Information and communication technologies (ICT) have affected all areas of our life: from information to recreational games, education, medicine, commerce and many other domains. The impact of these technologies has generated a real revolution in certain sectors and particularly in business. We talk more and more about electronic business (e-business) and training systems where electronic learning (e-learning) has experienced unprecedented development. In practice, these two domains are also interrelated. Several companies and institutions providing services for e-learning have adopted the e-business model for their management. Although the technological aspect of e-learning is efficient, effective e-learning is still strongly dependent on the pedagogical approaches. In fact, at the end of the last century, shortcomings were highlighted in the training of education in various fields. An observation was made of students' performance and attitudes. Students were found to be passive and uncreative, having difficulties in communication and working in teams. Another measured reality was the lack of autonomy in learning, accompanied by low interest and motivation in acquiring knowledge, and more difficulties in solving problems. Globalisation and increased competition among players in the industry have been the source of a profound reflection on training and education methods. Employers do not just require the title of the diploma but have more specific requirements on the profile of a competent graduate. Therefore, for e-learning and classical learning new pedagogical and active approaches are needed. This article presents the e-business needs in the e-learning environment using new learning tools and approaches. It details the steps in the problem-based learning approach and presents its use and advantages in some examples. It is definitely an efficient learning tool or method for e-learning in several disciplines such as business, management, medicine, engineering, economics, social sciences and many others.
{"title":"Active e-Learning Approach for e-Business","authors":"V. Nerguizian, R. Mhiri, M. Saad","doi":"10.3316/IJEBM0501048","DOIUrl":"https://doi.org/10.3316/IJEBM0501048","url":null,"abstract":"Information and communication technologies (ICT) have affected all areas of our life: from information to recreational games, education, medicine, commerce and many other domains. The impact of these technologies has generated a real revolution in certain sectors and particularly in business. We talk more and more about electronic business (e-business) and training systems where electronic learning (e-learning) has experienced unprecedented development. In practice, these two domains are also interrelated. Several companies and institutions providing services for e-learning have adopted the e-business model for their management. Although the technological aspect of e-learning is efficient, effective e-learning is still strongly dependent on the pedagogical approaches. In fact, at the end of the last century, shortcomings were highlighted in the training of education in various fields. An observation was made of students' performance and attitudes. Students were found to be passive and uncreative, having difficulties in communication and working in teams. Another measured reality was the lack of autonomy in learning, accompanied by low interest and motivation in acquiring knowledge, and more difficulties in solving problems. Globalisation and increased competition among players in the industry have been the source of a profound reflection on training and education methods. Employers do not just require the title of the diploma but have more specific requirements on the profile of a competent graduate. Therefore, for e-learning and classical learning new pedagogical and active approaches are needed. This article presents the e-business needs in the e-learning environment using new learning tools and approaches. It details the steps in the problem-based learning approach and presents its use and advantages in some examples. It is definitely an efficient learning tool or method for e-learning in several disciplines such as business, management, medicine, engineering, economics, social sciences and many others.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121402019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. Suki, Thurasamy Ramayah, Loh Mun Yi, Hanudin Amin
The purpose of this study is to investigate Wireless Application Protocol (WAP) services usage determinants utilising the technology acceptance model (TAM), theory of reasoned action (TRA) and theory of planned behaviour (TPB). Data was collected via a questionnaire survey on a random convenience sample of 150 respondents who owned hand-held devices. Results from multiple regression analysis confirmed that perceived usefulness, perceived behavioural control and attitude are important determinants to explain WAP services usage. In addition, perceived usefulness and perceived ease of use influence the individual's attitude, which in turn affects usage intentions. This study contributes to the body of knowledge by introducing WAP services usage intentions from the Malaysian viewpoint, which was previously limited.
