S. Jablonski, Maximilian Röglinger, Stefan Schönig, K. Wyrtki
Process mining techniques enable extracting process models from process event logs. Problems can arise if process mining is applied to event logs of flexible processes that are extremely heterogeneous. Here, trace clustering can be used to reduce the complexity of logs. Common techniques use isolated criteria such as activity profiles for clustering. Especially in flexible environments, however, additional data attributes stored in event logs are a source of unused knowledge for trace clustering. In this paper, we present a multi-perspective trace clustering approach that improves the homogeneity of trace subsets. Our approach provides an integrated definition of similarity between traces by defining a distance measure that combines information about executed activities, performing resources, and data values. The evaluation with real-life event logs, one from a hospital and one with traffic fine data, shows that the homogeneity of the resulting clusters can be significantly improved compared to existing techniques.
{"title":"Multi-Perspective Clustering of Process Execution Traces","authors":"S. Jablonski, Maximilian Röglinger, Stefan Schönig, K. Wyrtki","doi":"10.18417/emisa.14.2","DOIUrl":"https://doi.org/10.18417/emisa.14.2","url":null,"abstract":"Process mining techniques enable extracting process models from process event logs. Problems can arise if process mining is applied to event logs of flexible processes that are extremely heterogeneous. Here, trace clustering can be used to reduce the complexity of logs. Common techniques use isolated criteria such as activity profiles for clustering. Especially in flexible environments, however, additional data attributes stored in event logs are a source of unused knowledge for trace clustering. In this paper, we present a multi-perspective trace clustering approach that improves the homogeneity of trace subsets. Our approach provides an integrated definition of similarity between traces by defining a distance measure that combines information about executed activities, performing resources, and data values. The evaluation with real-life event logs, one from a hospital and one with traffic fine data, shows that the homogeneity of the resulting clusters can be significantly improved compared to existing techniques.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122952604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Microservices are an architectural style for software which currently receives a lot of attention in both industry and academia. Several companies employ microservice architectures with great success, and there is a wealth of blog posts praising their advantages. Especially so-called Internet-scale systems use them to satisfy their enormous scalability requirements and to rapidly deliver new features to their users. But microservices are not only popular with large, Internet-scale systems. Many traditional companies are also considering whether microservices are a viable option for their applications. However, these companies may have other motivations to employ microservices, and see other barriers which could prevent them from adopting microservices. Furthermore, these drivers and barriers possibly differ among industry sectors. In this article, we present the results of a survey on drivers and barriers for microservice adoption among professionals in Germany. In addition to overall drivers and barriers, we particularly focus on the use of microservices to modernize existing software, with special emphasis on implications for runtime performance and transactionality. We observe interesting differences between early adopters who emphasize scalability of their Internet-scale systems, compared to traditional companies which emphasize maintainability of their IT systems.
{"title":"Drivers and Barriers for Microservice Adoption - A Survey among Professionals in Germany","authors":"H. Knoche, W. Hasselbring","doi":"10.18417/emisa.14.1","DOIUrl":"https://doi.org/10.18417/emisa.14.1","url":null,"abstract":"Microservices are an architectural style for software which currently receives a lot of attention in both industry and academia. Several companies employ microservice architectures with great success, and there is a wealth of blog posts praising their advantages. Especially so-called Internet-scale systems use them to satisfy their enormous scalability requirements and to rapidly deliver new features to their users. But microservices are not only popular with large, Internet-scale systems. Many traditional companies are also considering whether microservices are a viable option for their applications. However, these companies may have other motivations to employ microservices, and see other barriers which could prevent them from adopting microservices. Furthermore, these drivers and barriers possibly differ among industry sectors. In this article, we present the results of a survey on drivers and barriers for microservice adoption among professionals in Germany. In addition to overall drivers and barriers, we particularly focus on the use of microservices to modernize existing software, with special emphasis on implications for runtime performance and transactionality. We observe interesting differences between early adopters who emphasize scalability of their Internet-scale systems, compared to traditional companies which emphasize maintainability of their IT systems.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126383911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite their very similar objectives, delimitations or associations between the two business types of mass customization and providers of product-service-systems (PSS) cannot be found in literature. In the following article, both business types are compared with each other and mapped into a common businesstypological framework, the product-process-baseline-change matrix. Following that, the development of PSS is characterized especially with regard to the (re-)configurability of PSS over the life-cycle. Since product configuration is one of the key tools in the development and the customer co-design process in mass customization, its application to PSS is evaluated and present PSS-configuration approaches are discussed.
