Pub Date : 2020-07-01DOI: 10.31314/TULIP.3.1.35-41.2020
S. Sunarti
The purpose of this study is to analyze the form of psychological management in service and hospitality to increase foreign tourists in love island tourism, Boalemo district, Gorontalo province. In this study, researchers used descriptive qualitative research methods. The results show that the existence of the hospitality industry has a positive impact on the growth of the number of foreign tourists and has an impact on increasing income for the people of Boalemo Regency. And quality services and according to guest needs can have an impact on guest satisfaction levels. The level of guest satisfaction with the quality of service provided is a comprehensive assessment of the superiority of a service related to facilities, services, and good employee responses, can give a good impression or experience for guests, so that it can create a sense of trust and loyalty.
{"title":"MANAJEMEN PSIKOLOGI PELAYANAN DAN HOSPITALITY DALAM PENINGKATAN WISATAWAN MANCANEGARA","authors":"S. Sunarti","doi":"10.31314/TULIP.3.1.35-41.2020","DOIUrl":"https://doi.org/10.31314/TULIP.3.1.35-41.2020","url":null,"abstract":"The purpose of this study is to analyze the form of psychological management in service and hospitality to increase foreign tourists in love island tourism, Boalemo district, Gorontalo province. In this study, researchers used descriptive qualitative research methods. The results show that the existence of the hospitality industry has a positive impact on the growth of the number of foreign tourists and has an impact on increasing income for the people of Boalemo Regency. And quality services and according to guest needs can have an impact on guest satisfaction levels. The level of guest satisfaction with the quality of service provided is a comprehensive assessment of the superiority of a service related to facilities, services, and good employee responses, can give a good impression or experience for guests, so that it can create a sense of trust and loyalty. ","PeriodicalId":275610,"journal":{"name":"Tulisan Ilmiah Pariwisata (TULIP)","volume":"169 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122249311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-30DOI: 10.31314/TULIP.3.1.27-34.2020
Irma Kharisma Hatibie, Srilian Laxmiwaty Dai
Electronic marketing used in the industry has made this advice and infrastructure one of the media and goals in realizing tourist destinations. In the service industry, the use of electronic marketing can personalize targeted customers' personal information. This personalization includes a stage where consumers or potential customers increasingly expect unbeatable service to their desires. This means that the use of electronic marketing has benefits in attracting potential tourists, there are challenges on how to adjust information or forms of marketing on social media related to tourist desires, or how to attract the attention of potential tourists to decide to travel. The purpose of this research is to answer the challenges of using electronic marketing to achieve marketing optimization. Analysis of the content from the use of social media and what conceptual approaches can optimize the role of electronic marketing. This research method uses analytical content related to electronic marketing, namely social media which is often used in Indonesia. This paper presents an interpretation of the results of the analysis between the market needs of tourists and combines the purpose of users using their application to obtain information so that it can lead them to travel decisions.
{"title":"Peran E-Marketing Dalam Optimalisasi Destinasi Wisata: Analisis Konten dan Pendekatan Konseptual","authors":"Irma Kharisma Hatibie, Srilian Laxmiwaty Dai","doi":"10.31314/TULIP.3.1.27-34.2020","DOIUrl":"https://doi.org/10.31314/TULIP.3.1.27-34.2020","url":null,"abstract":"Electronic marketing used in the industry has made this advice and infrastructure one of the media and goals in realizing tourist destinations. In the service industry, the use of electronic marketing can personalize targeted customers' personal information. This personalization includes a stage where consumers or potential customers increasingly expect unbeatable service to their desires. This means that the use of electronic marketing has benefits in attracting potential tourists, there are challenges on how to adjust information or forms of marketing on social media related to tourist desires, or how to attract the attention of potential tourists to decide to travel. The purpose of this research is to answer the challenges of using electronic marketing to achieve marketing optimization. Analysis of the content from the use of social media and what conceptual approaches can optimize the role of electronic marketing. This research method uses analytical content related to electronic marketing, namely social media which is often used in Indonesia. This paper presents an interpretation of the results of the analysis between the market needs of tourists and combines the purpose of users using their application to obtain information so that it can lead them to travel decisions.","PeriodicalId":275610,"journal":{"name":"Tulisan Ilmiah Pariwisata (TULIP)","volume":"140 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127274271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-29DOI: 10.31314/tulip.3.1.19-26.2020
Srilian Laxmiwaty Dai, Irma Kharisma Hatibie
The Objectives of this research are to figure out the local community involvement in the management and the development of Hutan Pinus Dulamayo Tourist Attraction and to know how to improve the local community involvement. The method of this research is qualitative metode with observation, interview and documentation. The result of this research was the lack of local community involvement in the management and the development of Hutan Pinus Dulamayo Tourist Attraction. The management of this tourist attraction is handled by only some people wich did not give a big multiflier effect to all of the local community in Dulamayo Village.
