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Construction waste estimation methods: a systematic literature review 建筑垃圾估算方法:系统的文献综述
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.35
N. Tong, N. Domingo, A. Le
To date, researchers and governments have paid increasing attention to the zero-waste goal as an effective solution to alleviate the environmental impacts of construction projects towards sustainability. Accurate estimation of construction waste is a prerequisite for an effective waste management plan to achieve zero-waste construction sites. In literature, various methods have been adopted to estimate construction waste generation at the project level. However, there is a lack of an evaluation of existing construction waste estimation methods at the project level in terms of the information that the methods can provide to facilitate construction waste minimisation in a construction project. Hence, a systematic literature review was conducted in this study to bridge the research gap. Twenty-eight papers were selected based on the PRISMA approach and categorised into five estimation methods: area-based waste generation rate, variables modelling method, bill of quantity-based classification system accumulation method, BIM-based classification system accumulation method, and other particular methods. The applicability of those methods to aid practitioners towards construction waste minimisation was analysed based on four aspects: design information requirements, the ability to use in the early design stage, project characteristics, and the ability of waste tracking by material type and construction element.
迄今为止,研究人员和政府越来越关注零废物目标,将其作为减轻建筑项目对环境影响的有效解决方案。准确估算建筑垃圾是制定有效的垃圾管理计划,实现建筑工地零垃圾的前提。在文献中,采用了各种方法来估算项目层面的建筑垃圾产生量。然而,现有的建筑废物估计方法在工程项目层面,并没有就这些方法可提供的资料,以协助在工程项目中尽量减少建筑废物,作出评估。因此,本研究进行了系统的文献综述,以弥补研究空白。基于PRISMA方法选取了28篇论文,并将其分为5种估算方法:基于区域的废弃物产生率估算法、变量建模法、基于数量清单的分类系统累积法、基于bim的分类系统累积法和其他特定方法。根据四个方面分析了这些方法在帮助实践者减少建筑废物方面的适用性:设计信息要求、在设计早期阶段使用的能力、项目特征以及按材料类型和建筑元素跟踪废物的能力。
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引用次数: 0
Legal and regulatory framework related to unsolicited proposals in various countries: a systematic review for procurement stage 各国与非征求建议书有关的法律和规章框架:采购阶段的系统审查
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.58
G. Fernando, U. Kulathunga, M. Thayaparan, C. Hadiwattege
An Unsolicited Proposal (USP) is a privately initiated process that is an alternative to the solicited procurement method. Public Private Partnerships (PPPs) that are launched on an unsolicited basis, become popular among governments since they enable faster delivery of projects and avoid the time-consuming process of competitive tendering. If improperly managed, USPs may lead to numerous public rallies and protests, poor value for money, a failure to meet the nation's true sociological and economic necessities, and the satisfaction of only a handful of public and private officials. Most governments accept and recognise USPs by integrating various management systems into their procurement processes to mitigate the negative effects of it. Strengthening the existing legal and regulatory framework is one such management system. The authors conducted a detailed study of the existing legal and regulatory framework of countries that are having matured and developed PPP environments and a provision to entertain unsolicited PPPs. Based on the findings from the detailed study, a conceptual framework was developed for the procurement of USPs that can be utilised to reform existing legal and regulatory frameworks of host countries.
非征求建议书(USP)是一个私人发起的过程,是征求采购方法的替代方案。主动发起的公私合作伙伴关系(ppp)在政府中很受欢迎,因为它们可以更快地交付项目,避免耗时的竞争性招标过程。如果管理不当,USPs可能会导致大量的公众集会和抗议,物有所值,无法满足国家真正的社会和经济需求,只有少数公共和私人官员感到满意。大多数政府通过将各种管理系统整合到其采购流程中来接受和认可USPs,以减轻其负面影响。加强现有的法律和规章框架就是这样一种管理制度。作者详细研究了拥有成熟和发达PPP环境的国家的现有法律和监管框架,以及接受非应邀PPP的条款。根据详细研究的结果,为采购USPs制定了一个概念性框架,可用于改革东道国现有的法律和监管框架。
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引用次数: 0
Analysis of barriers towards implementing circular economy in Sri Lankan built environment 斯里兰卡建筑环境中实施循环经济的障碍分析
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.14
P. Weerakoon, M. Thayaparan
All over the world, environmental pollution has become a major environmental issue at present. As the construction industry extracts a high amount of natural resources compared to any other industry, it can be known as one of the significant causes of environmental pollution. In order to protect the environment from harmful human activities, there is a massive demand towards sustainable construction practices. Circular Economy (CE) concept has been identified as a way forward to sustainable construction practices. It has been identified that implementing CE in the construction industry has many barriers, enablers and drivers. Hence, this study aims to qualitatively analyse the relevance of the barriers identified through a literature survey in the global context towards circular economy implementation of the Sri Lankan context. Semi-structured interviews were carried out among industry experts and academics who have experience and knowledge of the CE concept. The findings of this study indicate that the practical implementation of CE in Sri Lankan built environment has many barriers as it is still in an early stage. This study concludes that the construction industry stakeholders should be aware of these concepts, and primarily the authorities should focus more on this concept to move forward with a sustainable construction industry and protect the environment.
