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KEPUASAN MAHASISWA TERHADAP MUTU LAYANAN PENDIDIKAN UNIVERSITAS BINA SARANA INFORMATIKA 学生对比纳萨拉娜信息大学教育服务质量的满意度
Pub Date : 2024-01-06 DOI: 10.36987/ecobi.v11i1.5272
Agustiena Merdekawati, Yunidyawati Azlina, Murwani Wulansari
The purpose of this study was to determine how much influence student satisfaction has on the quality of education services, to determine the student satisfaction index on the quality of education services, and to find out which services still have to be improved, paid attention to and maintained. The population in this study are students of Bina Sarana Informatika University and sampling using probability sampling with simple random sampling method. physical evidence, reliability, and assurance variables have a positive and significant effect on the quality of education services. While partially the variables of empathy and responsiveness do not have a positive and significant effect on the quality of educational services. Based on the results of the CSI score, it produces a score of 78%, meaning that students are satisfied with the service. Results with the IPA method, there are still several statements that must be improved. These results cannot be separated from the role of lecturers, administrative staff and sections, facilities and others who are in the Bina Sarana Informatika University environment.
本研究的目的是确定学生满意度对教育服务质量的影响程度,确定学生对教育服务质量的满意指数,并找出哪些服务仍需改进、关注和维护。本研究的研究对象是比纳萨拉纳信息大学的学生,采用简单随机抽样法进行概率抽样。物证、可靠性和保证性变量对教育服务质量有积极而显著的影响。而部分移情和响应变量对教育服务质量没有积极和显著的影响。根据 CSI 评分的结果,其得分率为 78%,这意味着学生对服务感到满意。根据 IPA 方法得出的结果,仍有几项陈述需要改进。这些结果与 Bina Sarana Informatika 大学环境中的讲师、行政人员和科室、设施及其他人员的作用分不开。
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引用次数: 0
PENGANGGARAN BERBASIS KINERJA DAN AKUNTABILITAS KINERJA PADA LEMBAGA PEMERINTAH 政府机构的绩效预算编制和绩效问责制
Pub Date : 2024-01-06 DOI: 10.36987/ecobi.v11i1.5253
D. Lukito, Amiruddin Qadaar, Budi Mardikawati, Melly Susanti
The aim of this research is to investigate the relationship between performance-based budgeting and performance accountability of government institutions. Government performance accountability is measured by indicators of program smoothness, budget implementation, performance indicators, financial analysis, evaluation reporting, and program duration. Performance-based budgeting uses measures of accountability and transparency, budget fairness, efficiency, and effectiveness as independent variables. Decisions are made by individuals who have power in the best interests. This research involved 39 department employees, secretaries, section heads, sub-division heads, and work subunits from the Regional Work Unit (SKPD) of the Environment and Forestry Service of Bengkulu Province who helped prepare the government budget. Data was collected through a questionnaire method, and respondents were given one. To analyze the data, the Spearman Rank test and hypothesis testing were used. The results of this research show that the three independent variables-implementation of performance-based budgeting with metrics of budget accountability and transparency, budget discipline, budget fairness, budget efficiency, and budget effectiveness-influence the performance accountability of government institutions
