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Incentive Misalignments in Programmatic Advertising: Evidence from a Randomized Field Experiment 程序化广告的激励错位:来自随机场实验的证据
Pub Date : 2022-05-26 DOI: 10.2139/ssrn.4039560
T. Frick, Rodrigo Belo, Rahul Telang
In programmatic advertising, firms outsource the bidding for ad impressions to ad platforms. Although firms are interested in targeting consumers that respond positively to advertising, ad platforms are usually rewarded for targeting consumers with high overall purchase probability. We develop a theoretical model that shows if consumers with high baseline purchase probability respond more positively to advertising, then firms and ad platforms agree on which consumers to target. If, conversely, consumers with low baseline purchase probability are the ones for which ads work best, then ad platforms target consumers that firms do not want to target—the incentives are misaligned. We conduct a large-scale randomized field experiment, targeting 208,538 individual consumers, in a display retargeting campaign. Our unique data set allows us to both causally identify advertising effectiveness and estimate the degree of incentive misalignments between the firm and ad platform. In accordance with the contracted incentives, the ad platform targets consumers that are more likely to purchase. Importantly, we find no evidence that ads are more effective for consumers with higher baseline purchase probability, rendering the ad platform’s bidding suboptimal for the firm. A welfare analysis suggests that the ad platform’s bidding optimization leads to a loss in profit for the firm and an overall decline in welfare. To remedy the incentive misalignment, we propose a solution in which the firm restricts the ad platform to target only consumers that are profitable based on individual consumer-level estimates for baseline purchase probability and ad effectiveness. This paper was accepted by Anandhi Bharadwaj, information systems.
在程序化广告中,公司将广告展示的竞标外包给广告平台。虽然公司对瞄准对广告反应积极的消费者很感兴趣,但广告平台通常会因为瞄准具有高整体购买概率的消费者而获得回报。我们开发了一个理论模型,该模型表明,如果具有高基线购买概率的消费者对广告的反应更积极,那么公司和广告平台就会就目标消费者达成一致。相反,如果低基线购买概率的消费者是广告效果最好的消费者,那么广告平台瞄准的是公司不想瞄准的消费者——动机是不一致的。我们进行了一项大规模的随机现场实验,目标是208,538名个人消费者,在一个展示重定向活动中。我们独特的数据集使我们能够确定广告效果的因果关系,并估计公司与广告平台之间的激励失调程度。根据合同激励,广告平台将目标定位于更有可能购买的消费者。重要的是,我们没有发现证据表明广告对具有更高基线购买概率的消费者更有效,这使得广告平台的出价对公司来说不是最优的。福利分析表明,广告平台的竞价优化导致企业利润损失,整体福利下降。为了纠正激励偏差,我们提出了一个解决方案,该解决方案中,公司限制广告平台仅针对基于个人消费者对基线购买概率和广告有效性的估计而有利可图的消费者。这篇论文被信息系统的Anandhi Bharadwaj接受。
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引用次数: 2
Impact of Health Information Exchange Adoption on Referral Patterns 采用卫生信息交换对转诊模式的影响
Pub Date : 2022-05-24 DOI: 10.1287/mnsc.2022.4435
Saeede Eftekhari, Niam Yaraghi, R. Gopal, R. Ramesh
Efforts to promote Health Information Exchanges (HIEs) on a nationwide scale are beset with major challenges, and one of them is its meaningful use for both physicians and patients. Referrals potentially provide a context for the meaningful use of HIE, and we are yet to understand how HIEs affect referrals. This research studies the impact of HIE on referral patterns. We establish that participation in an HIE network increases the referrals sent to and received from other HIE participants. We investigate this relationship using both econometric and network-analytic methods. Whereas the econometric analysis focuses on the underlying associations between HIE adoption and referral patterns, the network analysis addresses the transformation process by which HIE adoption and referrals coevolve over time. This study has significant implications for healthcare policy making, development of innovative HIE business models, and management of healthcare organizations. This paper was accepted by Anindya Ghose, information systems.
