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Calling for confirmation, reassurance, and direction: Investigating patient compliance after accessing a telephone triage advice service. 打电话寻求确认、安慰和指导:在获得电话分诊建议服务后调查患者的依从性。
Pub Date : 2019-12-05 DOI: 10.1002/hpm.2934
N. Siddiqui, D. Greenfield, Anthony Lawler
Understanding the influence of a telephone triage advice service (TTAS) on patients seeking care is critical to realize enhancements in patient care, functioning of emergency departments (EDs), and effectiveness of the health system. This study addresses the question: what influence does a TTAS have on a patient's attendance at an ED and the wider health system? Records from 2016 to 2017 of 12,741 calls from a national TTAS were linked to 72,577 ED presentations to a hospital in regional Australia, retrospectively. Matching criteria included patient within the hospital's statistical local area code, age, gender, and ED attendance within 8 hours of TTAS call. Five statistical analyses of the data were conducted. There were 2857 matches. TTAS patients accessing the ED had a slightly higher proportion of women and a greater proportion of children under 4 years than usual. When TTAS confirmed callers' inclination for ED care, however only up to 69% subsequently attended the ED. When TTAS redirected others initially less inclined to more urgent care, up to 62% attended the ED. TTAS empowers vulnerable patients to access appropriate and timely services and promotes clinical and functional integration of care. Improvements of TTAS can come through investigation of callers' compliance factors.
了解电话分诊建议服务(TTAS)对寻求护理的患者的影响对于实现患者护理,急诊科(EDs)的功能和卫生系统的有效性至关重要。这项研究解决了这样一个问题:TTAS对急诊科和更广泛的卫生系统的患者出诊有什么影响?2016年至2017年,来自全国TTAS的12,741个电话记录与澳大利亚地区一家医院的72,577次急诊报告相关联。匹配标准包括医院统计区号内的患者、年龄、性别和TTAS呼叫后8小时内的急诊科就诊情况。对数据进行了五次统计分析。共有2857场比赛。访问急诊科的TTAS患者中女性的比例略高,4岁以下儿童的比例高于正常情况。然而,当TTAS确认来电者倾向于急诊科护理时,只有高达69%的人随后去了急诊科。当TTAS重新引导其他人最初不太倾向于更紧急的护理时,高达62%的人去了急诊科。TTAS使弱势患者能够获得适当和及时的服务,并促进临床和功能的整合护理。可以通过对呼叫者依从性因素的调查来改进TTAS。
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引用次数: 6
A pragmatic method to compare hospital bed provision between countries and regions: Beds in the States of Australia. 比较国家和地区之间医院病床供应的实用方法:澳大利亚各州的病床。
Pub Date : 2019-12-05 DOI: 10.1002/hpm.2950
Rodney P. Jones
A simple method is presented to evaluate bed numbers between countries using a logarithmic relationship between beds per 1000 deaths and deaths per 1000 population, both of which are readily available. The method relies on the importance of the nearness to death effect. This method was tested using data from Australian States. Beds per 1000 deaths varied considerably between States. This variation reduced after adjusting for the ratio of deaths per 1000 population which is a measure of population age structure. After this adjustment, most Australian States roughly approximate to the international average for developed countries while Tasmania was shown to have a chronic bed shortage, as has been recognized for many years. The Northern Territory and the Australian Capital Territory, both of which have the youngest populations, have more beds relative to the other States. The nearness to death effect must be incorporated into capacity planning models in order to give robust estimates of future bed demand and to evaluate differences between countries and health care systems.
