Journal EVALUASI最新文献

{"title":"Pendidik dan upaya manajemen formulasi lembaga pendidikan Islam yang kreatif menghadapi masa pandemi covid 9","authors":"S. Makhmudah","doi":"10.32478/evaluasi.v5i2.653","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.653","url":null,"abstract":"AbstracThis research shows several activities carried out in the home, working from home and studying from home. Learning from home is called online (learning with online sites). The design and application of long-distance learning literacy with the topic of Corona Virus 2019 Covid-19 aims to avoid this pandemic which is currently spreading completely and is very deadly. With this pandemic, it has not made the world of education lack sense in developing learning in the world of education at the RA, SD, SMP, SMA and Higher Education levels as well as Ponpes. Especially for students / learners who are still using via online as an intermediary for connecting their knowledge, while still minimizing the obstacles that occur during the online period. Therefore this discussion will be interesting. (1) the obstacles faced by students / learners, (2) the efforts made by the teachers / teachers / lecturers / educators, (3) the solutions made by the students / students and the teachers / teachers / lecturers / educators. This research uses a case study method and the research approach uses a qualitative case study method which is used to obtain information on the online learning process at the level of students who are still active in the world of higher education and Islamic boarding schools. The aim of the research is to find out to what extent, since the existence of Covid-19, all economies in the first world have collapsed as well as the world of education, including universities and boarding schools. The online school system will be implemented starting in the month of 2020. Not only in Indonesia but throughout the world. The correct formulation in this title is based on the formulation and composition in the right form in the form of the impact that occurs on students / students and teachers / teachers / lecturers / educators during the Covid-19 pandemic.Key words: Lecture Formulation, Creative Lectures, Covid Pandemic -19","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127748343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IMPLEMENTASI PENDEKATAN HOTS (HIGHER ORDER THINKING SKILLS) DALAM PEMBELAJARAN PAI","authors":"S. Halimah","doi":"10.32478/evaluasi.v5i2.762","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.762","url":null,"abstract":"AbstractThe research’s context is that is new challenges for teachers in facing Era 5.0, the teachers must be to make new breakthroughs in designing innovative and interesting active learning. As educators in the era of society 5.0, teachers must have digital skills and creative thinking. Educators are also required must be to create innovative learning and dinamic. To realize the implementation of innovative and dynamic learning, one can implement a learning approach that can improve skills of critical thinking as name is the Higher Order Thinking Skills (HOTS) approach. The aims of this reseach is to discribe that in developing students' skillis of critical thinking in Islamic religious education (PAI) subjects, that is necessary to implement learning with the Higher Order Thinking Skills (HOTS) approach. This study is using the methods of qualitative method and that approach is used approach of descriptive. The locus of this study at SMAN 2 Pasuruan. That point data sources of the study are PAI teachers, students of X Bahasa, X IPS I and X MIPA I and the principal. The sources of others Data are books, journals, studi result and document as a previous research, documents for class X quiz questions, photos and audio. The Collection Data used the techniques of observation, interview, and documentation. The analysis data is used The technique of qualitative. The studi is outcoming about the implementation of the HOTS approach in PAI learning can be doing strat from making lesson plans, then implementing PAI learning by applying the HOTS approach and at the end of the learning implementation an evaluation is carried out to find out the results of the implementation of this HOTS approach. From the findings in the application of PAI learning using the HOTS approach, it is mapped into 3 parts, namely, the initial part, namely the teacher analyzing the learning method that will be used and the results can be concluded that class X students of SMA Negeri 2 Pasuruan