Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383952
Chunxun Xie, Cheng Li, Hongguang Yao, Zhong Wu
Theories of ecosystem provides the new view for the research on the logistic market and TPL enterprise. Through analyzing the basic theories of ecosystem to analyze the competitive cooperative relations of the integrating logistic market, regional logistic market and specialized logistic market and the best distribution of the TPL business enterprise in the logistic market. Take the theories of ecosystem as the foundation to study the evolvement of TPL business enterprise's competition and cooperation, the paper puts forward the ecosystem structure model of TPL competition and cooperative relation management.
{"title":"Research on Model of the Logistics Cooperative Relation Based on Theories of Ecosystem","authors":"Chunxun Xie, Cheng Li, Hongguang Yao, Zhong Wu","doi":"10.1109/SOLI.2007.4383952","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383952","url":null,"abstract":"Theories of ecosystem provides the new view for the research on the logistic market and TPL enterprise. Through analyzing the basic theories of ecosystem to analyze the competitive cooperative relations of the integrating logistic market, regional logistic market and specialized logistic market and the best distribution of the TPL business enterprise in the logistic market. Take the theories of ecosystem as the foundation to study the evolvement of TPL business enterprise's competition and cooperation, the paper puts forward the ecosystem structure model of TPL competition and cooperative relation management.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127622520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383924
Chen Zhi-song, Wang Hui-min, Chen Jun-fei
This paper studies three patterns of JMI (Jointly Managed Inventory), and builds contract relevant and solves the corresponding optimal cost-sharing coefficient, and achieves the revenue optimization of each party of supply chain and whole supply chain. The result of the study suggests that when other variables are constant, under the pattern of jointly managed inventory in supplier, the optimal sharing coefficient of cost increases with the wholesale price increasing and decreases with the variable of short cost of inventory minus transport cost increasing; under the pattern of jointly managed inventory in retailer, the optimal sharing coefficient of cost decreases with the wholesale price increasing and increases with the variable the variable of short cost of inventory minus transport cost increasing; under the pattern of jointly managed inventory in the third party, the optimal sharing coefficient of cost of third party increases with the expense of inventory management that third party charge the supplier per unit product increasing and the expense of inventory management that third party charge the retailer per unit product increasing. which has a positive meaning to enriching and developing the theory of JMI and guiding the practice of JMI.
{"title":"Research on the Contract in Jointly Managed Inventory","authors":"Chen Zhi-song, Wang Hui-min, Chen Jun-fei","doi":"10.1109/SOLI.2007.4383924","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383924","url":null,"abstract":"This paper studies three patterns of JMI (Jointly Managed Inventory), and builds contract relevant and solves the corresponding optimal cost-sharing coefficient, and achieves the revenue optimization of each party of supply chain and whole supply chain. The result of the study suggests that when other variables are constant, under the pattern of jointly managed inventory in supplier, the optimal sharing coefficient of cost increases with the wholesale price increasing and decreases with the variable of short cost of inventory minus transport cost increasing; under the pattern of jointly managed inventory in retailer, the optimal sharing coefficient of cost decreases with the wholesale price increasing and increases with the variable the variable of short cost of inventory minus transport cost increasing; under the pattern of jointly managed inventory in the third party, the optimal sharing coefficient of cost of third party increases with the expense of inventory management that third party charge the supplier per unit product increasing and the expense of inventory management that third party charge the retailer per unit product increasing. which has a positive meaning to enriching and developing the theory of JMI and guiding the practice of JMI.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131334302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383885
Zejun Liu, Rende Feng
In modern knowledge economies, knowledge alliance (KA) on the purpose of knowledge study and innovation necessarily build up an efficient, reliable information resources system to utilize information resources more availably. This article starts from the analysis of the characteristics of enterprise information resources (EIR) based on the knowledge alliance, putting forward the demands of the constitution of its enterprise information resources system (EIRS) and conduct the functional design and the system logical design.
{"title":"Research on the Constitution of Enterprise Information Resources System Based on Knowledge Alliance","authors":"Zejun Liu, Rende Feng","doi":"10.1109/SOLI.2007.4383885","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383885","url":null,"abstract":"In modern knowledge economies, knowledge alliance (KA) on the purpose of knowledge study and innovation necessarily build up an efficient, reliable information resources system to utilize information resources more availably. This article starts from the analysis of the characteristics of enterprise information resources (EIR) based on the knowledge alliance, putting forward the demands of the constitution of its enterprise information resources system (EIRS) and conduct the functional design and the system logical design.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126293043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383929
Chenlan Wang, T. Fan
Recently outsourcing has emerged as a major issue in supply chain with remanufacturing. In this paper, we focus on the outsourcing decision-making strategy of collecting used-product for remanufacturing. Based on the review of large volume of literature, we develop three models for different collecting channel structurs (namely collected by the manufacturer, by the retailer, and by the third-party respectively). Moreover, this paper presents a quantitative methodology for manufacturer to make outsourcing decision, which aims at maximizing the manufacturer's profit. Finally a set of numerical examples are also presented to illustrate the sensitivity of the major variables ofthe models.
