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PENERAPAN PRINSIP ERGONOMIS DALAM PROSES MENYIAPKAN TEMPAT TIDUR TAMU OLEH PARAMUGRAHA DI HOTEL CATUR ADI PUTRA DENPASAR BAL 在登巴萨国际象棋酒店,一个女佣为客人准备床的人体工程学原理的应用
Pub Date : 2022-12-16 DOI: 10.51713/jotis.v2i2.81
Wayan Agung, Dicki Darmawan¹, Ni Luh, Putu Sri
This study aims to understand the importance of applying ergonomics principles when carrying out an activity or work in the Housekeeping Department, especially when preparing guest beds by the Room boys/Room attendants. It uses a qualitative method, in which primary data will be collected through observation, documentation, and face-to-face interviews with the four informants present. Selected using purposive sampling so that they are able to understand and be aware of the case being studied and secondary data collected through documents related to the operations of the Housekeeping Department at Hotel Catur Adi Putra Denpasar. This research was initiated by identifying the problem at the object of the research, where it was seen that the Room boys/Room attendants were still bent over while making the guest bed preparation process, whether it was lifting the mattress, tidying the mattress and its mobility. Next is the making of research methods that will be used by researchers. The data sources used are primary and secondary data, while the type of data to be used is qualitative. After this research is completed, the final stage is to make a presentation of the results of the analysis, then the results will be presented in formal and informal forms.
本研究旨在了解在客房部开展活动或工作时应用人体工程学原理的重要性,特别是在由客房服务员准备客人床时。它采用定性方法,通过观察、记录和与在场的四名举报人面对面访谈来收集原始数据。选择使用有目的的抽样,使他们能够理解和意识到正在研究的案例,并通过与酒店客房部的运营相关的文件收集二手数据。这项研究是通过确定研究对象的问题而开始的,在那里可以看到房间男孩/房间服务员在准备客人床的过程中仍然弯腰,无论是提起床垫,整理床垫及其移动。接下来是研究人员将使用的研究方法的制定。使用的数据来源是主要和次要数据,而使用的数据类型是定性的。在这项研究完成后,最后阶段是对分析结果进行展示,然后将结果以正式和非正式的形式展示。
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引用次数: 0
NARASI SEBAGAI DAYA TARIK MUSEUM SAMSARA LIVING DI JUNGUTAN BEBANDEM KABUPATEN KARANGASEM
Pub Date : 2022-12-16 DOI: 10.51713/jotis.v2i2.82
Ni Wayan Mekarini, Putu Guntur Pramana Putra
The reseach is held in The Samsara Living Museum in Jungutan Village, Bebandem Distict, Karangasem regency which displays the cycle of Balinese life starting from the fetus in the womb, born, alive, die and cremation. Unfortunately, the collection to display is very limited compared to other museums around. The research followed qualitative approach whereas data collected by observation and interview with informan. Finally, this research found out two conclusions such as (a) The name of Samsara is taken from the phase of reborn and ready to begin another cycle after previous life. Based on this principle, human is suggested to live with care and love but avoid himself to do bad things because the world imply cause-result effect; (b) Realizing the display is limited compared to museum in general, narrative skill is a way to attract more visitors to come. Since it is cultural-based museum, some visitors not knowing well the ritual on display. Here, the guide explained them carefully through suggestive-narrative where the explanation leads listeners to fell involved in the activity and added another meaning, that is cultural meaning. It is delivered slowly to convince visitors so that limited display does not a problem at all.