{"title":"An Empirical Investigation of Wireless Application Protocol (WAP) Services Usage Determinants","authors":"N. Suki, Thurasamy Ramayah, Loh Mun Yi, Hanudin Amin","doi":"10.3316/IJEBM0501002","DOIUrl":"https://doi.org/10.3316/IJEBM0501002","url":null,"abstract":"The purpose of this study is to investigate Wireless Application Protocol (WAP) services usage determinants utilising the technology acceptance model (TAM), theory of reasoned action (TRA) and theory of planned behaviour (TPB). Data was collected via a questionnaire survey on a random convenience sample of 150 respondents who owned hand-held devices. Results from multiple regression analysis confirmed that perceived usefulness, perceived behavioural control and attitude are important determinants to explain WAP services usage. In addition, perceived usefulness and perceived ease of use influence the individual's attitude, which in turn affects usage intentions. This study contributes to the body of knowledge by introducing WAP services usage intentions from the Malaysian viewpoint, which was previously limited.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"182 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132115634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In late 2008 the State of Victoria, in Australia, released 'Freight Futures: The Victorian Freight Network Strategy' (DoT, 2008). This was the first major Australian State Freight Strategy that recommended the implementation of an information communication technology (ICT) public domain portal that would enable small and medium enterprises (SMEs) within the freight transport sector to achieve higher levels of productivity and efficiency through access to, and use of, an internet based e-freight portal, utilising software-as-a-service (SaaS) applications. This was a planning initiative that may be seen as a next step compared to the Tsinghua University e-freight software applications that were listed on a 'public domain' marketplace, or even wider in application than the Port community efreight portals that Singapore and other major ports have already built. Efficiencies for the target user groups using these e-freight applications are identified as delivering significant productivity benefits to the user communities.
{"title":"The Beginnings of National e-Freight Portals in Australia, Asia and Europe","authors":"K. Hassall, Karyn Welsh, Mingyao Qi","doi":"10.3316/IJEBM0501033","DOIUrl":"https://doi.org/10.3316/IJEBM0501033","url":null,"abstract":"In late 2008 the State of Victoria, in Australia, released 'Freight Futures: The Victorian Freight Network Strategy' (DoT, 2008). This was the first major Australian State Freight Strategy that recommended the implementation of an information communication technology (ICT) public domain portal that would enable small and medium enterprises (SMEs) within the freight transport sector to achieve higher levels of productivity and efficiency through access to, and use of, an internet based e-freight portal, utilising software-as-a-service (SaaS) applications. This was a planning initiative that may be seen as a next step compared to the Tsinghua University e-freight software applications that were listed on a 'public domain' marketplace, or even wider in application than the Port community efreight portals that Singapore and other major ports have already built. Efficiencies for the target user groups using these e-freight applications are identified as delivering significant productivity benefits to the user communities.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"5 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130096068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There is evidence that many businesses are investing in complex technological innovations such as enterprise information systems with the aim of improving their operations. This technological innovation, however, tends to have a disproportionate focus on either the purity of the system (system effectiveness), or the operational effectiveness. The resulting lack of alignment is detrimental to the long-term enterprise benefits because of failure to achieve the real value of innovation. Although the literature has discussed system effectiveness and operational effectiveness extensively, there has not been a comprehensive discussion in regard to the alignment between the system effectiveness outcomes of a technological innovation and the operational effectiveness outcomes. This study explores the linkages and interactions between the two previously defined models, examining the influence of several organisational factors, such as strategies, on achieving an alignment that maximises benefit to the enterprise. This research uses a qualitative approach, based on unstructured and structured interviews with employees at different levels of two large service organisations, to build on the existing literature and to further confirm and refine a theoretical framework.
{"title":"Managing the Operational Effectiveness in Services Using Technological Innovation","authors":"R. Santa, A. Scavarda, F. Zhao, Hazbo Skoko","doi":"10.3316/IJEBM0501016","DOIUrl":"https://doi.org/10.3316/IJEBM0501016","url":null,"abstract":"There is evidence that many businesses are investing in complex technological innovations such as enterprise information systems with the aim of improving their operations. This technological innovation, however, tends to have a disproportionate focus on either the purity of the system (system effectiveness), or the operational effectiveness. The resulting lack of alignment is detrimental to the long-term enterprise benefits because of failure to achieve the real value of innovation. Although the literature has discussed system effectiveness and operational effectiveness extensively, there has not been a comprehensive discussion in regard to the alignment between the system effectiveness outcomes of a technological innovation and the operational effectiveness outcomes. This study explores the linkages and interactions between the two previously defined models, examining the influence of several organisational factors, such as strategies, on achieving an alignment that maximises benefit to the enterprise. This research uses a qualitative approach, based on unstructured and structured interviews with employees at different levels of two large service organisations, to build on the existing literature and to further confirm and refine a theoretical framework.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128240714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With immense popularity and candid participation, social networking sites (SNS) such as Facebook have great impacts on both commercial and social life. Despite their popularity, research on SNS is far behind the practice. Particularly, research outside of western countries is very limited, given the global nature of SNS. With the young generation in the Arabic world embarking on Internet use, SNS, and particularly Facebook, have become a main arena for their identity construction and relationship development, playing a vital role in shaping future society. The purpose of this exploratory study is to provide descriptive information about the use of Facebook by Arabic college students, with a focus on gender differences in motivations and perceived consequences of Facebook usage. This study represents an initial attempt to tackle the SNS phenomenon in the Arabic world, and its results suggest a promising research opportunity in gender differences in SNS usage patterns. By contributing empirical evidence from the UAE, our study helps develop an understanding of the regional uniqueness in SNS usage.
