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The moderating role of technological collaboration in the relationship between absorptive capacity and servitization: an open innovation approach in high-tech industries 技术合作在吸收能力与服务化关系中的调节作用:高科技产业的开放式创新方法
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-12-26 DOI: 10.1108/jmtm-07-2023-0291
José-María Sánchez-López, María Luz Martín-Peña, Eloísa Díaz-Garrido, Cristina García-Magro

Purpose

Absorptive capacity, technological collaboration and servitization are analyzed to establish ways to overcome the balance between products and services in manufacturing companies. A fresh perspective is introduced by presenting a framework for innovation strategy, moving beyond product-based R&D.

Design/methodology/approach

The hypotheses are tested using data on Spanish firms in the high-tech chemical and pharmaceutical industries through ordinary least squares regression analysis. The sample consists of 112 manufacturing firms included in the Spanish Survey of Business Strategies.

Findings

The results show that absorptive capacity facilitates servitization and that technological collaboration moderates the relationship between absorptive capacity and servitization. The synergies between absorptive capacity and technological collaboration for servitization are recognized from the perspective of open innovation as a way of resolving the trade-off between products and services.

Research limitations/implications

Future research should introduce more sources of collaboration by broadening the value chain perspective. Other approaches to innovation may also be considered, including relationships to process innovation.

Practical implications

The results can provide meaningful guidance for companies to determine the key opportunities of servitization driven by absorptive capacity, and the best ways to leverage open innovation and collaboration strategies to exploit such approaches.

Originality/value

This research enriches theories on servitization, open innovation and innovative behavior. Open innovation strategy should be linked to greater servitization activity and should support an open service strategy. This approach is crucial for building innovation capabilities through technological collaboration.

目的分析吸收能力、技术合作和服务化,以确定克服制造企业产品与服务之间平衡的方法。设计/方法/途径通过普通最小二乘法回归分析,使用西班牙高科技化工和制药行业企业的数据对假设进行了检验。研究结果表明,吸收能力促进了服务化,而技术协作调节了吸收能力与服务化之间的关系。从开放式创新的角度来看,吸收能力和技术协作对服务化的协同作用得到了认可,开放式创新是解决产品和服务之间权衡的一种方式。研究结果可为企业提供有意义的指导,帮助企业确定由吸收能力驱动的服务化的关键机遇,以及利用开放式创新和协作战略来开发此类方法的最佳途径。开放式创新战略应与更多的服务化活动相联系,并应支持开放式服务战略。这种方法对于通过技术合作建立创新能力至关重要。
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引用次数: 0
Achieving manufacturing supply chain resilience: the role of paradoxical leadership and big data analytics capability 实现制造业供应链复原力:矛盾领导力和大数据分析能力的作用
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-12-22 DOI: 10.1108/jmtm-05-2023-0206
Ting Xu, Xinyu Liu
PurposeDespite the escalating significance and intricate nature of supply chains, there has been limited scholarly attention devoted to exploring the cognitive processes that underlie supply chain management. Drawing on cognitive-behavioral theory, the authors propose a moderated-mediation model to investigate how paradoxical leadership impacts manufacturing supply chain resilience.Design/methodology/approachBy conducting a two-wave study encompassing 164 supply chain managers from Chinese manufacturing firms, the authors employ partial least squares structural equation modeling (PLS-SEM) to empirically examine and validate the proposed hypotheses.FindingsThe findings indicate that managers' paradoxical cognition significantly affects supply chain resilience, with supply chain ambidexterity acting as a mediating mechanism. Surprisingly, the study findings suggest that big data analytics negatively moderate the effect of paradoxical cognition on supply chain ambidexterity and supply chain resilience, while positively moderating the effect of supply chain ambidexterity on supply chain resilience.Research limitations/implicationsThese findings shed light on the importance of considering cognitive factors and the potential role of big data analytics in enhancing manufacturing supply chain resilience, which enriches the study of behavioral operations.Practical implicationsThe results offer managerial guidance for leaders to use paradoxical cognition frames and big data analytics properly, offering theoretical insight for future research in manufacturing supply chain resilience.Originality/valueThis is the first empirical research examining the impact of paradoxical leadership on supply chain resilience by considering the role of big data analytics and supply chain ambidexterity.
目的尽管供应链的重要性和复杂性不断提升,但学术界对供应链管理认知过程的研究却十分有限。作者借鉴认知行为理论,提出了一个调节-中介模型,以研究悖论型领导力如何影响制造业供应链的适应力。设计/方法/途径通过对中国制造企业的 164 名供应链经理进行两波研究,作者采用偏最小二乘结构方程模型(PLS-SEM)对提出的假设进行了实证检验和验证。研究结果研究结果表明,管理者的悖论认知会显著影响供应链复原力,而供应链灵活性则是中介机制。令人惊讶的是,研究结果表明,大数据分析负向调节了矛盾认知对供应链灵活性和供应链恢复力的影响,而正向调节了供应链灵活性对供应链恢复力的影响。研究局限/启示这些研究结果阐明了考虑认知因素的重要性以及大数据分析在增强制造业供应链恢复力方面的潜在作用,丰富了行为运营研究。实践意义研究结果为领导者正确使用悖论认知框架和大数据分析提供了管理指导,为未来制造业供应链复原力的研究提供了理论启示。原创性/价值这是首次通过考虑大数据分析和供应链灵活性的作用,对悖论领导力对供应链复原力的影响进行实证研究。
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引用次数: 0
Effects of digital orientation on organizational resilience: a dynamic capabilities perspective 数字导向对组织复原力的影响:动态能力视角
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-12-19 DOI: 10.1108/jmtm-06-2023-0224
Yanzhe Liu, Minrui Guo, Zhongyi Han, Gavurova Beata, Stefano Bresciani, Tao Wang