这项研究在Karangasem县Bebandem区Jungutan村的轮回生活博物馆举行,展示了巴厘岛人从子宫里的胎儿开始的生命周期,出生,活着,死亡和火葬。不幸的是,与其他博物馆相比,展出的藏品非常有限。本研究采用定性研究方法,数据收集采用观察法和访谈法。最后,本研究得出如下两个结论:(1)轮回的名称取自转生的阶段,准备在前世之后开始另一个轮回。基于这一原则,建议人类生活在关怀和爱中,但避免自己做坏事,因为世界暗示因果关系;(b)意识到与一般博物馆相比,展示是有限的,叙事技巧是吸引更多游客的一种方式。由于这是一个文化博物馆,一些游客对展出的仪式不太了解。在这里,引导者通过暗示式叙述的方式对它们进行了仔细的解释,这种解释引导听者进入到活动中,并增加了另一种意义,即文化意义。它缓慢地传递,以说服游客,因此有限的展示根本不是问题。
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引用次数: 0
TRI HITA KARANA SEBAGAI IDEOLOGI KEHIDUPAN MASYARAKAT BALI DALAM PENGEMBANGAN DESA WISATA PENGLIPURAN BALI TRI HITA KARANA是巴厘岛旅游发展中人们生活的意识形态
Pub Date : 2022-12-16 DOI: 10.51713/jotis.v2i2.73
Ni Putu Ika Candra Kirani, I Wayan Wahyu Kharisma, Ni Wayan Eka Purnami Asih, Ni Nyoman Intan Sawitri Saraswati, Ni Kadek Sri Ratihningsih, Ni Nyoman Ayu Suryandari
Tri Hita Karana is a Balinese philosophy of life that contains three elements that build a balance and harmonious relationship between humans and God (Parahyangan), fellow humans (Pawongan) and nature (Palemahan). Village tourism is part of a form of tourism, where a small group of tourists live in or near traditional life. Penglipuran Village is one of the tourist villages in Bali which is still thick with traditional life, customs and cultural preservation. The purpose of this study was to find out how the application of the teachings of Tri Hita Karana in the tourist village of Penglipuran and how the behavior of the people of Penglipuran Village in developing a tourist village with Tri Hita Karana as the ideology of Balinese life. The research method used is a qualitative research method using data collection methods of observation, interviews and documentation. The results of this study are that Penglipuran Village meets the criteria as a tourist village with the Tri Hita Karana ideology. Tri Hita Karana is used as an ideology in social life, but not only in the community but can be used as the development of the Penglipuran tourist village. The local community implements the Tri Hita Karana ideology in carrying out their daily lives which makes Penglipuran Village prosperous with the three elements of Tri Hita Karana that work together to achieve harmony in life. The implementation of Tri Hita Karana in Penglipuran Village which is still maintained until now has an impact on the development of the Penglipuran Tourism Village with various traditions/customs as well as the wealth and natural beauty that it has, making Penglipuran Village a Tri Hita Karana-based Tourism Village.
Tri Hita Karana是巴厘岛的一种生活哲学,它包含三个要素,可以在人与上帝(Parahyangan)、人类同胞(Pawongan)和自然(Palemahan)之间建立平衡和和谐的关系。乡村旅游是一种旅游形式的一部分,在那里一小群游客生活在传统生活中或靠近传统生活。彭力普兰村是巴厘岛的一个旅游村,仍然保留着浓厚的传统生活、习俗和文化。本研究的目的是了解三希塔·卡拉那的教导在彭力普朗旅游村的应用情况,以及彭力普朗村民在开发以三希塔·卡拉那为巴厘岛人生活意识形态的旅游村时的行为。研究方法采用定性研究方法,采用观察法、访谈法、文献法等数据收集方法。本研究结果显示,彭力普兰村符合三希塔卡拉那意识形态的旅游村标准。三希塔卡拉那作为一种意识形态运用于社会生活中,但不仅运用于社区,还可以运用于彭丽浦兰旅游村的开发。当地社区在日常生活中贯彻三希塔·卡拉那思想,使彭力普兰村繁荣昌盛,三希塔·卡拉那的三个要素共同实现了生活的和谐。在Penglipuran村实施Tri Hita Karana,直到现在仍然保持,对Penglipuran旅游村的发展产生了影响,具有各种传统/习俗以及它所拥有的财富和自然美景,使Penglipuran村成为Tri Hita Karana旅游村。
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引用次数: 0
STRATEGI PENGEMBANGAN DESA WISATA AAN KECAMATAN BANJARANGKAN KLUNGKUNG
Pub Date : 2022-12-16 DOI: 10.51713/jotis.v2i2.79
Desak Made Purnama Dewi, I Made Gede Darma Susila, I Made Suwitra Wirya
