{"title":"Session details: The third dimension","authors":"Mark S. Hancock","doi":"10.1145/3250916","DOIUrl":"https://doi.org/10.1145/3250916","url":null,"abstract":"","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72667485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Past Information and Communication Technology (ICT) literature suggests that engaging in meaningful activities with ICTs may be related to socio-economic security, social inclusion, empowerment, and increased social capital. However, we identify a pervasive lack of understanding in existing literature, which raises an important research question: how can we build social capital where little social capital exists? We conducted a preliminary study to explore whether and if so, how, individuals in an economically distressed population with limited social capital use technologies to increase social capital and achieve socio-economic security. We contribute details about barriers affecting social capital (e.g., difficulties finding and making the right connections and an overall lack of trust within communities). We also suggest ways in which ICTs can assist populations that could benefit most from increased social capital and economic security.
{"title":"Fostering social capital in economically distressed communities","authors":"Tawanna R. Dillahunt","doi":"10.1145/2556288.2557123","DOIUrl":"https://doi.org/10.1145/2556288.2557123","url":null,"abstract":"Past Information and Communication Technology (ICT) literature suggests that engaging in meaningful activities with ICTs may be related to socio-economic security, social inclusion, empowerment, and increased social capital. However, we identify a pervasive lack of understanding in existing literature, which raises an important research question: how can we build social capital where little social capital exists? We conducted a preliminary study to explore whether and if so, how, individuals in an economically distressed population with limited social capital use technologies to increase social capital and achieve socio-economic security. We contribute details about barriers affecting social capital (e.g., difficulties finding and making the right connections and an overall lack of trust within communities). We also suggest ways in which ICTs can assist populations that could benefit most from increased social capital and economic security.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73989949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Daryl Weir, Henning Pohl, Simon Rogers, K. Vertanen, P. Kristensson
Users often struggle to enter text accurately on touchscreen keyboards. To address this, we present a flexible decoder for touchscreen text entry that combines probabilistic touch models with a language model. We investigate two different touch models. The first touch model is based on a Gaussian Process regression approach and implicitly models the inherent uncertainty of the touching process. The second touch model allows users to explicitly control the uncertainty via touch pressure. Using the first model we show that the character error rate can be reduced by up to 7% over a baseline method, and by up to 1.3% over a leading commercial keyboard. Using the second model we demonstrate that providing users with control over input certainty reduces the amount of text users have to correct manually and increases the text entry rate.
{"title":"Uncertain text entry on mobile devices","authors":"Daryl Weir, Henning Pohl, Simon Rogers, K. Vertanen, P. Kristensson","doi":"10.1145/2556288.2557412","DOIUrl":"https://doi.org/10.1145/2556288.2557412","url":null,"abstract":"Users often struggle to enter text accurately on touchscreen keyboards. To address this, we present a flexible decoder for touchscreen text entry that combines probabilistic touch models with a language model. We investigate two different touch models. The first touch model is based on a Gaussian Process regression approach and implicitly models the inherent uncertainty of the touching process. The second touch model allows users to explicitly control the uncertainty via touch pressure. Using the first model we show that the character error rate can be reduced by up to 7% over a baseline method, and by up to 1.3% over a leading commercial keyboard. Using the second model we demonstrate that providing users with control over input certainty reduces the amount of text users have to correct manually and increases the text entry rate.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81674110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite the demonstrated benefits of multi-finger input, todays gesture vocabularies offer a limited number of postures and gestures. Previous research designed several posture sets, but does not address the limited human capacity of retaining them. We present a multi-finger chord vocabulary, introduce a novel hand-centric approach to detect the identity of fingers on off-the-shelf hand-held tablets, and report on the detection accuracy. A between-subjects experiment comparing "random" to a "categorized" chord-command mapping found that users retained categorized mappings more accurately over one week than random ones. In response to the logical posture-language structure, people adapted to logical memorization strategies, such as 'exclusion', 'order', and 'category', to minimize the amount of information to retain. We conclude that structured chord-command mappings support learning, short-, and long-term retention of chord- command mappings.
