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Impact of Turnover Intention on Team Effectiveness of Floor Level Employees of the Five Star Hotels in the Western Province of Sri Lanka 斯里兰卡西部省五星级酒店基层员工离职意向对团队效能的影响
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7535
R. A. Rathnasiri, S. Mohottige
A team is a group in which members work together intensively to achieve common group goal. Teamwork is very important in the hotel industry as effective teams generate positive synergy. Team effectiveness is the capacity of a team to accomplish the goals or objectives. Teams are created in an organization and processes are improved to increase competitive advantage. To create and implement team effectively, management system must be designed to fit the team environment to enhance the productivity. The purpose of this study is to assess the impact of turnover intention on team effectiveness of floor level employees of the five-star-hotels in the western province of Sri Lanka. Research model was developed as a result of the comprehensive literature survey based on the deductive research approach. Proportionate simple random sampling technique was used to select 217 respondents from 3221 total respondents of the selected five-star hotels in the western province of Sri Lanka. Primary data was employed to analyze the data using five pointLikert scale. A structured questionnaire which contained 35 questions was employed to collect primary data from the respondents. Correlation and regression analyses were the main analytical tools employed in this study. The results of the analysis showed that turnover intention has a significant impact on the team effectiveness. It means that Team effectiveness has been substantially influenced by the Predictor variables: Fringe Benefits, Career Development Opportunities, Work environment, Organizational Characteristics and Nature of work. Multiple regression analysis envisaged that 49.9% variation in the team effectiveness has been explained by the estimated multiple regression model. Finally, the finding of the study is useful to the policy makers to design and implement DOI: http://doi.org/10.4038/wjm.v12i2.7535
团队是指成员为了实现共同的群体目标而紧密合作的群体。团队合作在酒店行业中非常重要,因为有效的团队可以产生积极的协同作用。团队效率是团队完成目标或目的的能力。在组织中创建团队,改进流程以增加竞争优势。为了有效地创建和实施团队,必须设计与团队环境相适应的管理体系,以提高生产力。本研究旨在评估斯里兰卡西部省五星级酒店基层员工离职意向对团队效能的影响。基于演绎研究方法,在文献综述的基础上建立了研究模型。采用比例简单随机抽样技术,从斯里兰卡西部省份所选五星级酒店的3221名受访者中选择217名受访者。原始资料采用五点李克特量表进行数据分析。一份包含35个问题的结构化问卷被用来收集受访者的主要数据。相关分析和回归分析是本研究的主要分析工具。分析结果显示,离职倾向对团队效能有显著影响。这意味着团队效率受到附加福利、职业发展机会、工作环境、组织特征和工作性质等预测变量的显著影响。多元回归分析认为,49.9%的团队效能变异可以被估计的多元回归模型所解释。最后,研究结果对政策制定者设计和实施DOI: http://doi.org/10.4038/wjm.v12i2.7535有用
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引用次数: 0
A Literature Review of How Industry 4.0 Developments Achieving Strategic Objectives of Supply Chain Management 工业4.0发展如何实现供应链管理战略目标的文献综述
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7541
U. Mirando, A. Fernando, K. Perera
In 21 century, the fourth industrial revolution has influenced the way that modern business is continuing. These days’ Supply Chain Management (SCM) is playing a vital role and higher completive area. Therefore, worth exploring how techniques of Industry 4.0 utilization in the process of supply chain & the role of Industry 4.0 on achieving strategic objectives of SCM. The study presented in this paper reviews recent literature in Industry 4.0 and SCM to link the effects of Industry 4.0 on strategic objectives of supply chain management. Within this study, 30 different articles based on the study area were reviewed, through which the aspects of quality improvement, the efficiency of supply chains, optimization of logistics & distribution are found to be heavily impacted due to the developments of industry 4.0. The findings of this study explored that quality improvement, the efficiency of supply chains, transport, and logistics are heavily impacted due to the developments of industry 4.0 concepts within supply chains in the modern age. After achieving objectives of quality enhancement and optimization of logistics and distribution, it will lead to achieve the third objective of efficiency. Further, using the proposed model of this study indicated the linkage between the strategic objective of the supply chain in the industry 4.0 era. Future research suggested to consider other strategic objectives such as the leadership of SCM. And conduct the study concerning specific industries such as apparel, fast food.
