Pub Date : 2023-12-05DOI: 10.33884/jimupb.v12i1.8035
Syahril Effendi, Argo Putra Prima
This study aims to analyze the influence of institutional ownership, managerial ownership, and ownership structure on the financial performance of manufacturing companies in Indonesia. Regression analysis method is employed to examine the relationship between these variables and financial performance, measured through financial ratios such as Return on Assets (ROA) and Return on Equity (ROE). Data is collected from manufacturing companies listed on the Indonesia Stock Exchange during a specific period. The results of the analysis indicate a significant impact of institutional ownership on company financial performance. Higher institutional ownership tends to correlate positively with better financial performance. Conversely, the influence of managerial ownership is not as significant on financial performance. However, ownership structure proves to be a crucial factor; more diversified ownership patterns tend to be positively associated with financial performance. In the context of manufacturing companies in Indonesia, this research provides insights into the factors that can affect corporate financial performance. The implication is that increasing institutional ownership and adopting a diversified ownership structure can be beneficial strategies for companies to achieve better financial performance. Nonetheless, company management needs to consider the complex dynamics of the market and business environment while making decisions regarding ownership and financial performance
{"title":"ANALYSIS OF THE INFLUENCE OF INSTITUTIONAL OWNERSHIP, MANAGERIAL OWNERSHIP, AND OWNERSHIP STRUCTURE ON COMPANY FINANCIAL PERFORMANCE: A CASE STUDY ON MANUFACTURING COMPANIES IN INDONESIA","authors":"Syahril Effendi, Argo Putra Prima","doi":"10.33884/jimupb.v12i1.8035","DOIUrl":"https://doi.org/10.33884/jimupb.v12i1.8035","url":null,"abstract":"This study aims to analyze the influence of institutional ownership, managerial ownership, and ownership structure on the financial performance of manufacturing companies in Indonesia. Regression analysis method is employed to examine the relationship between these variables and financial performance, measured through financial ratios such as Return on Assets (ROA) and Return on Equity (ROE). Data is collected from manufacturing companies listed on the Indonesia Stock Exchange during a specific period. The results of the analysis indicate a significant impact of institutional ownership on company financial performance. Higher institutional ownership tends to correlate positively with better financial performance. Conversely, the influence of managerial ownership is not as significant on financial performance. However, ownership structure proves to be a crucial factor; more diversified ownership patterns tend to be positively associated with financial performance. In the context of manufacturing companies in Indonesia, this research provides insights into the factors that can affect corporate financial performance. The implication is that increasing institutional ownership and adopting a diversified ownership structure can be beneficial strategies for companies to achieve better financial performance. Nonetheless, company management needs to consider the complex dynamics of the market and business environment while making decisions regarding ownership and financial performance","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138600602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study was done to investigate how the macroeconomic environment affects stock returns. Whereas sampling is based on the research criteria, the population of the study consists of financial organizations registered in LQ45. A number of analyses, including descriptive analysis, traditional presumptions, and hypothesis testing (t test, f test, and r square test), are used in the data processing approach. According to the analysis test, while inflation and interest rates have an impact on stock returns, it is not statistically significant. In contrast, the stock return has a considerable impact on the currency rate. The three independent variables have a considerable impact on stock returns when tested together.