本文提出了一种简单的方法,利用每1000例死亡的床位数与每1000人死亡的床位数之间的对数关系来评估各国之间的床位数,这两者都是现成的。该方法依赖于临近死亡效应的重要性。使用澳大利亚各州的数据对该方法进行了测试。每1000例死亡的床位数在各国之间差别很大。在对衡量人口年龄结构的每1000人的死亡率进行调整后,这种差异减小了。经过这一调整后,澳大利亚大多数州大致接近发达国家的国际平均水平,而塔斯马尼亚显示出长期床位短缺,这是多年来公认的。北领地和澳大利亚首都领地的人口都是最年轻的,与其他州相比,它们拥有更多的床位。临近死亡效应必须纳入能力规划模型,以便对未来床位需求作出可靠的估计,并评估各国和卫生保健系统之间的差异。
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引用次数: 7
Trend analysis of medical expenses in Shenzhen after China's new health-care reforms. 新医改后深圳市医疗费用趋势分析
Pub Date : 2019-12-04 DOI: 10.1002/hpm.2951
Xueyan Liu, Qilin Zhang, Yong Xu, Xiaoyun Wu, Xiaofeng Wang
Since China initiated new health-care reforms in early 2009, a variety of measures have been implemented to slow the growth of medical expenses. This study was conducted to investigate the effect of controlling medical expenses. Based on inpatients' medical expenses at the largest tertiary hospital in Shenzhen, China, from 2009 to 2017, this study analyzed the changes in medical expenses and expense structures according to payment sources (insured or self-financed), stratifying the medical expenses according to the ICD-10 classification chapters of the principal diagnoses of the inpatients in two years (2009 and 2017) in order to control for confounding diseases. The results showed that mean inpatient expenses continued to rise from 2009 to 2017, and the expenses of the self-financed group began to exceed those of the insured group after 2011. Drug and consumable expenses were still the main factors that affected inpatient expenses, and consumable expenses remarkably increased, becoming the highest proportion of expenses. New health-care reforms were effective in controlling growing medical expenses for insured patients but did not make a significant difference in the expenses of self-financed patients. The excessive use of consumables has become a new driver of growing medical expenses.
自2009年初中国启动新的医疗改革以来,已经实施了各种措施来减缓医疗费用的增长。本研究旨在探讨控制医疗费用的效果。本研究以深圳市最大的三级医院2009 - 2017年住院患者的医疗费用为基础,根据支付来源(参保或自筹)分析住院患者的医疗费用和费用结构的变化,根据ICD-10两年内(2009年和2017年)住院患者主要诊断的分类章节对医疗费用进行分层,以控制混淆疾病。结果表明,2009 - 2017年,平均住院费用持续上升,2011年以后,自筹医疗组的住院费用开始超过参保医疗组。药品和消耗性费用仍然是影响住院费用的主要因素,消耗性费用显著增加,成为住院费用中占比最高的费用。新的保健改革有效地控制了参保患者不断增长的医疗费用,但对自费患者的费用没有产生重大影响。耗材的过度使用已成为医疗费用增长的新动力。
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引用次数: 8
An age-integrated approach to improve measurement of potential spatial accessibility to emergency medical services for urban areas. 以年龄综合方法改进城市地区紧急医疗服务的潜在空间可达性测量。
Pub Date : 2019-12-03 DOI: 10.1002/hpm.2960
Soheil Hashtarkhani, Behzad Kiani, R. Bergquist, N. Bagheri, Reza Vafaeinejad, M. Tara
OBJECTIVEThis study aimed to develop an age-included approach to measure the potential accessibility to Emergency medical services (EMS) across urban and suburban areas of Mashhad city in Iran.METHODSWe used an improved version of two-step floating catchment area (2SFCA) and enhanced 2SFCA (E2SFCA) methods to measure the potential accessibility to EMS services with inclusion of age factor. This enabled us to better model accessibility of the older population to the EMS. We used 22 800 records of EMS enquiries from July to September 2018 to evaluate and assess the potential improvement in access to the EMS with incorporating age in the model.RESULTSSuburb areas had less potential accessibility compared with central urban due to the high density of EMS stations in the city center areas. Our model showed slight improvement in potential accessibility measurement as a result of the proposed age-integrated method.CONCLUSIONAn age-integrated index of accessibility method takes into account the age distribution of the population in service area is highly associated with actual measures of accessibility to EMS services. Identifying areas with poor access to EMS will help policymakers to design better policy planning to allocate resources and improve provision of EMS services.
