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A Human Resource Management Practice on Working Remotely During and After the COVID-19 Pandemic COVID-19大流行期间和之后远程工作的人力资源管理实践
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch004
Hale Alan, M. K. Topcu
COVID-19 caused great effects on public health and unprecedented losses to economies and labour markets. Companies mostly chose working remotely rather than laying employees off. However, COVID-19 introduced radical changes to all aspects of life. Regarding workplace, human resources practices are not enough for managing behaviour, motivation, and competencies of the employees working remotely. In addition, the workplace's design is not in compliance with regulations newly made by national and international authorities. Towards this end, this chapter discusses the design of the office that will be used during and after pandemic. Meanwhile, the chapter discusses human resources practices that may be employed in order to facilitate the process of working remotely.
2019冠状病毒病对公共卫生造成巨大影响,对经济和劳动力市场造成前所未有的损失。公司大多选择远程办公,而不是裁员。然而,COVID-19给生活的各个方面带来了根本性的变化。就工作场所而言,人力资源实践不足以管理远程工作员工的行为、动机和能力。此外,工作场所的设计不符合国家和国际当局新制定的规定。为此,本章讨论了流行病期间和之后将使用的办公室的设计。与此同时,本章还讨论了为促进远程工作过程而可能采用的人力资源实践。
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引用次数: 0
The Development of Small-Medium Enterprises (SMEs) and the Role of Digital Ecosystems During the COVID-19 Pandemic 2019冠状病毒病大流行期间中小企业的发展和数字生态系统的作用
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch007
Marko S. Hermawan, Ubaidillah Nugraha
Small and medium enterprises (SMEs) have been the backbone of Indonesia's economy for over 100 years. There is nearly 64-million-unit business, with 98% of the market share belonging to the micro-business and 52% categorized as informal. Despite the uncertainty created by the prolonged crisis, a path of recovery is happening in the SME sector. Continuous effort to support SMEs has been planned include mapping out a cluster program. This chapter illustrates challenges and types of resilience and cluster issues facing SMEs that need to be resolved to prepare SMEs for recovery, and one of them is information technology. For many businesses, including SMEs, participation in the digital economy is the key to greater resiliency. The development of SMEs in Indonesia is an interesting topic with an actual illustration of the recent trends of Asian countries' economies and businesses in the current COVID-19 pandemic.
100多年来,中小企业一直是印尼经济的支柱。有近6400万单位的企业,98%的市场份额属于微型企业,52%被归类为非正规企业。尽管旷日持久的危机带来了不确定性,但中小企业部门正在走上复苏之路。我们计划继续努力支持中小企业,包括制定集群计划。本章阐述了中小企业面临的挑战和类型的弹性和集群问题,这些问题需要解决,以使中小企业为恢复做好准备,其中之一是信息技术。对于包括中小企业在内的许多企业来说,参与数字经济是增强弹性的关键。印尼中小企业的发展是一个有趣的话题,它真实地反映了当前新冠疫情下亚洲国家经济和企业的发展趋势。
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引用次数: 1
Industry 4.0 From a Management Perspective 从管理角度看工业4.0
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch001
İlknur Taştan Boz, Özden Ibrahimağaoğlu
Industries have undergone three fundamental transformation processes that were revolutionary. Following these processes, industries have been confronted with the phenomenon of Industry 4.0, known as the 4th Industrial Revolution, that is acknowledged as a new transformation process. The basic dynamics of this phenomenon include smart robots, simulation, the internet of things, cloud, additive manufacturing, and big data. It is of utmost importance for businesses that are involved in this process, that are new and trying to adapt to the process, to be prepared and adapt to the effects of Industry 4.0 dynamics. These dynamics lead to significant developments in business models, business processes, organizational structures, employees, and human resource processes. When Industry 4.0 and its dynamics are evaluated in general, businesses that follow the process and make necessary managerial adjustments will be ahead of the competition.