本研究旨在探讨宏观经济环境如何影响股票收益。根据研究标准进行抽样，研究对象包括在 LQ45 注册的金融组织。在数据处理方法上，使用了一些分析方法，包括描述性分析、传统推定和假设检验（t 检验、f 检验和 r 平方检验）。根据分析检验，虽然通货膨胀率和利率对股票收益率有影响，但在统计上并不显著。相反，股票收益率对货币汇率有相当大的影响。三个自变量一起测试时，对股票收益率有相当大的影响。
{"title":"MACROECONOMIC ANALYSIS OF STOCK RETURNS","authors":"Handra Tipa, Neni Marlina Br Purba, Yuliadi Yuliadi, Viola Syukrina E Janrosl","doi":"10.33884/jimupb.v11i2.7238","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7238","url":null,"abstract":"This study was done to investigate how the macroeconomic environment affects stock returns. Whereas sampling is based on the research criteria, the population of the study consists of financial organizations registered in LQ45. A number of analyses, including descriptive analysis, traditional presumptions, and hypothesis testing (t test, f test, and r square test), are used in the data processing approach. According to the analysis test, while inflation and interest rates have an impact on stock returns, it is not statistically significant. In contrast, the stock return has a considerable impact on the currency rate. The three independent variables have a considerable impact on stock returns when tested together.","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7362
Vargo Christian L. Tobing, Eva Malina Simatupang
Shares are proof that investors have an interest in the company. The company's stock price always fluctuates. Many factors cause the stock price of a company to fluctuate. In this study, the company used as the object of research was PT Hexindo Adiperkasa, Tbk. The data used as research material was data on the company's stock price in September, which was 1 week before the date and 1 week after the ex date. Because September is the time when the opportunity for potential investors or investors to own shares of issuers in order to get profits in the form of dividends. From the results of the study, it can be seen that the share price of issuers before the date has increased, because many potential investors or investors have made requests to buy shares. However, during the ex date and a few days after the ex date, the company's stock price declined. This is because many investors make offers or sales of shares. The number of investors who make offers or sells shares is more than the demand for buying shares, conditions like this cause a decrease in stock prices
{"title":"SHARE PRICE ANALYSIS OF PT HEXINDO ADIPERKASA, TBK AT THE TIME DATE AND EX DATE","authors":"Vargo Christian L. Tobing, Eva Malina Simatupang","doi":"10.33884/jimupb.v11i2.7362","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7362","url":null,"abstract":"Shares are proof that investors have an interest in the company. The company's stock price always fluctuates. Many factors cause the stock price of a company to fluctuate. In this study, the company used as the object of research was PT Hexindo Adiperkasa, Tbk. The data used as research material was data on the company's stock price in September, which was 1 week before the date and 1 week after the ex date. Because September is the time when the opportunity for potential investors or investors to own shares of issuers in order to get profits in the form of dividends. From the results of the study, it can be seen that the share price of issuers before the date has increased, because many potential investors or investors have made requests to buy shares. However, during the ex date and a few days after the ex date, the company's stock price declined. This is because many investors make offers or sales of shares. The number of investors who make offers or sells shares is more than the demand for buying shares, conditions like this cause a decrease in stock prices","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127573347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7228
Sunarto Wage, N. Mardika, Suvianto Wangdra
Stock investing is a risky subject that requires hedging, but this is rarely questioned in the Indonesian stock index. The goal of this study is to create a stock portfolio using principal components to develop orthogonal components in the Indonesian LQ45 index for hedging purposes. The research method used time series over a five-year period from 2017 to 2021. From different cumulative returns, daily returns, and risk profiles, four components were created with total extracted variance of 84% and KMO of 90%. With a 95% confidence interval, the results are also statistically different. The hypothetical portfolio constructed from the four components produced an excellent hedge profile based on the sharpe ratio, with negative stock performance counterbalanced by positive stock performance.
{"title":"COMPILATION OF HEDGING SHARE PORTFOLIO BASED ON PCA ON INDONESIA'S LQ45 INDEX","authors":"Sunarto Wage, N. Mardika, Suvianto Wangdra","doi":"10.33884/jimupb.v11i2.7228","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7228","url":null,"abstract":"Stock investing is a risky subject that requires hedging, but this is rarely questioned in the Indonesian stock index. The goal of this study is to create a stock portfolio using principal components to develop orthogonal components in the Indonesian LQ45 index for hedging purposes. The research method used time series over a five-year period from 2017 to 2021. From different cumulative returns, daily returns, and risk profiles, four components were created with total extracted variance of 84% and KMO of 90%. With a 95% confidence interval, the results are also statistically different. The hypothetical portfolio constructed from the four components produced an excellent hedge profile based on the sharpe ratio, with negative stock performance counterbalanced by positive stock performance.","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132704077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7286
