In this research, we explore how crowdsourcing combined with text-mining can help to build a sound understanding of unstructured, complex and ill-defined problems. Therefore, we gathered 101 problem descriptions contributed to a crowdsourcing contest about the impact of COVID-19 on the tourism industry. Based on our findings we propose a five-phase process model for problem understanding consisting of: (1) information gathering, (2) information pre-structuring, (3) problem space mapping, (4) problem space exploration, and (5) problem understanding for solution search. While our study confirms that crowdsourcing and text-mining facilitate fast generation and exploration of problem spaces at limited cost, it also reveals the necessity to follow certain process steps and to deal with challenges such as information loss and human interpretation. For practitioners, our model presents a guideline for how to get a faster grasp on complex and rather unprecedented problems.
{"title":"What’s the problem? How crowdsourcing and text‐mining may contribute to the understanding of unprecedented problems such as COVID‐19","authors":"Julian Wahl, J. Füller, Katja Hutter","doi":"10.1111/radm.12526","DOIUrl":"https://doi.org/10.1111/radm.12526","url":null,"abstract":"In this research, we explore how crowdsourcing combined with text-mining can help to build a sound understanding of unstructured, complex and ill-defined problems. Therefore, we gathered 101 problem descriptions contributed to a crowdsourcing contest about the impact of COVID-19 on the tourism industry. Based on our findings we propose a five-phase process model for problem understanding consisting of: (1) information gathering, (2) information pre-structuring, (3) problem space mapping, (4) problem space exploration, and (5) problem understanding for solution search. While our study confirms that crowdsourcing and text-mining facilitate fast generation and exploration of problem spaces at limited cost, it also reveals the necessity to follow certain process steps and to deal with challenges such as information loss and human interpretation. For practitioners, our model presents a guideline for how to get a faster grasp on complex and rather unprecedented problems.","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"13 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2022-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81832628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blind faith or hard evidence? Exploring the indirect performance impact of design thinking practices in R&D","authors":"P. Robbins, Na Fu","doi":"10.1111/radm.12515","DOIUrl":"https://doi.org/10.1111/radm.12515","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"12 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2022-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73238056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Engaged Scholar: Expanding the Impact of Academic Research in Today’s World. By Andrew J.Hoffman. Stanford University Press: Stanford, California, 2021, ISBN‐13 978‐1503614819, paperback, £10.99, pp. 152.","authors":"P. Ritala","doi":"10.1111/radm.12525","DOIUrl":"https://doi.org/10.1111/radm.12525","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"36 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2022-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90741922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Repeated partnerships in university‐industry collaboration portfolios and firm innovation performance: roles of absorptive capacity and political connections","authors":"Shuman Zhang, Chen Han, Chaoran Chen","doi":"10.1111/radm.12524","DOIUrl":"https://doi.org/10.1111/radm.12524","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"57 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2022-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90783051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Covid-19 has paved the way for major disruptions to conventional healthcare systems accelerating participatory health enabled by interactive virtual environments. The role of the ?patient voice? as a fundamental resource in an effective Covid-19 response has moved centre stage. In this time of extraordinary crisis and health system disruptions, patient-centred models offer opportunities for embedding shared decision-making to improve health outcomes using digital tools. Through an exploratory case study, this paper examines patient action during Covid-19 and how co-design methods can be adapted to an online environment in response to Covid-19 restrictions to improve the Covid-19 patient and family experience of care. Experienced-based co-design was employed to map the care journey of patients with Covid-19 confined at home in Spain ? one of the hardest-hit countries in the pandemic ? to identify quality improvements. Main touchpoint needs were explored in online co-design workshops leading to improvement projects including the development of a Covid-19 patient online health community (OHC) to deliver patient-centred care during the outbreak. The Covid-19 patient OHC has become an instrument that facilitates Covid-19 patient?s recovery, especially psychological resilience. OHC participation has clear potential for empowerment and transformative agency as it enables Covid-19 patients to control the content and flow of the information available to them. This paper offers valuable insights on how co-design can be adapted to an online format to enable more meaningful patient input to healthcare design when faced with uncertainty and ambiguity during health crises.
