Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch016
Nidhi Sharma
It has been long recognized that everyone wears an emotional mask. Specially, in the context of the service sector, job requirements mandate display rules requiring the expression of certain emotions that may not necessarily be felt by employees. Such regulation of emotions often leads to stress and burnout that negatively impact employees' physical and psychological health. Emotional labour is thus a worrisome phenomenon. Against this backdrop, this chapter concerns itself with finding solutions that could potentially alleviate the associated problems of personal and organizational well-being. Extant literature observes numerous suggestions about these detrimental effects being mitigated by spirituality. Academics recommend that organizations could employ workplace spirituality initiatives to replenish the emotional resources exhausted due to emotional labour. This chapter thus addresses the empirical association between workplace spirituality and emotional labour among teachers in higher education sector – the service professionals claimed to be most negatively impacted by emotional labour.
{"title":"Impact of Workplace Spirituality in Reducing Emotional Labour Among Academics","authors":"Nidhi Sharma","doi":"10.4018/978-1-6684-2533-6.ch016","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch016","url":null,"abstract":"It has been long recognized that everyone wears an emotional mask. Specially, in the context of the service sector, job requirements mandate display rules requiring the expression of certain emotions that may not necessarily be felt by employees. Such regulation of emotions often leads to stress and burnout that negatively impact employees' physical and psychological health. Emotional labour is thus a worrisome phenomenon. Against this backdrop, this chapter concerns itself with finding solutions that could potentially alleviate the associated problems of personal and organizational well-being. Extant literature observes numerous suggestions about these detrimental effects being mitigated by spirituality. Academics recommend that organizations could employ workplace spirituality initiatives to replenish the emotional resources exhausted due to emotional labour. This chapter thus addresses the empirical association between workplace spirituality and emotional labour among teachers in higher education sector – the service professionals claimed to be most negatively impacted by emotional labour.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"210 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132075610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch006
Banya Barua, J. Burgess
An analytical framework seeking to understand the application of practicing meditation towards mediating egocentrism is presented. It emphasises achieving emotional balance. It is assessed through four propositions on whether practicing meditation facilitates a decrease in egocentrism: If duration is increased, do practitioners progress from Dharana to Dhyana? If “one pointed” attention of meditation technique is used, does it counter egocentrism? and, When both aspects of practicing meditation are used, does the practitioner develop positive leadership? It contributes to the studies on management, leadership, and people practices. It mainly contributes to the studies on egocentrism and will facilitate transforming egocentric leaders into using positive attributes and becoming productive in leadership style, assessing and transforming the younger generation of potential leaders into positive leaders, and in guiding business education to develop leaders free of egocentrism.
{"title":"The Association Between Meditation, Egocentrism, and Workplace Spirituality","authors":"Banya Barua, J. Burgess","doi":"10.4018/978-1-6684-2533-6.ch006","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch006","url":null,"abstract":"An analytical framework seeking to understand the application of practicing meditation towards mediating egocentrism is presented. It emphasises achieving emotional balance. It is assessed through four propositions on whether practicing meditation facilitates a decrease in egocentrism: If duration is increased, do practitioners progress from Dharana to Dhyana? If “one pointed” attention of meditation technique is used, does it counter egocentrism? and, When both aspects of practicing meditation are used, does the practitioner develop positive leadership? It contributes to the studies on management, leadership, and people practices. It mainly contributes to the studies on egocentrism and will facilitate transforming egocentric leaders into using positive attributes and becoming productive in leadership style, assessing and transforming the younger generation of potential leaders into positive leaders, and in guiding business education to develop leaders free of egocentrism.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"191 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134375101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch008
G. Ahluwalia
Spirituality is not a new area of research. The unavailability of standardized assessment measures of spirituality is the basis of the present investigation. Phase 1 of the present study developed themes through ‘self-report measurement' administered to 15 participants (G1) of different spiritual organizations and studying the glimpses of Indian spirituality. Results revealed 90 themes, which were used as variables for the development of the scale. Phase 2 involved the development of measures of spirituality for an adult sample. The author selected N=300 (G2) MCQ for Part-1 and Likert format for Part-2 of the scale. Beginning with an over-inclusive 100 items (40+60) WSIS in the study, a series of exploratory analyses led to a reduced set of 51 items (17+34). With another 1200 participants (G3), a priori criterion PCA yielded a 14-factor structure: 6 factors WSIS (Part 1) and 8 factors WSIS (Part 2). The author proposed the Workplace Spiritual Intelligence Scale (WSIS), which was standardized and showed satisfactory validity and reliability.
