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ANALISIS OF REPEAT ORDER DECISION ON NYUZUU ENTREPRENEURSHIP THROUGH CUSTOMER SATISFACTION, SERVICE QUALITY AND PRODUCT QUALITY 顾客满意度、服务质量和产品质量对nyuzuu创业公司重复订单决策的影响分析
Pub Date : 2021-10-11 DOI: 10.37715/jaef.v3i1.2220
Iwang Suwangsih
The purpose of this study to analyze the repeat order decision of the current Nyuzuu beverage products through customer satisfaction, service quality and product quality to NYUZUU’s consumers in Sidoarjo City. The method of this study is quantitave method. The population in this study was 185 consumers (within 2 months), and the sample was 126 respondents. The sampling technique was used purposive sampling. The data obtained were processed using SPSS 16.0 software and analyzed using multiple linear regression analysis. Data collection was obtained by distributing questionnaires. The outcomes of this study are customer satisfaction, and product quality has an important influence in part on repeat order decisions, but service quality has not much. Multiple linear regression analysis shows that the model is Y = 0.569 + 0.548x1 + 0.001x2 + 0.194x3. While the F test results obtained Fcount (34.058)> Ftable (3.15), which means customer satisfaction (X1) and product quality (X3) have a significant effect on repeat order decisions of Nyuzuu products (Y).
本研究的目的是通过顾客满意度、服务质量和产品质量来分析目前Nyuzuu饮料产品对Sidoarjo市Nyuzuu消费者的重复订购决策。本研究采用定量方法。本次研究的人群为185名消费者(2个月内),样本为126名受访者。采用有目的抽样技术。所得数据采用SPSS 16.0软件处理,采用多元线性回归分析。通过发放问卷收集数据。本研究的结果是顾客满意、产品品质对重复订购决策有部分重要影响,但服务品质对重复订购决策影响不大。多元线性回归分析表明,模型为Y = 0.569 + 0.548x1 + 0.001x2 + 0.194x3。而F检验结果得到Fcount (34.058)> Ftable(3.15),说明顾客满意度(X1)和产品质量(X3)对Nyuzuu产品的重复订货决策(Y)有显著影响。
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引用次数: 0
DIVIDEND PAYOUT, DEBT POLICY AND INDEPENDENT COMMISSIONERS 派息、债务政策和独立专员
Pub Date : 2021-10-11 DOI: 10.37715/jaef.v3i1.2230
Luckily Novelia
The role of SOE as a contributor to the state revenue and several cases in SOE that have emerged recently has made SOE the focus of the government and investors. Cases that arise include corruption, dysfunctional behavior, and other actions included in the impact of agency theory. It makes researchers interested in examining agency theory's indication in non-financial sector SOEs using dividend payouts with a dividend payout ratio, debt policy with a debt-to-equity ratio, and independent commissioners with the proportion of independent commissioners as an indicator. The samples of this study are the stated own companies in the period 2010-2019. This study uses SOE's financial reports that have been published by related SOE's using secondary data collection methods. The data analysis used a comparative test with the Kruskal Wallis test because the data was not normal. Further analysis was also carried out in post hoc tests and analysis of agency theory indications. This study indicates that there are differences in the indication of agency theory in SOE's in the sectors Property, Real Estate and Building Construction, Infrastructure, Utilities and Transportation, Mining, Basic Industry, and Chemicals, Miscellaneous Industry, and Consumer Goods Industry.