本研究的目的是调查基于绩效的预算编制与政府机构绩效问责之间的关系。政府绩效问责是通过计划平稳性、预算执行、绩效指标、财务分析、评估报告和计划持续时间等指标来衡量的。基于绩效的预算编制将问责制和透明度、预算公平性、效率和效益作为自变量。由拥有权力的个人做出最有利的决策。本研究涉及明古鲁省环境与林业局地区工作单位(SKPD)的 39 名部门员工、秘书、科长、分管领导和工作分队,他们都曾帮助编制政府预算。数据收集采用问卷调查法,受访者人手一份。数据分析采用了斯皮尔曼等级检验和假设检验。研究结果表明,三个自变量--以预算问责和透明度、预算纪律、预算公平性、预算效率和预算效果为衡量标准的绩效预算编制的实施--影响了政府机构的绩效问责。
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引用次数: 0
PENGARUH SERVANT LEADERSHIP, MOTIVASI KERJA, DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA PADA PEGAWAI SEKRETARIAT DPRD DIY 服务型领导、工作动机和工作环境对 Diy DPRD 秘书处员工工作满意度的影响
Pub Date : 2024-01-06 DOI: 10.36987/ecobi.v11i1.5313
Rahmanda Angger Nugroho, Didik Subiyanto, N. Kusuma
Penelitian ini bertujuan untuk mengetahui pengaruh servant leadership, motivasi kerja, dan lingkungan kerja pada pegawai Sekretariat DPRD DIY. Penelitian ini menggunakan metode kuantitatif, dan populasinya adalah seluruh pegawai Sekretariat DPRD DIY. Teknik pengambilan sampel menggunakan sampel jenuh pengumpulan data dilakukan dengan cara observasi dan kuesioner. Hasil penelitian menunjukkan bahwa servant leadership berpengaruh positif dan tidak signifikan terhadap kepuasan kerja, motivasi kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, dan lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja. Implikasi dalam penelitian ini yaitu hasil penelitian diharapkan dapat menjadi salah satu pengambilan kebijakan bagi pemimpin untuk meningkatkan servant leadership di dalam organisasi, sehingga karyawan akan merasa nyaman didalam organisasi memiliki kepuasan dalam bekerja dan mengurangi tingkat turnover intention pada pegawai.Kata Kunci: Servant leadership, Motivasi kerja, Lingkungan kerja, Kepuasan kerja
本研究旨在确定仆人式领导、工作动机和工作环境对 DIY DPRD 秘书处员工的影响。本研究采用定量方法,研究对象为 DIY DPRD 秘书处的所有员工。抽样技术采用饱和样本,数据收集采用观察法和问卷调查法。研究结果表明,仆人式领导对工作满意度的影响为正且不显著,工作动机对工作满意度的影响为正且显著,工作环境对工作满意度的影响为正且显著。本研究的意义在于,研究结果有望成为领导者改进组织中仆人式领导的决策之一,从而使员工在组织中感到舒适,在工作中感到满意,并降低员工的离职意向水平:仆人式领导 工作动机 工作环境 工作满意度
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引用次数: 0
THE INFLUENCE OF MULTIPLE ROLES AND WORK MOTIVATION ON THE PERFORMANCE OF FEMALE EMPLOYEES IN THE EDUCATION OFFICE NORTH LABUHANBATU DISTRICT 多重角色和工作动机对北拉布汉巴图地区教育办公室女员工绩效的影响
Pub Date : 2023-07-29 DOI: 10.36987/ecobi.v10i2.4705
Elda Anzeli Hasibuan, N. Nurbaiti, M. I. Harahap
The purpose of this study was to determine the effect of dual roles and work motivation on the performance of female employees at the North Labuhan Batu Regency Education Office. This type of research is explanatory research, with data collection techniques through questionnaires. The sampling technique used purposive sampling technique. The sample amounted to 20 respondents who were female employees of the North Labuhan Batu Regency Education Office. This research uses quantitative analysis techniques. Quantitative analysis using the correlation coefficient test, the coefficient of determination, significant tests (t test and F test). The results of this study indicate that the effect of dual roles (X1 ) on employee performance (Y) from the analysis obtained that the significant value of 0.000 <0.05 so it can be concluded that there is a significant influence between dual roles on employee performance. The effect of work motivation (X2 ) on employee performance (Y) from the analysis obtained that a significant value of 0.000 <0.05 so it can be concluded that there is a significant influence between work motivation on employee performance.