{"title":"FACEBOOK USAGE AMONG ARABIC COLLEGE STUDENTS: PRELIMINARY FINDINGS ON GENDER DIFFERENCES","authors":"K. Shen, M. Khalifa","doi":"10.3316/IJEBM0401053","DOIUrl":"https://doi.org/10.3316/IJEBM0401053","url":null,"abstract":"With immense popularity and candid participation, social networking sites (SNS) such as Facebook have great impacts on both commercial and social life. Despite their popularity, research on SNS is far behind the practice. Particularly, research outside of western countries is very limited, given the global nature of SNS. With the young generation in the Arabic world embarking on Internet use, SNS, and particularly Facebook, have become a main arena for their identity construction and relationship development, playing a vital role in shaping future society. The purpose of this exploratory study is to provide descriptive information about the use of Facebook by Arabic college students, with a focus on gender differences in motivations and perceived consequences of Facebook usage. This study represents an initial attempt to tackle the SNS phenomenon in the Arabic world, and its results suggest a promising research opportunity in gender differences in SNS usage patterns. By contributing empirical evidence from the UAE, our study helps develop an understanding of the regional uniqueness in SNS usage.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128689555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vladlena Benson, Fragkiskos Filippaios, Stephanie Morgan
Online social networks have become increasingly popular in recent years, providing an efficient and user-friendly way to maintain social connections and share information. They have been shown to facilitate business relationships and building of social capital using electronic media. Graduates who are coming into business for the first time are almost expected to be comfortable with interactions using social networks. This brings new challenges to graduates in the way they use social networks and how they enhance their career development and relationships with employers. This study reports the findings of a survey of 272 UK and international business school students on career development and entrepreneurship as a part of a wider study of online social networking. The results of the study reveal key differences between undergraduate, postgraduate and international student populations. The paper discusses differences across gender, educational level and nationality that have implications for social networking practices and argues for a pressing need to raise the awareness of graduates in the use of social networks to enhance their career prospects. The conclusions of the study offer better understanding of motivations and barriers to an effective application of social networks in business.
{"title":"Online social networks: changing the face of business education and career planning","authors":"Vladlena Benson, Fragkiskos Filippaios, Stephanie Morgan","doi":"10.3316/IJEBM0401020","DOIUrl":"https://doi.org/10.3316/IJEBM0401020","url":null,"abstract":"Online social networks have become increasingly popular in recent years, providing an efficient and user-friendly way to maintain social connections and share information. They have been shown to facilitate business relationships and building of social capital using electronic media. Graduates who are coming into business for the first time are almost expected to be comfortable with interactions using social networks. This brings new challenges to graduates in the way they use social networks and how they enhance their career development and relationships with employers. This study reports the findings of a survey of 272 UK and international business school students on career development and entrepreneurship as a part of a wider study of online social networking. The results of the study reveal key differences between undergraduate, postgraduate and international student populations. The paper discusses differences across gender, educational level and nationality that have implications for social networking practices and argues for a pressing need to raise the awareness of graduates in the use of social networks to enhance their career prospects. The conclusions of the study offer better understanding of motivations and barriers to an effective application of social networks in business.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123472983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The study provides empirical evidence of cultural differences reflected in online brand communities. We analysed 184 consumer-generated brand communities in social networking websites across two cultures (the US and Korea) in terms of how differences in Hofstede's cultural dimensions (individualism, collectivism, uncertainty avoidance, power distance, and masculinity/femininity) are manifested. Overall, the results of the study indicate that online consumer-generated brand communities are not culturally neutral, but culture-bound. In particular, the results suggest that brand communities in Korea have significantly more indicators of individualism, collectivism, uncertainty avoidance, and power distance than do brand communities in the US. However, there was no difference on the masculinity/femininity dimension between the two cultures.