国有企业作为国家收入贡献者的角色,以及最近出现的一些国有企业案例,使国有企业成为政府和投资者关注的焦点。出现的案例包括腐败、功能失调的行为,以及代理理论影响下的其他行为。以派息率为指标的派息、以债股比为指标的债务政策、以独立董事比例为指标的独立董事等指标来考察代理理论在非金融部门国有企业中的指示性,引起了研究者的兴趣。本研究的样本是2010-2019年期间上市的自有公司。本研究使用的是相关国有企业已发布的国有企业财务报告,采用二次数据收集方法。由于数据不正常,数据分析使用了与Kruskal Wallis检验的比较检验。在事后测试和代理理论指标分析中也进行了进一步的分析。研究表明,房地产、房地产与建筑、基础设施、公用事业与交通、矿业、基础工业、化工、杂项工业和消费品行业的国有企业在代理理论的指示上存在差异。
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引用次数: 0
TRANSFORMATIONAL LEADERSHIP STYLE, LEVERS OF CONTROL, AND UNIVERSITY PERFORMANCE 变革型领导风格、控制杠杆和大学表现
Pub Date : 2021-10-11 DOI: 10.37715/jaef.v3i1.2221
Silvester Dimas Eka
Competition are tight on education is going on, due to changes in the environment. There are 130 private universities that stopped operating in 2015-2019. As the youngest university in East Java and accredited A, Ciputra University is able to pass the competition well. The purpose of this study was to determine the direct effect of transformational leadership on the performance of Ciputra University and the indirect effect through levers of control as a mediating variable. Research sample namely 40 Ciputra University officials including Heads of Departments, Heads of Study Programs, Deans, Chancellors, and Vice Chancellors. Data collection with primary data through spreading quistionnaire. Data analysis was performed using Structural Equation Modeling. The results of the study prove that transformational leadership has an effect on levers of control and university performance. The application of levers of control has a positive effect on university performance, as well as leadership styles that have a positive effect on university performance through levers of control.
由于环境的变化,教育竞争日趋激烈。2015-2019年,有130所私立大学停止运营。作为东爪哇最年轻的A级大学,Ciputra university能够很好地通过竞争。本研究的目的是通过控制杠杆作为中介变量,确定变革型领导对Ciputra大学绩效的直接影响和间接影响。研究样本为40名Ciputra大学官员,包括系主任、研究项目负责人、院长、校长和副校长。通过发放问卷收集原始数据。数据分析采用结构方程模型。研究结果证明,变革型领导对控制杠杆和大学绩效有影响。控制杠杆的应用对大学绩效有积极影响,领导风格也通过控制杠杆对大学绩效有积极影响。
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引用次数: 0
EFFECT OF HURDLE RATE AND CONFIDENCE ON COMMITMENT ESCALATION 门槛率和信心对承诺升级的影响
Pub Date : 2021-10-11 DOI: 10.37715/jaef.v3i1.1828
Kevilia Rosana, Jesica Handoko
Companies make investments to benefit from existing projects. Managers are responsible for every investment decision taken, which must be correct and bring big profits to the future. They have to make the right decisions in continuing or stopping the project. However, managers sometimes make wrong decisions by continuing to continue less profitable projects, known as escalation of commitment. Escalation of commitment is the decision to continue the manager's project even though it is known to be in an unfavorable state to the maximum. This study aims to determine the effect of hurdle rates and confidence on the escalation of commitment. The study's research design used a 3x2 experiment between subjects carried out to Accounting students in WMCUS who had passed the management accounting course. The data from the experiment will be analyzed using ANOVA statistical tools. The results obtained in this study are (a) hurdle rates significantly induced escalation of commitment and (b) confidence does not affect escalation of commitment. Also, there is no interaction between hurdle rates and confidence in the