While apart, couples can verbally and visually communicate through existing technologies such as mobile phones, text messaging, videoconferencing and email. Yet, other important means of communication, such as holding hands, can only happen when couples are co-located. We investigated if geographically distant handholding in a mobile context is important for young-adult couples by deploying a simple technology probe. Unfortunately, the design of our probe fell short in encouraging participants to engage with it. While it is important for technology probes to be simple, they need to be well designed. Our current and future work incorporates form design into the technology probe method to better support intimate, mobile contexts.
{"title":"Holding hands over a distance: technology probes in an intimate, mobile context","authors":"Shannon O'Brien, F. Mueller","doi":"10.1145/1228175.1228226","DOIUrl":"https://doi.org/10.1145/1228175.1228226","url":null,"abstract":"While apart, couples can verbally and visually communicate through existing technologies such as mobile phones, text messaging, videoconferencing and email. Yet, other important means of communication, such as holding hands, can only happen when couples are co-located. We investigated if geographically distant handholding in a mobile context is important for young-adult couples by deploying a simple technology probe. Unfortunately, the design of our probe fell short in encouraging participants to engage with it. While it is important for technology probes to be simple, they need to be well designed. Our current and future work incorporates form design into the technology probe method to better support intimate, mobile contexts.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134265403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Multimodal User Interaction (MMUI) technology aims at building natural and intuitive interfaces allowing a user to interact with computer in a way similar to human-to-human communication, for example, through speech and gestures. As a critical component in MMUI, Multimodal Input Fusion explores ways to effectively interpret the combined semantic interpretation of user inputs through multiple modalities. This paper presents a novel approach to multi-sensory data fusion based on speech and manual deictic gesture inputs. The effectiveness of the technique has been validated through experiments, using a traffic incident management scenario where an operator interacts with a map on a large display at a distance and issues multimodal commands through speech and manual gestures. The description of the proposed approach and preliminary experiment results are presented.
{"title":"A novel method for multi-sensory data fusion in multimodal human computer interaction","authors":"Yong Sun, Fang Chen, Yu Shi, Yuk Ying Chung","doi":"10.1145/1228175.1228257","DOIUrl":"https://doi.org/10.1145/1228175.1228257","url":null,"abstract":"Multimodal User Interaction (MMUI) technology aims at building natural and intuitive interfaces allowing a user to interact with computer in a way similar to human-to-human communication, for example, through speech and gestures. As a critical component in MMUI, Multimodal Input Fusion explores ways to effectively interpret the combined semantic interpretation of user inputs through multiple modalities. This paper presents a novel approach to multi-sensory data fusion based on speech and manual deictic gesture inputs. The effectiveness of the technique has been validated through experiments, using a traffic incident management scenario where an operator interacts with a map on a large display at a distance and issues multimodal commands through speech and manual gestures. The description of the proposed approach and preliminary experiment results are presented.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"105 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134429255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Connor Graham, Peter J. Benda, S. Howard, J. Balmford, Nicole Bishop, R. Borland
The design and evaluation of computing technology supporting a process of personal change presents both opportunities and challenges for HCI. Here we describe an existing program of ongoing smoking cessation support delivered via the Internet, and present the case for augmenting this system using messaging and 'social' technologies. A key concern in this enterprise is reconciling a model of human behaviour with models of technology interaction. This involves utilizing a model describing the health behaviour change process to inform present support (an interactive, Web-based 'coaching' system -- the QuitCoach or QC) and future technologies augmenting this system. The two data sets we present (patterns of use of the QC and emails sent to the site) illustrate some broad requirements for interactive support programs, operating through several channels of communication, for smokers trying to quit.
{"title":"\"heh - keeps me off the smokes...\": probing technology support for personal change","authors":"Connor Graham, Peter J. Benda, S. Howard, J. Balmford, Nicole Bishop, R. Borland","doi":"10.1145/1228175.1228214","DOIUrl":"https://doi.org/10.1145/1228175.1228214","url":null,"abstract":"The design and evaluation of computing technology supporting a process of personal change presents both opportunities and challenges for HCI. Here we describe an existing program of ongoing smoking cessation support delivered via the Internet, and present the case for augmenting this system using messaging and 'social' technologies. A key concern in this enterprise is reconciling a model of human behaviour with models of technology interaction. This involves utilizing a model describing the health behaviour change process to inform present support (an interactive, Web-based 'coaching' system -- the QuitCoach or QC) and future technologies augmenting this system. The two data sets we present (patterns of use of the QC and emails sent to the site) illustrate some broad requirements for interactive support programs, operating through several channels of communication, for smokers trying to quit.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115007680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The result of usability evaluations is often accentuated as a distinctive input for developers to improve the usability of a software system. On the other hand developers say that many of the results from the usability evaluations are issues already known to them. This paper presents a study of usability problems as developers perceive them in their own emerging software in relation to usability problems experienced by users in a usability evaluation. The results indicate that having developers explicating their expectation on emerging software can provide a low-cost identification of problem areas, whereas a full scale usability evaluation provides specific knowledge of usability problems and their severity.