{"title":"Multi-finger chords for hand-held tablets: recognizable and memorable","authors":"Julie Wagner, É. Lecolinet, T. Selker","doi":"10.1145/2556288.2556958","DOIUrl":"https://doi.org/10.1145/2556288.2556958","url":null,"abstract":"Despite the demonstrated benefits of multi-finger input, todays gesture vocabularies offer a limited number of postures and gestures. Previous research designed several posture sets, but does not address the limited human capacity of retaining them. We present a multi-finger chord vocabulary, introduce a novel hand-centric approach to detect the identity of fingers on off-the-shelf hand-held tablets, and report on the detection accuracy. A between-subjects experiment comparing \"random\" to a \"categorized\" chord-command mapping found that users retained categorized mappings more accurately over one week than random ones. In response to the logical posture-language structure, people adapted to logical memorization strategies, such as 'exclusion', 'order', and 'category', to minimize the amount of information to retain. We conclude that structured chord-command mappings support learning, short-, and long-term retention of chord- command mappings.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81864287","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ontologies have been employed across scientific and business domains for some time, and the proliferation of linked data means the number and range of potential authors is set to increase significantly. Ontologies using the Web Ontology Language (OWL) are complex artefacts, however: the authoring process requires not only knowledge of the application domain, but also skills in programming and logics. To date, there has been no systematic attempt to understand the effectiveness of existing tools, or explore what users really require to build successful ontologies. Here we address this shortfall, presenting insights from an interview study with 15 ontology authors. We identify the problems reported by authors, and the strategies they employ to solve them. We map the data to a set of design recommendations, which describe how tools of the future can support ontology authoring. A key challenge is dealing with information overload: improving the user's ability to navigate, populate and debug large ontologies will revolutionise the engineering process, and open ontology authoring up to a new generation of users.
{"title":"Design insights for the next wave ontology authoring tools","authors":"Markel Vigo, C. Jay, R. Stevens","doi":"10.1145/2556288.2557284","DOIUrl":"https://doi.org/10.1145/2556288.2557284","url":null,"abstract":"Ontologies have been employed across scientific and business domains for some time, and the proliferation of linked data means the number and range of potential authors is set to increase significantly. Ontologies using the Web Ontology Language (OWL) are complex artefacts, however: the authoring process requires not only knowledge of the application domain, but also skills in programming and logics. To date, there has been no systematic attempt to understand the effectiveness of existing tools, or explore what users really require to build successful ontologies. Here we address this shortfall, presenting insights from an interview study with 15 ontology authors. We identify the problems reported by authors, and the strategies they employ to solve them. We map the data to a set of design recommendations, which describe how tools of the future can support ontology authoring. A key challenge is dealing with information overload: improving the user's ability to navigate, populate and debug large ontologies will revolutionise the engineering process, and open ontology authoring up to a new generation of users.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81876809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. K. Monserrat, Yawen Li, Shengdong Zhao, Xiang Cao
In this paper, we introduce L.IVE: an online interactive video-based learning environment with an alternative design and architecture that integrates three major interface components: video, comment threads, and assessments. This is in contrast with the approach of existing interfaces which visually separate these components. Our study, which compares L.IVE with existing popular video-based learning environments, suggests advantages in this integrated approach as compared to the separated approach in learning.
{"title":"L.IVE: an integrated interactive video-based learning environment","authors":"T. K. Monserrat, Yawen Li, Shengdong Zhao, Xiang Cao","doi":"10.1145/2556288.2557368","DOIUrl":"https://doi.org/10.1145/2556288.2557368","url":null,"abstract":"In this paper, we introduce L.IVE: an online interactive video-based learning environment with an alternative design and architecture that integrates three major interface components: video, comment threads, and assessments. This is in contrast with the approach of existing interfaces which visually separate these components. Our study, which compares L.IVE with existing popular video-based learning environments, suggests advantages in this integrated approach as compared to the separated approach in learning.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82075084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Disalvo, J. Lukens, T. Lodato, Tom Jenkins, T. Kim
Science studies scholar Bruno Latour suggests that contemporary democracy is shifting from "matters of fact"to "matters of concern": contentious conditions entwined with everyday life. What is the role of human-computer interaction (HCI) design in this shift' In this paper we draw from five design projects to explore how design can express matters of concern by communicating the factors and consequences of issues. In the process, we consider the role of design in contributing to the formation of publics and discuss an emerging orientation to publics in HCI design.
{"title":"Making public things: how HCI design can express matters of concern","authors":"C. Disalvo, J. Lukens, T. Lodato, Tom Jenkins, T. Kim","doi":"10.1145/2556288.2557359","DOIUrl":"https://doi.org/10.1145/2556288.2557359","url":null,"abstract":"Science studies scholar Bruno Latour suggests that contemporary democracy is shifting from \"matters of fact\"to \"matters of concern\": contentious conditions entwined with everyday life. What is the role of human-computer interaction (HCI) design in this shift' In this paper we draw from five design projects to explore how design can express matters of concern by communicating the factors and consequences of issues. In the process, we consider the role of design in contributing to the formation of publics and discuss an emerging orientation to publics in HCI design.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79407547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The smart home is here. One area where smart home devices promise to deliver great benefits is in the control of home heating, ventilation, and cooling (HVAC) systems. In this paper, we seek to inform the design of future heating and cooling systems by investigating users' experiences with the Nest Learning Thermostat, a commercially available smart home device. We conducted a qualitative study where we compared people's interactions with conventional thermostats with interactions with the Nest. A key finding was that the Nest impacted users' pattern of HVAC control, but only for a while, and caused new problems in unrealized energy savings. In leveraging these findings, we create a set of design implications for Eco-Interaction, the design of features and human-system interactions with the goal of saving energy.