Syofria Meidona, Arivetullatif Arivetullatif, Ilham Multama, Nurfadillah Nurfadillah
Mushroom business in Indonesia has very good prospects, Kubang village is one of the areas for oyster mushroom cultivation. While the oyster mushroom cultivation business in Kubang Village, Pauh Subdistrict, Padang City still does not meet customer demand and the strategy applied is still fairly manual. To solve these problems, the researchers took a qualitative approach with collecting techniques in the form of interviews, observations and documentation. The analysis technique used is swot analysis. From the results obtained, it was found that the oyster mushroom cultivation business of the Limau Manih Prosperous group has the best strategy, namely the growth and four other strategies that can be applied to the SO (growth) strategy, namely giving bonuses to each customer and retaining old customers and expanding market segments such as stalls. eat, supermarket. Maintaining an affordable price with this could be one of the reasons consumers are attracted to mushrooms. ST strategy (diversification) is to diversify products, to innovate to address consumer tastes. The WO (stability) strategy is to take advantage of the role of technology, and create opportunities to make their own raw materials. The WT (defense) strategy is to create a trademark or label and can take advantage of the role of the government in obtaining a permit
{"title":"OYSTER MUSHROOM CULTIVATION BUSINESS DEVELOPMENT STRATEGY THROUGH SWOT ANALYSIS (CASE STUDY OF THE LIMAU MANIH SEJAHTERA GROUP IN KUBANG VILLAGE, PADANG CITY)","authors":"Syofria Meidona, Arivetullatif Arivetullatif, Ilham Multama, Nurfadillah Nurfadillah","doi":"10.33884/jimupb.v11i2.7286","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7286","url":null,"abstract":"Mushroom business in Indonesia has very good prospects, Kubang village is one of the areas for oyster mushroom cultivation. While the oyster mushroom cultivation business in Kubang Village, Pauh Subdistrict, Padang City still does not meet customer demand and the strategy applied is still fairly manual. To solve these problems, the researchers took a qualitative approach with collecting techniques in the form of interviews, observations and documentation. The analysis technique used is swot analysis. From the results obtained, it was found that the oyster mushroom cultivation business of the Limau Manih Prosperous group has the best strategy, namely the growth and four other strategies that can be applied to the SO (growth) strategy, namely giving bonuses to each customer and retaining old customers and expanding market segments such as stalls. eat, supermarket. Maintaining an affordable price with this could be one of the reasons consumers are attracted to mushrooms. ST strategy (diversification) is to diversify products, to innovate to address consumer tastes. The WO (stability) strategy is to take advantage of the role of technology, and create opportunities to make their own raw materials. The WT (defense) strategy is to create a trademark or label and can take advantage of the role of the government in obtaining a permit","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7226
Wasiman Wasiman, Yvonne Wangdra, S. Suhardi, Syaifullah Syaifullah
The research implementation was based on a research on research objects, namely Alfamart in Batam City with limited problems at Alfamart in the Sekupang area. This study aims to analyze and determine the influence of leadership style, career development and individual commitment to employee performance at Alfamart in Batam City. In carrying out this research using the method of distributing questionnaires to Alfamart employees in Batam City, with a total sample of 120 samples used in this study. Several tests were used, such as respondent's test, validity test, reliability test, normality test, t test, r test and f test. Based on the results of the validity test, it can be concluded that all the data used is valid and can be continued for reliability tests and other follow-up tests. Based on the results of the t test, it was found that the leadership style variable had a positive and significant effect on employee performance at Alfamart in Batam City. Furthermore, career development variables and individual commitment have a significant effect on employee performance at Alfamart in Batam City. The results of the Adjusted R-Square test show that performance variables can be influenced by leadership style, career development and individual commitment variables by 84%. The results of the f test conclude that all variables have a significant effect on employee performance at Alfamart in Batam City.