have been able to improve their critical thinking skills, they can also solve problems such as in the topic of Behavioral Discipline. At the next stage, the teacher  must evaluate to  the method has aplicated in the class, for example, the PAI teacher gives negative statements that need to be corrected by students, then students describe ideas and input about these statements, for example, Discipline Attitudes and Attitudes Competing in doing good. In the final stage, the teacher manifests seeing the transformation of the behavior of Class X students after receiving PAI lessons.Keywords: HOTS Approach, Islamic Education Learning, Think Critical AbstrakLatar belakang penelitian ini adanya tantangan baru bagi guru dalam menghadapi Era 5.0, guru dituntut dapat membuat trobosan-trobosan baru dalam mendesain pembelajaran yang aktif inovatif dan menarik. Sebagai Tenaga Pendidik di era society 5.0, maka adanya guru harus memiliki digital’s skills dan creative thinking. Tenaga pendidik juga diharusk","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126616819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IMPLEMENTASI KURIKULUM DARURAT COVID-19","authors":"Didit Haryadi, F. Mahmudah","doi":"10.32478/evaluasi.v5i2.595","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.595","url":null,"abstract":"The curriculum is at the heart of education. During the Covid pandemic, the government through the ministry of education and culture is working on making the current learning process run well and smoothly even though learning is carried out remotely or online. The latest policy issued by the Ministry of Education and Culture is an emergency curriculum for education units in special conditions. The objectives of the research on the implementation of this emergency curriculum is to knowing the readiness of the school for implementing the emergency curriculum This research uses qualitative research. This research approach is a case study. This research was conducted at SMP PGRI Taropo. Participants in this study were the principal, vice principal in curriculum, and teachers. Data collection techniques using interviews. Data analysis techniques used the Miles Huberman model and were analyzed using the Atlas.ti software version 8. Based on the results of the analysis, the implementation of the emergency curriculum at SMP PGRI Taropo has four important things in its implementation, namely: (1) Teacher Competency Development; (2) Learning Change; (3) Technology Utilization; and (4) Evaluating Learning Outcome","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115379515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGALAMAN PROSES PEMBELAJARAN JARAK JAUH DI PERGURUAN KEAGAMAAN ISLAM NEGERI: DAMPAK PANDEMI COVID-19","authors":"S. Slamet","doi":"10.32478/evaluasi.v5i2.764","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.764","url":null,"abstract":"The Covid-19 pandemic has wholly changed all aspects of life, including the learning system in higher education. So that the learning process must be carried out with a total distance education model, in its implementation, it is not accompanied by good planning. The main purpose of this study is to describe and examine the differences in the experiences of lecturers and students in carrying out the learning process with the distance education model as the impact of the Covid-19 Pandemic. This research was conducted using a descriptive quantitative approach and a different test. The research instrument is a questionnaire designed based on distance education theory. The measurement scale uses a Likert scale (1=strongly disagree to 5=strongly agree). Data were collected through surveys to lecturers and students. Due to the Covid-19 pandemic, the questionnaire was designed in a Google Form and distributed through the WhatsApp Group of colleagues at several Islamic Universities in Indonesia. The number of respondents collected was N=527 (n=123 lecturers and n=404 students). Before data analysis, data were edited, and the result was that all data were declared valid. Data analysis used the Categorization Index and a different test with the Independent-Samples Kolmogorov-Smirnov Test approach. The results of the descriptive research show that the learning process using the distance education model, from the experience of the lecturers, is stated to be less effective and even tends to be ineffective. Student experience also shows the same thing, which is less effective, and the small number of many students say it is effective. The difference