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2007 IEEE International Conference on Service Operations and Logistics, and Informatics最新文献

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Modelling automated service orchestration for IT-based homeservices 为基于it的家庭服务建模自动化服务编排
J. Meis, Jorg Draeger
The main focus for housing industries is to ensure their asset of tenants. The economic process is a result of the demographical factor - population declines and the averaged age of people rises in the industrial countries. The consequence of the demographic factor is that housing industries become more and more competitors in a limited market. One option for housing industries is to offer specific, flexible and individual IT-based homeservices to tenants. Homeservices are assigned to health care, comfort and entertainment, security and facility management. The fact: people living in smart home environments open a new option for service providers. Their services will be integrated together into a huge service portal, designed regionally. A service platform offers various services and orchestrates them individually for every customer. In this szenario the customers are tenants from housing industry. The service platform considers of customers individual requirements and has got meta-information about the catalogue of IT-based homeservices, profiles of tenants and the service providers. Because of the defined service and provider parameters - like region, time and specialization - the service platform is in a position to orchestrate and manage various offered homeservices. Basic requirements, providing IT-based home-services, are a specific hardware, software and network infrastructure. These infrastructures are used to deliver basic information to the service platform. The service platform is flexible, scalable, configurable and personalised. Moreover the use and control has to be possible with mobile devices.
住房行业的主要关注点是确保租户的资产。经济进程是人口因素的结果——工业化国家人口减少,人口平均年龄上升。人口因素的后果是,在有限的市场中,住房行业成为越来越多的竞争者。住宅行业的一个选择是向租户提供具体、灵活和个性化的it家居服务。家庭服务部门负责保健、舒适和娱乐、安全和设施管理。事实是:生活在智能家居环境中的人们为服务提供商提供了一个新的选择。他们的服务将被整合成一个巨大的服务门户,按地区设计。服务平台提供各种服务,并为每个客户单独编排服务。在这个场景中,客户是来自房地产业的租户。该服务平台考虑了客户的个性化需求,并获得了基于it的家庭服务目录、租户概况和服务提供商的元信息。由于已定义的服务和提供者参数(如区域、时间和专门化),服务平台可以编排和管理各种提供的家庭服务。提供基于it的家庭服务的基本要求是特定的硬件、软件和网络基础设施。这些基础设施用于向服务平台传递基本信息。服务平台灵活、可扩展、可配置和个性化。此外,使用和控制必须能够通过移动设备实现。
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引用次数: 8
An Exploratory Study of Integrated Product Design and Development 集成产品设计与开发的探索性研究
R. Lau
To accelerate the product design and development process, many companies have adopted a cross-functional, integrated development approach, widely known as concurrent engineering (CE), to designing a product and its associated processes. The purposes of this study are to examine (1) the effects of organizational and technological enablers on CE implementation, and (2) the effects of CE implementation on product design and development (PDD) performance and business performance. We based our analyses on survey data obtained from 382 U.S. companies in the computer and electronics industries (SIC 357 and 367), that have demonstrated a high degree of market uncertainty and innovation in recent years. Our results found strong evidences to support the links between CE enablers and CE implementation as well as CE implementation and PDD performance. Although the correlation between PDD performance and business performance was found statistically significant, the explanatory power of the analysis was limited. That leads us to believe that a company's business performance is influenced by a much more complex system than the one articulated in this study; but the practice of CE does have a positive, indirect effect on a company's business performance through better PDD performance.
为了加速产品设计和开发过程,许多公司采用了一种跨功能的集成开发方法,即众所周知的并行工程(CE),来设计产品及其相关过程。本研究的目的是检验(1)组织和技术驱动因素对产品设计与开发绩效的影响,以及(2)产品设计与开发绩效和企业绩效的影响。我们的分析基于从382家美国计算机和电子行业公司(SIC 357和367)获得的调查数据,这些公司近年来表现出高度的市场不确定性和创新。我们的研究结果发现了强有力的证据来支持环境绩效推动者和环境绩效实施之间的联系,以及环境绩效实施和PDD绩效之间的联系。虽然发现PDD绩效与企业绩效之间的相关性具有统计学意义,但分析的解释力有限。这让我们相信,一家公司的经营绩效受到一个比本研究阐述的复杂得多的系统的影响;但是,企业绩效管理的实践确实通过更好的PDD绩效对公司的经营绩效产生了积极的间接影响。
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引用次数: 1
Contemporary Cultural Researches on Knowledge Sharing 知识共享的当代文化研究
Hai Dong, F. Hussain, E. Chang
Knowledge sharing, as an essential component in the field of knowledge management research, attracts increasing researchers into this discipline. Current researches on KS can be categorized as two independent views - exploring from technical perspective or from cultural perspective. From technical perspective, researchers studied multiple methodologies implementing KS; from cultural perspective, scholars studied social issues which influence the style and the performance of KS. In this paper, we propose to compare and contrast the contemporary cultural researches on knowledge sharing from multiple perspectives. Conclusion and future work are made in the final section.