{"title":"Product-Service-Systems","authors":"Paul Christoph Gembarski, R. Lachmayer","doi":"10.18417/emisa.13.16","DOIUrl":"https://doi.org/10.18417/emisa.13.16","url":null,"abstract":"Despite their very similar objectives, delimitations or associations between the two business types of mass customization and providers of product-service-systems (PSS) cannot be found in literature. In the following article, both business types are compared with each other and mapped into a common businesstypological framework, the product-process-baseline-change matrix. Following that, the development of PSS is characterized especially with regard to the (re-)configurability of PSS over the life-cycle. Since product configuration is one of the key tools in the development and the customer co-design process in mass customization, its application to PSS is evaluated and present PSS-configuration approaches are discussed.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"214 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121935697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
At present, the importance of services is increasing significantly in times of modernization and digitization of production systems. While the challenges of “Industry 4.0”, the “Industrial Inter- net of Things”, cyber-physical systems and smart factories are progressively being discussed at the product level, the question of how far services can be developed on the basis of a broad information base can also be specifically raised at the service level. The resulting approaches are also subsumed under the term “Smart Services”, with “Smart” usually being used for context-sensitive services tailored to the needs of the customer. The emerging field in service research is characterized in particular by the fact that IT is no longer under- stood as a pure “transformer” of digital services, but much more as an “enabler” of completely new approaches. In order to explore these approaches, it is important to examine to what extent today’s services and existing methods of service engineering for tomorrow’s smart services can be revolutionized. Service modeling can clarify interfaces between innovative technologies and new, individual business models and thus provide a valuable basis for discussion.
{"title":"Introduction to the Special Issue on Smart Service Engineering","authors":"Oliver Thomas, Markus Nüttgens, M. Fellmann","doi":"10.18417/emisa.13.13","DOIUrl":"https://doi.org/10.18417/emisa.13.13","url":null,"abstract":"At present, the importance of services is increasing significantly in times of modernization and digitization of production systems. While the challenges of “Industry 4.0”, the “Industrial Inter- net of Things”, cyber-physical systems and smart factories are progressively being discussed at the product level, the question of how far services can be developed on the basis of a broad information base can also be specifically raised at the service level. The resulting approaches are also subsumed under the term “Smart Services”, with “Smart” usually being used for context-sensitive services tailored to the needs of the customer. The emerging field in service research is characterized in particular by the fact that IT is no longer under- stood as a pure “transformer” of digital services, but much more as an “enabler” of completely new approaches. In order to explore these approaches, it is important to examine to what extent today’s services and existing methods of service engineering for tomorrow’s smart services can be revolutionized. Service modeling can clarify interfaces between innovative technologies and new, individual business models and thus provide a valuable basis for discussion.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"132 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124262387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Smart services are an approach for the IT-supported provision of services based on networked products. They enable new relationships between manufacturers and end users, as well as the establishment of new value-creation networks. To gain benefits from these potentials, service providers face the challenges of designing and managing smart services. This is mainly due to the complexity of the underlying cyber-physical system (CPS) as well as the individual life cycles of components and third-party services it consists of. Additionally, a number of actors and their tasks, various tangible and intangible benefits, as well as flows of material, information and money need to be considered during the planning and provisioning of the service. In this paper, we investigate the potential of modelling smart services with the Lifecycle Modeling Language (LML). To this end, we analyse the fulfillment of information need of different stakeholders based on a consumable material replenishment service for 3D printers.