{"title":"Making sustainability sustainable: challenges in the design of eco-interaction technologies","authors":"Rayoung Yang, Mark W. Newman, J. Forlizzi","doi":"10.1145/2556288.2557380","DOIUrl":"https://doi.org/10.1145/2556288.2557380","url":null,"abstract":"The smart home is here. One area where smart home devices promise to deliver great benefits is in the control of home heating, ventilation, and cooling (HVAC) systems. In this paper, we seek to inform the design of future heating and cooling systems by investigating users' experiences with the Nest Learning Thermostat, a commercially available smart home device. We conducted a qualitative study where we compared people's interactions with conventional thermostats with interactions with the Nest. A key finding was that the Nest impacted users' pattern of HVAC control, but only for a while, and caused new problems in unrealized energy savings. In leveraging these findings, we create a set of design implications for Eco-Interaction, the design of features and human-system interactions with the goal of saving energy.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79486870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alireza Sahami Shirazi, N. Henze, Tilman Dingler, M. Pielot, Dominik Weber, A. Schmidt
Notifications are a core feature of mobile phones. They inform users about a variety of events. Users may take immediate action or ignore them depending on the importance of a notification as well as their current context. The nature of notifications is manifold, applications use them both sparsely and frequently. In this paper we present the first large-scale analysis of mobile notifications with a focus on users' subjective perceptions. We derive a holistic picture of notifications on mobile phones by collecting close to 200 million notifications from more than 40,000 users. Using a data-driven approach, we break down what users like and dislike about notifications. Our results reveal differences in importance of notifications and how users value notifications from messaging apps as well as notifications that include information about people and events. Based on these results we derive a number of findings about the nature of notifications and guidelines to effectively use them.
{"title":"Large-scale assessment of mobile notifications","authors":"Alireza Sahami Shirazi, N. Henze, Tilman Dingler, M. Pielot, Dominik Weber, A. Schmidt","doi":"10.1145/2556288.2557189","DOIUrl":"https://doi.org/10.1145/2556288.2557189","url":null,"abstract":"Notifications are a core feature of mobile phones. They inform users about a variety of events. Users may take immediate action or ignore them depending on the importance of a notification as well as their current context. The nature of notifications is manifold, applications use them both sparsely and frequently. In this paper we present the first large-scale analysis of mobile notifications with a focus on users' subjective perceptions. We derive a holistic picture of notifications on mobile phones by collecting close to 200 million notifications from more than 40,000 users. Using a data-driven approach, we break down what users like and dislike about notifications. Our results reveal differences in importance of notifications and how users value notifications from messaging apps as well as notifications that include information about people and events. Based on these results we derive a number of findings about the nature of notifications and guidelines to effectively use them.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79702868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Previous studies have shown that people can effectively detect emotions in text-only messages written in their native languages. But is this the same for non-native speakers' In this paper, we conduct an experiment where native English speakers (NS) and Japanese non-native English speakers (NNS) rate the emotional valence in text-only messages written by native English-speaking authors. They also annotate all emotional cues (words, symbols and emoticons) that affected their rating. Accuracy of NS and NNS ratings and annotations are calculated by comparing their average correlations with author ratings and annotations used as a gold standard. Our results conclude that NNS are significantly less accurate at detecting the emotional valence of messages, especially when the messages include highly negative words. Although NNS are as accurate as NS at detecting emotional cues, they are not able to make use of symbols (exclamation marks) and emoticons to detect the emotional valence of text-only messages.
{"title":"\"Maybe it was a joke\": emotion detection in text-only communication by non-native english speakers","authors":"Ari Hautasaari, Naomi Yamashita, Ge Gao","doi":"10.1145/2556288.2557215","DOIUrl":"https://doi.org/10.1145/2556288.2557215","url":null,"abstract":"Previous studies have shown that people can effectively detect emotions in text-only messages written in their native languages. But is this the same for non-native speakers' In this paper, we conduct an experiment where native English speakers (NS) and Japanese non-native English speakers (NNS) rate the emotional valence in text-only messages written by native English-speaking authors. They also annotate all emotional cues (words, symbols and emoticons) that affected their rating. Accuracy of NS and NNS ratings and annotations are calculated by comparing their average correlations with author ratings and annotations used as a gold standard. Our results conclude that NNS are significantly less accurate at detecting the emotional valence of messages, especially when the messages include highly negative words. Although NNS are as accurate as NS at detecting emotional cues, they are not able to make use of symbols (exclamation marks) and emoticons to detect the emotional valence of text-only messages.","PeriodicalId":20599,"journal":{"name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84631763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}