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How servitization affects firm performance: the moderating roles of corporate social responsibility and green innovation 服务化如何影响企业绩效:企业社会责任和绿色创新的调节作用
2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-29 DOI: 10.1108/jmtm-04-2023-0147
Zichao Yang, Jianqiang Luo, Taiwen Feng, Rongrong Pan
Purpose This study aims to examine how degree of servitization and breadth of servitization affect the firm performance, and the moderating roles of corporate social responsibility (CSR) and green innovation. Design/methodology/approach The hypotheses are tested using panel data regression models from 2010 to 2020 based on 10,539 firm-year observations from 2,362 Chinese listed manufacturers. Findings Considering the classification of servitization, the results show that both degree and breadth of servitization have positive impacts on firm performance. In addition, CSR strengthens these impacts, while green innovation only strengthens the impact of degree of servitization on firm performance. Practical implications This study suggests that manufacturers should obtain greater profits by actively implementing the servitization strategy, and effectively take their social responsibility by achieving value co-creation with stakeholders. Also, they should carry out green innovation, develop green products and provide eco-friendly services. Originality/value This study contributes to the servitization literature by deepening the understanding of the value creation effect of services based on the service-oriented logic. Also, this study contributes to the sustainability literature stream by revealing the moderating roles of CSR and green innovation based on the stakeholder theory.
目的研究服务化程度和服务化广度对企业绩效的影响,以及企业社会责任和绿色创新的调节作用。基于对2362家中国上市制造商的10539家公司的年度观察,使用2010年至2020年的面板数据回归模型对假设进行了检验。考虑到服务化的分类,结果表明服务化的程度和广度对企业绩效都有正向影响。此外,企业社会责任强化了这些影响,而绿色创新只强化了服务化程度对企业绩效的影响。本研究建议制造商应通过积极实施服务化战略来获得更大的利润,并通过与利益相关者共同创造价值来有效履行社会责任。开展绿色创新,开发绿色产品,提供环保服务。本研究基于面向服务的逻辑,深化了对服务价值创造效应的理解,对服务化文献有所贡献。此外,本研究基于利益相关者理论揭示了企业社会责任对绿色创新的调节作用,为可持续发展的文献流做出了贡献。
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引用次数: 0
Configurations for emerging market firms to achieve a high-level servitization strategy: evidence from Chinese manufacturing firms 新兴市场企业实现高水平服务化战略的配置:来自中国制造业企业的证据
2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-28 DOI: 10.1108/jmtm-02-2023-0046
Jiantao Zhu, Jun Zhang, Zhongshuang Jiang, Jinghua Li
Purpose Emerging markets face the developmental circumstances of a weak foundation in both manufacturing and services. Although servitization is viewed as an opportunity to realise industry transformation and upgrading, ways for emerging market firms to implement a high-level servitization strategy is still understudied. This study examines combinations of causal conditions for emerging market firms to implement a high level of servitization. Design/methodology/approach Anchored in the strategy tripod model, this study examines the configurations for implementing a high-level servitization strategy by using fuzzy-set qualitative comparative analysis (fsQCA) and data from the China Stock Market and Accounting Research Database (CSMAR). Findings The findings identify three kinds of configurations for achieving a high-level servitization strategy: market-cultivational servitization, competition-driven servitization and government-related servitization. Furthermore, the mechanisms for implementing a high-level servitization strategy differ within the regional marketization level and state-owned equity. Specifically, the improvement of the regional marketization level helps manufacturing firms realise a high level of servitization by strengthening service capacity, and state-owned equity helps firms gain distinctive legitimacy to integrate suppliers and providers into the servitization context. Research limitations/implications The proposed multilevel perspective frameworks enable manufacturing firms in emerging markets to achieve a high level of servitization strategy. Originality/value This paper explores the impact of institutional environment, industry conditions and firm-level microfoundations on servitization, therefore providing a reference framework for emerging market firms interested in implementing high-level servitization strategies.