21世纪,第四次工业革命影响了现代商业的延续方式。当前,供应链管理(SCM)正发挥着至关重要的作用,成为企业发展的一个高度完善的领域。因此,值得探讨的是工业4.0技术如何在供应链过程中得到应用&工业4.0对实现供应链管理战略目标的作用。本文提出的研究回顾了工业4.0和供应链管理的最新文献,以联系工业4.0对供应链管理战略目标的影响。在这项研究中,基于研究领域的30篇不同的文章进行了回顾,通过这些文章,发现由于工业4.0的发展,质量改进,供应链效率,物流和分销优化等方面受到了严重影响。本研究的结果表明,由于现代供应链中工业4.0概念的发展,质量改进、供应链、运输和物流的效率受到了严重影响。在实现了提高质量和优化物流配送的目标之后,它将导致实现第三个目标——效率。此外,利用本研究提出的模型表明了工业4.0时代供应链战略目标之间的联系。未来的研究建议考虑其他战略目标,如供应链管理的领导地位。并针对服装、快餐等具体行业进行研究。
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引用次数: 0
Application of Differentiation Strategy on the Profitability of SMEs (Evidence from Western Province in Sri Lanka) 差异化战略在中小企业盈利能力中的应用(以斯里兰卡西部省为例)
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7539
R. Sivashanker
Differentiation strategy is being used fully or partially by many enterprises operated in the Small and medium scale. Adaptation of differentiation strategies supports the SMEs on their sustainability. The study aims to investigate the influence of the differentiation strategy on the performance of the enterprises in terms of profitability and sustainability. 750 sample enterprises were selected using stratified random sample throughout three districts secretariats in western province in Sri Lanka. Primary data collection methods were used along with descriptive and inferential techniques. Confirmatory factor analysis along the structural model has been used. The Study highlights the differentiation towards profit maximization. Enterprises can focus much on green concerns in differentiating the products as the alternatives for obstacles faced through finance and resources. Better understanding of differentiation with sustainable values would distinct the product in earning competitive advantage as well as business existence. Keywords-: Differentiation strategy, Business Performance, Sustainability DOI: http://doi.org/10.4038/wjm.v12i2.7539
许多中小企业正在全面或部分地运用差异化战略。适应差异化战略对中小企业的可持续发展具有重要的支持作用。本研究旨在从盈利能力和可持续性两个方面探讨差异化战略对企业绩效的影响。在斯里兰卡西部省的三个区秘书处采用分层随机抽样方法选取了750家样本企业。主要数据收集方法与描述和推理技术一起使用。沿着结构模型进行了验证性因子分析。该研究强调了利润最大化的差异化。企业可以将更多的注意力放在绿色问题上,以区分产品,作为在资金和资源方面面临障碍的替代方案。更好地理解可持续价值的差异化将使产品在获得竞争优势和商业存在方面与众不同。关键词:差异化战略,企业绩效,可持续性DOI: http://doi.org/10.4038/wjm.v12i2.7539
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引用次数: 1
Impact of Employee Value Proposition on Employee Retention in Apparel Sector Employees in Sri Lanka 斯里兰卡服装行业员工价值主张对员工保留的影响
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7532
P. A. Kumar, U. M. Devadas, K. Dhammika
Apparel exports bring the largest export income to Sri Lanka. High labor turnover is one of the greatest challenges to continue the above performance. Sewing machine operators have become the number one occupation which the highest number of employees quitted among the top 20 occupations in Sri Lanka. Therefore, the primary objective of this study is to find the employee value proposition (EVP) of sewing machine operators in the apparel manufacturing industry in Sri Lanka which will help to increase the employees’ intention to retain (IR) with the existing organization. The ontological stance is Representationalism while the epistemological stance is positivism choosing the deductive approach, quantitative research strategy. The self-administered questionnaires were obtained from 386 sewing machine operators covering all 13 large-scale companies in Sri Lanka. According to the findings, employee brand equity (EBE) has the strongest impact on employees’ intention to retain followed by reward and recognition and employee welfare respectively.
服装出口是斯里兰卡最大的出口收入来源。高劳动力流动率是继续保持上述业绩的最大挑战之一。缝纫机操作员已经成为斯里兰卡前20个职业中离职人数最多的职业。因此,本研究的主要目的是寻找斯里兰卡服装制造业缝纫机操作员的员工价值主张(EVP),这将有助于提高员工对现有组织的保留意愿(IR)。本体论立场是表征主义,认识论立场是实证主义,选择了演绎法、定量研究策略。问卷由斯里兰卡13家大型企业的386名缝纫机操作员自行填写。研究发现,员工品牌资产(EBE)对员工保留意愿的影响最大,其次是奖励认可和员工福利。
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引用次数: 0
Exploring Strategies to Establish an Effective Organizational Culture to Enhance Corporate Performance: A Concept Paper 探索建立有效的组织文化以提升企业绩效的策略:一篇概念论文
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7537
Y. L. Pathiranage, L. Jayatilake, R. Abeysekera
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引用次数: 0
Management Accounting Practices: A Case of Total Quality Management (TQM) Strategies and Performance 管理会计实务:全面质量管理(TQM)策略与绩效的案例
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7512
A. Alahakoon, M. Wijesinghe, W. Premarathne
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引用次数: 0
Impact of Institutional Factors on Employee Satisfaction of Management Assistants University of Ruhuna 制度因素对管理助理员工满意度的影响
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7549
K. V. R. Vidyaratne, K. G. Priyashantha
