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PENGARUH PEMASARAN RELASIONAL TERHADAP LOYALITAS PELANGGAN PADA PT NAGAMAS MITRA SEJATI TEGAL 关系营销对客户忠诚度的影响,对PT NAGAMAS TEGAL真正的合作伙伴的影响
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11928
N. Kamaluddin, Ari Susantiaji, Siti Amalia
Relational marketing is one of the marketing strategies used by companies to maintain good long-term relationships with customers. This study aims to determine the partial and simultaneous effect of trust, commitment, and communication variables on customer loyalty at PT Nagamas Mitra Sejati Tegal. Methods of data collection using observation, questionnaires, and literature study. In this study, the population is consumers who have purchased a Honda motorcycle at PT Nagamas Mitra Sejati Tegal in January 2021, as many as 132 consumers. The sampling technique used was accidental random sampling with a sample size of 100 respondents. The analysis technique of the data used quantitative qualitative and then analyzed with multiple regression analysis techniques. Hypothesis testing using a t-test shows that partially the three independent variables studied affect the dependent variable. Then through the f test, the three independent variables simultaneously affect the dependent variable, namely customer loyalty. The conclusion is that partially and simultaneously, the variables of relational marketing, which consist of trust, commitment, and communication, influence customer loyalty at PT Nagamas Mitra Sejati Tegal. The dominant factor influencing customer loyalty at PT Nagamas Mitra Sejati Tegal is communication.
关系营销是企业用来与客户保持长期良好关系的营销策略之一。本研究旨在确定信任、承诺和沟通变量对PT Nagamas Mitra Sejati legal客户忠诚度的部分和同时影响。采用观察法、问卷调查法和文献研究法收集资料。在这项研究中,人口是在2021年1月在PT Nagamas Mitra Sejati Tegal购买本田摩托车的消费者,多达132名消费者。使用的抽样技术是随机抽样,样本量为100人。数据的分析技术采用定量定性,再采用多元回归分析技术进行分析。使用t检验的假设检验表明,所研究的三个自变量部分影响因变量。然后通过f检验,三个自变量同时影响因变量,即顾客忠诚度。结论是,部分和同时,关系营销的变量,包括信任,承诺和沟通,影响客户忠诚在PT Nagamas Mitra Sejati Tegal。影响PT Nagamas Mitra Sejati legal客户忠诚度的主要因素是沟通。
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引用次数: 0
PENGARUH DEWAN KOMISARIS, DEWAN PENGAWAS SYARIAH, FINANCING TO DEPOSIT RATIO (FDR), DAN UKURAN PERUSAHAAN TERHADAP PROFITABILITAS. 监督委员会、伊斯兰教法监督委员会、存款基金(FDR)的影响,以及企业盈利能力的衡量。
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11865
Raka Dwi Pangestu, S. Santoso
This study aims to determine the effect of the board of commissioners, sharia supervisory board, financing to deposit ratio, and company size on profitability as proxied by ROA (Return On Assets) in Islamic commercial bank companies registered with the Financial Services Authority for the period 2014-2018. The sampling technique used is the purposive sampling technique to obtain a sample of 14 companies with 70 observations. The data analysis technique used is multiple linear regression analysis with the help of the SPSS program. This study indicates that the variables of the board of commissioners, sharia supervisory board, and financing to deposit ratio do not affect profitability. However, another variable, namely the size of the company, has a positive effect on profitability.
本研究旨在确定2014-2018年期间在金融服务管理局注册的伊斯兰商业银行公司的董事会、伊斯兰教法监事会、融资与存款比率和公司规模对ROA(资产回报率)所代表的盈利能力的影响。使用的抽样技术是有目的的抽样技术,以获得14家公司的70个观察值的样本。使用的数据分析技术是在SPSS程序的帮助下进行多元线性回归分析。本研究表明,监事会、教法监事会、融资存款比等变量对盈利能力没有影响。然而,另一个变量,即公司的规模,对盈利能力有积极的影响。
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引用次数: 0
ANALYSIS OF FINANCIAL DISTRESS IN TRANSPORTATION COMPANIES WITH THE ALTMAN Z-SCORE APPROACH 用altman z-score方法分析运输公司的财务困境
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11861
A. Irawan, Adi Prasetyo, Dwi Irawan
This study aims to analyze the potential for bankruptcy of companies in the public transportation sub-sector listed on the Indonesia Stock Exchange using the Altman Z-score model approach. The population of this study are transportation companies listed on the Indonesia Stock Exchange for the 2017-2019 period, the sample is only taken from the 3 largest transportation companies operating on land, sea and air. The results of calculations using the Altman Zscore method show that there is one company that is prone to bankruptcy. A business that is expected to go bankrupt in the year under review does not mean it will go bankrupt, it is just a warning to the business about the state of the business so that it can anticipate the most likely losses.