{"title":"Online Brand Community across Cultures: A Comparison between the US and Korea","authors":"Hongmin Ahn, Min-Woo Kwon, Yongjun Sung","doi":"10.3316/IJEBM0401034","DOIUrl":"https://doi.org/10.3316/IJEBM0401034","url":null,"abstract":"The study provides empirical evidence of cultural differences reflected in online brand communities. We analysed 184 consumer-generated brand communities in social networking websites across two cultures (the US and Korea) in terms of how differences in Hofstede's cultural dimensions (individualism, collectivism, uncertainty avoidance, power distance, and masculinity/femininity) are manifested. Overall, the results of the study indicate that online consumer-generated brand communities are not culturally neutral, but culture-bound. In particular, the results suggest that brand communities in Korea have significantly more indicators of individualism, collectivism, uncertainty avoidance, and power distance than do brand communities in the US. However, there was no difference on the masculinity/femininity dimension between the two cultures.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128450719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The advancement of Social Networking Services (SNS) that aim to help users establish and maintain social networks on the Internet, in China is discussed. Details of different models of Chinese SNS sites and all that they offer is highlighted.
{"title":"Social Networking Services (SNS) in China","authors":"Zhi-Jin Zhong","doi":"10.3316/IJEBM0401066","DOIUrl":"https://doi.org/10.3316/IJEBM0401066","url":null,"abstract":"The advancement of Social Networking Services (SNS) that aim to help users establish and maintain social networks on the Internet, in China is discussed. Details of different models of Chinese SNS sites and all that they offer is highlighted.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"390 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126741920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Almost two-thirds of marketers and agency managers believe that strong customer relationships can be established through the strategic use of Internet technology. To take advantage of this, it is important to understand what motivates and de-motivates users to participate in online social networks (social networking sites - SNS). The extant literature has focused on why users participate in online or virtual communities of practice. This study looks at a number of first-order factors that together drive an overall (second-order) motivation construct for explaining why users participate in SNS in particular. We conclude by discussing the implications for managers and opportunities for future research.
{"title":"Why Users Participate in Online Social Networks","authors":"M. Foster, Anthony Francescucci, Bettina West","doi":"10.3316/ijebm0401003","DOIUrl":"https://doi.org/10.3316/ijebm0401003","url":null,"abstract":"Almost two-thirds of marketers and agency managers believe that strong customer relationships can be established through the strategic use of Internet technology. To take advantage of this, it is important to understand what motivates and de-motivates users to participate in online social networks (social networking sites - SNS). The extant literature has focused on why users participate in online or virtual communities of practice. This study looks at a number of first-order factors that together drive an overall (second-order) motivation construct for explaining why users participate in SNS in particular. We conclude by discussing the implications for managers and opportunities for future research.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124917181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Because of the phenomenal innovations within the field of information and communications technologies during the last decade, companies have been able to reinvent their techniques for selling products and services, reorganise the work process and build strategic partnerships. The use of these technologies has resulted in major spatial and temporal asynchronies. The decompartmentalisation of time and space in organisational activities has given rise to a new kind of organisation that many people refer to as a virtual enterprise. In this article, we propose a different approach. We believe that virtuality is a dimension that exists in all enterprises; consequently, all organisations need to pay particular attention to it. On this basis, we developed an analysis model based on organisational relationships that can be used to assess the degree of virtuality in an enterprise. We believe that this model will help managers to better understand the impacts of virtuality on their organisations and consequently on their management methods.
{"title":"Do Virtual Enterprises Exist?: A Proposed Analysis Model","authors":"Éric Brunelle","doi":"10.3316/IJEBM0302043","DOIUrl":"https://doi.org/10.3316/IJEBM0302043","url":null,"abstract":"Because of the phenomenal innovations within the field of information and communications technologies during the last decade, companies have been able to reinvent their techniques for selling products and services, reorganise the work process and build strategic partnerships. The use of these technologies has resulted in major spatial and temporal asynchronies. The decompartmentalisation of time and space in organisational activities has given rise to a new kind of organisation that many people refer to as a virtual enterprise. In this article, we propose a different approach. We believe that virtuality is a dimension that exists in all enterprises; consequently, all organisations need to pay particular attention to it. On this basis, we developed an analysis model based on organisational relationships that can be used to assess the degree of virtuality in an enterprise. We believe that this model will help managers to better understand the impacts of virtuality on their organisations and consequently on their management methods.","PeriodicalId":250664,"journal":{"name":"International Journal of E-business Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133805641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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