新兴市场面临制造业和服务业基础薄弱的发展环境。虽然服务化被视为实现产业转型升级的机遇,但新兴市场企业实施高水平服务化战略的途径仍未得到充分研究。本研究考察了新兴市场企业实施高水平服务化的因果条件组合。本研究以战略三脚架模型为基础,利用模糊集定性比较分析(fsQCA)和中国股票市场与会计研究数据库(CSMAR)的数据,考察了实施高水平服务化战略的配置。研究结果确定了实现高水平服务化战略的三种配置:市场培育型服务化、竞争驱动型服务化和政府相关服务化。此外,实施高水平服务化战略的机制在区域市场化水平和国有股权之间存在差异。具体而言,区域市场化水平的提高有助于制造业企业通过增强服务能力实现高水平的服务化,国有股权有助于企业获得将供应商和供应商纳入服务化背景的独特合法性。提出的多层次视角框架使新兴市场的制造企业能够实现高水平的服务化战略。本文探讨了制度环境、行业条件和企业层面的微观基础对服务化的影响,为有意实施高水平服务化战略的新兴市场企业提供了参考框架。
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引用次数: 0
Effects of lean manufacturing on sustainable performance: results from two conceptual approaches 精益生产对可持续绩效的影响:两种概念方法的结果
2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-19 DOI: 10.1108/jmtm-01-2023-0023
Rafael Henao, William Sarache
Purpose Sustainability has become a priority for companies due to pressure from multiple stakeholders. In an overly competitive market, shareholders push for economic results, allowing lean manufacturing to establish itself as dominant paradigm in manufacturing. However, concerns grow regarding how lean implementation can allow companies to achieve sustainable development goals, or, if the resources required for a successful lean implementation can result in a detriment of environmental and social performance. This paper intends to help close the knowledge gap regarding the effects of lean manufacturing on sustainable performance from a triple bottom line perspective, and how operational, environmental and social outcomes interact between themselves. Design/methodology/approach Two models for the interaction between lean and sustainability were proposed. The first is called the “sand-cone” model, which poses that performance improvements derived from lean are cumulative on each one of the sustainability dimensions. The second is called the “trade-offs” approach. In this case, the resources required to improve one dimension of sustainability clash with those required by the others. Data were gathered from a sample of 133 Colombian metalworking companies and processed using structural equations models. Findings The results support the cumulative “sand-cone”, which follows a sequence of operational-environmental-social improvement in the presence of lean. For the “trade-offs” model, partial evidence suggests that they can occur in detriment of social performance. Originality/value The “sand-cone” and “trade-offs” are empirically tested for the first time in the context of sustainability, providing further knowledge into its interaction with lean manufacturing. The models’ results contribute to practitioners by providing a tested path for companies to improve their performance in a cumulative sequence that will provide better long-term results.
由于多方利益相关者的压力,可持续性已成为公司的优先事项。在过度竞争的市场中,股东推动经济结果,使精益制造成为制造业的主导范式。然而,人们越来越关注精益实施如何使公司实现可持续发展目标,或者,成功实施精益所需的资源是否会对环境和社会绩效造成损害。本文旨在从三重底线的角度帮助缩小关于精益制造对可持续绩效影响的知识差距,以及运营,环境和社会结果如何相互作用。设计/方法/方法提出了精益和可持续性之间相互作用的两个模型。第一种被称为“沙锥”模型,该模型提出,精益带来的绩效改进在每个可持续性维度上都是累积的。第二种方法被称为“权衡”方法。在这种情况下,改善可持续性的一个方面所需的资源与其他方面所需的资源发生冲突。数据来自133家哥伦比亚金属加工公司的样本,并使用结构方程模型进行处理。结果支持累积的“沙锥”,即在精益存在的情况下,遵循操作-环境-社会改善的顺序。对于“权衡”模型,部分证据表明,它们可能会损害社会绩效。原创性/价值“沙锥”和“权衡”首次在可持续性的背景下进行了实证检验,为其与精益制造的相互作用提供了进一步的知识。模型的结果通过为公司提供一条经过测试的路径来提高他们的绩效,从而为从业者提供更好的长期结果。
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引用次数: 0
The relationship between inventory leanness and product innovation with the contingent role of market concentration 基于市场集中度的库存精益与产品创新的关系
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-05 DOI: 10.1108/jmtm-02-2023-0043
Jingbin Wang, Xinyan Yao, Xuechang Zhu
PurposeThis study aims to demonstrate the simultaneous effects between inventory leanness and product innovation, with market concentration being a moderator.Design/methodology/approachUsing a large panel data collected from 3071 listed manufacturing enterprises from 2004 to 2021, this research employs a simultaneous system of equations via the three-stage least square method to explore the simultaneous relationship between inventory leanness and product innovation. In addition, the moderating role of market concentration is demonstrated via one four-model system.FindingsAs its core, inventory leanness positively impacts product innovation, while product innovation negatively affects inventory leanness. Moreover, there are differential impacts of the leanness of three inventory types on product innovation. Specifically, the inventory leanness of raw material negatively affects product innovation, while the inventory leanness of work-in-process and finished goods positively affect product innovation. Further, moderation analysis highlights that market concentration is a key moderator of this relationship.Practical implicationsManagers should carefully gauge the tradeoffs between inventory leanness and product innovation. Concretely, managers ought to consider the connections between inventory types and product innovation. In addition, managers are suggested to emphasis on market strategy.Originality/valueThis paper not only contributes to the current understanding of inventory leanness by verifying the impact of inventory leanness on product innovation but also investigates the simultaneous relationship between various inventory types and product innovation. Furthermore, it empirically demonstrates the moderating effect of market concentration on the relationship between inventory leanness and product innovation.