{"title":"Empowering patients to co‐design Covid‐19 responses: the role of online health communities","authors":"Marian Garcia Martinez, Carlos Bezos Daleske, Áurea Benítez León, Simón Moisés Lalanza Rodelgo, Raquel Orive Espinosa, Patricia Rubio López, Vega Hoyos Aragoneses","doi":"10.1111/radm.12516","DOIUrl":"https://doi.org/10.1111/radm.12516","url":null,"abstract":"Covid-19 has paved the way for major disruptions to conventional healthcare systems accelerating participatory health enabled by interactive virtual environments. The role of the ?patient voice? as a fundamental resource in an effective Covid-19 response has moved centre stage. In this time of extraordinary crisis and health system disruptions, patient-centred models offer opportunities for embedding shared decision-making to improve health outcomes using digital tools. Through an exploratory case study, this paper examines patient action during Covid-19 and how co-design methods can be adapted to an online environment in response to Covid-19 restrictions to improve the Covid-19 patient and family experience of care. Experienced-based co-design was employed to map the care journey of patients with Covid-19 confined at home in Spain ? one of the hardest-hit countries in the pandemic ? to identify quality improvements. Main touchpoint needs were explored in online co-design workshops leading to improvement projects including the development of a Covid-19 patient online health community (OHC) to deliver patient-centred care during the outbreak. The Covid-19 patient OHC has become an instrument that facilitates Covid-19 patient?s recovery, especially psychological resilience. OHC participation has clear potential for empowerment and transformative agency as it enables Covid-19 patients to control the content and flow of the information available to them. This paper offers valuable insights on how co-design can be adapted to an online format to enable more meaningful patient input to healthcare design when faced with uncertainty and ambiguity during health crises.","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"53 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88972042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Teresa Hogan, M. Humphery‐Jenner, Tran Thi My Huong, R. Powell
{"title":"Market dominance, R&D grant funding, and innovation outcomes","authors":"Teresa Hogan, M. Humphery‐Jenner, Tran Thi My Huong, R. Powell","doi":"10.1111/radm.12520","DOIUrl":"https://doi.org/10.1111/radm.12520","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"17 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90177679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chaminda Senaratne, Catherine L. Wang, Meera Sarma
{"title":"Commonalities and specificities of dynamic capabilities: a mixed methods study of UK high‐tech SMEs","authors":"Chaminda Senaratne, Catherine L. Wang, Meera Sarma","doi":"10.1111/radm.12518","DOIUrl":"https://doi.org/10.1111/radm.12518","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"8 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80242832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Two archetypes of business model innovation processes for manufacturing firms in the context of digital transformation","authors":"Florian Rummel, S. Hüsig, Stefanie Steinhauser","doi":"10.1111/radm.12514","DOIUrl":"https://doi.org/10.1111/radm.12514","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"21 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87204778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Foncubierta-Rodríguez, Fernando Martín‐Alcázar, J. Perea-Vicente
{"title":"Conflict and performance in research teams: how principal investigator can influence this relationship","authors":"M. Foncubierta-Rodríguez, Fernando Martín‐Alcázar, J. Perea-Vicente","doi":"10.1111/radm.12519","DOIUrl":"https://doi.org/10.1111/radm.12519","url":null,"abstract":"","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"75 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83579669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Agnieszka Radziwon, M. Bogers, H. Chesbrough, T. Minssen
The severity of the COVID-19 pandemic confronts us with a global grand challenge representing an unprecedented crisis for health, economies, and societies. While digital champions are thriving, a large number of businesses and industries have been facing radical uncertainty, pushing some to the edge of collapse. This emergency calls for new ways to look at organizational ambidexterity and business model innovation. In this paper, we present and discuss a unique case study of a low-cost airline, AirAsia. With their fleet of aircraft grounded, and unable to pursue any incremental innovation opportunities, AirAsia decided to follow a radical ambidexterity path - focusing on exploration by building an innovation ecosystem. This case not only offers insights on a novel way to create value through open innovation but also extends the body of knowledge on entrepreneurial effectuation by introducing the concept of an ecosystem effectuation. AirAsia's case shows that, in financially distressed times, business model reconfiguration may not be enough, and instead of selecting means to attain goals, the goals may be created upon available means.
{"title":"Ecosystem effectuation: creating new value through open innovation during a pandemic","authors":"Agnieszka Radziwon, M. Bogers, H. Chesbrough, T. Minssen","doi":"10.1111/radm.12512","DOIUrl":"https://doi.org/10.1111/radm.12512","url":null,"abstract":"The severity of the COVID-19 pandemic confronts us with a global grand challenge representing an unprecedented crisis for health, economies, and societies. While digital champions are thriving, a large number of businesses and industries have been facing radical uncertainty, pushing some to the edge of collapse. This emergency calls for new ways to look at organizational ambidexterity and business model innovation. In this paper, we present and discuss a unique case study of a low-cost airline, AirAsia. With their fleet of aircraft grounded, and unable to pursue any incremental innovation opportunities, AirAsia decided to follow a radical ambidexterity path - focusing on exploration by building an innovation ecosystem. This case not only offers insights on a novel way to create value through open innovation but also extends the body of knowledge on entrepreneurial effectuation by introducing the concept of an ecosystem effectuation. AirAsia's case shows that, in financially distressed times, business model reconfiguration may not be enough, and instead of selecting means to attain goals, the goals may be created upon available means.","PeriodicalId":21040,"journal":{"name":"R&D Management","volume":"65 1","pages":""},"PeriodicalIF":6.3,"publicationDate":"2021-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83748197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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