在世界范围内,环境污染已成为当前一个重大的环境问题。与其他任何行业相比,建筑业提取了大量的自然资源,可以说是造成环境污染的重要原因之一。为了保护环境免受有害人类活动的影响,人们对可持续建筑实践有着巨大的需求。循环经济(CE)概念已被确定为可持续建筑实践的前进方向。已经确定,在建筑行业实施CE有许多障碍、促成因素和驱动因素。因此,本研究旨在定性分析通过文献调查确定的障碍在全球背景下对斯里兰卡背景下的循环经济实施的相关性。对具有经验和知识的行业专家和学者进行了半结构化访谈。本研究的结果表明,在斯里兰卡建筑环境中实际实施CE仍处于早期阶段,存在许多障碍。这项研究的结论是,建造业持份者应了解这些概念,而当局应主要关注这一概念,以推动建造业的可持续发展和保护环境。
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引用次数: 0
Measures to mitigate termination of construction contracts in Sri Lanka 减轻斯里兰卡建筑合同终止的措施
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.62
S. Laxsana, S. Abiramy, A. F. Fayasa
Termination of construction contracts has significant impact on the construction industry. But none of the past literature has addressed on how termination can be managed effectively specific to Sri Lankan context given the unique cultural, economic, and legal contexts of Sri Lanka. Therefore, this research aims to investigate and provide practical strategies for managing the termination of construction contracts. Initially, the literature review provided an understanding of contract termination. Subsequently, this study used qualitative approach involving case study and expert opinion. Under the case study, the documentary review was conducted that focus on fifteen terminated building projects in Sri Lanka over the past five years to understand the termination phenomenon in Sri Lankan context. Finally, an expert opinion was obtained to gain deeper understanding of the findings. The collected data was structured through manual content analysis and descriptive analysis. The study found that Western and Northern provinces of Sri Lanka have higher termination rates due to urbanisation, and economic development. Complex approval processes, and bureaucratic inefficiencies are the common reasons for contract termination in commercial and residential building projects. Public projects are more vulnerable to termination due to political considerations. Employers are more likely to terminate contracts than contractors, possibly due to financial instability and higher quality expectations. Finally, combination of mitigation strategies should be customised to minimise the risk of termination. These strategies can be implemented with modifications to fit the local context, but challenges such as lack of awareness, bureaucracy, and resistance to change may arise.
