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Implementasi Model Manajemen Strategik Sumber Daya Manusia Dalam Peningkatan Kualitas Pendidikan 在提高教育质量中实施人力资源战略管理模式
Pub Date : 2024-07-01 DOI: 10.56910/gemilang.v4i3.1577
Hesti Kusumaningrum, A. Rahman, A. Rizky, N. Rajab, Rayyana Fithras, Kiram Uin, Syarif Hidayatullah, Jl. Ir, H. Juanda, Ciputat No.95, Kec. Ciputat, Kata Kunci, Manajemen Strategik, Pendidikan Kesehatan Sumber Daya Manusia, Kualitas Pendidikan
This research discusses the implementation of the strategic human resource management model in an effort to improve the quality of education in educational institutions. A strategic management approach to human resources is key in managing and developing the potential of educational staff to achieve better educational goals. Various factors such as HR strategic planning, competency development, application of information and communication technology, and stakeholder involvement, are the focus of this research. The literature study research method is used to collect information from various relevant sources. The research results show that the implementation of the strategic human resource management model makes a positive contribution in improving the quality of education, by providing a structured and holistic framework for human resource management in educational institutions.
本研究讨论了如何实施战略性人力资源管理模式,努力提高教育机构的教育质量。人力资源战略管理方法是管理和开发教育工作者潜力以实现更好的教育目标的关键。人力资源战略规划、能力发展、信息和通信技术的应用以及利益相关者的参与等各种因素是本研究的重点。本研究采用文献研究法从各种相关来源收集信息。研究结果表明,战略性人力资源管理模式的实施为教育机构的人力资源管理提供了一个结构化的整体框架,从而为提高教育质量做出了积极贡献。
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引用次数: 0
Analisis Kepuasan Pelanggan Mixue Mixue 客户满意度分析
Pub Date : 2024-01-24 DOI: 10.56910/gemilang.v4i2.1289
Nuraida Safitri, Elin Herlina, Syamsul Hidayat
This research aims to determine whether there is an influence between the halal label, taste image, price perception on consumer satisfaction with Mixue Ice Cream & Tea. Mixue is an ice cream and tea shop company that originates from China and has been established since June 1997. Mixue currently has more than 10,000 shops inside and outside China, including Indonesia. Sample collection was carried out using a non-probability sampling technique with purposive sampling technique, the total sample was 100 respondents. The collected data was then processed using IBM SPSS Version 26 until valid data results were obtained. However, based on data obtained from research results that have been distributed through questionnaires, it shows that the Halal Label, Taste Image, Price Perception have a very positive and significant influence on consumer satisfaction.  
本研究旨在确定清真标签、口味形象、价格感知是否会影响消费者对 Mixue 冰淇淋和茶的满意度。Mixue 是一家源自中国的冰淇淋和茶店公司,成立于 1997 年 6 月。目前,美雪在包括印度尼西亚在内的中国境内外拥有 10,000 多家门店。样本收集采用非概率抽样技术和目的性抽样技术,样本总数为 100 个。然后使用 IBM SPSS 26 版本对收集到的数据进行处理,直至获得有效的数据结果。然而,根据通过问卷调查获得的研究结果数据显示,清真食品标签、口味形象、价格感知对消费者满意度有非常积极和显著的影响。
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引用次数: 0
Analisis Kepuasan Pelanggan Mie Gacoan 嘉康面的顾客满意度分析
Pub Date : 2024-01-24 DOI: 10.56910/gemilang.v4i2.1290
Bella Bunga Sejagad, M. Anisa, Titian Trisna, Kepuasan Pelanggan, Kualitas Layanan, Kualitas Produk, Latar belakang
In this era, various culinary businesses with uniqueness and excellence are emerging rapidly. With the development of this culinary business, the number of restaurants both regular restaurants and fast food restaurants is increasing. When consumers choose a restaurant as a place to eat, they not only see the quality of the food, but also the quality of the service. Therefore, the management must provide good service and product quality in order to compete with other restaurants and attract more customers. Customer satisfaction is determined by a good and friendly service system and a clean and comfortable location. This study aims to determine and analyze the level of product quality and service quality on customer satisfaction of gacoan noodles. The type of research used is quantitative by distributing questionnaires to gacoan noodle customers. The analysis techniques used in this study are classical assumption test, multiple linear regression, hypothesis testing and coefficient of determination test.
