In December 2019, The Ministry of Education, Culture, Sports, Science and Technology of Japan announced the GIGA (Global and Innovation Gateway for All) school concept. The aim is to optimize education for each and every child by providing a terminal and a high-speed, large-capacity communication network. To achieve this goal there have been various initiatives across Japan. A demonstration experiment of remote classes using a high-speed network was conducted between Kyoto Institute of Technology (KIT) and Kyoto Prefectural Toba High School. This paper reports the effects and problems of the demonstration experiment.
{"title":"Report of a Cooperative High School and University Class using High-speed Network","authors":"Hiromi Yamaoka, Hideo Masuda, Tsuyoshi Akiyama","doi":"10.1145/3419944.3441172","DOIUrl":"https://doi.org/10.1145/3419944.3441172","url":null,"abstract":"In December 2019, The Ministry of Education, Culture, Sports, Science and Technology of Japan announced the GIGA (Global and Innovation Gateway for All) school concept. The aim is to optimize education for each and every child by providing a terminal and a high-speed, large-capacity communication network. To achieve this goal there have been various initiatives across Japan. A demonstration experiment of remote classes using a high-speed network was conducted between Kyoto Institute of Technology (KIT) and Kyoto Prefectural Toba High School. This paper reports the effects and problems of the demonstration experiment.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131407962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hiroki Kashiwazaki, Takuro Ozaki, H. Shimada, Y. Komiya, E. Sakane, Kazuhiro Mishima, Shiu Sakashita, N. Yamai, Yoshiaki Kitaguchi, Kensuke Miyashita
Various rally events in Japan were canceled or postponed since mid-February 2020 due to the impact of the new coronavirus COVID-19 which was confirmed in late 2019. In Japan, February and March are the months when many conferences and research meetings are held. The authors were key-persons to bring the conference/research meeting online from late February to mid-March. Over 100 to 1,000 participants attended each conference. Each conference consists of a single session to a maximum of 13 parallel sessions. This paper discusses the prospect of the conference and summarizes the decision-making process and technical decisions of the conferences.
{"title":"Japanese Activities to bring online academic meetings against COVID-19: How We Learned to Stop Worrying and Love the Online Meetings","authors":"Hiroki Kashiwazaki, Takuro Ozaki, H. Shimada, Y. Komiya, E. Sakane, Kazuhiro Mishima, Shiu Sakashita, N. Yamai, Yoshiaki Kitaguchi, Kensuke Miyashita","doi":"10.1145/3419944.3441174","DOIUrl":"https://doi.org/10.1145/3419944.3441174","url":null,"abstract":"Various rally events in Japan were canceled or postponed since mid-February 2020 due to the impact of the new coronavirus COVID-19 which was confirmed in late 2019. In Japan, February and March are the months when many conferences and research meetings are held. The authors were key-persons to bring the conference/research meeting online from late February to mid-March. Over 100 to 1,000 participants attended each conference. Each conference consists of a single session to a maximum of 13 parallel sessions. This paper discusses the prospect of the conference and summarizes the decision-making process and technical decisions of the conferences.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130253582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The modern board game scene has exploded in popularity in recent years. Many games are released every year and have a wide range of size and rules complexity. I have found that having a small supply of these modern games has been an invaluable relationship building tool. As an IT consultant for a mid-sized department I have a open policy to play games over lunch with anyone who requests a game. I keep a curated supply of games that take 15-45 minutes in my office. These games have led to many sessions playing and chatting with the professors and grad students in my department. As a new employee these sessions helped me establish peoples names and responsibilities, but they also have allowed me to form friendships and a welcome decompression time in the middle of the day. My talk will be focused on the above with more specifics of how I make it work in practice.