目的本研究旨在证明库存精益与产品创新之间的同步效应,市场集中度是调节因子。本研究采用2004 - 2021年3071家制造业上市企业的大型面板数据,通过三阶段最小二乘法,采用联立方程组来探讨库存精益度与产品创新之间的同时关系。此外,市场集中度的调节作用通过一个四模型系统来证明。发现库存精益是其核心,对产品创新有正向影响,而产品创新对库存精益有负向影响。此外,三种库存类型的精益度对产品创新的影响存在差异。其中,原材料库存精益度对产品创新有负向影响,在制品和产成品库存精益度对产品创新有正向影响。此外,调节分析强调,市场集中度是这一关系的关键调节因子。实际意义管理者应该仔细衡量库存精益和产品创新之间的权衡。具体来说,管理者应该考虑库存类型和产品创新之间的联系。此外,建议管理者重视市场战略。原创性/价值本文通过验证库存精益对产品创新的影响,有助于对库存精益的现有认识,并探讨了各种库存类型与产品创新之间的同步关系。实证证明了市场集中度对库存精益度与产品创新关系的调节作用。
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引用次数: 0
Better understanding of triadic supply chain relationships through power dynamics in manufacturing firms context: evidence from case study approach from a developed country 通过制造企业背景下的权力动态更好地理解三位一体供应链关系:来自发达国家案例研究方法的证据
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-28 DOI: 10.1108/jmtm-01-2023-0019
M. Al-Shboul
PurposeThis study tries to investigate and examine the extent of power dynamics of diverse actors in supply chains (SCs) in affecting the (un)stable connections within the logistics service providers (LSPs) triad in manufacturing firms (MFs) in Australia as a developed country.Design/methodology/approachThis study adopted a qualitative research approach by conducting 28 face-to-face semi-structured interviews, which was performed over a five-month period, between May and October 2022 with the targeted respondents via several Case MFs studies focusing on the triadic SC relationships through the power dynamics of LSPs (e.g. Case 1/MF-A, Case 2/MF-B, Case 3/MF-C, Case 4/MF-D and Case 5/MF-E) in order to gather primary data from the perspectives of logistics service clients, providers and suppliers that are dealing with MFs in Australia country. Interviewees were selected based on their knowledge, professional, expertise and tasks that are related to the study context if they are from MFs and/or LSPs. The researchers performed NVivo 12 Software as a tool for analyzing the collected primary data from the targeted interviewees, thus using a purposive sampling approach. This study constitutes a cornerstone for a conceptual exploration of the field of B2B and as it expands existing fields of broadcasting and investigation that focus on B2C within the manufacturing firms' context.FindingsThe findings clearly show the importance of stable purchase volume and resource ability for a focal company in the logistics triad. This leads it to have a strong long-term relationship through monitoring its partners and curbing evolutions in different dyads.Practical implicationsIdentifying influential factors offers complementary insights to practitioners for depicting the SC relationship dynamics using the dominant power used by logistics service providers. Such findings encourage investigating an issues in emerging countries.Originality/valueThe study provides an extending novel piece of work on how to establish the relational embeddedness of two dyads through the power dynamics of the dominant player represented by LSPs that can significantly affect the triadic SC relationships in manufacturing firms (MFs). Such a perspective seems not to be similar to the classical standpoint in the SCM literature, in which the LSPs as a dominant and dynamic power derived from bridging the customer-supplier sustainable dyads relationship in the MFs context.