escalation of commitment. It concluded that using student participants tends to escalate their commitment in believing that it will provide gain in the future. The results obtained in this study are (a) hurdle rates significantly induced escalation of commitment and (b) confidence does not affect escalation of commitment. Also, there is no interaction between hurdle rates and confidence in an escalation of commitment. It concluded that using student participants tends to escalate their commitment in believing that it will provide gain in the future. The results obtained in this study are (a) hurdle rates significantly induced escalation of commitment and (b) confidence does not affect escalation of commitment. Besides, there is no interaction between hurdle rates and confidence in an escalation of commitment. It concluded that using student participants tends to escalate their commitment in believing that it will provide gain in the future
公司进行投资是为了从现有项目中获益。管理者对所做的每一个投资决策负责,这些决策必须是正确的,并为未来带来巨大的利润。他们必须在继续或停止项目方面做出正确的决定。然而,管理人员有时会因为继续进行利润较低的项目而做出错误的决策,这被称为承诺的升级。承诺升级是指即使知道项目处于最大不利状态,经理仍决定继续项目。本研究旨在探讨门槛率和信心对承诺升级的影响。本研究的研究设计采用3x2实验,对通过管理会计课程的WMCUS会计专业学生进行研究。实验数据将使用方差分析统计工具进行分析。本研究的结果是:(a)门槛率显著诱导承诺升级,(b)信心不影响承诺升级。此外,在承诺的升级中,门槛率和信心之间没有相互作用。研究得出的结论是,使用学生参与者往往会让他们相信这样做会在未来带来收益,从而增加他们的承诺。本研究的结果是:(a)门槛率显著诱导承诺升级,(b)信心不影响承诺升级。此外,在承诺的升级过程中,门槛率和信心之间没有相互作用。研究得出的结论是,使用学生参与者往往会让他们相信这样做会在未来带来收益,从而增加他们的承诺。本研究的结果是:(a)门槛率显著诱导承诺升级,(b)信心不影响承诺升级。此外,在承诺升级过程中,门槛率与信心之间不存在交互作用。研究得出的结论是,使用学生参与者往往会让他们相信这样做会在未来带来收益,从而增加他们的承诺
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引用次数: 0
ANALYSIS OF FINANCIAL PERFORMANCE OF CERAMIC, PORCELAIN, AND GLASS SUB-SECTOR INDUSTRIES 陶瓷、瓷器和玻璃子行业的财务绩效分析
Pub Date : 2021-10-11 DOI: 10.37715/jaef.v3i1.2231
Kevin Adhiya Kurniawandi
One of basic industrial and chemical companies listed on the Indonesia Stock Exchange (IDX is the ceramic, porcelain and glass sub-sector industry. The large number of imported ceramics from China and India has resulted in intense competition between local and imported products. This is also marked by the existence of a government regulation to reduce the number of imported products in Indonesia by increasing 10% tax on imported ceramics. The intense competition can result local products being unable to compete with imported products. The purpose of this study was to determine the direct effect of the liquidity ratio, solvency ratio, dan activity ratio on Return On Assets (ROA) and Market to Book Value (MBV). The samples used in this study were 48 companies form the ceramic, glass, and porcelain sub-sector cluster listed on the Indonesia Stock Exchange (IDX). Data Collection uses secondary data from the company’s financial statements. Data analysis used multiple linear regression using SPSS 22. The results of this study indicate that the current ratio and total asset turnover have positive effect on Return On Assets (ROA). Meanwhile the debt to equity ratio, cash turnover, account receivable turnover, and inventory turnover had no effect on Return On Assets (ROA). Total asset turnover and cash turnover have positive effect on Market to Book Value (MBV). Meanwhile, current ratio, debt to equity ratio, account receivable turnover and inventory turnover have no effect on Market to Book Value (MBV).