{"title":"Board Games As Relationship Building Tools","authors":"Kevin Tschopik","doi":"10.1145/3419944.3441224","DOIUrl":"https://doi.org/10.1145/3419944.3441224","url":null,"abstract":"The modern board game scene has exploded in popularity in recent years. Many games are released every year and have a wide range of size and rules complexity. I have found that having a small supply of these modern games has been an invaluable relationship building tool. As an IT consultant for a mid-sized department I have a open policy to play games over lunch with anyone who requests a game. I keep a curated supply of games that take 15-45 minutes in my office. These games have led to many sessions playing and chatting with the professors and grad students in my department. As a new employee these sessions helped me establish peoples names and responsibilities, but they also have allowed me to form friendships and a welcome decompression time in the middle of the day. My talk will be focused on the above with more specifics of how I make it work in practice.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128683700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Last year's panel generated a number of positive requests to continue our conversation in future conferences, and so we are once again offering a panel presentation and discussion on the subject of mental health in the workplace. Everyone has their own personal struggles; many of us have diagnosed mental health issues; and still too many have genuine health issues that remain undiagnosed. The good news is that there seems to be more open conversation around the issue of mental health within the workplace. However, we still have a ways to go, and many of us still find ourselves powering through our days without support, either because we don't think we need it, don't know how to request it, or because none exists. Maybe there's a better approach. This panel will once again be comprised of members of the SIGUCCS community who experience some form of mental health issue that has impacted their professional (and personal) lives. We will also have the perspective of a supervisor who has worked closely with one of his direct reports in order to accommodate their related needs. We'll spend our presentation time talking about how these conditions manifested themselves, their impact on our work, and how they were or are being addressed. We'll also talk about the importance of support structures in the workplace and how to seek them out. The remaining half of our time will be for open discussion: questions for members of the panel, or an opportunity for participants to share their own experiences. Please join in what we hope to be a safe environment for an important conversation.
{"title":"Mental Health in the Workplace: A Continuing Conversation","authors":"R. Chapman, Max Cohen, Beth Lynn Nolen","doi":"10.1145/3419944.3440728","DOIUrl":"https://doi.org/10.1145/3419944.3440728","url":null,"abstract":"Last year's panel generated a number of positive requests to continue our conversation in future conferences, and so we are once again offering a panel presentation and discussion on the subject of mental health in the workplace. Everyone has their own personal struggles; many of us have diagnosed mental health issues; and still too many have genuine health issues that remain undiagnosed. The good news is that there seems to be more open conversation around the issue of mental health within the workplace. However, we still have a ways to go, and many of us still find ourselves powering through our days without support, either because we don't think we need it, don't know how to request it, or because none exists. Maybe there's a better approach. This panel will once again be comprised of members of the SIGUCCS community who experience some form of mental health issue that has impacted their professional (and personal) lives. We will also have the perspective of a supervisor who has worked closely with one of his direct reports in order to accommodate their related needs. We'll spend our presentation time talking about how these conditions manifested themselves, their impact on our work, and how they were or are being addressed. We'll also talk about the importance of support structures in the workplace and how to seek them out. The remaining half of our time will be for open discussion: questions for members of the panel, or an opportunity for participants to share their own experiences. Please join in what we hope to be a safe environment for an important conversation.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126946104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jeffrey Kontio, Robert G. Fricke, Brandon Hopkins, Nicholas Hardy
The drive for both diversity and Inclusion has become more and more central to the core values of many instructional institutions throughout the world. Until recently, many LGBTQ+ people felt the need to hide who they were. As a somewhat invisible minority status it was often difficult to participate in many of the personal discussions that our “straight” co-workers regularly engaged in; finding ways to still converse without giving away our secret. It is those tough and, frankly, scary conversations that are so very important to not only our own psyche, but also for those around us. In this facilitated discussion we will open the floor to the topics of LGBTQ+ inclusion in the workplace, coming out to coworkers, what it means to be an ally, and much more. This will be a welcoming and affirming environment, regardless of where you are on the spectrum. Let's have an open and candid conversation of our experiences be you LGBTQ+ or not!