目的:本研究试图调查和检验供应链(SCs)中不同参与者的权力动态程度,以影响澳大利亚作为发达国家的制造企业(mf)中物流服务提供商(lsp)三合会的(不)稳定联系。本研究采用了定性研究方法,在2022年5月至10月的五个月期间,通过几个案例mf研究(例如案例1/MF-A,案例2/MF-B,案例3/MF-C,案例1/MF-A,案例2/MF-B,案例3/MF-C,案例3/MF-C),对目标受访者进行了28次面对面的半结构化访谈。案例4/MF-D和案例5/MF-E),以便从物流服务客户、供应商和供应商的角度收集主要数据,这些客户和供应商正在与澳大利亚的mf打交道。如果受访者来自mf和/或lsp,则根据他们的知识、专业、专长和与研究背景相关的任务来选择受访者。研究人员使用NVivo 12软件作为分析从目标受访者收集的原始数据的工具,因此采用了有目的的抽样方法。这项研究为B2B领域的概念探索奠定了基础,因为它扩展了现有的广播和调查领域,重点关注制造企业背景下的B2C。研究结果研究结果清楚地表明,稳定的采购量和资源能力对于物流三位一体的核心公司的重要性。这使得它通过监控它的合作伙伴和抑制不同二代的进化而拥有强大的长期关系。实际意义识别影响因素为从业者提供了互补的见解,以描述使用物流服务提供商使用的主导权力的供应链关系动态。这些发现鼓励在新兴国家调查这一问题。原创性/价值本研究对如何通过以lsp为代表的主导参与者的权力动力学来建立两个二元的关系嵌入性提供了一项扩展的新颖工作,该权力动力学可以显著影响制造企业(mf)的三元供应链关系。这样的观点似乎与SCM文献中的经典观点不同,在SCM文献中,lsp作为一种主导的、动态的力量,来自于在mf环境中弥合客户-供应商可持续的二元关系。
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引用次数: 1
Enhance or impair: how does downstream complexity influence supply chain resilience with reconciling effects of intelligent manufacturing? 增强或削弱:下游复杂性如何影响供应链弹性与智能制造的协调效应?
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-22 DOI: 10.1108/jmtm-02-2023-0071
Jinliang Chen, Guoli Liu, Yu Wang
PurposeThe purpose of this paper is to examine the nuanced effects of downstream complexity on supply chain resilience, based on portfolio theory and normal accident theory. Intelligent manufacturing is considered to clarify their boundary conditions.Design/methodology/approachThe ordinary least squares regression was conducted, based on the data collected from 136 high-tech firms in China.FindingsHorizontal downstream complexity has a positive effect on supply chain resilience significantly, while the negative impact of vertical downstream complexity on supply chain resilience is not significant. Contingently, intelligent manufacturing plays a negative moderating role in the relationship between horizontal downstream complexity and supply chain resilience, while it positively moderates the relationship between vertical downstream complexity and supply chain resilience.Originality/valueThis study disentangles the nuanced effects of both horizontal and vertical downstream complexity on supply chain resilience, based on portfolio theory and normal accident theory. It also clarifies their boundary conditions by considering the focal firm's intelligent manufacturing level as the contingent factor.