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引用次数: 0
Effect of Corporate Governance on Corporate Performance: Sri Lankan Evidence 公司治理对公司绩效的影响:斯里兰卡证据
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7545
I. Rajakaruna, R. M. N. C. Swaranapali
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引用次数: 0
Factors Influencing the Adoption of E-Learning by University Students in Sri Lanka: Application of UTAUT-3 Model during Covid-19 Pandemic 斯里兰卡大学生采用电子学习的影响因素:UTAUT-3模型在Covid-19大流行期间的应用
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7533
B. D. T. M. Kamalasena, A. Sirisena
Universities around the world are entering 'emergency mode' during the COVID-19 pandemic, radically transforming education by switching towards online learning and other distance-based education methods. An unintended consequence of these emerging changes is that many students who are either not willing to use e-learning or have no adequate skills to learn through electronic devices or have no resources to access them are marginalized. Considering the timeliness and the relevance of the phenomenon, this study aims to identify the factors influencing the adoption of e-learning by Sri Lankan university students. The relevant data were collected through a self-administered questionnaire which was distributed among 191 university students based on the convenience sampling method. This study found out positive impacts of performance expectancy, facilitating conditions, habit, price-value, and personal innovativeness in IT on to use elearning. Moreover, the intention has a positive impact on the adoption of elearning platforms. This research fills the gap in the existing literature and provides valuable insights to the course administrators in universities in Sri Lanka to better manage e-learning systems. Keywords-: E-learning, Unified Theory of Acceptance and Use of Technology 3 (UTAUT 3), Intention, Adoption DOI: http://doi.org/10.4038/wjm.v12i2.7533
世界各地的大学在2019冠状病毒病大流行期间进入“紧急模式”,通过转向在线学习和其他远程教育方法,从根本上改变了教育方式。这些新出现的变化的一个意想不到的后果是,许多学生要么不愿意使用电子学习,要么没有足够的技能来通过电子设备学习,要么没有资源来使用它们,他们被边缘化了。考虑到现象的时效性和相关性,本研究旨在确定影响斯里兰卡大学生采用电子学习的因素。采用方便抽样法对191名大学生进行问卷调查。本研究发现绩效预期、促进条件、习惯、价格价值、个人创新对使用电子学习有正向影响。此外,这种意愿对电子学习平台的采用有积极的影响。本研究填补了现有文献的空白,并为斯里兰卡大学的课程管理人员更好地管理电子学习系统提供了宝贵的见解。关键词:电子学习,技术接受与使用统一理论3 (UTAUT 3),意图,采用DOI: http://doi.org/10.4038/wjm.v12i2.7533
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引用次数: 6
Effect of Job Design on Task Performance of Engineers of Public Utility Sector Organizations in North Western Province, Sri Lanka 职位设计对斯里兰卡西北省公用事业组织工程师任务绩效的影响
Pub Date : 2021-12-30 DOI: 10.4038/wjm.v12i2.7543
L. C. M. K. Kulathunga, W. Wanigasekara, M. Mendis
This study was designed to identify the influence of job design factors on the task performance of project engineers employed in public utility sector organizations in the North Western Province of Sri Lanka. Skill variety, task identity, task significance, autonomy and job feedback factors are considered as independent variables to measure the job design. Research carried out using 113 project engineers in public utility sector organizations in North-Western Province revealed that skill variety, task identity, task significance, autonomy and job feedback influence on employee task performance in a project context. The analysis was done by applying correlation analysis and multiple regression analysis. It was illustrated a significant moderate relationship between independent variables and dependent variables. Results of the regression analysis indicated a significant positive impact of independent variables on dependent variables. Further, the results revealed that job autonomy is the highest contributing factor while task identity, job feedback, task significance, and skill variety contribute to the task performance of the project engineers, respectively. Therefore, it is concluded that the job design enhance task performance of project engineers in public utility sector organizations in the North Western Province of Sri Lanka. Keywords-: Job Design, Sri Lanka, Task Performance, Utility Sector DOI: http://doi.org/10.4038/wjm.v12i2.7543
本研究旨在确定工作设计因素对斯里兰卡西北省公用事业部门组织项目工程师任务绩效的影响。将技能多样性、任务同一性、任务重要性、自主性和工作反馈因素作为衡量工作设计的自变量。对西北省公共事业部门组织的113名项目工程师进行的研究表明,在项目背景下,技能多样性、任务身份、任务重要性、自主性和工作反馈对员工任务绩效的影响。采用相关分析和多元回归分析方法进行分析。自变量和因变量之间存在显著的中等关系。回归分析结果表明,自变量对因变量有显著的正影响。工作自主性对项目工程师的任务绩效影响最大,而任务认同感、工作反馈、任务重要性和技能多样性对项目工程师的任务绩效影响最大。因此,结论是工作设计提高了斯里兰卡西北省公用事业部门组织项目工程师的任务绩效。关键词:工作设计,斯里兰卡,任务绩效,公用事业部门DOI: http://doi.org/10.4038/wjm.v12i2.7543
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引用次数: 0
期刊
Wayamba Journal of Management
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