在印尼证券交易所(IDX)上市的基础工业和化学公司之一是陶瓷、瓷器和玻璃子行业。来自中国和印度的大量进口陶瓷导致了本地产品和进口产品之间的激烈竞争。这也标志着政府法规的存在,通过增加10%的进口陶瓷税来减少印尼进口产品的数量。激烈的竞争可能导致本地产品无法与进口产品竞争。本研究的目的是确定流动性比率、偿付能力比率、活动性比率对资产报酬率(ROA)和市净率(MBV)的直接影响。本研究使用的样本是在印度尼西亚证券交易所(IDX)上市的陶瓷、玻璃和瓷器分行业集群的48家公司。数据收集使用公司财务报表中的辅助数据。数据分析采用SPSS 22多元线性回归。本研究结果表明,流动比率和总资产周转率对资产收益率(ROA)有正向影响。负债权益比、现金周转率、应收账款周转率和存货周转率对资产收益率(ROA)没有影响。总资产周转率和现金周转率对市净率有正向影响。流动比率、负债权益比、应收账款周转率和存货周转率对市净率(MBV)没有影响。
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引用次数: 1
THE EFFECT OF THE UTILIZATION OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL CULTURE ON EMPLOYEE MOTIVATION AND PERFORMANCE 信息技术和组织文化的运用对员工动机和绩效的影响
Pub Date : 2021-05-25 DOI: 10.37715/jaef.v2i1.1865
Ni Komang Prasiani, Anik Yuesti, Nengah Sudja
The purpose of this study is to determine the relationship between organizational culture variables, information technology, and employee performance, whether or not technology plays a role in improving employee performance. The population in this study is the Information System Users (SINERGY) in the Bali Design and Business Institute, consisting of 81 lecturers and employees. Data relating to research variables were collected using questionnaires that were distributed to all respondents and filled in by the respondents themselves based on the respondents' perceptions. Based on the instrument test performed, it was proven that all statement items in the questionnaire are valid and reliable. This study uses Structural Equation Modeling (SEM) analysis. The results indicate that: the use of information technology has a positive and significant effect on motivation. Organizational culture has a positive effect on motivation. The use of information technology has a positive on employee performance. Organizational culture has a positive effect on employee performance. Motivation has a positive and significant effect on employee performance. Keywords: Information Technology, Organizational Culture, Motivation and Employee Performance.
本研究的目的是确定组织文化变量、信息技术和员工绩效之间的关系,以及技术是否在提高员工绩效方面发挥作用。本研究的人群是巴厘岛设计与商业研究所的信息系统用户(SINERGY),由81名讲师和员工组成。与研究变量相关的数据是使用问卷收集的,这些问卷分发给所有受访者,并由受访者根据受访者的看法自行填写。经仪器检验,问卷中各陈述项均有效、可靠。本研究采用结构方程模型(SEM)分析。结果表明:信息技术的使用对激励有显著的正向影响。组织文化对激励有积极的影响。信息技术的使用对员工的绩效有积极的影响。组织文化对员工绩效有正向影响。激励对员工绩效有显著的正向影响。关键词:信息技术、组织文化、激励与员工绩效
{"title":"THE EFFECT OF THE UTILIZATION OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL CULTURE ON EMPLOYEE MOTIVATION AND PERFORMANCE","authors":"Ni Komang Prasiani, Anik Yuesti, Nengah Sudja","doi":"10.37715/jaef.v2i1.1865","DOIUrl":"https://doi.org/10.37715/jaef.v2i1.1865","url":null,"abstract":"The purpose of this study is to determine the relationship between organizational culture variables, information technology, and employee performance, whether or not technology plays a role in improving employee performance. The population in this study is the Information System Users (SINERGY) in the Bali Design and Business Institute, consisting of 81 lecturers and employees. Data relating to research variables were collected using questionnaires that were distributed to all respondents and filled in by the respondents themselves based on the respondents' perceptions. Based on the instrument test performed, it was proven that all statement items in the questionnaire are valid and reliable. This study uses Structural Equation Modeling (SEM) analysis. The results indicate that: the use of information technology has a positive and significant effect on motivation. Organizational culture has a positive effect on motivation. The use of information technology has a positive on employee performance. Organizational culture has a positive effect on employee performance. Motivation has a positive and significant effect on employee performance. Keywords: Information Technology, Organizational Culture, Motivation and Employee Performance.","PeriodicalId":289023,"journal":{"name":"JOURNAL OF ACCOUNTING, ENTREPRENEURSHIP AND FINANCIAL TECHNOLOGY (JAEF)","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127139927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALYSIS OF THE INFLUENCE OF MULTINATIONAL, AUDIT QUALITY AND COMPANY SIZE ON THIN CAPITALIZATION OF MANUFACTURING COMPANIES LISTED ON THE IDX 跨国公司、审计质量和公司规模对在idx上市的制造业公司薄资本的影响分析
Pub Date : 2021-04-07 DOI: 10.37715/JAEF.V2I2.1830
Vonny Whidyawhati, D. Sari
Tax avoidance can be carried out through some schemes, one of them is through thin capitalization. Thin capitalization is a tax avoidance practice carried out by companies through financing their business from high debt instead of capital. In Indonesia, thin capitalization is first regulated in KMK-1002 / KMK.04 / 1984 which later changed to PMK 169 / PMK.010 / 2015. The purpose of this study is to analyze the effect of multinational, quality audits, and company size on thin capitalization. The research object includes manufacturing companies listed on IDX within the period of 2017 - 2019. The sample obtained includes 299 companies. This study uses secondary data in the form of financial reports. The data analysis technique used in this study is multiple regression analysis. The results show that multinational have no effect on thin capitalization, audit quality has negative effect on thin capitalization and firm size has positive effect on thin capitalization.