A tourism village is a community consisting of residents of a limited area who can interact directly with each other under management and have awareness and awareness to play a role together by adapting different individual skills. Tourism villages are formed to realize the community so that they can act as direct actors in an effort to increase readiness and awareness in responding to tourism potential or tourist attractions in the area of each village. This study aims to formulate a development strategy for the tourism village of Aan as a tourism destination in Klungkung. Aan Village has enormous potential but faces a number of obstacles in its development. This is indicated by the diversity of tourism potentials originating from nature, culture and man-made tourist attractions. The research was conducted through a qualitative descriptive analysis using SWOT analysis to find strategies for developing the potential of the Aan tourism village and tourism area life cycle analysis. Data collection techniques through observation, in-depth interviews, documentation and literature study. Retrieval of informants was done by purposive sampling. The results of the study show that to maximize the development of the attractiveness of Aan Village as a tourist destination, it is necessary to develop strategies and programs such as community empowerment, development of supporting infrastructure, and collaboration with stakeholders and the private sector in creating sustainable programs
旅游村是一个由有限区域的居民组成的社区,他们可以在管理下直接互动,并通过适应不同的个人技能来共同发挥作用。旅游村的成立是为了实现社区,使他们能够作为直接行动者,努力提高准备和认识,以应对每个村庄地区的旅游潜力或旅游景点。本研究旨在为安旅游村制定发展策略,使其成为九龙区的旅游目的地。安村潜力巨大,但在发展过程中面临诸多障碍。自然、文化和人为旅游景点的旅游潜力多样性表明了这一点。本研究通过定性描述性分析,运用SWOT分析法寻找安安旅游村潜力开发策略,并进行旅游区生命周期分析。通过观察、深度访谈、文献和文献研究收集数据。信息者的检索是通过有目的的抽样进行的。研究结果表明,为了最大限度地提高安村作为旅游目的地的吸引力,有必要制定诸如社区赋权、配套基础设施发展以及与利益相关者和私营部门合作创建可持续项目等战略和计划
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引用次数: 0
EKSISTENSI DALAM GLOBALISASI: PERAN WISATA KULINER DALAM PENGEMBANGAN PARIWISATA BERKELANJUTAN DI SANUR 全球化的存在:烹饪旅游在SANUR可持续旅游发展中的作用
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.64
Ida Bagus Ketut Soma Antara
Sanur is one of the tourism pioneers in Bali that has various tourist attractions, one of them is traditional Balinese culinary. There are various traditional Balinese culinary that have existed for decades in Sanur and need to be preserved. Culinary is not only an attraction for tourists, but also as a medium for developing sustainable tourism in Sanur. Based on this phenomenon, this research will discuss (1) the development of culinary tourism in Sanur, (2) the development strategy of culinary tourism in Sanur, and (3) the role of culinary tourism in the development of sustainable tourism in Sanur. This research uses qualitative methods, with in-depth interview. The theories used include gastronomic theory, the theory of five drivers of culinary tourism, and the theory of tourist experiences. The results of this study are (1) culinary tourism in Sanur is increasingly varied, as evidenced by the increasing number of restaurants that serves Balinese specialties; (2) the restaurant’s owners need to be more concern about hygiene and sanitation, hospitality, marketing strategy; (3) Culinary tourism is able to have a good impact in terms of the local economy, social, and culture.