本文的目的是基于投资组合理论和正常事故理论,研究下游复杂性对供应链弹性的细微影响。考虑智能制造来澄清它们的边界条件。设计/方法/方法基于136家中国高科技企业的数据,进行了普通最小二乘回归。发现横向下游复杂性对供应链弹性有显著的正向影响,而纵向下游复杂性对供应链弹性的负向影响不显著。同时,智能制造对横向下游复杂性与供应链弹性的关系具有负向调节作用,对纵向下游复杂性与供应链弹性的关系具有正向调节作用。原创性/价值本研究基于投资组合理论和正常事故理论,分析了水平和垂直下游复杂性对供应链弹性的细微影响。并将焦点企业的智能制造水平作为偶然性因素,明确了它们的边界条件。
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引用次数: 0
What happens with the host during reshoring? An exploration of the host company's response in China 在回岸期间主机发生了什么?东道主公司在中国的应对探索
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-22 DOI: 10.1108/jmtm-12-2022-0428
Lei Zhang, J. Lockhart, W. Macpherson
PurposeResearch studies on offshoring and reshoring have predominantly focused on the home company, widely ignoring the offshored company in the host country. The host company's influence and contribution have been unseen. This research explores how the host company responds to the home company's location decisions to maintain the dyadic relationship.Design/methodology/approachAn exploratory case study in China was conducted to examine the host company's response to reshoring. The case company has two Japanese parent companies that acted for the emergence of reshoring drivers. Primary and secondary data were collected and analysed through thematic analysis. The host company's response strategies to the home company's relocation decisions were identified and explored.FindingsThe findings reveal that four strategies, identified here as being cost control, market expansion, knowledge seeking and relationship bonding, were implemented by the host company. The importance of Industry 4.0 (I4.0) and knowledge transfer is also emphasised within these strategies.Practical implicationsThis research identified active and practical strategies conducted by the host company to maintain a cooperative relationship with the home company(ies). Instead of encountering a passive response from the host company, the home company may consider working with the host to overcome difficulties caused by emerging reshoring drivers and create an outcome beneficial to both.Originality/valueTo the authors’ knowledge, this is the first research to study manufacturing reshoring from the perspective of the host company. It provides a new perspective to understanding this phenomenon.
关于离岸外包和回流的研究主要集中在母国公司,广泛忽视了东道国的离岸公司。主办公司的影响力和贡献是看不见的。本研究探讨东道国公司如何回应母国公司的选址决策,以维持二元关系。设计/方法/方法在中国进行了一项探索性案例研究,以考察东道国公司对回流的反应。该公司有两家日本母公司,它们代表了回流驱动因素的出现。通过专题分析收集一手和二手数据并进行分析。确定并探讨了东道国公司对东道国公司搬迁决策的应对策略。研究结果表明,东道国公司实施了四种策略,即成本控制、市场扩张、寻求知识和建立关系。这些战略也强调了工业4.0和知识转移的重要性。实际意义本研究确定了东道国公司为维持与母国公司的合作关系而采取的积极和实用的策略。与其遇到东道国公司的被动回应,母国公司可以考虑与东道国合作,克服新出现的回流驱动因素造成的困难,并创造一个对双方都有利的结果。原创性/价值据作者所知,这是第一次从东道国的角度来研究制造业回流。它为理解这一现象提供了一个新的视角。
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引用次数: 0
Leveraging blockchain and NFTs for quality 4.0 implementation in digital manufacturing 利用区块链和NFT在数字制造中实现质量4.0
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-15 DOI: 10.1108/jmtm-05-2023-0172
Wala AlKhader, Raja Jayaraman, K. Salah, A. Sleptchenko, J. Antony, Mohammed A. Omar
PurposeQuality 4.0 (Q4.0) leverages new emerging technologies to achieve operational excellence and enhance performance. Implementing Q4.0 in digital manufacturing can bring about reliable, flexible and decentralized manufacturing. Emerging technologies such as Non-Fungible Tokens (NFTs), Blockchain and Interplanetary File Storage (IPFS) can all be utilized to realize Q4.0 in digital manufacturing. NFTs, for instance, can provide traceability and property ownership management and protection. Blockchain provides secure and verifiable transactions in a manner that is trusted, immutable and tamper-proof. This research paper aims to explore the concept of Q4.0 within digital manufacturing systems and provide a novel solution based on Blockchain and NFTs for implementing Q4.0 in digital manufacturing.Design/methodology/approachThis study reviews the relevant literature and presents a detailed system architecture, along with a sequence diagram that demonstrates the interactions between the various participants. To implement a prototype of the authors' system, the authors next develop multiple Ethereum smart contracts and test the algorithms designed. Then, the efficacy of the proposed system is validated through an evaluation of its cost-effectiveness and security parameters. Finally, this research provides other potential applications and scenarios across diverse industries.FindingsThe proposed solution's smart