避税可以通过一些方案进行,其中之一是通过稀薄的资本。“稀薄资本”指的是企业利用高负债而非资本为业务融资的一种避税行为。在印度尼西亚,细资本化首先在KMK-1002 / KMK.04 / 1984中进行监管,后来改为PMK 169 / PMK.010 / 2015。本研究的目的是分析跨国公司、质量审计和公司规模对稀薄资本的影响。研究对象为2017 - 2019年期间在IDX上市的制造业公司。获得的样本包括299家公司。本研究采用财务报告形式的二手数据。本研究使用的数据分析技术为多元回归分析。结果表明,跨国公司对薄资本化没有影响,审计质量对薄资本化有负向影响,公司规模对薄资本化有正向影响。
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引用次数: 0
THE INFLUENCE OF INNOVATIVENESS, RISK TAKING, AND PROACTIVENESS TOWARD SOCIAL ENTERPRISE ECONOMIC PEFORMANCE IN SURABAYA 泗水市社会企业创新、风险承担和主动性对经济绩效的影响
Pub Date : 2020-10-01 DOI: 10.37715/JAEF.V2I1.1547
Lila Ramadhani Sukendy, Wendra Hartono
This research analyzes the influence of innovativeness, risk taking and proactiveness towards social enterprise economic performance in Surabaya. The researcher uses simple random sampling method to collect the data. The data was collected by handing out questionnaires with a five-point Likert scale and there are 32 social enterprises in Surabaya who participated in this study. The data analysis process was done by using the statistical program SPSS 22. Through this research, it was found that innovativeness has a significant influence towards economic performance (sig value=0.014), whereas, risk taking (sig value=0.086) and proactiveness (sig value=0.900) do not influence economic performance significantly. Innovativeness, risk taking and proactiveness have a significant and simultaneous effect towards social enterprise economic performance in Surabaya with a significance value of 0.000. The researcher concludes that 42.8% of the change happen in economic performance can be explained by innovativeness, risk taking, and proactiveness, while 57.2% are variables that are still left to be explored. This result may vary in different sample across different country and region. Keywords: social enterprise, innovativeness, risk taking, proactiveness, and economic performance.