施工合同的解除对建筑业的影响很大。但是,鉴于斯里兰卡独特的文化、经济和法律背景,过去的文献都没有涉及如何有效地管理斯里兰卡的终止。因此,本研究旨在探讨并提供实用的策略,以管理施工合同的终止。首先,文献综述提供了对合同终止的理解。随后,本研究采用定性方法,包括案例研究和专家意见。在案例研究下,对过去五年中斯里兰卡15个终止的建筑项目进行了文献审查,以了解斯里兰卡背景下的终止现象。最后,获得了专家的意见,以便对研究结果有更深入的了解。通过手工内容分析和描述性分析对收集到的数据进行结构化。研究发现,由于城市化和经济发展,斯里兰卡西部和北部省份的堕胎率更高。复杂的审批程序和官僚效率低下是商业和住宅建筑项目合同终止的常见原因。公共项目更容易因政治考虑而终止。雇主比承包商更有可能终止合同,可能是由于经济不稳定和对质量的更高期望。最后,应根据具体情况结合各种缓解战略,尽量减少终止风险。这些策略可以通过修改来实现,以适应当地的环境,但是可能会出现诸如缺乏意识、官僚主义和对变革的抵制等挑战。
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引用次数: 0
The Customer satisfaction on the railway infrastructure in Sri Lanka: a study on railway stations 斯里兰卡铁路基础设施的顾客满意度:以火车站为研究对象
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.83
M. Perera, F. Nazeer, A. D. De Alwis
Railway infrastructure is one of the core items of railway systems, which ensures the quality and efficiency of the service. As it appears, the railway infrastructure in Sri Lanka is not well maintained. This underperforming situation can lead to a considerable negative impact on the satisfaction of railway users. Hence, conducting an in-depth investigation on customer satisfaction in railway stations under railway infrastructure in Sri Lanka is a timely requirement. Thus, this study aimed to investigate the present customer satisfaction level at Sri Lankan railway stations. Specifically, this study focuses on improving customer satisfaction at railway stations based on the services and facilities provided. A comprehensive literature review has been conducted to review the railway infrastructure, Sri Lankan Railways (SLR), facilities and services provided by SLR, and factors that affect customer satisfaction. Further, data was collected through the distribution of a questionnaire survey among a sample of railway users. The quantitative research approach was undertaken to derive reliable outcomes with the support of RII analysis. As per the key findings, customer satisfaction on railway stations remains in a low to medium level based on several factors. The key issues recorded under the facilities and services of railway stations are delays in train arrival, uncleaned condition, and lack of data sharing.
铁路基础设施是铁路系统的核心项目之一,是铁路服务质量和效率的保证。看来,斯里兰卡的铁路基础设施没有得到很好的维护。这种表现不佳的情况会对铁路用户的满意度产生相当大的负面影响。因此,对斯里兰卡铁路基础设施下的火车站的顾客满意度进行深入调查是一个及时的需求。因此,本研究旨在调查当前斯里兰卡火车站的顾客满意度水平。具体而言,本研究的重点是在提供服务和设施的基础上提高火车站的顾客满意度。进行了全面的文献综述,以审查铁路基础设施,斯里兰卡铁路(SLR), SLR提供的设施和服务,以及影响客户满意度的因素。此外,通过在铁路用户样本中分发问卷调查来收集数据。在RII分析的支持下,采用定量研究方法得出可靠的结果。根据主要发现,基于几个因素,火车站的客户满意度仍然处于中低水平。在火车站设施和服务项下记录的关键问题是火车到达延误,不清洁的状况以及缺乏数据共享。
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引用次数: 0
Adoptability of bioplastic as a sustainable material in Sri Lankan building construction industry 生物塑料作为可持续材料在斯里兰卡建筑行业的应用
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.8
N. Muhammed, S. Gallage, B.A.I. Eranga, T.H. Madushanka
The Sri Lankan construction industry is facing significant challenges in building construction projects due to the negative impacts of using traditional building materials. Consequently, there has been a surge of interest in sustainable materials, and among them, bioplastics have emerged as a promising alternative. The aim of this study is to investigate the potential of bioplastics as a sustainable building material specifically for the Sri Lankan construction industry. To achieve this, the study applied a qualitative research approach to collect data through semi-structured interviews. The research objectives are to identify alternative sustainable materials used in construction and identify how bioplastics could contribute to the construction industry as ta sustainable material. In addition to that, the study also identifies the motivators and challenges to the use of polymer building materials in Sri Lanka and subsequently develop a framework including potential strategies to use bioplastic as a sustainable construction material. The study's findings have identified significant factors that establish bioplastics as a sustainable material suitable for the Sri Lankan construction sector. Moreover, the research offers valuable recommendations to address challenges related to the adoption of polymer building materials. Furthermore, the study would contribute to the formulation of policies and regulations that promote the use of bioplastics as a sustainable building material.