{"title":"Outsourcing Decision-making Strategy for Collecting Used-products in Reverse Logistics","authors":"Chenlan Wang, T. Fan","doi":"10.1109/SOLI.2007.4383929","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383929","url":null,"abstract":"Recently outsourcing has emerged as a major issue in supply chain with remanufacturing. In this paper, we focus on the outsourcing decision-making strategy of collecting used-product for remanufacturing. Based on the review of large volume of literature, we develop three models for different collecting channel structurs (namely collected by the manufacturer, by the retailer, and by the third-party respectively). Moreover, this paper presents a quantitative methodology for manufacturer to make outsourcing decision, which aims at maximizing the manufacturer's profit. Finally a set of numerical examples are also presented to illustrate the sensitivity of the major variables ofthe models.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"133 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114264520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383900
E. Gide, Mingxuan Wu
The e-mail based survey technique is widely used as one of the most important research methods for the last five years. However, there are evidences reported of response rates declining per annum. This research reviews existing researches on e-mail surveys, and conducts a case study in Australia. As a result, this paper analyses the reasons for refusals to e-mails surveys, and the response speed in details. Finally, this paper makes a recommendation for conducting e-mail surveys in more effective way.
{"title":"Analysing The Effectiveness of E-Mail Surveys: A Case Study In Australia","authors":"E. Gide, Mingxuan Wu","doi":"10.1109/SOLI.2007.4383900","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383900","url":null,"abstract":"The e-mail based survey technique is widely used as one of the most important research methods for the last five years. However, there are evidences reported of response rates declining per annum. This research reviews existing researches on e-mail surveys, and conducts a case study in Australia. As a result, this paper analyses the reasons for refusals to e-mails surveys, and the response speed in details. Finally, this paper makes a recommendation for conducting e-mail surveys in more effective way.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124310460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383937
A. Fisher, Fabiana Fournier, Dagan Gilat, G. Rackham, N. Razinkov, S. Wasserkrug
Business service centers (BSC) design a framework for defining non-overlapping, independent, reusable, cost-effective business centers that provide business services. Business services define the way service centers interact and exchange information and assets to achieve business goals. BSC modeling offers many advantages over traditional techniques, such as reuse, simplicity, implementation autonomy, and responsiveness. On the other hand, defining and modeling business processes (BP) is a critical factor in improving business performance. We propose a top-down approach from the business level to the operational level, taking advantages of both BSC and BP approaches. Using the guidelines described in this framework, business designers can use both BSC and BP techniques to provide an end-to-end view of business operations. In a climate of constant and unpredictable change, synergy between process thinking and service center thinking becomes essential to the success of enterprises.
{"title":"A Top-Down Approach from Service Centers to Business Processes","authors":"A. Fisher, Fabiana Fournier, Dagan Gilat, G. Rackham, N. Razinkov, S. Wasserkrug","doi":"10.1109/SOLI.2007.4383937","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383937","url":null,"abstract":"Business service centers (BSC) design a framework for defining non-overlapping, independent, reusable, cost-effective business centers that provide business services. Business services define the way service centers interact and exchange information and assets to achieve business goals. BSC modeling offers many advantages over traditional techniques, such as reuse, simplicity, implementation autonomy, and responsiveness. On the other hand, defining and modeling business processes (BP) is a critical factor in improving business performance. We propose a top-down approach from the business level to the operational level, taking advantages of both BSC and BP approaches. Using the guidelines described in this framework, business designers can use both BSC and BP techniques to provide an end-to-end view of business operations. In a climate of constant and unpredictable change, synergy between process thinking and service center thinking becomes essential to the success of enterprises.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133715276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383905
F. Hussain, O. Hussain, E. Chang
In this paper we make use of a case study comprising of an interaction between a service provider and a service requestor to determine the quality of service (QoS) provided by the service provider. The trustworthiness measurement methodology is made use of to carry out the QoS assessment. The steps involved in the trustworthiness measurement methodology are discussed and illustrated by demonstrating the working of trustworthiness measurement methodology software that we have engineered.