{"title":"Modelling of a Smart Service for Consumables Replenishment","authors":"Jürgen Anke, S. Wellsandt, K. Thoben","doi":"10.18417/emisa.13.17","DOIUrl":"https://doi.org/10.18417/emisa.13.17","url":null,"abstract":"Smart services are an approach for the IT-supported provision of services based on networked products. They enable new relationships between manufacturers and end users, as well as the establishment of new value-creation networks. To gain benefits from these potentials, service providers face the challenges of designing and managing smart services. This is mainly due to the complexity of the underlying cyber-physical system (CPS) as well as the individual life cycles of components and third-party services it consists of. Additionally, a number of actors and their tasks, various tangible and intangible benefits, as well as flows of material, information and money need to be considered during the planning and provisioning of the service. In this paper, we investigate the potential of modelling smart services with the Lifecycle Modeling Language (LML). To this end, we analyse the fulfillment of information need of different stakeholders based on a consumable material replenishment service for 3D printers.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129076014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Service modularity has been suggested as a promising concept that can resolve the dilemma between increasing diversification of customer demands and the provider’s need for standardization and efficiency gains. Despite having been in the center of attention amongst service researchers for the past decade, service modularity still remains a rather theoretical concept with little application in practice. Previous publications have contributed conceptual and enterprise modeling methods to achieve modular service architectures by both adjusting product modularization methods to the service domain as well as designing new ones specifically for services. However, up to date, there exists no framework that would systematize and classify these methods concerning their premises as well as underlying modularity principles and objectives. The main contribution of this paper is the development of a framework that can be used to classify existing and future methods for service modularization based on two key dimensions, i. e., the phases of the modularization process and the types of structuring the modular architecture. The developed framework further points out which phases of the overall modularization process are still underdeveloped and how future research can contribute to making service modularity more accessible for practitioners.
{"title":"A Classification Framework for Service Modularization Methods","authors":"J. Pöppelbuß, Aleksander Lubarski","doi":"10.18417/EMISA.13.14","DOIUrl":"https://doi.org/10.18417/EMISA.13.14","url":null,"abstract":"Service modularity has been suggested as a promising concept that can resolve the dilemma between increasing diversification of customer demands and the provider’s need for standardization and efficiency gains. Despite having been in the center of attention amongst service researchers for the past decade, service modularity still remains a rather theoretical concept with little application in practice. Previous publications have contributed conceptual and enterprise modeling methods to achieve modular service architectures by both adjusting product modularization methods to the service domain as well as designing new ones specifically for services. However, up to date, there exists no framework that would systematize and classify these methods concerning their premises as well as underlying modularity principles and objectives. The main contribution of this paper is the development of a framework that can be used to classify existing and future methods for service modularization based on two key dimensions, i. e., the phases of the modularization process and the types of structuring the modular architecture. The developed framework further points out which phases of the overall modularization process are still underdeveloped and how future research can contribute to making service modularity more accessible for practitioners.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128441434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dennis Behrens, Carola Gerwig, Thorsten Schoormann, R. Knackstedt
Because of technological changes (e. g., Web 2.0 and the Internet of Things), service portals like MyHammer, Blauarbeit, and Amazon Home Services become increasingly important for research and practice. To increase the efficiency of service offers, new procurement methods that link service providers and service consumers are necessary. This article uses a scheduling approach that has been applied primary in the context of energy management: Demand-Side Management (DSM). Generally, DSM methods can be used to shift energy demand to favorable timeslots (e. g., lower-cost timeslots or those that help the energy supplier) to achieve goals like a flattened load profile, minimized costs, and grid reliability. In doing so, we argue that the basic concept of DSM is transferable to enable automatic matching of service offers and demands in a service portal. To explore potential benefits and drawbacks, we analyze service portals, including their functionalities and information needs, and compare them with the approaches offered by DSM. Then a mathematical model of an existing DSM approach is used to model the requirements of service portals. As a result, we conclude that DSM strategies can be useful in automating the procurement procedure in service portals, which facilitates more efficient and effective service offers and executions.