工业经历了三个革命性的基本转型过程。在这些过程之后,工业面临着工业4.0的现象,被称为第四次工业革命,这被认为是一个新的转型过程。这一现象的基本动力包括智能机器人、仿真、物联网、云、增材制造和大数据。对于参与这一过程的新企业和试图适应这一过程的企业来说,做好准备并适应工业4.0动态的影响至关重要。这些动态导致了业务模型、业务流程、组织结构、员工和人力资源流程的重大发展。当对工业4.0及其动态进行总体评估时,遵循这一过程并进行必要管理调整的企业将在竞争中处于领先地位。
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引用次数: 0
Green Management Policies for Corporate Success 企业成功的环保管理政策
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch021
Gozde Mert
The concept arising from the relationship between organization, society, and environment is green management. Ensuring sustainability by redesigning business processes is a fundamental activity based on constantly and rapidly changing environmental conditions in an open system with the effect of globalization. Thus, designing future organizations will strengthen by applying environmental policies. One of the conditions to achieve corporate success is green management policies. Putting green management policies into practice is essential and valuable for the future vision of an organization. The organization will set its corporate goals and subgoals in line with this vision. Moreover, the organization will be able to increase competitive capacity by standing out amongst the competitors in favor of performance arising from these policy implementations. This study, for this purpose, scrutinized the contributions of green management policies to the success of organizations.
从组织、社会和环境的关系中产生的概念是绿色管理。通过重新设计业务流程来确保可持续性是基于全球化影响下开放系统中不断快速变化的环境条件的一项基本活动。因此,设计未来的组织将通过应用环境政策来加强。企业成功的条件之一是绿色管理政策。将环保管理政策付诸实践,对机构的未来愿景至关重要。组织将根据这一愿景设定其整体目标和子目标。此外,组织将能够通过在竞争对手中脱颖而出来增加竞争能力,从而支持这些策略实现所产生的性能。为此目的,本研究审查了绿色管理政策对组织成功的贡献。
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引用次数: 0
Adoption of Libra as a Digital Currency in Thailand 在泰国采用Libra作为数字货币
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch008
Tanpat​ Kraiwanit​, Anun Limsakul
Libra, Facebook's cryptocurrency, is expected to have an impact on the global monetary system; therefore, it is interesting to investigate Libra's adoption in Thailand. The objectives of this research are to examine the key factors in the acceptance of Libra and to gain an understanding of Libra. Logistic regression analysis was used for data analysis. The results indicate that Libra coins have not been accepted among Thais yet. Factors in influencing the acceptance of Libra are age, career, saving, social media, and knowledge scores. To encourage the adoption of Libra, the chapter suggests that gaining knowledge about cryptocurrency nationwide should be prioritised. Moreover, financial institutions should encourage the usage of cryptocurrency among low-saving clients and small enterprises as these groups tend to accept Libra rather than those with a large amount of savings. If cryptocurrencies are accepted nationwide, it might attract investors and boost Thai economic growth.
Facebook的加密货币Libra预计将对全球货币体系产生影响;因此,调查Libra在泰国的采用情况是很有趣的。本研究的目的是研究接受天秤座的关键因素,并了解天秤座。数据采用Logistic回归分析。结果表明,Libra还没有被泰国人接受。影响天秤座被接受程度的因素有年龄、职业、储蓄、社交媒体和知识分数。为了鼓励Libra的采用,该章节建议应优先考虑在全国范围内获取有关加密货币的知识。此外,金融机构应该鼓励低储蓄客户和小企业使用加密货币,因为这些群体倾向于接受Libra,而不是那些有大量储蓄的人。如果加密货币在全国范围内被接受,它可能会吸引投资者并促进泰国的经济增长。
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引用次数: 1
A Review of Distant Administration in the Context of Openness Problems of Open Distance Learning Administrators, Teachers, and Students 远程开放教育管理者、教师和学生开放性问题背景下的远程管理研究综述
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch002
Oytun Sözüdoğru, Nazime Tuncay
Online education has expanded greatly together with the increasing online remote teaching and administrating jobs. The open accessibility, freedom of time, freedom of place, freedom of pace, open programming, openness to everyone, and open sources make the administration of distance education even harder and more challenging. Institutions should make sure that their administrators are talented, knowledgeable, and hardworking to cope with the administration problems at hand. This chapter consists of a literature review in open and distance education studies; a brief analysis of distant programs; a research study with distant students, teachers, and administrators; problems in administrating education out of sight; priority and trends in open and distance education; and possible directions for future research.