本研究旨在利用Altman Z-score模型方法分析在印度尼西亚证券交易所上市的公共交通子行业公司破产的可能性。本研究的人口是2017-2019年期间在印度尼西亚证券交易所上市的运输公司,样本仅取自陆上,海上和空中运营的3家最大的运输公司。使用Altman Zscore方法计算的结果表明,有一家公司容易破产。一项业务在审查年度内预计会破产,并不意味着它会破产,它只是对业务状况的警告,以便它可以预测最可能的损失。
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引用次数: 2
ANALISIS PEMBANGUNAN INSFRASTRUKTUR DAERAH TERHADAP PENDAPATAN ASLI DAERAH 区域结构建设与区域原始收入的分析
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11926
Lilis Setyowati, Lukman Ary Himawan
The purpose of this study is to analyze the long-term and short-term between road infrastructure development, tourism infrastructure development, health infrastructure development, and trade infrastructure development to local revenue in Semarang City. The method used in determining the sample is cluster random sampling. The data is obtained from local revenue and infrastructure development expenditures for eight years, namely from 2012-2019. The results show that health infrastructure development and trade infrastructure development in the long and short term contribute more and affect local revenue. In contrast, road infrastructure development and tourism infrastructure development do not contribute and do not affect local revenue.
本研究的目的是分析三宝垄市道路基础设施发展、旅游基础设施发展、卫生基础设施发展和贸易基础设施发展对地方财政收入的长期和短期影响。确定样本的方法是整群随机抽样。这些数据来自2012-2019年8年的地方收入和基础设施发展支出。结果表明,卫生基础设施发展和贸易基础设施发展在长期和短期内贡献更大,影响地方财政收入。相比之下,道路基础设施发展和旅游基础设施发展既不贡献也不影响地方收入。
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引用次数: 0
COMPANY SIZE, MANAGERIAL, INTITUTIONAL OWNERSHIP AND ENVIRONMENTAL PERFORMANCE ON CORPORATE SOCIAL RESPONSIBILITY DISCLOSURES 公司规模、管理层、机构所有权和环境绩效对企业社会责任披露的影响
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11863
Liana Mariam Ulfa, S. Azizah, Ira Hapsari
The purpose of this study is to empirically prove the effect of firm size, board size, institutional ownership, and managerial ownership on CSR disclosure. The sample in this study were mining companies listed on the Indonesia Stock Exchange in 2015-2019 using the purposive sampling method. Based on the criteria, there were 67 samples of research data. The data analysis technique used in this research is descriptive statistical analysis, classical assumption test, multiple linear regression analysis, and hypothesis testing. This study shows that, partially, company size, institutional ownership, and managerial ownership do not affect CSR disclosure. Meanwhile, the environmental performance has a positive effect on CSR disclosure
本研究的目的是实证证明公司规模、董事会规模、机构所有权和管理层所有权对企业社会责任披露的影响。本研究的样本为2015-2019年在印尼证券交易所上市的矿业公司,采用目的抽样方法。根据标准,共有67个研究数据样本。本研究使用的数据分析技术是描述性统计分析、经典假设检验、多元线性回归分析和假设检验。本研究表明,公司规模、机构所有权和管理层所有权对企业社会责任披露没有部分影响。同时,环境绩效对企业社会责任披露具有正向影响
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引用次数: 0
PENGARUH PROFITABILITAS, KEBIJAKAN HUTANG, LIKUIDITAS, DAN KEPEMILIKAN INSTITUSIONAL TERHADAP KEBIJAKAN DIVIDEN 盈利能力、债务政策、流动性和机构所有权对股利政策的影响
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11864
Eri Septika, Rina Mudjiyanti, E. Hariyanto, Hardiyanto Wibowo
Tujuan penelitian ini untuk mengetahui pengaruh profitabilitas, kebijakan hutang, likuiditas, dan Kepemilikan Institusional terhadap kebijakan dividen. Sampel dalam penelitian ini adalah perusahaan Food And Beverage yang terdaftar di Bursa Efek Indonesia Periode (2015-2019). Pemili0068an sampel dalam penelitian ini dilakukan dengan purposive sampling dan didapatkan sebanyak 59 sampel observasi.Teknik analisis data yang digunakan dalam penelitian ini yaitu analisis regresi linear berganda, dan uji hipotesis. Hasil analisis menunjukan bahwa profitabilitas berpengaruh positif terhadap kebijakan dividen, kebijakan hutang berpengaruh positif terhadap kebijakan dividen, likuiditas tidak berpengaruh terhadap kebijakan dividen, dan kepemilikan institusional tidak berpengaruh terhadap kebijakan dividen.