目的:本研究旨在制定一种包括年龄在内的方法来衡量伊朗马什哈德市城市和郊区紧急医疗服务(EMS)的潜在可及性。方法采用改进的两步浮动集水区(2SFCA)和增强的2SFCA (E2SFCA)方法,结合年龄因素对EMS服务的潜在可达性进行测量。这使我们能够更好地模拟老年人口对EMS的可及性。我们使用了2018年7月至9月期间的22,800份环境管理体系查询记录,以评估和评估将年龄纳入模型后环境管理体系访问的潜在改进。结果城郊EMS站密度较大,潜在可达性低于中心城区;我们的模型显示,由于提出的年龄综合方法,潜在可达性测量略有改善。结论考虑服务区人口年龄分布的年龄综合可达性指数法与EMS服务可达性的实际指标高度相关。确定难以获得医疗服务的地区将有助于决策者设计更好的政策规划,以分配资源和改善医疗服务的提供。
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引用次数: 45
Implementing successful systematic Patient Reported Outcome and Experience Measures (PROMs and PREMs) in robotic oncological surgery-The role of physicians. 在机器人肿瘤手术中成功实施系统化的患者报告结果和经验措施(PROMs和PREMs)——医生的角色。
Pub Date : 2019-12-03 DOI: 10.1002/hpm.2959
D. Lungu, F. Pennucci, S. De Rosis, G. Romano, F. Melfi
Patient Reported Outcome and Experience Measures (PROMs and PREMs) play an increasingly important role in monitoring the quality of the oncological pathway. The aim of this study is to describe the case of five hospitals a year after the adoption of PROMs and PREMs for robotic oncological colorectal surgery in Tuscany and to investigate how the clinicians can impact the process of implementation and the efficacy of such measures. We used 14 months of data from the five robotic centers in Tuscany. Above all, the physician's personal motivation to improve the treatment of patients, the teamwork, and the possibility to use data for research purposes proved to be the essential factors for their engagement and the successful implementation of patient reported measures. Physicians play a key role in the adoption of systematic PROMs and PREMs. The higher their level of engagement, the higher the collection success, both in terms of number of patients enrolled and response rates. Moreover, the collection of patient reported measures may become part of physicians' daily practice and may lead to a change in their relationship and communication with patients, as clinicians accept to have their job reviewed and are not afraid to be evaluated by their patients.
患者报告结果和经验测量(PROMs和PREMs)在监测肿瘤通路质量方面发挥着越来越重要的作用。本研究的目的是描述托斯卡纳五家医院在采用PROMs和PREMs进行机器人结直肠肿瘤手术一年后的情况,并调查临床医生如何影响这些措施的实施过程和疗效。我们使用了托斯卡纳五个机器人中心14个月的数据。最重要的是,医生改善患者治疗的个人动机、团队合作以及为研究目的使用数据的可能性被证明是他们参与和成功实施患者报告措施的关键因素。医生在采用系统的PROMs和PREMs方面起着关键作用。他们的参与程度越高,收集的成功率就越高,无论是在登记的患者数量还是反应率方面。此外,收集患者报告的措施可能成为医生日常实践的一部分,并可能导致他们与患者关系和沟通的变化,因为临床医生接受他们的工作审查,并且不害怕被患者评估。
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引用次数: 12
Dual practice and multiple job holding among Iranian general practitioners: rate and effective factors. 伊朗全科医生双重执业和多职:比率及影响因素
Pub Date : 2019-12-03 DOI: 10.1002/hpm.2961
M. Bayati, A. Rashidian, H. Zandian, Somayeh Alipoori
BACKGROUNDPhysician's dual practice is a common phenomenon in both developing and developed countries. This study aimed to investigate the rate and factors affecting the dual practice of general practitioners (GPs) as the most important primary care providers in Iran.METHODSThis cross-sectional study was conducted on the data of 666 Iranian GPs, derived from a national survey. In this work, a researcher-made checklist was used to collect the required information. Multinomial logistic regression was used to examine the factors affecting concurrent employment in both public and private sectors and the factors affecting employment in more than one place (either public or private).RESULTSAbout 23.51% of the GPs were only working in the public sector, and 57.84% only in the private sectors. Also, 18.65% were working in both the private and public sectors. Results also indicated that 26.17% of the GPs were working in two or more places (whether public or private). Male GPs (p < .1) as well as the GPs with higher earnings expectations (p < .01) were more likely to have dual practice. Besides, the GPs working in small towns and villages (compared with Tehran, as capital of Iran; p < .05) were less likely to have dual practice. Gender (male) and earnings expectations had a significant effect on working in more than one place (p < .01).CONCLUSIONThe most important and significant factor affecting GPs' dual practice in Iran was their financial expectations. Thus, appropriate policies to modify physicians' income expectations and reforms such as improving tariffs setting should be adopted in the health systems.