在全国范围内促进卫生信息交换(HIEs)的努力面临着重大挑战,其中之一是它对医生和患者的有意义的使用。转诊可能为HIE的有意义使用提供了一个背景,我们还没有了解HIEs如何影响转诊。本研究研究HIE对转诊模式的影响。我们确定参与HIE网络增加了向其他HIE参与者发送和接收的转介。我们使用计量经济学和网络分析方法来研究这种关系。计量经济学分析侧重于HIE采用和转诊模式之间的潜在关联,而网络分析解决了HIE采用和转诊模式随时间共同演变的转变过程。本研究对医疗保健政策的制定、创新HIE商业模式的发展以及医疗保健组织的管理具有重要意义。本文已被信息系统杂志Anindya Ghose录用。
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引用次数: 0
Lost Marie Curies: Parental Impact on the Probability of Becoming an Inventor 失踪的居里夫人:父母对成为发明家可能性的影响
Pub Date : 2022-05-20 DOI: 10.1287/mnsc.2022.4432
Karin Hoisl, H. Kongsted, M. Mariani
This research investigates the role of parents in explaining the surprisingly low presence of women among inventors despite their increase among graduates from science, technology, engineering and mathematics (STEM) subjects. With Danish registry data on the population born between 1966 and 1985 and an experimental setting crafted on siblings’ gender composition, we find that the transmission of inventorship from parents to children disfavors daughters if they have a (second-born) brother. We complement this analysis with evidence about the role of parental factors at different stages of children’s education. Overall, our results confirm that parental role models matter for children’s education, especially at early stages and, through this, increase the probability of a child’s becoming an inventor. However, the direct transmission of inventorship that favors boys much more than girls seems to be affected by gendered expectations developed by parents about daughters’ and sons’ returns from inventorship. Our study contributes to explaining who becomes an inventor and why by adding an important boundary condition to the literature: Parents are intermediaries who, based on their own interpretation of external information about inventive jobs, contribute to create or limit opportunities for their children. This paper was accepted by Olav Sorenson, organizations.
这项研究调查了父母在解释为什么在科学、技术、工程和数学(STEM)学科的毕业生中,女性发明家的比例却惊人地低的原因方面所起的作用。根据丹麦1966年至1985年间出生人口的登记数据,以及兄弟姐妹性别构成的实验设置,我们发现,如果女儿有一个(二胎)兄弟,父母将发明权传给子女对女儿不利。我们补充这一分析与证据的作用,父母因素在儿童教育的不同阶段。总的来说,我们的研究结果证实,父母的榜样对孩子的教育很重要,尤其是在早期阶段,通过这一点,增加了孩子成为发明家的可能性。然而,发明权对男孩的直接传递比女孩更有利,这似乎受到父母对女儿和儿子从发明权中获得回报的性别期望的影响。我们的研究通过在文献中添加一个重要的边界条件,有助于解释谁会成为发明家,以及为什么会成为发明家:父母是中介,他们根据自己对创造性工作的外部信息的解释,为孩子创造或限制机会。本文被Olav Sorenson组织接受。
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引用次数: 5
Optimal Capacity Rationing Policy for a Container Leasing System with Multiple Kinds of Customers and Substitutable Containers 具有多种客户和可替换集装箱的集装箱租赁系统的最优容量分配策略
Pub Date : 2022-05-19 DOI: 10.1287/mnsc.2022.4425
Xufeng Yang, Juliang Zhang, Wenfei Jiao, H. Yan
In this paper, we consider a container leasing firm that has elementary and premium containers, which are downward substitutable and for use by elementary contract customers (ECCs), premium contract customers (PCCs), as well as walk-in customers (WICs). ECCs can be satisfied by elementary containers or premium ones at discounted prices while PCCs only accept premium containers. WICs can be satisfied by any type of container at different prices. The objective is to maximise the expected total rental revenue by managing its limited capacity. We formulate this problem as a discrete-time Markov Decision Process and show the submodularity and concavity of the value function. Based on this, we show that the optimal policy can be characterised by a series of rationing thresholds, a series of substitution thresholds and a priority threshold, all of which depend on the system states. We further give conditions under which the optimal policy can be simplified. Numerical experiments are conducted to show the impact of the substitution of two items on the revenue, to compare the performance of the optimal policy with those of the commonly used policies and to investigate the influence of arrival rates on the optimal policy. Last, we extend the basic model to consider different rental durations, ECCs’ acceptance behaviour and endogenous prices for WICs. This paper was accepted by Jayashankar Swaminathan, operations management.