{"title":"Usability problems: do software developers already know?","authors":"R. Høegh","doi":"10.1145/1228175.1228264","DOIUrl":"https://doi.org/10.1145/1228175.1228264","url":null,"abstract":"The result of usability evaluations is often accentuated as a distinctive input for developers to improve the usability of a software system. On the other hand developers say that many of the results from the usability evaluations are issues already known to them. This paper presents a study of usability problems as developers perceive them in their own emerging software in relation to usability problems experienced by users in a usability evaluation. The results indicate that having developers explicating their expectation on emerging software can provide a low-cost identification of problem areas, whereas a full scale usability evaluation provides specific knowledge of usability problems and their severity.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124462337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Handovers between shifts are known causes of preventable adverse events in hospitals. In order to gain an insight into the information transfer that occurs between shifts of senior staff in an emergency department, we observed handovers, interviewed practitioners and distributed questionnaires. We found that merely considering the transfer of "hard data", such as patients' heart rate, blood pressure, etc. can be insufficient: the transfer of "soft data" such as the ambiguity of intuition is also a central aspect in this type of work environment and vital for successful crosscoverage. We describe design concepts that address capture, visualization and transfer of intuition for the handover process. Addressing the issue of intuition support can be a challenge but also a rewarding opportunity for human-computer interaction research in supporting health care handovers.
{"title":"From the certainty of information transfer to the ambiguity of intuition","authors":"F. Mueller, S. Kethers, L. Alem, Ross Wilkinson","doi":"10.1145/1228175.1228189","DOIUrl":"https://doi.org/10.1145/1228175.1228189","url":null,"abstract":"Handovers between shifts are known causes of preventable adverse events in hospitals. In order to gain an insight into the information transfer that occurs between shifts of senior staff in an emergency department, we observed handovers, interviewed practitioners and distributed questionnaires. We found that merely considering the transfer of \"hard data\", such as patients' heart rate, blood pressure, etc. can be insufficient: the transfer of \"soft data\" such as the ambiguity of intuition is also a central aspect in this type of work environment and vital for successful crosscoverage. We describe design concepts that address capture, visualization and transfer of intuition for the handover process. Addressing the issue of intuition support can be a challenge but also a rewarding opportunity for human-computer interaction research in supporting health care handovers.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"382 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124734856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Errorful speech recognition can be embraced in the design of automatic speech recognition (ASR) support for the Magistrates Court. In this paper we describe processes and scenarios that led to a design by examining work practices and considering a more realistic understanding of ASR technology than is promoted in ASR literature.This paper also uses scenarios in a novel way to package and communicate field work data in a way that is accessible to a wide range of stakeholders.
{"title":"Scenarios for embracing errorful automatic speech recognition","authors":"Ben Kraal, A. Dugdale, P. Collings","doi":"10.1145/1228175.1228240","DOIUrl":"https://doi.org/10.1145/1228175.1228240","url":null,"abstract":"Errorful speech recognition can be embraced in the design of automatic speech recognition (ASR) support for the Magistrates Court. In this paper we describe processes and scenarios that led to a design by examining work practices and considering a more realistic understanding of ASR technology than is promoted in ASR literature.This paper also uses scenarios in a novel way to package and communicate field work data in a way that is accessible to a wide range of stakeholders.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126929671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dong-Han Ham, Jeongyun Heo, Peter Fossick, W. Wong, Sanghyun Park, Chiwon Song, Mike D. Bradley
Usability has been regarded as a critical factor affecting the quality of mobile phones. Many studies have examined usability impact factors of mobile phones on the basis of software usability concepts. However, considering mobile phones as multi-media and information appliances, a new usability concept and associated factors should be developed. This paper proposes a conceptual framework which has five views to reflect different aspect of interactions between users and mobile phones, and from which various usability impact factor models can be derived. Five views include user view, product view, interaction view, dynamic view, and execution view. Furthermore, we developed a hierarchical model which organizes usability factors in terms of goal-means relations. Through two case studies, we could verify the usefulness of the framework and model. Lastly, we developed a set of checklists that are helpful to measure the usability of mobile phones, thereby increasing the practicality of the framework and model.