in experience in the learning process with the distance education model between lecturers and students is different. This difference is caused by the habit between lecturers and students using information technology devices as a medium in distance education that is not the same.","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116344323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Hambatan Implementasi Manajemen Berbasis Sekolah di SMAN 8 Rejang Lebong","authors":"H. Hamengkubuwono, Eli Susanti","doi":"10.32478/evaluasi.v5i2.651","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.651","url":null,"abstract":"School-based management emerged as a solution to achieve equal distribution of educational needs in accordance with the context of each school. This study conducted a case study to reveal the obstacles faced by SMAN 8 Rejang Lebong in implementing the school-based management. All parts of SMAN 8 Rejang Lebong from leadership components, teachers, staffs, to students were involved as the informants who were selected purposively to provide the required data. Data were collected using interviews and observations which were then triangulated and analyzed using an interactive model. The findings revealed several obstacles in the application of school-based management, namely: first, curriculum management had been implemented properly, but student learning achievements were still not optimal. Second, the management of Educators and Education ahd been carried out, but the implementation was not optimal. Third, student management had been carried out, but funding for student activities was still lacking. Fourth, financial management had been carried out, but finances were too limited. Fifth, improvement in the management of facilities and infrastructure had been carried out, but it had not been able to support learning achievement. Sixth, the school had carried out the management of school and community relations, but the communication had not been established as expected. ","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114565083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ASPEK SUSTAINABILITAS DI PERGURUAN TINGGI ISLAM: ANTARA KONSEP DAN PRAKTIK KEPEMIMPINAN BERKELANJUTAN","authors":"M. Haekal","doi":"10.32478/evaluasi.v5i2.673","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.673","url":null,"abstract":"Penelitian kualitatif ini mengkaji implementasi isu sustainabilitas di perguruan tinggi Islam di Aceh, Indonesia. Metodologi penelitian ini menggunakan kajian dokumen serta observasi sebagai unsur utama. Untuk analisis data, peneliti mengombinasikan metrik sustainabilitas LaTrobe University dan konsep Three Levels of Culture Edgar Schein. Hasil penelitian menunjukkan perguruan tinggi sampel belum memiliki konsep yang nyata terkait isu sustainabilitas, namun memiliki implementasi yang samar-samar pada aspek 'sustainabilitas tersembunyi'. Penelitian ini merekomendasikan agar perguruan tinggi mulai memikirkan aspek sustainabilitas secara serius guna memberikan manfaat yang nyata, khususnya di aspek lingkungan serta sosial-ekonomi.","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123634896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS KOMITMEN PROFESIONAL GURU DI INDONESIA MENGGUNAKAN RASCH","authors":"Rais Hidayat, Yuyun Elizabeth Patras","doi":"10.32478/evaluasi.v5i2.731","DOIUrl":"https://doi.org/10.32478/evaluasi.v5i2.731","url":null,"abstract":"Abstract. The goal of this research is to find an instrument that is able to accurately measure the teacher's professional commitment variable as well as provide recommendations to improve it. This research design uses quantitative research with data acquisition through research instruments filled by 449 teachers from the territory of Indonesia through purposive sampling method and data analysis technique using Rasch Modeling. The research instrument before being used was first assessed by experts (expert judgment) and tested on 10 teachers. The reseach found: (1) There were 10 statement items that were proven to be able to accurately measure the teacher's professional commitment variable; (2) Some actions are recommended to increase teacher professional commitment: (i) encourage teachers to commit to completing tasks that exceed the standards set by the school; (ii) encourage teachers to be more actively involved in teacher professional activities; (iii) encourage teachers to internalize school values; (iv) encourage teachers to complete all tasks in school; and (v) encourage teachers to have the