背景医生双重执业是发展中国家和发达国家普遍存在的现象。本研究旨在调查全科医生作为伊朗最重要的初级保健提供者的双重执业率和影响因素。方法对666名伊朗全科医生的数据进行横断面研究,这些数据来自一项全国调查。在这项工作中,研究人员制作的清单被用来收集所需的信息。使用多项逻辑回归来检查影响公共和私营部门同时就业的因素以及影响多个地方(公共或私营)就业的因素。结果23.51%的全科医生只在公共部门工作,57.84%的全科医生只在私营部门工作。此外,18.65%的人在私营和公共部门工作。调查结果亦显示,26.17%的普通科医生在两个或两个以上的地方(公营或私营)工作。男性全科医生(p < 0.1)以及收入预期较高的全科医生(p < 0.01)更有可能进行双重执业。此外,在小城镇和乡村工作的全科医生(与伊朗首都德黑兰相比;P < 0.05)不太可能有双重练习。性别(男性)和收入预期对在多个地方工作有显著影响(p < 0.01)。结论影响伊朗全科医生双重执业最重要的因素是其财务预期。因此,应在卫生系统中采取适当的政策来调整医生的收入预期,并进行改革,如改善收费设置。
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引用次数: 3
Voluntary private health insurance demand determinants and risk preferences: Evidence from SHARE. 自愿私人医疗保险需求决定因素和风险偏好:来自SHARE的证据。
Pub Date : 2019-12-01 DOI: 10.1002/hpm.2922
A. Tavares
The demand for voluntary private health insurance (VPHI) in universal coverage health systems in Europe raises some questions. The aim of this paper is to determine the factors that explain the decision to purchase VPHI, to analyse the role of individual risk attitudes and self-assessed health (SAH) in purchasing VPHI, to explore the factors that explain individual risk preferences, and to test how SAH relates to those preferences. To achieve this aim, two recursive simultaneous probits are estimated using data collected by SHARE, wave 6. The main results indicate that people who are more satisfied with the health system coverage are more likely to buy VPHI; SAH is negative correlated with VPHI, but being a risk taker contributes to that decision; however, being a risk taker is positively influenced by good health status. This paper contributes to the discussion on the role of SAH and risk preferences in the decision to buy VPHI. It brings new insights for the health insurance companies and for health policy makers.
在欧洲的全民覆盖卫生系统中,对自愿私人健康保险(VPHI)的需求提出了一些问题。本文的目的是确定解释购买VPHI决策的因素,分析个人风险态度和自我评估健康(SAH)在购买VPHI中的作用,探索解释个人风险偏好的因素,并测试SAH如何与这些偏好相关。为了实现这一目标,使用SHARE, wave 6收集的数据估计两个递归同时概率。主要结果表明,对卫生系统覆盖越满意的人更有可能购买VPHI;SAH与VPHI呈负相关,但作为风险承担者有助于这一决定;然而,成为一个敢于冒险的人受到良好健康状况的积极影响。本文对SAH和风险偏好在购买VPHI决策中的作用进行了讨论。它为健康保险公司和健康政策制定者带来了新的见解。
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引用次数: 11
Unexplained periods of higher deaths contribute to marginal changes in health care demand and health insurance costs: International perspectives. 不明原因的高死亡率时期有助于医疗保健需求和医疗保险费用的边际变化:国际观点。
Pub Date : 2019-12-01 DOI: 10.1002/hpm.2917
Rodney P. Jones
Sudden and unexplained increases in hospital medical admissions and population total deaths have been characterized in the United Kingdom. These sudden increases appear to endure for around 1 to 3 years before they abate. This study demonstrates that the sudden increases in deaths also occur in 125 countries and occur at subnational geographies. The magnitude of the sudden increase diminishes as a power law function up to around 10 000 deaths. Above 10 000 deaths, there is only a small decline with increasing size (deaths). At around 10 000 deaths, a 10% maximum sudden increase applies across many countries or subnational regions. The nearness to death effect, where around half of a person's lifetime hospital admissions occurs in the last 6 months of life, results in higher associated increases in medical admissions. This paper confirms that the use of calendar year data can be misleading. Periods of unexplained higher deaths appear to occur in bursts across multiple countries and appear to show spatial spread within the neighbourhoods which constitute the whole country.