Purpose

This study aims to investigate the impact of digital orientation (DO) on organizational resilience (OR) and explore the contingency effects of human resource slack and nature of enterprise ownership.

Design/methodology/approach

The model hypotheses were tested using fixed effects regression on panel data collected from Chinese A-share listed manufacturing firms spanning from 2007 to 2020.

Findings

DO has a positive effect on OR. Human resource slack positively moderates the relationship between DO and OR. Additionally, DO enhances OR more effectively in non-state-owned firms than in state-owned firms.

Research limitations/implications

This study relies on data from a single industry from a single country.

Practical implications

The study supports that firms facing uncertainty, risk and pressure should promptly develop their DO strategy. Firms can derive greater resilience from implementing a DO strategy when they have a high-level human resource pool. State-owned enterprises will benefit from a DO strategy if they make some adaptive changes in leadership, structure, culture and mindset aspects.

Originality/value

This study is the first to examine the relationship between DO and OR, contributing to the existing literature on digital transformation and organizational resilience. It offers valuable insights for practitioners and policymakers seeking to adapt their organizations for the digital era and foster predictive, defensive and growth responses strategies in a dynamic business environment.

目的 本研究旨在探讨数字化导向(DO)对组织复原力(OR)的影响,并探讨人力资源松弛和企业所有权性质的权变效应。研究采用固定效应回归法对模型假设进行了检验。人力资源松弛正向调节指定经营活动与指定经营活动之间的关系。研究局限性/启示本研究依赖于来自单一国家单一行业的数据。当企业拥有高水平的人力资源储备时,就能通过实施指定经营战略获得更强的应变能力。国有企业如果能在领导力、结构、文化和思维方式等方面做出一些适应性改变,就能从 DO 战略中获益。 原创性/价值 本研究首次考察了 DO 与 OR 之间的关系,为现有关于数字化转型和组织复原力的文献做出了贡献。它为从业人员和决策者提供了宝贵的见解,帮助他们调整组织以适应数字化时代,并在动态的商业环境中促进预测、防御和增长应对战略。
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引用次数: 0
Managing multi-sided platforms in an emerging country: challenges, critical success factors and contrasts with traditional companies 在新兴国家管理多边平台:挑战、关键成功因素和与传统公司的对比
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-12-05 DOI: 10.1108/jmtm-11-2022-0387
Julio Henrique Costa Nobrega, Tiago F.A.C. Sigahi, Izabela Simon Rampasso, Vinicius Luiz Ferraz Minatogawa, Gustavo Hermínio Salati Marcondes de Moraes, Lucas Veiga Ávila, Rosley Anholon

Purpose

This paper aims to analyze the main challenges and critical success factors (CSFs) in managing multi-sided platforms (MSP) in Brazil, as well as to understand the differences between this management model and traditional companies.

