual orientation, disability or other protected characteristics (Gov. UK, <span>2024</span>) that is designed to create a hostile work environment.</p><p>Workplace incivility can include a range of negative interpersonal behaviours such as dismissiveness, aggression, condescension, exclusion, rudeness, blaming, accusing, sabotaging, unhelpfulness, micromanagement, disregarding personal boundaries and undermining (Clark et al., <span>2020</span>; Wilson et al., <span>2023</span>).</p><p>Incivility is pervasive in nursing, across a range of contexts and situations. High levels of experience of workplace incivility have been widely reported across the profession—in students of nursing, newly graduated nurses, clinical nurses and nurse academics (e.g., see Blackstock et al., <span>2022</span>; Clark et al., <span>2020</span>; Green, <span>2019</span>; Singh et al., <span>2020</span>, <span>2022</span>; Wilson et al., <span>2023</span>). Because workplace incivility can be enacted with subtlety, it may be viewed as less severe than other forms of workplace deviance. Still, over time, the effects can be significant to people and to organisations, affecting the well-being of individuals and organisational function, including increased staff absenteeism, attrition and recruitment issues.</p><p>Behaviours associated with workplace incivility can and do create hostile work environments in which people can experience anxiety, frustration and powerlessness (Singh et al., <span>2022</span>) and are associated with negative employee outcomes (Zhai et al., <span>2023</span>). Workplace incivility can also negatively affect job satisfaction, confidence, self-esteem, personal sense of worth and value in the workplace, and people experiencing incivility may feel undervalued, disrespected and disillusioned (Singh et al., <span>2022</span>). Relationships are damaged through the loss of trust that accompanies workplace incivility (Wilson et al., <span>2023</span>), and this can affect the quality of professional relationships, leading to fragmented, fractured teams and causing loneliness and isolation in the workplace. Frequent exposure to incivility in the work environment (including interprofessional incivility) can be very stressful and contribute to toxic leadership and work cultures that perpetuate, nor
工作场所不文明行为是指工作场所中的粗鲁、破坏性和不尊重他人的行为,以及助长不和谐和不和谐的行为(Anderson 等人,2022 年;Clark 等人,2020 年;Wilson 等人,2023 年)。它不同于欺凌和骚扰等其他工作场所异常行为。工作场所欺凌指的是一种持续的、有针对性的、蓄意的行为模式,这种行为模式会随着时间的推移而发生,其目的是贬低、羞辱或恐吓目标(Arnetz 等人,2019 年)。工作场所不文明行为可包括一系列消极的人际行为,如轻视、攻击、居高临下、排斥、粗鲁、指责、指控、破坏、无益、微观管理、无视个人界限和破坏(Clark et al、不文明行为在护理工作中普遍存在,涉及各种环境和情况。据广泛报道,护理专业的学生、刚毕业的护士、临床护士和护士学者都曾在工作场所遭遇过严重的不文明行为(例如,见 Blackstock 等人,2022 年;Clark 等人,2020 年;Green,2019 年;Singh 等人,2020 年,2022 年;Wilson 等人,2023 年)。由于工作场所不文明行为的表现可能很微妙,因此与其他形式的工作场所偏差相比,它可能被视为不那么严重。然而,随着时间的推移,其对人和组织的影响可能会很大,影响到个人的福祉和组织的功能,包括员工缺勤、自然减员和招聘问题的增加。与工作场所不文明行为相关的行为可能会也确实会造成敌对的工作环境,人们在这种环境中会感到焦虑、沮丧和无能为力(Singh 等人,2022 年),并与员工的负面结果相关(Zhai 等人,2023 年)。工作场所不文明行为还会对工作满意度、自信心、自尊心、个人价值感和工作场所价值产生负面影响,遭遇不文明行为的人可能会感到价值被低估、不受尊重和幻想破灭(Singh 等人,2022 年)。工作场所的不文明行为会导致信任的丧失,进而破坏人际关系(Wilson 等人,2023 年),这可能会影响职业关系的质量,导致团队支离破碎、支离破碎,并造成工作场所的孤独和隔离。工作环境中经常出现不文明行为(包括专业间的不文明行为)会给人带来很大的压力,并助长有毒的领导和工作文化,使工作场所的不文明行为永久化、正常化并得以继续,从而对劳动力的参与产生负面影响,影响医疗服务的质量,损害患者的安全和治疗效果(Cleary et al、经历过工作场所不文明行为的人可能不愿意参与以工作为基础的社会关系,这反过来又会使他们在需要时更难获得工作场所的支持。随着时间的推移,持续的工作场所不文明行为可能会导致脱离。脱离与工作场所的欺凌(Arnetz 等人,2019 年)和电子邮件不文明行为(Park & Haun, 2018 年)有关,并有可能降低团队的绩效。Zhai等人(2023)发现,工作投入与情感承诺等积极属性相关。当护士对工作有参与感时,他们会表现出许多积极的特质,体验到成就感以及对工作场所和职业的归属感。各部门和组织要想取得最佳业绩,就必须确保员工以最佳状态投入工作,并愿意付出自己的努力。如果员工不参与工作,那么他们付出努力的可能性就会大大降低。受不文明行为影响的工作场所可能会出现生产率下降、士气低落和员工流失率高的问题。工作场所不文明行为造成的压力和困扰还有可能蔓延到个人的私人生活中,可能会影响个人关系并加剧压力。电子邮件等日常资源经常被认为是工作场所不文明行为的工具(例如,见 Park & Haun, 2018; Wilson 等人,2023 年),这一点很重要,因为我们中的许多人每个月都会收发数百封电子邮件。Park 和 Haun(2018 年)的研究结果强调了电子邮件不文明行为可能造成的压力和困扰,并指出电子邮件不文明行为与工作退缩和脱离工作之间存在联系。电子邮件不文明行为还与网络休闲有关(Zhou 等人,2022 年),后者是工作脱离的另一种形式。