contracts governing the transactions among the participants were implemented successfully. Furthermore, the authors' analysis indicates that the authors' solution is cost-effective and resilient against commonly known security attacks.Research limitations/implicationsThis study represents a pioneering endeavor in the exploration of the potential applications of NFTs and blockchain in the attainment of a comprehensive quality framework (Q4.0) in digital manufacturing. Presently, the body of research on quality control or assurance in digital manufacturing is limited in scope, primarily focusing on the products and production processes themselves. However, this study examines the other vital elements, including management, leadership and intra- and inter-organizational relationships, which are essential for manufacturers to achieve superior performance and optimal manufacturing outcomes.Practical implicationsTo facilitate the achievement of Q4.0 and empower manufacturers to attain outstanding quality and gain significant competitive advantages, the authors propose the integration of Blockchain and NFTs into the digital manufacturing framework, with all related processes aligned with an organization's strategic and leadership objectives.Originality/valueThis study represents a pioneering endeavor in the exploration of the potential applications of NFTs and blockchain in the attainment of a comprehensive quality framework (Quality 4.0) in digital manufacturing. Presently, the body of research on quality control or assurance in digital manufacturing
PurposeQuality 4.0(Q4.0)利用新兴技术实现卓越运营并提高性能。在数字化制造中实施Q4.0可以带来可靠、灵活和分散的制造。非可替代代币(NFT)、区块链和星际文件存储(IPFS)等新兴技术都可以在数字制造中实现Q4.0。例如,NFT可以提供可追溯性以及财产所有权管理和保护。区块链以可信、不可变和防篡改的方式提供安全和可验证的交易。本文旨在探索Q4.0在数字制造系统中的概念,并为在数字制造中实现Q4.0提供一种基于区块链和NFT的新解决方案。设计/方法论/方法本研究回顾了相关文献,并提出了详细的系统架构,以及展示不同参与者之间互动的序列图。为了实现作者系统的原型,作者接下来开发了多个以太坊智能合约,并测试了设计的算法。然后,通过对其成本效益和安全参数的评估,验证了所提出系统的有效性。最后,这项研究为不同行业提供了其他潜在的应用和场景。发现所提出的解决方案中管理参与者之间交易的智能合约已成功实施。此外,作者的分析表明,作者的解决方案具有成本效益,能够抵御常见的安全攻击。研究局限性/含义本研究代表了探索NFT和区块链在数字制造中实现全面质量框架(Q4.0)的潜在应用的开拓性努力。目前,数字制造中质量控制或保证的研究范围有限,主要集中在产品和生产过程本身。然而,这项研究考察了其他重要因素,包括管理、领导力以及组织内和组织间关系,这些因素对制造商实现卓越绩效和最佳制造结果至关重要。实际意义为了促进Q4.0的实现,并使制造商能够获得卓越的质量和显著的竞争优势,作者建议将区块链和NFT集成到数字制造框架中,所有相关流程与组织的战略和领导目标保持一致。独创性/价值本研究代表了探索NFT和区块链在数字制造中实现全面质量框架(质量4.0)的潜在应用的开拓性努力。目前,数字制造中质量控制或保证的研究范围有限,主要集中在产品和生产过程本身。然而,这项研究考察了其他重要因素,包括管理、领导力以及组织内和组织间关系,这些因素对制造商实现卓越绩效和最佳制造结果至关重要。
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引用次数: 0
Effects of product complexity on human learning in assembly and disassembly operations 产品复杂性对装配和拆卸操作中人类学习的影响
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-08 DOI: 10.1108/jmtm-04-2023-0135
E. Verna, G. Genta, M. Galetto
PurposeThe purpose of this paper is to investigate and quantify the impact of product complexity, including architectural complexity, on operator learning, productivity and quality performance in both assembly and disassembly operations. This topic has not been extensively investigated in previous research.Design/methodology/approachAn extensive experimental campaign involving 84 operators was conducted to repeatedly assemble and disassemble six different products of varying complexity to construct productivity and quality learning curves. Data from the experiment were analysed using statistical methods.FindingsThe human learning factor of productivity increases superlinearly with the increasing architectural complexity of products, i.e. from centralised to distributed architectures, both in assembly and disassembly, regardless of the level of overall product complexity. On the other hand, the human learning factor of quality performance decreases superlinearly as the architectural complexity of products increases. The intrinsic characteristics of product architecture are the reasons for this difference in learning factor.Practical implicationsThe results of the study suggest that considering product complexity, particularly architectural complexity, in the design and planning of manufacturing processes can optimise operator learning, productivity and quality performance, and inform decisions about improving manufacturing operations.Originality/valueWhile previous research has focussed on the effects of complexity on process time and defect generation, this study is amongst the first to investigate and quantify the effects of product complexity, including architectural complexity, on operator learning using an extensive experimental campaign.