Design/methodology/approach

Semi-structured interviews were conducted with experienced professionals in the field, focusing on challenges, CSFs and difficulties in managing MSP businesses. The data were analyzed using a mixed-method approach, involving content analysis for qualitative data and grey relational analysis and sensitivity analysis for quantitative data.

Findings

The experts identified eight CSFs, seven key differences between traditional businesses and MSPs, and five technology-related challenges in managing MSPs. They assessed the main difficulties reported in the literature and ranked them, with the most critical challenges being competition with companies adopting MSP models in the same sector (product/service niche) and the necessity for ongoing process adjustments to accommodate scalability.

Originality/value

This study enhances understanding of CSF, disparities between traditional and MSPs and technology-related challenges in this management model. The results can assist managers in emerging nations in enhancing the performance of MSP operations and can be a resource for researchers studying various contexts and creating company guidelines.

本文旨在分析巴西管理多边平台(MSP)的主要挑战和关键成功因素(CSFs),以及了解这种管理模式与传统公司之间的差异。设计/方法/方法与该领域经验丰富的专业人士进行半结构化访谈,重点讨论管理MSP业务的挑战、CSFs和困难。采用混合分析方法对数据进行分析,包括定性数据的内容分析和定量数据的灰色关联分析和敏感性分析。专家们确定了8个云服务中心,传统企业和托管服务提供商之间的7个关键区别,以及管理托管服务提供商的5个与技术相关的挑战。他们评估了文献中报告的主要困难,并对其进行了排名,其中最关键的挑战是与同一行业(产品/服务利基)采用MSP模型的公司的竞争,以及不断调整流程以适应可扩展性的必要性。原创性/价值本研究增强了对CSF、传统和msp之间的差异以及该管理模式中与技术相关的挑战的理解。研究结果可以帮助新兴国家的管理人员提高MSP业务的绩效,也可以成为研究各种情况和制定公司指导方针的研究人员的资源。
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引用次数: 0
Sustainable value creation through customization for smart PSS models: a multi-industry case study 通过定制智能PSS模型创造可持续价值:一个多行业案例研究
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-12-05 DOI: 10.1108/jmtm-03-2023-0103
Yuan Chang, Xinguo Ming, Xiaoqiang Liao, Yuguang Bao, Zhihua Chen, Wenyan Song

Purpose

This study is a reference for manufacturers who are promoting their product-service system (PSS) development. Currently, improvements in both digital customization and sustainability for various smart PSS categories have been considered rarely. This paper addresses this research gap by developing relevant models.

Design/methodology/approach

The development trends of customization-oriented PSS are described in a literature review. An in-depth multiple-case study methodology is adopted, and seven manufacturing companies are sampled. The goal is to identify digital customization measures that can be employed on representative smart PSS models and to explore how these models can create sustainable value.

Findings

This study provides valuable insights by uncovering a synthesis framework for achieving customization of the product/use/result-oriented smart PSSs, and the relevant representative smart functions are summarized. This identifies how digital customization capabilities can improve sustainability, including direct economic value for customers as well as additional social benefits and environmental improvements during customization.

Originality/value

Currently, the influence of digitalization on customized offerings and the relevant impact on sustainability development have not been fully addressed to date. This study provides comprehensive information with a reference value for digital customization transformation among the three main types of smart PSS.

目的本研究为正在推进产品服务体系(PSS)建设的生产企业提供参考。目前,各种智能PSS类别的数字定制和可持续性的改进很少被考虑。本文通过建立相关模型来弥补这一研究空白。设计/方法/途径在文献综述中描述了面向定制的PSS的发展趋势。采用深入的多案例研究方法,选取7家制造企业作为样本。目标是确定可用于具有代表性的智能PSS模型的数字定制措施,并探索这些模型如何创造可持续价值。本研究为实现面向产品/使用/结果的智能pss定制提供了一个综合框架,并总结了相关的代表性智能功能。它确定了数字定制能力如何提高可持续性,包括在定制过程中为客户带来的直接经济价值以及额外的社会效益和环境改善。目前,数字化对定制产品的影响以及对可持续性发展的相关影响尚未得到充分解决。本研究为三种主要类型的智能PSS之间的数字化定制转型提供了具有参考价值的全面信息。
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引用次数: 0
Prioritisation and causal relationships of industry 4.0 readiness determinants: empirical validation of an assessment framework 工业4.0准备就绪决定因素的优先级和因果关系:评估框架的实证验证
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-11-29 DOI: 10.1108/jmtm-01-2023-0025
Premaratne Samaranayake, Krishnamurthy Ramanathan, Weerabahu Mudiyanselage Samanthi Kumari Weerabahu