本研究的目的是确定双重角色和工作动机对北拉布汉峇都县教育办公室女员工绩效的影响。本研究属于解释性研究,通过问卷调查的方式收集数据。抽样技术采用了目的性抽样技术。样本共有 20 名受访者,她们都是北拉布汗峇都县教育办公室的女性员工。本研究采用定量分析技术。定量分析使用相关系数检验、决定系数、显著性检验(t 检验和 F 检验)。研究结果表明,双重角色(X1)对员工绩效(Y)的影响分析得出的显著值为 0.000 <0.05,因此可以得出结论,双重角色对员工绩效有显著影响。工作动机(X2)对员工绩效(Y)的影响通过分析得出,显著值为 0.000 <0.05,因此可以得出结论,工作动机对员工绩效有显著影响。
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引用次数: 0
KEPUASAN KERJA MEMODERASI PENGARUH GAYA KEPEMIMPINAN TRANSAKSIONAL DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG (KPKNL) AMBON 工作满意度降低了交易领导和工作动机对AMBON财富服务和拍卖办公室员工绩效的影响
Pub Date : 2023-07-03 DOI: 10.36987/ecobi.v10i2.4532
Christian Bernardo, Gerrit M. Pentury, Ferdy Leuhery
This study aimed to determine the effect of transactional leadership style and work motivation to organizational performance with job satisfaction as a moderating at the State Assets and Auction Service Office (KPKNL) Ambon. The data collection method used was a questionnaire with non-probability sampling techniques which included saturated sampling and obtained 32 respondents. The data analysis technique used is Moderated Regression Analysis (MRA) by conducting a determination coefficient test, model feasibility test and t test to test the hypothesis. Based on the results showed that transactional leadership style has a positive effect on employee performance, work motivation has a positive effect on organizational performance. The results also show that job satisfaction is not able to moderate the effect of transactional leadership style on employee performance, nor is job satisfaction able to moderate the effect of work motivation on employee performance
本研究旨在探讨交易型领导风格和工作动机对组织绩效的影响,并以工作满意度为调节因子。数据收集方法采用非概率抽样技术的问卷调查,包括饱和抽样,共获得32名受访者。使用的数据分析技术是适度回归分析(MRA),通过决定系数检验、模型可行性检验和t检验来检验假设。研究结果表明,交易型领导风格对员工绩效有正向影响,工作动机对组织绩效有正向影响。研究结果还表明,工作满意度不能调节交易型领导风格对员工绩效的影响,工作满意度也不能调节工作动机对员工绩效的影响
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引用次数: 0
PENGARUH BRAND IMAGE TERHADAP PURCHASE INTENTION MELALUI E-TRUST (STUDI PADA CALON KONSUMEN ONLINE STORE HOODIEKU)
Pub Date : 2023-07-03 DOI: 10.36987/ecobi.v10i2.4528
Imam Bahroni, Hanief Karsa Manggala
In this day and age you can find many shops selling their products through internet media, one of the many products that are sold online is clothing or fashion products. Along with the rise of online stores circulating on the internet, potential consumers must be more confident in choosing products fashion, not all brands and online stores have a good reputation and are trusted, therefore to avoid a series of risks that can occur in online transactions, consumers will tend to seek as much information as possible about the brands and online stores they will choose before making a purchase. This study aims to determine the effect of Brand Image on Purchase Intentions through the online store of potential E-Trust Hoodieku customers. This research is a quantitative research using a descriptive and explanatory research design. The population taken in this study was the Instagram Official Store Hoodieku followers. The samples taken in this study were 205 respondents. The analysis technique uses descriptive statistical analysis and Partial Least Square (PLS) analysis. The results of the PLS test show that: (1) There is a positive and significant direct effect of Brand Image on E-Trust; (2) There is a positive and significant direct effect of E-Trust on Purchase Intentions; (3) There is a positive and significant indirect effect of Brand Image on Purchase Intention through E-Trust as a mediating variable.