目的本文的目的是研究和量化产品复杂性(包括体系结构复杂性)对装配和拆卸操作中操作员学习、生产力和质量性能的影响。这一主题在以前的研究中没有得到广泛的研究。设计/方法/方法进行了一项涉及84名操作员的广泛实验活动,反复组装和拆卸六种不同复杂度的产品,以构建生产力和质量学习曲线。使用统计学方法对实验数据进行分析。发现生产力的人类学习因素随着产品体系结构复杂性的增加而超线性增加,即从集中式到分布式体系结构,无论组装和拆卸,无论产品的整体复杂性如何。另一方面,随着产品体系结构复杂性的增加,质量性能的人类学习因素急剧下降。产品架构的内在特征是造成这种学习因素差异的原因。实际意义研究结果表明,在制造过程的设计和规划中考虑产品复杂性,特别是架构复杂性,可以优化操作员的学习、生产力和质量表现,并为改进制造运营的决策提供信息。独创性/价值虽然之前的研究侧重于复杂性对工艺时间和缺陷产生的影响,但本研究是第一批通过广泛的实验活动调查和量化产品复杂性(包括架构复杂性)对操作员学习的影响的研究之一。
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引用次数: 0
The effect of internal quality integration on financial performance: the mediating role of product innovation 内部质量整合对财务绩效的影响:产品创新的中介作用
IF 7.6 2区 工程技术 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-07 DOI: 10.1108/jmtm-01-2023-0005
Yubing Yu, Haohui Li, Jiawei Xu, M. Zhang, Xiuru Zhang, J. Zhang, Ye Wu
PurposeThis study aims to examine the joint effect of internal quality integration and product innovation on financial performance by considering the mediating roles of incremental and radical product innovation.Design/methodology/approachA theoretical framework was developed using the organizational capability view. Based on empirical survey data collected from 209 Chinese manufacturing firms, this research uses structural equation modeling and the bootstrapping method to test hypotheses.FindingsThe results show that internal quality integration positively impacts incremental and radical product innovation and financial performance. Further, incremental product innovation can promote radical product innovation. Both incremental and radical product innovation partially mediate the relationship between internal quality integration and financial performance.Practical implicationsThe findings provide practical guidance for manufacturing companies to engage in quality integration and product innovation. Managers should encourage the internal functional departments to coordinate quality integration while promoting incremental and radical product innovation to occupy a larger market and achieve higher performance.Originality/valueThis research contributes to the literature in two ways. First, this study expands the theoretical research framework of the joint effects of quality integration and product innovation on financial performance. Second, through testing the mediating role of product innovation, this study provides empirical evidence for the intermediate role of internal quality integration for improving financial performance.
目的本研究旨在通过考虑增量和激进产品创新的中介作用,检验内部质量整合和产品创新对财务绩效的共同影响。设计/方法论/方法使用组织能力视图开发了一个理论框架。基于209家中国制造企业的实证调查数据,本研究采用结构方程模型和自举方法对假设进行了检验。研究结果表明,内部质量整合对渐进式和激进式产品创新和财务绩效产生了积极影响。此外,增量产品创新可以促进激进的产品创新。增量产品创新和激进产品创新都在一定程度上调节了内部质量整合与财务绩效之间的关系。实践意义研究结果为制造企业进行质量集成和产品创新提供了实践指导。管理者应鼓励内部职能部门协调质量整合,同时促进增量和激进的产品创新,以占领更大的市场,实现更高的绩效。原创性/价值这项研究从两个方面对文献做出了贡献。首先,本研究扩展了质量整合和产品创新对财务绩效共同影响的理论研究框架。其次,通过检验产品创新的中介作用,本研究为内部质量整合对改善财务绩效的中介作用提供了实证证据。
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引用次数: 0
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Journal of Manufacturing Technology Management
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