由于使用传统建筑材料的负面影响,斯里兰卡建筑业在建筑施工项目中面临着重大挑战。因此,人们对可持续材料的兴趣激增,其中生物塑料已成为一种有前途的替代品。本研究的目的是调查生物塑料作为可持续建筑材料的潜力,特别是为斯里兰卡建筑业。为此,本研究采用定性研究方法,通过半结构化访谈收集数据。研究目标是确定建筑中使用的可替代可持续材料,并确定生物塑料作为可持续材料如何为建筑行业做出贡献。除此之外,该研究还确定了斯里兰卡使用聚合物建筑材料的激励因素和挑战,并随后制定了一个框架,包括使用生物塑料作为可持续建筑材料的潜在战略。该研究的发现已经确定了将生物塑料确定为适合斯里兰卡建筑部门的可持续材料的重要因素。此外,该研究为解决与采用聚合物建筑材料相关的挑战提供了有价值的建议。此外,这项研究将有助于制定政策和法规,促进生物塑料作为可持续建筑材料的使用。
{"title":"Adoptability of bioplastic as a sustainable material in Sri Lankan building construction industry","authors":"N. Muhammed, S. Gallage, B.A.I. Eranga, T.H. Madushanka","doi":"10.31705/wcs.2023.8","DOIUrl":"https://doi.org/10.31705/wcs.2023.8","url":null,"abstract":"The Sri Lankan construction industry is facing significant challenges in building construction projects due to the negative impacts of using traditional building materials. Consequently, there has been a surge of interest in sustainable materials, and among them, bioplastics have emerged as a promising alternative. The aim of this study is to investigate the potential of bioplastics as a sustainable building material specifically for the Sri Lankan construction industry. To achieve this, the study applied a qualitative research approach to collect data through semi-structured interviews. The research objectives are to identify alternative sustainable materials used in construction and identify how bioplastics could contribute to the construction industry as ta sustainable material. In addition to that, the study also identifies the motivators and challenges to the use of polymer building materials in Sri Lanka and subsequently develop a framework including potential strategies to use bioplastic as a sustainable construction material. The study's findings have identified significant factors that establish bioplastics as a sustainable material suitable for the Sri Lankan construction sector. Moreover, the research offers valuable recommendations to address challenges related to the adoption of polymer building materials. Furthermore, the study would contribute to the formulation of policies and regulations that promote the use of bioplastics as a sustainable building material.","PeriodicalId":221447,"journal":{"name":"11th World Construction Symposium - 2023","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115318450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Potential use of digital twin for construction progress monitoring 数字孪生在施工进度监控中的潜在应用
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.70
K. Amirthavarshan, S. Gallage, M. Costa, B.A.I. Eranga
The digital twin (DT) presents an opportunity for the integration of the physical world into the digital world. DT technology has the potential to transform the construction industry and respond to some of its challenges. In conventional construction projects, progress is largely monitored by direct observation and measurement which suffers from numerous challenges, including low productivity, blunders, and poor technology advancements. Concerns are now being raised about integrating technology for autonomously monitoring building activity. In other sectors, DT technology has been responsible for saving product development time and costs by up to 50%. However, DT is still lagging the adoption of new technologies in the construction industry. The overarching aim of this study was to explore the adaptability of DT in construction site progress monitoring. This study comprehensively reviews and analyses DT concepts, technologies, and applications in the construction industry, parameters of applications of DT in construction site progress monitoring, how DT could be used for site progress monitoring in construction, common challenges in the implementation of DT in site progress monitoring, and strategies such as barriers related to DT in site progress monitoring, using literature findings while incorporating qualitative analysis of semi-structured interviews. This research shows that DT has a high potential to solve the numerous challenges in construction site progress monitoring, rather than other current technologies in use. Thus, this study raises awareness and the need for the application of DT in construction site progress monitoring