{"title":"Illustrative example of determining Quality of Service (QoS) using trustworthiness measurement methodology","authors":"F. Hussain, O. Hussain, E. Chang","doi":"10.1109/SOLI.2007.4383905","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383905","url":null,"abstract":"In this paper we make use of a case study comprising of an interaction between a service provider and a service requestor to determine the quality of service (QoS) provided by the service provider. The trustworthiness measurement methodology is made use of to carry out the QoS assessment. The steps involved in the trustworthiness measurement methodology are discussed and illustrated by demonstrating the working of trustworthiness measurement methodology software that we have engineered.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133045581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The dominant models of supply chain management have a strong product orientation, with service supply chain models only starting to appear. The technologies used in existing supply chains generally aim at improving production and logistical operations by increasing their efficiencies and by linking and integrating collaboration between individual supply chain partners. This paper focuses on service supply chains and argues that despite their increasing importance, current information and communication technologies (ICTs) fail to fully support the specific needs of service co-production. The paper reviews current technology use from a service perspective and concludes that even the most advanced technologies that have huge potential to support services (such as RFID) remain product-oriented. It argues that such technologies should be deployed in ways that can support the service logic and identifies the danger that unreflected ICT use may pose for the pragmatic utility of ICT use in service-supply
{"title":"The Service Paradox: Supporting Service Supply Chains with Product-oriented ICT","authors":"Mairead Brady, Martin R. Fellenz","doi":"10.2139/ssrn.995127","DOIUrl":"https://doi.org/10.2139/ssrn.995127","url":null,"abstract":"The dominant models of supply chain management have a strong product orientation, with service supply chain models only starting to appear. The technologies used in existing supply chains generally aim at improving production and logistical operations by increasing their efficiencies and by linking and integrating collaboration between individual supply chain partners. This paper focuses on service supply chains and argues that despite their increasing importance, current information and communication technologies (ICTs) fail to fully support the specific needs of service co-production. The paper reviews current technology use from a service perspective and concludes that even the most advanced technologies that have huge potential to support services (such as RFID) remain product-oriented. It argues that such technologies should be deployed in ways that can support the service logic and identifies the danger that unreflected ICT use may pose for the pragmatic utility of ICT use in service-supply","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"130 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115893981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383953
Yossi Richter, Y. Naveh, D. Gresh, D. Connors
Today many companies face the challenge of matching highly-skilled professionals to high-end positions in large organizations and human deployment agencies. Unlike traditional Workforce Management problems such as shift scheduling, highly-skilled employees are professionally distinguishable from each other and hence non-interchangeable. Our work specifically focuses on the services industry, where much of the revenue comes from the assignment of highly professional workers. Here, non-accurate matches may result in significant monetary losses and other negative effects. We deal with very large pools of both positions and employees, where optimal decisions should be made rapidly in a dynamic environment. Since traditional Operations Research (OR) methods fail to answer this problem, we employ Constraint Programming (CP), a subfield of Artificial Intelligence with strong algorithmic foundations. Our CP model builds on new constraint propagators designed for this problem (but applicable elsewhere), as well as on information retrieval methods used for analyzing the complex text describing high-end professionals and positions. Optimatch, which is based on this technology and is being used by IBM services organizations, provides strong experimental results.
{"title":"Optimatch: Applying Constraint Programming to Workforce Management of Highly-skilled Employees","authors":"Yossi Richter, Y. Naveh, D. Gresh, D. Connors","doi":"10.1109/SOLI.2007.4383953","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383953","url":null,"abstract":"Today many companies face the challenge of matching highly-skilled professionals to high-end positions in large organizations and human deployment agencies. Unlike traditional Workforce Management problems such as shift scheduling, highly-skilled employees are professionally distinguishable from each other and hence non-interchangeable. Our work specifically focuses on the services industry, where much of the revenue comes from the assignment of highly professional workers. Here, non-accurate matches may result in significant monetary losses and other negative effects. We deal with very large pools of both positions and employees, where optimal decisions should be made rapidly in a dynamic environment. Since traditional Operations Research (OR) methods fail to answer this problem, we employ Constraint Programming (CP), a subfield of Artificial Intelligence with strong algorithmic foundations. Our CP model builds on new constraint propagators designed for this problem (but applicable elsewhere), as well as on information retrieval methods used for analyzing the complex text describing high-end professionals and positions. Optimatch, which is based on this technology and is being used by IBM services organizations, provides strong experimental results.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116618205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-11-19DOI: 10.1109/SOLI.2007.4383890
U. Kumar, Manandeep Singh
Factor analysis involves the study of order and structure in multivariate data. It starts with a set of observations obtained from a given sample, analyzing this set of observation with their inter-correlations to determine whether the variations represented can be accounted for adequately by a number of basic categories smaller than that with which the investigation was started. Factor analysis is applied to identify the latent constructs in the subjects being offered at a business school. The significance of this study is to get some insight on the course design of the prevailing academic curriculum.
{"title":"Factor analysis to identify latent constructs across management subjects at a business school","authors":"U. Kumar, Manandeep Singh","doi":"10.1109/SOLI.2007.4383890","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383890","url":null,"abstract":"Factor analysis involves the study of order and structure in multivariate data. It starts with a set of observations obtained from a given sample, analyzing this set of observation with their inter-correlations to determine whether the variations represented can be accounted for adequately by a number of basic categories smaller than that with which the investigation was started. Factor analysis is applied to identify the latent constructs in the subjects being offered at a business school. The significance of this study is to get some insight on the course design of the prevailing academic curriculum.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"7 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120999316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：