在这个时代,你可以发现许多商店通过网络媒体销售他们的产品,其中一个在网上销售的产品是服装或时尚产品。随着网络上流通的网店的兴起,潜在消费者在选择产品时必须更加自信,并不是所有的品牌和网店都有良好的声誉和值得信赖,因此,为了避免在网上交易中可能发生的一系列风险,消费者倾向于在购买之前尽可能多地了解他们将选择的品牌和网店的信息。本研究旨在确定品牌形象对易信呼餐酷潜在顾客在线商店购买意愿的影响。本研究是采用描述性和解释性研究设计的定量研究。这项研究的对象是Instagram官方商店Hoodieku的粉丝。本研究的样本为205名受访者。分析技术采用描述性统计分析和偏最小二乘(PLS)分析。PLS检验结果表明:(1)品牌形象对电子信任有正向显著的直接影响;(2)电子信任对购买意愿有正向显著的直接影响;(3)品牌形象通过电子信任作为中介变量对购买意愿产生正向显著的间接影响。
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引用次数: 0
PENGARUH SERVICE QUALITY, PERCEIVED VALUE, TRUST, CUSTOMER SATISFACTION TERHADAP LOYALTY DI PATUNA TOUR & TRAVEL 服务质量、感知价值、信任、客户满意度、忠诚度
Pub Date : 2023-07-01 DOI: 10.36987/ecobi.v10i2.4515
A. Prabowo, D. Mardhiyah
This study examines the effect of service quality, perceived value, trust, and customer satisfaction on loyalty in Patuna Tour & Travel. The data analysis technique used in this study uses a partial least square. The sample used was 360 individual respondents or ex-pilgrims who had, at least twice, used the services of Patuna Tour & Travel in carrying out the Umrah pilgrimage. The results showed that service quality has a positive effect on perceived value, service quality has a positive effect on customer satisfaction, service quality has a positive effect on trust, perceived value has a positive effect on customer satisfaction, perceived value has a positive effect on trust, customer satisfaction has a positive effect on trust, trust has a positive effect positive on loyalty and customer satisfaction does not affect loyalty
本研究考察了帕图纳旅游公司的服务质量、感知价值、信任和顾客满意度对忠诚度的影响。本研究中使用的数据分析技术使用偏最小二乘法。所使用的样本是360名个人受访者或前朝圣者,他们至少两次使用帕图纳旅游公司的服务进行朝觐。结果表明:服务质量对感知价值有正向影响,服务质量对顾客满意有正向影响,服务质量对信任有正向影响,感知价值对顾客满意有正向影响,感知价值对信任有正向影响,顾客满意对信任有正向影响,信任有正向影响,忠诚有正向影响,顾客满意不影响忠诚
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引用次数: 0
PENGARUH INOVASI PRODUK, HARGA DAN CITRA MERK TERHADAP KEPUTUSAN PEMBELIAN MOBIL BEKAS (STUDI KASUS SHOWROOM THE KING COBRA AUTO JAKARTA TIMUR) 品牌产品、价格和品牌形象对购买二手车的决定的影响(眼镜蛇王汽车展厅案例研究)
Pub Date : 2023-06-30 DOI: 10.36987/ecobi.v10i2.4505
Burhan Murdani
The purpose of this study is to prove product innovation, price and product quality influence used car purchasing decisions at The King Cobra Auto Showroom, East Jakarta. This research is included in the survey research method, so this research design is quantitative descriptive research. The population referred to in this study is the population of sales data owned by Showroom The King Cobra Auto East Jakarta for the period June 2022 to March 2023. While the sample is important parts of the population on condition that they have experience and have transacted at The King Cobra Auto Showroom, East Jakarta so that this sampling technique includes purposive sampling with a total of 50 respondents. In research is positive so that it uses a Likert scale and analysis techniques in research using SmartPLS using the outer model and inner model approaches. The results showed that used car product innovation did not affect purchasing decisions. On the other hand, the price and brand image of used cars are still considered by consumers in this study in deciding to buy a used car.