{"title":"Development of the Scale of Spirituality for Workplaces","authors":"G. Ahluwalia","doi":"10.4018/978-1-6684-2533-6.ch008","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch008","url":null,"abstract":"Spirituality is not a new area of research. The unavailability of standardized assessment measures of spirituality is the basis of the present investigation. Phase 1 of the present study developed themes through ‘self-report measurement' administered to 15 participants (G1) of different spiritual organizations and studying the glimpses of Indian spirituality. Results revealed 90 themes, which were used as variables for the development of the scale. Phase 2 involved the development of measures of spirituality for an adult sample. The author selected N=300 (G2) MCQ for Part-1 and Likert format for Part-2 of the scale. Beginning with an over-inclusive 100 items (40+60) WSIS in the study, a series of exploratory analyses led to a reduced set of 51 items (17+34). With another 1200 participants (G3), a priori criterion PCA yielded a 14-factor structure: 6 factors WSIS (Part 1) and 8 factors WSIS (Part 2). The author proposed the Workplace Spiritual Intelligence Scale (WSIS), which was standardized and showed satisfactory validity and reliability.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122710163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch011
G. Ahluwalia
Spiritual intelligence covers a multitude of qualities; its conceptualization has been the issue of great concern for today's social scientists. The author presented an inclusive model of workplace spirituality, the ‘Spiritual Knack Model'. The first part of the model displayed how the essence of spirituality develops in ‘Shunya', and more to the point, ‘The Growth Cycle' and ‘The Stages of Spirituality' are also explained. Another imperative concept, ‘Spiritual Knack Virtues', is obtained from this chapter. This fourteen-dimensional map gives details of the significant features of a spiritually oriented person. The last part of the model comprises the detail of the process and activities related to ‘Development of Spiritual Values' amongst employers and employees for the augmentation of the holistic productivity of the organizations.
{"title":"Spiritual Knack Model","authors":"G. Ahluwalia","doi":"10.4018/978-1-6684-2533-6.ch011","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch011","url":null,"abstract":"Spiritual intelligence covers a multitude of qualities; its conceptualization has been the issue of great concern for today's social scientists. The author presented an inclusive model of workplace spirituality, the ‘Spiritual Knack Model'. The first part of the model displayed how the essence of spirituality develops in ‘Shunya', and more to the point, ‘The Growth Cycle' and ‘The Stages of Spirituality' are also explained. Another imperative concept, ‘Spiritual Knack Virtues', is obtained from this chapter. This fourteen-dimensional map gives details of the significant features of a spiritually oriented person. The last part of the model comprises the detail of the process and activities related to ‘Development of Spiritual Values' amongst employers and employees for the augmentation of the holistic productivity of the organizations.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117077509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch012
Prachi A. Bhatt, S. Siraj
The COVID-19 pandemic has in more than one way caused dramatic disruption in the way workplaces and workforces are being managed. The challenge today is to address immediate to long-term psychological effects of such a crisis on employee well-being. Religiosity and spirituality have been found to be contributing to the resolve and resilience of human beings. The present study aims to explore the role of sex, marital status, religious preference, and family-type of the respondents on their religious coping and intrinsic spirituality as mechanisms to deal with a mental illness, depression, during the COVID-19 pandemic. Respondents are working professionals working from home amid COVID-19. The findings reveal that religious preferences played a significant role in differentiating religious coping mechanisms of respondents. Intrinsic spirituality, religious coping, and sense of fear significantly explained the depression experienced by employees. The chapter discusses implications of the findings and simultaneously underlines the holistic approach of employee management amid a crisis such as COVID-19.
{"title":"Surviving Through Religious Coping and Intrinsic Spirituality","authors":"Prachi A. Bhatt, S. Siraj","doi":"10.4018/978-1-6684-2533-6.ch012","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch012","url":null,"abstract":"The COVID-19 pandemic has in more than one way caused dramatic disruption in the way workplaces and workforces are being managed. The challenge today is to address immediate to long-term psychological effects of such a crisis on employee well-being. Religiosity and spirituality have been found to be contributing to the resolve and resilience of human beings. The present study aims to explore the role of sex, marital status, religious preference, and family-type of the respondents on their religious coping and intrinsic spirituality as mechanisms to deal with a mental illness, depression, during the COVID-19 pandemic. Respondents are working professionals working from home amid COVID-19. The findings reveal that religious preferences played a significant role in differentiating religious coping mechanisms of respondents. Intrinsic spirituality, religious coping, and sense of fear significantly explained the depression experienced by employees. The chapter discusses implications of the findings and simultaneously underlines the holistic approach of employee management amid a crisis such as COVID-19.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"221 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121100099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-6684-2533-6.ch004
F. van der Walt
Unethical behaviour of individuals in various professions is rife. The purpose of this study was to describe the relationship between workplace spirituality, virtue ethics and rational ethical decision-making. The reason for this is that the project management profession values ethics but unethical decision-making is on the rise. The findings of the study indicate that spiritually based organisational values significantly impact on virtue ethics, and that virtue ethics significantly impact on rational ethical decision-making. This implies that supporting the development of good character among employees, through the creation of spiritual workplaces, will enable them to make rational ethical decisions.
{"title":"The Role of Spirituality in Ethical Decision Making During Projects","authors":"F. van der Walt","doi":"10.4018/978-1-6684-2533-6.ch004","DOIUrl":"https://doi.org/10.4018/978-1-6684-2533-6.ch004","url":null,"abstract":"Unethical behaviour of individuals in various professions is rife. The purpose of this study was to describe the relationship between workplace spirituality, virtue ethics and rational ethical decision-making. The reason for this is that the project management profession values ethics but unethical decision-making is on the rise. The findings of the study indicate that spiritually based organisational values significantly impact on virtue ethics, and that virtue ethics significantly impact on rational ethical decision-making. This implies that supporting the development of good character among employees, through the creation of spiritual workplaces, will enable them to make rational ethical decisions.","PeriodicalId":149353,"journal":{"name":"Handbook of Research on Integrating Spirituality in Modern Workplaces","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129880701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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