{"title":"PARTISIPASI MASYARAKAT LOKAL DI DAYA TARIK WISATA HUTAN PINUS DI KABUPATEN GORONTALO","authors":"Srilian Laxmiwaty Dai, Irma Kharisma Hatibie","doi":"10.31314/tulip.3.1.19-26.2020","DOIUrl":"https://doi.org/10.31314/tulip.3.1.19-26.2020","url":null,"abstract":"The Objectives of this research are to figure out the local community involvement in the management and the development of Hutan Pinus Dulamayo Tourist Attraction and to know how to improve the local community involvement. The method of this research is qualitative metode with observation, interview and documentation. The result of this research was the lack of local community involvement in the management and the development of Hutan Pinus Dulamayo Tourist Attraction. The management of this tourist attraction is handled by only some people wich did not give a big multiflier effect to all of the local community in Dulamayo Village.","PeriodicalId":275610,"journal":{"name":"Tulisan Ilmiah Pariwisata (TULIP)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114591161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-11DOI: 10.31314/AKADEMIKA.V9I1.899
Deswita Natarisa Mamonto, S. Sunarti
The purpose of this research is to reveal the ecotourism potential of Limboto lake as natural tourism which needs to be improved and developed. The research method used is the SWOT analysis method with descriptive qualitative research type. The results of the research show that; Strengths include the cultural diversity of the local community which has been preserved until now, the extraordinary tourism potential of Lake Limboto and apart from being a tourist attraction, this location is a place of livelihood for people who work as fishermen. Weakness among others are, the absence of a clear strategy in the development of Lake Limboto and inadequate facilities and infrastructure. Opportunity, among others, support from various parties, especially the government, although it is still limited to a plan that cannot be realized. There have been efforts to form a community that cares about tourism, and is close to other tourism objects. Threats, among others, are tourism development in this area is not yet a top priority and also a lack of public awareness in preserving Lake Limboto tourism objects.
{"title":"ANALISIS POTENSI EKOWISATA DANAU LIMBOTO (PENDEKATAN ANALISIS SWOT)","authors":"Deswita Natarisa Mamonto, S. Sunarti","doi":"10.31314/AKADEMIKA.V9I1.899","DOIUrl":"https://doi.org/10.31314/AKADEMIKA.V9I1.899","url":null,"abstract":"The purpose of this research is to reveal the ecotourism potential of Limboto lake as natural tourism which needs to be improved and developed. The research method used is the SWOT analysis method with descriptive qualitative research type. The results of the research show that; Strengths include the cultural diversity of the local community which has been preserved until now, the extraordinary tourism potential of Lake Limboto and apart from being a tourist attraction, this location is a place of livelihood for people who work as fishermen. Weakness among others are, the absence of a clear strategy in the development of Lake Limboto and inadequate facilities and infrastructure. Opportunity, among others, support from various parties, especially the government, although it is still limited to a plan that cannot be realized. There have been efforts to form a community that cares about tourism, and is close to other tourism objects. Threats, among others, are tourism development in this area is not yet a top priority and also a lack of public awareness in preserving Lake Limboto tourism objects.","PeriodicalId":275610,"journal":{"name":"Tulisan Ilmiah Pariwisata (TULIP)","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127879247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-11DOI: 10.31314/TULIP.3.2.73-82.2020
Desrika Talib, S. Sunarti
Indonesia as an archipelagic country has a very big opportunity to develop coastal tourism. This type of tourism is increasingly favored by the community both among children, youth and adolescents as well as the elderly. One of sectors being developed in the world today is coastal tourism. Advances in technology, easy access and transportation have a positive impact in developing coastal tourism. The research method is a literature review with descriptive qualitative research type. The results showed that several things that must be considered in the development of coastal tourism destinations are; 1. Amenity (tourist facilities, both main and supporting facilities). 2. Accessibility (access roads and transportation systems to reach wista destination locations). 3. Ancillary Service (an institution or a government or private institution capable of providing services for tourists). Theoretical studies related to developer strategy for developing coastal tourism destinations are salient to always be developed and updated in realizing the sustainability of a tourist destination.
{"title":"STRATEGI PENGEMBAGAN DESTINASI WISATA PANTAI (SEBUAH ANALISIS TEORITIS)","authors":"Desrika Talib, S. Sunarti","doi":"10.31314/TULIP.3.2.73-82.2020","DOIUrl":"https://doi.org/10.31314/TULIP.3.2.73-82.2020","url":null,"abstract":"Indonesia as an archipelagic country has a very big opportunity to develop coastal tourism. This type of tourism is increasingly favored by the community both among children, youth and adolescents as well as the elderly. One of sectors being developed in the world today is coastal tourism. Advances in technology, easy access and transportation have a positive impact in developing coastal tourism. The research method is a literature review with descriptive qualitative research type. The results showed that several things that must be considered in the development of coastal tourism destinations are; 1. Amenity (tourist facilities, both main and supporting facilities). 2. Accessibility (access roads and transportation systems to reach wista destination locations). 3. Ancillary Service (an institution or a government or private institution capable of providing services for tourists). Theoretical studies related to developer strategy for developing coastal tourism destinations are salient to always be developed and updated in realizing the sustainability of a tourist destination.","PeriodicalId":275610,"journal":{"name":"Tulisan Ilmiah Pariwisata (TULIP)","volume":"48 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129986591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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