本研究的目的是证明产品创新,价格和产品质量影响二手车购买决策的国王眼镜蛇汽车陈列室,东雅加达。本研究采用调查研究法,故本研究设计为定量描述性研究。本研究中提到的人口是展厅拥有的销售数据的人口在2022年6月至2023年3月期间的国王眼镜蛇汽车东雅加达。虽然样本是人口的重要组成部分,但条件是他们有经验并在东雅加达的眼镜蛇王汽车陈列室进行过交易,因此这种抽样技术包括有目的的抽样,共有50名受访者。在研究中是积极的,所以它使用李克特量表和分析技术在研究中使用SmartPLS使用外部模型和内部模型方法。结果表明,二手车产品创新对购买决策没有影响。另一方面,在本研究中,消费者在决定购买二手车时仍然会考虑二手车的价格和品牌形象。
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引用次数: 0
STRATEGI PENGEMBANGAN EKONOMI BERBASIS KAMPUNG WISATA 以旅游为基地的经济发展战略
Pub Date : 2023-06-28 DOI: 10.36987/ecobi.v10i2.4232
Firdaus Hamta, Rahman Hasibuan, Denny Ammari Ramadhan
Penelitian ini untuk mengetahui strategi pengembangan ekonomi berbasis kampung wisata. Jenis penelitian kualitatif deskriptif, Teknik pengumpulan data melalui tinjauan kepustakaan, penlusuran online, survei dan wawancara pada informan dan kajian empiris. Penelitian dilaksanakan di kampung wisata yang ada di RW 8 Kampung Melayu Kelurahan Batu Besar Kecamatan Nongsa Kota Batam. Hasil penelitian bahwa strategi pengembangan ekonomi berbasis kampung wisata melalui peningkatan/perbaikan dan penyediaan  fasilitas-fasilitas pedukung di lokasi kampung wisata dan lingkungan sekitar, peningkatan keterampilan dan pengetahuan masyarakat setempat untuk melakukan usaha dan diservikasi produk hasil laut, perkebunan dan pertanian. Pemanfaatan media sosial untuk promosi peningkatan program pemberdayaan masyarakat baik oleh pemerintah maupun masyarakat luas termasuk perguruan tinggi, sehingga berdampak terhadap penghasilan pengelola kampung wisata dan masyarakat setempat secara khsusus dan perekonomian daerah secara umum.Kata Kunci: Pengembangan Ekonomi, Kampung Wisata.
本研究旨在探讨以旅游为基地的经济发展战略。一种描述性质的研究,通过文献审查、在线搜索、对告密者和经验研究的调查和采访的数据收集技术。该研究是在RW 8村马来人村、巴淡市农萨区大石区进行的。这项研究发现,以旅游业为基础的经济发展战略,是通过改善和在农村环境中提供农村设施,增加当地社区经营和销售海鲜、农业产品的技能和知识。利用社交媒体促进政府和包括大学在内的广泛社区赋权计划,对旅游业管理人员和当地社区的收入和一般区域经济产生了影响。关键词:经济发展,旅游胜地。
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引用次数: 0
PENGARUH NPM, ROA, DER DAN EPS TERHADAP HARGA SAHAM PADA PERUSAHAAN SUB SEKTOR MAKANAN DAN MINUMAN YANG TERDAFTAR PADA INDEKS SAHAM SYARIAH INDONESIA (ISSI) PERIODE 2018 – 2021 NPM、ROA、DER和EPS对印尼伊斯兰教法股票指数(ISSI)中列出的食品和饮料等行业的股价的影响
Pub Date : 2023-06-27 DOI: 10.36987/ecobi.v10i2.4161
Fina Sandiawati, A. Hidayati
This research is aimed to find out how the effect of net profit margin (npm), return on assets (roa), debt to equity ratio (der), and earning per share (eps) has on stock prices in food and beverage sub-sector companies listed on the index. indonesian sharia shares (issi). this research uses a quantitative approach, with the type of associative research. using secondary data in the form of quarterly financial reports of food and beverage sub-sector companies listed on the indonesian sharia stock index. the population used is all food and beverage sub-sector companies registered at issi during the 2018-2021 period, namely 29 companies. the sampling method used is purposive sampling. the results showed that partially the npm, roa, and eps variable had a significant effect on stock prices in food and beverage subsector companies. the der variables has no significant effect on stock prices in food and beverage subsector companies. simultaneously the variables npm, roa, der, and eps together have a significant effect on stock prices
本研究旨在找出净利润率(npm),资产收益率(roa),负债权益比(der)和每股收益(eps)对指数上市的食品和饮料细分行业公司股价的影响。印尼伊斯兰教法股票(issi)。本研究采用定量方法,采用联想研究的类型。使用二手数据的形式,在印尼伊斯兰教法股票指数上市的食品和饮料细分行业公司的季度财务报告。使用的人口是2018-2021年期间在issi注册的所有食品和饮料细分行业公司,即29家公司。抽样方法为目的抽样。结果表明,部分npm、roa和eps变量对食品饮料细分行业公司的股价有显著影响。这些变量对食品饮料细分行业公司的股价没有显著影响。同时,变量npm, roa, der和eps一起对股票价格有显著影响
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引用次数: 0
期刊
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN)
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