数字孪生(DT)为物理世界与数字世界的融合提供了机会。DT技术有可能改变建筑行业,并应对其中的一些挑战。在传统的建设项目中,进度很大程度上是通过直接观察和测量来监控的,这面临着许多挑战,包括生产率低、失误和技术进步差。现在,人们开始关注集成技术以自动监控建筑活动。在其他领域,DT技术已经负责节省产品开发时间和成本高达50%。然而,在建筑行业中,DT仍然落后于新技术的采用。本研究的主要目的是探讨DT在施工现场进度监测中的适应性。本研究全面回顾和分析了DT在建筑行业中的概念、技术和应用,DT在施工现场进度监测中的应用参数,DT在施工中如何用于现场进度监测,DT在现场进度监测中实施的常见挑战,以及DT在现场进度监测中的相关障碍等策略。使用文献发现,同时结合半结构化访谈的定性分析。这项研究表明,与目前使用的其他技术相比,DT技术在解决施工现场进度监测中的众多挑战方面具有很高的潜力。因此,本研究提高了人们对DT在施工现场进度监测中应用的认识和需求
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引用次数: 0
Smart village concept for rural area development in Sri Lanka: a study on implementation, benefits, and challenges 斯里兰卡农村发展的智慧村理念:实施、效益和挑战研究
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.75
I.V.M. Ayodyani, F. Nazeer, A. D. De Alwis
The Smart Village (SV) concept can be mentioned as a potential enabler for rural area development by integrating smart technologies. Many developed countries adopted the Smart Village concept to develop their countryside for example “Digital Village” in Germany, the “Cowocat rural” project in Catalonia, etc. This has brought a key advantage called improved quality of rural life and public services. But in the Sri Lankan context, the evidence of the successful implementation of Smart Village for the development of rural areas is almost nil in parallel there is no significant development seen in rural areas. Thus, the study aimed to investigate the implementation, benefits, and challenges of using the Smart Village concept for rural area development in Sri Lanka. The mixed research approach was undertaken to accomplish the aim. A comprehensive literature review followed by semi-structured interviews was carried out with 07 experts knowledgeable in the Smart Village concept. The data were analyzed through the RII method and the manual content analysis. The results demonstrate, that the most implemented Smart Village feature in Sri Lanka is smart education, however, the most required Smart Village features are listed as smart connectivity and smart agriculture. Further, the technologies like ICT, AI, IoT, GIS, 5G, and smart grid can be adapted to raise the Smart Village concept covering agriculture, education, transportation, health, and infrastructure was presented. However, lack of network cooperation, difficulties in raising funds, and transitioning to low-carbon economies, were found to be the top key challenges in implementing Smart Village in Sri Lanka
智慧村(SV)概念可以被认为是通过整合智能技术促进农村地区发展的潜在推动者。许多发达国家都采用了智慧村的概念来发展农村,如德国的“数字村”,加泰罗尼亚的“奶牛村”项目等。这带来了一个关键的优势,即提高了农村生活和公共服务的质量。但在斯里兰卡的背景下,成功实施智慧村促进农村地区发展的证据几乎为零,与此同时,农村地区没有看到显著的发展。因此,本研究旨在调查在斯里兰卡农村地区发展中使用智慧村概念的实施、收益和挑战。采用混合研究方法来实现这一目标。对07位了解智慧村概念的专家进行了全面的文献综述,随后进行了半结构化访谈。采用RII法和手工内容分析法对数据进行分析。结果表明,斯里兰卡实施最多的智慧村功能是智慧教育,然而,最需要的智慧村功能被列为智能连接和智能农业。此外,ICT、人工智能、物联网、GIS、5G和智能电网等技术可以适应,提出了涵盖农业、教育、交通、卫生和基础设施的智慧村概念。然而,缺乏网络合作、筹集资金困难以及向低碳经济转型是斯里兰卡实施智慧村面临的主要挑战
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引用次数: 0
Synergy between blockchain and circular economy in improving construction waste management: a literature review 区块链与循环经济在改善建筑垃圾管理中的协同作用:文献综述
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.82
H.S.N.M. Jayarathna, Blsh Perera, A. Atapattu, M. Rodrigo
The inverse relationship between the development of the construction sector and the preservation of the ecosphere is highly manifested by the excessive waste products resulting from the construction processes that are irrepressible by the existing waste management practices. Research has been conducted on utilising smart technologies such as blockchain technology and modern concepts such as the circular economy (CE) in enlightening waste management practices. Yet, the applicability of intervening the synergy of the two concepts of “blockchain-circular economy” is not adequately addressed in the existing literature from the perspective of effective construction waste management. Therefore, this study