在本文中,我们考虑了一个集装箱租赁公司,它拥有初级和高级集装箱,这些集装箱是向下替代的,供初级合同客户(ECCs),高级合同客户(PCCs)和步入式客户(WICs)使用。ECCs可以用初级集装箱或高级集装箱进行折扣,而PCCs只接受高级集装箱。WICs可以满足任何类型的集装箱,不同的价格。其目标是通过管理其有限的容量,使预期的总租金收入最大化。我们将这个问题表述为一个离散时间马尔可夫决策过程,并证明了值函数的子模性和凹性。在此基础上,我们证明了最优策略可以由一系列配给阈值、一系列替代阈值和一个优先级阈值来表征,所有这些阈值都依赖于系统状态。进一步给出了简化最优策略的条件。通过数值实验研究了两项替代对收益的影响,比较了最优策略与常用策略的性能,并研究了到达率对最优策略的影响。最后,我们扩展了基本模型,考虑了不同的租期、ecc的接受行为和WICs的内生价格。这篇论文被运营管理的Jayashankar Swaminathan接受。
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引用次数: 0
A Casino Gambling Model Under Cumulative Prospect Theory: Analysis and Algorithm 累积前景理论下的赌场赌博模型:分析与算法
Pub Date : 2022-05-06 DOI: 10.1287/mnsc.2022.4414
Sang Hu, J. Obłój, X. Zhou
We develop an approach to solve the Barberis casino gambling model [Barberis N (2012) A model of casino gambling. Management Sci. 58(1):35–51] in which a gambler whose preferences are specified by the cumulative prospect theory (CPT) must decide when to stop gambling by a prescribed deadline. We assume that the gambler can assist their decision using independent randomization. The problem is inherently time inconsistent because of the probability weighting in CPT, and we study both precommitted and naïve stopping strategies. We turn the original problem into a computationally tractable mathematical program from which we devise an algorithm to compute optimal precommitted rules that are randomized and Markovian. The analytical treatment enables us to confirm the economic insights of Barberis for much longer time horizons and to make additional predictions regarding a gambler’s behavior, including that, with randomization, a gambler may enter the casino even when allowed to play only once and that it is prevalent that a naïf never stops loss. This paper was accepted by Kay Giesecke, finance.
我们开发了一种方法来解决Barberis赌场赌博模型[Barberis N(2012)]赌场赌博模型。管理科学,58(1):35-51],其中赌徒的偏好由累积前景理论(CPT)指定,必须在规定的期限内决定何时停止赌博。我们假设赌徒可以使用独立随机化来辅助他们的决策。由于CPT中的概率加权,该问题具有固有的时间不一致性,我们研究了预承诺和naïve停止策略。我们将原始问题转化为一个可计算的可处理的数学程序,从中我们设计出一种算法来计算随机和马尔可夫的最优预承诺规则。分析处理使我们能够在更长的时间范围内确认Barberis的经济见解,并对赌徒的行为做出额外的预测,包括随机化,赌徒可能会进入赌场,即使只允许玩一次,并且普遍认为naïf永远不会停止损失。这篇论文被财经的Kay Giesecke接受。
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引用次数: 3
Incentives and Defaults Can Increase COVID-19 Vaccine Intentions and Test Demand 激励和违约可以增加COVID-19疫苗的意向和测试需求
Pub Date : 2022-05-06 DOI: 10.1287/mnsc.2022.4405
Marta Serra-Garcia, Nora Szech
Willingness to vaccinate and test are critical in the COVID-19 pandemic. We study the effects of two measures to increase the support of vaccination and testing: defaults and monetary compensations. Some organizations, such as restaurants, fire departments, hospitals, or governments in some countries, have used these measures. Yet there is the concern that compensations could erode intrinsic motivation and decrease vaccination intentions. We show that, in the early stages of the pandemic, both approaches, compensations and defaults, significantly increased COVID-19 test demand and vaccine intentions. Compensations for vaccines, however, need to be large enough because low compensations can backfire. We estimate heterogeneous treatment effects to document which groups are more likely to respond to these measures. The results show that defaults and avoidance of small compensations are especially important for individuals who are more skeptical of the vaccine, measured by their trust in the vaccine and their political views. Hence, both measures could be used in a targeted manner to achieve stronger results. This paper was accepted by Yan Chen, behavioral economics and decision analysis.
