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A Balanced Scorecard approach to the Homeland Security Evaluation and Exercise Program 国土安全评估和演习计划的平衡计分卡方法
IF 3.5 Q1 Social Sciences Pub Date : 2023-12-05 DOI: 10.1002/rhc3.12285
Ismail Soujaa, Julius A. Nukpezah, Tamara Dimitrijevska-Markoski
The Homeland Security Exercise and Evaluation Program (HSEEP) is the standard program for exercise design and development, management, evaluation, and improvement planning, but it has several challenges for its operation. This study focuses on HSEEP evaluative capacity and provides practical recommendations for program improvement using the Balanced Scorecard (BSC) approach. Although HSEEP has a myriad of challenges related to its performance measurement, the study asserts that some of these limitations can be addressed by incorporating the BSC approach. The study explains and demonstrates how the four BSC approaches, internal and external stakeholders, organizational process, financial, and learning aspects, can improve the HSEEP.
国土安全演习与评估计划(HSEEP)是演习设计与开发、管理、评估和改进计划的标准计划,但它在运行中面临着一些挑战。本研究的重点是HSEEP的评估能力,并为使用平衡计分卡(BSC)方法的项目改进提供实用的建议。尽管HSEEP在性能测量方面面临着无数挑战,但研究表明,通过结合平衡计分卡方法可以解决其中的一些限制。本研究解释并展示了四种平衡计分卡方法,即内部和外部利益相关者、组织过程、财务和学习方面,如何改善HSEEP。
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引用次数: 0
Assist or accuse? Identifying trends in crisis communication through a bibliometric literature review 帮助还是指责?通过文献计量学文献综述确定危机沟通的趋势
IF 3.5 Q1 Social Sciences Pub Date : 2023-11-20 DOI: 10.1002/rhc3.12283
Sanneke Kuipers, Sara Perlstein, Jeroen Wolbers, Wouter Jong
Communication has always been key to crisis management research, but even more so in recent years, from multiple disciplinary angles. In this bibliometric study and review of the literature, we aim to identify different clusters of crisis communication research in the literature and whether and how much these crisis communication research clusters overlap. With different fields taking an interest in crisis communication, we ask ourselves where the interests of these fields overlap, and to what extent the different communities are aware of each other's work. Apart from offering an overview of topical clusters in crisis communication research and connections between those clusters of studies on crisis communication, we identify and explain two main approaches to crisis communication: a political or accusatory approach, and a functional or assistory approach. We conclude in our study and discussion that these approaches may need to broaden their research horizons to ensure the applicability of crisis communication strategies beyond the countries, media platforms, and audience orientations that have predominantly shaped the existing research landscape.
沟通一直是危机管理研究的关键,但近年来更是如此,从多个学科的角度来看。在这项文献计量学研究和文献回顾中,我们旨在确定文献中危机传播研究的不同集群,以及这些危机传播研究集群是否重叠以及重叠的程度。不同的领域都对危机传播感兴趣,我们问自己这些领域的兴趣在哪里重叠,不同的社区对彼此的工作有多大程度的了解。除了概述危机传播研究中的主题集群以及这些危机传播研究集群之间的联系外,我们还确定并解释了危机传播的两种主要方法:政治或指责方法,以及功能或辅助方法。在我们的研究和讨论中,我们得出结论,这些方法可能需要拓宽他们的研究视野,以确保危机传播策略在国家、媒体平台和受众取向之外的适用性,这些国家、媒体平台和受众取向主导着现有的研究格局。
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引用次数: 0
The February 2021 Winter Storm and its impact on Texas infrastructure: Lessons for communities, emergency managers, and first responders 2021年2月的冬季风暴及其对德克萨斯州基础设施的影响:对社区、应急管理人员和急救人员的教训
Q1 Social Sciences Pub Date : 2023-09-15 DOI: 10.1002/rhc3.12282
Melvina Chand, David McEntire
Abstract This article explores why Texas infrastructure failed during the February 2021 winter storm and discusses the rippling effects it had on governments, emergency managers, first responders, and the public. A qualitative approach was used for this study and was based primarily on interviews that were conducted with 29 individuals to understand the nature of the disaster and discover subsequent actions that took place. Research also incorporated news articles that discussed firsthand accounts taken from members of the public along with government documents that evaluated the impact and response to the disaster. The research discusses ERCOT's efforts to keep infrastructure operational for the public and reveals that emergency managers and first responders were left with insufficient information and resources while Texas was under a state of emergency. The article conveys what was done at the local, state, and federal levels and it also highlights successes and failures of the response. The article offers insight on lessons learned about infrastructure and provides recommendations to mitigate and prepare for complex disaster situations that are likely occur in the future.