Sanur是巴厘岛旅游业的先驱之一,拥有各种旅游景点,其中之一就是传统的巴厘岛美食。在沙努尔存在了几十年的各种巴厘岛传统烹饪,需要保存下来。烹饪不仅吸引游客,也是发展萨努尔可持续旅游业的一种媒介。基于这一现象,本研究将探讨(1)萨努尔美食旅游的发展;(2)萨努尔美食旅游的发展策略;(3)美食旅游在萨努尔可持续旅游发展中的作用。本研究采用定性方法,深度访谈。所使用的理论包括美食理论、烹饪旅游五大驱动因素理论和旅游体验理论。本研究的结果是:(1)沙努尔的美食旅游越来越多样化,提供巴厘特色菜的餐厅越来越多;(2)餐厅老板需要更加关注卫生、待客、营销策略;(3)烹饪旅游能够对当地的经济、社会和文化产生良好的影响。
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引用次数: 1
STRATEGI MASKAPAI PENERBANGAN MENGHADAPI KETERPURUKAN PARIWISATA DI MASA PANDEMI COVID-19 在COVID-19大流行期间,航空公司的战略面临着旅游业的恶化
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.63
I Made Budiasa, I Wayan Nurjaya
This study tended to determine the airlines strategy taken by its management in facing the downturn tourism in the Word due to Covid 19 pandemic. The research used descriptive qualitative analysis while data collected by study documentation and online interviews. There are SO strategy such as (a) growth strategy in the form of concentration through vertical integration (forward integration: increasing control over distributors and backward: increasing control over suppliers), (b) Product development: creating product innovations that are more attractive to prospective passengers, (c) Market penetration: Increasing market share for current products by opening domestic routes that have been discontinued due to Covid-19, (d) Market development: Introducing current products to a new geographic area; In the ST strategy, they are (a) resource management by implementing cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) market development by carrying out promotions in various forms, (c) product development by making various product innovation that might be more attactive to prospective passengers. The WO Strategy includes (a) Resource management: Carrying out cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) Increasing focus on cargo transportation other than passengers, (c) Increasing focus on domestic passenger transportation on required routes; while the WT's Strategy are (a) Stopping operations temporarily until the number of prospective passengers increases. (b) Declaring failed (bankrupt) because the company could not run any longer.
本研究旨在确定航空公司管理层在面对2019冠状病毒病大流行导致的全球旅游业低迷时所采取的战略。该研究采用描述性定性分析,同时通过研究文件和在线访谈收集数据。SO战略包括:(a)通过垂直整合(向前整合:加强对分销商的控制,向后整合:加强对供应商的控制)实现集中化的增长战略;(b)产品开发:创造对潜在乘客更具吸引力的产品创新;(c)市场渗透:通过开通因Covid-19而中断的国内航线,增加现有产品的市场份额;(d)市场开发:将现有产品引入一个新的地理区域;在ST战略中,它们是(a)通过在不违反适用法规的情况下在各个可能的领域实施成本效益和效率来进行资源管理,(b)通过开展各种形式的促销活动来开发市场,(c)通过进行各种产品创新来开发产品,这可能对潜在乘客更具吸引力。WO战略包括(a)资源管理:在不违反适用法规的情况下,在各个可能的领域实现成本效益和效率;(b)更加注重旅客以外的货物运输;(c)更加注重必要航线上的国内旅客运输;而WT的策略是(a)暂时停止运营,直到潜在乘客数量增加。(b)因公司不能再经营而宣告失败(破产)。
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引用次数: 0
PERANAN FRONT DESK AGENT DALAM PENANGANAN KELUHAN TAMU PADA HOTEL SWISS-BELINN LEGIAN
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.66
Yosefin Ni Wayan Haryandini, Ni Luh Putu Sri Widhiastuty
The purpose of this study was to determine the role of the front desk agent in handling guest complaints and the constraints faced by the front desk agent in handling guest complaints so that it can be seen the efforts made by the front desk agent in overcoming guest complaints. This research uses data collection techniques in the form of interviews, observation, and documentation with qualitative descriptive data analysis techniques. The research focus on pieces of information from the informant which later data check by triangulation to others. The research found out that (a) What should be known is the duties and responsibilities of the front desk agent so that it can be implemented on the role of the front desk agent in handling guest complaints, (b) by presenting the results of interviews, observations and documentation it can be concluded that the front desk agent plays a very important role in handling guest complaints, (c) the effort done by the front desk agent to handle the complaints includes following SOP, coordination, join the briefing regularly, increase the communication skill and keep the hospitality attitude to make everyone feel comfort during their stay.