{"title":"THE INFLUENCE OF LEADERSHIP STYLE, CAREER DEVELOPMENT AND INDIVIDUAL COMMITMENT ON EMPLOYEE PERFORMANCE AT ALFAMART IN BATAM CITY","authors":"Wasiman Wasiman, Yvonne Wangdra, S. Suhardi, Syaifullah Syaifullah","doi":"10.33884/jimupb.v11i2.7226","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7226","url":null,"abstract":"The research implementation was based on a research on research objects, namely Alfamart in Batam City with limited problems at Alfamart in the Sekupang area. This study aims to analyze and determine the influence of leadership style, career development and individual commitment to employee performance at Alfamart in Batam City. In carrying out this research using the method of distributing questionnaires to Alfamart employees in Batam City, with a total sample of 120 samples used in this study. Several tests were used, such as respondent's test, validity test, reliability test, normality test, t test, r test and f test. Based on the results of the validity test, it can be concluded that all the data used is valid and can be continued for reliability tests and other follow-up tests. Based on the results of the t test, it was found that the leadership style variable had a positive and significant effect on employee performance at Alfamart in Batam City. Furthermore, career development variables and individual commitment have a significant effect on employee performance at Alfamart in Batam City. The results of the Adjusted R-Square test show that performance variables can be influenced by leadership style, career development and individual commitment variables by 84%. The results of the f test conclude that all variables have a significant effect on employee performance at Alfamart in Batam City.","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114179178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7298
Dian Efriyenti, Risca Azmiana, Argo Putra Prima, P. Poniman
In order to gain from their stock investments, investors frequently attempt to pay close attention to fluctuations in stock prices on a planned basis. The purpose of this study is to ascertain how inflation and interest rates affect stock prices at publicly traded consumer products companies on the Indonesia Stock Exchange. Purposive sampling was utilized as the sampling method in this study, and 10 companies were eligible to participate. The F test results indicate a substantial effect, which means that both inflation and interest rates simultaneously affect stock prices in a way that makes it possible to examine the regression model used in this study. The results, partially using the t test, indicate.
为了从股票投资中获益，投资者经常试图有计划地密切关注股票价格的波动。本研究旨在确定通货膨胀和利率如何影响印度尼西亚证券交易所上市消费品公司的股票价格。本研究采用了有目的的抽样方法，共有 10 家公司符合参与条件。F 检验结果表明存在实质性影响，这意味着通货膨胀和利率同时影响股票价格，从而可以检验本研究中使用的回归模型。部分使用 t 检验的结果表明：
{"title":"COMPANY EXTERNAL INFLUENCE ON SHARE PRICE CONSUMER GOODS INDUSTRY SECTOR","authors":"Dian Efriyenti, Risca Azmiana, Argo Putra Prima, P. Poniman","doi":"10.33884/jimupb.v11i2.7298","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7298","url":null,"abstract":"In order to gain from their stock investments, investors frequently attempt to pay close attention to fluctuations in stock prices on a planned basis. The purpose of this study is to ascertain how inflation and interest rates affect stock prices at publicly traded consumer products companies on the Indonesia Stock Exchange. Purposive sampling was utilized as the sampling method in this study, and 10 companies were eligible to participate. The F test results indicate a substantial effect, which means that both inflation and interest rates simultaneously affect stock prices in a way that makes it possible to examine the regression model used in this study. The results, partially using the t test, indicate.","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7276
Edon Ramdani
This study aims to examine the effect of Islamic religious holidays on stock returns in the Indonesian Capital Market. Islamic holidays in Indonesia consist of Eid al-Fitr, Eid al-Adha, Isra Miraj, Maulid Nabi Muhammad SAW and the Hijri New Year. The study used a different test, with a non-parametric Wilcoxon signed rank test because the data were not normally distributed. The research data uses the Composite Stock Price Index (CSPI) for the period 2006 to 2021. The test results show that Islamic religious holidays in Indonesia have no effect on the capital market. For further research, it is recommended to also examine the impact on trading volume and stock prices, to test whether Islamic religious holidays really have no effect on the Indonesian Capital Market. Keywords: Analysis, Effect, Holidays Islam, Stock Return, Indonesian Capital Market
本研究旨在检验伊斯兰宗教节日对印尼资本市场股票收益的影响。印度尼西亚的伊斯兰节日包括开斋节、宰牲节、Miraj节、moliid Nabi Muhammad SAW和Hijri新年。由于数据不是正态分布，该研究使用了一种不同的检验，即非参数Wilcoxon符号秩检验。研究数据使用2006年至2021年期间的综合股票价格指数(CSPI)。检验结果表明，印尼的伊斯兰宗教节日对资本市场没有影响。对于进一步的研究，建议还考察对交易量和股票价格的影响，以检验伊斯兰宗教节日是否真的对印尼资本市场没有影响。关键词:分析，效果，假期伊斯兰，股票收益，印尼资本市场