本文探讨了德克萨斯州基础设施在2021年2月冬季风暴期间失败的原因,并讨论了它对政府、应急管理人员、急救人员和公众的连锁反应。本研究采用了定性方法,主要基于对29人进行的访谈,以了解灾难的性质并发现随后发生的行动。研究还纳入了新闻报道,讨论了来自公众的第一手资料,以及评估灾难影响和应对措施的政府文件。该研究讨论了ERCOT为保持基础设施为公众运营所做的努力,并揭示了在德克萨斯州处于紧急状态时,应急管理人员和第一响应者没有足够的信息和资源。本文介绍了在地方、州和联邦各级所做的工作,并强调了应对措施的成功和失败。本文提供了有关基础设施的经验教训的见解,并提供了减轻和准备未来可能发生的复杂灾害情况的建议。
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引用次数: 0
Leadership in collaborative emergency management for compound hurricane‐pandemic threats: Insights from practitioners' experiences 在飓风-流行病复合威胁的协同应急管理中的领导作用:来自从业者经验的见解
Q1 Social Sciences Pub Date : 2023-09-11 DOI: 10.1002/rhc3.12278
Norah Alshayhan, Saige Hill, Marina Saitgalina, Juita‐Elena (Wie) Yusuf
Abstract Emergency management is a key government function for mitigating risks and reducing the impacts of disasters. Emergency management leaders play a critical role in preparing for and responding to disasters whose impacts are exacerbated by a pandemic. Using the example of the compound threat of hurricanes and the COVID‐19 pandemic, this qualitative research uses insights from emergency management professionals to describe collaborative approaches and leadership skills that help balance the needs for stability and flexibility. Data collected using focus groups and one‐on‐one interviews with emergency management professionals highlight that collaboration involved existing and new partners in a changing and uncertain environment that challenged traditional leadership of emergency management. The study develops understanding of how emergency management leaders navigate the tension between stability and flexibility in this different collaborative emergency management context involving a compound hurricane‐pandemic threat. Findings show that emergency management leaders leverage the stability of established partnerships, plans, and processes to bring in new partners with needed expertise, adjust based on new information, and meet specific COVID‐19 information needs. They utilize several skills to balance stability and flexibility including developing shared vision, stakeholder engagement, strategic thinking, adaptability, communication, and coordination.
应急管理是减轻灾害风险和减少灾害影响的一项重要政府职能。应急管理领导人在防备和应对灾害方面发挥着关键作用,而大流行病会加剧灾害的影响。本定性研究以飓风和COVID - 19大流行的复合威胁为例,利用应急管理专业人员的见解,描述了有助于平衡稳定性和灵活性需求的协作方法和领导技能。通过焦点小组和对应急管理专业人员的一对一访谈收集的数据强调,在不断变化和不确定的环境中,协作涉及现有和新的合作伙伴,这对传统的应急管理领导提出了挑战。该研究加深了对应急管理领导者如何在涉及飓风-流行病复合威胁的不同协作应急管理背景下处理稳定性和灵活性之间的紧张关系的理解。调查结果表明,应急管理领导者利用已建立的伙伴关系、计划和流程的稳定性,引入具有所需专业知识的新合作伙伴,根据新信息进行调整,并满足特定的COVID - 19信息需求。他们利用多种技能来平衡稳定性和灵活性,包括发展共同愿景、利益相关者参与、战略思维、适应性、沟通和协调。
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引用次数: 0
Can one “prove” that a harmful event was preventable? Conceptualizing and addressing epistemological puzzles in postincident reviews and investigations 一个人能“证明”一个有害事件是可以预防的吗?概念化和解决事件后回顾和调查中的认识论难题
Q1 Social Sciences Pub Date : 2023-09-10 DOI: 10.1002/rhc3.12281
Christoph O. Meyer
Abstract A growing part of the literature on crises, disasters, and policy failures focuses on the design, conduct, and impact of postincident reviews or inquiries, particularly whether the right lessons are identified and subsequently learned. However, such accounts underappreciate the specific challenge posed by epistemic puzzles, under what conditions their difficulty may vary, and which strategies could help to solve them. Drawing on insights from a wide range of cases, the article identifies hindsight bias, counterfactual reasoning, and root‐cause analysis as core components creating an epistemic triangle of inquiry puzzling. It advances four propositions about the conditions that help or hinder investigators' capacity to produce sound knowledge and concludes by setting out potential strategies that investigators can use to fully address or at least mitigate these epistemic challenges.