本研究的目的是确定前台代理在处理客人投诉方面的作用以及前台代理在处理客人投诉方面所面临的制约因素,从而看出前台代理在克服客人投诉方面所做的努力。本研究采用访谈、观察和定性描述性数据分析技术的文件形式的数据收集技术。研究的重点是信息者提供的信息片段,然后通过三角测量对其进行数据检验。研究发现(a)应该知道什么是前台代理的职责和责任,以便它可以实现前台的角色代理在处理客人投诉,(b)给面试的结果,观察和文档可以得出的结论是,前台代理中起着非常重要的作用在处理客人投诉,(c)所做的努力前台代理来处理投诉包括SOP后,协调,定期参加简报会,提高沟通技巧,保持热情好客的态度,让每个人在入住期间都感到舒适。
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引用次数: 1
PENINGKATAN KEMAMPUAN BERBICARA BERBASIS PRODUKTIVITAS MELALUI SCHEDULE TEXT PADA MAHASISWA FBP UNIVERSITAS TRIATMA MULYA BALI 通过巴厘岛FBP大学生TRIATMA MULYA的文本安排,提高了生产力驱动的口语能力
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.69
Ni Wayan Mekarini
This research take on focus the Speaking ability on producing sentences with schedule text as the basic material on first semester students on hospitality program. Research showed that effort to improve students’ speaking skill which is based on productivity can be used schedule text as the trigger. The steps can be divided into 3 such as introducing relevant vocabulary where vocabulary showed in matching column in similar number, inserting small text which support the topic and the core activity is producing sentences. The sentences produced are classified into 3 groups according to how tight the dependency to the text provided. The research found out that (a) all students produce minimal 5 sentences and even far more. No students left in achieve this type of sentences. The sentences are produces by linked information on a certain line. (b) A number of students faced it difficult to produce sentences type 2 since it needs more focus in comparing data from the schedule text. Only 85% student got it easy while the others need more time to produce one. The sentences here produced by doing comparison or linking between lines information. (c) For group 3 where sentences need knowledge background to support it is achieved by 55% students. Here, sentences produced by implementing intratext which means another text must be there so the sentences become larger or deeper than the data on schedule text itself. It seemed that not each student has enough knowledge about airlines or small text which is provided before the core activity is neglected. Lack of knowledge or effort made it difficult for some students, but still very essay for others. They can produce many sentences in this group in a minute. From the results, it is suggested for students to do reading activity on interesting topic or article supporting the learning process.
本研究以酒店管理专业第一学期学生为研究对象,着重考察学生以计划文本为基础材料的口语造句能力。研究表明,提高学生基于生产力的口语技能的努力可以使用日程表文本作为触发器。该步骤可分为3个步骤,如引入相关词汇,其中词汇在匹配栏中以相似的数量显示,插入支持主题的小文本,核心活动是造句。根据对所提供文本的依赖程度,生成的句子被分为三组。研究发现(a)所有学生都能说最少5个句子,甚至更多。没有一个学生能写出这种类型的句子。句子是由某一行的信息链接而成的。(b)一些学生难以写出第2类句子,因为比较附表文本的数据需要更多的注意力。只有85%的学生很容易完成,而其他人则需要更多的时间来完成。这里的句子是通过做对比或串连来产生信息的。(c)第三组需要知识背景支持的句子,55%的学生能做到。在这里,通过实现内文本生成的句子意味着必须有另一个文本,所以句子比数据上的文本本身更大或更深。似乎并不是每个学生都有足够的关于航空公司或小文本的知识,而这些知识是在核心活动被忽视之前提供的。对一些学生来说,缺乏知识或努力使它变得困难,但对另一些学生来说,它仍然很有意义。他们可以在一分钟内造出许多句子。从研究结果来看,建议学生在学习过程中进行有趣的主题或文章阅读活动。
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引用次数: 0
RAFTING, SEBUAH USAHA YANG MEMANFAATKAN ALIRAN SUNGAI DI BALI 漂流,一种利用巴厘岛河流流量的贸易
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.65
A.A. Bagus Wirateja, A.A. Ngr Gede Suindrawan
Diversification of tourist attraction need to be developed more in order to increase the number of the tourist to visit Indonesia. If it is reached so it would be able to rise the Nation Income. There are many potential on natural resources that we have, especiallt many long rivers are available and seem proper for rafting. Rafting activity then brings vary of choices for guests who loved activities in nature background. All of us have realized that rafting will have some impacts on the environment along the rivers banks and the people who live there. Actually the activities will make a good and bad impact on the environment. However we have to consider maximizing the good impact and try to minimize the bad impact in order to give and advantage over environment conservation and local people around the spot.