在这个时代,各种具有独特性和卓越性的烹饪行业迅速崛起。随着餐饮业的发展,无论是普通餐馆还是快餐店的数量都在不断增加。消费者在选择餐馆就餐时,不仅要看菜肴的质量,还要看服务的质量。因此,管理层必须提供良好的服务和产品质量,才能与其他餐馆竞争,吸引更多顾客。顾客满意度取决于良好友好的服务体系和整洁舒适的场所。本研究旨在确定和分析产品质量和服务质量水平对加高安面馆顾客满意度的影响。采用的研究类型是定量研究,向 gacoan 面条的顾客发放调查问卷。本研究采用的分析技术包括经典假设检验、多元线性回归、假设检验和判定系数检验。
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引用次数: 0
Analisis Loyalitas Pelanggan Dalam Penggunaan Dompet Digital Dana 使用达纳数字钱包的客户忠诚度分析
Pub Date : 2024-01-24 DOI: 10.56910/gemilang.v4i2.1288
Yeni Lasmawati, Zanuba Qotrun, Syamsul Hidayat
E-wallet or digital wallet is a form of payment technology that allows users to store, send and receive money digitally. The aim of this research is to find out whether service quality and customer satisfaction can influence customer loyalty in using the DANA digital wallet. The population in this study were people who had used the DANA digital wallet application with a sample size of 150 respondents. Data was obtained by distributing questionnaires via a Google Form link. The method used in this research is a quantitative method with data analysis techniques used including data normality test, heteroscedasticity test, multicollinearity test, validity and reliability test, and multiple regression test. From the research results, it was found that e-service quality has an effect on customer loyalty, customer satisfaction has no effect on customer loyalty and e-service quality and customer satisfaction together have an effect on customer loyalty.
电子钱包或数字钱包是一种支付技术,允许用户以数字方式存储、发送和接收资金。本研究旨在了解服务质量和客户满意度是否会影响客户使用 DANA 电子钱包的忠诚度。本研究的调查对象是使用过 DANA 数字钱包应用程序的人,样本量为 150 人。数据是通过谷歌表格链接发放问卷获得的。本研究使用的方法是定量方法,使用的数据分析技术包括数据正态性检验、异方差检验、多重共线性检验、有效性和可靠性检验以及多元回归检验。研究结果表明,电子服务质量对客户忠诚度有影响,客户满意度对客户忠诚度没有影响,电子服务质量和客户满意度共同对客户忠诚度有影响。
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引用次数: 0
Analisis Kepuasan Pelayanan Rumah Sakit Umum Sari Asih 萨里阿西综合医院服务满意度分析
Pub Date : 2024-01-23 DOI: 10.56910/gemilang.v4i2.1280
Tri Amanah, Putri Arifani, Syamsul Hidayat
A hospital is a professional health institution whose services are provided by doctors, nurses and other experts. Sari Asih Hospital has many branches, one of which is in Serang City. The facilities available at this hospital are very diverse, starting from: parking lot, canteen, mosque, toilet, treatment room, and many more listed at this hospital.The layout of the room is neatly arranged and in accordance with the floor plan listed in this hospital. Many workers are ready to serve the people who visit this hospital. Not only people who live in the city of Serang, but in every city, district and even areas that are far away also visit for treatment at this hospital.This hospital already has a good name, so people continue to visit this hospital. Sarih Ssih Hospital accepts the Social Security Organizing Agency (BPJS) and the medicines it provides do not differentiate between people who use public or private insurance. The analysis of this research is to evaluate the services available at Sari Asih Hospital so that in the future it will be even better, so that people feel satisfied after visiting Sari Asih Hospital.
医院是由医生、护士和其他专家提供服务的专业医疗机构。Sari Asih 医院有许多分院,其中一家位于实龙市。该医院的设施非常齐全,停车场、食堂、清真寺、厕所、治疗室等一应俱全。许多工作人员随时准备为前来就诊的人提供服务。不仅是住在实浪市的人,每个市、区,甚至是很远的地区的人都会来这家医院看病。这家医院已经有了很好的名声,所以人们会继续来这家医院看病。Sarih Ssih 医院接受社会保障组织机构(BPJS)的服务,其提供的药品不区分使用公共或私人保险的人。本研究的分析目的是评估萨里阿西医院提供的服务,使其在未来变得更好,让人们在访问萨里阿西医院后感到满意。
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引用次数: 0
Analisis Riset Harga Terhadap Keputusan Pembelian Es Krim Aice Pada Mahasiswa Universitas Bina Bangsa 价格研究对 Bina Bangsa 大学生购买 Aice 冰淇淋决策的影响分析
Pub Date : 2024-01-22 DOI: 10.56910/gemilang.v4i2.1275
Aryati Aryati, Universitas Bina Bangsa, Syamsul Hidayat
The purpose of this study was to analyze the effect of price research on purchasing decisions for ice cream products.This research uses quantitative methods and takes a sample of 150 Bina Bangsa University students who consume Aice ice cream. Data was collected by distributing questionnaires and processed using SPSS software analysis tools. Test selected results and quantitative analysis include validity test, reliability test, simple linear aggressiveness test, t test, f test, and coefficient of determination test.Based on the research results, it is concluded that the price variable has a positive and significant effect on consumer purchasing decisions for ice cream.