随着在线远程教学和管理工作的增加,在线教育得到了极大的发展。开放的可及性、自由的时间、自由的地点、自由的速度、开放的编程、对所有人的开放以及开放的资源使得远程教育的管理更加困难和更具挑战性。学校应该确保他们的管理者是有才能的、有知识的、勤奋的,以应对手头的行政问题。本章包括对远程开放教育研究的文献综述;远程节目的简要分析;与远方的学生、老师和管理人员进行的研究;看不见的教育管理问题开放和远程教育的重点和趋势;以及未来研究的可能方向。
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引用次数: 0
The Role of Perceived Organizational Justice and Job Satisfaction in Municipality Employees' Cyberslacking Behaviors 组织公平感和工作满意度在城市员工网络懈怠行为中的作用
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch020
Emel Berkem Sığırcıkoğlu, Utku Güğerçin
Based on equity theory, if employees feel a sense of inequity, their organizational justice perceptions and job satisfaction are considered to be affected negatively. As a defense mechanism to undesired consequences, employees may use neutralization techniques, which pave the way for counterproductive work behaviors. Thus, when employees use “claim of relative acceptability,” which can be summarized as “in comparison to many others, my behavior is nothing at all,” in return to any injustice within the organization, the result may occur as a counter-productive work behavior. Cyberslacking, which is defined as the use of the internet for non-work-related purposes during working hours, is considered to be one of these counterproductive work behaviors. The aim of the study is to examine the effect of perceived organizational justice and job satisfaction levels of municipal employees on their cyberslacking behaviors. The results of analyses showed that perceived organizational justice and job satisfaction levels of employees are negatively associated with cyberslacking behaviors.
根据公平理论,如果员工感到不公平,他们的组织公平感和工作满意度会受到负面影响。作为对不希望的结果的防御机制,员工可能会使用中和技术,这为适得其反的工作行为铺平了道路。因此,当员工使用“相对可接受性声明”(可以概括为“与许多其他人相比,我的行为根本不算什么”)来回报组织内的任何不公正时,结果可能会成为一种适得其反的工作行为。“网络休闲”被定义为在工作时间使用互联网做与工作无关的事情,被认为是一种适得其反的工作行为。摘要本研究旨在探讨城市公务员组织公平感和工作满意度对其网络懈怠行为的影响。分析结果显示,员工的组织公平感和工作满意度与网络懈怠行为呈负相关。
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引用次数: 2
Assessing Disruptive Innovation From the Perspectives of New Entrants and Incumbent Firms 从新进入者和现有企业的角度评估破坏性创新
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch003
Aleem Abdul-Kareem, M. Attar
Disruptive innovation (DI) is evolving as a strategically significant innovation type in this current dynamic, volatile, and global competitive business environment. The theory of DI is critical in comprehending entrant-incumbent relationships and elucidating how their interplay affects the nature of the market. The fundamental aim of this study is to assess disruptive innovation from the perspectives of new entrants and incumbents using the empirical reviews approach. The chapter contends that disruption is a phenomenon whose forces are always at work, and incumbents can elude it by putting in place the prerequisite measures and having the right caliber of human resources to pre-empt and avert genuine potential disruptive threats. The study demonstrates the steps taken by upstarts to displace leading firms and the responses that can be provided by the latter against disruption. It extends its scope to significance of DI, reasons for failure of incumbents in DI battle, and barriers to effective implementation of disruptive innovation.