ability to adapt to various changes in education.Keywords: professional commitment, Rasch Modeling, teacher commitment Abstrak. Tujuan penelitian ini untuk menemukan sebuah  instrumen yang mampu secara tepat mengukur variabel komitmen profesional guru  sekaligus memberikan rekomendasi untuk  meningkatkannya. Rancangan penelitian ini menggunakan penelitian kuantitatif dengan pemerolehan data  melalui instrumen penelitian yang diisi oleh 449 guru dari wilayah Indonesia melalui metode purposive sampling dan teknik analisis data menggunakan Pemodelan Rasch. Instrumen penelitian sebelum digunakan terlebih dahulu mendapat penilaian dari ahli (expert judgement) dan  diujicobakan terhadap 10 guru. Penelitian menemukan: (1) Ditemukan 10 butir pernyataan yang terbukti mampu mengukur dengan tepat (fit) variable komitmen profesional guru; (2) Direkomendasikan beberapa tindakan untuk peningkatan komitmen profesional guru: (i) mendorong guru untuk berkomitmen menyelesaikan tugas yang melebihi standar yang ditetapkan sekolah; (ii) mengupayakan para guru untuk lebih terlibat aktif dalam kegiatan profesional guru; (iii) mendorong guru untuk menginternalisasi nilai-nilai sekolah; (iv) mendorong guru dapat menyelesaikan semua tugas di  sekolah: dan (v) mendorong guru untuk memiliki kemampuan beradaptasi dengan berbagai perubahan dalam pendidikan. Kata kunci: komitment profesional, Rasch Model, komitmen guru","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114872952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EVALUASI PEMBELAJARAN UJIAN AKHIR SEMESTER MATA PELAJARAN BISNIS ONLINE KELAS XII SMK SUNAN DRAJAT LAMONGAN","authors":"M. Ulum, Abdul Mun’im, Erly Juliyani, Pusvyta Sari","doi":"10.32478/EVALUASI.V5I1.487","DOIUrl":"https://doi.org/10.32478/EVALUASI.V5I1.487","url":null,"abstract":"At the end of each semester in an education unit, a learning evaluation is always carried out. One form of learning evaluation in schools is to carry out final semester exams. This study aims to determine the quality of online business lesson items for class XII SMK Sunan Drajat Lamongan in the odd semester 2017/2018 academic year in terms of validity, reliability, difficulty level and difference tests. This quantitative research is based on data from 21 student answer sheets from 25 multiple choice questions. The use of SPSS and Anates V4 software was used to measure the level of validity, reliability, difficulty level and item difference. The results showed that the validity value obtained was 15 items (60%) were declared invalid and 10 items (40%) were declared valid. Reliability of the items with a Cronbach Alpha value of 0.640> 0.6, which means that the instrument of the 25 items was declared reliable. The level of difficulty of the tested items obtained 5 items in the very easy category, 10 items in the easy category and 10 items in the moderate category. Of the 25 items, 8 items (32%) are good, 7 (28%) are sufficient and 10 (40%) are bad","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126234749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KH Hasyim Asy'ari and the Teacher Code of Ethics: Thought Study KH. Hasyim Asy’ari on Ethics Education and Its Relevance to Modern Education in Indonesia","authors":"Siswoyo Aris Munandar, Rinda Khoirunnisfa","doi":"10.32478/evaluasi.v4i1.359","DOIUrl":"https://doi.org/10.32478/evaluasi.v4i1.359","url":null,"abstract":"Abstract: This study started with the problem of the moral crisis that hit many rites Karima learners in Indonesia increasingly pay attention to. The moral values and morals in the modern era increasingly eroded, the student became pregnant outside of wedlock, resulting in a brawl between students, rampant drug use, and abuse of students to teachers even lead to death. KH. M. Hasyim Asy’ari about education schools as well as revealing the sides of modernity that are relevant to the present condition of education. The core of this study lies in the greatness of KH. M. Hasyim Asy’ari in changing the pesantren education system starting from the intake of moralistic characters. A breakthrough is impressive and remains relevant to the existence of schools today. Concerning some of the literature about him, This research uses a literature review with qualitative research. Data were taken from newspapers, articles, journals, books and other documents. The data were analyzed using content analysis philological, where analyzes of the educational thought KH. M. Hasyim Asy’ari associated with its development in the present. The research results lead to the conclusion, 1) To describe the relevance of ethics in Islamic education teachers according to the code of conduct KH. M. Hasyim Asy’ari teachers in Indonesia. 