Purpose

The main purpose of this research is to (1) prioritise key determinants of Industry 4.0 (I4.0) readiness assessment and (2) evaluate causal relationships among those determinants and associated sub-criteria based on inputs from industry experts.

Design/methodology/approach

The methodology involved two phases: (1) an MCDM approach for determining causal relationships among determinants and (2) empirical validation of findings from the first phase using industry experts' inputs.

Findings

It was found that while the choice of I4.0 technologies is important, organisational factors are also critical, as evidenced by the ranking of the “Strategy and Organisation” determinant as the highest rank prominent determinant. Also, the ranking of the sub-criteria within each determinant shows the importance of several organisational influencing and resulting sub-criteria.

Research limitations/implications

This research extends the existing literature on I4.0 by demonstrating the prioritisation of determinants and delineating causal relationships among them and associated sub-criteria as a basis for developing I4.0 adoption guidelines. This research is limited to the specific scope of determinants selected/considered and experts' inputs from the Sri Lankan manufacturing sector. Future studies could consider extending this research into a broader global manufacturing context.

Practical implications

Prioritisation and causal relationships of I4.0 readiness assessment determinants, supported with inputs from functional managers and industry experts, could be used to guide practitioners in developing guidelines for I4.0 adoption in a phased manner.

Originality/value

This research provides a re-evaluation and validation of a selected I4.0 readiness assessment framework from the perspectives of interdependencies and casual relationships among its determinants and sub-criteria, based on inputs from industry experts as a basis for developing guidelines for I4.0 adoption.

本研究的主要目的是:(1)优先考虑工业4.0 (I4.0)准备评估的关键决定因素,(2)根据行业专家的输入评估这些决定因素和相关子标准之间的因果关系。设计/方法/方法该方法包括两个阶段:(1)确定决定因素之间因果关系的MCDM方法;(2)使用行业专家的输入对第一阶段的发现进行实证验证。研究发现,虽然工业4.0技术的选择很重要,但组织因素也很关键,“战略和组织”决定因素排名最高,这证明了这一点。此外,每个决定因素中的子标准的排名显示了几个组织影响和产生的子标准的重要性。本研究扩展了现有的关于工业4.0的文献,展示了决定因素的优先级,描述了它们之间的因果关系,并将相关的子标准作为制定工业4.0采用指南的基础。本研究仅限于选定/考虑的决定因素的具体范围和专家从斯里兰卡制造业部门的投入。未来的研究可以考虑将这项研究扩展到更广泛的全球制造业背景下。实际意义工业4.0准备评估决定因素的优先级和因果关系,在职能经理和行业专家的支持下,可以用来指导从业者以分阶段的方式制定工业4.0采用的指导方针。原创性/价值本研究根据行业专家的意见,从决定因素和子标准之间的相互依赖关系和偶然关系的角度,对选定的工业4.0准备程度评估框架进行了重新评估和验证,作为制定工业4.0采用指南的基础。
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引用次数: 0
How reverse logistics and sustainable supply chain initiatives influence sustainability performance: the moderating role of organisational learning capability 逆向物流和可持续供应链举措如何影响可持续绩效:组织学习能力的调节作用
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-11-24 DOI: 10.1108/jmtm-04-2023-0143
Kaihan Yang, Ai Chin Thoo, Mohamed Syazwan Ab Talib, Hon Tat Huam

Purpose

This research attempts to explore how reverse logistics (RL) and sustainable supply chain initiatives (SSCI) affect sustainability performance (SP) in the manufacturing industry under the moderating effects of organisational learning capability (OLC). At the same time, this study is expected to allow manufacturers to advance towards a high level of model generation in the green economy.