关于危机、灾难和政策失败的文献越来越多地关注事件后审查或调查的设计、行为和影响,特别是是否确定并随后吸取了正确的教训。然而,这种说法低估了认知难题所带来的具体挑战,在什么条件下它们的困难可能会有所不同,以及哪些策略可以帮助解决它们。根据广泛案例的见解,文章确定了后见之明偏见,反事实推理和根本原因分析作为核心组成部分,创造了一个令人费解的调查认知三角。它提出了关于帮助或阻碍研究者产生可靠知识的能力的条件的四个命题,并通过制定研究者可以用来充分解决或至少减轻这些认知挑战的潜在策略来结束。
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引用次数: 0
Two's a company, three's a cloud: Explaining the effect of natural disasters on health‐based violations in drinking water 两人成公司,三人成云:解释自然灾害对饮用水健康违规行为的影响
Q1 Social Sciences Pub Date : 2023-09-10 DOI: 10.1002/rhc3.12280
Xi Chen, Jonathan M. Fisk, Martin K. Mayer, Madeleine W. McNamara, John C. Morris
Abstract Identifying violations is at the heart of environmental compliance, especially detecting contaminants that endanger human health and safety. A review of state drinking water compliance programs demonstrates that the rate and frequency of identifying health‐based violations varies significantly across the states. Previous scholarship has attributed much of this variation to anthropogenic causes. Less studied is the role of natural disasters and other natural events, which may also influence compliance outcomes. To address this gap, we build and utilize a novel data set of state‐reported health‐based violations reported under the Safe Drinking Water Act (SDWA) from 1993 to 2016. We are particularly interested in the role that events, such as severe storms, hurricanes, floods, and fires, have on the patterns of health‐based violations. Results indicate that not all focusing events are created equally and that severe storms and hurricanes are associated with state agencies identifying a flurry of violations as compared to fires and flooding.
识别违规行为是环境合规的核心,特别是检测危及人类健康和安全的污染物。对各州饮用水合规计划的审查表明,各州确定基于健康的违规行为的比率和频率差异很大。以前的学术研究将这种变化大部分归因于人为原因。研究较少的是自然灾害和其他自然事件的作用,它们也可能影响合规结果。为了解决这一差距,我们建立并利用了1993年至2016年根据《安全饮用水法》(SDWA)报告的州报告的基于健康的违规行为的新数据集。我们对严重风暴、飓风、洪水和火灾等事件对基于健康的违法行为模式的作用特别感兴趣。结果表明,并不是所有的焦点事件都是平等产生的,与火灾和洪水相比,严重的风暴和飓风与国家机构确定的一系列违规行为有关。
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引用次数: 0
Pandemic publishing: A bibliometric review of COVID-19 research in the crisis and disaster literature. 大流行出版:危机和灾难文献中COVID-19研究的文献计量学综述。
IF 3.5 Q1 Social Sciences Pub Date : 2022-12-01 DOI: 10.1002/rhc3.12262
Sanneke Kuipers, Annemarie van der Wilt, Jeroen Wolbers

Iconic events have traditionally instigated progression in the fields of crisis and disaster science. In the wake of the COVID-19 pandemic, the pressing question is how this global health emergency impacted the research agendas of our field. We reviewed contributions in ten important crisis and disaster journals in the two and a half years following the COVID-19 outbreak from 1 January 2020 to 30 June 2022. Specifically, we conducted a bibliometric review using thematic mapping analysis to distill the major themes covered by the emerging COVID-19 literature within crisis and disaster science (N = 239 articles). Our results indicate that several well-known topics are applied to the COVID-19 pandemic, such as risk, crisis communication, governance, resilience and vulnerability. The pandemic also gave rise to new topics, such as citizen behavior, state power, and the business and mental health impact of crisis measures. Several studies are already looking ahead by identifying lessons for preparedness and mitigation of future pandemics. By taking stock of the surge of COVID-19 studies while this academic literature is still taking shape, this review sets the stage for future contributions to the crisis and disaster literatures. It provides valuable lessons for what topics are studied and what themes need more attention. The COVID-19 pandemic is destined to become an iconic event for our literature that not only strengthens and deepens existing debates, but also clearly offers the opportunity to draw in new perspectives and broaden the horizon of crisis and disaster science.