本研究分析了泗水社会企业的创新能力、风险承担能力和主动性对社会企业经济绩效的影响。研究者采用简单的随机抽样方法来收集数据。本研究采用李克特五分制问卷收集数据,泗水市共有32家社会企业参与了本研究。数据分析过程采用SPSS 22统计软件进行。通过本研究发现,创新对经济绩效有显著影响(sig值=0.014),而风险承担(sig值=0.086)和主动性(sig值=0.900)对经济绩效的影响不显著。创新、风险承担和主动性对泗水社会企业经济绩效具有显著且同步的影响,显著值为0.000。研究人员得出结论,42.8%的经济绩效变化可以用创新、冒险和主动性来解释,而57.2%是有待探索的变量。这一结果在不同国家和地区的不同样本中可能有所不同。关键词:社会企业、创新性、风险承担性、主动性、经济绩效
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引用次数: 0
EFFECTIVENESS AND EFFICIENCY ANALYSIS OF NIGHT AUDITOR FUNCTION TOWARD INTERNAL CONTROL AT HOTEL WO SURABAYA 泗水酒店夜间稽核员对内部控制的有效性和效率分析
Pub Date : 2020-10-01 DOI: 10.37715/JAEF.V2I1.1545
Ryan Tivan Geri, JosephineKurniawati Tjahjono., Roberto Bernardinus
The rapid development of hotels in Indonesia is making existing hotels have the urge to develop themselves to survive and compete. The bigger the hotel is, the more complex its activities will be. Internal control in the hotel is especially important so that no theft or neglection occurs from the internal side of the organization. In result, the hotel can operate optimally. The purpose of this study is to determine the effectiveness and efficiency of the night auditor function towards the internal control at Hotel WO, Surabaya. This research is based on a qualitative method. The object of this research is a private hotel in Surabaya and it has a three-star hotel rating. The subjects in this study includes officials and staffs who are directly experience the effectiveness and efficiency of the night auditor at Hotel WO in Surabaya. The data obtained in this study came from interviews and observations conducted at the hotel.The results of this study indicate that the night auditor at Hotel WO Surabaya has fulfilled several indicators of effectiveness, but not all. While the efficiency of the night auditor only meets one of the several indicators that have been determined in this study. The internal control at Hotel WO Surabaya is sufficient because double checks or re- examination of reports are always made. All reports made by the night auditor will be re- examined by the income auditor. Keywords: Night Auditor, Effectiveness, Efficiency.
印度尼西亚酒店的快速发展使得现有的酒店有了发展自己以生存和竞争的冲动。酒店越大,其活动就越复杂。酒店的内部控制尤其重要,这样就不会发生组织内部的盗窃或疏忽。因此,酒店可以优化运营。本研究的目的是确定夜间审计员职能对泗水WO酒店内部控制的有效性和效率。本研究采用定性方法。本研究的对象是泗水一家拥有三星级酒店评级的私人酒店。本研究的对象包括在泗水WO酒店直接体验夜间审核员的有效性和效率的官员和员工。本研究获得的数据来自于在酒店进行的访谈和观察。本研究的结果表明,在酒店WO泗水夜间审核员已经完成了几个指标的有效性,但不是全部。而夜间审计员的效率只符合本研究确定的几个指标之一。泗水WO酒店的内部控制是充分的,因为总是对报告进行双重检查或重新检查。夜班审计员所做的所有报告都将由收入审计员重新审核。关键词:夜间审核员,效果,效率。
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引用次数: 0
Financial Risk Assessment Using Enterprise Risk Management Concept 运用企业风险管理理念进行财务风险评估
Pub Date : 2020-01-28 DOI: 10.37715/jaef.v1i1.932
Anastasia Filiana Ismawati
Risk management by using risk mapping can help X Hospital located in Yogyakarta in financial management towards operating as an objective company. Enterprise Risk Management (ERM) helps organizations manage all the risks precisely and in a more integrated way. This research focuses on the risk assessment in X hospital that has not applied ERM, to analyse its financial risks. From this test, X Hospital is expected to manage its risks by using the ERM methods more, in order than the sustainability of the business can be maintained over a longer period, and thus, being able to compete with the competitors. Based on the results of risk the assessment, out of the 15 risks identified. There are top three risks that cannot be acceptable. They are: financial management report risk, contribution risk and multiple jobs risk of X Hospital. The three risks need to get response and allocations of good funds and attention from the management.
利用风险图进行风险管理可以帮助位于日惹的X医院在财务管理方面朝着目标公司的方向发展。企业风险管理(ERM)帮助组织以更集成的方式精确地管理所有风险。本研究针对未应用ERM的X医院进行风险评估,分析其财务风险。从这个测试中,X医院有望更多地使用ERM方法来管理其风险,以便在更长的时间内保持业务的可持续性,从而能够与竞争对手竞争。根据风险评估的结果,从中识别出15个风险。有三大风险是不能接受的。分别是:X医院财务管理报告风险、出资风险和多岗位风险。这三种风险需要得到管理层的响应和良好的资金配置和重视。
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引用次数: 0
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JOURNAL OF ACCOUNTING, ENTREPRENEURSHIP AND FINANCIAL TECHNOLOGY (JAEF)
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