{"title":"Out in Tech: An Open Discussion About Inclusive Workspaces","authors":"Jeffrey Kontio, Robert G. Fricke, Brandon Hopkins, Nicholas Hardy","doi":"10.1145/3419944.3441164","DOIUrl":"https://doi.org/10.1145/3419944.3441164","url":null,"abstract":"The drive for both diversity and Inclusion has become more and more central to the core values of many instructional institutions throughout the world. Until recently, many LGBTQ+ people felt the need to hide who they were. As a somewhat invisible minority status it was often difficult to participate in many of the personal discussions that our “straight” co-workers regularly engaged in; finding ways to still converse without giving away our secret. It is those tough and, frankly, scary conversations that are so very important to not only our own psyche, but also for those around us. In this facilitated discussion we will open the floor to the topics of LGBTQ+ inclusion in the workplace, coming out to coworkers, what it means to be an ally, and much more. This will be a welcoming and affirming environment, regardless of where you are on the spectrum. Let's have an open and candid conversation of our experiences be you LGBTQ+ or not!","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122408300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The transition to remote work was a slow one for our campus. Our employees are unionized and our human resources department values hours in the office. Last year, our department piloted a program where employees could get permission to work from home on a sporadic basis. In March 2020, New York State’s mandated closing of our campus transformed all of our employees into remote workers. In this presentation, we will describe the hasty escalation to occasional work from home situations to fully remote teams. Topics include communication tools, business continuity. accountability, time management, tracking employee performance, and team cohesiveness and morale.
{"title":"Leading Diverse Teams During Transitions to Remote Work","authors":"L. Fox, Shawn M. Plummer","doi":"10.1145/3419944.3441165","DOIUrl":"https://doi.org/10.1145/3419944.3441165","url":null,"abstract":"The transition to remote work was a slow one for our campus. Our employees are unionized and our human resources department values hours in the office. Last year, our department piloted a program where employees could get permission to work from home on a sporadic basis. In March 2020, New York State’s mandated closing of our campus transformed all of our employees into remote workers. In this presentation, we will describe the hasty escalation to occasional work from home situations to fully remote teams. Topics include communication tools, business continuity. accountability, time management, tracking employee performance, and team cohesiveness and morale.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115313375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Takahiro Nemoto, Kazuhiro Mishima, Yoichi Hagiwara, T. Tsujisawa
The Internet and information systems have been used widely as part of the social infrastructure. With the commoditization of these technologies, the importance of human resources to handle them is increasing day by day. However, there are not enough infrastructure engineers to handle information infrastructure, so the development of these professionals is an urgent necessity. Universities also have a variety of information systems, and by effectively utilizing these systems, advanced research and education can be carried out. The Information Center is an organization that promotes the operation and utilization of these information systems. The Tokyo University of Agriculture and Technology Information Media Center (IMC) operates the university’s information infrastructure, and in conjunction with this, it also provides education on the effective use of information infrastructure. First of all, there is an information orientation as a basic education program for freshman. This program is conducted at the beginning of the new semester to educate students on the use of the university’s information system and information ethics. It is also considered that the role of a science and technology university is to develop engineers who support information systems as a social infrastructure. Therefore, IMC provides an educational program for the development of infrastructure engineers, which is separate from the regular curriculum of our university. In this program seminar-style classes are held with exercises covering a wide range of content in keywords such as Internet technology, cloud computing, server operation technology, and security. In addition, this program is based on a program that has been developed for working people outside the university and is being implemented as the original program for the university with advanced content. Our students belong to their own specialties, such as engineering and agriculture, but by providing other programs for these students we can develop a wide variety of human resources by acquiring knowledge of information technology, not only in their own specialties but also in a wide range of fields. This paper outlines these two programs that IMC provides as programs mainly for students. This paper will help to consider the human resource development programs that can be implemented in universities, from basic programs to practical and advanced programs.