由于技术的变化(例如，Web 2.0和物联网)，像MyHammer、Blauarbeit和Amazon Home Services这样的服务门户对于研究和实践变得越来越重要。为了提高服务提供的效率，需要将服务提供者和服务消费者联系起来的新采购方法。本文使用了一种主要应用于能源管理的调度方法:需求侧管理(DSM)。通常，DSM方法可用于将能源需求转移到有利的时间段(例如，成本较低的时间段或那些有助于能源供应商的时间段)，以实现平坦的负载轮廓，最小化成本和电网可靠性等目标。在此过程中，我们认为需求侧管理的基本概念是可转移的，可以在服务门户中实现服务提供和需求的自动匹配。为了探索潜在的优点和缺点，我们分析了服务门户，包括它们的功能和信息需求，并将它们与DSM提供的方法进行了比较。然后使用现有DSM方法的数学模型对服务门户的需求进行建模。因此，我们得出结论，DSM策略可以用于服务门户中的采购过程自动化，从而促进更高效和有效的服务提供和执行。
{"title":"Managing the Procurement Process in Service Portals","authors":"Dennis Behrens, Carola Gerwig, Thorsten Schoormann, R. Knackstedt","doi":"10.18417/emisa.13.15","DOIUrl":"https://doi.org/10.18417/emisa.13.15","url":null,"abstract":"Because of technological changes (e. g., Web 2.0 and the Internet of Things), service portals like MyHammer, Blauarbeit, and Amazon Home Services become increasingly important for research and practice. To increase the efficiency of service offers, new procurement methods that link service providers and service consumers are necessary. This article uses a scheduling approach that has been applied primary in the context of energy management: Demand-Side Management (DSM). Generally, DSM methods can be used to shift energy demand to favorable timeslots (e. g., lower-cost timeslots or those that help the energy supplier) to achieve goals like a flattened load profile, minimized costs, and grid reliability. In doing so, we argue that the basic concept of DSM is transferable to enable automatic matching of service offers and demands in a service portal. To explore potential benefits and drawbacks, we analyze service portals, including their functionalities and information needs, and compare them with the approaches offered by DSM. Then a mathematical model of an existing DSM approach is used to model the requirements of service portals. As a result, we conclude that DSM strategies can be useful in automating the procurement procedure in service portals, which facilitates more efficient and effective service offers and executions.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"15 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129606343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dirk Metzger, Christina Niemöller, Sven Jannaber, Lisa Berkemeier, Lukas Brenning, Oliver Thomas
Technical services in innovative business models are becoming increasingly complex. Thus, comprehensive IT-support is crucial for service delivery. Content for those IT-support systems is captured by modelling relevant service processes. Aside the intangibility and integrativity, services are characterized by the complexity of their structure. So, the traditional modelling approaches executed by modelling experts are challenging. To overcome those challenges, we developed a concept to model service processes at the point-of-service while executing the service itself. The process executer (e. g. the technician) is empowered by smart glasses that do not limit his scope of actions. Additionally, the glasses guide through the (runtime) modelling and allow easy capturing of service processes during the execution. We followed a design science-oriented approach. First, we identified relevant process blocks from literature for runtime modelling (analysis). Afterwards, we built related software components for the process blocks (design). We do so by proposing an implementation and an architecture for a smart glasses-based modelling system. Finally, we evaluated the concept by prototyping and demonstrating the system by means of a real-world service process (evaluation). Our approach tackles challenges on how new technology can enhance the modelling at the point-of-service, which process blocks are relevant and how domain experts can be integrated into the modelling process itself. The practical implications are towards new chances of capturing processes.
{"title":"The Next Generation? Design and Implementation of a Smart Glasses-based Modelling System","authors":"Dirk Metzger, Christina Niemöller, Sven Jannaber, Lisa Berkemeier, Lukas Brenning, Oliver Thomas","doi":"10.18417/emisa.13.18","DOIUrl":"https://doi.org/10.18417/emisa.13.18","url":null,"abstract":"Technical services in innovative business models are becoming increasingly complex. Thus, comprehensive IT-support is crucial for service delivery. Content for those IT-support systems is captured by modelling relevant service processes. Aside the intangibility and integrativity, services are characterized by the complexity of their structure. So, the traditional modelling approaches executed by modelling experts are challenging. To overcome those challenges, we developed a concept to model service processes at the point-of-service while executing the service itself. The process executer (e. g. the technician) is empowered by smart glasses that do not limit his scope of actions. Additionally, the glasses guide through the (runtime) modelling and allow easy capturing of service processes during the execution. We followed a design science-oriented approach. First, we identified relevant process blocks from literature for runtime modelling (analysis). Afterwards, we built related software components for the process blocks (design). We do so by proposing an implementation and an architecture for a smart glasses-based modelling system. Finally, we evaluated the concept by prototyping and demonstrating the system by means of a real-world service process (evaluation). Our approach tackles challenges on how new technology can enhance the modelling at the point-of-service, which process blocks are relevant and how domain experts can be integrated into the modelling process itself. The practical implications are towards new chances of capturing processes.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127452129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fernando Macías, Adrian Rutle, V. Stolz, Roberto Rodríguez-Echeverría, U. Wolter
Multilevel modelling approaches tackle issues related to lack of flexibility and mixed levels of abstraction by providing features like deep modelling and linguistic extension. However, the lack of a clear consensus on fundamental concepts of the paradigm has in turn led to lack of common focus in current multilevel modelling tools and their adoption. In this paper, we propose a formal framework, together with its corresponding tools, to tackle these challenges. The approach facilitates definition of flexible multilevel modelling hierarchies by allowing addition and deletion of intermediate abstraction levels in the hierarchies. Moreover, it facilitates separation of concerns by allowing integration of different multilevel modelling hierarchies as different aspects of the system to be modelled. In addition, our approach facilitates reusability of concepts and their behaviour by allowing definition of flexible transformation rules which are applicable to different hierarchies with a variable number of levels. As a proof of concept, a prototype tool and a domain-specific language for the definition of these rules is provided.