本研究的目的是分析价格研究对冰淇淋产品购买决策的影响。本研究采用定量方法,抽样调查了 150 名消费 Aice 冰淇淋的 Bina Bangsa 大学学生。通过发放问卷收集数据,并使用 SPSS 软件分析工具进行处理。测试结果和定量分析包括有效性测试、可靠性测试、简单线性攻击性测试、t 测试、f 测试和决定系数测试。
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引用次数: 0
Analisis Persepsi Harga Terhadap Keputusan Pembelian Wardah Cosmetics 价格观念对购买 Wardah 化妆品决策的影响分析
Pub Date : 2024-01-22 DOI: 10.56910/gemilang.v4i2.1274
Denisa Fitriya Uzzahra, Rini Rohmawati, SE Syamsul Hidayat, Produk Wardah, Persepsi Harga, Keputusan Pembelian Latar, Belakang
The aim of this research is to obtain and analyze the influence of price perceptions on purchasing decisions for Wardah Cosmetics products among Bina Bangsa University students in November-January 2023-2024. The population in this research data was taken from the management study program with an estimated 735 populations and 259 samples. In sampling using the Slovin formula, the margin of error is 5% or 0.05. This research uses quantitative methods with test results showing that price perceptions do not have a significant effect on purchasing decisions among management study program students at Bina Bangsa University.
本研究的目的是获取并分析 2023 年 11 月至 2024 年 1 月期间碧娜班沙大学(Bina Bangsa University)学生对华达化妆品(Wardah Cosmetics)产品的价格认知对购买决策的影响。本研究的人口数据来自管理研究项目,估计有 735 个人口和 259 个样本。在使用 Slovin 公式进行抽样时,误差范围为 5%或 0.05。本研究采用定量方法,测试结果表明,价格认知对宾那班沙大学管理研究专业学生的购买决策没有显著影响。
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引用次数: 0
Pengaruh Kompetensi, Independensi, Fee Audit Dan Audit Tenure Terhadap Kualitas Audit 能力、独立、审计和全职审计质量的影响
Pub Date : 2023-08-21 DOI: 10.56910/gemilang.v3i4.860
Terhadap Kualitas, Studi Kasus, Pada Kantor, Akuntan Publik, Sukardi Hasan, Adam Desvian Muhidin, Desy Arigawati
The purpose of this study was to analyse the effect of competence, independence, audit fees and audit tenure on audit quality. This research method is quantitative research by testing between variables. The population in this study were all independent auditors who worked at the Public Accounting Firm (KAP) in Tangerang. The sample used in this study was 30 auditors. The sample determination method used in this study is Simple Random Sampling, the data collection method uses a survey method with a questionnaire. The data analysis method in this study used SPSS version 29.0. The result of this study is that the competency variable has a positive and significant effect on audit quality. This shows that the more competence an auditor has, the better the audit quality will be. The independence variable has a positive and significant effect on audit quality. This shows that the better the independence of an auditor, the better the audit quality will be. The audit fee variable has no significant effect on audit quality. The audit tenure variable has a positive and significant effect on audit quality. The variables of competence, independence, audit fees and audit tenure together have a significant effect on the resulting audit quality.