知识共享作为知识管理研究领域的重要组成部分,吸引了越来越多的研究者。目前对KS的研究可以分为两种独立的观点,一种是从技术角度探索,另一种是从文化角度探索。从技术角度,研究人员研究了实现KS的多种方法;学者们从文化的角度研究影响KS风格和表现的社会问题。本文拟从多个角度对当代关于知识共享的文化研究进行比较和对比。最后一节是本文的结论和下一步工作。
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引用次数: 0
Reactive Power Compensating Device for High Power Windings Rotor Induction Motor 大功率绕组转子感应电动机无功补偿装置
Hui-rong Xiao, Xiaohua Chen, Quanshui Zhu
This papers present how a capacitive voltage source is connected in series to the rotor of induction motor to improve power factor, reduce stator current, and improve efficiency and ability of overloading. The principle of the reactive power compensating device for windings rotor induction motor based on AC-AC cycloconverter is described. A single phase to three phases AC-AC cycloconverter is adopted in order to produce capacitive voltage, which make the circuit simple and capacity of transformer much decremented. Using 89S52 sing-chip microcomputer as the control core. The system is capable of the protecting functions of over current, over temperature, lack of phase and running state's control of the motor. The system was tested on a JR138-8 motor. The result shows that the power factor is over 0.95 and the current of the stator reduces over 15%. The system can be widely applied to large and medium-sized winding asynchronous motors in the fields of building materials, chemical industry, chemical fertilizer, paper making, pharmacy, metallurgical industry.
本文介绍了在异步电动机转子上串联电容电压源,以提高功率因数,减小定子电流,提高效率和过载能力。介绍了基于交-交环变换器的绕组转子异步电动机无功补偿装置的原理。采用单相-三相交-交循环变换器产生电容电压,使电路简单,变压器容量大大减小。以89S52单片机为控制核心。该系统具有电机过流、过温、缺相、运行状态控制等保护功能。该系统在一台JR138-8型电机上进行了测试。结果表明,功率因数在0.95以上,定子电流减小15%以上。该系统可广泛应用于建材、化工、化肥、造纸、制药、冶金等行业的大中型绕组异步电动机。
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引用次数: 0
Compare and Contrast of Contemporary Technical Knowledge Sharing Technologies 当代技术知识共享技术的比较与对比
Hai Dong, F. Hussain, E. Chang
Knowledge sharing is not a new topic in knowledge management research field. Many methodologies have been proposed, which aims to exploit the embodied knowledge in practice and transform them to a normal form so that other staffs and organizations can utilize it. In this paper, we propose to compare and contrast the contemporary technical knowledge sharing technologies. We categorize the existing technologies into the implemented and the experimental, and analyze them from multiple perspectives. Conclusion and future work are made in the final section.
知识共享在知识管理研究领域并不是一个新的课题。人们提出了许多方法,其目的是在实践中开发体现的知识,并将其转化为规范的形式,以便其他员工和组织使用。在本文中,我们提出对当代技术知识共享技术进行比较和对比。我们将现有的技术分为实用型和试验型,并从多个角度进行分析。最后一节是本文的结论和下一步工作。
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引用次数: 0
Using Strategy Maps to Align Distributed Service Organizations 使用战略映射来调整分布式服务组织
A. Nobs, A. Minkus, Fabrice Seite
The paper introduces the importance of industrial services for manufacturers of capital goods and it analyzes the specific challenges in global service networks. It thereby emphasizes knowledge and information exchanges and the related coordination problem within the diversified organization. A strategy map framework is proposed to assess the interrelated dependencies between different organizational and functional units. It was found that the adapted Industrial Service Strategy Map facilitates the coordination and controlling of the service operations in distributed organizations by aligning the diversified goals with overall network performance objectives.
本文介绍了工业服务对资本货物制造商的重要性,并分析了全球服务网络的具体挑战。因此,它强调多元化组织内部的知识和信息交流以及相关的协调问题。提出了一种战略图框架来评估不同组织和功能单元之间的相互依赖关系。研究发现,调整后的产业服务战略图通过将多元化目标与整体网络性能目标相结合,促进了分布式组织中服务运营的协调和控制。
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引用次数: 0
Demand Forecasting in Operational Workforce Management 业务劳动力管理中的需求预测
M. Shah, G. Owusu, C. Voudouris
We discuss the challenges faced in carrying out field force forecasting at various levels. The paper narrates the process of designing forecasting models with an eye over obstacles and observations. We have tested and compared various methods and accuracies to conclude with an approach that provides both, better accuracies and smoother implementation. The paper attempts to make the reader aware of practical difficulties and demonstrate how to amalgamate business intelligence and statistical knowledge in developing Forecasting Models. The concluding approach of using seasonal decomposition along with Winter's model is distinct in application.