本研究的目的是确定盈利能力、债务、流动性和机构所有权对股利政策的影响。本研究的样本是印尼证券交易所(2017 -2019)注册的食品和石油公司。本研究采用采样方法进行的样品,获得了59个观察样本。本研究采用的数据分析技术,即多元线性回归分析和假设测试。分析表明,盈利能力对股利政策有积极的影响,债务政策对股息政策有积极的影响,流动性对股息政策没有影响,机构所有权对股息政策也没有影响。
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引用次数: 1
PENERAPAN STANDAR AKUNTANSI PEMERINTAH, TEKNOLOGI INFORMASI, PENGENDALIAN INTERN, DAN MOTIVASI KERJA TERHADAP KUALITAS LAPORAN KEUANGAN 政府会计标准的应用、信息技术、内部控制和财务报表质量的动机
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11909
Meliana Rahmawati, Rina Trisnawati
This study analyzes the effect of applying government accounting standards, the use of information technology, internal control systems, and work motivation on the quality of financial reports. The sample in this study was 19 Dinas in the Boyolali Regency. Methods of data collection by using a questionnaire to 52 respondents from the finance department. The sampling technique used was convenience sampling with a questionnaire. The data analysis technique used to test the hypothesis in this study is multiple linear regression analysis with the help of the SPSS program. This study indicates that government accounting standards, the use of information technology, and work motivation do not affect the quality of financial reports, while the internal control system affects the quality of financial reports.
本研究分析了政府会计准则的应用、信息技术的使用、内部控制制度和工作动机对财务报告质量的影响。本研究的样本是Boyolali摄政时期的19个Dinas。数据收集方法采用问卷调查的方式对来自财务部门的52名受访者进行调查。使用的抽样技术是方便抽样和问卷调查。在本研究中,用于检验假设的数据分析技术是借助SPSS程序进行多元线性回归分析。本研究表明,政府会计准则、信息技术的使用和工作动机对财务报告质量没有影响,而内部控制制度对财务报告质量有影响。
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引用次数: 0
ANALISIS PELAKSANAAN KEWAJIBAN ATAS PAJAK PENGHASILAN PASAL 21 PADA RUMAH SAKIT X DI KLATEN-JAWA TENGAH 分析了中爪哇省X医院履行所得税第21条的义务
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11943
Nila Nurma Ningsih, Diska Arliena Hafni
The purpose of research is to analyze the implementation of the obligations of Hospital X in Klaten on income tax Article 21. This study employed a qualitative research method using a descriptive approach. There were used primary data and secondary data. The data were collected by through observation, interviews and documentation. The data analysis techniques used were descriptive analysis and comparative analysis. The results of this study indicated that during 2017 until 2019, Hospital X carried out its obligations for income tax article 21 quite well, although in some cases, there were still errors. Based on the activities of calculating and withholding Article 21 Income Tax, Hospital X was still not in accordance with the tax law. In contrast to the calculation and withholding of Article 21 Income Tax, the activities of depositing and reporting taxes at Hospital X during 2017 until 2019 had carried out their obligations on time and in accordance with existing rules or laws.