在联合王国,住院人数和人口总死亡人数突然和无法解释的增加是一个特点。这种突然的增长似乎会持续大约1到3年,然后才会减弱。这项研究表明,死亡人数的突然增加也发生在125个国家和国家以下地区。突然增加的幅度随着幂律函数而减小,直到大约1万人死亡。在1万例死亡以上,随着死亡人数的增加,死亡率只有小幅下降。在许多国家或次国家区域,死亡人数最多突然增加10%,约为1万人。临近死亡效应,一个人一生中约有一半的住院时间发生在生命的最后6个月,导致就医人数的相关增加。本文证实,使用历年数据可能会产生误导。无法解释的高死亡率似乎在多个国家突然出现,而且似乎在构成整个国家的社区内显示出空间分布。
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引用次数: 2
The impact of medical insurance programmes on the health of the insured: Evidence from China. 医疗保险计划对被保险人健康的影响:来自中国的证据。
Pub Date : 2019-11-27 DOI: 10.1002/hpm.2931
Yingying Meng, Xiaodong Zhang, Junqiang Han
The impact of medical insurance on the health of the insured has long been an issue of major concern within academia. From the beginning of the 21st century, the Chinese government has invested a large amount of money in national medical insurance programmes. China's current national medical insurance system consists of three types of programmes: basic medical insurance for urban employees (BMIUE), basic medical insurance for urban and rural residents (BMIURR), and public medical insurance (PMI). These three types of medical insurance have significant differences in terms of premiums, policy deductibles, and levels of coinsurance, thus providing us with the opportunity to study the different impacts these programmes have on their covered members. Based on the 2016 China Family Panel Studies (CFPS) conducted by the China Social Science Research Centre in Peking University, this paper applies the ordered probit model to study the various impacts of these three programmes on the insured under each plan. The study found that compared with citizens who are not enrolled in any insurance programme, citizens who are covered by one of the three programmes report better health; compared with those covered by the BMIUE and BMIURR plans, members covered under the PMI programme report significantly better health; and after controlling for the adverse selection of participants in either the BMIUE or BMIURR plan, citizens who are enrolled in the BMIUE programme have a higher utilization rate of medical resources and report better health than those enrolled in the BMIURR plan.
医疗保险对参保人健康的影响一直是学术界关注的问题。从21世纪初开始,中国政府在国家医疗保险项目上投入了大量资金。中国目前的全民医疗保险制度由三种类型的计划组成:城镇职工基本医疗保险(BMIUE)、城乡居民基本医疗保险(BMIURR)和公共医疗保险(PMI)。这三种类型的医疗保险在保费、政策免赔额和共同保险水平方面有显著差异,因此我们有机会研究这些计划对其承保成员的不同影响。本文以北京大学中国社会科学研究中心2016年中国家庭面板研究(CFPS)为基础,运用有序probit模型研究了这三种方案对各计划被保险人的各种影响。研究发现,与没有参加任何保险方案的公民相比,参加三种方案之一的公民报告的健康状况更好;与医疗保健计划和医疗保健计划所涵盖的成员相比,医疗保健计划所涵盖的成员的健康状况明显改善;在控制了BMIUE或BMIURR计划参与者的逆向选择之后,参加BMIUE计划的公民比参加BMIURR计划的公民具有更高的医疗资源利用率,并且报告健康状况更好。
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引用次数: 8
Modelling the neonatal system: A joint analysis of length of stay and patient pathways. 新生儿系统建模:住院时间和患者路径的联合分析。
Pub Date : 2019-11-27 DOI: 10.1002/hpm.2928
Shola Adeyemi, E. Demir
In the United Kingdom, one in seven babies require specialist neonatal care after birth, with a noticeable increase in demand. Coupled with budgeting constraints and lack of investment means that neonatal units are struggling. This will inevitably have an impact on baby's length of stay (LoS) and the performance of the service. Models have previously been developed to capture individual babies' pathways to investigate the longitudinal cycle of care. However, no models have been developed to examine the joint analysis of LoS and babies' pathways. LoS at each stage of care is a critical driver of both the clinical outcomes and economic performance of the neonatal system. Using the generalized linear mixed modelling approach, extended to accommodate multiple outcomes, the association between neonate's pathway to discharge and LoS is examined. Using the data about 1002 neonates, we noticed that there is a high positive association between baby's pathway and total LoS, suggesting that discharge policies needs to be looked at more carefully. A novel statistical approach that examined the association of key outcomes and how it evolved over time is developed. Its applicability can be extended to other types of long-term care or diseases, such as heart failure and stroke.
在英国,七分之一的婴儿在出生后需要专门的新生儿护理,需求明显增加。再加上预算限制和缺乏投资意味着新生儿病房正在苦苦挣扎。这将不可避免地对婴儿的停留时间(LoS)和服务的表现产生影响。以前已经开发了一些模型来捕捉单个婴儿的路径,以研究护理的纵向循环。然而,目前还没有模型来检验LoS和婴儿通路的联合分析。每个护理阶段的LoS是新生儿系统临床结果和经济绩效的关键驱动因素。使用广义线性混合建模方法,扩展到适应多种结果,新生儿的路径到出院和LoS之间的关系进行了检查。使用1002名新生儿的数据,我们注意到婴儿路径与总LoS之间存在高度正相关,这表明出院政策需要更仔细地考虑。一种新的统计方法,研究了关键结果的关联及其如何随着时间的推移而演变。它的适用性可以扩展到其他类型的长期护理或疾病,如心力衰竭和中风。
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引用次数: 0
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The International journal of health planning and management
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