{"title":"An Approach to Flexible Multilevel Modelling","authors":"Fernando Macías, Adrian Rutle, V. Stolz, Roberto Rodríguez-Echeverría, U. Wolter","doi":"10.18417/emisa.13.10","DOIUrl":"https://doi.org/10.18417/emisa.13.10","url":null,"abstract":"Multilevel modelling approaches tackle issues related to lack of flexibility and mixed levels of abstraction by providing features like deep modelling and linguistic extension. However, the lack of a clear consensus on fundamental concepts of the paradigm has in turn led to lack of common focus in current multilevel modelling tools and their adoption. In this paper, we propose a formal framework, together with its corresponding tools, to tackle these challenges. The approach facilitates definition of flexible multilevel modelling hierarchies by allowing addition and deletion of intermediate abstraction levels in the hierarchies. Moreover, it facilitates separation of concerns by allowing integration of different multilevel modelling hierarchies as different aspects of the system to be modelled. In addition, our approach facilitates reusability of concepts and their behaviour by allowing definition of flexible transformation rules which are applicable to different hierarchies with a variable number of levels. As a proof of concept, a prototype tool and a domain-specific language for the definition of these rules is provided.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115298164","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Strategic sourcing recognizes that procurement should support a firm’s effort to achieve its long-term objectives. In particular, procurement needs to be a cross-functional end-to-end process inside the organization that is oriented towards value creation within the company and between the company and its partners in the value chain. The main challenge to the implementation of value-driven strategic sourcing is the lack of instruments that are characterized by analytical rigor and robustness in the identification of strategic sourcing options to achieve strategic goals. Therefore, this research aims to develop a domain-specific modeling technique founded on the Service-Dominant Logic which focuses on the systemic exploration of sourcing alternatives and emphasizes the delivery of value to achieve desired outcomes. This paper reports on a first cycle of Design Science Research which includes the demonstration and the evaluation of the value and utility of the modeling artefacts by means of a case study about IT outsourcing in the healthcare industry.
{"title":"A Domain-specific Modeling Technique for Value-driven Strategic Sourcing","authors":"Laleh Rafati, Ben Roelens, G. Poels","doi":"10.18417/emisa.13.8","DOIUrl":"https://doi.org/10.18417/emisa.13.8","url":null,"abstract":"Strategic sourcing recognizes that procurement should support a firm’s effort to achieve its long-term objectives. In particular, procurement needs to be a cross-functional end-to-end process inside the organization that is oriented towards value creation within the company and between the company and its partners in the value chain. The main challenge to the implementation of value-driven strategic sourcing is the lack of instruments that are characterized by analytical rigor and robustness in the identification of strategic sourcing options to achieve strategic goals. Therefore, this research aims to develop a domain-specific modeling technique founded on the Service-Dominant Logic which focuses on the systemic exploration of sourcing alternatives and emphasizes the delivery of value to achieve desired outcomes. This paper reports on a first cycle of Design Science Research which includes the demonstration and the evaluation of the value and utility of the modeling artefacts by means of a case study about IT outsourcing in the healthcare industry.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128157380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：