我们讨论了在各个层面进行野战部队预测所面临的挑战。本文叙述了从障碍和观测角度设计预测模型的过程。我们已经测试和比较了各种方法和准确性,以得出一种既能提供更好的准确性又能实现更流畅的方法。本文试图让读者意识到实际的困难,并展示如何在开发预测模型中融合商业智能和统计知识。利用季节分解和Winter模型的结论方法在应用上有其独特之处。
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引用次数: 3
Price Decision in the Supply Chain of One Product Family with Price-dependent Demand 需求依赖于价格的一类产品族供应链中的价格决策
Li Qian, Yongma Moon, David Ben-Aireh, Tao Yao
In response to different custom preferences and fast product life cycle, manufacturers add numerous product variants which are composed to be a product family. Some components in one product family can be shared and reused for time and cost reduction in design and manufacturing. The paper provides mathematical models for sale price decision in the multistage supply chain of one product family under the stochastic and price-dependent demand environment. With these proposed mathematical models and the specific case involving a product family of cordless drills, the paper studies how different decision-makers, i.e., the manufacturer, the retailer, or both, how different price-dependent demand models, and how component commonality in the product family affect the sale price decision and the supply chain performance in profit.
为了应对不同的客户偏好和快速的产品生命周期,制造商增加了许多产品变体,这些变体组成了一个产品族。一个产品族中的一些组件可以共享和重用,从而减少设计和制造中的时间和成本。本文建立了随机、价格依赖需求环境下多阶段单一产品族供应链销售价格决策的数学模型。本文利用所提出的数学模型,并以某系列无绳钻产品为例,研究了不同的决策者(制造商、零售商或两者都有)、不同的价格依赖需求模型、产品系列中零部件的通用性对销售价格决策和供应链利润绩效的影响。
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引用次数: 3
Agility in Auto Dealers SCM 汽车经销商供应链管理中的敏捷性
M. Tarokh, Hoda Ghahremanloo, Mahnaz Karami
Agile Supply Chain Management (ASCM) increasingly becomes an effective and important measure to enhance competitive advantage of enterprises that needs the support of agile information system to integrate their supply chain more effectively and quickly. An agile supply chain features model is developed to help enterprises reach agility in their supply chain management and integration by forecasting the real demand and selecting suitable. This paper focuses on agility in distribution system of automobile industry, in particular in their auto dealers, which are the main distribution channel of auto companies. As a result, the paper shows how agility can effect on having an integrated distribution Chain Management for auto industries and a responsive SCM for auto dealers.
敏捷供应链管理(ASCM)日益成为企业增强竞争优势的一种有效而重要的手段,企业需要敏捷信息系统的支持来更有效、快速地整合其供应链。为了帮助企业在供应链管理和集成中实现敏捷性,提出了一个敏捷供应链特征模型,通过预测实际需求和选择合适的特征来实现敏捷性。本文主要研究汽车行业分销系统的敏捷性,特别是汽车经销商的敏捷性,经销商是汽车企业的主要分销渠道。因此,本文展示了敏捷性如何影响汽车工业的集成分销链管理和汽车经销商的响应式供应链管理。
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引用次数: 11
An Innovative System for Learning Services in Project Management 项目管理学习服务的创新体系
C. Bodea
This paper presents the SinPers project. Its objective is to develop a new web based learning environment in project management, capable of building and conducting a complete and personalized training cycle (from the definition of the learning objectives to the assessment of the learning results) for each learner. At the end ofthe project in 2008, the SinPers system will be accessible on the web, as a self-training portal, which will use state of the art IT technologies (metadata and ontology for knowledge manipulation, web services, learner model, and intelligent tutoring systems). This paper focuses on the organization of project management content according to the course ontology developed by the author. The SinPers project concentrates both market demands in e-learning services for adults (mainly project managers from different industries), and the emerging concepts and technologies regarding Internet usage, man-computer interaction, multimedia technologies, knowledge management, according to the IST / FP6 and FP7 - Technology enhanced learning objectives. The project started in 2005 and it is being financed by the Romanian Ministry of Education and Research, CEEX grant no. 82/2005. Project SinPers is run by the National Institute for Research and Development in Informatics, Bucharest, (www.ici.ro) and the Academy of Economic Studies, Bucharest, (www.ase.ro).
本文介绍了SinPers项目。它的目标是开发一个新的基于网络的项目管理学习环境,能够为每个学习者建立和实施一个完整的和个性化的培训周期(从学习目标的定义到学习结果的评估)。在2008年项目结束时,SinPers系统将可以在网络上访问,作为一个自我培训门户,它将使用最先进的IT技术(元数据和知识操作本体、网络服务、学习者模型和智能辅导系统)。本文主要根据作者开发的课程本体对项目管理内容进行组织。根据IST / FP6和FP7 -技术增强学习目标,SinPers项目集中了市场对成人(主要是来自不同行业的项目经理)电子学习服务的需求,以及有关互联网使用,人机交互,多媒体技术,知识管理等新兴概念和技术的需求。该项目于2005年启动,由罗马尼亚教育和研究部资助,CEEX拨款号:82/2005。SinPers项目由布加勒斯特国家信息学研究与发展研究所(www.ici.ro)和布加勒斯特经济研究学院(www.ase.ro)管理。
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引用次数: 5
期刊
2007 IEEE International Conference on Service Operations and Logistics, and Informatics
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