为了增加来印尼旅游的游客数量,需要更多地开发多样化的旅游景点。如果达到这一目标,它将能够提高国民收入。我们有许多潜在的自然资源,特别是许多长的河流是可用的,似乎适合漂流。漂流活动则为喜爱自然背景活动的客人带来了多种选择。我们所有人都意识到漂流会对河岸的环境和居住在那里的人们产生一些影响。实际上,这些活动会对环境产生好的和坏的影响。然而,我们必须考虑将好的影响最大化,并尽量减少坏的影响,以便在保护环境和当地居民方面取得优势。
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引用次数: 0
MOTIVASI DAN PERSEPSI WISATAWAN YANG BERKUNJUNG KE DAYA TARIK WISATA PANTAI PENIMBANGAN DI KABUPATEN BULELENG 游客对布拉雷区浮华海滩旅游吸引力的动机和看法
Pub Date : 2022-07-01 DOI: 10.51713/jotis.v2i1.68
Luh Putu Pusparini, Putu Agus Prayogi, Ni Wayan Mekarini
The purpose of this study was to determine the motivation and perceptions of tourists visiting the tourist attraction of Penimbangan Beach in Buleleng Regency. The research method used in this research is descriptive qualitative. In this study, data collection was carried out by observation, interviews with resource persons, and distributing questionnaires to 55 tourists using incidental sampling technique in which 31 statements down. The questionnaire given consists of thirteen statements regarding tourist motivation which refers to the theory of push and pull motivation. These push factors and pull factors are actually internal and external factors that motivate tourists to make decisions to travel, as well as eighteen statements regarding tourist perceptions that refer to the Tourism Destination Attributes theory (4A), namely attraction, amenities, accessibility and ancillary services. The research found out 2 conclusions, such as (a) aspect of push and pull motivations that get the highest score are because visitors want to do recreation while swimming and to visit modern spot as well as contemporary hangouts. (b) Meanwhile, the perception of tourists on the attributes of tourist destinations (4A) in the tourist attraction of Penimbangan Beach in Buleleng Regency is that Penimbangan Beach is one of the unique tourist attractions, equipped with adequate facilities, very easy access to achieve, but not yet supported by sources of information and organization but still incomplete tourist attraction management.
本研究的目的是确定游客参观布连连县Penimbangan海滩旅游景点的动机和感知。本研究采用的研究方法是描述定性的。本研究采用观察法、资源人员访谈法和随机抽样法,对55名游客进行问卷调查,其中31人回答问题。给出的问卷包含13个关于旅游动机的陈述,这涉及到推拉动机理论。这些推动因素和拉动因素实际上是激励游客做出旅游决策的内部和外部因素,以及参考旅游目的地属性理论(4A)的关于游客感知的18个陈述,即吸引力、便利设施、可达性和辅助服务。研究发现了两个结论,例如(a)推拉动机方面得分最高,因为游客想在游泳时娱乐,参观现代景点和当代聚会场所。(b)同时,游客对布列连县Penimbangan海滩旅游景点属性的感知(4A)是Penimbangan海滩是独特的旅游景点之一,设施齐全,很容易到达,但信息来源和组织支持尚不完善,旅游景点管理尚不完善。
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引用次数: 1
期刊
Journal of Tourism and Interdiciplinary Studies
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