{"title":"Workplace incivility: Insidious, pervasive and harmful","authors":"Debra Jackson, Kim Usher, Michelle Cleary","doi":"10.1111/inm.13315","DOIUrl":"10.1111/inm.13315","url":null,"abstract":"<p>Workplace incivility is the term used to describe workplace behaviour that is rude, disruptive, and disrespectful and that promotes discord and disharmony (Anderson et al., <span>2022</span>; Clark et al., <span>2020</span>, Wilson et al., <span>2023</span>). It differs from other deviant workplace behaviour, such as bullying and harassment. Workplace bullying refers to a persistent, targeted, deliberate pattern of behaviour that occurs over time and is intended to demean, humiliate or intimidate a target (Arnetz et al., <span>2019</span>). Workplace harassment most often refers to unwelcome conduct related to characteristics such as gender, religion, race, sexual orientation, disability or other protected characteristics (Gov. UK, <span>2024</span>) that is designed to create a hostile work environment.</p><p>Workplace incivility can include a range of negative interpersonal behaviours such as dismissiveness, aggression, condescension, exclusion, rudeness, blaming, accusing, sabotaging, unhelpfulness, micromanagement, disregarding personal boundaries and undermining (Clark et al., <span>2020</span>; Wilson et al., <span>2023</span>).</p><p>Incivility is pervasive in nursing, across a range of contexts and situations. High levels of experience of workplace incivility have been widely reported across the profession—in students of nursing, newly graduated nurses, clinical nurses and nurse academics (e.g., see Blackstock et al., <span>2022</span>; Clark et al., <span>2020</span>; Green, <span>2019</span>; Singh et al., <span>2020</span>, <span>2022</span>; Wilson et al., <span>2023</span>). Because workplace incivility can be enacted with subtlety, it may be viewed as less severe than other forms of workplace deviance. Still, over time, the effects can be significant to people and to organisations, affecting the well-being of individuals and organisational function, including increased staff absenteeism, attrition and recruitment issues.</p><p>Behaviours associated with workplace incivility can and do create hostile work environments in which people can experience anxiety, frustration and powerlessness (Singh et al., <span>2022</span>) and are associated with negative employee outcomes (Zhai et al., <span>2023</span>). Workplace incivility can also negatively affect job satisfaction, confidence, self-esteem, personal sense of worth and value in the workplace, and people experiencing incivility may feel undervalued, disrespected and disillusioned (Singh et al., <span>2022</span>). Relationships are damaged through the loss of trust that accompanies workplace incivility (Wilson et al., <span>2023</span>), and this can affect the quality of professional relationships, leading to fragmented, fractured teams and causing loneliness and isolation in the workplace. Frequent exposure to incivility in the work environment (including interprofessional incivility) can be very stressful and contribute to toxic leadership and work cultures that perpetuate, nor","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 3","pages":"483-486"},"PeriodicalIF":5.6,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13315","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139984870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Qiqi Ji, Lin Zhang, Jiashuang Xu, Pengjuan Ji, Miaojing Song, Yian Chen, Leilei Guo
To investigate the association between the mental health of nursing students, the stress of higher education, and academic goal orientation. At a medical college, 1170 nursing students volunteered for this cross-sectional survey. The Warwick-Edinburgh Well-being Scale, the Higher Education Stress Scale, and the Academic Goal Orientation Questionnaire were utilised to collect data. Descriptive statistics, ANOVA, and Pearson correlation analysis were all performed to evaluate the data. The significance level for all statistical tests was p < 0.05. A total of 1126 valid samples, with a 96.23% effective recovery rate. The Higher Education Stress Scale score for nursing students was (38.31 ± 8.29), the Academic Goal Orientation Questionnaire result was (49.32 ± 9.62), and the Mental Health Scale value was (31.24 ± 14.00). Overall, there was a strong relationship between the stress associated with higher education, academic goal orientation, and the mental health of nursing students. Therefore, in future interventions, the Chinese government and its relevant educational authorities can enhance nursing students' ability to reasonably regulate stress related to higher education and set clear academic goals by adjusting the strategies for regulating nursing students' academic stress and increasing the number of academic goal-oriented courses to improve their mental health.