Design/methodology/approach

The data for this study was obtained from 451 manufacturing companies in the Hebei Province, China. This study develops a model and tests all hypothesised relationships using partial least square–structural equation modelling (PLS-SEM) with two-step analytical procedures.

Findings

The results indicate that SSCI and RL have a positive relationship with SP, and SSCI is positively related to RL. Moreover, the OLC moderates the relationship between RL and SP as well as the relationship between SSCI and SP.

Research limitations/implications

The findings of the study yield valuable managerial insights on how the effective implementation of green practices, coupled with the utilisation of learning capabilities, can contribute to improving the sustainability of manufacturing firms. The study has certain limitations that suggest potential avenues for future research, the most significant of which is our reliance on data from a single country, which may impede the generalisability of the findings.

Originality/value

This study contributes to the existing literature on SP by considering RL and SSCI and offers a unique theoretical argument that describes the relationships by considering the moderating effect of OLC, which has not been empirically explored.

目的探讨在组织学习能力(OLC)的调节作用下,逆向物流(RL)和可持续供应链举措(SSCI)对制造业可持续发展绩效(SP)的影响。同时,这项研究有望使制造商在绿色经济中向更高水平的模型生成迈进。设计/方法/方法本研究的数据来自中国河北省的451家制造企业。本研究开发了一个模型,并使用偏最小二乘结构方程模型(PLS-SEM)和两步分析程序测试了所有假设的关系。结果表明,SSCI和RL与SP呈正相关,SSCI与RL呈正相关。此外,OLC调节了RL和SP之间的关系,以及SSCI和SP之间的关系。研究的局限性/意义研究结果为如何有效实施绿色实践,加上学习能力的利用,有助于提高制造企业的可持续性提供了有价值的管理见解。这项研究有一定的局限性,为未来的研究提供了潜在的途径,其中最重要的是我们对单一国家数据的依赖,这可能会阻碍研究结果的普遍性。原创性/价值本研究补充了考虑RL和SSCI的现有SP文献,并提供了一个独特的理论论据,通过考虑OLC的调节作用来描述两者之间的关系,这一理论尚未得到实证研究。
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引用次数: 0
Innovate or perish: can green entrepreneurial orientation foster green innovation by leveraging green manufacturing practices under different levels of green technology turbulence? 创新或灭亡:绿色创业取向能否在不同水平的绿色技术动荡下通过利用绿色制造实践促进绿色创新?
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-11-21 DOI: 10.1108/jmtm-06-2023-0222
Abdullah Kaid Al-Swidi, Mohammed A. Al-Hakimi, Jaafar Al-Sarraf, Ibraheem Saleh Al koliby

Purpose

While the significance of green entrepreneurial orientation (GEO) has been acknowledged, it is still not fully understood how GEO influences green innovation (GI). Depending on the natural resource-based view (NRBV), the practice-based view (PBV) and contingency theory (CT), the authors explore how GEO affects GI via green manufacturing practices (GMPs) and the moderating role of green technology turbulence (GTT).

Design/methodology/approach

Using the data gathered from large firms in Yemen, the suggested model was tested through hierarchical regression analysis using the PROCESS Macro in SPSS.

Findings

The empirical results reveal that GEO is positively related to GMP, which in turn is positively related to GI. Importantly, GMP mediates the link between GEO and GI. The results also demonstrate that GTT positively moderates the GEO-GI link.

Originality/value

This study makes a valuable contribution to the existing literature on sustainability and holds significant importance for managers seeking to enhance their understanding of utilizing GEO for fostering GI.

目的虽然绿色创业取向的重要性已经得到承认,但人们对绿色创业取向对绿色创新的影响尚不完全了解。基于自然资源基础观点(NRBV)、实践基础观点(PBV)和权变理论(CT),作者探讨了地理环境如何通过绿色制造实践(gmp)影响地理环境,以及绿色技术湍流(GTT)的调节作用。设计/方法/方法使用从也门的大公司收集的数据,建议的模型通过使用SPSS中的PROCESS Macro的分层回归分析进行测试。研究结果表明,GEO与GMP呈正相关,GMP与GI呈正相关。重要的是,GMP介导GEO和GI之间的联系。结果还表明,GTT正调节GEO-GI联系。原创性/价值本研究对现有的关于可持续性的文献做出了有价值的贡献,对寻求提高他们对利用地理位置促进地理位置的理解的管理者具有重要意义。
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引用次数: 0
A framework for the prioritization of industry 4.0 and lean manufacturing technologies based on network theory 基于网络理论的工业4.0与精益制造技术优先排序框架
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-11-20 DOI: 10.1108/jmtm-03-2023-0114
Gabriel Bertholdo Vargas, Jefferson de Oliveira Gomes, Rolando Vargas Vallejos