本研究的目的是分析胜任力、独立性、审计费用和审计任期对审计质量的影响。本研究方法是通过变量间检验进行定量研究。本研究的人口均为在Tangerang公共会计师事务所(KAP)工作的独立审计师。本研究的样本为30名审计师。本研究采用的样本确定方法为简单随机抽样,数据收集方法采用问卷调查法。本研究的数据分析方法采用SPSS 29.0版本。研究结果表明胜任力变量对审计质量具有显著的正向影响。由此可见,审计人员的能力越强,审计质量越好。自变量对审计质量有显著的正向影响。由此可见,审计师的独立性越好,审计质量也就越好。审计费用变量对审计质量的影响不显著。审计任期变量对审计质量有显著的正向影响。胜任力、独立性、审计费用和审计任期等变量共同对审计质量产生显著影响。
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引用次数: 0
Peran Guru Sebagai Pendidik Yang Profesional Dalam Administrasi Peserta Didik 教师作为学习者管理专业教师的角色
Pub Date : 2022-12-20 DOI: 10.56910/gemilang.v3i1.340
Friskila Sitanggang, Irma Batubara, Apona Manik, Helena Turnip
Guru merupakan seseorang yang bertanggung jawab dan berperan penting dalam proses menata masa depan peserta didik menuju kesuksesan. Menjadi seseorang yang profesional guru diwajibkan memiliki pengetahuan yang lebih banyak, luas dan mendalam dengan berkomitmen untuk mau terus belajar mempelajari  hal-hal baru sepanjang waktu selama masa mengajar. Salah satu masalah dalam menjalani tugasnya sebagai pendidik, guru sering sekali tidak memahami perannya sehingga menimbulkan masalah dalam manajemen peserta didik. Bertitik tolak pada masalah ini, tulisan ini bertujuan memberikan paparan dan gagasan tentang menjadi guru yang profesional dalam administrasi peserta didik. Adapun metode penelitian yang digunakan dalam tulisan ini ialah metode penelitian kualitatif dengan pendekatan studi kepustakaan.
教师是负责任的人,在规划未来学习者走向成功的过程中发挥着重要作用。作为一名职业教师,有义务拥有更多、更广泛、更深刻的知识,承诺在教学期间继续学习新事物。教师履行教育职责的一个问题是,教师往往不了解自己的角色,从而在学习者的管理中造成了问题。反对这个问题,这篇文章的目的是提供接触和成为学习者管理专业教师的想法。至于这篇文章中使用的研究方法,它是一种与研究文献方法相关的定性研究方法。
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引用次数: 0
Pengaruh Pengembangan Karir Kompensasi Kerja Terhadap Kepuasan Kerja Melalui Employee Engagement Sebagai Variabel Intervening Pada Guru SMAN 8 Merangin 薪酬职业发展工作对工作满意度的影响通过Employee订婚为变量Intervening斯曼8时候的老师
Pub Date : 2022-12-20 DOI: 10.56910/gemilang.v3i1.339
Indra Syafrin, Fasridon Fasridon, Yuli Angraini
Penelitian ini bertujuan untuk mengetahui seberapa besar Pengaruh Pengembangan Karir Kompensasi Kerja Terhadap Kepuasan Kerja melalui Employee Engagement Sebagai Variabel Intervening Pada Guru Sman 8 Merangin. Metode analisis yang digunakan adalah SPSS 21.0. Dengan pengumpulan data melalui survei dan kuesioner yang disebarkan sebanyak 41 responden. Hasil penelitian yang diperoleh  Terdapat pengaruh positif yang signifikan antara Pengembangan Karir terhadap Employee Engagement.Terdapat pengaruh yang signifikan antara Kompensasi Kerja terhadap Employee Engagement.Terdapat pengaruh yang tidak signifikan antara Pengembangan Karir terhadap Kepuasan Kerja.Terdapat pengaruh yang signifikan antara Kompensasi Kerja terhadap Kepuasan Kerja.Terdapat pengaruh yang signifikan antara Employee Engagement terhadap Kepuasan Kerja. Pengaruh langsung Pengembangan Karir terhadap Kepuasan Kerja lebih kecil daripada pengaruh tidak langsung Pengembangan Karir terhadap Kepuasan Kerja melalui Employee Engagement.Terdapat Pengaruh langsung Kompensasi Kerja terhadap Kepuasan Kerja lebih besar daripada pengaruh tidak langsung Kompensasi Kerja terhadap Kepuasan Kerja melalui Employee Engagement.
本研究的目的是了解职业补偿职业发展对工作满意度的影响,通过教师斯曼8 Merangin作为一个变量的参与。分析方法是SPSS 22.0。通过调查和问卷调查收集数据,共41人。所获得的研究结果在职业发展与雇佣关系之间产生了显著的积极影响。工伤补偿与雇佣关系有重大影响。职业发展对工作满意度的影响很小。工薪族薪酬对工作满意度的影响很大。雇佣关系对工作满意度有重大影响。职业发展对工作满意度的直接影响小于职业发展通过雇佣关系对工作满意度的间接影响。就业补偿对工作满意度的直接影响,超过了工薪补偿通过雇佣关系对工作满意度的间接影响。
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引用次数: 0
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GEMILANG: Jurnal Manajemen dan Akuntansi
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