传统上,标志性事件推动了危机和灾害科学领域的进步。在2019冠状病毒病大流行之后,紧迫的问题是这一全球卫生紧急情况如何影响我们领域的研究议程。我们回顾了2020年1月1日至2022年6月30日2019冠状病毒病疫情爆发后两年半时间里,在十种重要的危机和灾害期刊上发表的文章。具体而言,我们使用专题制图分析进行了文献计量学综述,以提取危机和灾害科学中新出现的COVID-19文献所涵盖的主要主题(N = 239篇文章)。我们的研究结果表明,风险、危机沟通、治理、复原力和脆弱性等几个众所周知的主题适用于COVID-19大流行。大流行还引发了新的话题,如公民行为、国家权力以及危机措施对商业和心理健康的影响。一些研究已经在展望未来,确定了防范和减轻未来流行病的经验教训。在这一学术文献仍在形成之际,通过对COVID-19研究激增的评估,本综述为未来对危机和灾难文献的贡献奠定了基础。它为研究哪些主题和哪些主题需要更多关注提供了宝贵的经验教训。2019冠状病毒病大流行注定会成为我们文学史上的一个标志性事件,它不仅加强和深化了现有的辩论,而且显然提供了一个机会,可以吸收新的视角,拓宽危机和灾害科学的视野。
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引用次数: 6
Drawing lessons from the COVID-19 pandemic: Seven obstacles to learning from public inquiries in the wake of the crisis. 从2019冠状病毒病大流行中吸取教训:危机后从公众调查中吸取教训的七大障碍
IF 3.5 Q1 Social Sciences Pub Date : 2022-06-01 Epub Date: 2021-09-13 DOI: 10.1002/rhc3.12240
Kerstin Eriksson, Reidar Staupe-Delgado, Jørgen Holst

On March 11, 2020, the World Health Organization declared the emerging COVID-19 threat a pandemic following the global spread of the virus. A year later, a number of governments are being handed the concluding reports of national public inquiries tasked with investigating responses, mishaps, and identifying lessons for the future. The present article aims to identify a set of learning obstacles that may hinder effective lessons drawing from the COVID-19 pandemic responses. The seven obstacles discussed in this article are: (1) retaining lessons and implementing them effectively, (2) effectively drawing lessons from other countries, (3) the potential for reforms to introduce unanticipated vulnerabilities elsewhere in the system, (4) political pressure, (5) drawing the conclusions from observations, (6) experts versus decision makers, and (7) reforms may not be related to the actual crisis. Exploring these obstacles will be central to future discussions concerning which kinds of responses will set precedent for future pandemics and global health crises.

2020年3月11日,世界卫生组织宣布新出现的COVID-19威胁在病毒全球传播后成为大流行。一年后,一些国家的政府收到了国家公共调查的总结报告,其任务是调查应对措施、事故和确定未来的教训。本文旨在确定可能妨碍从COVID-19大流行应对措施中有效吸取经验教训的一系列学习障碍。本文讨论的七个障碍是:(1)保留教训并有效实施;(2)有效地从其他国家吸取教训;(3)改革可能会在系统的其他地方引入意想不到的脆弱性;(4)政治压力;(5)从观察中得出结论;(6)专家与决策者的对抗;(7)改革可能与实际危机无关。探讨这些障碍将是未来讨论哪些应对措施将为未来的流行病和全球卫生危机开创先例的核心。
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引用次数: 7
Swedish exceptionalism and the Sars‐CoV2 pandemic crisis: Representations of crisis and national identity in the public sphere 瑞典例外论与Sars - CoV2大流行危机:公共领域危机和国家认同的表现
IF 3.5 Q1 Social Sciences Pub Date : 2022-03-09 DOI: 10.1002/rhc3.12247
Sandra Simonsen
Abstract In abstaining from law‐enforced virus containment measures, the Swedish response to the severe respiratory syndrome coronavirus 2 pandemic crisis stood out as radically different compared to other European nations. The present study aims to provide an understanding of the deviant Swedish crisis strategy and to do so from a cultural perspective by illustrating how the crisis and national self‐identification were interpreted and contested in the public sphere. Drawing on a content analysis of claims made by politicians, scientific experts, public intellectuals, journalists, and editors, I illustrate how crisis response was associated with collective, national identity and how this identity was said to enable an exceptional crisis response. This association, I argue, gave rise to the stigmatization of dissident voices that were accused of undermining social order. Responding to a call by crisis researchers, the present study serves as an attempt to bring social and cultural factors back into the center of crisis research.