Purpose

The purpose of this paper is to present a practical data-based framework for the prioritization of investment in manufacturing technologies, methods and tools, and to demonstrate its applicability and practical relevance through two case studies of manufacturing firms of different industrial segments.

Design/methodology/approach

The proposed framework is based on network theory applied on technology adoption. For this, the database of Industry 4.0 maturity assessments of SENAI was used to develop data visualization tools named “Technology Networks”. Thus, this study is descriptive research with correlational design. Besides, the framework was applied in two companies and semi-structured interviews were carried out with domain experts.

Findings

The technology networks highlight the technological adoption patterns of six industrial segments, by considering the answers of 863 Brazilian companies. In general, less sophisticated technologies were positioned in the center of the networks, which facilitates the visualization of adoption paths. Moreover, the networks presented a well-balanced adoption scenario of Industry 4.0 related technologies and lean manufacturing methods and tools.

Research limitations/implications

Since the database was not built under an experimental design, it is not expected to make statistical inferences about the variables. Furthermore, the decision to use an available database prevented the editing or inclusion of technologies. Besides, it is estimated that the technology networks given have few years for obsolescence due to the fast pace of technological development.

Practical implications

The framework is a tool that may be used by practicing manufacturing managers and entrepreneurs for taking assertive decisions regarding the adoption of manufacturing technologies, methods and tools. The proposition of using network theory to support decision making on this topic may lead to further studies, developments and adaptations of the framework.

Originality/value

This paper addresses the topics of lean manufacturing and Industry 4.0 in an unprecedented way, by quantifying the adoption of its technologies, methods and tools and presenting it in network visualizations. The main value of this paper is the comprehensive framework that applies the technology networks for supporting decision making regarding technology adoption.

本文的目的是为制造业技术、方法和工具的投资优先排序提供一个实用的基于数据的框架,并通过对不同工业部门的制造业企业的两个案例研究来证明其适用性和实际相关性。设计/方法/方法提出的框架是基于网络理论在技术采用中的应用。为此,利用SENAI的工业4.0成熟度评估数据库,开发了名为“技术网络”的数据可视化工具。因此,本研究为相关设计的描述性研究。此外,该框架应用于两家公司,并与领域专家进行了半结构化访谈。技术网络通过考虑863家巴西公司的答案,突出了六个工业部门的技术采用模式。一般来说,不太复杂的技术被放置在网络的中心,这有利于采用路径的可视化。此外,这些网络呈现了工业4.0相关技术和精益制造方法和工具的良好平衡采用场景。研究限制/意义由于数据库不是在实验设计下建立的,因此不期望对变量进行统计推断。此外,使用现有数据库的决定妨碍了技术的编辑或列入。此外,由于技术的快速发展,估计给出的技术网络在几年内就会过时。该框架是一种工具,可用于实践制造经理和企业家在采用制造技术、方法和工具方面做出自信的决策。使用网络理论来支持这一主题的决策的提议可能会导致该框架的进一步研究、发展和适应。原创性/价值本文通过量化其技术、方法和工具的采用,并以网络可视化的方式呈现,以前所未有的方式解决了精益制造和工业4.0的主题。本文的主要价值在于提供了应用技术网络支持技术采用决策的综合框架。
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引用次数: 0
Sustaining lean changes: the influence and significance of different change sustainability factors in maturing lean change programmes 持续精益变革:不同变革可持续性因素对成熟精益变革计划的影响和意义
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-11-20 DOI: 10.1108/jmtm-05-2023-0182
Marek Szwejczewski, Bob Lillis, Valeria Belvedere, Alberto Grando

Purpose

Previous research has identified factors that enable lean change to be sustained. What remains unknown is how the interaction effects amongst these factors vary as lean change programmes mature. When are particular factors at their most influential?