在当今充满活力、多变和全球竞争的商业环境中,颠覆性创新(DI)正在发展成为一种具有战略意义的创新类型。DI理论对于理解进入者-在位者关系以及阐明它们的相互作用如何影响市场性质至关重要。本研究的基本目的是利用实证分析的方法,从新进入者和现有者的角度来评估颠覆性创新。本章认为,破坏是一种现象,其力量总是在起作用,现有企业可以通过实施先决措施和拥有合适的人力资源水平来先发制人,避免真正潜在的破坏性威胁,从而避免破坏。该研究展示了新兴企业取代领先企业所采取的步骤,以及后者应对颠覆所能提供的对策。它将其范围扩展到创新的意义,在位者在创新之战中失败的原因,以及有效实施破坏性创新的障碍。
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引用次数: 0
Study of E-Commerce Customer Review Capturing Process in the Indian Context 印度语境下的电子商务顾客评论捕获过程研究
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch005
S. Bhattacharyya, Asmita Wani
Online customer reviews provided by customers on e-commerce sites who had bought the products proved to be a key parameter. New and potential customers at the pre-purchase stage to vet the merits and demerits before buying new products listed on e-commerce sites referred to online customer reviews. However, there have been very few studies that focused on online customer review capturing process. Thus, this research work focused on the review capturing process of e-commerce websites from a customer's point of view to understand the online customer review process. A qualitative exploratory research was carried out. An open-ended semi-structured questionnaire was used to understand customer's stand on the e-commerce review capturing process. In-depth interviews were collected from customers. The data was analyzed thematic content. The study findings indicated what motivated customers to write online reviews, what inhibited them from writing reviews and what were their suggestions for the managers of e-commerce organizations towards designing better online review capturing.
事实证明,在电子商务网站上购买过该产品的客户提供的在线客户评论是一个关键参数。新客户和潜在客户在购买电子商务网站上列出的新产品之前,在预购阶段审查优点和缺点,即网上客户评论。然而,很少有研究关注在线客户评论捕获过程。因此,本研究工作的重点是从顾客的角度对电子商务网站的评论捕捉过程进行研究,了解网上顾客评论的过程。进行了定性探索性研究。采用开放式半结构化问卷来了解客户对电子商务评论捕获过程的立场。从客户那里收集了深入的访谈。对数据进行专题内容分析。研究结果表明,是什么促使顾客写在线评论,是什么阻碍了他们写评论,以及他们对电子商务组织的管理者有什么建议,以设计更好的在线评论捕获。
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引用次数: 0
Comparison of Turkey and the Netherlands Social Housing Policies 土耳其与荷兰社会住房政策比较
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8486-6.ch017
Nahit Bek
In this study, social housing policies developed for the housing needs of the poor citizens in Turkey and the Netherlands were examined. In this context, the aim of the study is to compare the extent of social housing policies implemented in Turkey and the Netherlands by presenting both countries policies on this subject. Another goal of this study is to develop suggestions based on research results. Most important roles in determining the social housing policies in Turkey belong to central administration. In the Netherlands, the central administration has transferred its authorization to local municipalities and housing associations. The data obtained were analyzed with the Maxqda data analysis program. At the end of the analysis, similar and different aspects of social housing policies have been presented. As a result, although there are similarities found in housing finance, it has been observed that there are different policies in terms of housing supply. In this context, policy transfer is a recommended approach that will contribute to the solution.
在这项研究中,审查了土耳其和荷兰为满足贫困公民的住房需求而制定的社会住房政策。在这方面,本研究的目的是通过介绍两国在这一问题上的政策,比较土耳其和荷兰实施的社会住房政策的程度。本研究的另一个目的是根据研究结果提出建议。在决定土耳其的社会住房政策方面,最重要的作用属于中央行政部门。在荷兰,中央行政当局已将其授权转交给地方市政当局和住房协会。用Maxqda数据分析程序对所得数据进行分析。在分析的最后,提出了社会住房政策的相似和不同方面。因此,尽管在住房融资方面存在相似之处,但人们观察到,在住房供应方面存在不同的政策。在这种情况下,建议使用策略转移方法,这将有助于解决问题。
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引用次数: 0
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Handbook of Research on Current Trends in Asian Economics, Business, and Administration
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