摘要瑞典对严重呼吸综合征冠状病毒2型大流行危机的反应与其他欧洲国家截然不同,放弃了法律强制执行的病毒遏制措施。本研究旨在通过说明危机和国家自我认同在公共领域是如何被解读和争论的,从文化角度理解瑞典的越轨危机战略。根据对政治家、科学专家、公共知识分子、记者和编辑的声明的内容分析,我阐述了危机应对如何与集体、国家认同联系在一起,以及这种认同如何被认为能够实现特殊的危机应对。我认为,这种联系导致了对被指控破坏社会秩序的持不同政见者的污名化。根据危机研究人员的呼吁,本研究试图将社会和文化因素重新纳入危机研究的中心。
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引用次数: 3
Containing COVID-19 risk in the UAE: Mass quarantine, mental health, and implications for crisis management. 在阿联酋遏制COVID-19风险:大规模隔离、心理健康以及对危机管理的影响。
IF 3.5 Q1 Social Sciences Pub Date : 2022-03-01 Epub Date: 2021-09-13 DOI: 10.1002/rhc3.12237
Justin Thomas, James P Terry

The COVID-19 pandemic is the first global "NASECH disaster," owing to its natural hazard (NH) origin and unprecedented subsequent repercussions for global society (S), economy (EC), and health (H). Emergency health control measures required the implementation of compulsory mass quarantine (CMQ) or so-called periods of "lockdown." Yet, CMQ is an instrument with iatrogenic consequences, associated with a rise in societal levels of depression, anxiety, and posttraumatic stress. With a view to informing future crisis management, the study investigated sociodemographic factors associated with mental wellbeing during the March-April 2020 lockdown in the United Arab Emirates. Respondents (n = 1585) completed self-report measures of depression (PHQ8) and generalized anxiety (GAD7). Rates of symptomatology were notably higher than those observed in similar UAE-based studies before the pandemic. Younger age, urban-dwelling, female-gender, and a history of mental health problems were significant factors linked to elevated levels of depression and anxiety. Findings emphasize (1) the crucial need for psychological intervention after disasters and (2) the importance of strengthening the nexus at the intersection of public health and disaster risk reduction (DRR). Implications are that future pandemic containment would benefit from adopting new Health-DRR paradigms and ensuring these are effectively translated into disaster policy.

新冠肺炎疫情是第一次全球性的“NASECH灾难”,由于其自然灾害(NH)的起源,对全球社会(S)、经济(EC)、健康(H)造成了前所未有的影响。紧急卫生控制措施要求实施强制性大规模隔离(CMQ)或所谓的“封锁期”。然而,CMQ是一种具有医源性后果的工具,与抑郁、焦虑和创伤后应激的社会水平上升有关。为了为未来的危机管理提供信息,该研究调查了2020年3月至4月阿拉伯联合酋长国封锁期间与心理健康相关的社会人口因素。受访者(n = 1585)完成了抑郁(PHQ8)和广泛性焦虑(GAD7)的自我报告测量。症状率明显高于大流行前在阿联酋进行的类似研究中观察到的比率。年龄较小、居住在城市、女性和精神健康问题史是与抑郁和焦虑水平升高相关的重要因素。研究结果强调(1)灾后心理干预的必要性;(2)加强公共卫生与减少灾害风险(DRR)交叉领域联系的重要性。由此产生的影响是,未来的大流行控制将受益于采用新的卫生-减灾范例,并确保这些范例有效地转化为灾害政策。
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引用次数: 9
期刊
Risk, Hazards & Crisis in Public Policy
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