{"title":"Introduction of the Basic Human Resource Development Program for Freshman and the Practical Professional Development Program for Current Students at Tokyo University of Agriculture and Technology","authors":"Takahiro Nemoto, Kazuhiro Mishima, Yoichi Hagiwara, T. Tsujisawa","doi":"10.1145/3419944.3441169","DOIUrl":"https://doi.org/10.1145/3419944.3441169","url":null,"abstract":"The Internet and information systems have been used widely as part of the social infrastructure. With the commoditization of these technologies, the importance of human resources to handle them is increasing day by day. However, there are not enough infrastructure engineers to handle information infrastructure, so the development of these professionals is an urgent necessity. Universities also have a variety of information systems, and by effectively utilizing these systems, advanced research and education can be carried out. The Information Center is an organization that promotes the operation and utilization of these information systems. The Tokyo University of Agriculture and Technology Information Media Center (IMC) operates the university’s information infrastructure, and in conjunction with this, it also provides education on the effective use of information infrastructure. First of all, there is an information orientation as a basic education program for freshman. This program is conducted at the beginning of the new semester to educate students on the use of the university’s information system and information ethics. It is also considered that the role of a science and technology university is to develop engineers who support information systems as a social infrastructure. Therefore, IMC provides an educational program for the development of infrastructure engineers, which is separate from the regular curriculum of our university. In this program seminar-style classes are held with exercises covering a wide range of content in keywords such as Internet technology, cloud computing, server operation technology, and security. In addition, this program is based on a program that has been developed for working people outside the university and is being implemented as the original program for the university with advanced content. Our students belong to their own specialties, such as engineering and agriculture, but by providing other programs for these students we can develop a wide variety of human resources by acquiring knowledge of information technology, not only in their own specialties but also in a wide range of fields. This paper outlines these two programs that IMC provides as programs mainly for students. This paper will help to consider the human resource development programs that can be implemented in universities, from basic programs to practical and advanced programs.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127080910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Does your college/university say one of its core values is diversity, equity, and inclusion? If so, is the IT they are using equitable and inclusive for usage by diverse populations of users? The evidence suggests “no” — and in this talk, we will consider how to address this problem by answering the following questions: How can IT professionals assess whether their IT supports diverse users? And if they find problems, how can they fix them? Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal in software, web apps, websites, and so on, what is often needed is a systematic inspection method to assess IT's support for diverse populations. To help fill this gap, we developed GenderMag, a method for finding and fixing “gender inclusivity bugs” — gender biases in IT interfaces and workflows. We then introduced InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for other dimensions of diversity. In this talk, we present the latest GenderMag results, what OSU's IT professionals are doing with it, and provide a glimpse into the future by briefly introducing InclusiveMag and our early experiences with it.
{"title":"From GenderMag to InclusiveMag:: A Journey for University IT","authors":"M. Burnett","doi":"10.1145/3419944.3440725","DOIUrl":"https://doi.org/10.1145/3419944.3440725","url":null,"abstract":"Does your college/university say one of its core values is diversity, equity, and inclusion? If so, is the IT they are using equitable and inclusive for usage by diverse populations of users? The evidence suggests “no” — and in this talk, we will consider how to address this problem by answering the following questions: How can IT professionals assess whether their IT supports diverse users? And if they find problems, how can they fix them? Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal in software, web apps, websites, and so on, what is often needed is a systematic inspection method to assess IT's support for diverse populations. To help fill this gap, we developed GenderMag, a method for finding and fixing “gender inclusivity bugs” — gender biases in IT interfaces and workflows. We then introduced InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for other dimensions of diversity. In this talk, we present the latest GenderMag results, what OSU's IT professionals are doing with it, and provide a glimpse into the future by briefly introducing InclusiveMag and our early experiences with it.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"278 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132797984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Is it possible to plan, schedule, and execute a document migration of over 350 support articles in a six-month timeframe with one dedicated full-time staff and a part-time student worker assigned to the task? And is it possible to do the migration work while encountering a pandemic situation which no one had planned for in our lifetime? The Help and How articles at Oregon Health and Science University's Information Technology Group were migrated from an aging Content Management System (CMS) into a modern platform. This migration was completed with minimal allocated resources. This presentation covers the importance of planning, placing trust in colleagues, adopting a Skunkworks mindset, and staying resilient for ensuring a successful project outcome.