Design/methodology/approach

Using a data and investigator triangulated qualitative research strategy, this paper tests an a priori model of change sustainability factors. In phase one, the research reveals the influence and significance of the model's change sustainability factors within 13 manufacturers. In phase two, four factors (Leadership, Political, Individual and Managerial) were selected for in-depth case study analyses in three manufacturers.

Findings

These point to when in the lean change, certain factors have the most influence on its sustainability. The Leadership factor and political factor are essential at the beginning and remain influential throughout. Employees' individual commitment (Individual factor) is significant in sustaining the change but it is at its most influential in the later stages. The Managerial factor (management approach) is influential in the mature stages of the programme.

Practical implications

Recognising where to put maximum focus during a lean change programme as it matures is crucial for management.

Originality/value

Sustaining lean change has not been studied from the perspective of what factors need to be emphasised at different stages in the programme for successful maturity to occur. Through empirical validation, this study helps address this knowledge gap.

Quick value overview

Interesting because – Researchers have found that the majority of lean implementations fail – changes to structures and working practices are made only to see the gains dissipate. Previous research has suggested that multiple factors including leadership, culture and politics influence the change towards a lean organisation. While studies have shown that such factors play a role, what has not been studied is the time, that is, when the factors influence the change process. This study investigated when 11 factors have the most influence on lean implementation. Theoretical value – The study extends the state-of-the-art understanding of implementation of lean in organisations by adding a time element. It is found that in order to have a change that is sustainable, that is, lasting at least 18 months, factors that indicate the importance to the organisation are influential during the entire implementation process. This includes how central the change is to the organisation, the influence of leadership that sets vision and goals, and the implementation methods. Factors that can set things in motion such as the influence of important stakeho

先前的研究已经确定了使精益变革得以持续的因素。目前尚不清楚的是,随着精益变革项目的成熟,这些因素之间的相互作用如何变化。什么时候特定的因素最具影响力?设计/方法/方法采用数据和研究者三角定性研究策略,本文检验了变化可持续性因素的先验模型。在第一阶段,研究揭示了模型的变化可持续性因素对13家制造商的影响和意义。在第二阶段,四个因素(领导,政治,个人和管理)选择深入的案例研究分析在三个制造商。这些发现表明,当精益变革时,某些因素对其可持续性影响最大。领导因素和政治因素在开始时是必不可少的,并始终具有影响。员工的个人承诺(个人因素)对维持变革具有重要意义,但在后期影响最大。管理因素(管理办法)在方案的成熟阶段具有影响。实际意义随着精益变革计划的成熟,认识到在哪些方面应给予最大的关注,对管理层来说至关重要。独创性/价值维持精益变革还没有从在方案的不同阶段需要强调哪些因素才能实现成功成熟的角度进行研究。通过实证验证,本研究有助于解决这一知识差距。有趣的是——研究人员发现,大多数精益实施都失败了——对结构和工作实践的改变只是为了看到收益消散。先前的研究表明,包括领导力、文化和政治在内的多种因素会影响向精益组织的转变。虽然研究表明这些因素发挥了作用,但尚未研究的是时间,即因素何时影响变化过程。本研究调查了11个因素对精益实施的影响。理论价值-该研究通过增加时间元素扩展了对组织中精益实施的最先进理解。研究发现,为了实现可持续的变革,即至少持续18个月,表明对组织重要性的因素在整个实施过程中都具有影响力。这包括变革对组织有多重要,设定愿景和目标的领导层的影响,以及实施方法。诸如重要利益攸关方的影响等能够推动事情的因素在执行过程开始时很重要,但随着时间的推移,其影响会逐渐减弱。虽然似乎与公司运营方式有更多关系的因素在开始时影响较小,但随着时间的推移,影响会越来越大。这些因素包括员工的承诺、管理风格和方法、组织政策和结构以及组织文化。实用价值——将精益引入组织并获得其持续利益通常是不成功的。虽然先前已经确定了影响精益实施成功的因素,但本研究提供了额外的实际见解。它通过确定在实施过程的各个阶段应该关注哪些因素来帮助制造商提高效率。
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Journal of Manufacturing Technology Management
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