在COVID-19大流行中,接种疫苗和检测的意愿至关重要。我们研究了增加疫苗接种和检测支持的两种措施的效果:违约和货币补偿。一些组织,如餐馆、消防部门、医院或一些国家的政府,已经使用了这些措施。然而,有人担心补偿可能会削弱内在动机,降低接种疫苗的意愿。我们发现,在大流行的早期阶段,补偿和违约这两种方法都显著增加了COVID-19检测需求和疫苗意向。然而,对疫苗的补偿需要足够大,因为低补偿可能适得其反。我们估计异质性治疗效果,以记录哪些组更有可能对这些措施作出反应。结果表明,对于那些对疫苗持怀疑态度的人来说,违约和避免小额赔偿尤其重要,这是通过他们对疫苗的信任和他们的政治观点来衡量的。因此,可以有针对性地使用这两项措施,以取得更有力的效果。本文被闫晨、行为经济学和决策分析等学科接受。
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引用次数: 12
Team Diversity and Incentives 团队多样性与激励
Pub Date : 2022-05-05 DOI: 10.1287/mnsc.2022.4419
L. Imhof, M. Kräkel
This paper analyzes how the degree of task-related team diversity influences the team outcome. The focus is on a novel benefit of team diversity that does not depend on complementary skills or mutual learning. We consider a multiagent setting where the employer makes use of career competition to motivate the team. Our analysis reveals incentive effects that do not exist in the well-studied case of teams of size 2. In teams with more than two members, diversity may have a positive effect on the efforts of some members although diversity leads to unbalanced career competition. As a consequence, expected profits are higher under a moderate degree of diversity compared with a situation with completely homogeneous agents. This result shows that the employer prefers a positive degree of diversity for pure incentive reasons. This paper was accepted by Suraj Srinivasan, accounting.
本文分析了任务相关团队多样性程度对团队结果的影响。重点是团队多样性的新好处,它不依赖于互补的技能或相互学习。我们考虑一个多智能体环境,雇主利用职业竞争来激励团队。我们的分析揭示了激励效应在规模为2的团队中并不存在。在两个以上成员的团队中,多样性可能会对一些成员的努力产生积极影响,尽管多样性会导致不平衡的职业竞争。因此,适度多元化的预期利润要高于完全同质化的预期利润。这一结果表明,出于纯粹的激励原因,雇主更倾向于积极的多元化程度。这篇论文被会计Suraj Srinivasan接受。
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引用次数: 0
Histogram Distortion Bias in Consumer Choices 消费者选择中的直方图扭曲偏差
Pub Date : 2022-05-05 DOI: 10.1287/mnsc.2022.4306
Tao Lu, May Yuan, Chong Wang, X. Zhang
Existing research on word-of-mouth considers various descriptive statistics of rating distributions, such as the mean, variance, skewness, kurtosis, and even entropy and the Herfindahl-Hirschman index. But real-world consumer decisions are often derived from visual assessment of displayed rating distributions in the form of histograms. In this study, we argue that such distribution charts may inadvertently lead to a consumer-choice bias that we call the histogram distortion bias (HDB). We propose that salient features of distributions in visual decision making may mislead consumers and result in inferior decision making. In an illustrative model, we derive a measure of the HDB. We show that with the HDB, consumers may make choices that violate well-accepted decision rules. In a series of experiments, subjects are observed to prefer products with a higher HDB despite a lower average rating. They could also violate widely accepted modeling assumptions, such as branch independence and first-order stochastic dominance. This paper was accepted by Chris Forman, information systems.