是否有可能在6个月的时间内计划、安排和执行超过350篇支持文章的文档迁移，并指派一名专门的全职员工和一名兼职学生来完成这项任务?在遇到我们有生之年都未曾预料到的大流行病时，是否有可能进行移徙工作?俄勒冈健康与科学大学(Oregon Health and Science University)信息技术组的Help和How文章从一个老化的内容管理系统(CMS)迁移到一个现代平台。这次迁移是用最少的分配资源完成的。本演讲涵盖了计划的重要性，信任同事，采用臭鼬工厂的思维方式，并保持弹性，以确保成功的项目结果。
{"title":"Good Migrations: Finding New Home for Support Articles, Done with Minimum Resources","authors":"Mo Nishiyama","doi":"10.1145/3419944.3441221","DOIUrl":"https://doi.org/10.1145/3419944.3441221","url":null,"abstract":"Is it possible to plan, schedule, and execute a document migration of over 350 support articles in a six-month timeframe with one dedicated full-time staff and a part-time student worker assigned to the task? And is it possible to do the migration work while encountering a pandemic situation which no one had planned for in our lifetime? The Help and How articles at Oregon Health and Science University's Information Technology Group were migrated from an aging Content Management System (CMS) into a modern platform. This migration was completed with minimal allocated resources. This presentation covers the importance of planning, placing trust in colleagues, adopting a Skunkworks mindset, and staying resilient for ensuring a successful project outcome.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124899807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Email is a traditional but still important global communication tool. An email address is a kind of personal identifier, and email addresses printed on publications require persistent reachability. Kyushu University provides a university-wide email service, Primary Mail Service, and assigns a Primary Mail Address for each member. Divisions of the university additionally operate individual email services for their internet subdomains and administer member email addresses. Since email is a major means of cyberattacks nowadays, the secure operation of an email server demands considerable effort and high skill. This article describes a challenge at Kyushu University for consolidating individual email services. Since 2018, the Primary Mail Service has been operated using Microsoft’s cloud service, Exchange Online, which supports multiple internet domains on a tenant. The approach employed is registering divisional subdomains to the tenant and configuring forwarding addresses from addresses of the subdomains to the Primary Mail Addresses or external addresses. A desirable scheme is for each domain administrator to manage forwarding addresses of the domain, but Exchange Online is unable to delegate administration to the domains. To overcome this, a system was designed and developed for domain administrators to create, read, update, and delete forwarding addresses. Beginning in July 2020, a new service to import divisional domains was offered. We are now planning measures for promoting the consolidation of individual email services.
{"title":"Challenge for Consolidation of Individual Email Services into a Cloud Service","authors":"Takao Shimayoshi, Y. Kasahara, Naomi Fujimura","doi":"10.1145/3419944.3441170","DOIUrl":"https://doi.org/10.1145/3419944.3441170","url":null,"abstract":"Email is a traditional but still important global communication tool. An email address is a kind of personal identifier, and email addresses printed on publications require persistent reachability. Kyushu University provides a university-wide email service, Primary Mail Service, and assigns a Primary Mail Address for each member. Divisions of the university additionally operate individual email services for their internet subdomains and administer member email addresses. Since email is a major means of cyberattacks nowadays, the secure operation of an email server demands considerable effort and high skill. This article describes a challenge at Kyushu University for consolidating individual email services. Since 2018, the Primary Mail Service has been operated using Microsoft’s cloud service, Exchange Online, which supports multiple internet domains on a tenant. The approach employed is registering divisional subdomains to the tenant and configuring forwarding addresses from addresses of the subdomains to the Primary Mail Addresses or external addresses. A desirable scheme is for each domain administrator to manage forwarding addresses of the domain, but Exchange Online is unable to delegate administration to the domains. To overcome this, a system was designed and developed for domain administrators to create, read, update, and delete forwarding addresses. Beginning in July 2020, a new service to import divisional domains was offered. We are now planning measures for promoting the consolidation of individual email services.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"163 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122868609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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