aimed at identifying the applicability of blockchain technology and circular economy in enhancing the effectiveness of construction waste management. Accordingly, a comprehensive literature review was conducted on the existing research on the enablers, barriers and strategies for the integration of the blockchain-circular economy, blockchain-waste management, and circular economy-waste management. The collected data were analysed using content analysis. The findings suggested that enablers such as supportive legislations and sustainability increments, barriers such as risks and lack of knowledge, and strategies such as introducing regulatory standards and adaption to technologies are common for the integration of the concepts. Accordingly, this study reveals the potential of assessing the practicability of integrating blockchain, circular economy and waste management in a common platform to establish resource optimisation in the construction sector
建筑部门的发展与生态圈的保护之间的反比关系高度体现在建筑过程中产生的过多的废物,而这些废物是现有废物管理做法所无法抑制的。研究利用区块链技术等智能技术和循环经济等现代概念来启发废物管理实践。然而,现有文献并未从建筑垃圾有效管理的角度充分解决干预“区块链-循环经济”两个概念协同作用的适用性问题。因此,本研究旨在确定区块链技术和循环经济在提高建筑垃圾管理有效性方面的适用性。据此,对区块链-循环经济、区块链-废物管理和循环经济-废物管理整合的推动因素、障碍和策略的现有研究进行了全面的文献综述。采用内容分析法对收集的数据进行分析。研究结果表明,支持性立法和可持续性增量等推动因素、风险和知识缺乏等障碍以及引入监管标准和适应技术等战略对于概念的整合是常见的。因此,本研究揭示了评估将区块链、循环经济和废物管理整合在一个共同平台上以建立建筑部门资源优化的可行性的潜力
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引用次数: 0
Applicability of drive-thru banking facility for the new normal setup: a case of covid-19 pandamic in Sri Lanka 免下车银行便利在新常态下的适用性:斯里兰卡的covid-19大流行案例
Pub Date : 2023-07-21 DOI: 10.31705/wcs.2023.17
W. Fernando, P. Sridarran, Y.J.M. Yatawatta
Banks play an important role in economic growth and social welfare enhancement. However, the COVID-19 epidemic had an unanticipated significant impact on enterprises and organisations. Nonetheless, due to the crucial nature of their services, banks should continue to operate. As a result, to increase efficiency and profitability, the banking industry has embraced cutting-edge technology and access techniques. One of the most popular methods in the worldwide banking sector is drive-thru banking. However, in Sri Lanka, no particular emphasis has been paid to this type of facility, and there has been no adequate study on this topic addressing the applicability of drive-thru banking facility. A detailed literature analysis was conducted to review the concept and important components of drive-thru banking, as well as elements of the banking business globally and regarding to the Sri Lanka. Case studies and a survey were used to continue the study using the qualitative research approach. The study examined how each of the implementation factors, such as enablers, barriers, benefits, limitations, requirements, and customer perspectives on this facility, affected the applicability. Accordingly, certain factors such as high initial costs, supplier and maintenance constraints, carparking limitations, queue control, and accessibility need to be addressed. The study concludes that by considering these implementation variables, drive-thru banking can yield positive outcomes for both customers and bankers. The study recommends that banks in Sri Lanka explore the potential of drive-thru banking facilities and adopt them as a means of improving their services and meeting customer needs in a changing landscape.
银行在促进经济增长和提高社会福利方面发挥着重要作用。然而,新冠肺炎疫情给企业和组织带来了意想不到的重大影响。尽管如此,由于其服务的关键性质,银行应该继续运营。因此,为了提高效率和盈利能力,银行业采用了尖端技术和接入技术。全球银行业最流行的一种方式是“得来速”银行业务。然而,在斯里兰卡,没有特别强调这种类型的设施,也没有对这一主题进行适当的研究,以解决免下车银行设施的适用性问题。进行了详细的文献分析,以审查的概念和重要组成部分的得来速银行业务,以及全球银行业务的要素和关于斯里兰卡。案例研究和调查被用来继续使用定性研究方法的研究。该研究检查了每个实现因素,如促成因素、障碍、好处、限制、需求和客户对该设施的看法,是如何影响适用性的。因此,某些因素,如高初始成本,供应商和维护约束,停车限制,队列控制和可达性需要解决。该研究的结论是,通过考虑这些实施变量,得来速银行可以为客户和银行家带来积极的结果。该研究建议斯里兰卡的银行探索“得来速”银行设施的潜力,并将其作为在不断变化的环境中改善服务和满足客户需求的一种手段。
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引用次数: 0
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11th World Construction Symposium - 2023
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