现有的口碑研究考虑了评价分布的各种描述性统计,如均值、方差、偏度、峰度、甚至熵和Herfindahl-Hirschman指数。但现实世界的消费者决策往往来自直方图形式的显示评级分布的视觉评估。在本研究中,我们认为这样的分布图可能会无意中导致我们称之为直方图失真偏差(HDB)的消费者选择偏差。我们认为,分布的显著特征在视觉决策中可能会误导消费者,从而导致较差的决策。在一个说明性的模型中,我们推导了组屋的度量。我们表明,对于组屋,消费者可能会做出违反公认决策规则的选择。在一系列实验中,研究人员观察到,尽管平均评分较低,但受试者更喜欢HDB较高的产品。它们也可能违反广泛接受的建模假设,如分支独立性和一阶随机优势。这篇论文被信息系统的Chris Forman接受。
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引用次数: 1
On the Benefit of Privatization in a Mixed Duopoly Service System 论混合双寡头服务体系中私有化的利益
Pub Date : 2022-05-05 DOI: 10.1287/mnsc.2022.4424
Wenhui Zhou, Weixiang Huang, V. Hsu, Pengfei Guo
We consider a mixed duopoly service system with two service providers (SPs): one private and the other public. The public SP’s objective is welfare maximization, whereas the private SP is profit driven. Customers are heterogeneous in terms of their quality tastes and choose from three options, namely, joining the private queue, joining the public queue, and balking (or taking an outside option). We first consider the scenario where the private SP provides a premium service and the public SP provides a regular service. Paradoxically, we find that although the public SP’s objective is welfare maximization, welfare in the system can be less than that obtained with only profit-seeking private SPs. We further demonstrate that the maximum social welfare is achieved by partially privatizing the public SP, that is, by including both welfare and profit maximization as arguments in its objective function. In extreme cases in which the public SP’s capacity is very small, fully privatizing the public SP can be socially desirable. We then consider the alternate setting where the public SP provides a premium service and the private SP provides a regular service and obtain similar conclusions. These findings, however, rely on the assumption that an outside option exists for balking customers, and one should be cautious in generalizing to no-balking situations. This paper was accepted by Jayashankar Swaminathan, operations management.
我们考虑一个由两个服务提供商(sp)组成的混合双寡头服务系统:一个是私人的,另一个是公共的。公共SP的目标是福利最大化,而私人SP的目标是利润驱动。顾客的品质品味是异质的,有三种选择,分别是加入私人队列、加入公共队列和犹豫(或选择外部选项)。我们首先考虑私人服务提供商提供高级服务而公共服务提供商提供常规服务的情况。矛盾的是,我们发现尽管公共SP的目标是福利最大化,但系统中的福利可能比只有追求利润的私人SP所获得的福利要少。我们进一步证明,通过将公共SP部分私有化,即通过将福利最大化和利润最大化作为其目标函数的参数来实现最大的社会福利。在公共社会服务能力非常小的极端情况下,将公共社会服务完全私有化可能是社会可取的。然后,我们考虑了公共服务提供商提供高级服务和私人服务提供商提供常规服务的替代设置,并得到了类似的结论。然而,这些发现依赖于一个假设,即犹豫不决的客户存在一个外部选择,人们应该谨慎地将其推广到没有犹豫不决的情况。这篇论文被运营管理的Jayashankar Swaminathan接受。
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引用次数: 3
Bilateral Trade with Multiunit Demand and Supply 具有多单位供求关系的双边贸易
Pub Date : 2022-05-02 DOI: 10.1287/mnsc.2022.4399
S. Loertscher, L. Marx
We study a bilateral trade problem with multiunit demand and supply and one-dimensional private information. Each agent geometrically discounts additional units by a constant factor. We show that when goods are complements, the incentive problem—measured as the ratio of second-best to first-best social surplus—becomes less severe as the degree of complementarity increases. In contrast, if goods are substitutes and each agent’s distribution exhibits linear virtual types, then this ratio is a constant. If the bilateral trade setup arises from prior vertical integration between a buyer and a supplier, with the vertically integrated firm being a buyer facing an independent supplier, then the ratio of second-best to first-best social surplus is, in general, not monotone in the degree of complementarity when products are substitutes and is increasing when products are complements. Extensions to profit maximization by a market maker and a discrete public good problem show that the broad insight that complementarity of goods mitigates the incentive problem generalizes to these settings. This paper was accepted by Joshua Gans, business.
研究了具有多单位供求和一维私人信息的双边贸易问题。每个代理通过一个常数因子以几何方式折扣额外的单位。我们表明,当商品是互补性的,激励问题——用第二好与第一好社会剩余的比例来衡量——随着互补性程度的增加而变得不那么严重。相反,如果商品是替代品,并且每个代理的分布呈现线性虚拟类型,则该比率为常数。如果双边贸易结构是由买方和供应商之间的纵向整合产生的,垂直整合的企业是面对独立供应商的买方,那么,当产品是替代品时,第二优与第一优社会剩余的比例在互补性程度上一般不是单调的,当产品是互补时,第二优与第一优社会剩余的比例在增加。对做市商利润最大化和离散公共产品问题的扩展表明,商品互补性减轻激励问题的广泛见解可以推广到这些情况。这篇论文被商业Joshua Gans接受。
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引用次数: 2
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Manag. Sci.
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