2). To describe the thought KH. M. Hasyim Asy’ari Islamic education and ethics of teachers to students. (3). source destination educational thought by KH. M. Hasyim Asy’ari is to humanize the position as creatures who gave birth to awareness to their rights and obligations to God the creator of man, Keywords: KH. Hasyim Ashari, Teacher Ethics, Modern Education. Abstrak: Penelitian ini berawal dari permasalahan krisis akhlak karimah yang menimpa manyoritas peserta didik di Indonesia semakin memperhantikan. Nilai-nilai ahlak dan moral di era modern semakin terkikis, siswa hamil diluar nikah, sehingga mengakibatkan tawuran antarpelajar, penggunaan narkoba semakin merajalela, serta penganiayaan siswa terhadap guru yang bahkan sampai berujung kepada kematian. KH. Hasyim Asy’ari tentang pendidikan pesantren serta mengungkap sisi-sisi modernitas yang relevan dengan kondisi pendidikan masa kini. Inti Dari penelitian ini terletak pada kehebatan KH. Hasyim Asy’ari dalam merubah sistem pendidikan pesantren mulai dari asupan karakter yang bersifat moralistic. Suatu terobosan besar yang mengesankan dan tetap relevan dengan eksistensi pendidikan masa kini. Dengan merujuk pada beberapa literatur yang menyangkut dengan beliau, penelitian ini menggunakan kajian pustaka dengan jenis penelitian kualitatif. Data diambil dari Koran, artikel-artikel, jurnal, buku dan dokumen lain. Data tersebut dianalisis menggunakan analisis isi yang filologis, di mana menganalisis terhadap pemikiran pendidikan KH. Hasyim Asy’ari dikaitkan dengan perkembangannya di masa kini. Dari hasil penelitian menghasilkan kesimpulan, 1) Untuk mendeskripsikan relevansi etika guru dalam pendidikan Is","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114439860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STUDI EMPIRIS KUALITAS PELAYANAN MELALUI MODEL SERVQUAL (Service Quality) DAN IPA (Important Performance Analysis) PADA MAHASISWA JURUSAN TARBIYAH STAIN GAJAH PUTIH ACEH","authors":"F. Fauzi, Ansor Nasution","doi":"10.32478/evaluasi.v3i2.249","DOIUrl":"https://doi.org/10.32478/evaluasi.v3i2.249","url":null,"abstract":"Penelitian ini mengkaji kualitas pelayanan dengan menggunakan Model SERVQUAL dan IPA (Important Performance Analysis) pada Jurusan Tarbiyah STAIN Gajah Putih. Dimensi pelayanan yang digunakan yaitu : Tangibles, Reliability, Responsiveness, Assurance, Empathy. Pendekatan penelitian yang digunakan adalah Mixed Method dengan Model Sequential Explanatory, jumlah populasi dalam penelitian ini berjumlah 1576 mahasiswa dengan teknik pengambilan sampel menggunakan Simple Random Sampling menggunakan Rumus Slovin dengan jumlah sampel berjumlah 94 mahasiswa. Data yang digunakan adalah data primer dengan menggunakan Skala Likert. Berdasarkan hasil penelitian terdapat tiga atribut layanan yang mempunyai kategori yang harus mendapatkan perhatian khusus, sembilan atribut layanan yang berkategori layanan yang baik tetapi mempunyai tingkat prioritas yang rendah, sepuluh atribut layanan yang berkategori atribut layanan yang mempunyai harapan dan persepsi yang rendah serta empat atribut layanan yang mempunyai kategori kinerja yang baik  dan telah melampui harapan dari para mahasiswa. Kata Kunci : Kualitas Pelayanan, SERVQUAThis study examines the quality of service using the SERVQUAL and IPA Models (Important Performance Analysis) at the STAIN Gajah Putih Tarbiyah Department. The dimensions of the services used are: Tangibles, Reliability, Responsiveness, Assurance, Empathy. The research approach used was Mix Method with Model Sequential Explanatory, the number of population in this study amounted to 1576 students with sampling techniques using Simple Random Sampling using Slovin Formula with a total sample of 94 students. The data used are primary data using a Likert Scale. Based on the results of the study there are three service attributes that have special attention categories, nine service categories that are categorized as good but have a low priority level, ten service attribute categories that have low expectations and perceptions and four service attributes has a good performance category and has exceeded the expectations of the students.Keywords : Service Quality, SERVQUAL And IPA","PeriodicalId":218829,"journal":{"name":"Journal EVALUASI","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126963199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}