本研究的目的是分析克拉滕市X医院在所得税第21条上的义务执行情况。本研究采用定性研究方法,采用描述性研究方法。使用了一手数据和二次数据。通过观察、访谈和文献资料收集数据。使用的数据分析技术为描述性分析和比较分析。本研究结果表明,在2017年至2019年期间,X医院很好地履行了所得税第21条的义务,尽管在某些情况下仍然存在错误。从计算代扣代缴第二十一条所得税的行为来看,X医院仍不符合税法规定。与第21条所得税的计算和代扣代缴相比,2017年至2019年期间在X医院的纳税代缴和申报活动按时并按照现行法规或法律履行了义务。
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引用次数: 3
ANALISIS FAKTOR- FAKTOR FINANCIAL DISTRESS FOOD AND BAVERAGE’S COMPANIES 分析食品和食品公司财务困境的方方面面
Pub Date : 2021-10-10 DOI: 10.30595/raar.v1i2.11942
P. Permatasari, Totok Susilo Pammuji Nugroho
This study aims to examine the effect of profitability, liquidity, leverage and growth ratio on financial distress in food and beverage companies listed on the Indonesia Stock Exchange in 2018 and 2019. This type of research is quantitative. The population in this study were food and beverage companies listed on the Indonesia Stock Exchange in 2018 and 2019. The sample in this study used the purposive sampling method and obtained 10 food and beverage companies that matched the predetermined criteria. The data analysis technique used is multiple regression analysis with SPSS 16.0 program. The results showed that the liquidity and growth ratio variables had no effect on financial distress. While the profitability and leverage variables have an effect on financial distress.
本研究旨在考察2018年和2019年印尼证券交易所上市食品饮料公司的盈利能力、流动性、杠杆率和成长率对财务困境的影响。这种类型的研究是定量的。本研究的对象是2018年和2019年在印度尼西亚证券交易所上市的食品和饮料公司。本研究的样本采用目的性抽样的方法,获得了符合预定标准的10家食品饮料公司。使用的数据分析技术是用SPSS 16.0程序进行多元回归分析。结果表明,流动性和增长率变量对财务困境没有影响。而盈利能力和杠杆变量对财务困境有影响。
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引用次数: 1
PENGARUH PROFITABILITAS, PERTUMBUHAN PERUSAHAAN, UKURAN PERUSAHAAN DAN STRUKTUR MODAL TERHADAP NILAI PERUSAHAAN 盈利能力、企业增长、企业规模和资本结构对企业价值的影响
Pub Date : 2021-09-10 DOI: 10.30595/raar.v1i1.11720
Wina Ayu Isnaeni, S. Santoso, Erny Rachmawati, S. Santoso
The purpose of this study was to examine the effect of profitability, firm growth, firm size andcapital structure on firm value as proxied by EPS (Earning Per Share) in Islamic commercial bankcompanies registered with OJK for the 2015-2019 period. The independent variables in this studyare profitability, firm growth, firm size and capital structure, while the dependent variable is firmvalue (EPS). The population in this study were Islamic commercial banking companies in the2015-2019 period. The data collection technique used was purposive sampling, in order to obtaina sample of 11 companies with 55 data that matched the criteria. The results of this study showthat profitability has a positive effect on firm value, firm growth does not have a positive effect onfirm value, firm size has a positive effect on firm value, and capital structure has a negative effecton firm value
本研究的目的是研究2015-2019年期间在OJK注册的伊斯兰商业银行公司的盈利能力、公司增长、公司规模和资本结构对每股收益(EPS)所代表的公司价值的影响。本研究的自变量为盈利能力、企业成长、企业规模和资本结构,因变量为企业价值(EPS)。本研究的对象是2015-2019年期间的伊斯兰商业银行公司。使用的数据收集技术是有目的的抽样,以获得11家公司的样本,55个数据符合标准。研究结果表明,盈利能力对企业价值有正向影响,企业成长性对企业价值没有正向影响,企业规模对企业价值有正向影响,资本结构对企业价值有负向影响
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引用次数: 4
期刊
Review of Applied Accounting Research (RAAR)
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