{"title":"Conceptual framework and models for identifying and organizing usability impact factors of mobile phones","authors":"Dong-Han Ham, Jeongyun Heo, Peter Fossick, W. Wong, Sanghyun Park, Chiwon Song, Mike D. Bradley","doi":"10.1145/1228175.1228221","DOIUrl":"https://doi.org/10.1145/1228175.1228221","url":null,"abstract":"Usability has been regarded as a critical factor affecting the quality of mobile phones. Many studies have examined usability impact factors of mobile phones on the basis of software usability concepts. However, considering mobile phones as multi-media and information appliances, a new usability concept and associated factors should be developed. This paper proposes a conceptual framework which has five views to reflect different aspect of interactions between users and mobile phones, and from which various usability impact factor models can be derived. Five views include user view, product view, interaction view, dynamic view, and execution view. Furthermore, we developed a hierarchical model which organizes usability factors in terms of goal-means relations. Through two case studies, we could verify the usefulness of the framework and model. Lastly, we developed a set of checklists that are helpful to measure the usability of mobile phones, thereby increasing the practicality of the framework and model.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130976394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Manuela Waldner, Jörg Hauber, J. Zauner, M. Haller, M. Billinghurst
In this paper we describe a tangible user interface "Tangible Tiles", which uses optically tracked transparent plexiglass tiles for interaction and display of projected imagery on a table or whiteboard. We designed and implemented a number of interaction techniques based on two sets of different tiles, which either directly represent digital objects or function as tools for data manipulation. To discover the strengths and weaknesses of our current prototype, we conducted a user study that compared simple interaction with digital imagery in three conditions: 1) our Tangible Tiles system, 2) a commercial touch screen, and 3) a control condition using real paper prints. Although we discovered some conceptual problems, the results show potential benefits of Tangible Tiles for supporting collaboration and natural interaction.
{"title":"Tangible tiles: design and evaluation of a tangible user interface in a collaborative tabletop setup","authors":"Manuela Waldner, Jörg Hauber, J. Zauner, M. Haller, M. Billinghurst","doi":"10.1145/1228175.1228203","DOIUrl":"https://doi.org/10.1145/1228175.1228203","url":null,"abstract":"In this paper we describe a tangible user interface \"Tangible Tiles\", which uses optically tracked transparent plexiglass tiles for interaction and display of projected imagery on a table or whiteboard. We designed and implemented a number of interaction techniques based on two sets of different tiles, which either directly represent digital objects or function as tools for data manipulation. To discover the strengths and weaknesses of our current prototype, we conducted a user study that compared simple interaction with digital imagery in three conditions: 1) our Tangible Tiles system, 2) a commercial touch screen, and 3) a control condition using real paper prints. Although we discovered some conceptual problems, the results show potential benefits of Tangible Tiles for supporting collaboration and natural interaction.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123996316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper reports a user study on retrieving, consuming and managing digital music content related to mobile music consumption. We study the personal relationship people have with music entertainment technology and content, and explore how music is enjoyed on the move. We also look at the typical actions related to personal music management, how they are accomplished, and where they take place. The study was carried out in New York City and Hong Kong, and the paper also reports the differences found in mobile music consumption between these cultural settings.
{"title":"A cross-cultural study of mobile music: retrieval, management and consumption","authors":"Esa Nettamo, Mikko Nirhamo, Jonna Häkkilä","doi":"10.1145/1228175.1228193","DOIUrl":"https://doi.org/10.1145/1228175.1228193","url":null,"abstract":"This paper reports a user study on retrieving, consuming and managing digital music content related to mobile music consumption. We study the personal relationship people have with music entertainment technology and content, and explore how music is enjoyed on the move. We also look at the typical actions related to personal music management, how they are accomplished, and where they take place. The study was carried out in New York City and Hong Kong, and the paper also reports the differences found in mobile music consumption between these cultural settings.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127864725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
People increasingly communicate over multiple channels, such as SMS, email and IM. Choosing the channel for interaction is typically a considered action and shapes the message itself. In order to explore how people make sense of communication mediums and more generally, social group behaviour, we developed a multichannel communication prototype. Preliminary results indicate that multichannel communication was considered very useful in the group context even considering the increased quantity of messages while it was little used for person-to-person interaction.
{"title":"Socialising across channels: group multichannel communication","authors":"Clint Heyer, M. Brereton","doi":"10.1145/1228175.1228263","DOIUrl":"https://doi.org/10.1145/1228175.1228263","url":null,"abstract":"People increasingly communicate over multiple channels, such as SMS, email and IM. Choosing the channel for interaction is typically a considered action and shapes the message itself. In order to explore how people make sense of communication mediums and more generally, social group behaviour, we developed a multichannel communication prototype. Preliminary results indicate that multichannel communication was considered very useful in the group context even considering the increased quantity of messages while it was little used for person-to-person interaction.","PeriodicalId":164924,"journal":{"name":"Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128517554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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