{"title":"Analysis of the Effect of Islamic Holidays on Stock Returns in the Indonesian Capital Market","authors":"Edon Ramdani","doi":"10.33884/jimupb.v11i2.7276","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7276","url":null,"abstract":"This study aims to examine the effect of Islamic religious holidays on stock returns in the Indonesian Capital Market. Islamic holidays in Indonesia consist of Eid al-Fitr, Eid al-Adha, Isra Miraj, Maulid Nabi Muhammad SAW and the Hijri New Year. The study used a different test, with a non-parametric Wilcoxon signed rank test because the data were not normally distributed. The research data uses the Composite Stock Price Index (CSPI) for the period 2006 to 2021. The test results show that Islamic religious holidays in Indonesia have no effect on the capital market. For further research, it is recommended to also examine the impact on trading volume and stock prices, to test whether Islamic religious holidays really have no effect on the Indonesian Capital Market. \u0000 \u0000Keywords: Analysis, Effect, Holidays Islam, Stock Return, Indonesian Capital Market","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116933313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7313
Nonni Yap, Anggita Tutut Wulandari
This study aims to determine the effect of service and product quality on customer satisfaction at PNM Mekaar Ngronggot Nganjuk Regency. This research is an ex-post facto research because this research was conducted to examine events that have occurred and then trace back to find out the factors that can cause these events to occur. The population in this study are all customers who make transactions at PNM Mekaar Ngronggot Nganjuk Regency. While the sample in this study is as many as 100 respondents. To determine the sample size, the researcher used the Slovin formula. Methods of data collection using the questionnaire method, observation method, and documentation method. While the method of data analysis using percentage descriptive analysis, classical assumption test, and multiple linear regression analysis, simultaneous significant test (F test), t test (partial), and test the coefficient of determination (R2). From the results of this study it can be concluded that: (1) There is a positive and significant influence of service quality variables on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency. (2) There is a positive and significant effect of product variables on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency. (3) There is a Positive and Significant Influence on service and product quality variables together on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency.
{"title":"INFLUENCE OF SERVICE QUALITY AND PRODUCTS ON CUSTOMER SATISFACTION IN PNM MEKAAR NGRONGGOT NGANJUK DISTRICT","authors":"Nonni Yap, Anggita Tutut Wulandari","doi":"10.33884/jimupb.v11i2.7313","DOIUrl":"https://doi.org/10.33884/jimupb.v11i2.7313","url":null,"abstract":"This study aims to determine the effect of service and product quality on customer satisfaction at PNM Mekaar Ngronggot Nganjuk Regency. This research is an ex-post facto research because this research was conducted to examine events that have occurred and then trace back to find out the factors that can cause these events to occur. The population in this study are all customers who make transactions at PNM Mekaar Ngronggot Nganjuk Regency. While the sample in this study is as many as 100 respondents. To determine the sample size, the researcher used the Slovin formula. Methods of data collection using the questionnaire method, observation method, and documentation method. While the method of data analysis using percentage descriptive analysis, classical assumption test, and multiple linear regression analysis, simultaneous significant test (F test), t test (partial), and test the coefficient of determination (R2). From the results of this study it can be concluded that: (1) There is a positive and significant influence of service quality variables on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency. (2) There is a positive and significant effect of product variables on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency. (3) There is a Positive and Significant Influence on service and product quality variables together on customer satisfaction at PNM Mekaar Ngronggot, Nganjuk Regency.","PeriodicalId":326664,"journal":{"name":"JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-08DOI: 10.33884/jimupb.v11i2.7207
Baru Harahap, S. Effendi, Ronald Wangdra
The objective of this study is to investigate how the earnings of PT Infineon Technologies Batam were impacted by stock turnover and cash flow between 2018 and 2022. The R Square test findings indicate that 20.8% of the net profit margin can be attributed to the stock turnover and cash flow variables, while the remaining 29.2% is explained by other unexamined factors. The t-test results reveal that the number of inventories has a significant negative effect on the net profit margin, as evidenced by a value of less than -2.299 and a significant level of 0.002 < 0.05. Similarly, the cash flow variable had a significant negative effect on the net profit margin, as evidenced by a t-test value of 3.159 and a significant level of 0.001 < 0.05.
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