调查护理专业学生的心理健康、高等教育压力和学术目标导向之间的关系。某医学院的 1170 名护理专业学生自愿参加了此次横断面调查。采用沃里克-爱丁堡幸福量表、高等教育压力量表和学术目标定向问卷收集数据。对数据进行了描述性统计、方差分析和皮尔逊相关分析。所有统计检验的显著性水平均为 p
{"title":"Associations of mental well-being with higher education-related stress and orientation of the academic goals among nursing students: A cross-sectional study","authors":"Qiqi Ji, Lin Zhang, Jiashuang Xu, Pengjuan Ji, Miaojing Song, Yian Chen, Leilei Guo","doi":"10.1111/inm.13313","DOIUrl":"10.1111/inm.13313","url":null,"abstract":"<p>To investigate the association between the mental health of nursing students, the stress of higher education, and academic goal orientation. At a medical college, 1170 nursing students volunteered for this cross-sectional survey. The Warwick-Edinburgh Well-being Scale, the Higher Education Stress Scale, and the Academic Goal Orientation Questionnaire were utilised to collect data. Descriptive statistics, ANOVA, and Pearson correlation analysis were all performed to evaluate the data. The significance level for all statistical tests was <i>p</i> < 0.05. A total of 1126 valid samples, with a 96.23% effective recovery rate. The Higher Education Stress Scale score for nursing students was (38.31 ± 8.29), the Academic Goal Orientation Questionnaire result was (49.32 ± 9.62), and the Mental Health Scale value was (31.24 ± 14.00). Overall, there was a strong relationship between the stress associated with higher education, academic goal orientation, and the mental health of nursing students. Therefore, in future interventions, the Chinese government and its relevant educational authorities can enhance nursing students' ability to reasonably regulate stress related to higher education and set clear academic goals by adjusting the strategies for regulating nursing students' academic stress and increasing the number of academic goal-oriented courses to improve their mental health.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1062-1072"},"PeriodicalIF":3.6,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139984868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Therapeutic relationships play a central role in maintaining a positive social climate in forensic settings. The interpersonal difficulties characteristic of Borderline Personality Disorder, alongside the secure environment of forensic wards, can make developing positive therapeutic relationships with this patient group challenging. Qualitative interviews aimed to explore how ward staff understand and experience the interaction of interpersonal relationships and social climate when caring for patients with Borderline Personality Disorder on forensic wards. Interviews with 11 staff members working across UK forensic inpatient settings were analysed using Reflexive Thematic Analysis and reported following COREQ guidelines. Six interrelated themes were generated; three describe relational cycles that occur between ward staff and patients with Borderline Personality Disorder and three describe systemic factors that influence the context in which ward staff operate. From these themes, an integrative model was developed to summarise how factors in the wider forensic system and the interpersonal relationships between staff and patients with Borderline Personality Disorder in forensic wards influence one another, affecting staff experiences of the social climate of forensic settings. The model illustrates how complex cycles within the therapeutic relationships with staff and patients with Borderline Personality Disorder can interact with systemic influences in the wider forensic context to influence staff experiences of forensic settings. Clinical implications of the model are discussed, offering recommendations for improving therapeutic relationships and the social climate on forensic wards caring for patients with Borderline Personality Disorder, to better support staff and patient wellbeing.
{"title":"‘A ward full of emotional, aggressive people’: Social climate and interpersonal relationships in forensic settings caring for patients with borderline personality disorder","authors":"Devon Rodwell, Hannah Frith","doi":"10.1111/inm.13308","DOIUrl":"10.1111/inm.13308","url":null,"abstract":"<p>Therapeutic relationships play a central role in maintaining a positive social climate in forensic settings. The interpersonal difficulties characteristic of Borderline Personality Disorder, alongside the secure environment of forensic wards, can make developing positive therapeutic relationships with this patient group challenging. Qualitative interviews aimed to explore how ward staff understand and experience the interaction of interpersonal relationships and social climate when caring for patients with Borderline Personality Disorder on forensic wards. Interviews with 11 staff members working across UK forensic inpatient settings were analysed using Reflexive Thematic Analysis and reported following COREQ guidelines. Six interrelated themes were generated; three describe relational cycles that occur between ward staff and patients with Borderline Personality Disorder and three describe systemic factors that influence the context in which ward staff operate. From these themes, an integrative model was developed to summarise how factors in the wider forensic system and the interpersonal relationships between staff and patients with Borderline Personality Disorder in forensic wards influence one another, affecting staff experiences of the social climate of forensic settings. The model illustrates how complex cycles within the therapeutic relationships with staff and patients with Borderline Personality Disorder can interact with systemic influences in the wider forensic context to influence staff experiences of forensic settings. Clinical implications of the model are discussed, offering recommendations for improving therapeutic relationships and the social climate on forensic wards caring for patients with Borderline Personality Disorder, to better support staff and patient wellbeing.</p>","PeriodicalId":14007,"journal":{"name":"International Journal of Mental Health Nursing","volume":"33 4","pages":"1049-1061"},"PeriodicalIF":3.6,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/inm.13308","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139941417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}